particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

- one night i ordered room service & they completely forgot about it

only one pool no 24 hour room service

very small fitness center

great pool, beautiful rooms

especially the side elevator, and the gym side of the lobby and underground floors

fantastic breakfast in magnificent location beside the pool looking out to sea...

really didn't think a bay view was possible, but low and behold, there is a bay view and my kids ended up loving

good wifi for video calls

the hotel pool was perfect too

no laundry detergent

for example- mixed drinks by the pool are very weak, and require a double shot which they then charge for

i had room service only because i was ill. the prices for room service are beyond ridiculous

everything, from a glass of champagne on reception upon the check in to free room upgrade, to pool, sea,

carpet was not vacuumed daily 4) aluminum cover around sink plumbing fell off 5) had to request room service to

your website says laundry service available

you have to pay for the gym even if you dont use it, you pay for a hot tub which is broken, and wifi which is

for a family with small kids, the pool is great

big rooms, clean hotel, nice pool

the wifi worked very well

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

don t have laundry and the price when i book over 2 rooms for over weeks

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

beautiful room and good breakfast

a continental breakfast it was excellent

great beachfront hotel and pool overlooking the beach with an extra

3 adults and we had kids from age 2 to 15 and everyone loved it

roof pool no access for kids of 11 and 16. min. age is 21.

very nice hotel clean not crowded area good for families with kids nice sky bar

it was great both room service and the restaurant

i think should be laundry room in the building specially many people stay for more than week that would be

so when you get there with your 3 little kids

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room ,

comfortable room very spacious and well appointed. allowed early check in

beach was right outside the hotel, many pools even on rooftop

is no laundry service or a room designated for self-catering

good breakfast

pool, super clean facility, spacey room, great service, provide free water bottles , provide shuttle to the

we loved the shuttle service to the beach

breakfast was amazing and great variety pool is immaculate stunning view

and you can still enjoy complimentary breakfast, pool, laundry

nice room and amenities. laundry, breakfast, pool and lobby. jewish observances.

charmless decoration. lack of signage to laundry room.

about the laundry room

suite and paint was peeling from just under the air vent, ants were taking over the kitchen, the laundry room

loved the poolside treats and pool restaurant

the breakfast service was confuse and slow

perfect. the view of the room is awesome! and the hotel is very pet-friendly

the restaurant and bar is the original building from 1930

room service which we tried 2 times was absolutely horrible

put me right next to the laundry and ice machine, the tv did not work at all

laundry on site

liked the rooms were very spacious and the pool was so clean and relaxing and i the laundry area was very helpful

everything location pool laundry

and my room was right in front of the pool, ice machine and laundry

the pool bar is lovely but they add a 20% service charge onto everything even when you are getting it

the hotel gave a free pass to a nice gym across the street and i had the best workouts ive ever had while on

location is great and the pool and privet beach are great

the room was very comfortable, but i would add a shelf on top of the hanging bar because there is no real closet

the pool area and beach are amazing

laundry room, luggage storage

we purchased a stain remover and a small bottle of laundry detergent and washed the sheets before we slept the

we contacted again the support which directed us to the laundry room we re we could find another set of clean

there was dirty laundry left outside the door and a ladder resting up against the bedroom window

there is a great communal pool, gym, and laundry facilities

- they has laundry and iron inside the room

the staff was very friendly, could do laundry on the grounds, and it was quiet.

great staff, laundry and private parking lot

too noisy laundry room door kept slamming everytime workers go in i hope management will look in fixing that

nice to have laundry facilities

no laundry facilities, even if the pretend to have in booking

and laundry machine was very good

laundry machine did not work

next to the beach, pool, small kitchen, laundry in the apt. limited space free parking.

they don't have washingmashines, for us after 2 weeks of travelling and hoping to to our laundry quite a bummer

laundry room and bathroom near reception not accessible for anyone with walkers, wheelchairs or

in charge was excessive and they charged me an extra day resort fee that i could not utilize laundry facilities

laundry was available.

i didnt like that towels were scarce and you either couldn't get one or had to wait for their laundry to be

location, laundry availability, mostly friendly staff and restaurant next to it.

this is not surprising given how much laundry they must be dealing with and how they contract their laundry

was my husband birthday and i tried to make it special i paid everything and clean and put some petals and

staff were very accommodating with our very early check in

the amenities on the building like the pool, the gym, the elevator were in nasty conditions

room service brought me a bottle of wine, with no opener

mold at laundry machine

i didn't like that my laundry was not done when i placed it in the laundry bag.

the 2 bedroom suite was so roomy and the in-room laundry was a game changer so we could pack lighter

laundry free of charge, it had next to my room, private

you can buy laundry powder at the beach club shop and use the machines for

fridge didn t work or laundry

no dish soap in kitchen or laundry detergent. only a thin sheet on bed, no blankets.

close to a few shops laundry and public transport

no dish soap, laundry detergent or coffee though

pharmacy, laundrymat and publix supermarket nearby

good area around there is a supermarket, banks, beach, laundry, pharmacies

there was no laundry and no parking but in listening they said they have it.

no laundry in the building

the wifi and tv were good

clean, good location to explore miami beach, great shower and working wifi.

the laundry rooms were not operating

breakfast, kitchen in the room, laundry on premises, helpfull staff

great breakfast and bar at the pool floor

sexual incident in the pool sunday afternoon and the 2 men and 1 women stayed and drank for 2

it's a small hotel so the breakfast and bar are in the same room just on opposite sides

in living room didn t work, rude front desk representative (guy) , laundry dryer didn t work, bathroom small

generator on top of building and washing machine in laundry room could be heard at times when trying to sleep

laundry machine wasn t working my clothes i have to take em wet

all over it i could not open the blinds, the bed and pull-out couch was very old and hard/ the laundry machines

spacious room with laundry facilities on the floor.

pools, pool staff were very helpful, love that there are staff to set you up at the pool and beach

only complaint, sun is blocked on beach and pool due to high rise hotels. lose sun early, 3-4 pm

the spa is the perfect way to end a day in the sun

spa manager and her entire staff was extremely kind and did everything they could to make me feel

we loved the beach and the facilities. the staff by the pool were phenomenal.

the room was large and had a laundry machine inside the room that was a big plus

the only downside is there isn't much of a lobby bar for the evenings.

kids club amazing

everything was perfect. breakfast was wonderful with so many options

you can eat outside or order room service

the weight room is very nice, laundry facilities were good and the onsite bar and restaurant were good

no change available for the laundry room

had beach access, free parking, laundry, pool, restaurant/bar, gym, and games such as ping pong and foosball

parking,pool was closed, no laundry,they said that breakfast is included but there is charge for breakfast

stayed here specifically for the pool and having laundry room

headed pool was very enjoyable

pool opens a little late , 11:00 am

pools opening hours, they decided to clean the pool and to ask us to stay out

warm staff and warm pool! close to everything

very friendly staff! very close to pool. very close to beach.

we were grateful to be awarded an early check in at 12:15 pm

the equipment in the kitchen is great

pool area small/tight kids overlook the pool daily no working bathrooms in pool/beach

the tiki hut next to the pool is very relaxing and as well the many coconut trees around

ceiling, taping and the paper runners lined the halls near the lobby towards the pool area and gym

has everything including laundry and a full kitchen

also lacked, just like the other room, a washing machine, however we were offered free of charge laundry service

location near stadium, walkable nice restaurant and cafes. clean. good parking. secure.

the kitchen is fully equipped with everything you need

i especially appreciated the well-equipped kitchenette and the convenience of free parking

laundry services, its a little hard with kids staying on the beach and it rains a lot in miami not

a lot of kids and they were noisy

room service

bar is gone, and they don't serve the homemade potato chips in the bar like last time we were

i didnt like fact wifi qas only accessable in the lobby and bar area not the rooms

there is a laundry room in the basement that is free/not coin-operated, which is a nice touch

the standards are as per the pictures, plus you can do your laundry, there is a dryer too (free)

they had free services like towels and laundry

had to find a laundry to dry our clothes

it was good to have laundry in the room and toaster, fridge

laundry facilities werent so expensive

g in laundry was so much help

slowly workers, bad wifi

liked almost everything this time aroundud83dude0dud83dude03 its looking better, the wifi is good in the room

room service was great.

chips crumpled into the carpet on the corridora , cleaners on there phones, laundry left in corridor, the smell

the pool is also small and the area around it is tight so when kids are in it you'll definitely get splashed

was in a room right opposite the gym area, so that can be loud in the mornings with people dropping weights

shuttle driver ( use to play base ball , forgot his name) so friendly and great service

hotel, good service, nice pool and gym, everything was clean and houskeeping was possible to have every day

laundry facilities limited. only decaf coffee was available in our suite.

needs additional laundry facilities.

should add another laundry area.

need to add additional laundry amenities.

i would have loved for the swimming pool to be open later.

had to take my kids out of the property in the middle of night to different hotel

no laundry machines or vending

water park tidal cove was so fun and the slides are fast

the water in the pool area was not sparkling clean on any of the days that i was at the pool

staff very helpful accommodating. kids loved the pool

message on minibar because we were cooling our baby s food - at the rate we paid for the room this gotta be

laundry station in every floor very helpful

the laundry room with credit card

wifi could be much better

breakfast was standard .. kids like waffels but nothing special breakfast staff was good

the pool is poorly situated, in the shade most of the day

in suite laundry

laundry in unit

the pictures of the villa when booking show laundry machines inside of the villa but we couldn't use them (this

parking was only valet and a bit too busy for my liking but it worked out

the pool and being right on the beach

should mentioned how complicated it is to do laundry in this place

it was advertised that laundry facilities were available but was unable to use them due to no laundry cards

apartment was ok, but kitchen cupboards were hanging off, there was a wardrobe door missing, toilet seat was

no wifi in the lobby to book an uber when we left

and the fact that they have kitchenette on the advertisement and it's no kitchenette

also, i used the laundry room but no one could make change for me

was dirty ,,microwave broken ,refrigetator broken we found dirty laundry underwear lotions bra one of the room

they don t even have a laundry in the unit after paying $300 per night

water leaking from the havoc system at one point it opened up so bad that it poured rite in my kids head and

my kids were very happy playing on the beach, they give me 2 chairs for staying in that hotel, so i

pool was accessible and the laundry was easy to use

location is good, building and rooms are good, laundry service is good

laundry room could use some attention

the hotel has a laundry room with washer and dtyer, so it fits for along stay as well

location, friendliness of staff, cleanliness, laundry machines on the 10th floor

hearing doors open and close, staff cleaning all day, could hear laundry running and other noises

the hotel to the fragrance to the music in the hallways to the lavender sachets the meals bar pool and the

gym area & nice pool

the gym was another pleasant surprise

i enjoyed pool and the gym too

on saturday, i placed a t-shirt and a pair of shorts in the laundry bag outside my room (1615) for housekeeping

laundry service was fine, breakfast was ok

no laundry on site. rooms very outdated. food wasn't the best.

wish there were laundry facilities did not like recommend tip was actually obligated tip

room, dirty bathroom, dust over the beds, old yellow towels in the room, we gave our things to laundry - they

breakfast, wifi not stable, phone didn t work, and refrigerator didn t work, misleading menus/room service

the pool on the roof top and happy hour

the gym is too small

restaurant/ room service available

are still working out the kinks need sanitizer in gym and ash trays in smoking area

the bar area had a fab atmosphere which was not at all pretentious

pools are completely shaded by the afternoon

breakfast is also very good

room service stopped at 11pm

not family friendly. no life jackets for kids. noisy events at midnight in hotel.

the laundry was outsourced 2- the level of detail in cleaning the room 3- the service was very very

on the other hand, my kids loved eating in nobu restaurant and we were able to do it twice in 6

its calm and no kids/splashing and noise around

was amazing and the pool and beach are really great the restuarnt is really good also teh spa is really great

fact that room service wouldnt even come to get trash

no laundry services on property.

seating area in the dinning not comfortable at all. lack of guest laundry .

there is no a good laundry service.

no laundry room

didn't like the fact that you had to do laundry somewhere else outside the hotel

hallways full of trash and dirty laundry

also, it had laundry and dryer (not mentioned), a full kitchen and double bathroom

no coffee machine pillow uncomfortable no same day laundry no 24/7 room service expect better from a 5 star

towels and chair covers were not available by midafternoon as they couldn t keep up with laundry i suppose

we were charged extra 100% for the laundry as a fast service,which we did not order

didn't like the weird, illogical, opening times for the laundry facilities

parking can be a bit tricky

no wifi connection in room

parking on site

friendly staff, good-sized rooms, pool, parking, bagels for breakfast

staff not that friendly, was a bit disappointed that there was no laundry service at the hotel

unfortunately the hotel did not have a guest laundry which was surprising for a hotel of this size & this was

they dont have any basic laundry

having a laundry room would be very convenient

you could make it part of stay so people eat there and increase cost if stay if required no laundry

there should be a change machine in the laundry room

beach and pool laundry facilities

i didn't like that the ice machine was on one floor and in the laundry room.

one elevator that was always busy with staff taking laundry back and forth

clean hotel with laundry facilities for guests to use

laundry room was stinky by clogged drain. parking is very limited and cannot make a reservation.

had laundry room which was needed since we'd been

laundry room does need some updating machines

pool bar wasn t open during posted hours, soap dispenser and change machine didn t work in laundry room and

had to do laundry but the change machine wasn't working and the front desk had no quarters since they hadn't

too bad they dont have laundry machine

adding laundry

a rather small pool and area, but clean and well kept.

gym is adequate though lacks ventilation

nice hotel, great breakfast and wifi, nice staff

that i didn't like it but having a laundry room and a lighted room for the computer and printer would have been

no room service

booked the spa but when we went they had no record of the

good pool with plenty of floaties for adults and kids

the adult pool was not heated therefore we had to stay in the kids pool.

comfortable beds, but they need softer laundry detergent

no laundry

liked the spacious room and the capability to cook and do laundry

for example, they were backed up with laundry so limited options on receiving towels and bathing cloths at

tower is very old, we were shocked with the quality of the sofa bed, the kids was not able to sleep on the sofa

there is no laundry room as wel the walls are thin you hear walking on the above floors.

by ice, laundry, & elevator

don t have shampoo, laundry ando didn t clean up the floor

no washing machines to do laundry, 2 bad experiences with the food unfortunately

the kids (and parents) loved the swimming pool, it was warm and large enough for a relaxing or playful

were given the wrong room and the spa cancelled our massage at the last minute without any sort of resolution

was not very nice or respectful towards us during an evening meal and there was one man in the bar area who wasn

wifi didn t work in the bedroom

i took advantage of the spa upstairs as well and the massage was the best i've ever had

hotel and pool were top rate

i like that you can do your laundry and cook as you feel or like

elevators slow and no laundry service

motel has two sections: section a which is full service for maid service and access to laundry rooms, section

very helpful granted early checkin and late check out

there was no room service, and we couldn't even have clean towels sent up to our room

it was absolutely disappointing that there wasn t a rooftop bar anymore.

we were surprised by the bar tab - we were not aware that they itemized the drink, for example a gin &

late check out upgraded us to a suite cool art

the rooftop bar was right above my room

there was no change available for tips at the bar or with the waiters.

one of the pools was closed that should have been disclosed

free parking pretty nice pool with a lot of

they have a nice pool two swimming lay out in the sun it's a nice place try it

the property could paint and deep clean the bathroom, tub, kitchenette, fridge, walls, floor

free parking pretty nice pool with a lot of

hot water in the bathroom kitchen sink don t work pet control issues cigarettes smell poor customer service

there's a bar at the pool that serves food but only ever has one person working there

pool

i did like the location. the pool area and gym area were nice. some of the valet staff were cool

my kids was sweating and suffering, and me and my wife as well

outdoor pool is beautiful with lots of great lounge areas

not replacing what has been used, forgetting to bring bathrobs, need to ask many times to bring laundry back,

was charged $92 for the laundry bag

toiletry is no name toilets are uncomfortable public toilet next to pool is constantly dirty kitchen is so dirty

hotel, reatorans pool

fantastic suite, pool, beach and restaurants

the laundry room was disgusting

bar and restaurant don t open until 5pm when check-in is at 4pm

staff were really helpful, the pool was clean, having the option to dine in at restaurant or ordering to

is included where we were not allowed to have tea instead coffee and milk instead of juice (for kids)

was next to the gym and all you could hear were weights dropping on the floor alllllll