is no laundry service or a room designated for self-catering

although i didn't swim the pool was perfect

we left our kids football in the hotel lobby called 5 mins later and hotel weren’t very helpful

breakfast was amazing

minyen in hotel. kosher breakfast

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

don t have laundry and the price when i book over 2 rooms for over weeks

everything was excelent - nice people, good breakfast, happy hour with wine, safe area.

room service was terrible

little boutique hotel with modest breakfast, (coffee, fruit, toast, yogurt), just across the causeway from

your website says laundry service available

the gym is very nice but there needs to be fans inside because it gets very hot due to the large

you have to pay for the gym even if you dont use it, you pay for a hot tub which is broken, and wifi which is

pool, jacuzzi, gym - great amenities for guests

was broken/ no bar service at some point during a cleaning one robe went missing didn t get replaced and also

i think should be laundry room in the building specially many people stay for more than week that would be

so when you get there with your 3 little kids

the facilities and pool area were brilliant

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room ,

i go out to eat , but some times just warming up some food at night , or before jumping into the pool, would

great beachfront hotel and pool overlooking the beach with an extra

3 adults and we had kids from age 2 to 15 and everyone loved it

roof pool no access for kids of 11 and 16. min. age is 21.

very nice hotel clean not crowded area good for families with kids nice sky bar

it was great both room service and the restaurant

no laundry detergent

gym too small. valet parking too slow.

gym is too small and it was very crowded there

even had the kids come for a

staff at pool and beach were marvelous

bar could be a little less like a conference room, although we just went in for a bottle of water

clean, friendly staff huge pool

reserved/paid for king balcony room, was given first floor double with kitchen and big closets

services, tasha and jennifer at the restaurant were wonderful as well as the front desk, pool attendant and

it's very clean, quiet, staff is very helpful. nice pool area.

too noisy laundry room door kept slamming everytime workers go in i hope management will look in fixing that

great staff, laundry and private parking lot

clean, affordable, on-ite laundry was a plus.

nice to have laundry facilities

the staff was very friendly, could do laundry on the grounds, and it was quiet.

about the laundry room

charmless decoration. lack of signage to laundry room.

nice room and amenities. laundry, breakfast, pool and lobby. jewish observances.

and you can still enjoy complimentary breakfast, pool, laundry

suite and paint was peeling from just under the air vent, ants were taking over the kitchen, the laundry room

loved the poolside treats and pool restaurant

the noise of the remodeling buildings , you can hear from the pool and from the beach

the lido restaurant was amazing and the team at the pool welcoming and nice

the breakfast service was confuse and slow

spa facilities inconsistent

only one pool no 24 hour room service

lovely suite, pool and beach.

only one pool no 24 hour room service

particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

no kids club

laundry on site

liked the rooms were very spacious and the pool was so clean and relaxing and i the laundry area was very helpful

everything location pool laundry

buy our own and they only gave us two towels we had to keep asking for more me and my friends did laundry and

pay for an upgrade and we received a room next to the laundry which was so noisie we could not spleep well

we contacted again the support which directed us to the laundry room we re we could find another set of clean

there was dirty laundry left outside the door and a ladder resting up against the bedroom window

laundry room, luggage storage

we purchased a stain remover and a small bottle of laundry detergent and washed the sheets before we slept the

at the laundry, each use of the washing machine or dryer costs 3

staff is unprofessional and the promised amenities (the laundry machine) were not working

laundry machine did not work

no laundry facilities, even if the pretend to have in booking

they don't have washingmashines, for us after 2 weeks of travelling and hoping to to our laundry quite a bummer

loved the set up in the room and having the option to cook or do laundry in the room

laundry was available.

in charge was excessive and they charged me an extra day resort fee that i could not utilize laundry facilities

laundry room and bathroom near reception not accessible for anyone with walkers, wheelchairs or

i didnt like that towels were scarce and you either couldn't get one or had to wait for their laundry to be

location, laundry availability, mostly friendly staff and restaurant next to it.

close to a few shops laundry and public transport

the washer/dryer combo sucked and they had nothing for toy to actually do laundry with and getting to the

no dish soap in kitchen or laundry detergent. only a thin sheet on bed, no blankets.

no dish soap, laundry detergent or coffee though

fridge didn t work or laundry

good area around there is a supermarket, banks, beach, laundry, pharmacies

no laundry in the building

there was no laundry and no parking but in listening they said they have it.

pretty good wifi

clean, good location to explore miami beach, great shower and working wifi.

you can hear everything: people walking on the top of you, in the corridor, laundry, etc

nice pool with umbrellas,kitchenette,laundry room,elevator,dishwasher

generator on top of building and washing machine in laundry room could be heard at times when trying to sleep

hotel provides pool towels and has laundry facilities/vending machines/ice

in living room didn t work, rude front desk representative (guy) , laundry dryer didn t work, bathroom small

had to take my kids out of the property in the middle of night to different hotel

the laundry facilities were not working for afew days too and there were issues with the pool and so it

stayed here specifically for the pool and having laundry room

laundry machines where out of order, lack of beach

parking,pool was closed, no laundry,they said that breakfast is included but there is charge for breakfast

the weight room is very nice, laundry facilities were good and the onsite bar and restaurant were good

pools opening hours, they decided to clean the pool and to ask us to stay out

very friendly staff! very close to pool. very close to beach.

which meant me & 3 kids had to scramble out of the room to allow housekeeping in

pool, clean and updated, not crowded, helpful staff, hotel was quiet, lovely outdoor

strict kitchen cleaning rules a pain in the butt when trying to pack and get out by 11

it was good to have laundry in the room and toaster, fridge

the standards are as per the pictures, plus you can do your laundry, there is a dryer too (free)

they had free services like towels and laundry

had to find a laundry to dry our clothes

kitchen and laundry

laundry services, its a little hard with kids staying on the beach and it rains a lot in miami not

for a family with kids, this was tough

between the pools and the beach, the kids rarely wanted to leave the pool

enjoyed the outside pool and hot

for a family with kids, this was tough

location, pool.

get a chair with umbrella at the pool for which they don t charge & go back & forth to the pool

pool is gorgeous and excellent service

the pool area and beach are amazing

amazing view and pool

the pictures of the villa when booking show laundry machines inside of the villa but we couldn't use them (this

laundry in unit

in suite laundry

downstairs a big space with dining and living area; kitchen had everything

the wifi was somewhat unstable.

should mentioned how complicated it is to do laundry in this place

it was advertised that laundry facilities were available but was unable to use them due to no laundry cards

did not have our room number ready when checking in gave us the wrong wifi info either there were no towels or

there was a small kitchen with microwave, water boiler, coffee machine, and some cups and knives

location was wonderful with easy access to the beach, pool, cabana bar with delicious food and drinks, and

this is not surprising given how much laundry they must be dealing with and how they contract their laundry

hit or miss wifi

there is a pool with ocean view, a steam and sauna room and a gym as well

convenient to have a full kitchen

room is missing basic kitchen cover such as bottle openner

the 2 bedroom suite was so roomy and the in-room laundry was a game changer so we could pack lighter

you can buy laundry powder at the beach club shop and use the machines for

laundry free of charge, it had next to my room, private

mold at laundry machine

i didn't like that my laundry was not done when i placed it in the laundry bag.

they don t even have a laundry in the unit after paying $300 per night

also, i used the laundry room but no one could make change for me

was dirty ,,microwave broken ,refrigetator broken we found dirty laundry underwear lotions bra one of the room

the kids s park is under construction and the jacuzzi does not work

the beach and has an adult pool a family pool a steam room jacuzzi chairs on the beach jet skis and even a sport

breakfast, kitchen in the room, laundry on premises, helpfull staff

the laundry rooms were not operating

nice neighborhood, can walk at night & a park nearby for kids

the choice of pots in the kitchen was not good at all

kitchen in the apartment, view from our window, view when we had free breakfast, free one cocktail of the day

have a better pool for families didn't quite have clear if there was a better option for a family of 5 with

thought the spa services extraordinarily costly

we loved hanging out with franco at the pool bar

we also chose to have spa treatments, room service and ate in the restaurant one night

pools, pool staff were very helpful, love that there are staff to set you up at the pool and beach

didn't like the weird, illogical, opening times for the laundry facilities

my room was clean, the ac and wifi worked and the always smiling front desk staffer was exceptional

swimming pool was great and clean

i needed to work and the wifi connection was decent

the wifi wasnt strong in certain parts of the room. e.g. the restroom.....lol

the room was large and had a laundry machine inside the room that was a big plus

my room was very clean. the food was great, i ate breakfast, also room service.

kids club and spa were under renovation, and we had to repeatedly ask for missing items for the

gym is better equipped than the gyms in other hotels in miami beach, there are 2 jacuzzis outside

kids world, play station are great

also lacked, just like the other room, a washing machine, however we were offered free of charge laundry service

has everything including laundry and a full kitchen

to many good restaurants, own parking lot, close to beaches, modern equipped room, clean bathroom

i love the bathroom! the kitchen and guest service!

the kitchen is fully equipped with everything you need

on saturday, i placed a t-shirt and a pair of shorts in the laundry bag outside my room (1615) for housekeeping

i tried to get some laundry done at the concierge

it was nice wish they had laundry facility the sand was nerve wrecking

wish there were laundry facilities did not like recommend tip was actually obligated tip

room, dirty bathroom, dust over the beds, old yellow towels in the room, we gave our things to laundry - they

breakfast is also very good

room service stopped at 11pm

the breakfast was terrible

the breakfast and staff were unhelpful

room service was great, thank you

the laundry was outsourced 2- the level of detail in cleaning the room 3- the service was very very

nice beach, gym and restaurant. otherwise, it is the same as eden roc.

great breakfast, the staff are friendly. they came in to bring fresh linen and everyday.

breakfast was included in our rate and the beach views and atmosphere at their malibu farm

is very good, in room service is quick , the employees is very helpful, food is ok, they have a lot pool

right on beach, amazing service, beautiful suite and view. restaurant and bar on site.

we were grateful to be awarded an early check in at 12:15 pm

the pool was a bit small. but that is it everything else was phenomenal

the mattress is very thin; you can feel the iron bar against your back

as an add , i would give that spectacular terrace al, beach and pool bar more life , like adding acoustics

chips crumpled into the carpet on the corridora , cleaners on there phones, laundry left in corridor, the smell

was in a room right opposite the gym area, so that can be loud in the mornings with people dropping weights

room service food was good but always served in plastic containers you had to assemble rather than

no spa, amenities, not even room service for that price

one example: nothing on room service for children

need to add additional laundry amenities.

laundry facilities limited. only decaf coffee was available in our suite.

should add another laundry area.

needs additional laundry facilities.

loved that there were big towels at the pool to use

the laundry room was disgusting

no free breakfast, the bar only opens at a certain time and close too early

no inside pool. we were there during a storm

was next to the gym and all you could hear were weights dropping on the floor alllllll

there was a bar and great breakfast

hallways full of trash and dirty laundry

sits at mid beach very close to the airport, main laundry miami and also few mile from the famous south

no coffee machine pillow uncomfortable no same day laundry no 24/7 room service expect better from a 5 star

we were charged extra 100% for the laundry as a fast service,which we did not order

also, it had laundry and dryer (not mentioned), a full kitchen and double bathroom

unfortunately the hotel did not have a guest laundry which was surprising for a hotel of this size & this was

they dont have any basic laundry

staff not that friendly, was a bit disappointed that there was no laundry service at the hotel

having a laundry room would be very convenient

you could make it part of stay so people eat there and increase cost if stay if required no laundry

food was expensive, no microwave in room and no laundry

one elevator that was always busy with staff taking laundry back and forth

the laundry room is extremely dirty and not taken care of at all

i didn't like that the ice machine was on one floor and in the laundry room.

clean hotel with laundry facilities for guests to use

g in laundry was so much help

laundry facilities werent so expensive

view, allowed early check in

the service in the lounge bar was friendly

the kitchen does not have enough light

laundry room is too small considering the number of people that stay per night

the fact that there s microwaves & laundry facilities

the hotel is clean, no room service, no laundry; almost every thing is self service.

laundry room was stinky by clogged drain. parking is very limited and cannot make a reservation.

had to do laundry but the change machine wasn't working and the front desk had no quarters since they hadn't

too bad they dont have laundry machine

adding laundry

the pool water was very cold.

pool not heated

noise from pool in courtyard, but was not an issue.

that i didn't like it but having a laundry room and a lighted room for the computer and printer would have been

area, with the outside bar, proximity to the beach staff was very friendly room was decent size wifi was

spa was closed

pool area could be improved. needs room service all day!

good location, nice hotel, friendly staff. cute sandpit for the kids on the beach

by ice, laundry, & elevator

no washing machines to do laundry, 2 bad experiences with the food unfortunately

don t have shampoo, laundry ando didn t clean up the floor

there is no laundry room as wel the walls are thin you hear walking on the above floors.

wifi in our room (on the third floor) was really bad

for example, they were backed up with laundry so limited options on receiving towels and bathing cloths at

no laundry

liked the spacious room and the capability to cook and do laundry

comfortable beds, but they need softer laundry detergent

our breakfast waitress olga was fantastic

the staff was amazing the bar staff paige and eddy where amazing

parking and pool

the only thing i didn t like about the property is that they don t have room service

location was awesome no early check in available but otherwise husband & i loved it

is no room service from restaurant or if you are looking to get a cutlery

no laundry machines or vending

i had room service which was excellent the food was delivered quickly

not enviromental friendly. they use too many disposable plates and bags in the pool restaurant.

the kids had a blast

loved the gym , the pool and such a beautiful hotel

the laundry room with credit card

laundry station in every floor very helpful

pool area, small and not too clean

convenient , full kitchen , big room, free breakfast

pool was warm and plenty of pool towels

no wifi on the beach

wifi wasn't working in the rooms for the three days we were there

there are no prices listed on the menu, and the bar selection is limited

the noise from the bar but luckily it closed at 11am and the noise disappeared then. phew!

there was no change available for tips at the bar or with the waiters.

not replacing what has been used, forgetting to bring bathrobs, need to ask many times to bring laundry back,

was charged $92 for the laundry bag

deocoratation of hotel proximity to beach bar and restaurant lifts balcony view bathroom layout of room friendly

small pool area

s a sin to charge hotel guests $45 just to use own spa facilities

no robes in the room and there was no laundry service on site.

wish it had a jacuzzi spa around the pool area for chilling evenings and a better package for kids meals on nye

small pool, it needs a pool for kids

the the beach was right there. liked the gym. the decor was nice outside and in the lobby.

the hotel and the clientele to have multiple salad options/ fruit cheese plate options for kids and adults

no self service laundry, no the usual paid dry cleaning

argument regarding laundry and the way we were charged for the laundry spent a lot of time having to sort this

staff were nice, valet parking was great, room service was excelent, everything was very clean

breakfast buffet (extra cost) was good with a varied selection (+) however, i would truly like to express my

the beach and pool were easily accessible and well maintained

laundry room

staff were great, happy hour in the bar in the afternoons and a pool to the back

the pool was a little bit hot to our liking

was disappointing, but good coffee is served with a genuine smile and the (very recently opened) bar and breakfast

but my room was the first one (107) by the lobby, i could not hang my clothes your bar is too low i don't even

no washer and dryer on site for guest use. closest coin laundry was in north beach.

the restaurant and gym were closed, no microwave in the room

the bar was closed, couldnt come down to get a drink to take up stairs

no pool at the hotel and a tiny gym

rooms are small, you can t move in double queen if you travel with kids and suitcases

was charged $290 for a bag of laundry

there is an outdoor lawn space and a rooftop pool

to the beach the staff was very friendly at arrival all the way to the time for check out my kids love the fact

to the beach the staff was very friendly at arrival all the way to the time for check out my kids love the fact

the size of the room was great. nice views, and great pool area.

the parking fees & the swimming pool is small & usually crowded with kids.

the hotel has a great gym and a very nice coffee/breakfast/lunch resturant which we used during the day but

the pool and the pool cabanas

- the breakfast menu and service was very good and well priced

was no tea or coffee in the rooms, and room service took 40 minutes minimum, so it was difficult to get a beverage

staff, always helpful, great location, comfy beds, felt like home, great morning coffee self-laundry as a big

bike to wherever you need to go comfortable rooms, fabulous backyard and pool where you can work, laundry onsite

laundry machine wasn t working

great location and backyard. plus, laundry!

laundry facilities on site or close by, lack of places to eat in the surrounding area and there was

also we were able to wash clothes in guest laundry very helpful

the hotel has a laundry room with washer and dtyer, so it fits for along stay as well

laundry room could use some attention

location is good, building and rooms are good, laundry service is good

location, friendliness of staff, cleanliness, laundry machines on the 10th floor

hearing doors open and close, staff cleaning all day, could hear laundry running and other noises

pet fee, 75

starbucks and bartaco are 2 of my favorites

to covid the breakfast line is very very long as it is all made to order and with kids and a flight to catch it

i got charged 20 to park, 20 to use the wifi, and

is no laundry room for guests

although it's miami beach with all its riches, there isn't a laundry service nearby

in the bathroom, there was a sewer smell for a few days; it would be perfect if the hotel had a laundry room

available breakfast with waffles machine (which my kids loved), 24h available tea, coffee and waters

we enjoyed our stay with kids