i think should be laundry room in the building specially many people stay for more than week that would be

beach was right outside the hotel, many pools even on rooftop

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room ,

so when you get there with your 3 little kids

booked the hotel as we have had good experiences in the past with their great gyms, lobbies, balconies, beach

staff, coffee shop and bakery in the hotel, good service around the pool including water toys for kids, direct

front desk staff are nasty and petty, especially regarding check out etc

wifi works great

pool closes too early.

roof pool no access for kids of 11 and 16. min. age is 21.

and you can still enjoy complimentary breakfast, pool, laundry

suite and paint was peeling from just under the air vent, ants were taking over the kitchen, the laundry room

charmless decoration. lack of signage to laundry room.

about the laundry room

nice room and amenities. laundry, breakfast, pool and lobby. jewish observances.

the lido restaurant was amazing and the team at the pool welcoming and nice

perfect. the view of the room is awesome! and the hotel is very pet-friendly

the restaurant and bar is the original building from 1930

the bar and restaurant are beautiful

there wasn't enough for kids to do

no laundry detergent

no utensils , pans or cleaning detergents in kitchen

staff at pool were very helpful. new tea restaurant was good.

immaculate service, spectacular views, beautiful lobby and outstanding room service.

gym too small. valet parking too slow.

your website says laundry service available

really enjoyed it - nice fitness and pool area - parking your car is very very expensive

pool closes at 8pm but it s okay; we were out to eat by the time almost every day

early check in and 12pm check out.

for a family with small kids, the pool is great

don t have laundry and the price when i book over 2 rooms for over weeks

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

a continental breakfast it was excellent

convenient location, free wifi, breakfast included

more breakfast choices and a few gluten free options.

found a couple of cockroachs in the lower level where the gym is located.

the hotel pool was perfect too

hotel was half empty and they do not let you check in till after 3 pm, even if you have little kids

fantastic breakfast in magnificent location beside the pool looking out to sea...

reserved/paid for king balcony room, was given first floor double with kitchen and big closets

is no laundry service or a room designated for self-catering

this was unfortunate with young kids especially and we ended up leaving early due to the inconvenience

so thin that you can hear every conversation * a suite had not utensils and cups / plates in the kitchen and it

the kosher breakfast was amazing!!

had everything great staff great gym and complementary kayaks

buy our own and they only gave us two towels we had to keep asking for more me and my friends did laundry and

liked the rooms were very spacious and the pool was so clean and relaxing and i the laundry area was very helpful

put me right next to the laundry and ice machine, the tv did not work at all

pay for an upgrade and we received a room next to the laundry which was so noisie we could not spleep well

and my room was right in front of the pool, ice machine and laundry

no kids club

particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

it would be nice if there was more than one restaurant and perhaps a lobby bar for drinks.

room is great, pool and beach facilities.

the food in the main and pool restaurants was great

laundry room, luggage storage

we contacted again the support which directed us to the laundry room we re we could find another set of clean

there was dirty laundry left outside the door and a ladder resting up against the bedroom window

we purchased a stain remover and a small bottle of laundry detergent and washed the sheets before we slept the

there is a great communal pool, gym, and laundry facilities

next to the beach, pool, small kitchen, laundry in the apt. limited space free parking.

no laundry facilities, even if the pretend to have in booking

and laundry machine was very good

they don't have washingmashines, for us after 2 weeks of travelling and hoping to to our laundry quite a bummer

staff is unprofessional and the promised amenities (the laundry machine) were not working

laundry room and bathroom near reception not accessible for anyone with walkers, wheelchairs or

in charge was excessive and they charged me an extra day resort fee that i could not utilize laundry facilities

location, laundry availability, mostly friendly staff and restaurant next to it.

laundry was available.

i didnt like that towels were scarce and you either couldn't get one or had to wait for their laundry to be

no dish soap in kitchen or laundry detergent. only a thin sheet on bed, no blankets.

the washer/dryer combo sucked and they had nothing for toy to actually do laundry with and getting to the

pharmacy, laundrymat and publix supermarket nearby

fridge didn t work or laundry

no dish soap, laundry detergent or coffee though

no laundry in the building

good area around there is a supermarket, banks, beach, laundry, pharmacies

there was no laundry and no parking but in listening they said they have it.

pretty good wifi

the wifi and tv were good

nice pool with umbrellas,kitchenette,laundry room,elevator,dishwasher

in living room didn t work, rude front desk representative (guy) , laundry dryer didn t work, bathroom small

spacious room with laundry facilities on the floor.

you can hear everything: people walking on the top of you, in the corridor, laundry, etc

all over it i could not open the blinds, the bed and pull-out couch was very old and hard/ the laundry machines

the weight room is very nice, laundry facilities were good and the onsite bar and restaurant were good

stayed here specifically for the pool and having laundry room

no change available for the laundry room

had beach access, free parking, laundry, pool, restaurant/bar, gym, and games such as ping pong and foosball

parking,pool was closed, no laundry,they said that breakfast is included but there is charge for breakfast

rooms-nice pool-kitchen was great

which meant me & 3 kids had to scramble out of the room to allow housekeeping in

pool was really warm

) the pool is also nice and the bedroom was very comfortable

very friendly staff! very close to pool. very close to beach.

laundry services, its a little hard with kids staying on the beach and it rains a lot in miami not

2 pools and beach access. great staff and excellent food

we called for room service and didn't get a answer and the food in the area wasn't good.

not cool with kids or in your room

room service

they had free services like towels and laundry

perfect one bedroom style suit with full kitchen & laundry

rooms are very comfortable and clean. staff is friendly. free laundry in the basement !

it was good to have laundry in the room and toaster, fridge

was great i mean free laundry, close to shops and restaurants, staff were friendly and happy to help with all

- they has laundry and iron inside the room

nice to have laundry facilities

the staff was very friendly, could do laundry on the grounds, and it was quiet.

clean, affordable, on-ite laundry was a plus.

too noisy laundry room door kept slamming everytime workers go in i hope management will look in fixing that

had to take my kids out of the property in the middle of night to different hotel

location, pool.

get a chair with umbrella at the pool for which they don t charge & go back & forth to the pool

pool is gorgeous and excellent service

the pool area and beach are amazing

amazing view and pool

the pictures of the villa when booking show laundry machines inside of the villa but we couldn't use them (this

laundry in unit

in suite laundry

downstairs a big space with dining and living area; kitchen had everything

the wifi was somewhat unstable.

should mentioned how complicated it is to do laundry in this place

it was advertised that laundry facilities were available but was unable to use them due to no laundry cards

did not have our room number ready when checking in gave us the wrong wifi info either there were no towels or

there was a small kitchen with microwave, water boiler, coffee machine, and some cups and knives

location was wonderful with easy access to the beach, pool, cabana bar with delicious food and drinks, and

they don t even have a laundry in the unit after paying $300 per night

also, i used the laundry room but no one could make change for me

was dirty ,,microwave broken ,refrigetator broken we found dirty laundry underwear lotions bra one of the room

my kids were very happy playing on the beach, they give me 2 chairs for staying in that hotel, so i

simply horrendous. no restaurant or room service. very old looking and smelled bad.

this is not surprising given how much laundry they must be dealing with and how they contract their laundry

valet takes forever the room i got was a suite with 2 bedrooms- one for my young kids but they failed to tell

ach front), pool bar, gym facilities, apartment facilities (full kitchen, appliances etc

i reserved the room it just say that it included a coffee machine, but it included a full kitchen with refrigerator

katherine and juan carlos are welcoming and super helpful as well as the pool and beach staff

laundry free of charge, it had next to my room, private

mold at laundry machine

the 2 bedroom suite was so roomy and the in-room laundry was a game changer so we could pack lighter

i didn't like that my laundry was not done when i placed it in the laundry bag.

you can buy laundry powder at the beach club shop and use the machines for

breakfast, kitchen in the room, laundry on premises, helpfull staff

the laundry rooms were not operating

nice neighborhood, can walk at night & a park nearby for kids

the choice of pots in the kitchen was not good at all

kitchen in the apartment, view from our window, view when we had free breakfast, free one cocktail of the day

it was nice wish they had laundry facility the sand was nerve wrecking

no laundry on site. rooms very outdated. food wasn't the best.

on saturday, i placed a t-shirt and a pair of shorts in the laundry bag outside my room (1615) for housekeeping

wish there were laundry facilities did not like recommend tip was actually obligated tip

laundry service was fine, breakfast was ok

we loved the beach and the facilities. the staff by the pool were phenomenal.

the spa is the perfect way to end a day in the sun

have a better pool for families didn't quite have clear if there was a better option for a family of 5 with

we also chose to have spa treatments, room service and ate in the restaurant one night

the hotel upon arrival, laying out towels on our sunchairs, complimentary refreshments around the pool and

the room was large and had a laundry machine inside the room that was a big plus

the kitchen was poorly stocked

room service for breakfast was perfect every day

always a pool towel for us or beach towel- we would love to come back and try the restaurants and spa on site

we did not use the on-site restaurants nor the spa/gym

wonderful amenities complete with two pools and two hot tubs, luxurious spa facilities located within the hotel

ask to make check up later than 12 , i order breakfast for 100$ is not enough to stay more at 12:00 someone from

pools are completely shaded by the afternoon

room i stayed in i was able to see both the bay and the ocean as well as the layout of all of the pools

the breakfast service was terrible

the laundry was outsourced 2- the level of detail in cleaning the room 3- the service was very very

buffet breakfast was best ever

super well appointed zen suite. lovely spa and gym, pools, beach ....

staff was friendlier, room service was much much quicker ( didn t have to beg for towels)

staff was exceptional and the spa was amazing

no coffee machine pillow uncomfortable no same day laundry no 24/7 room service expect better from a 5 star

also, it had laundry and dryer (not mentioned), a full kitchen and double bathroom

sits at mid beach very close to the airport, main laundry miami and also few mile from the famous south

towels and chair covers were not available by midafternoon as they couldn t keep up with laundry i suppose

we were charged extra 100% for the laundry as a fast service,which we did not order

pool with perfect chairs, umbrellas and tiki bar

the pool closes very early for summer vacations, at 6 pm.

the pool could be nicer

the tiki hut next to the pool is very relaxing and as well the many coconut trees around

right on beach, amazing service, beautiful suite and view. restaurant and bar on site.

unfortunately the hotel did not have a guest laundry which was surprising for a hotel of this size & this was

staff not that friendly, was a bit disappointed that there was no laundry service at the hotel

you could make it part of stay so people eat there and increase cost if stay if required no laundry

they dont have any basic laundry

having a laundry room would be very convenient

clean hotel with laundry facilities for guests to use

food was expensive, no microwave in room and no laundry

there should be a change machine in the laundry room

location was excellent the bed was comfortable and the room was spacious on-site laundry facilities were

my husband and i came to this hotel after several days of camping, and needed to do some laundry

also lacked, just like the other room, a washing machine, however we were offered free of charge laundry service

has everything including laundry and a full kitchen

wifi was not offered

is a brand new boutique hotel - it was clean, modern, had all the amenities and free parking

there is a lot of free parking spaces just in front of the hotel, which is a great feature

had to do laundry but the change machine wasn't working and the front desk had no quarters since they hadn't

there is a pool table on the mezzanine floor, laundry and microwave on the lower level, softdrinks vending

the fact that there s microwaves & laundry facilities

the hotel is clean, no room service, no laundry; almost every thing is self service.

pool bar wasn t open during posted hours, soap dispenser and change machine didn t work in laundry room and

adding laundry

too bad they dont have laundry machine

gym closed, pool disgusting

pool area can use some sprucing up to make it look more inviting

pool not heated

that i didn't like it but having a laundry room and a lighted room for the computer and printer would have been

had to sit by loud kids pool

excellent setup, not allowing kids at the adult pool

spa was closed

the gym is great too

for example, they were backed up with laundry so limited options on receiving towels and bathing cloths at

no laundry

liked the spacious room and the capability to cook and do laundry

comfortable beds, but they need softer laundry detergent

2- breakfast menu & bar is very limited

there is no laundry room as wel the walls are thin you hear walking on the above floors.

by ice, laundry, & elevator

don t have shampoo, laundry ando didn t clean up the floor

no washing machines to do laundry, 2 bad experiences with the food unfortunately

the restaurant menu is too short....need to add more plates pastas chicken and food for kids

but the room service for changing or making the beds could be better

all was good. maybe the swimming pool a bit small

no room service available, the phone wasn't connecting and even when i walked to front desk to ask to

check-in was slow. the wifi was weak upstairs. the bar area service was very slow!

they offered themselves an early check in since we arrived earlier and even allowed my friend a room to make

g in laundry was so much help

laundry facilities werent so expensive

pool and beach were awesome

wifi

the service in the lounge bar was friendly

chips crumpled into the carpet on the corridora , cleaners on there phones, laundry left in corridor, the smell

didn't like the fact that they didn't have a shuttle to run to the airport or a business center & one microwave

they have room service

gym - not good enough

the main bar and lounge was great with top shelf bartenders and cocktails the front desk staff was amazing

didn't like the weird, illogical, opening times for the laundry facilities

i needed to work and the wifi connection was decent

no wifi connection in room

the rooms on the 2 nd floor with pool view are the beats

wifi was good too

needs additional laundry facilities.

laundry facilities limited. only decaf coffee was available in our suite.

need to add additional laundry amenities.

should add another laundry area.

bed comfy pool nice check in and weigh bags

the noise from the bar but luckily it closed at 11am and the noise disappeared then. phew!

the restaurant and roof terrace bar were expensive.

late check out upgraded us to a suite cool art

no wifi on the beach

wifi wasn't working in the rooms for the three days we were there

was charged $92 for the laundry bag

not replacing what has been used, forgetting to bring bathrobs, need to ask many times to bring laundry back,

i liked the spa and the friendliness and helpfulness of the staff

staff were fantastic as is the spa - its high end and discreet

suite was mediocre, noise air con all time, kids screaming on the corridor, the suite they gave me was not the

no robes in the room and there was no laundry service on site.

didn't like how early the alligator bar closed

as family hotel would expect some space dedicated to kids

also, wifi was a hassle, had to have specific sign on & password

the wifi was lit even working

no self service laundry, no the usual paid dry cleaning

argument regarding laundry and the way we were charged for the laundry spent a lot of time having to sort this

intentionally put all the families with kids in one floor, poor sound insulation between rooms and big gap below

from the greeters and valet to the relaxing spa and housekeeping was spectacular

pool, and bar were fantastic

laundry room

the pool is nice and staff is good

in the reservation we booked a queen bed and two bed for kids

pool, comfy beds, good wifi (did a bunch of video calls for work), and nice restaurant in the hotel

pool was great and the happy hour was awesome

no washer and dryer on site for guest use. closest coin laundry was in north beach.

the restaurant and gym were closed, no microwave in the room

the bed was great. the bar and bartender was awesome and the front desk staff super

daily room service

stains in carpet and no room service due to covid

was charged $290 for a bag of laundry

the pool close at 8 that's too early

i enjoyed the gym, got to take the complementary bikes out for a spin, and enjoyed a morning at the rooftop

loved the roof top pool also and mini bar for drinks and food

amazing rooftop pool

hotel was super clean, pools are exceptional, and the massage from the hotel spa was the best i ever had

that said, the bar in the basement is surprisingly well stocked and staffed

we loved the food everywhere very much, also the matador bar outside is great (hi,

we also had super service at the bar with victor and cody

- the gym is very well equipped and organised

of the staff members were a little abrupt and the laundry facilities at the property were a pain to use

bike to wherever you need to go comfortable rooms, fabulous backyard and pool where you can work, laundry onsite

staff, always helpful, great location, comfy beds, felt like home, great morning coffee self-laundry as a big

great location and backyard. plus, laundry!

laundry machine wasn t working

no laundry machines or vending

pool needs a jacuzzi and inside bar should offer finger foods like nuts or olives or pretzels to enjoy with a

there was no room service in the evening.

treatment is kind; the pool and water park are large and fun for children

the snack bar also should not be included in a room where kids stay

the laundry room with credit card

laundry station in every floor very helpful

wifi could be much better

cleanliness and breakfast and near to the grocery and mall. we love it!

kitchen reasonable equipped and good for self

is no laundry room for guests

although it's miami beach with all its riches, there isn't a laundry service nearby

in the bathroom, there was a sewer smell for a few days; it would be perfect if the hotel had a laundry room

we have some kids in the building but there isn't a pool so they were back and forth from the beach running

the kids running around upstairs

couldn't find the laundry

laundry facilities on site which is really handy

good location, self service laundry and nice to have a kitchen

from the front desk staff, to the both managers, to the laundry staff to cleaning crew was amazing

big territory, it includes also a laundry (so you can wash your clothes) the beach is also 5-7 minutes

i waited hours for a laundry bag, and over an hour for a pen yes, a pen

lost my laundry and once found two days later promised to deliver it to my new location, but nothing was

the only problem was with laundry

the application service and also having kitchen and laundry n the room

the hotel is clean, we had a room service twice a day

water view was of dirty canal and someones outdoor laundry

the staff was friendly and the wifi was working perfectly

friendly staff prompt room service clean place staff great!!

room service fast and good food, little pricey

inside bar in the hotel was awesome front desk staff was fabulous

there was no laundry machine.

a big focus on service, not enough towels provided for double queen room (travelling with kids) and they forgot

room if you have troubles with sleep (or if you love silence), you can hear the music from the bar until 1 am

really lovely place with great rooftop plunge pool, nice bar and brilliant staff.

we loved going to layla and hanging out at the bar in the lobby

the laundry room was disgusting

the pool close too early

wifi was fast

breakfast i purchased was great, i didn't get to try the pool but looked clean and the location was also great

the pool was clean