nice to have laundry facilities

clean, affordable, on-ite laundry was a plus.

the staff was very friendly, could do laundry on the grounds, and it was quiet.

- they has laundry and iron inside the room

great staff, laundry and private parking lot

is no laundry service or a room designated for self-catering

there was no microwave, but a very large kitchen

room, hygienic, great staff, nice rooftop pool, free shuttlebus to the beach with great beds, free water, loved

the breakfast sounded delicious but it was quite expensive so we did not order

to miami downtown on the roof they have this beautiful river, but they don t use their space , gym facing to

had to take my kids out of the property in the middle of night to different hotel

the laundry room was disgusting

no inside pool. we were there during a storm

the restraint bar area closes to early

my kids and i were panicked

breakfast i purchased was great, i didn't get to try the pool but looked clean and the location was also great

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

don t have laundry and the price when i book over 2 rooms for over weeks

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

beautiful room and good breakfast

a continental breakfast it was excellent

your website says laundry service available

the wifi speed was good and the tv sets were appropriately sized to the areas mounted

pool

breakfast was fabulous

should have a bar that serves drinks

didn't like the weird, illogical, opening times for the laundry facilities

hospitality plus pool hours location

the wifi wasnt strong in certain parts of the room. e.g. the restroom.....lol

staff fantastic, room was as described, pool was a bonus. on a bus route straight into town

so colorful and perks of having breakfast included and free parking were just on the spot

large pool, the quiet away from the craziness of south beach, the closeness to the beach (just steps

wifi poor signal on floor 4th

clean, friendly staff huge pool

ordered room service

snack bar like a small town diner

no kids club

only one pool no 24 hour room service

it would be nice if there was more than one restaurant and perhaps a lobby bar for drinks.

only one pool no 24 hour room service

the food in the main and pool restaurants was great

no laundry detergent

they over charged us for a pool charge

the bar staff is absolutely phenomenal

even had the kids come for a

gym too small. valet parking too slow.

credit card, since the payment for the stay was made and also a $ 200 blocking that covered all room service

bathroom locks were broken wifi and phone service didnt work properly

roof pool no access for kids of 11 and 16. min. age is 21.

front desk staff are nasty and petty, especially regarding check out etc

3 adults and we had kids from age 2 to 15 and everyone loved it

i think should be laundry room in the building specially many people stay for more than week that would be

really good set up for kids

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room ,

really good set up for kids

the pools were warm, their is sand to play with by the pool which was great for the little ones

nice room and amenities. laundry, breakfast, pool and lobby. jewish observances.

suite and paint was peeling from just under the air vent, ants were taking over the kitchen, the laundry room

about the laundry room

and you can still enjoy complimentary breakfast, pool, laundry

charmless decoration. lack of signage to laundry room.

we were a couple with 3 kids and it was confortable and efficient for all of us

kids club

there wasn't enough for kids to do

there wasn't enough for kids to do

the breakfast service was confuse and slow

laundry on site

and my room was right in front of the pool, ice machine and laundry

put me right next to the laundry and ice machine, the tv did not work at all

buy our own and they only gave us two towels we had to keep asking for more me and my friends did laundry and

pool was closed (they said it was closed for maintenance), we were placed in a room across the laundry room,

at the laundry, each use of the washing machine or dryer costs 3

laundry room, luggage storage

we purchased a stain remover and a small bottle of laundry detergent and washed the sheets before we slept the

we contacted again the support which directed us to the laundry room we re we could find another set of clean

there is a great communal pool, gym, and laundry facilities

also lacked, just like the other room, a washing machine, however we were offered free of charge laundry service

has everything including laundry and a full kitchen

free parking and close to shopping centres, check in process.

the kitchen is fully equipped with everything you need

i love the bathroom! the kitchen and guest service!

laundry machine did not work

they don't have washingmashines, for us after 2 weeks of travelling and hoping to to our laundry quite a bummer

loved the set up in the room and having the option to cook or do laundry in the room

and laundry machine was very good

no laundry facilities, even if the pretend to have in booking

no dish soap in kitchen or laundry detergent. only a thin sheet on bed, no blankets.

the washer/dryer combo sucked and they had nothing for toy to actually do laundry with and getting to the

no dish soap, laundry detergent or coffee though

fridge didn t work or laundry

pharmacy, laundrymat and publix supermarket nearby

laundry was available.

laundry room and bathroom near reception not accessible for anyone with walkers, wheelchairs or

in charge was excessive and they charged me an extra day resort fee that i could not utilize laundry facilities

i didnt like that towels were scarce and you either couldn't get one or had to wait for their laundry to be

location, laundry availability, mostly friendly staff and restaurant next to it.

good area around there is a supermarket, banks, beach, laundry, pharmacies

no laundry in the building

there was no laundry and no parking but in listening they said they have it.

the wifi and tv were good

clean, good location to explore miami beach, great shower and working wifi.

generator on top of building and washing machine in laundry room could be heard at times when trying to sleep

the laundry was much appreciated

you can hear everything: people walking on the top of you, in the corridor, laundry, etc

laundry machine wasn t working my clothes i have to take em wet

spacious room with laundry facilities on the floor.

arrived before they had the options of breakfast and gym in renovation it will be perfect once there is breakfast

the pool bar is lovely but they add a 20% service charge onto everything even when you are getting it from

amazing view and pool

the pool area and beach are amazing

location is great and the pool and privet beach are great

the kitchen utensils were all clean and in great condition

very friendly staff! very close to pool. very close to beach.

a lot of greenery on the territory, clean pool with warm water

pools opening hours, they decided to clean the pool and to ask us to stay out

rooms-nice pool-kitchen was great

the laundry facilities were not working for afew days too and there were issues with the pool and so it

parking,pool was closed, no laundry,they said that breakfast is included but there is charge for breakfast

there was no change machine for laundry or vending

stayed here specifically for the pool and having laundry room

stayed here specifically for the pool and having laundry room

laundry facilities limited. only decaf coffee was available in our suite.

needs additional laundry facilities.

should add another laundry area.

need to add additional laundry amenities.

didn't like that room service didn't clean our room saturday morning

chips crumpled into the carpet on the corridora , cleaners on there phones, laundry left in corridor, the smell

shuttle driver ( use to play base ball , forgot his name) so friendly and great service

hotel, good service, nice pool and gym, everything was clean and houskeeping was possible to have every day

on the pool sofa and lounge is not waterproof and is wet anytime also look dolirty bar needs staff

comfortable love the big social area that it is perfect also to invite some friends to join the bar pool area

this is not surprising given how much laundry they must be dealing with and how they contract their laundry

was my husband birthday and i tried to make it special i paid everything and clean and put some petals and

staff were very accommodating with our very early check in

were upgraded to a one bedroom apartment, which had everything we needed: 2 balconies, kitchen with dishwasher

katherine and juan carlos are welcoming and super helpful as well as the pool and beach staff

laundry free of charge, it had next to my room, private

mold at laundry machine

i didn't like that my laundry was not done when i placed it in the laundry bag.

the 2 bedroom suite was so roomy and the in-room laundry was a game changer so we could pack lighter

you can buy laundry powder at the beach club shop and use the machines for

perfect one bedroom style suit with full kitchen & laundry

was great i mean free laundry, close to shops and restaurants, staff were friendly and happy to help with all

the hotel had a gym and laundry facilities and beach towels etc

rooms are very comfortable and clean. staff is friendly. free laundry in the basement !

had to find a laundry to dry our clothes

laundry services, its a little hard with kids staying on the beach and it rains a lot in miami not

of the guests brought their own music to the pools, the lyrics were very inappropriate for young kids

room service breakfast a good value. near the beach. two swimming pools.

great & affordable food & bar at the restaurant

wifi signal was poor

breakfast, kitchen in the room, laundry on premises, helpfull staff

the laundry rooms were not operating

the room, breakfast, evrything that came with it pool

it's a small hotel so the breakfast and bar are in the same room just on opposite sides

good service, beautiful pool.

we also chose to have spa treatments, room service and ate in the restaurant one night

spa manager and her entire staff was extremely kind and did everything they could to make me feel

the restaurants there should have more healthy/ vegan options on the menu, especially for the kids and the

have a better pool for families didn't quite have clear if there was a better option for a family of 5 with

chair at the pool area and beach are complementary

the room was large and had a laundry machine inside the room that was a big plus

pools for any age kids and adults with shallow side where 1 year old can crawl up to 5ft deep on the deeper end

great place to go with kids, they loved it.

perfect family with kids vacation. great pool area,great food and staff(employees) were helpful.

concierge lacked understanding of golf so was unable to make any tee time reservations for me.

no laundry machines or vending

pool needs a jacuzzi and inside bar should offer finger foods like nuts or olives or pretzels to enjoy with a

there was no room service in the evening.

kids loved the flo rider

tidal cove is great for the kids and family.

the laundry room with credit card

laundry station in every floor very helpful

very very polite lovely staff and nice big kitchen

pool was warm and plenty of pool towels

breakfast ends way to early.

it was advertised that laundry facilities were available but was unable to use them due to no laundry cards

should mentioned how complicated it is to do laundry in this place

not clean everywhere, particular around pool.

as our flight wasn't til the evening which was such a help esp with the use of the pool and pool bar while

and the fact that they have kitchenette on the advertisement and it's no kitchenette

in suite laundry

laundry in unit

the pictures of the villa when booking show laundry machines inside of the villa but we couldn't use them (this

kids slept in the dining area

never mentioned on the booking the entire pool area was closed for reconstruction as well as the gym

the hotel facilities are great and i do appreciate the good gym and also the laundry machines

extra charges for laundry

the room and the facilities (pool, gym, laundry) were very good. staff super helpful

laundry facilities

comfortable beds and some nice amenities like self-service laundry, ice machine etc

love that there were coin laundry facilities for the guest to use

outdated laundry service - the dryer gets long time to dry clothes

charges everything, they charges me twins for the room services, your company already charged me, and charged

breakfast, which was partly included in the price, was excellent - a large selection in the buffet

the european breakfast

pool with perfect chairs, umbrellas and tiki bar

rooms are very clean and the suites have a full kitchen

the pool could be nicer

large living room, full kitchen, wraparound balcony

gym machines could get renovated, but i can see they re doing it step by step.

no laundry facilities provided at the property

and mini golf, tennis gears were not available, not to mention tennis

all of the facilities (gym, spa, tennis court, pool) were beyond expectations and the location was prime

the pool and bar are also amazing

the wifi was also on the slow side, at least for the level of the hotel

was dirty ,,microwave broken ,refrigetator broken we found dirty laundry underwear lotions bra one of the room

also, i used the laundry room but no one could make change for me

they don t even have a laundry in the unit after paying $300 per night

simply horrendous. no restaurant or room service. very old looking and smelled bad.

pool bar staff was amazing thanks maria.

also we were able to wash clothes in guest laundry very helpful

location, friendliness of staff, cleanliness, laundry machines on the 10th floor

laundry room could use some attention

location is good, building and rooms are good, laundry service is good

the hotel has a laundry room with washer and dtyer, so it fits for along stay as well

hearing doors open and close, staff cleaning all day, could hear laundry running and other noises

all good, room is clean and nice. my kids loved the pool on the roof of the parking garage.

gym area & nice pool

the pool was great, the lounge area is nice we wish we stayed longer

i got charged 20 to park, 20 to use the wifi, and

laundry facilities werent so expensive

g in laundry was so much help

i also used the gym which was also sparkling clean and had everything my gym at home had

pool and beach were awesome

my room had a kitchen incase i wanted to cook

i tried to get some laundry done at the concierge

on saturday, i placed a t-shirt and a pair of shorts in the laundry bag outside my room (1615) for housekeeping

wish there were laundry facilities did not like recommend tip was actually obligated tip

laundry service was fine, breakfast was ok

the hotel losts our clothes during the laundry process

the entire property felt luxurious, especially the pool area

was very elegant and it was peaceful and the pool on the roof was fire

beautiful roof swimming pool and rest area

the stafff is excelent the aparmemt was super super clean !!! the rooftop pool execlent

i would have liked a heated jacuzzi and more shade on the be pool deck but the umbrellas worked out well

coffe machine dirty yet after room service finished

one day i went upstairs to bar for two mini club soda bottles to bring back to the room

we happened to see a live band on the rooftop bar that night and the sky deck pool has a gorgeous view of

the pool with restaurant and gym on the 6th floor is excellent

the pool and bar on the rooftop is excellent and the staff makes you fell at home

was very nice and clean and has things to do in lobby for the kids and adults

no pool, for the price i think there should be a pool

2nd floor (gym and common area)

front desk staff was amazing with trying to accommodate early check in

wish there was a roof top bar and pool

the breakfast and staff were unhelpful

room service stopped at 11pm

like the pool workers carry taking your towels and you still you use him them and you are right in, hey,

location and staff. spa excellent.

we ended up having to walk inside to the lobby bar for lunch because we couldn t get any service for food or

the laundry was outsourced 2- the level of detail in cleaning the room 3- the service was very very

we go down it was complete chaos and i had to wait close to an hour to get my car with two young kids

pool and bar closed early

buffet breakfast was best ever

the wifi was terrible kept coming and going

towels and chair covers were not available by midafternoon as they couldn t keep up with laundry i suppose

sits at mid beach very close to the airport, main laundry miami and also few mile from the famous south

also, it had laundry and dryer (not mentioned), a full kitchen and double bathroom

we were charged extra 100% for the laundry as a fast service,which we did not order

no coffee machine pillow uncomfortable no same day laundry no 24/7 room service expect better from a 5 star

no laundry services on property.

there is no a good laundry service.

no laundry room

seating area in the dinning not comfortable at all. lack of guest laundry .

didn't like the fact that you had to do laundry somewhere else outside the hotel

staff were excellent, pool was perfect, gym was top notch, room was small but clean and nicely designed

they have a rooftop pool, fitness, bicycles to rent, etc

such as pool, gym, bikes, wifi

pool and rooftop bar closed at 7pm - should be open much much later, drinks were $20

hotel, my only criticism were 2 of your staff members in the bar area

unfortunately the hotel did not have a guest laundry which was surprising for a hotel of this size & this was

you could make it part of stay so people eat there and increase cost if stay if required no laundry

staff not that friendly, was a bit disappointed that there was no laundry service at the hotel

having a laundry room would be very convenient

they dont have any basic laundry

there should be a change machine in the laundry room

i didn't like that the ice machine was on one floor and in the laundry room.

beach and pool laundry facilities

the laundry room is extremely dirty and not taken care of at all

location was excellent the bed was comfortable and the room was spacious on-site laundry facilities were

laundry room was stinky by clogged drain. parking is very limited and cannot make a reservation.

there is a pool table on the mezzanine floor, laundry and microwave on the lower level, softdrinks vending

the hotel is clean, no room service, no laundry; almost every thing is self service.

laundry room is too small considering the number of people that stay per night

front of the beach, bedroom had two double beds and two full baths great for friends or families, laundry facility

too bad they dont have laundry machine

adding laundry

gym

pool not heated

staff and location. the bar is great and katy is very hospitable

that i didn't like it but having a laundry room and a lighted room for the computer and printer would have been

the beach access, chairs, and the courtyard/pool area.

pool area could be improved. needs room service all day!

only thing i would like to suggest is that the $20 charge for room service i believe it should be waive, since

at the bar they included gratuity without letting us know so they included a 18% tip then i tipped 20%

no washing machines to do laundry, 2 bad experiences with the food unfortunately

there is no laundry room as wel the walls are thin you hear walking on the above floors.

by ice, laundry, & elevator

don t have shampoo, laundry ando didn t clean up the floor

for example, the gym looks very large in the photos but it is a small gym room with dumb bells, multi use cable

and laundry facilities

it has a laundry room, exercise room and a pool that are kept

clean, guest laundry, breakfast, pool

laundry was also super useful during these hot days

only negative thing is the parking shortage when you get back to the hotel late at night