cleanliness is slipping vs prior visits, bathroom not properly cleaned multiple days in a row, no laundry bags

cleaning seems to be slipping, wet washcloths left in bathroom, no laundry bags

bathroom door wouldn t shut! pool had too much chlorine chemicals were out of balance.

also you had to sign up and pay for wifi which i feel like that should have been free or included in price of

free wifi would be helpful.

laundry was way too much $3.00 for wash and $3.00 to dry is too much

beer is conveniently sold down stairs, laundry, weight room and hot tub are also on the first floor

the laundry appliances could be updated/upgraded!

the laundry area was quite dirty, but i think it was the guest before me that left the mess.

outside patio, on-site laundry, close to everything, comfy bed, decent breakfast for a smaller place, price was

early check in

was clean, and conveniently located on first floor near laundry area

loved the laminate floors (more sanitary than carpet) nice guest laundry was available which was very convenient

i was wondered after seeing those bar code scanners

there was a lot of parking near the entrance

parking was easy

pool and gym room is clean

breakfast bar showed a menu of both warm and cold foods

clean, close to everything, nice pool & hot tub, but it would be nice if they left the pool & hot tub open later

the kids really enjoyed the pool

really liked the room service for breakfast

had to wait for someone to come to the front desk. breakfast area was out of white milk.

breastfast attendees was the sweetest and gave my kids colorbooks

when i mentioned that we wanted our room serviced after 3 days the front desk snapped back to me that they were

stayed 3 nights and room service never cleaned my room after i say yes to cleaning the room everyday

the fitness center is very basic and doesn't include that much.

there is an atm next to the laundry facilities but no change machine

really liked the location, comfortable beds, breakfast, pool, laundry room and price was

big tvs with a good channel selection, mini fridges and microwaves, vending machines and laundry facilities

also, the facility wasn't accommodating with the laundry facility

loved it all - even the free breakfast (which i thought would be crappy and it wasn't - included lots of choices

one of the laundry ladies was really rude

good breakfast and super nice room with big bed and whirlpool.

were a little too firm, floor was sticky in kitchen area of room, breakfast didn t start till 7 which was too

as did the side exit, right when you walked out to the parking lot

breakfast was very good. pool and spa much enjoyed.

love the little kitchenette in the room

it has a kitchen with a flat top sink and fridge if you planned to stay extended periods

especially liked the full kitchen, full refrigerator w/ice maker, very clean, and comfortable

most ppl don t travel with these items so it defeated the purpose of the kitchenette

full kitchen

little getaway breakfast is grate loved it everything in the rooms work grate pool area relaxing laundry on

was no supplies for the guest no toothpaste no laundry soap vending machines were empty water smells funny from

from the cleanliness of the room to the breakfast and also the pool, everything was up to par and my needs were

pool and hot tub. bed was very comfortable.

was not informed of the $15 a night pet fee until i checked in.

and no laundry would be nice if they more then one machine other have their laundry room working why can't

your laundry room needs a facelift

the laundry was coin operated, but the front desk had quarters.

service was lack there of and laundry facilities weren t in the best of shape

i used the laundry facilities and they, too, were clean

it's very clean and i was able to do my laundry

laundry was onsite and cheap plus they provided detergent

laundry facilities on site were well maintained, as were the grounds

the wifi was horrible

wifi worked fine, but i couldn't turn on the tv

the gym was great as well

there was not a designated parking lot for the hotel but there was ample parking around so that didn't even

there s also a restaurant and bar on-site

we loved the bar and the cafe as well

parking

the hallway, stairs, laundry, and exercise room not cleaned the whole time

everything except the breakfast. family friendly free laundry the suits are great for families

the pool was very clean and the hot tub felt amazing

honestly the pool area should be always checked on for cleaning and organizing order

get a chance to use the hot tub because there were to many children in the pool area which was a little smaller

the breakfast was very weak.

pool broke entire stay

also great complimentary breakfast

little village with a park and restaurants in walking distance and a meijer also right across the parking lot

loved the kitchen

great property on the outskirts of milwaukee good facilities and the kids found the gym the best on the trip so

the suite was exceptional. weren't expecting a large sectional and a kitchen.

breakfast was to short and items were limited

the staff at this hotel were completely pleasant and amiable, save one lady in the kitchen, who legitimately

only thing that we would love is for the pool hours to be longer as we were busy all day and by the time our

was next to the laundry room and it was to noice couldn't sleep well, lock the door when work late at

for help with wifi, no one was there then i saw the front desk lady folding the towels in the laundry room

wifi was slow, tv guide dad to understand

the free continental breakfast!!!

liked the location & the pet policy

large room, bbq grill and free laundry.

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

the laundry room floor was filthy

location, pet friendly, parking for our boat, friendliness of staff.

they had great amenities such as laundry room, pool and gym

it has a pool and a laundry room for guests

second, the laundry facilities, while on location, did not vent the dryer properly so it took too long to dry

parking lot

wifi password changed while we were there and had to go to desk twice to retrieve it

breakfast ever in a hotel

friendly staff, nice pool and hot tub. good location to the airport & restaurants

which i was thankful for since we had a long day of travel with kids ahead

i did not eat breakfast.

the pool and whirlpool were great! the breakfast was hot and delicious

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

the staff ,cleanliness if the room, the breakfast and comfort was great.

comfortable, clean rooms and friendly staff; good breakfast; pool & hot tub

they are going to need more parking.

parking was easy

it s nice having laundry on premise

another bonus is that the laundry is free

the elevator was in full working condition and the laundry being free was a well needed plus being that i have

kitchenette & free laundry. closer to many places.

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

and laundry was 24/7

we were across from the laundry room and it was a bit loud

pool area including a kids' frog slide

my husband enjoyed having a gym right in the hotel and a hot tub

breakfast didn't start until 7am and unfortunately i had to leave for my event at 7am

no laundry facilities or s microwave

we were amazed the pool stayed open until midnight and for that reason will be back often

also, parking was a big problem

staff, location , fitness center pool

mice big pool but smaller rooms. nice for a weather cancellation rooms!

whatever laundry soap they use was really strong smelling

several other guests complained to me about the lack of snow removal blocking walk to rooms from parking lot

parking

there were cops at a room across the parking lot

better pillows and work on better wifi

i did use the laundry facilities and they were in some need of maintenance

d be charged for each towel and my deposit was held and i spent 5 hours at the facility while the laundry was

attention to little details in the rooms kitchen.

lots of kids running around lobby reception area

the wifi did not work

housekeepers laundry people and the people at the front desk.

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

laundry room without machine that gives quarters and the front desk will not give change, as it is

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping

not having a microwave or fridge in room, laundry room

fitness center is well equipped

i didn t want to pay for the kids who don t eat much

it was clean, had a restaurant, wifi and breakfast. staff was pleasant and helpful.

clean, great staff, the pool and weight room were very nice and clean, the rooms are very soundproof and and

they did deep clean a room for us on the 2nd night to ensure wife's pet allergies did not act up, as is now a

was great, very friendly, place was so clean, so nice, free laundry, had everything and more that was needed

i never do laundry but my newborn had a couple accidents, so the complimentary washer and dryer was a huge

the free laundry came in handy as well

the laundry room was really free

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

i asked where the laundry facilities were and he told me the second floor

i didn't like that we heard ppl doing laundry all day & night

we used the laundry room, very convenient to have

everything we needed, location, pool for the kids, breakfast/coffee, fridge and coffee in

the noise in the parking lot was extremely loud - a gathering of people were enjoying themselves a little too

the professionalism of the staff, comfort of the room and airport shuttle service added to the experience

breakfast was enjoyable and our rooms were comfortable

great breakfast, friendly staff, decent wifi, and modern styled room loved the color scheme!

clean and updated place, free shuttle to airport and pickup is great!

no laundry room.

the laundry in the pool area was overflowing with dirty towels and there weren't clean ones available

as i was trying to request a new tissue box but end up doing myself explored as found a employer laundry room

were shuttled to the airport on time for our flight

parking lot was more than adequate for the number of

the parking lot was full of loud parties,dogs walking around with no leashes,alot of non desirable

com as a pet's friendly, but later they send you an email with details that they are friendly only to a dog,

is no breakfast, lot of garbage in the containers in front of your room, and parking lot wasn't that great

after finding an employee in the parking lot we were able to get into our room

one level and rooms opened directly into the parking lot

dryer wasn?t working in laundry but it really wasn?t a necessary need

the staff was very nice, the beds were comfortable, wifi worked fine.

pool is nice and clean

parking outside the building was being resurfaced at the time of our arrival which limited parking

booking the room was told that this location was pet friendly

parking is limited sharing with another hotel.

kids had fun

quiet staff helpful nice hit breakfast fresh and clean

traveling with 3 young kids, it was a bit scary

i also had the chance to enjoy the pool and hot tub, which were well-maintained and provided a relaxing experience

the housecleaners & laundry woman are wonderful, every day.

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

laundry machine was so convenient with all the dirty clothes i had

parking is close no matter where you park, convenient to gas and food

easily accessible, plenty of parking , very clean and tidy. smelled clean

hotel staff is very professional, friendly and helpful. breakfast is fantastic.

groups of people hanging out grilling in the parking lot (

the breakfast didn't have alot options and neighbors were loud all night

tried double charging me for my pet

parking close to room

booked mostly for the pool and hot tub but they were out of service, so the kids were bummed

i also didn't like that there were kids screaming and yelling in the pool before 8:00 a

didn't get a chance to take advantage of free breakfast

the breakfast was excellent and a large selection

we liked the room, bed, bathroom, pool, jacuzzi and breakfast

and has laundry

the location, the gorgeous design of the premises, the super breakfast were plusses

breakfast was good. the rooms are very clean! the staff was very nice.

great service and awesome breakfast

pool was dirty - didn't want to actually swim in it

the lobby, pool, gym, and laundry facilities are clean and sparkling

love the fact that there was a laundry facilities.

wifi

stayed here solely for the indoor pool for the kids

perfect location, friendly staff, 24hr shuttle

not enough parking.

very nice simple hotel with a great pool and breakfast.

it was close to the airport and had a shuttle.

the pool was fine, and real dinnerware was available in the breakfast area

very nice simple hotel with a great pool and breakfast.

guest laundry coin operated available

we couldn't get extra towels because a manager took home the key to laundry room

free breakfast great customer service

the hot tub/pool was closed

breakfast wasn't available

the room was next to the laundry room and seemed a bit warm

smelled pot each time we walked passed the laundry room

gym machines were out of order

we never got room service or clean towels

the airport shuttle and parking were just what we were looking for

placed in a second room above the laundry so it was hard to sleep

room locationguest laundry

breakfast was decent, maybe add more selections and hot food. cleanliness was excellent!

how clean and comfortable it was! also along with good wifi!

free shuttle, very friendly staff

the room was excellent, very clean, plenty of parking space, staff and service was great.

breakfast is good

nice, clean room, good breakfast sekection, frieny staff.

need to better mark the entrance to the parking lot since the hotel shares the driveway with other businesses

pool,hot tub, location,breakfast, quiet, clean,

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

too noisy- laundry ran all night

location was very important and the shuttle was on time and also an important factor

kids running around and jumping could be challenging if you wanted to rest.

pool area, hallways, rooms and fitness center were all excellent

staff at the bar were not very friendly and very inattentive.

how small the pool was

shuttle driver gentleman was very nice.

pool was very disappointing

states free shuttle to the air port which is true but there is a $35

were comfyand the pool was enjoyed by my grandson

wifi was crappy

terrible wifi

roomy room, clean and comfortable. good breakfast.

breakfast was very good with a wide selection

is was clean. staff was great. breakfast was good.

great breakfast, great location. very clean, very friendly staff.

the breakfast buffet was great

very good breakfast.

kitchen in the room was well stocked with equipment

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

their laundry dispenser was out of order, my remote for my tv was broken

laundry area is clean, useable, $2 per wash or dry

kids were little

walls were on the thin side, we woke up to kids yelling out in the hallway early in the morning

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

friendly service, hotel has onsite laundry room, onsite restaurant

full breakfast them har boil egg.

the bed it was so comfortable and big very clean room liked being on ground floor lot of parking and close to

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

laundry

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

to the couple sleeping in the laundry room

airport shuttle

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

laundry facility did not work

i slipped in the parking lot and almost fell

paying for parking in the city

the parking lot was pretty bad broken glass everywhere lots of trash

breakfast amazing

pool is really small

very nice and clean except pool was dirty

location and pet friendly

great breakfasts, easy parking, and friendly staff

there were no laundry facilities.

called the dining room as directed on the menu for room service at 9:00p

parking onsite and easy

the hotel was very clean and room service was quick

pool was cold the first day we stayed and so that put a damper on going back in the pool

ease of check-in (could pay ahead of time and use the keypads for entry), as well as the on-site laundry and

no breakfast no tea in our room no robe no laundry soap could use a comphy reading chair or 2

the self-service laundry and huge refrigerator are very helpful

was often laundry stacked up all over kitchen in the afternoon so i didn t feel welcome or like i had

we wanted something quiet with our 2 small kids and it was perfect

food was fabulous and rooftop bar excellent!

room service trays could be picked up more promptly

bar staff was kind of rude

boyfriend and i stayed in the king suite and loved the spa tub

rivali was great, provided room service as well

the staff in the bar were really great as was the restaurant and the food was amazing

they had an amazing gym!!! great bar too.

no pet fee.

they had an amazing gym!!! great bar too.

the bar and bartender were equally amazing

over charging for laundry it s says pay $3 but you have to pay $8

gym!

the breakfast was a plus, considering we had 5 people in our group.

proximity to where we needed to be. decent basic continental breakfast.

my phone was hacked via the wifi

great location. good breakfast. free laundry facility. very helpful staff

the kitchen staff was attentive, and the breakfast was delicious

i loved the space of the room with a very high ceiling with a very nice kitchen

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was

well equipped kitchen with cleaning supplies

you can tell they have great smoke cleaners, the amount of smoke encountered in the casino is still noticeable

poor ventilation in casino

the access to doing laundry was a nice extra!

the walls are thin. laundry is to expensive they had no breakfast..

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

wifi was strong room was comfy. was able to purchase food onsite and heat it up in the room.

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

staff, such as the valet, breakfast, cleaning crew and bar were exceptional

we had ordered room service and it took a long time so he comped the meail for us

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

the hotel bar has bartenders that don't know how to mix drinks. ugh.

wish the bar stayed open past midnight on a saturday night

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

bar closed 15 minutes early sat night, rudely sending customers away

the fitness room was very small

the king suite i booked was spacious for a family with kids and clean

my kids loving swimming at the pool on the top floor of the hotel- very unique experience

i booked this hotel stay on bringfido as we were traveling with our pet

am being picky here but i thought the pool was over chlorinated and i was disappointed there was neither a steam

we had kids and took them to the pool on the 23rd floor

on-site gym and laundry facilities were great, as was the breakfast buffet

was extra clean, rooms are huge with fully equipped kitchen

height of the ceiling made the room feel extremely spacious. full kitchen was and added bonus.

breakfast was the best i have had except when i was in europe

the kitchen area in my room.

guest laundry services available

the ceiling lights over the wet bar stopped working the first night

gym did not refill the wipes to wipe the machines down after usage even after i told them wed-sun

kids enjoyed the pool and the spacious room

blackout curtains, terrible wifi, bedding did nothing but absorb heat from you making you terribly hot, garbage

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

includes laundry and gym which was really nice

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

laundry available 24/7 with coins

the little cab is gone and the pool was closed.

there was a brown smudge on the wall by the toilet, the fireplace was not worth the extra $30, as it was broken

i recognize this is a pet friendly hotel, but that should not exempt them from city ordinances that say animals

spa suite is weird

the room service breakfast was delicious and arrived quickly

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

cleaning service came into our room while we had the dnd sign out and scared my kids and woke my little up from

the pool water looked like it needed to be fresh

great fitness area

delightful room. great view. delicious breakfast. excellent service.

fitness center needs a bike or 2 .

loud street noise, no information given at checkin for wifi, amenities, or breakfast.

the wifi was fast and reliable enough to get some work done and join some zoom meetins

hotel was not willing to do anything about it as their laundry is handled off site

there was dirty laundry left from the previous renters

no self laundry machines

this is an extremely pet friendly place, with a

gym facilities are poor

travel team kids at the bar!

comfy bed, easy walking distance to bucks vs warriors bball game with kids.

the bar had local brews and the bar tenders were fantastic

bar in restaurant was great

the small gym was very clean and well stocked esp with 3 foam rollers

asked for change for laundry, just said no, didn t even check for us

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

location downtown, modern rooms and easy to find, tasty breakfast buffet, solid wifi, friendly staff, microwave

kids wished there was a pool and i thought how the room was set up with the bathroom was a little

when i ordered room service, the food was cold by the time it got to me.

two separate orders from room service were not satisfactory.. terribly over salted and inedible.

rooms are beautiful! high ceilings, plenty of amenities, fantastic gym! location is fantastic!

maybe because i had kids

we loved the lobby and its bar and art gallery spaces. the room was comfortable and fun.

large bag of trash sat on one side of room door and a large pile of laundry on other

loud construction outside. no laundry or room service.

the smell of the bedding was too strong. they must use a very strong product for laundry.

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

there was no bag in the room for my dirty laundry

kitchen, laundry, location, restaurant

also, access to laundry was a nice perk

it was great to have a full size kitchen in the room and laundry in the basement

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

for long stays i need a laundry, so i used the laundry here several times

clean, kitchenette adorable.

were unable to use the fireplace although it was august it was chilly in the evening

also, i had to leave my room and go to the fitness room to get any work done while they fixed the plug in and

we each (two of us) had wonderful 90 minute massages at the spa which looks spiffy and welcoming and is attended

the kitchen in the room is pretty outdated, the ac is extremely loud.

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

kids running an playing in hall like 7am but besides that it was good

to get in and out, great desk clerk, very nice to have a shuttle available to the brewers-cubs game and back

i like the bar and cafe at the company hotel across the street

laundry facilities not on our floor

we used to stay here when our kids went to school here

it was helpful to have a free shuttle to downtown

restaurant no longer open, that's a bummer. food is available in the bar and cafe though.

free shuttle

nice amenities, loved the breakfast and the bar options on site, pool, games, the courtyard, accommodating staff

super pet friendly

place is pet friendly

no room service. their listing said room service, but there is none

we chose this location because it had an indoor pool that our kids could play in

the staff had kids at the front desk

great place to party just dont bring your kids

was nice, but the guy at the front desk was trying to charge me and other people extra money for early check in

the room next to ours had a family (a few children and some adults) and we could clearly hear the kids tv show

the hotel has a nice laundry room

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

lovely gym/laundry room and breakfast

the kids were excited with the tv station's for kid's

nothing for kids to do