understanding and accommodating notes from cleaning lady to welcome laundry room

the pool can be more clean without hairs and little bad things on the water.

breakfast was hot & tasty with good coffee

the front desk girl be more attentive to a guest who was in his third day in the hotel without wifi service in

no free wifi

could have had a small table and chairs or barstools in small kitchen area

the place was clean. good wifi staff extra nice

they offer no breakfast. location was great. the pool is a great amenity for children.

no room service, had to ask for supplies

mold on the shower curtain the room wouldn't cool off the tv would lose connection and the pool at first had a

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other

had breakfast vouchers

charged pet fee for my service animal haven't received a refund yet

large parking lot with no fee

it s quite new hotel. beautiful rooms, comfy bed. really loved gym!

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

we needed to do laundry before we left on a cruise and it took us more time than expected

breakfast buffet was good

cleanliness, comfort, fridge and microwave, breakfast

breakfast was nice, pool was great, staff very friendly.

all the amenities. gym, laundry, meeting room, on site car rental.

very good staff from front desk to housekeeping. nice workout room and laundry facilities

laundry room needs upgrade, doors closing too noisy like most hotels

excellent staff. quiet, nice gym and laundry facility. nice breakfast

excellent facilities, gym, laundry, parking

laundry took my $ and not refunded,i was denied my second booked night and told to leave the

it turns out, the laundry room, where the forgotten items wind up, was literally 20 seconds away from the office

employees doing laundry were loud and would smoke in the breezeway next to our room

to main road near stores near downtown eustis and not far from drive through off street parking laundry

i was hoping an airplane wouldn t land out in the parking lot

better with continental breakfast, it sucks!

parking lot is way too small

need bigger parking lot.

the price for a pet is way to high.. 25$ and we have a small dog

more parking needed and variety of breakfast

pool

there was an outdoor pool and hot tub

that a suite was available and free internet and parking.

elevator broke pool and spa broke

booked the hotel specifically because it has a hot tub but there were a bunch of kids and someone hit the

a long day of traveling and the front desk agent put me in a room right next the ice machine and laundry room

the fitness room was clean and well maintained, and there was a coin operated laundry (i had to ask directions

the staff stuck us allll the way at the end of the hallway near the laundry and utility closet

could use more than one washer & dryer in the guest laundry

laundry area only has one washer and one dryer and they broke while we were staying there

we ended up having to do a load of laundry and found out that laundry services were free, and that was mindblowing

therefore, you'll find critical items such as a small gym and a coin-operated laundry room on-site

and laundry was free

staff possible to open window for fresh air very comfy sofa lot's of daylight in the room free laundry

great place, free laundry, and yessenia at the front desk is awesome, goes above and beyond

laundry room update is a must

laundry room clean

the rooms and bathrooms were updated. there is also onsite laundry.

stench of dirty laundry is embedded in the room

location was perfect, the hot breakfast was good, the laundry room was very useful

wish there was a laundry

the check-in staff girl did not offer anything for him while i filled out the pet form

not overly crowded with kids, since it

it has a pool and gym

the pool and hottub.

no gym access currently, not laundry facilities although indicated on web site

i had to buy candles for my room and upon returning home had to do all of my laundry from my clothes hanging

the laundry.

no free breakfast and no laundry bag

beautiful gardens, nice pool, wonderful decor. the gentleman at check in went above and beyond.

the laundry room definitely needs updating

the fact that there was a laundry room on property that was great

small, laundry washer & dryer not included, vending machine poor selection, breakfast need coffee machine

the laundry room was cleaner then the hotel.

charged more for pet than promised

pool, grill, laundry facility, staff and room size

laundry room, only 2 washer /dryers located on 2nd floor

i also love how it's a full kitchen in the room with stove, microwave, refrigerator, coffee machine, and dish

the breakfast area was large and the food exceeded my expectations

free breakfast was really good!

studio kitchenette, free breakfast, eve charging station on site

location quiet extremely helpful and kind staff ease of parking complimentary breakfasts

pleasantly surprised with size of room and amenities. breakfast was very nice.

hotel room with two separate bedrooms in one suite with a full kitchen

the spacious rooms and delicious breakfast

laundry services didn t work

only negative at all is they ran out of washing detergent for laundry, i waited until late so my fault for

tv area outside and bar location room was great, comfortable

room, pool, gym, and restaurant all looked brand new

clean, nice pool area, friendly staff. my burger at the bar was delicious

i didn t like that the room smelt like dirty laundry it was very stuffy.

has laundry facility was easy to use and helpful

was disappointed that this location has not resumed their hot breakfast

breakfast was bad

very clean and modern and close to family wedding venue. pet friendly

also the guest laundry room needs to have the dryers working properly

in a great location,the pool,the breakfast bar,the hospitality,very professional,cleanliness.

unheated pool and too cold to swim

breakfast was cold

as in being pet friendly

didn't like the fact that not even 15 minutes of us checking in, we were visiting the onsite laundry room and

outside their door to smoke and sit, with kids toys scattered around doorways and hanging their laundry on walls

plenty of room for boat and trailer parking, good location and was not worried about anything disappearing out

parking was not close to interior rooms

breakfast was ok. pool was ok. no hair dryers in the room

great value, no frills, laundry, nice staff, complimentary breakfast

the laundry room also was plus because we didn t have to take back a suitcase full of dirty clothes

we did not use it, the facility had a gym, pool and laundry room

convenience of onsite laundry and gym

they had laundry machines on 1st floor

room and bathroom, lake view, quite air conditioning, quite room, clean laundry facilities and friendly

construction in the from of the building which created a lot of clutter and less parking spaces.

the property was centrally located in the sanford area. it has great amenities and free parking.

left before breakfast was served and they prepared a brown bag breakfast to go for us

had separate little desk/kitchen area which was nice so we weren't on top of each other

we had intended to be able to sleep in a bit later in the morning, use the laundry/bathroom services, then

the pool towels were difficult to find, no signage showing where the clean ones are and where the dirty

wifi only worked on my phone and not my laptop

the pool area was nice and neat and very enjoyable to swim

the pool was a perfect spot to cool

laundry easy to use and heated pool open till late

neighbors upstairs when kids running and neighbors next door smoked too much outside the door

breakfast is a cold to go breakfast, few options

room was configured like a chalet, with a separate bedroom/bath, living room (with sofa bed) and kitchen including

we used the pool which was a nice size and well-kept

be sure to let others know that you have laundry facilities & you may purchase soap at the desk

also the complimentary breakfast and laundry

only one washer that worked in the laundry room

laundry room had 2 washers and 2 dryers very helpful for me as we are traveling the whole month

the breakfast i understand do to covid there weren't many options

facilities with self service laundry, basic grab n go breakfast, clean rooms with kitchen, utensils available

you need to sell laundry soap!

the laundry area is amazing and the grab and go breakfast is easy to access

kitchens w/ full size fridge, laundry room, and no sketchiness around the outside

carpet was disgusting, smell of old food and wet laundry, walls dirty, honestly needs to be torn down and

laundry was usable ($), breakfast okay, people polite, cookies in the afternoon

hotel had guest laundry and pool wonderful breakfast and were great about us checking in late at

big screen guest coin laundry

only complaint wifi is unusable. had to use my hotspot for my sons tablet.

the pool was nice and the hotel was very clean

wi-fi, t.v., aircoditioner,laundry

the noise from neighbors on the balcony and the use of the laundry is much too easily heard

it has a mini laundry room, which was

charged me $10 extra to park because of my trailer

the room was comfortable and located perfectly facing the pool

n this hotel did 360 turn which loved it, there rooms, parking space, their lobby area, breakfast

everything about the room and my non smoking room smelt like cigarettes.

ice maker, parking available in front of my room bathroom was clean, towels

n this hotel did 360 turn which loved it, there rooms, parking space, their lobby area, breakfast

the room was nasty, hair everywhere cigarette ashes in a non smoking room toilet and floor dirty

dishwasher, microwave, stove, sleeper sofa, smart tv, a nice desk, an awesome closet, self laundry is cheap,

the laundry room washer/ dryer were also good and clean the clothes well

i was impressed that they were able to figure out a way to be able to still serve the morning breakfast

the pool was great the staff was excellent. location was perfect.

have little kitchenette inside the room

laundry facility had no detergent (at the time), but i suppose that's easily solved by bringing

breakfast options.

the tv connection was glitchy sometimes. the pool is pretty small.

parking.

cleanliness, friendly of staff, location and indoor pool/jacuzzi

lost money in the laundry center told to call the third party company

beds were not comfortable, the laundry room was a mess, and the rates were a tad high on the weekends

the guest laundry facility had no lighting the night i was there

the fact that i had black mold in my bathroom on the ceiling and needs to, be addressed the laundry facilities

building materials water damaged so things didn't close properly, the carpet was moldy, and the laundry room

there was laundry but it was paid

great location. loved the pool and gym. kids loved the lobby

to shops and restaurants, the indoor pool was convenient since it was raining when we went, best part was the

spacious room with kitchen, comfortable bed and lounge, free hot breakfast/internet/parking and friendly

there is an excellent restaurant (omaha steak house) in the hotel and a friendly bar if you want a late evening

the convenience was great...it was clean in the hallways, office area and laundry room...

laundry room a+

kitchen, security, quick check in, laundry room, breakfast (grab n go)

price was great, room was very clean, the kitchenette area was nice.

pet friendly, bottom floor rooms. mega awesome when hotels accommodate pets.

lithe rooms should have a refrigerator and microwave and better laundry service for the price.

no swimming pool and laundry rooms were out of order

ordered room service twice

breakfast was phenomenal and the hotel was conveniently located next to where i needed to be

the breakfast was good overall great experience

laundry lady ms keia was every nice and helpful

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

cleanness, leaking the ceiling in laundry room water is over the floor.

kitchen

the design and decor of the building, especially the outside pool area

there could be umbrellas by the chairs near the pool.

the pool was not that clean ud83dude15 it needed to be vacuumed and skimmed.

the pool didn't have a hot tube.

they have a pool and gym which is always a plus

staff. rooms. laundry room. cleanliness.

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving

pool is open back up the breakfast bar has started back that is what i've been waiting for the

no real breakfast unless you want muffins and coffee.

big tv, laundry basket, large fridge, large microwave

the laundry room the key card access to the building

the laundry room on site was nice

there is a laundry service on the ground floor that charges 2

washers & dryers in laundry room worked half of the time

no amenities in the hotel available such as room service or laundry

food at bar is very good

wifi didn t work in room, had to use the lobby connection

no breakfast or restaurant or gym due to the renovations

friendly staff, nice room, pool, location

no laundry service

pool water cold laundry only one (not enough)too many people

and then traveled to orlando for meetings in winter park, really appreciated having a kitchen and laundry

wifi was great for work

sign at the pool.

into a room with the bed not made and dirty laundry piled up on the dresser, booked for 5 people and only had

free parking, laundry facilities.

close to restaurants, great breakfast, helpful staff

pool is always clean

close to everything, kids loved there was a pool, breakfast is hot and cold choices, with juices

only thing i could say is that the laundry room needs to be a little bit more kept up but that's very minor a+

i like the businesses that are in the area for food, laundry, convenience stores, etc.

kitchen don't have any amenities and utensils.

folks smoking dope in parking lot during the day

wifi lags and the place didn't even clean well at all to prevent corona viruses

was one of them 2 housekeepers on shift saterday morning, went out of his way too escort me to laundry to ensure

laundry area and nice pool when it s open

there is a walmart, dollar tree, laundry matt, amscot, and plenty of food within walking distance

we took them to the laundry mat to wash ourselves

i like that they had a laundry room and ice machine

there was access to a fitness room, laundry room and conference room, as well as a business center with computers

laundry service

laundry room had new washers but the dryers were old/one door was off

the dryers in the laundry needed fixings

staff were nice and helpful. the breakfast was pretty good but the kitchen area was clean.

it was comfortable, nice pool, the laundry was simple and easy to get too, the closeness to the airport

laundry detergent no available on site doe laundry

i think they didn t know to use bleach in the laundry

the laundry room wasn t working

needed to do some laundry but washers and dryers looked run down.

entrance to parking lot

breakfast and no bugs

parking roaches

not only that the parking lot was not at all safe

breakfast & friendly staff

have upgraded the pool lounges

nice spa with good selection of services

golf courses are great. building are old. staff is very friendly.

florida charm and well cared for golf courses (2)

beautiful pool and recreational center

want to do some laundry, but there was no detergent available or a machine for change

on-site laundry was out of order so i had to go to a nearby laundromat to do laundry

there is also laundry which can be very convenient, a fitness center and a swimming pool with hot tub and also

location, and parking, and bed was so soft and wonderful, but blower fan was all on no automatic, as the setting

the wifi signal was very weak and intermittent. i was staying on the 3rd floor.

having laundry facilities accessible on our floor was helpful

location and sized gym

location - good breakfast - great gym area - proper clean equipment

very nice and beautiful room, very nice gym, everything is new and clean. comfortable bed too!

i have no complaints. i think it was one if the better breakfast buffets we have had at a hotel.

really like the combined area for bar, food, and lobby

front desk staff was great bar and grill staff were great. very accommodating

didn t realise that they only did room service every other day

the fitness center was terrific: 2 treadmills, elliptical trainers, recumbent bike, complete weights,

nice staff and very helpful on email with sorting out late check out

in the one bedroom suite had everything we needed great breakfast coffee all the time and a laundry facility

vending machines were out of order and there is no laundry detergent for the laundry facilities

great to have water with fruit and fresh fruit and also laundry

breakfast is ok. really the only average thing at the hotel. even the laundry was good.

friendly staff, clean rooms great breakfast and laundry facilities what more can you ask for

laundry room was broken, staff was rude except for the gentleman that worked there

breakfast. laundry.

i believe the towels that were on the floor for laundry was set to be used again and hung back up in the bathroom

very friendly and welcoming staff, room was great and breakfast was so good!!

had very nice room with wifi, great breakfast service, and coffee and cookies in the lobby

no breakfast. cost of laundry facilities

wasn t that great and carpet in hall is dirty, laundry facility to small fir size of

wi-fi, needs more laundry facilities

carpets, laundry to small for size of facility 2/2 and one dryer in not working

working laundry room

due to covid we did not utilize the pool

the bed was very comfortable as well, and the breakfast had good choices, including hot options

breakfast hours were too short for my family to take advantage of.

breakfast was great rooms clean spacious facility clean and even though next to the highway no road

we stay here when we visit our kids/grandkids in orlando/ocoee area and it is best in the neighborhood by far

ice machines worked well, laundry facility for self-washing worked well

the laundry room could be larger.

had to ask for laundry bag and tv listing sheet

parking was literally like being in the hunger games

very clean, breakfast was great & a variety of choices, friendly staff

walls are paper thein, poor wifi

wifi was non existent and had to go to the lobby to get a signal

if there were a lounge or bar in the hotel, we wouldn't feel so stuck in our rooms.

the wine bar is awesome across the street

charm of the older building and furnishings, and the delicious morning croissant complimentary room service

beautiful pool and gym

and the brunch in its main restaurant, hamilton s kitchen, was superb

staff from valet parking, front desk, housekeeping and hamilton's kitchen were all great

idea of a resort fee that includes wifi is silly the mandated valet-stinks it was a beautiful place

a magnificent art collection with weekly art tours, fantastic bar and restaurant for small meals, pool is

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early

had to get our own clean laundry and dump out the trash

early breakfast

room door when we wasn t even doing anything but sitting and talking, they complained about the kids playing

rooms, comfy beds, windows that open forfresh air, great black out curtains, lots of parking, laundry available

there was a couple of guests that were smoking outside

nice staff and well lit and ample parking

the parking light was well lit and felt it was a safe environment

room smelled like smoke badly and was a non smoking room

need more laundry facilities and equipment!

the on-site laundry facilities were great for my work trip

clean, beds comfortable, nice pool, laundry on property for you to use, breakfast was excellent, plenty restaurants

laundry was just kind of expensive, two dollars a load to wash and two dollars a load to dry and

laundry room just had 1 washer and dryer

they had 2 locations for laundry, or more machines

was right next to laundry room for staff and could hear them early in the morning

easy to access a good free breakfast and rooms are very well kept

very clean, pool and

have been nice if breakfast started earlier and since breakfast fare was so limited (more limited than other

hotel, in a better area, that doesn't charge for parking, that has security, restaurants and laundry

my room was immaculate and i had a nice pool/city view

wifi did not work. front office told me yo call 800 number for double tree

used the pool at 11 am

comfortable bed, spacious room, pretty well equipped gym

no laundry room, paying for parking.

were in a room right next to the laundry facilities and we were woken up early to the sound of the washer and

the free shuttle to and from the concert was just the icing on the cake, and kudos to the shuttle drivers

great staff and very nice room service meals.

if we were party people we wouldn t have cared but we were there with our kids just trying to get some sleep

i loved the free laundry

great location with a fantastic pool area. very clean and up kept!

wifi worked well

good common areas and awesome hotel gym.

nice lounge/bar and the pool area is very nice although there were only six sunbeds good car

no one clean my room for tome came til leave not clean laundry no trash thrown out

spacious, clean, comfortable mattress and bedding, great a/c, good packaged breakfast.

breakfast was very good sadly the afternoon social was not available

the pool could be a little warmer.

when i told them, they did not offer me any compensation for the problem, not even a late check out to wait

clean environment friendly staff m lounge / shade bar room layout

the pool closed at sunset. to early. disappointed. kids couldn't enjoy

called for room service early in the morning off of the late night menu and no one ever showed up

informed about the amenities like the pool or gym area

the pool not open

room had a battered refrigerator and stove, upside down laundry basket in corner of the room

it had a stove, fridge, kitchen sink and cupboards

advertised as pet friendly, they require a non-refundable $200 pet fee in addition to their normal pet fee

it clearly states in the hotel policies that it is pet friendly

wifi doesnt work

not really a dislike, but couldn't understand why the laundry facilities were in the gym.

having the laundry close at 10pm was massive inconvenience

there are washing machines available for laundry and the hotel staff were happy to provide change for using

the pool, laundry and gym were all really handy facilities

this is also where their laundry facilities were for the guests

also the girl who works at the bar and does the breakfast was really sweet and made for a nice dining experience

we was supposed to leave monday but decided to stay one more night well we go to the bar to get dinner you

wifi could ve been better

the roof top pool and gym were also nice

gym and heated pool were great, with long opening hours

more signage, ie coffee in lobby from 7 am-10 pm. irons in laundry room.

laundry facilities were not clean and sanitized

laundry room extremely poor, laundry and dryers didn t work

laundry facilities and staff

the staff that was there did their best to try and help. the wifi worked.