outside their door to smoke and sit, with kids toys scattered around doorways and hanging their laundry on walls

didn't like the fact that not even 15 minutes of us checking in, we were visiting the onsite laundry room and

when i got to my non-smoking room, there were cigarette ashes on the floor

with only about 5 cars in their parking lot you would think they had a better room available to offer us

she set us up with a nice king room facing the pool and lake

also the guest laundry room needs to have the dryers working properly

the pool was just what we needed after be outside all day

not pet friendly,and non smoking.

breakfast good, extremely just right across street from hospital i needed to be for daughter in

queue at the microwave at breakfast.

free parking, laundry facilities.

into a room with the bed not made and dirty laundry piled up on the dresser, booked for 5 people and only had

pool water was really warm like bath water.

although pet friendly wasn t an issue, still would hear barking at nearby rooms.

there were kids running in the hallway

to main road near stores near downtown eustis and not far from drive through off street parking laundry

employees doing laundry were loud and would smoke in the breezeway next to our room

laundry took my $ and not refunded,i was denied my second booked night and told to leave the

it turns out, the laundry room, where the forgotten items wind up, was literally 20 seconds away from the office

ended up with a smoking room - i do not smoke

in the one bedroom suite had everything we needed great breakfast coffee all the time and a laundry facility

vending machines were out of order and there is no laundry detergent for the laundry facilities

breakfast is ok. really the only average thing at the hotel. even the laundry was good.

friendly staff, clean rooms great breakfast and laundry facilities what more can you ask for

great to have water with fruit and fresh fruit and also laundry

breakfast. laundry.

laundry room was broken, staff was rude except for the gentleman that worked there

i believe the towels that were on the floor for laundry was set to be used again and hung back up in the bathroom

good location and clean. great breakfast

breakfast free parking

the kids played in the pool.

i was glad they were pet friendly

the pool was crystal clear, they were doing some outdoor painting, and general upgrades to the motel

friendly and helpful staff. room was clean and everything worked. wifi was superb!!!

non-smoking room smelled strongly of weed/smoke

understanding and accommodating notes from cleaning lady to welcome laundry room

was close to the town and the country club where we played golf

what i liked the best was free parking

was a very quiet, clean hotel, friendly staff, enjoyed the free breakfast also

pet policy & accommodations are great

my wife was more than happy to spend time in the spa while i golfed

is wonderful with an omelette and waffle chef available in a grand ballroom overlooking the golf course and

husband really enjoys the golf courses

there is ample parking

great property and golf. friendly staff.

did not want to have to download an app to do the laundry the design of the shower door is wrong

laundry room was completely inop for the 8 days we were there

the kitchen! the comforter. the laundry on site. the internet. and the streaming platform.

great pool, gym small but decent, good breakfast, all nice and new. decent price!

nice gym and pool as well

were two people in the parking lot who seemed a bit sketchy when we first pulled in

the worst attitude and needles in the parking lot

i was pleased to finally find a hotel that still allows smoking in some rooms! love it!

in process of renovation requested a nonsmoking room, but settled for smoking

non smoking room smelled of smoke

on site laundry was an extra we did not expect

didn t like that the laundry room closed at 10pm

the price to do laundry was pricey

ramshackle located in front of hotel & the convenience of having multiple restaurants stores & laundry all within

friendly helpful staff. very clean roomd. quiet. this is our second stay. nice breakfast.

the laundry wasn t working

breakfast area laundry room to noisey to small of a shower.

everything. excellent accommodations, freshly rehabbed. good breakfast.

other guest roamed the halls and parking lot all day and night

charged more for pet than advertised

more signage, ie coffee in lobby from 7 am-10 pm. irons in laundry room.

laundry facilities were not clean and sanitized

laundry room extremely poor, laundry and dryers didn t work

laundry facilities and staff

everything was being replaced, the pool needed lounge chairs

laundry was available and the cleaning staff was very dry

laundry facilities were filthy and i was asked to plunge the toilet when it was stopped up to no

promised things such as exercise room, laundry facilities, nothing was at this location, but the site

we couldn't use the laundry when we wanted too

decent place next to a great restaurant. room was nice. guest laundry worked fine.

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other

the hotel room is nice, good parking, nice lobby and lounge areas.

it s quite new hotel. beautiful rooms, comfy bed. really loved gym!

the pool was a bit too small an not enough seating, pool needed cleaning as well.

i thought breakfast was included but it was $10

laundry bins in the hall with dirty towels

the room was all we needed and the laundry facilities were very clean

for pets, $--- for one night, other hotels in the area only charge $--- which is the same all over the

breakfast was excellent the pool was a plus for the kids location was phenomenal do to the fact

very spacious rooms nice pool good locat

glad laundry facilities were available

rude staff member: veronica hotel had run out of bar soap and laundry soap

the room was very clean, even smelled like fresh laundry

the linens on the beds smelled like stale sweat and dirty laundry

nice workout facility and used their laundry facilities

i appreciated the laundry facilities which were clean and secure so i didn't have to sit while the load ran

wifi speed was horrible

they gym is at another location

they also immediately swapped rooms and were so kind to give me late check out as a band aid for state of rooms

pet charge is a joke

perfect location!! beautiful pool, laundry service, safe and clean

used the laundry

outside seating area by the pool

hot tub and pool area

the waterfront view and to be pet friendly.

com, noisy room next to the laundry, the sound of a fan or machines, lukewarm eggs at breakfast, was told no

laundry on sight, internet access is easy, water pressure and temp in shower are great

the laundry area and ice machine were conveniently located

love the couches in the rooms. love the hot breakfast. love the gym.

sofa smelled like old gym socks and had a hole

they have laundry room and hot tub by the pool

breakfast was great. lots to choose from and fresh.

disappointed that an additional 74 dollar pet fee was charged for a three night stay

i liked that the gym was open. most places have gyms closed.

breakfast was good. friendliness of staff. welcoming to me and my pet.

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes

you had to pay to do laundry

there's two grills and one of then was unable and laundry on the first week two machines was out service and

friendly staff and breakfast was great

charge me $70 or more for my cup size yorkshire terrier and then they said my pet cannot be in any space of the

room was clean and staff was friendly. breakfast was a awesome and a nice surprise.

the breakfast was delicious, organized, and abundant

space bed was very comfortable all of the facilities was very clean staff very friendly and the breakfast was

nice pool and generous breakfast selection.

gone across to the street to panera bread for wifi but they lied to me so i had no wifi and my kids were very

room had a battered refrigerator and stove, upside down laundry basket in corner of the room

they were pet friendly but they don t accept cats, last i checked cats are considered pets

why i don t understand never had this problem was told that they were sold out with an empty parking lot

loved the full kitchen. very clean and new

to be pet friendly, i was denied access because i had a cat, you need to change pet friendly to dog

room was next to the guest laundry, folks there were loud

guest laundry was not available

staff very friendly .have a laundry room breakfast was okay will stay here again

wifi access non existent

service, clean and comfortable room, great free breakfast, parking is easily accessible to the elevator

parking lot is way too small

parking places were a little too close together and very few handicap spote.

the room was perfect just the parking was limited the breakfast was cereal and service was good

parking spaces are tight

leaked water on my pants as i tried to press them, breakfast choices were limited, tap water had strange smell

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

we needed to do laundry before we left on a cruise and it took us more time than expected

freezing swimming pool

free parking as well

no bar or restaurant in the hotel.

excellent staff. quiet, nice gym and laundry facility. nice breakfast

laundry room needs upgrade, doors closing too noisy like most hotels

very good staff from front desk to housekeeping. nice workout room and laundry facilities

laundry did not dispense fabric softener and the ice machine on my floor stopped working

inconvenient for those guests who rely on their being laundry

no pots in the kitchen and the hotel vending machine was out of order

with the price of the hotel i feel it should have a few extras a pool and or a gym.

stove in kitchen did not work

breakfast was great ud83dudc4d

parking was good. room was really good. breakfast was good.

the pool was open longer due to my husband and i could of relaxed after the wedding we attended

50 for a certified ptsd dog after they said it was a pet friendly location

i have three little kids so i couldn't let them come and spray because it is harmful to children

to access amenities such as pool, laundry and rooms

staff was very friendly and my kids loved the breakfast, lol

breakfast each morning was

breakfast each morning

pet friendly

carpets, laundry to small for size of facility 2/2 and one dryer in not working

ice machines don't work and laundry was filthy

working laundry room

no breakfast. cost of laundry facilities

wasn t that great and carpet in hall is dirty, laundry facility to small fir size of

pool closed due to covid-folks might want to know that also

due to covid we did not utilize the pool

breakfast was great, but i didn't know about the wifi..

breakfast hours were too short for my family to take advantage of.

decent breakfast

washers & dryers in laundry room worked half of the time

the laundry room the key card access to the building

there is a laundry service on the ground floor that charges 2

the laundry room on site was nice

big tv, laundry basket, large fridge, large microwave

did not expect the pool to be the size that it was could have been a little bit bigger

non-smoking room smelled heavy of smoke, comforter had cigarette burns in it

n this hotel did 360 turn which loved it, there rooms, parking space, their lobby area, breakfast

location and parking.

non-smoking room positively reeked of smoke;especially in the bathroom.

the laundry room could be larger.

had to ask for laundry bag and tv listing sheet

ice machines worked well, laundry facility for self-washing worked well

parking was literally like being in the hunger games

bed pool

left their laundry in the washer for hours

loved the new pancake maker and the sausage was really good n i like tht theres a variety of breakfast items u

easy to get to and plenty of parking considering i had a trailer.

pet friendly

the room the staff the pool no bugs at all!!!!!

laundry lady ms keia was every nice and helpful

cleanness, leaking the ceiling in laundry room water is over the floor.

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

pet friendly rooms need to be tiled and not carpeted for extra cleanliness

there could be umbrellas by the chairs near the pool.

the gym is open 24 hrs

new, clean, free parking

the staff was amazing and very helpful to me my wife and kids !!

they have a pool and gym which is always a plus

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned

staff. rooms. laundry room. cleanliness.

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving

also, there were only three machines in the gym- a bicycle, treadmill and

little breakfast was nice to have

we couldn't use the laundry because of the dust and dirt around the washers

great laundry & ice & vending machines, some staff friendlier than other, great location

housekeepers told us we could no sent dirty towels to laundry

has no pool is empty, not even in construction, sheets are stained and old, outdated, no smoking area still

friendly staff, close to i-75. the sparse furniture looked new. good pet policy. it was clean.

was one of them 2 housekeepers on shift saterday morning, went out of his way too escort me to laundry to ensure

laundry area machines were broken

laundry,everything

we took them to the laundry mat to wash ourselves

i like that they had a laundry room and ice machine

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early

had to get our own clean laundry and dump out the trash

had the parking space for regular cars for all the rooms and the rooms are a good size

no hot water for showers, cracked ceiling. no fridge or microwave. parking lot was scary....

they had 2 locations for laundry, or more machines

was right next to laundry room for staff and could hear them early in the morning

pool closed kinda early but i can t complain.

the breakfast was good and different everyday ud83dude0b

easy check in, clean room, location, and breakfast before check out was great.

hotel, in a better area, that doesn't charge for parking, that has security, restaurants and laundry

they have late check out, 12 noon

rooms were clean, beds were nice, bar staff were very friendly, and the buffet was excellent

love the gym accommodations

wifi very very slow. had trouble connecting to it and having it stay connected.

were in a room right next to the laundry facilities and we were woken up early to the sound of the washer and

no laundry room, paying for parking.

hotel, nothing more, staff exceptional, pool is small, but it has a nice hot jacuzzi adjacent,gym also small,

hotel employee made our breakfast experience great

the air in the gym was not set to a temperature for exercising

great restaurant service for both breakfast and dinner

excellent parking lot

the golf course, the pool, the staff and the food!

quiet atmosphere. excellent restaurant. and legendary golf course.

just wish we could have stayed longer but our husbands had golf tournament back home to play

helpful and pleasant, the hotel is spotless, guests are usually pretty quiet and respectful, laundry on site,

would be better if the laundry machines and vending machines all accepted debit cards instead of quarters and

also i liked ice machine and laundry for guests, it was so essential

rooms had a small fridge and coffee making facilities and there was a guest laundry available for a small charge

liked the pool, the ample space in the rooms, laundry and the location

the restaurant bar was a clean design but had a cold feel about it, in fact the

comfortable beds and pillows delicious room service

that the pool wasn t done

the pool closed at sunset. to early. disappointed. kids couldn't enjoy

room service was prompt

no one clean my room for tome came til leave not clean laundry no trash thrown out

price, location, and how clean and modern the room look, also huge points for the breakfast

location to and from airport and universal kitchen brought their game with the complimentary breakfast

staff is great. nice downtown location. enjoyed the complimentary breakfast.

we cant use the pool past 11

also i tried to wash and dry my clothes at the on site laundry room

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

also having a usuable laundry room for guests was very helpful

the included breakfast was great and there was a good selection

30pm, just once a day there and back, ubers are cheap at around 8 dollars, its cheaper than parking

i loved the free laundry

nice lounge/bar and the pool area is very nice although there were only six sunbeds good car

staff was amazing. pool was nice and clean. location was awesome!!

arrived with 2 kids at midnight to no power

arrived with 2 kids at midnight to no power

it was a great stay, just wish they had a laundry room

guest laundry

absence of a laundry room.

room smells like mold and dirty laundry the hallways smell like pool water the room is outdated ugly furniture

the wifi worked great for our meetings

room was clean and comfortable, plus good laundry facilities

laundry room located in each

good self service laundry facilities

laundry machines were out of quarters which was a pain but if thats my worst complaint then i think

i didn't like the beds and when i was there the laundry machine were not working

my family enjoyed the breakfast there were options to choose from which is very important as some hotels are

shuttle they advertised dod not go to and from universal studios all day, 0745-12 then again

location, nice breakfast, very clean, deserved a higher number of stars

the pool was not heated. it was freezing cold where tourists were not used to that.

shuttle never came

there was a small fitness room and laundry room

the laundry facility

laundry on site is a big

the laundry room was out of order the entire duration of our stay

room layout is great & front desk staff is personable & accomodating , gym & laundry facilities are secure &

laundry room with card access, not coin

location near usf, walgreen supermarket, laundry & dryer.

rooms, breakfast, location, laundry

we had trouble getting laundry soap

also the laundry room door made a loud noise that scared many walking in the hall

loud ac guest laundry was out of service pool is smaller than what appears in photos guest should get updates

don't have any kind of way to change bills to quarters, but they do have laundry with machines that need quarters

pet friendly

to universal studios, free parking, pet friendly, free & delicious breakfast, free shuttle to universal studios

hotel was very clean, staff friendly, free breakfast which was actually decent, and free parking

the laundry is modern and clean

also there is a laundry room to do your own washing with washing machines and dryers

laundry detergent

the pool, laundry and gym were all really handy facilities

having the laundry close at 10pm was massive inconvenience

pool and the gym

pool and the gym

the pool was clean and relaxing

the roof top pool and gym were also nice

the front desk, bar tender and hospitality staff were great.

hotel has laundry facilities and universal studios ticket kiosk

the location, the size of the room. laundry room very convenient.

laundry facilities very clean, beautiful patio with fire place and bbq super comfy furniture

friendly and we were able to get everything we needed, including toilet paper, trash bags, and laundry detergent

we stayed for 7 nights and had the most wonderful time, the pool area, the laundry room, mini putting green,

laundry room, is good but small

laundry facilities were very good

the staff is awesome and very helpful they have a gym opened 24/7 and laundry too

door got lock, i call front desk and they didn't have maintenance to fix it, i did use the laundry room and the

waffles were great! laundry on site. staff was super nice. room was large.

daughters had an allergic reaction to the sheets and bedding ( not sure if it was the laundry soap or just dirty

no detergent available for laundry

staff is super nice, breakfast was surprinsingly good and the laundry is really convenient!

we had breakfast in the mornings and there is also onsite laundry, overall the stay is absolutely amazing and

laundry room a bit chaotic and messy on a monday.

its perfect, location, cleanliness, accessibility... plus a diy laundry is a lifesaver

there was a game room, laundry room, fitness room and many more

guest laundry and arcade

the self-service laundry is not mentioned in the hotel guide

laundry room had roaches

laundry and cleaning in main hallway

advice to laundry to use different detergent or add some softener to the linen cause this time smell cheap

the laundry room was broken. but other than that the rooms are great for its price!

laundry on site is very useful

piles of dirty laundry in halls

the room clean and had amenities like a hair dryer, iron and ironing board, laundry bags, microwave, refrigerator

the laundry room was padlocked at night? not everyone has a daytime schedule ya know???!!!!!!!

the carpets are filthy and the room smelled like dirty laundry

had an allergic reaction to the cheap laundry detergent used. i never had this happen before.

big room comfy beds nice big outdoor pool laundry facility close to universal studios

laundry room was out of order the whole length of our stay

we enjoyed the pool, room, location. everything was great breakfast and restaurant awesome.

room was excelent. great view of the pool

room size was fine. prize for the room was fine. wifi was fine

to the universal park entrance easy 20 min walk or free shuttle bistro food offering was good for

front desk were friendly but just gave a key and no other information like wifi or menu or food places near by

location, love the sky bar and the views.

good views, nice gym.

great location, great rooftop, clean and updated rooms, good gym

nice room. great gym. great rooftop ( when open )

3- bill captain we called 3 time for him to pick luggage and waited for 40 min 4- laundry we had to call 4

laundry room a great

the laundry machines ate our quarters and there was no microwave to heat up our leftovers.

the hotel has laundry machines that you can use against a small fee which work fine

i loved the boat taxi, the fact that there was a laundry room and the gym was awesome, with everything you

would've like to see access to laundry facilities

was good to have laundry facilities

pools were brilliant and kept the kids entertained (particularly the whirlpool and slide), the laundry machines

they have jacuzzi's, a bowling alley, big gym, game room, restaurants, laundry room, shuttles that runs every

laundry machine took payment without my load starting had to pay again

clean, great size rooms, laundry facility on my floor, they followed all the safety protocols with signs, hand

the laundry room facility was satisfactory

have laundry area

24 hour store was very pricey and i had to use my card for the laundry but other than that everything else was

laundry facilities were not working on any floor

close to universal, shuttle service, pool and hot tub, nice lounge chairs, laundry room, attentive friendly

in the guest laundry put some brighter lights in there so you can see it's very dark

laundry room could use some attention appliances we're clean just the room itself needs some tlc

laundry room was easy to use

noisy if you happen to get a room near the laundry area.

hated having a room next to the guest laundry. very noisy when trying to sleep.

- was delightful and helped us out with our towels at the pool), laundry (very convenient and could monitor

laundry is small (we had to wait) and very expensive

laundry on site

the hotel offers a laundry room for the guests so since we were traveling for a while we took advantage of it

on site laundry is helpful and the view was great

there are laundry facilities in 3 different floors, and close proximity to the outlets and diseny parks and

coworker had laundry lost and was returned uncleaned.

we also used the self serve laundry room in the hotel, which was very convenient

also loved that it had a guest laundry

the dryer in laundry is not working properly. paid 10 usd but laundry was wet.

guest laundry was handy

could do 2 large laundry bags with 100 percent drying for 9

laundry machines were out-sourced

the entire staff had a great attitude and helped me with the laundry area

repeated request for laundry bags not answered

had one continental breakfast by room service

the rooftop pool is another fantastic feature, providing a relaxing oasis to unwind after a day of exploring

there were also young kids milling around

top was closed due to private event, i booked two rooms one for my husband and me and one for my kids, when i

the hotel offers guest-operated laundry which was really helpful

the rooms were a great size and the laundry room was very handy

enjoyed most the hotel having a laundry room on each floor

laundry washing machine was out of service

the laundry room is super convenient