this is not an extremely high-end hotel, it features a heated pool that was very comfortable

wifi was working fine

liked the parking set up well lit etc so felt comfortable that vehicle would be quite

kids loved the pool (small but heated

the sofa bed is not realy a bad . the kids slept on the floor.

the pool was great for the kids.

line-up for checking in and kids returning swim towels, other guests requesting towels

the lifeguard was attentive watching over kids in the pool

parking was plentiful

that really love the pool and water slide

no microwave in the room and there isn't any common laundry available

laundry room was under maintenance and hotel asked us to pay cad 20 for

parking is for free, good wifi, position is good if you arrived by car.

i thought there was a gym. but couldn t find one

friendly staff clean free parking

there was no laundry facilities and no room cleaning for 3 nights

attendant on one of the days had no clue how the laundry works

maybe parking was a bit limited.

the first room we were allocated to was dirty with pet hair on the bed and pet food on the ground

due to covid we didn't choose to take breakfast, we went outside rather to have breakfast.

the only laundry machine in the area was not working

easy access location, parking availability, big room and comfort bed, laundry s room

laundry was not functioning during our time

only one laundry machine for the whole hotel and that was not wotking either.

there is no room service anything you need ( cups, towel ) you have to go get it yourself at the reception

very small laundry

liked the laundry

there is a guest laundry

facility of laundry is not good i had missing clothes from laundry moreover no cameras in the area so nothing

the washing machine was running and spinning laundry all night

if you need to do laundry: there is a laundromat close by which is only a 15 min walk, we got the instructions

no laundry services

(recommended a good sports bar next to their location to watch nfl

good price, but not ideal if you want to stay longer time with kids

sports bar across the road served good food and beer

the hotel also does not have any washing machines on site so it was impossible to do laundry

the laundry area the floors were never cleaned with crumbs & debris everywhere

to go cross the busy street for parking, inside the building was old, no laundry facility, no ice machine, ac

problems with the insuite kitchen

i have asked for room service

are in the whole way running around, slamming doors, then i phone the front desk, and they sent a laundry

no laundry room, no microwave

no one mentioned anything about there being no laundry service due to covid, 6 days into my 13 day trip, as

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

kids really enjoyed the stay

coin operated guest laundry a real bonus

the bed was super comfy, really fresh and flaky pastry for breakfast

had an extra large vehicle and trailer they managed to find a place to park for us

our family enjoyed the pool too

wifi didn t work everywhere

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

the hotel should have had a laundry room. we had to recycle cloths.

if you stay on the first floor, you have to navigate laundry carts the whole time

better if there is a coin laundry machine as we stay long

same breakfast no laundry

it had a complete kitchen and laundry

s clean and the facilities are great with full kitchen, laundry and i loved my room with ensuite

clean, tidy, spacious, quiet, easy check-in, easy street parking, cozy, lovely kitchen

i loved the ability to use all the items in the kitchen and the housekeeper was awesome

common kitchen stocked and clean

i booked 1 super queen room with 2 double bed and 1 sofabed which was perfect for my family with kids but upon

i had a first floor room that had a patio door directly onto the parking lot - much easier since i was traveling

great place to stay if going to place bell. breakfast was good!

pet friendly, bed and breakfast

friendly staff , clean environment and great breakfast

the gym is basically nonexistent. impracticable, really small and poorly equipped.

breakfast was lacking and could use some enhancing.

no kitchen - so you always have to order food.

bath robes, bar fridge, hot tub, fireplace, lots of towels, kind size bed what not to like?

nice atmosphere and property. free parking and a good breakfast included.

could not find the laundry ud83dude43

a white shirt returned unclean from laundry (didnt have time to return it because of check out)

if i m being picky a breakfast of some sort to be included

every single thing was great and the parking was amazing and shaded with fully clean property

the pool and spa area

laundry buckets for garbage

it is so dated, and the parking lot is a hazard

polite reception basic comfortable clean beds and towel location - close to highway ample parking space good

wifi did not work, faucets were bad, coffee maker was broken, front desk could not locate the

service animal was charged a pet fee

very generous breakfast, good variety.

parking was a hussle at night and breakfast was ok.

already having everything in the kitchen like utensils etc.

items -comfortable bed -spacious suite/bathroom -pleasant staff, -fast check-in/check-out -free wifi

breakfast baked goods were a little dry.

laundry inside the hotel common area

parking

we enjoyed the breakfast area and the cleanliness

was no breakfast because of covid-19, but the staff provides us with a coffee for the us and hot chocolate

big space for parking and the room was big

the laundry has only one wash machine and dryer.

free wifi, guest-laundry

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

no breakfast, no pool, should have got discount

free wifi, guest-laundry

unfortunately, our room was located on the 9th floor directly beneath the rooftop bar

the room service changed all our towels even though we hung them like it was instructed to do if we

it was noisy at night. friday we could hear bar music past midnight so hard to get to sleep.

like the wifi was not consistent

comfortable room and nice gym

the view and the pool

the view of river the pool (however didnt have chance to use) the decor and clean

there is a pool but it was so cold when we were there that only a polar bear would consider using it

pool onsite

the room was spotless with an excellent wifi connection

the gym is very well equipped

pool was smaller but clen and good view

the kids loved the pool

the pool is for leisure, but ok

the pool the gym the breakfast the room the staff

enough places in the parking and pretty close

bad odor in the room (was a smoking room before?) wifi could be better no wine opener

convenient parking and location.

is plenty of parking, the room is clean, the area is not noisy

they didn t give us the wifi password either

long stay with kids if we could have a shared washer it would be an additional help or lessen my laundry load

kids need pay extra , which is not makes us feel good

sign in was smooth, room was clean and cozy and the pool/gym was a great bonus

complimentary breakfast would've been nice, but kids ate free so that helped

not being informed about early breakfast during week days. was ok on sat

i have no clue if the laundry offers to do your laundry and i didnt ask

the room was massive and breakfast was good

could have more breakfast options. but food was good

surprisingly comfy beds, friendly staff, and convenient parking

the wifi worked well

lots and lots of families/kids at breakfast .but they all seemed to enjoy their stay.

my young kids were disappointed to be away from their grandparents who were visiting us from abroad

pet friendly!

everything was clean, there s a water slide at the pool, breakfast was good

one thing continental breakfast needs to improve

we particularly booked this one as it had laundry facilities but, unfortunately the dryer broke down

no coin op laundry, no pool, and breakfast not fully self serve.

convenient location, clean property, and plenty of parking

maker for the breakfast part, warm staff, was a hit with the kids

i would only recommend to go to breakfast early if you want eggs or sausage because the tray was not very large

kids enjoyed the pool

breakfast was okay.

wifi required registering so one would keep getting promo emails so i didn't use it

didn t have extras like mini bar fridge shower cap .. very minor

parking and lots of it although a bit far its close to a highway

great staff and good breakfast

gym room was very cleaned and very well cared

the breakfast is free and excellent

it would be great to see some veggies and yoghurts at breakfast time.

we stayed overnight because we had a party at the golf a few minutes away and it was perfect

laundry

i would say that for this price i could find a place with more facilities like a pool and sauna, for example

the tv is all wifi took us a while to figure it out.

sit in the park and enjoy watching kids play, bikers in the park

bed, friendly staff who were able to accommodate our early check in

also, a little note or something in the room and/or hallways to indicate where ice, laundry, pool, etc, were

my kids (14 and 9) loved the swinging egg chairs in the lobby, the pool, and the hot tub (not too hot)

hotel is in renovation, so swimming pool and gym are not good

big whirlpool and gym space

was delicious and the service was great, but the menu was expensive and too fancy for my kids

plenty of parking

parking is optimal and for what you pay - you get a decent value on return

location is very good quite free parking shower and wash room is clean

paved parking, unmarked spot to park

parking, amenities, shower!

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

there's a small kitchenet but no coffee or muffins were to be found

i love the interior alot specially the lighting around spa tubud83eudd70

some of the staff were very nice and offered me late check out until 3pm

i had the basement and wifi didn't work for all my 2days stay

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our

be great if there were self-serve coffee in the kitchen in the morning

wish i had an en-suite and if yer by the kitchen, you will be up

generous, clean, stunning thriving plants, warm kitchen, gorgeous doggo, amazing breakfast, great vibe, friendly

weak wifi.

wifi did not work ever, walls very thin, needs major room updating bathrooms very small

doors were dirty wifi directions on phone were incorrect and outdated

website said parking and wifi, neither of those was true.

wifi microwave rushed check out

wifi password was changed overnight and we were not given the correct new

light dimmers and free wifi

very unique africa style restaurant & bar in lobby, blue nile

the resto was wonderful and room service

at 8pm and told our rooom was not available and instructed to go have a drink at the bar downstairs

basic standard, no bar, no gym, no laundry service

wifi was unreliable and resulted in a lot of frustration in our communication and as we planned our

did not know that the restaurant and bar were going to be closed during our entire stay

breakfast was fantastic

wonderful breakfast. great view

i also was not sure why there was no room service, the person who worked at the restaurant told me that she

room service and having fine prints on additional charges

the pool, gym, and sauna were amazing.

wifi was very spotty on our floor and in our room.

pool was clean kids loved it rooms are clean friendly staff close to laronde our destination

room had no desk for working. no laundry service.

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

the gym is too small, only machines with no dumbell. better than none..

was perfect, except the wifi

breakfast was a little basic, though i must admit it was good value for the prices charged

password changes everyday, gym closed, delivery-person comes in without talking to reception

wifi kicked in and out but we stayed during an ice storm

restaurant. a bit understaffed. took a bit ling for breakfast. but great service.

just told me to connect to wifi and use google maps

staff told us breakfast is free for kids and in morning time they said it s not free

nothing, it wasn't even room service till we walked down and ask for also air-condition was trouble we even told

kids had been to another hotel in us with similar breakfast and were excited about it

first of all, no room service

have no customer service, the hotel at night time can be sketchy if walking alone, they offer no room service

the laundry was a nice bonus too

in short, if all employees are off work, you cannot use kitchen(and fridge), laundry, etc

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services

there are laundry facilities but on the day i wanted to use them we were not allowed access as the staff had

staff was friend and helpful especially when we need change for laundry

no on site guest laundry, crowded elevators at key times

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

nice hotel with all facilities, more than enough free laundry

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

lobby was full of huge buckets of bedding heading to laundry

from carrying our bags to arranging laundry to recommending good value restaurants they were excellent

there was little natural light from the small below ground windows and the adjacent laundry room was noisy and

they even did my laundry for a small

useful information on the best ways to travel to places, grocery stores and where to get laundry

one time we asked about laundry and when we checked how much it would cost, the staff told us not to worry

amenities: the hotel offers great amenities, including free laundry machines (tide pods are available for $1

laundry facility handy

there's only one washing machine and dryer, so you might have to wait for others finishing their laundry

our room would get a lot of sun light restaurants, gas station and grocery stores are all close laundry is

really clean comfortable room, great breakfast included, parking included, free laundry

plastic, paper, composting vegetables separate from fish; toilet that conserves water; different laundry settings

*drool* laundry machines

absolutely love the concept of the design - apartment style with full kitchen and laundry facilities

full kitchen and laundry were excellent amenities

the spa upstairs was a great addition

we also used their laundry which worked without problem

there was also a laundry room if you needed to wash and dry

had kitchen inside the room, was quite big the room and they had laundry station

room had a kitchenette and the hotel had laundry which is great for those travelling for a few weeks

advised re washing facilities for laundry but unable to buy detergent on site for one wash of clothes maybe an

it even had a laundry room to wash clothes

laundry room (need to use coins) present

the laundry service was confusing

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

staff were super accomodating with early check in and friendliness

great location close to everything. staff is super nice and friendly. pet friendly.

beds, pillows, pet friendly policy

better bar hours

they charge me for laundry in us dollars, but give me canadian dollars

kitchenette small but functional (we made dinner twice) and good guest laundry

to have a kitchen as well as some breakfast included, coin laundry available on site, some staff friendly and

personnel, room breakfast laundry facility

was clean and had supplies coffee and breakfast were good, rooms soundproof, laundry convenient, freudy was very

cheap laundry service

no laundry provided.

great that we could do our laundry here as well, for free

when people check in, they should be told there is a laundry service, a pool table, ice machine

maid service great got laundry done

kitchen stove caught fire when turned on due to lack of cleanliness

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the

that the room was really very spacious with a mini kitchen and a walk-in closet

there was kitchen in the room which includes microwave, stove and refrigerator.

to compensate for it, they offered free laundry, which was fine

only one, ver busy elevator, also used by hotel staff for the laundry

a bit of noise from the people in the street. no laundry.

coffee machine in the room rooms renovated laundry washing by load is good

and now best solution to move 5 of us 2 adults and 3 kids to the room with one bed

the manager did my laundry as a courtesy. he went above and beyond for me.

daily room service staff at the reception desk excellent location

room service old furnitures and amenities no breakfast and kitchen options unsatisfactory and poor

room service

i also liked the value for money and the laundry room service

good location. had laundry room

microwave was in the laundry room

laundry room was good

no laundry service, no hospitality management - maids begin knocking on doors early morning to see if

place living room to do puzzles good customer service elevator free laundry center

complimentary laundry facilities very helpful

the hotel provides a free laundry room with four each of washers and dryers

accessible location, free laundry, you can cook and they have lounge if you want to place to

onsite free laundry and coffee

wifi is not accessible

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

rooms and bed, very poor and bad breakfast, wifi connection very weak

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection

wifi was a little spotty

pet fee is quite high for what you get

put on a floor with several other families and many were so loud with slamming doors and young kids screaming

just ensure that room service is available at all times

the gym is well equipped for a hotel, and the views from the rooftop pool are beautiful

complementary drinks token on arrival a nice touch, and a lovely roof top bar to have them in

there was laundry available

reception should introduce clients to the laundry and gym services

laundry on site for $2/load

there is also laundry room

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access -

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

laundry room available

the wifi was weak, and broken laundry for a week

operated laundry was great and restaurant was good too

the hotel hard a laundry..i was able too doo all my laundry here

room service was not that good

good cable tv, great internet/wifi connection, great toiletries

pet friendly but guests leave their pets for hours (we had to deal with a barking dog until 2am)

pet charge was disclosed only after arriving

wifi speed is too slow

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

laundry was a good facility

location, laundry, breakfast, staff friendliness and well informed

breakfast, laundry option, location downtown, sports facility

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

laundry

clean, decent size, good location, convenient breakfast, fully equipped private kitchen, laundry facilities,

good size room, helpful staff, great facilities - pool, laundry, breakfast buffet

we were also glad to find the small laundry room (2 washers, 2 dryers that use coins: plan ahead

great breakfasts, vry courteous staff, laundry room excellent

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

there's no laundry room

it would have a kitchen for guests it might be a better kettle is mandatory in rooms during the cold weather

location value staff pet friendly

cleanliness and the gym