pool broke entire stay

breakfast was great everyday love there eggs best

breakfast was over at 10 on the dot. not 10:01. i love the rooms.

beds were a bit too firm for me. small pool, but perfect for kids to play in.

the breakfast was very weak.

no room service

the spa was amazing and the outside fire was awesome

great, fast, reliable shuttle service!!!!

the guy at the front desk told us the pool was closed but a few minutes later we saw kids swimming in the pool

clean, great staff, the pool and weight room were very nice and clean, the rooms are very soundproof and and

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

the free laundry came in handy as well

gym, free laundry, kit in room,freindly staff

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

breakfast was terrific

we noticed; the trash cans were overflowing near from and side entrance, and some garbage in parking lot

liked the location & the pet policy

the pool and whirlpool were great! the breakfast was hot and delicious

i did not eat breakfast.

the shuttle to the airport goes every half hour so that did work out well when we returned at midnight

during breakfast both were occupied

we took the shuttle to the airport and that was nice

staff is not friendly and breakfast is horrible

yummy breakfast, room was fuckin massive. ran around like a dog for a lil bit. thanks.

addicts is in the kitchen making the breakfast

the pool was fine, and real dinnerware was available in the breakfast area

the pool was fine, and real dinnerware was available in the breakfast area

guest laundry coin operated available

we couldn't get extra towels because a manager took home the key to laundry room

there s microwave in the room and free shuttle to the airport and staff there are friendly.

convenient to the airport with free 24-hour shuttle. helpful staff. clean rooms.

breakfast ended earlier than expected

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

the breakfast offerings leave nothing to be desired, exhibiting uncompromising quality

my kids and i were visiting for just a few days so it wasn t worth canceling and booking elsewhere,

the kitchen is so cute

housekeepers laundry people and the people at the front desk.

not having a microwave or fridge in room, laundry room

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

laundry room without machine that gives quarters and the front desk will not give change, as it is

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping

fitness room had no wipes or spray bottle for cleaning equipment.

excellent breakfast. nice pool and hot tub. nice fitness room. fresh coffee at front all day.

the room was very clean, the bed was very comfortable, and the wifi was the fastest of the 4 hotels we stayed

breakfast was enjoyable and our rooms were comfortable

the wifi was terrible

love the fact that there was a laundry facilities.

the lobby, pool, gym, and laundry facilities are clean and sparkling

having the cops called because i didn t want to pay a $75 fee for my pet, and said fee is not disclosed by

food was great and the bar is a wonderful touch

we used the free shuttle to the airport and then used the milwaukee county transit system (use the green line

and laundry was 24/7

we were across from the laundry room and it was a bit loud

the pool and hot tub were very nice

just as described, airport shuttle and friendly staff

great shallow pool for kids. excellent hot breakfast. nice staff

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

it s nice having laundry on premise

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

another bonus is that the laundry is free

kitchenette & free laundry. closer to many places.

whatever laundry soap they use was really strong smelling

it had cable,wifi and was clean plus had all amenities i needed

wifi

wifi didn't work, even after calling tech support.

wifi kept cutting out and i could not get my work done

second, the laundry facilities, while on location, did not vent the dryer properly so it took too long to dry

it has a pool and a laundry room for guests

they had great amenities such as laundry room, pool and gym

clean perfectly located hotel. great shuttle to airport

room was clean and spacious, hot tub hot, pool was a decent size with basketball hoops that my kids liked, the

no laundry facilities or s microwave

exterior of the hotel was a bit dated but it was a short distance from the airport and the shuttle was amazing

was pleasantly surprised to find the amenities like hotel restaurant, store, and ample parking

room service breakfast was great and hot upon delivery

no room service is done for 5 days because of covid apparently.

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

no laundry room.

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

the in room as well as the pool and sauna down stairs. also enjoyed the free breakfast.

parking, ck in and out went well.

the room was next to the laundry room and seemed a bit warm

smelled pot each time we walked passed the laundry room

the night manager did offer to move us, however 8 hours of driving, funeral and the kids

as usual, the bar prices were fairly high but that s to be expected for a hotel bar.

the pool area

placed in a second room above the laundry so it was hard to sleep

room locationguest laundry

no hot eggs for breakfast just boiled

breakfast selection was very good and set up by 6:00am

the breakfast was basic but did the trick

it was soooo quiet and the carnitas for breakfast were delicious!

cause cheaper than 2 queens and we had a kitchen

the facility itself was very nice with tvs that welcomed you by name, streaming services, room service, and in

the pool area was a lot of fun for the kids

pool, breakfast, beds, the kitchen, the bathroom really clean with comfy towels

too noisy- laundry ran all night

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

the kids parents had no control over their children

the pool.

they are very good place to stay for the weekend and even bring your kids

check in person did not give us the right shuttle times.

pool hours. gym and pool very small

staff went the extra mile to help us with the airport shuttle and giving us a convenient room!

how small the pool was

very clean, and close to the airport. they provide free shuttle service to the airport.

laundry facilities on site were well maintained, as were the grounds

it's very clean and i was able to do my laundry

laundry was onsite and cheap plus they provided detergent

wifi worked fine, but i couldn't turn on the tv

night my last night i was outside having a smoke and seeing the patrol please shoot through the parking lot so

laundry area is clean, useable, $2 per wash or dry

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

their laundry dispenser was out of order, my remote for my tv was broken

nice pool area

was great, just so you know i didn t have coffee (no time) and didn t need parking

the hallway, stairs, laundry, and exercise room not cleaned the whole time

everything except the breakfast. family friendly free laundry the suits are great for families

the rooms were very nice with small kitchen

the kitchen area was nice along with a garbage disposal

front the parking lot

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

friendly service, hotel has onsite laundry room, onsite restaurant

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

and warm in the room and housekeeping was awesome front desk was very nice very easy to find a parking place by

wish it was in a brighter spot and also it would have been nice if there was a pool

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

laundry

to the couple sleeping in the laundry room

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

we had to ask him a lot of questions like what's the wifi password

laundry facility did not work

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

about 2 electrical outlets in my room worked, the wifi was very weak/did not work at all, towels were stained,

had to throw out our own trash we really did not get any room service at all

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

the self-service laundry and huge refrigerator are very helpful

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

the restaurant intending to tell someone how impressed i was with my room and to check out the bar

not a big deal but pool and hot tub close at 9. i think 9:30/10 would be better.

did not have time to use the pool of sauna, but they looked great and other guests were enjoying it

pool closed at 9pm

the pool was clean and a nice size

the breakfast was really good. lots of options. the pool area was nice.

very good breakfast.

the hotel is pet friendly and even has a cute dog relief area

great breakfast, great location. very clean, very friendly staff.

breakfast ended at 9. i sleep.a bit late.

breakfast was pretty good

cleanliness, location, bed & bedding, breakfast.

wifi was crappy

i wish we were in town longer so we could enjoy the pool and cozy atmosphere longer.

roomy room, clean and comfortable. good breakfast.

the breakfast, the room and the tv channels

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

we went to the hotel for a 1 day vacation from our dogs & kids

rooftop bar was beautiful and cozy

it was clean. there was a bar and there was food onsite. there was also a nice lobby.

kids loved the pool table in the lobby

the staff in the bar were really great as was the restaurant and the food was amazing

hotel restaurant and bar was exceptional

didn t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place

they had an amazing gym!!! great bar too.

the bar and bartender were equally amazing

over charging for laundry it s says pay $3 but you have to pay $8

day i arrived, a very nice guy from the front desk treated me in a good way and helped me with wifi problems

gym!

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

my phone was hacked via the wifi

great location. good breakfast. free laundry facility. very helpful staff

i loved being able to bring our pet but i am not sure i agree with the $75-$100 fee for her to spend the night

great continental breakfast variety. kitchen staff very friendly. room was a great size.

the breakfast on sunday was very good

the full kitchen is a nice option

the walls are thin. laundry is to expensive they had no breakfast..

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the access to doing laundry was a nice extra!

good gym and swimming pool facilities

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

the bar staff was also great and very nice and clean

hotel was gorgeous, and the people working the front desk, valet and bar area were very friendly

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

wish the bar stayed open past midnight on a saturday night

the fitness room was very small

bar closed 15 minutes early sat night, rudely sending customers away

the hotel bar has bartenders that don't know how to mix drinks. ugh.

my husband used the gym and said it was nicer than most hotel gyms - headphones are provided, there are free

room service outstanding

room service food was kinda bland.

beautiful through and through. excellent facilities with a well stocked gym and pool.

very comfy beds, squeaky clean suite (bedroom and restroom), butler service, 24hr room service, valet service,

on-site gym and laundry facilities were great, as was the breakfast buffet

we had a king studio for my wife and i plus our 3 kids

kitchen was clean and great to have over a 3 day weekend

was extra clean, rooms are huge with fully equipped kitchen

on-site gym and laundry facilities were great, as was the breakfast buffet

laundry available 24/7 with coins

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

includes laundry and gym which was really nice

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

guest laundry services available

rooms that are pet friendly

the activities for kids, little ducks and elf hunt.

it had a pool

the free wifi was really slow on my connected console to watch movies, yt, etc

we had room service for a late lunch and breakfast in the restaurant in the hotel and both were excellent

that's something my friend and i always get,, but it was already almost full with the mini bar items

restaurant room service trays let in hall way to long

too many kids being over served and causing chaos

room service was amazing. bed was very comfortable.

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

pool & hot tub were closed my entire stay. no guest laundry facilities.

there was no laundry service or washing machine available

there was a sweet 16 party on the 6th floor and there were groups of unsupervised kids running through the

location parking and breakfast

good breakfast kind staffs

the fitness room was nice

phenomenal breakfast

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

worst breakfast!! slow wifi no parking

great fitness area

hotel was not willing to do anything about it as their laundry is handled off site

there was dirty laundry left from the previous renters

no self laundry machines

website says pet friendly and they were but, $50 was very steep for my dog to be there

locationroom qualitylobby bar areavalue of price given the quality of the experience

our room was next to the gym. very loud. the manager compensated us for it

room service is prompt

i enjoyed my cookie on the way up to my room and room service was also delicious

the staff in the hotel, bar and restaurant were very friendly and helpful

bar in restaurant was great

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

my room was huge, super comfortable large bed, fabulous bathroom, flat-screen tv, wifi working very well

breakfast is fantastic with lots of options

the room service button didn't work, and then they just didn't bring my order up and i was late for

maybe because i had kids

room was above the bar so it was quite loud

perspective: this is rather petty

rooms are beautiful! high ceilings, plenty of amenities, fantastic gym! location is fantastic!

for long stays i need a laundry, so i used the laundry here several times

also, access to laundry was a nice perk

it was great to have a full size kitchen in the room and laundry in the basement

kitchen, laundry, location, restaurant

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

the smell of the bedding was too strong. they must use a very strong product for laundry.

stripped and made my own bed, had to bring my dirty laundry/garbage

large bag of trash sat on one side of room door and a large pile of laundry on other

loud construction outside. no laundry or room service.

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

wasn t much for the kids to do on the property.

really nice hotel with a great gym.

breakfast was amazing

the kitchenette in the units are wonderful to have in a room

the restaurant and bar were perfect - our one dinner there superb, as was the service

a very nice location with great views, we found the hotel charming and very romantic in the king spa

clean, kitchenette adorable.

size and kitchen in my room were phenomenal

the bed was comfortable. i liked the 24 hour available snacks. the gym was nice.

we chose this location because it had an indoor pool that our kids could play in

pet friendly and the staff were very accommodating.

the shower drain should be on the opposite side, the tile would pool.

the gym was fine

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

the shuttle!!! to be more specific, the 'shuttle lady

the gym was very basic, there were stains on the ceiling in our room and on one of the pillows

free complimentary breakfast and gym for exercises

laundry facilities not on our floor

convenient location, lovely lobby, great bar/restaurant, starbucks. pet friendly, too.

we used to stay here when our kids went to school here

near marquette; lots of noisy college kids staying at hotel.

there is room service and even a starbucks coffee house right off the lobby

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

the hotel has a nice laundry room

location was great as was breakfast

the bar area was nice and staff was very helpful.

laundry facility is convenient

the kitchen in the king suite was fantastic.

kitchenette was very useful even though i did no cooking if only to allow me to enjoy a glass of

jackson bar and restaurant has great food

rooms, super comfortable beds, very good breakfast (not complimentary though) and a small gym too

the room next to ours had a family (a few children and some adults) and we could clearly hear the kids tv show

great place to party just dont bring your kids

the staff had kids at the front desk

was nice, but the guy at the front desk was trying to charge me and other people extra money for early check in

stay at schuster mansion was my first bed and breakfast experience

very good hosts. the house is amazing and so was breakfast!

breakfast was excellent and room was great!

free convenient parking site

breakfast was amazing - compliments to rick!!!

no laundry soap or dryer sheets.

the laundry is also ok

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

i booked this hotel because it said guest laundry

well maintained, pet friendly, location, laundry, friendly and helpful staff.

pool deck needed cleaning.

breakfast is fine.can able fill my tummy. hope next time of our visit has a microwave in a room.

breakfast is exceptional

the bar food was good

and mold in washing machine i was about to wash my clothes and there is a horrible oder in the laundry room and

laundry only on main floor.

staff friendly attitude clean good breakfastpool etc

even the kids had a hard time getting in

very clean. comfortable bed. plenty of well lit parking.

cleanliness is slipping vs prior visits, bathroom not properly cleaned multiple days in a row, no laundry bags

cleaning seems to be slipping, wet washcloths left in bathroom, no laundry bags

liked the pool area.the room and beds.the bar was nice to.also the cookies.

stay was nice and quiet, the bed felt like a cloud and the coast pizza we ordered through room service was

free wifi would be helpful.

was clean, and conveniently located on first floor near laundry area

loved the laminate floors (more sanitary than carpet) nice guest laundry was available which was very convenient

also, there was a great gym next door which has steam bath and sauna if you are interested using it with their

we liked how clean the room was and that it was pet friendly.

breakfast buffet is good

the laundry appliances could be updated/upgraded!

the laundry area was quite dirty, but i think it was the guest before me that left the mess.

beer is conveniently sold down stairs, laundry, weight room and hot tub are also on the first floor

outside patio, on-site laundry, close to everything, comfy bed, decent breakfast for a smaller place, price was

laundry was way too much $3.00 for wash and $3.00 to dry is too much

early check in

location was great, friendly staff pool was nice plenty of towels

the bedbugs bite my kids my husband and me..and other family in different rooms!!

breakfast bar showed a menu of both warm and cold foods

we ordered room service several times

i also appreciated that instead of having the room serviced by default it was opt-in so i didn't have to remember

laundry was also convenient

staff did not take out an empty pizza box that was on the kitchen counter

the pool area was clean, if we had more time we would ve definitely used the basketball court and

beds were comfortable, bathroom clean/fine, kids were happy

breakfast meats were over cooked (bacon, canadian bacon) and dry

also, the facility wasn't accommodating with the laundry facility

there is an atm next to the laundry facilities but no change machine

big tvs with a good channel selection, mini fridges and microwaves, vending machines and laundry facilities

really liked the location, comfortable beds, breakfast, pool, laundry room and price was

breakfast was good. pool was small but warm and fun for kids.

being able to swim at a hotel is always a big deal for kids, so we canceled the last three nights we had reserved

the pool was a little small

was there almost 2 weeks and only get room service the day i left

easy parking, clean bedrooms, comfortable bed

pool is really small, no hot tub staff was rude when i asked about directions out of racine towards

one of the laundry ladies was really rude

updated ,pool

cut off time for little kids in the pool area ending at 9 or 930 so adults can enjoy the pool and spa area's

tv was inoperative. great difficulty getting wifi capability.

clean rooms, great staff, excellent breakfast

it has a kitchen with a flat top sink and fridge if you planned to stay extended periods

parking and accessibility.friendly staff.

full kitchen, but no kitchen essentials provided. they did sell kitchen supplies, though.

comfortable beds very friendly and caring staff. always greeted by them. nice kitchenette.

pet friendly

little getaway breakfast is grate loved it everything in the rooms work grate pool area relaxing laundry on

was no supplies for the guest no toothpaste no laundry soap vending machines were empty water smells funny from

very pet friendly there were a few options for dogs to do their business upon

indoor pool and hot tub

they have handicap accessibility rooms, they have a pool, they have a small breakfast in the morning which is

going to a brewer game i would have liked a cocktail at the hotel but the bar closed at 10:00 pm

breakfast was limited, but that is to be expected with the current covid-19 situation

love that parking was included i usually stay downtown and have to pay extra for parking i will definitely

breakfast was was a breakfast sandwich, cereal, yogurt, bagels etc, all staff greeted us with a

breakfast was convenient and delicious

no plastic bag to put dirty laundry in

was empty & couldn't even get someone to help with a to-go order as i was ill on business, no room service

we enjoyed having a nightcap in the bar when we got back in the evening

continental breakfast -not enough choice of food items

& sunday night was kitchen unavailable 4 room service