pool closed

wifi was so weak

tv didn't work & no wifi available

location, room, parking

a thing this motel is discussing, i would not even let my pet rat stay here, people need to stay far away from

microwave in room and it was located in the laundry room with lint from clothes flying around when i wanted to

breakfast was amazing

high speed wifi excelent

eakfast) might be upgraded availability of restoration after 10

staff was really nice the pool was good the location is fine comfortable bed and pillows wifi good

wifi sucked

was not able to connect my laptop to their wifi even though my cell could connect but wasn't great at all

the wifi was temporarily unavailable while we were there

thing i didn't like was the the free wifi that didn't work most of the times, and i found the price a little

easy parking at your door

i like that there is a parking lot

pool was clean and clear and very nice, quite deep on one end which was nice for a change

nice fenced in sitting areas around the clean, up kept pool

the wifi was difficult to get onto and once on it dropped out. we could not use it.

our room would get a lot of sun light restaurants, gas station and grocery stores are all close laundry is

- laundry is free (note that detergent isn't and can be purchased at the counter for $1

amenities: the hotel offers great amenities, including free laundry machines (tide pods are available for $1

good laundry

hotel provides self-laundry, just pay for the detergent

laundry facilities and room size

my room was right beside the customer laundry room and it was very noisy.

was no laundry room, and it was about 18 min by car from the city center

clean room and full ac. excellent breakfast

wifi bad

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel

everything was great, the breakfast was amazing every day.

la proprete et le petit dejeuner! la piscine aussi (elle aurait pu etre un peu plus chaude...)

i wish i would've had a real breakfast.

pool is small and cold but the kids didnt care and enjoyed after long day of sigh seeing

clean rooms, free parking and access to the gym/pool. it was a great experience overall.

fox news playing in the restaurant and gym was not appreciated

once @ the desk we were told to go into the bar but the bartender was not impressed & looked @ us as if we were

the staff will greet you, parking excellent, service excellent

wifi was not strong enough for our cell phones and we were on the 6th floor. outdated rooms.

free parking right in front of your room. wifi was ok.

friendly staff. very clean. parking. com- fortable bed.

worst of all, their pet policy states that they

parking area narrow

we were in the dark parking lot calling several motels until we found one that had a room available

value for money, convenient location and ample parking

over all a good experience room was great and breakfast was superb

away from the congestion of downtown montreal and access to free parking

breakfast was good and our rooms were cleaned and tidy

no proper lighting and they were holes everywhere due to construction extremely dangerous for kids to walk on

long stay with kids if we could have a shared washer it would be an additional help or lessen my laundry load

parking was limited in front of the hotel

kids eat free, and our little one even got something to paint/draw while waiting for the food

kids enjoyed the stay alot

free hot breakfast buffet was great

the rooms were really comfortable and the gym was perfect for my daily

parking

was provided cutlery and dishes to use even if did not order room

shower. bed. kitchen. free parking. covid precautions.

facilities are clean and stylish, location is great, on-site amenities are good, restaurant and bar are first

free parking and laundry facilities. staff were friendly and helpful.

we could not find any changing rooms at the pool.

the pool is perfect and the highlight of our experience, rooms are very clean and have everything you

it s a bonus to have free, secure parking too

plus, the pool and gym were great for the kids

also, a little note or something in the room and/or hallways to indicate where ice, laundry, pool, etc, were

the spa downstairs and the room was amazing!

love the amenities and free parking.

hotel is in renovation, so swimming pool and gym are not good

was delicious and the service was great, but the menu was expensive and too fancy for my kids

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

also, we had a pet so we had to stay on a particular floor

and there is free underground parking

however, the wifi is slow and not secured.

location with free parking

there was a kitchen with dishes and pots and pans but no coffee maker

would suggest a tea-towel in the kitchenette for drying dishes/hands, and perhaps some oil in the hinges of the

very nice rooms , clean and comfortable beds, easy parking and nice patio outside.

wifi was very good, was able to do a video call no problem

need wifi more strong

clean room , wife liked all the mirrors in the room. free parking

really liked the pool, spa and sona area

beds comfy, pool was warm, breakfast was good, it was quiet at night, everything was perfect.

breakfast was very good. all family members, even the pickiest ones, enjoyed it

the spa worked! good breakfast. comfortable bed. 2nd door to parking lot and private spot.

horton in same parking clean not smelly pool and sauna very clean sports room very clean bathroom clean bed

pool area was nice the exercise room was also good location worked for laronde amusement park

restaurant never open. parking lot was very dangerous - inadequate snow and ice removal.

not able to leave my luggages at the hotel and i had to leave them in the car at the bell center parking

no parking security

we particularly booked this one as it had laundry facilities but, unfortunately the dryer broke down

no coin op laundry, no pool, and breakfast not fully self serve.

reception man was very nice, room was clean, and breakfast had good food

maker for the breakfast part, warm staff, was a hit with the kids

convenient location, clean property, and plenty of parking

excellent breakfast bar with a variety of food selection

pet fee is quite high for what you get

pet friendly

big deal but both nights of our stay the roof top bar was reserved for private parties

pool was too busy and water was dirty.

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

i used the laundry service and they were really quick and did a nice job

spa bathroom and wonderful kingsize bed excellent location central to everything

technology such as wifi was very inadequate

the location is perfectly situated to many things and yet, offers a rooftop bar and two other restaurants

i have no clue if the laundry offers to do your laundry and i didnt ask

the accommodation truly felt like home, and the staff, the breakfast, the cleanliness, and the service made me

parking is a bit tight

we really enjoyed the breakfast

fast wifi

the free wifi and the cooked breakfast was a pleasant surprise.

wifi is not accessible

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection

rooms and bed, very poor and bad breakfast, wifi connection very weak

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

the spa facilities are wonderful too

husband and i fled our four kids to the oasis of the spa and hotel william gray

clean, helpful staff - coffee machine & sound system in room - super large & comfy bed - great gym - and probably

breakfast menu in the room for room service did not match the actual options available from the kitchen

we got room service this morning for breakfast and it was beautiful

only concern was the noise of the cleaning people slamming the doors to the laundry cabinets in the hallway

three very nice restaurants on site, with the rooftop terrace bar offering a wonderful retreat any time during

wished they offered a bigger coffee pot for morning room service the coffee cups and coffee pot were rather

a junior suite with spa tub for 13th of feb, for a valentine suprise for spouse

information in room lacking on accessibility to wifi

they work with a very nice spa off site, however, an on-site spa, pool, hot tub would be better.

there was no log in the fireplace and did not find any room service menu or spa/massage price

the sofa bed is uncomfortable but great for kids

we also greatly enjoyed the scandinave spa and the discount the hotel gave us

pull out couch for kids a little uncomfortable

the wifi was somewhat limited in it's capabilities.

there was no room service booklet in the room nor did the room get made up (i

clean, quaint, location, friendly staff and nice breakfast

breakfast was delicious at cafe nelli

families with kids over age 8

the breakfast was very nice and michel was always there to attend to anything we needed

breakfast was wonderful with quiche,sausages, fresh fruit, grilled vegitables, fresh baked breads,

breakfast was a little limited but it hit the spot

room's fireplace's flame wasn t functioning correctly

breakfast was definitely more and much better than expected and them bringing the basket up was

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

reception at checkin time did not gave me hotel information like wifi name,password

some of the staff were very nice and offered me late check out until 3pm

i love the interior alot specially the lighting around spa tubud83eudd70

it was nice to have tv, high speed wifi & air conditioning.

room service was always on time

no room service with a bag of towels delivered to your door is quite poor

great breakfast included. wonderful restaurant on site.

breakfast was a pleasant surprise in that it wasn't your typical continental buffet that is usually

evening room service would have been a nice option

we appreciated the coffee pods and laundry detergent

no laundry detergent provided or bath mats

not a big deal but we had been traveling and one reason we chose it was to do some laundry

bring your own laundry soap if you plan to use the washer and dryer

good location, clean and well fitted. nice to have laundry facility

small gym and not clear how to get there.

missing a bar and a restauranrt. no room service which is a disappointment for this standard

pet fee was extortionate

staff super friendly, big bathroom, good sheets, pet friendly

traveled with our pet dog and were charged the pet fee but we were not provided with the advertised amenities

towels smelled like they are washed with the kitchen laundry- also they were thin and we were given just 2 sets

we double checked our bill on the way out and found some laundry accounts which were not ours, included - the

the food at the brasserie 701 is very good and the room service prompt

well appointed rooms and the spa is superb

charming hotel, excellent valet parking, good gym, fabulous staff

small thing- i would recommend putting the laundry soap near the washing machine

the apartment-style rooms, complete with kitchen and laundry, are excellent for low-maintenance, light travelers

very modern loft style. lots of room. full kitchen and laundry.

tvs, tons of storage space (great for two people who love to unpack), a huge shower and bathroom, laundry, and

there is also a washing machine and dryer with laundry pod provided

plus i was pleased with a laundry room downstairs in the basement level floor

a bit rundown going to the basement for laundry.

kitchenette small but functional (we made dinner twice) and good guest laundry

personnel, room breakfast laundry facility

about this hotel, location couldn't have been better, staff very helpful, was able to my laundry which was an

the laundry service was confusing

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the

laundry room (need to use coins) present

it even had a laundry room to wash clothes

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

as the studio is well equipped with kitchenette accessories, the laundry room facilities are on the 1st floor

advised re washing facilities for laundry but unable to buy detergent on site for one wash of clothes maybe an

we also used their laundry which worked without problem

of restaurants close by the continental breakfast was better than most i ve come across coin laundry

there was also a laundry room if you needed to wash and dry

towels and toiletries are sparse and the burden is on the guest to ask for more or put out a laundry bag to

best part is it is also pet friendly

was $35/day, $500 pet deposit fee when we arrived (refunded, but still do a prior auth on your credit card

bad wifi. talked to hotel staff 3 times. nothing gets done, kept ignoring me.

lobby, table service, and bar with fireplace and sitting area are chill and comfy

clean and have laundry inside of room !!! best city view

service of laundry in each room/apartment

good gym staff were amazing - nothing was too much trouble good having kitchen and laundry location was good

wanted a room only but i booked a room with kitchenette, laundry facilities and small living room

is new, room space is big, with laundry and kitchen, which is very friendly for family

wifi is terrible and when traveling from abroad that was very inconvenient

gym is very poor

there is no room service

room service is a listed service on both the website and the welcome book in the room; no dice,

alcohol at the bar was quite pricey, and there wasn't a big selection

there were laundry facilities which were very handy

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

when we tried to use the laundry room, we found no detergent was available for purchase

it was not suitable with little kids on the place

breakfast was a+

early check in

late check out which was great because we had a later flight

room, wifi was fast

love the pet friendly policy

the hotel is super pet friendly- provided a bed and bowls for the dog

to use staff elevator but that one doesn't go to the parking and it had in it dirty dishes and laundry for the

we were allocated room 4th floor, next to laundry chute overlooking yard which housed rubbish bins

it'd also be great if it was clarified upfront that some hotel services (like laundry) are not available on

this is the third year for me and my kids when we make trip to montreal staying in the embassy

room service was exquisite

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

proximity to the kitchen was loud in the am, but manageable ..

location, easy parking, close to subway, room with mini fridge, microwave, wifi, tv, super clean

some little repairs could be made behind the cupboards in the kitchen area but i didn't use that space at all

good laundry facility

can clearly hear doors slam and you will cringe from constantly hearing the squeaky wheels of a laundry cart

that room service closes early (maybe around 6 pm

location, room service, wifi

appreciated the late check out

room view was disappointing, no privacy, while the laundry service was closed during two subsequent federal

get room service after 8:30pm

thing that would have put this hotel over the top into the excellent category would have been if room service

the kids loved the glass bottom pool

rooms, very helpful concierge, and beautiful gym

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

lobby was full of huge buckets of bedding heading to laundry

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

no on site guest laundry, crowded elevators at key times

i also liked the value for money and the laundry room service

beds not changed sheets and shower curtain smelled like dirty wet laundry that wasn t dryer after

minimal amenities, pool, laundry, leisure areas

plus they want 6 dollars to use the laundry machines

microwave was in the laundry room

cheap laundry service

great that we could do our laundry here as well, for free

no laundry provided.

maid service great got laundry done

when people check in, they should be told there is a laundry service, a pool table, ice machine

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use

close to downtown, semi-short walk to metro, comfortable bed, laundry in room

the gym option is cool

comes with kitchen and balcony

room wifi, nice kitchen, plates and glasses.

there is also laundry room

the laundry facility is awesome

reception should introduce clients to the laundry and gym services

facilities -laundry was cheap to

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access -

complimentary laundry facilities very helpful

the hotel provides a free laundry room with four each of washers and dryers

helpful staff, easily accessible laundry room, no charge washers and dryers, great location

onsite free laundry and coffee

laundry facilities on site room was well insulated staff met every request very good size room

no laundry facility.

when i asked if i could use the laundry service free of charge, the supervisor agreed and confirmed a full

the breakfast - the croissants were excellent. the pool. the late check out (2:00 pm)

pet friendly

breakfast included only for adults , not for the kids

pet charge was disclosed only after arriving

wifi was very good however i was disappointed to see that you had to pay to use it for more than 24

room service was not that good

good location, nice bed, good refrigerator . did not check the gym.

the wifi

there's no laundry room

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

had a kitchenette, which was great, but it had a random selection of plates/ cutlery eg 4 glasses, 2

breakfast at a window table each day

me and my teenage kids were on top of each other and it was not worth the money at

staff left stuff animals in our room for the kids which was a nice surprise for them

also no room service past 10h30 so no night snacks or even a soft drink

a special touch from room service when my daughter got fever

very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the

stuff in the bar and fridge was different than for other hotels. lounge. bars.

not better facility for laundry

laundry facilities were super handy and the staff was incredibly kind and accommodating to our

complimentary guest laundry which we appreciated

to wait to use them because there is only one set for the entire hotel to use (there's another laundry room in

breakfast was wonderful and we were able to do laundry for free

it seems that those bedsheets/duvet are very old and only laundry can not clean it properly anymore

the harsh chemicals from the laundry. overwhelming smell of laundry detergent.

no laundry service

we keep having issues with the wifi connection for one of the 2 rooms.

they also have a great bar and breakfast was amazing

it s such a beautiful and clean hotel, with a fantastic gym and pool

location and the pool

- excellent service - spacious room - loved the gym and the outdoor pool

love how clean the whole hotel was from the gym to the pool

the pool wasn t available

the staff and the breakfast ud83eudd5e

gym was lacked equipment

bed, clean and comfortable, wifi

thin walls. out dated. gym facility had equipment that didn't work.

stay was horrible, kids screaming, the receptionist doesnt seems to care about concerns, etc

great stay, breakfast could be improved

hotel was safe for my 3 kids to run around

was late, and veey limited options, walls where nor clean wall paper was peeling off room service where so

every morning i got a knock asking if i wanted the room serviced or needed supplies, even though the front desk

best quality price ratio, renovated rooms and breakfast, best location to quality price ratio

laundry buckets for garbage

the parking is free

smelled of smoke, worn down common areas. parking lot entrance is riddled with pot holes.

basic comfortable clean beds and towel location - close to highway ample parking space good wifi

they had a bar and free parking

room had no desk for working. no laundry service.

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

the gym is too small, only machines with no dumbell. better than none..

the wifi connection wasn't good.

coffee machine in the room rooms renovated laundry washing by load is good

only one, ver busy elevator, also used by hotel staff for the laundry

a bit of noise from the people in the street. no laundry.

to compensate for it, they offered free laundry, which was fine

ps even the room for the gym is well

the manager did my laundry as a courtesy. he went above and beyond for me.

daily room service staff at the reception desk excellent location

room service old furnitures and amenities no breakfast and kitchen options unsatisfactory and poor

room service

areas are not finished: the laundry room that i d really appreciate wasn t there yet and around the hotel

it was also great to have an accessible self-serve, well equipped laundry

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

gym and pool facilities were great

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge

white shirt during room service to be frank it probably got picked to in the white towels for laundry

room service had limited hours but we did not have to use it

the hotel is multidimensional, meaning my wife and i could separate from the kids in the evening and enjoy a

the hotel is very well equipped, the room accommodated very well our family ( 2 adults + 2 kids) and they loved

the pool seem a little unfresh

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

no hand cream laundry machines defected rude staff in case you don't know french

we could hear the laundry machine going. every day! through all spinning cycles.

location from train station, also they have a laundry facility

very helpful staff i liked that you have guest laundry facility i liked your gym facility

were not very friendly and i was shocked to find out the laundry service doesn't run on weekends

pool was excellent

we were able to do it all with young kids in tow

other staff that was working was really nice and the hotel was really beautiful the kids love the pool

rooms are large, beds comfortable, wifi good, staff pleasant when engaged with.

absolutely love the concept of the design - apartment style with full kitchen and laundry facilities

plastic, paper, composting vegetables separate from fish; toilet that conserves water; different laundry settings

*drool* laundry machines

full kitchen and laundry were excellent amenities

full kitchen and laundry were excellent amenities

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

laundry quality

) so we can stay in a order room service and watch a movie

in the washroom, there was an electrical outlet unattached and hanging away from the wall, the wifi was intermittent

everything. spacious rooms, comfy bed. self serve laundry. perfect location

on the top floor we enjoyed the pool, fitness center, terrace, and even a coin-operated laundry (washer and

falcilities - especially swimming pool, gym room, laundry room

good laundry facilities with room for several people to do laundry at once

le square hotel was amazing, offering a good varied continental breakfast, laundry room and a lovely heated

weak wifi.

website said parking and wifi, neither of those was true.

wifi plus no parking

comfortable, close to bus, metro, grocery store, fridge, microwave, good wifi, very good value

wifi never works