great laundry facility which was desperately needed after 2 weeks of travel.

we were a group of 15 guest, we want to do the laundry but there was no soap

outside pool closed before 8:30pm on a saturday night so we didn't get to us the pool at all

everything was great! good restaurant at hote also. it had a contemporary sports bar ambiance

all... frequent and good shuttle, fast check in, bed, room, wifi...

did not like that it has a poor laundry facility, 1 washer, dryer is not sufficient for all the guests that stay

the elevators are slow, and the laundry service falls short of expectations for a hotel with so many guests

two things that were not great were that it was about a mile away from and stores and that the laundry facilities

hotel is very old, shattered interior decoration, the coin laundry machine was out of order

no laundry (only 3 washers, and 1 dryer wich wasn't working), hotel had no change, no soap no softener

restaurant was closed no bottle opener when i tried to buy a beer i received a man's boxers in my laundry bag

self serv laundry facility onsite

no laundry facilities

service at the restaurant was bad the fact that they did not have a laundry room was also

so i filled in the form, put the shirt into the appropriate laundry bag and hanged ot outside the cuboard, so

the laundry room was useful

we also booked this specific hotel for the laundry room and only one machine was working and many people trying

laundry room included

they have exercise room laundry room so we was able to use those facilities overall it was a perfect day for

well appointed rooms with plenty of facilities and onsite laundry

overall a great hotel it had coined laundry, nice gym, pool area with bbq pits and grills

airport shuttle, guest laundry, pool, and breakfast/eating areas were all excellent, as was hotel staff

laundry

location and airport shuttle service good laundry facilities breakfast was ok but variety did not change much

liked having a kitchenette, coin operated laundry on site, a pool and best of all the free happy hour monday

guest laundry was in another building which is fine, but the staff at the front desk (courtyard) didn t

gym was also great

nice clean gym

airport shuttle a big bonus

you pay for wifi this is not a normal standard in other parts of the world

old property, very dark, bit grubby. but great staff, free laundry.

gave us a key so we could do our laundry while our room was getting ready

great to have a laundry provided

the free airport shuttle service was good, as was the free in house laundry facilities, which were very useful

although the laundry is free to use, it is located on the 6th floor with only one washer and dryer

clothes were unavailable for 5/7 days but we had complementary laundry services so it worked out

bedding was so comfortable, the pool was perfect, free laundry and a gym

property is beautiful the lobby all the sitting areas, the laundry room is clean and free

i loved the free laundry room and the staff was awsome from front desk to housekeeping

laundry room could be better maintained, there were particles from other guests that were trapped

had a 2 bedroom suite was great for the kids

booked for 2 adults and 2 kids, but second (sofa) bed was not made and the linen in the closet seemed to be

staff was helpful, bilingual and wife really loved the pool

kids loved the waffles

great breakfast, comfortable room, great staff

there was not a laundry facility on property for guest to use

expensive laundry ser ice and meals plan

location and pet friendly

gym and decent pool

very close to airport. gym. pool. restaurants within walking distance.

the hotel did not have a laundry facility and lastly and probably the worst was that their wi-fi was not working

no microwave in rooms. no laundry

no microwaves in room or on site laundry

hotel had no laundry facility

need to put in a guest laundry and i thought i got the breakfast in my price but i didn t and it was 32

self-parking is $20 though and no free laundry, which i didn't mind

have laundry services at their facility but when i asked the front desk for quarters, i was told no and

the operation of the laundry machine.

laundry room, microwave, and food available in store

a gentleman in a security uniform was super helpful with info to do a load of laundry

loved the guest laundry facilities. inexpensive and so convenient. also, the shuttle to airport

finally, they found the room near the stairs and near the laundry

the gym, breakfast, pool and laundry.

laundry machines use quarters and nobody had them.

staff location big room laundry

could use more towels in rooms and at pool. and a bag for laundry.

comfortable bed, shuttle services, laundry facilities, great breakfast selection

no laundry facilities

convenient to airpor and the shuttle was very good and they had a good laundry room.

i even needed to do some laundry and that area was so clean and reasonably priced

the breakfast was very good and the service was nice. the laundry room was free and clean.

the free laundry!

one washing machine and one drier were functioning in their laundry room which made for some conflict and

complimentary diy laundry(

transportation to docks and mia and laundry facilities

laundry facilitiesare ok but you need a lot of quarters

i asked the lady at the front desk if they had a laundry room, and she said no

nice pool, has a shop onsite and also a laundry

managed to get laundry done

from laundry room at midnight by users who don't respect hotel rules no restaurants within walking

laundry facilities a handy plus

did not like that you have to pay for laundry and that the washing machine was not working

laundry was expensive and then we also had to pay for parking and ice machine ran out of ice.

the bathroom sink was cracked, the laundry facility smelled of urine

beds for me and my family, clean and comfortable beds, laundry facilities on premises was a nice bonus

spanish gentleman, helped me with so many things in particular detergent for laundry & coffee in lobby

laundry detergent for the laundry

laundry per load was $3

not heated,rooms outdated, ran out of towels several times, laundry facility was dirty and water leaking on the

front desk were unable to provide adequate amounts of quarters for laundry

laundry facilities.

cafe in lobby onsite laundry and restaurant upstairs

& that laundry room is hot

laundry facility was available and not too expensive

laundry room was always messy hotel had a musty odor

to find, plenty of parking

mirror in room was not clean. pool area needs major cleaning

wifi didn't work

pet friendly

before my mother's actual stay, that she would not be lodged in the main building with her pet

the property also has an outdoor pool and gym

also, the kids jumped in the pool in the morning and then a maintenance man came out and said they were doing

the only thing that wasn't as good as expected was the wifi, it was pretty slow, however, everything else made

amazing price for high end room, shuttle to airport convenient

plus the snacks and drinks available on the room(for purchase) very clean and comfortable, good room service

the lavatory ventilation. the laundry does have ventilation, so the bedroom turnover is wet.

was a fire in the laundry room on my floor, the room and corridor wreaked of smoke and wet carpet for days

no laundry service on sunday when we needed it and not explained when we asked saturday

towels and bedding had old blood stains on it and i m sure staff should know to throw away any laundry or

or the fact that there was no where to do laundry

and, they would not stop the kids from running up and down the hallway, even after 11pm

location, near to restaurants, room service, very fast check in and check out.

wifi did not work at all and after even requesting assistance from the desk we were unable to

it was a long trip, 24 hours, with two kids and at the very last layover i had this

traveled with a group of 8, several of which were young kids

friendier night staff better parking, cleaner laundry quartee machine for laundry

airport and to go to the pom in case you take a cruise courtesy coffee and teas available 24/7 laundry machine

very big comfy bed close to airport and free shuttle to/from airport and to/from cruise port

free airport shuttle to and from the airport

quiet, quaint, breakfast plus shuttle

loved guest self laundry service super convenient

there was a laundry room on floors 4 and 6

easy access to rooms, laundry, and breakfast

laundry room and gym wasn't clean at all. no restaurants near

have laundry for guests but don't have coin exchange for guests

was told no more towels given out had to wash your own in laundry area

bath tub after bath till 30 mins after use, furniture dated and damaged, vault does not work , laundry area not

dirty rooms, broken laundry change machines, over crowded laundry lines, roaches in motel, showers were cold,

i liked the fact there was somewhere to do laundry

the laundry room didn't work they always just sent you to the next hotel

the laundry area as well

bad sinalization for laundry, and just works with coins

the most important thing to us was laundry service

was put in a room right next to the laundry

laundry, soda machine, vending machines, coffee machine

of staff were friendly, beautiful lagoon view, close to airport, had a kitchen and guest laundry

is too soft, pool is too small, laundry and parking is run by a 3rd party

laundry room was dirty for about a day and a half, side entry door was broken, breakfast could be

did laundry and the dryer wasn t working. check in wasn t until 4, a little late.

there was a delay in me getting into the laundry room as neither my key nor that of the front desk would work

no laundry service either

would have loved a self service laundry room ud83dude01

no microwave or laundry facilities

all good except they. don't have laundry and. no free breakfast

not having laundry service is definitely

it s was a very comfortable room loved the laundry option.

i ll definitely stay again with my kids they enjoyed it as

location, parking, staff, pool, room. everything was great.

close to hospital i needed to go to. had van shuttle.

breakfast was offered daily

laundry on the facility was very convenient as well

the entire laundry facility was closed

laundry facility onsite restaurant on site just an overall comfortable stay

added features pool, free airport shuttle,wifi, restaurant, laundry free breakfast was amazing & delicious

oh hey, there's onsite laundry

laundry service

they say they have a gym but it isn t really a gym

to the prices in miami generally, nice and helpfull stuff, nice italian restaurant downstairs, ok wifi

the tv and wifi were not working in the room and were never fixed or attempted to fix

extremely fast wifi

could use laundry facilities & a microwave in the room

enjoyed the gym and our room was very nice - we were there for a wedding and they allowed us to come in early

gym text messages view of pool was amazing lobby smell was nice infused water and coffee was

food, bar and snack shop are a bit pricey.

would like to see a bigger gym.

if i wanted to make my own bed, do my own laundry, wash my own glasses and run out to buy food and coffee, i

outside the exhaust vents for the laundry looked to be full of lint and in desperate need of cleaning

communal areas in this hotel are good - the gym is modern with a few cardio machines and a weight-lifting area

they had room service or water bottles in the room

nice lobby, clean rooms, good free wifi

laundry facilities were close, convenient, and clean

there is a parking on site and laundry room as well

booked this property multiple times between back to back cruises primarily because it has guest laundry

guest laundry available

it also had an ihop restaurant across the parking lot

location. onsite laundry facilities.

location (miracle mile), laundry room, spacious quiet room

very happy with my room. very happy with the 24 hrs access to laundry room

parking well lit. on site laundry

smell of the room, the noise on the hallway and i don t know what they use to do there laundry but the towels

laundry room equipments

has a range of amenities (gym, pool, laundry) and a decent complimentary breakfast

laundry rooms were out of order

nice pool and hot tub

was disappointed that the whirlpool was out of service and that the swimming pool temperature was so cold my

an in-room drinks bar would have been nice.

clean, nice lobby, good gym

pool area furniture can use new cushions

room service food was very good

one of the phones in our room did not work and wifi was temperamental with our phones

comfortable bed laundry facilities

i ended up going to the laundry

they have laundry facilities for me to use

has shop, coin laundry, cafe (tho no one answered when i called to order on sunday 8pm)

love that it had a laundry room

there was small office where we could print our documents, and also laundry room

10-15 mins), nice swimming pool with hot tub, tvs in both rooms with chromecast, kitchen in room, laundry

basic breakfast was ok , no shuttle airport service , coin laundry is good

very friendly and helpful staff, good laundry facilities, great restaurant

smell in the hall ways i was placed right in front of the laundry room the breakfast wasn't tasty at all and

the laundry seemed expensive and the breakfast could some fruits for veg people.

great amenities such as airport shuttle, laundry, fitness, pool, golf and complementary breakfast, a very good

the staff is very friendly and they have laundry

it took time and no pillow due to laundry

budget friendly. appreciated use of the laundry room and that is was clean.

room was spacious enough for a couple. refridgerator and laundry were welcomed

having a laundry facility on property

no service to change notes for coins to use laundry facilities - arrive with quarters!

was no amenities there were no gym the laundry room had no change for washing the showers were outdated and

beds were very comfy, laundry worked perfectly

am physically disabled so reserved a ground floor accessible room and predetermined that a guest laundry was

using the laundry area, another guest took my clothes out of the washer and dryer and just laid them on the

self-serve laundry room was very convenient

liked the fact that there was a self service laundry area and the desk attendants were extremely helpful and

breakfast choices, lovely room and laundry facilities

pretty good gym and pool location is excellent

everything. especially the pool.

great pool - if you don’t mind feeling like you’re at a kids waterpark

the location and the bar and overall the beauty of it

and the fact that they accept and welcome pets left me stress free

location with plenty nearby to do including shopping, dining, bars, entertainment

i would love if they extended room service to 11pm weeks days for late-arriving travelers

problems with wifi by the pool.

poor wifi

great gym

was very nice and clean and has things to do in lobby for the kids and adults

wish there was a roof top bar and pool

very pet friendly hotel and neighborhood

we purchased the breakfast package

amazing lobby bar lounge area with games to keep you entertained. the pool is pretty amazing too

the entire property felt luxurious, especially the pool area

was very elegant and it was peaceful and the pool on the roof was fire

beautiful roof swimming pool and rest area

the stafff is excelent the aparmemt was super super clean !!! the rooftop pool execlent

i would have liked a heated jacuzzi and more shade on the be pool deck but the umbrellas worked out well

access to free laundry facility was a plus

customer service , security when needing to access other floors, free onsite parking , free laundry

i loved the free laundry facilities and the resturant next door! and the staff are amazing!!!!

there is also free laundry which was really appreciated as i arrived from costa rica with a bag of dirty clothes

also free laundry

e toast, fruit, cereal, juice, almond milk rooms are spacious and comfy laundry facilities near to coconut groves

pool area was disappointing- the laundry facilities exausts near the pool desk

the laundrymat was a big plus

i like the guest laundry

kids loved the waffle machine

amazing facilities like bar and gym

the wifi in the room hardly worked

roof top pool and we were allowed to utilize it until our room was ready, but couldn t enjoy the pool

nice gym

free bike rental and the rooftop pool is amazing. staff were really helpful and super friendly

gym & pool

the wifi was fast which was a plus

if you have kids with you, it might be a little tight

they also let us use the pool facilities which the kids loved

room and bathroom water/ice refill station and gym were good we stayed in the one in port st lucie and liked it

this was the best hotel gym i ve ever seen pool was amazing it was really fun that they had a movie theater

this was the best hotel gym i ve ever seen pool was amazing it was really fun that they had a movie theater

kitchen was nice but some basic bits would be useful - we stayed for one night but no tea or

laundry room had garbage all over the floor, the washers are caked in old detergent and filth

the laundry room machine are mostly out of order and do not operate efficiently

they didn t want to let use in they were doing laundry or something we had to wait outside until he was finish

on site laundry room. kitchen with full size fridge. just everything was great.

laundry rooms machine constantly fail to work causing loss of money to operate

i like that self service laundry room was available

feels like home specially laundry part in building is a life saver when you are traveling long and with

rooms sports area breakfast

could be used at bar or restaurant for food and drink only; could not be used for taxes and built in service

with kitchen facilities in the room

a rooftop bar which can produce slight grooves during late weekend evenings and a train rails nearby, but my

great location modern clean great pool friendly staff

very nice property , i love the pool snd decor of the room and hotel .

gym is too small for a hotel this size (wich is also in a shared building with element hotel).

the view pool vouchers food overall great place

we got in the room, the cleaning lady did not come on the 3 rd day she came on the 4th day, no laundry on site

also wifi didn't work from pool area

there is a bar inside the hotel with good drinks and good people

pool included to enjoy the summer, gym 24/7

try the latin cafe 2000 for breakfast

paper towels, few dishwasher tablets, laundry detergent pods) would be a nice touch to have, especially for

the pool was gorgeous, and the room was wonderful

we arrived we had to wait until the next day to watch tv or call downstairs because their wifi was not working

gym is equipped with amazing facility

location, reception staffs and wifi connection were awesome.

so i m guessing it s just the housekeeping shredding or the laundry people

great value, rather comfy for a dorm equipped living room, kitchen good wifi

location and lobby was quite nice. having free wifi

since i arrived too early, great location with plenty of places to eat and drink and decent wifi services

wifi did not work anywhere in the hotel

laundry facilities were in good shape. some of the staff members were helpful and friendly.

getting new towels was confusing. there was no laundry detergent available to purchase.

clean rooms, good amenities for your room with a clean laundry room.

laundry facilities were easy to use

laundry room

laundry facilities

property offered no laundry service and expected guests to do their own laundry washing and drying on the 19th

was no laundry service which was suspended for whatever reasons and i was not able to find any laundromat

weird that they didn't have laundry service anywhere for a hotel

didnt like that we tried to use the laundry services and we were told it was on the 19th floor but we couldnt

everything most especially the laundry roomud83dude0d

the guest laundry is a joke with one washer and one dryer

our last night, we couldn t do laundry because house keeping was using the one washer and dryer for two hotel

and design of the hotel, the continental breakfast on the 24th floor, secure key access, free laundry service,

great hotel and location'staff was good'free breakfast on the 24th floor free laundry on the 6th

great wifi

breakfast times too short bar inventory needs premium brands

location with easy access for shopping and the venetian pool which is a real jewel for coral gables

room was right across from the 24 hour gym

friendly check in. accommodated early check in. chocolate chip cookies. fine wifi. big tv

easy access to pool.

the gym is top, very good quality and equipments options with a fabulous view

the addition charges not seen on the menu in the resturant by the pool

the location is great for the downtown area and the gym and pool were excellent

food a bit on the expensive side and restaurant and bar empty so we ate elsewhere.

also laundry machines were not working

no change for laundry at front desk.

long and hard just to put something in his space was they did not have a change machine in the laundry room and

she literally yelled and had an arm flailing rage because we asked her about laundry services and if they had

had to ask for towels. sleeper sofa but no bedding. no quarters for laundry.

laundry room wasnt very clean

location breakfast staff guest laundry is free

really enjoyed having the option of a gym, laundry room and pre-packed breakfast

extra free dinner mon to thu and convenient laundry at the hotel

guest laundry was very good and made available to us before our room was ready

laundry services a bit overpriced

pb station had delicious food and the rooftop bar was fun

i wish the rooftop bar was open while i was staying. it was one of the reasons i booked it

the rooftop bar was amazing and perfect for viewing the glowing lights from all the buildings at night

gym could be bigger

the staff managed it well by allowing me to use the spa since i had made a booking for a service

lobby is wonderful as well, with a few large cages with canaries - a delight for bird lovers and kids

booked a suite for 2 adults 2 kids on booking

huge and amazing building. superb breakfast and welcoming staff.

booked a suite for 2 adults 2 kids on booking

it would have been perfect if they had coin operated laundry machines and dryers

no laundry mat and i ve slept on better bed s

no fast laundry service or facilities.

to brickile center restaurants and cafes and shopping center adjacent to the super hotel and laundry definitely

laundry was not done. they simply forgot to send it out!

the laundry facility was trashed by someone who decided to poor powered soap in the washer and dryer

swimming pool

pool was always quiet and relaxing

this meant the gym and pool were closed and there was of course the noise that goes along with construction,

lack of real dining area & bar while under construction.

microwave at room, no laundry at the hotel, no cleaning for the room during the stay

didn?t have a laundry room

no laundry service.

housekeeping only every three days and no laundry service advised before check in

i like that the hotel is very big, has a great view through the window, and a great pool.

no laundry facilities provided at the property

the wifi was also on the slow side, at least for the level of the hotel

clean, friendly staff, great swimming pool in 7th floor with more than enough sunbeds (at least in november)

they don t have a spa on the property and they only had 1 elevator working

s a new hotel, very clean, the room was amazing, with a superb gym, really nice pool and, last but not least

was happy to be able to do my laundry at the hotel

location and facilities. guest laundry with contactless payment. starbucks indoor.

i appreciate that there were 3 washers and dryers to do laundry

it a dislike, it would have to be that 'we' didn't know that we needed to approach someone at the bar area

we could not eat because of that and they do not have room service, not what you expect for the

could check-in in the morning after cruise, that was very comfortable, in apartment we made laundry which was

the option to purchase a small amount of laundry supplies and a dishwasher tablet or two would have been nice

kitchen and laundry facilities

it would have been helpful to have had some laundry cleaner and more dishwasher tablets as 1 for 4 night stay

view, the breakfast was ok, the communication with the hotel was a little tough when it came to booking and

one of the websites stated that there was self-service laundry

they told us they had no laundry service but we discovered that they finally had one the day after (too late)

the gym was exceptional good

wifi location close to work

the pool and the gym

business center or computers, or laundry facilities, on site

no laundry room available.

the only backlash is no laundry room

we d already been travelling a week and had to take our laundry to a nearby hotel to do it

no business center access to computers and no laundry facility.