the view and the pool

there is a pool but it was so cold when we were there that only a polar bear would consider using it

wifi wasn't working and the rooms were smelly for the start.

the wifi was not very reliable. the beds were kind of lumpy and squeeky.

there is a pool

wifi was fine

enough places in the parking and pretty close

is plenty of parking, the room is clean, the area is not noisy

they didn t give us the wifi password either

bad odor in the room (was a smoking room before?) wifi could be better no wine opener

clean from the building, the lobby, the pool and then the room

line-up for checking in and kids returning swim towels, other guests requesting towels

very clean hotel with a good breakfast. the staff was exceptional. highly recommend this hotel.

being a good parent i let my two kids sleep in the bed and me

no eggs on weekend it was a zoo crazy kids running around all hours will not return

laundry room was under maintenance and hotel asked us to pay cad 20 for

no microwave in the room and there isn't any common laundry available

was super clean and the room was spacious for 3 adults and 2 kids

kids were really happy with the breakfast in the bag, well packed

the pool was cute and clean

laundry buckets for garbage

they had a bar and free parking

charged $30 extra for a pet but the room was so dirty used soap and shampoo in the shower

the parking is free

the attached bar and restaurant were convenient and staff was very accomodating

no laundry services

if you need to do laundry: there is a laundromat close by which is only a 15 min walk, we got the instructions

only one elevator. had to walk long distance. no room service during night.

no noise control- kids had foot race in hallway for hours

no bar or restaurant on site even though advertised at being there by booking.com

we particularly booked this one as it had laundry facilities but, unfortunately the dryer broke down

no coin op laundry, no pool, and breakfast not fully self serve.

kids playing in the front of the door at 6h30 am

good area, late check out

maker for the breakfast part, warm staff, was a hit with the kids

there was a pool and spa that seemed very well maintained

the breakfast was good, not too many options but enough to get your day started

had to get a second wifi password if multiple devices used in the room.

it would be great to see some veggies and yoghurts at breakfast time.

the spa worked! good breakfast. comfortable bed. 2nd door to parking lot and private spot.

there was no laundry facilities and no room cleaning for 3 nights

attendant on one of the days had no clue how the laundry works

beware of hidden fees, they charged us a pet fee, we thought it was included in the booking rate from booking

like that it was pet friendly as i travelled with my little dog rosie and the property was kept decent

cozy and comfortable place. very good breakfast.

nice large comfortable room. large gym with well maintained equipment. large indoor pool.

the sofa bed is not realy a bad . the kids slept on the floor.

old and torn curtains, noise, not enough towels and shampoo in the bathroom, small swimming pool, no changing

room was large. lots of parking. breakfast was excellent and reasonably priced.

kids loved the pool (small but heated

also, a little note or something in the room and/or hallways to indicate where ice, laundry, pool, etc, were

was the perfect getaway with in room spa bath

plenty of free parking space as well

the kids liked the swinging chairs in the lobby

we liked the hot tub, sauna and gym which we used

you want to use the pool you have to go to the front desk and they will let you in the pool which is strange

the pool was unfortunately not clean. lots of visible dirt and grit.

did not like that there was no room service; no one ever informed us that there was none, we had to empty our

was pricey there was no price guide for snack and drink items in the room or room service

wifi not good.

laundry was not functioning during our time

only one laundry machine for the whole hotel and that was not wotking either.

easy access location, parking availability, big room and comfort bed, laundry s room

the only laundry machine in the area was not working

no pool or queen bed - we knew this going in - for the price - one of the other would be nice

the setting, balcony, jacuzzi, pool, well maintained, superb bed

we also enjoyed the pool area

laundry is filthy and so is the microwave in the laundry

liked the laundry

there is a guest laundry

aren t enough machines in the laundry room, so i had to wait

coin laundry was also a plus

no one mentioned anything about there being no laundry service due to covid, 6 days into my 13 day trip, as

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

no laundry room, no microwave

are in the whole way running around, slamming doors, then i phone the front desk, and they sent a laundry

loved the free parking

long stay with kids if we could have a shared washer it would be an additional help or lessen my laundry load

kids enjoyed the stay alot

location, pool , staff

the pool was clean, same with the gym

kids need pay extra , which is not makes us feel good

s clean and the facilities are great with full kitchen, laundry and i loved my room with ensuite

it had a complete kitchen and laundry

fascilities, design of the house, simple checkin and checkout, wifi, travel guides

we had use of the entire kitchen , and will make this our go to spot, the next time we are in town

but needed either their wifi or phone to call an uber or taxi at 3 am for the airport

the laundry area the floors were never cleaned with crumbs & debris everywhere

to go cross the busy street for parking, inside the building was old, no laundry facility, no ice machine, ac

the hotel also does not have any washing machines on site so it was impossible to do laundry

wifi wasn t working the first night

jim, breakfast people work at the breakfast kitchen also the person who clean the room

i have no clue if the laundry offers to do your laundry and i didnt ask

we really enjoyed the breakfast

breakfast was hot and fresh. room were clean, nice set up. bed was comfy.

breakfast could use some more variety and meat options.

wifi was very poor

really clean comfortable room, great breakfast included, parking included, free laundry

good laundry

there's only one washing machine and dryer, so you might have to wait for others finishing their laundry

laundry facility handy

amenities: the hotel offers great amenities, including free laundry machines (tide pods are available for $1

were helpful and friendly, room was clean and comfortable, pool and gym were good

were all over the top to answer any questions and needs, pool was clean and perfect temperature, room was clean

i did not like that the pool was not heated and it was cold

security lock bar (torn off and holes in the door where it used to be)

wifi is basically unusable

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

some of the staff were very nice and offered me late check out until 3pm

the wifi us ok

it was nice to have tv, high speed wifi & air conditioning.

there's a small kitchenet but no coffee or muffins were to be found

laundry

+ free parking and fast wifi =

bed, friendly staff who were able to accommodate our early check in

i would say that for this price i could find a place with more facilities like a pool and sauna, for example

sit in the park and enjoy watching kids play, bikers in the park

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

some little repairs could be made behind the cupboards in the kitchen area but i didn't use that space at all

the kitchen and back doors were lovely, the bathroom/shower was really really nice too

wifi was a bit weak in our room

the pool area was closed, overgrown and full of trash and some poor souls clearly lived there on a

a thing this motel is discussing, i would not even let my pet rat stay here, people need to stay far away from

parking was directly outside the room

wifi signal very weak had to reconnect several times

wifi was non existent

wifi plus no parking

of the storm, the wifi was slow

wifi microwave rushed check out

comfortable, close to bus, metro, grocery store, fridge, microwave, good wifi, very good value

website said parking and wifi, neither of those was true.

every morning i got a knock asking if i wanted the room serviced or needed supplies, even though the front desk

it was relatively quiet (no street noise, but could hear kids running in the hallway)

free breakfast was not a good experience, there was only 1 or 2 staff managing the supplies, saw people

the rooms are spacious and the wifi is reliable, enhancing the overall experience

hotel was safe for my 3 kids to run around

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

room had no desk for working. no laundry service.

accommodated early check in

central location, friendly staff, clean rooms, okay breakfast!

how simple it was, the pancakes and croissants were undercooked and people are travelling with kids for competitions

kids could fall out if they wanted

when we left for the day, there was no room service

also, my mom and i arrived before check in, and they would not share the wifi password

bathroom cleaning was so pour. bathtub and bathroom sink is clogged. :( wifi didn't work :(

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for

nice hotel with all facilities, more than enough free laundry

no on site guest laundry, crowded elevators at key times

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

comfy bed, spacious room, hot tub, kitchen

spa bath was absolutely lovely , the room was very cozy and comfortable too

were very happy about the good service and for the full equipped kitchen in the room

the spa bath was awesome

walking into a fireplace on the tv screen. the decor was excellent too. the staff was amazing

basic standard, no bar, no gym, no laundry service

did not know that the restaurant and bar were going to be closed during our entire stay

as we had pet, this triggered him to bark all the day

excellent breakfast nice bar friendly staff great hotel

wifi was unreliable and resulted in a lot of frustration in our communication and as we planned our

there was also a laundry room if you needed to wash and dry

we also used their laundry which worked without problem

advised re washing facilities for laundry but unable to buy detergent on site for one wash of clothes maybe an

had kitchen inside the room, was quite big the room and they had laundry station

of restaurants close by the continental breakfast was better than most i ve come across coin laundry

laundry room (need to use coins) present

it even had a laundry room to wash clothes

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the

the laundry service was confusing

a very reasonably priced guest laundry hidden away in the bottom level of the old building

they charge me for laundry in us dollars, but give me canadian dollars

personnel, room breakfast laundry facility

was clean and had supplies coffee and breakfast were good, rooms soundproof, laundry convenient, freudy was very

plus i was pleased with a laundry room downstairs in the basement level floor

kids and grandparents loved the pool

the rooms were clean and the rooftop pool was nice but very small

lack of information re wifi and tv channels/ room service, if you are unable to scan it

kids and grandparents loved the pool

clean, great location and beautiful pool view

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection

wifi is not accessible

the free wifi and the cooked breakfast was a pleasant surprise.

rooms and bed, very poor and bad breakfast, wifi connection very weak

wifi was a little spotty

no laundry provided.

cheap laundry service

maid service great got laundry done

great that we could do our laundry here as well, for free

when people check in, they should be told there is a laundry service, a pool table, ice machine

in short, if all employees are off work, you cannot use kitchen(and fridge), laundry, etc

helpful, pleasant staff. comfortable beds, excellent breakfast, laundry on site.

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services

staff was friend and helpful especially when we need change for laundry

the laundry was a nice bonus too

alas, i spilled on a shirt, so laundry service would have been helpful, but that is not available here

useful information on the best ways to travel to places, grocery stores and where to get laundry

they even did my laundry for a small

one time we asked about laundry and when we checked how much it would cost, the staff told us not to worry

from carrying our bags to arranging laundry to recommending good value restaurants they were excellent

*drool* laundry machines

plastic, paper, composting vegetables separate from fish; toilet that conserves water; different laundry settings

absolutely love the concept of the design - apartment style with full kitchen and laundry facilities

full kitchen and laundry were excellent amenities

rooftop terrace includes 2 jacuzzi units, small gym , sauna and a lovely seating area

only one, ver busy elevator, also used by hotel staff for the laundry

coffee machine in the room rooms renovated laundry washing by load is good

to compensate for it, they offered free laundry, which was fine

a bit of noise from the people in the street. no laundry.

was great, coffee station was fantastic, gym was awesome, staff was very friendly

plus they want 6 dollars to use the laundry machines

minimal amenities, pool, laundry, leisure areas

good location. had laundry room

the laundry/microwave room was a bit gross

microwave was in the laundry room

accessible location, free laundry, you can cook and they have lounge if you want to place to

lots of room, super friendly and helpful staff and free laundry.

and they have a free laundry

complimentary laundry facilities very helpful

excellent location had many amenities such as laundry and luggage storage.

the laundry facility is awesome

- super tea 24 hour--- super super location-perfect staff--- everyone was absolutely lovely laundry facility--

there was laundry available

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access -

reception should introduce clients to the laundry and gym services

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

one of my kids was sleeping so i could not change the room

the room service food quality has room to be improved.

the staff were super nice. the wifi worked.

appreciated that the staff accommodated an early check in which really made a difference

the manager did my laundry as a courtesy. he went above and beyond for me.

daily room service staff at the reception desk excellent location

room service

room service old furnitures and amenities no breakfast and kitchen options unsatisfactory and poor

got massages at the spa which was 10/10

wifi would regularly drop out, frustrating having to rejoin daily

great location, great spa especially paul was exceptional

hotel exceeded expectations for business travel and the rooftop bar was an incredible perk- those views and

the view from our room mini bar pillows robes

good location, nice bed, good refrigerator . did not check the gym.

good cable tv, great internet/wifi connection, great toiletries

lots of food options closeby and above all the hotel is pet friendly

wifi was not strong

le prepose au petit dejeuner (lequel ne vaut pas les 23$), ne sait meme pas dire bonjour et merci en francais

service of laundry in each room/apartment

wanted a room only but i booked a room with kitchenette, laundry facilities and small living room

clean and have laundry inside of room !!! best city view

good gym staff were amazing - nothing was too much trouble good having kitchen and laundry location was good

it was wonderful not having to return home with chores to do (laundry)

when we tried to use the laundry room, we found no detergent was available for purchase

there were laundry facilities which were very handy

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

breakfast was very complete and much better than expected

the kitchen staff said food coming but it was a long

i used the laundry service and they were really quick and did a nice job

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

room service menu very limited at breakfast. afternoon coffee in lobby usually cold or empty.

no amenities and no room service.

30s couple , no kids, stayed for romantic and elegant weekend in montreal anchored in vieux port

there's no laundry room

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

very well located, but quiet at night. good breakfast choice. small but usable gym.

location, gym has all you need, great breakfast and views! also wifi is pretty reliable!

rooms were quite small for 2 people and a pet. parking was also a tight squeeze.