stayed here for a wedding, so 3 nights 4 days and it would have been nice to have on-site laundry, and a pool

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

no restaurant or bar on onsite.

only one vertical bar at head of shower while shampoo, etc were at the back

when we arrive to our room they had left the dirty laundry in the room

nice staff and easy parking. clean and comfortable rooms

no food, no water, no blankets, no room service, no restaurant available to guests

the staff was fantastic; at the front desk, at the bar and restaurant- everyone i came in to contact with

the bar area / restaurant is still not open. it s always had a great bar and food are

con: no laundry facility for guests like me who stay longer than 1week

we were in town for a wedding and the hotel accommodated us by allowing us to use the bar and lobby after hours

pool was three blocks away from the hotel

communal areas disappointing business rather than tourist focus no pool

to family over the holiday weekend, room was very spacious and comfortable and the juniper has pet friendly

after the show i went to get ice in the laundry/vending area the machine was not working so i went to the front

great location. easy parking. nice restaurant next door. very clean room.

the gym was closed

rooms are spacious and clean very comfortable bed included breakfast was amazing - fresh, exceeded all

excellent customer service, great onsite restaurant and a nice pool.

the pool area could have had a couple more loungers

the breakfast was lackluster

nice amenities, pool and jacuzzi were a favorite, i enjoyed the bar and restaurant, and i loved the spa

the pool & hot tub were an added plus

bar on site was top shelf and the restaurant was quite busy

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

the laundry machines

hotel was immaculate and breakfast excellent

location, great breakfast, selection, and coffee, great room arrangement

excellent area of silicon valley! love the shops and parking. thanks!

the suite - a true apartment the facilities - gym, laundry, breakfast room, small salon in reception area,

slept well and got to do my laundry for free.

the valentine decorations and the breakfast. the laundry room was clean and accessible.

i also liked the fact i could do my laundry for free

laundry, ample complimentary breakfast, large rooms and a bathtub

i m assuming it s because the laundry area and garage is right below

laundry facilities were maintained with messes cleaned up at the end of the day

were unable to download the app to pay for the laundry

gym was ok basic

the convenience of the restaurant and lounge with bar . close walk to many other businesses.

isn't sufficient parking and didn't like apple being located behind it

convenient, affordable, clean, and besf of all, a great breakfast

was decent, but rather basic, like supermarket food than something carefully prepared in a kitchen

the wifi was a bit unreliable and slow.

breakfast was wonderful, would like some decaf black tea though.

room, #101, was right next to the laundry room where the maids cleaned the linens

everything. staff, rooms, parking were perfect.

's office, and has a friendly staff, comfortable accommodations, safe parking facilities below the hotel, with

maybe, parking for my friends was a little strange, but we worked it out

desk staff, clean facility, starbucks right next door, very quiet, nice work desk in room with wifi

it was the laundry room right below me

and i think my second-floor room may have been near the laundry facilities because at one

pool and bar being open was nice, also a gas station and a applebees in the same lot

lots of parking

the room was quiet even though it was facing the parking lot

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in

the gym was open 24 seven and there was a pool

it is close to apple and the breakfast buffet is one of the best we've had in our many travels to silicon valley

omelet bar laundry facilities in the building comfortable parking space very friendly staff good gym

i like the kitchen and the balcony

was charged for a pet fee but no where in the check in sheet or in the rooms does it say you couldn t have

they have a cafe style food and coffee bar in the lobby where you can purchase breakfast or starbucks coffee

pool was warm and close to our room

there are many amenities we didn t use but appreciated such as outdoor seating and a pool

i think someone with a pet stayed in it before us and it smelled really bad

wasn't staying longer, and was unable to do my laundry as it was full the whole time i was there

elevators were provided for rooms that were upstairs each floor had a laundry room facility which was locked

the parking location is easy and comfortable for anyone with many luggage bags

it was impressive to see how they kept the breakfast station constantly stocked

parking convenience, location, room.

room 350 had some kind of gas smell. maybe coming from laundry?

laundry facilities (inexpensive) including selling the wash powder was unexpected and very welcome

reunion and were able to walk over to the awesome pub, the duke of edinburgh, just across the parking lot

comfortable, nice modern room, free parking

the gym, staff and wifi

i only wished they had laundry facilities for guests

guest laundry services and the dry cleaning was too expensive

and then inquired about laundry and a workout facility neither of which this hotel offers

loved that they give you a password for wifi as well

reasonable wifi access

it is set back a little off the road and was very quiet, clean, onsite laundry

it was helpful having a kitchen and laundry facilities

gym equipment was malfunctioning

well stocked kitchen

could use more kitchen dishes, pots/pans and a dish stand drier

definitely liked the on-site laundry room; it gave me access to do laundry at any time in an enclosed safe

suite with a great kitchen

location and staff are great. ample parking. access to trail.

especially like the kitchenette

wifi, gymn, staff, restaurants nearby

great breakfast, free parking and friendly staff

pool and spa. no lawn chairs and spa and pool were not clean

not a lot of plugs in the hotel room but everything else was good. the wifi was alittle slow

the wifi great the room was very nice fridge microwave love tbe access to the creek

pool and hot fob area

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

on site laundry facility was very useful

the wifi didn't work in my room so i had to go to the lobby for internet access.

bistro bar need more selections with food and beverage

lobby was nice but everything is closed. snack bar is open though.

our room was a cross the hall from the laundry room, so there was loud noise late and early.

didn't like absolutely that there were no laundry facilities

facilities, including clean laundry room, and complementary snakes and drinks after 5pm

parking spaces a bit reduced

parking was a little hard to find coming in late.

missed picking up my laundry / cleaning my room on one day (and there was no dnd

they lost the my laundry for three days and i was still charged for it when they did find

food brought to us from room service was very underwhelming

restaurant had a limited selection and the bar felt more like a club than a lounge (loud music and dark lighting

the bed was the best ever and the hotel bar where we had drinks and finger food was out of this world good

the property was great, only one missing item and that was a laundry bag for dirty clothes!

the damp smell and it was near where the laundry was done

i was disappointed there was no laundry

been on a two-week road trip, and this place was by far the most lively and joyful one — our kids absolutely

they really should have a bar or somewhere for guests to hangout.

there s laundry service though i didn t use it

laundry at the facility

there's a guest laundry, and housekeeping is also excellent

how the laundry room was on the first floor

guest laundry on site

no coin laundry.

there is not a on site self service laundry room .

extera charge if you wanted change room before coming no laundry

wasn't available, laundry wasn't available, staff was unfriendly seemed annoyed when

there's no guest laundry facilities

no atm for coin operated laundry machine and they did not allow coins to be bought at the front desk with a

i never did use the gym, business center, or breakfast room

fairly new, comfortable beds, great gym, very clean, great staff

very nice clean rooms. breakfast was great.

breakfast was great, good variety. overall a very good experience!

they even have laundry on site, and vending machines if you want a late night snack

facilities were good incl laundry, ice and vending

pool area was beautiful and clean

the pool was cool , bed comfortable , the coffee

it was very clean and lots of parking space

breakfast left some room for improvement, but i'll chalk that one up to the pandemic still going on

friendliest staff nothing was too much trouble,the standard of food at breakfast was excellent,the room,bedding

price of parking. it was a surprise. there is a kitchen but no place for 2 to eat in the room.

bigger pool or a heat spa.

gym was spacious and well equipped

kids loved the pool

breakfast was nothing special, i only went once

wish they would serve breakfast again miss it

the boys had fun in the pool

wifi and cable good

laundry machines are not enough

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

they have laundry room so you just need to exchange for coins at the front desk

beautiful intimate property. breakfast was good- love the touch of miso soup.

breakfast and happy hour. swimming pool. spa.

when the laundry facilities elsewhere in the hotel were being used, it caused clear vibrations in the floor

a room under/next to the laundry room so it was loud and shaky

there's a gym, laundry room and all the rooms are fully equipped and mostly suites

steep no phone in the room no staff more than half the time i was here except for cleaning and laundry

i like the size of the room and the fact that there's laundry on site and fitness

laundry is coin operated only but hotel does not offer exchange for quarters

laundry is not available 24hours

lack of free automatic wifi 2) lack of 24-hour laundry room capability

cleaning - sink was clogged with hair - bed was very uncomfortable - room was across from the laundry room, and

was quite but it was very dirty and it says that they have a laundry room but the dryer doesn t

stores and laundry are in walking distance

laundry on premises

laundry room is no longer there and i guess the descriptions need to change

laundry carts are next to the room i stayed you don't need an alarm as loud as they are you will

laundry on premise though advertised

there is a pool, a laundry and a fitness center - plus-value for this price

plenty of washing machines for laundry have stayed in palo alto in the past but this was far more affordable

pricing was very affordable, there's a pool, workout area and laundry room

convenient guest laundry

price, nice breakfast i actually like, have a laundry which is super convenient, good enough internet

staff are helpful and considerate all the time. clean and with in-house coin laundry.

the laundry should have been open longer

great wifi

justin the night staff person is incredibly smart and on the ball, regularly patrolling the parking lot and i

quiet and comfortable room. good wifi. good value for money in the area

coin laundry machine is always occupied

and layout of the room, amenities, laundry facilities, filtered water availability, front desk staff, comfortable

they have no food, no bar ,no maid service ,it seems they should let that slide

had the basic necessities plus free breakfast and access to the bar at night

my spouse was snarkily asked if he wanted to pay for the two bananas he chose at the breakfast bar when i was

like how the sink was in the room instead of the bathroom, no information on how to access the wifi and no place

we were able to check in late our first night there when our planes didn't land until well after 9 pm

wifi not good

at this location the room was clean the bed was pretty big area seemed to be safe had no problems ev chargers

room was spacious and clean, the parking lot was well lit and had plenty of parking for guests - bonus: if you

got room #126, is very closer to your laundry room and all night was annoying sounds from washer or dryer (motor

were in room 225 next to the laundry room

front desk did not have enough quarters for us to do laundry; they had to wait for the manager to arrive to

no laundry service

the parking space is large

do-it-yourself laundry available on site

location and a real breakfast every morning.

breakfast food was good, varied, not just continental pastries

clean, pleasant staff, good breakfast, great location.

also parking was very easy and breakfast was excellent

the guests laundry room wasn t clean.

amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations

shower curtain let the water out and had puddle on the floor, didn't have laundry bags in the room

great laundry facilities and they even provided laundry detergent (tide) and fabric softener (bounce if i

comfy room, great breakfast, guest laundry facilities, elevator, pool

location is good. laundry is a bonus.

i would of appreciate if our kids room was closer to ours

i had to paypal money to my friend so that we could use one of his cards but wifi was lagging and took forever

i was forced to listen to those noisy kids having fun in the pool until late night

lots of kids and families so not the best for a romantic

healthy food choices for breakfast

parking was free and well lighted

love staying at holidays inn expresses its fast check inn with a gym and a fabulous breakfast

good wi-fi, good and clean beds , breakfast is good

breakfast is much better than average

as if there was a laundry room next door

no laundry facilities or work out room

parking lot was great, reception was even better, the room was excellent & amazing

i was also quite pleased to have room service, that is having dinner

excellent wifi

finally, someone wandered by, from the laundry room

clean and safe ( well lighted parking area).

parking is available, and the toiletry amenities are well-prepared

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school

no need to drive and hassle with parking which is always a pain

no laundry room

no guest laundry

some rooms had a laundry line for hanging up wet clothes

comfortable stay. great location near the airport. great hot breakfast!

friendly staff and great breakfast.

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to

breakfast laundry machines

housekeeping left pile of laundry in hall over night and other items.

alarm went off in the middle of the night because of some mishap with their laundry machine

room was nice, (bed could be slightly more comfortable) dishes were already in the kitchenette area so no need

only downside was room was #100 and on the ground floor next to the laundry / housekeeping area, so in the

website had suggested there was laundry on site which wasn't the case, but there was a laundromat a short drive

limited time for breakfast

the location was perfect, the breakfast was ok

clean, newly-decorated rooms, plenty of sockets, superfast wifi, cheerful and friendly staff, and a better-than

parking wasn't the best

it is very well located, with easy parking, quiet, clean, and the staff is very pleasant

staff and gym were great. the beds were super comfy.

saturday during the farmers market it could be a little hard to find a parking space

parking and location

clean and quiet. free laundry!

walking distance to avaya stadium. free laundry room

strong wifi, spacious and clean rooms, friendly staff, free laundry

free coffee all day free laundry

staff is incredible and very helpful! love 24/7 coffee, love the free laundry.

laundry (takes quarters) and ice machine on the property

laundry room

am allergic to tide laundry soap

laundry services are cheap

wifi is 3$

no laundry. no slippers.

no laundry facility

absence of laundry facility makes a long stay of more than 5 days a bit difficult.

no microwave no laundry mat on site

nice update. friendly staff. pool and spa are open. complimentary breakfast.

pet friendly!!!

the place, the room is clean and spacious. heated pool is perfect for kids. breakfast is so-so.

24/7 gym with enough equipment for a good workout

a nice little pet are would have added to experience.

i had booked another location that didn’t work out and i needed an early check in

the gym was awesome

breakfast was good. location great. the hotel was very clean and the beds were very comfortable

the breakfast was excellent

kitchenette

great facilities including modern gym and small but very pleasant pool and outdoor seating area

breakfast

was clean, smells good inside, comfortable beds and pillows and equiped with mini kitchen plus breakfast included

my wife loved the kitchen and everything in the room was great

room was comfortable, and i loved that we had a full kitchen

gym and breakfast although ran out of some products

there is laundry facility

hotel was a good surprise - clean, nice breakfast, felt safe nice fitness room, and had laundry perfect for

a room on the ground floor near the water cooler where i could fill my water bottle and near the laundry facilities

what a pleasure it was...great staff...underground parking.. very clean..

first walked in, the guy at the front seemed like he was in a hurry and didn t even give us the wifi password

next to garbage collection, laundry, highway side

it has at least laundry

nice and quiet and easy access to laundry facilities, and to the front desk

wifi

the breakfast

there s in-house laundry facility, a washing machine & a dryer

with all the amenities we needed in the room, plus on-site gym facility and coin-operated laundry machines

it has a laundry room too (i think token-operated) if you need to wash your clothes

coin operated 24 hour laundry room and gym!

like the laundry room the environment seems so laid back for just the right age group that s here staying

full kitchens although each room doesn't have everything you need

like the breakfast and my kids love the bi-level suite

sometimes, you feel awkard to stand outside with family (kids)

pool is outdated

they charge to much for pet fee

wifi stopped working once for a little while, so i had to make a call on my phone instead

wifi

nice breakfast

breakfast was very good with many options

very comfortable recliner chairs, heated bathroom and kitchette floors, huge tv, electric fireplace

laundry facilities could use a money exchanger.

the gym and breakfast ud83dudc4dud83cudffd

parking is free and i greatly appreciate the complimentary breakfast that is served nice and early

didn't really care for the gym. was minimally equipped.

wifi is out of function for several days.

also nice laundry service, decent gym and a good breakfast that was reasonably priced

there was laundry facilities on the floor along with filtered water available - nice touch

that they re dog friendly and that they have a salt water pool

had to pay for parking and breakfast wasn’t included.

close to sap center, close to downtown dining/bars, very friendly staff, bar on site

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

not enough kid friendly breakfast options

it is clean, good breakfast

this time we didn't use the kitchen but that is a plus

laundry macine would have been in the room....

room service very friendly staff was polite.

the gym is terrible

staff really needs to monitor the noise level of the kids staying at the hotel while attending sports tournaments

indoor pool is great but would like a hot tub

at each other, and using their tub (until at least 1:30am) was possibly the housekeeping doing laundry

perfect location, good wifi, big room

inside of the hotel and the rooms were really nice, they had a bar and breakfast room that was amazing

the snack bar was open late & the breakfast was easy to access

very comfortable beds. great breakfast buffet. perfect location. walking distance to downtown.

hotel bar on a event evening only had one bartender doing all the tables and the bar

no food on site and limited drinks plus room service just walked in

the room service cleanup was great -they we right on top of it which we appreciated

took advantage of all of the facilities: gym, lounge room, dining room table at the entrance

gym was abit small and no pool.

wifi wasn't free to my knowledge.

room service, the view, and the bed were amazing.

pool/spa was supposed to be opened at

dog barking in room next door

it would be an idea to have your coffee bar open in the morning.

no pool access because of covid

easy to find. the room was comfortable and beautiful. great gym. loved it

the gym was well equipped

modern and updated. cute bar area and outdoor patio.

appreciated the ev charger

parking at times can be difficult but that can't be helped.

service, clean room, amazing management, breakfast, parking. good rates $$$

the parking lot was very small with many construction workers trucks and found it hard to park late at

next day there was no electricity or wifi available most of the day

comfortable, close to freeway, clean, breakfast and parking were good

we had to take the service elevator and go through the laundry and kitchen

the room phone didn't have numbers for reception, restaurant or laundry service

i traveled with my 3 kids, who are 5 and under and i felt at ease knowing they were in a clean room

wifi has been regularly hit or miss for a year of -avg monthly trips for 2+ days

wifi connection

i would use the laundry, but i couldn t find it

we did not like the kids above us made a lot of noise i had to call front desk more than once.

breakfast staff was only assisting the customers who tipped her when asked to restock items

updated interior, spacious room, fully furnished kitchen and food.

no swimming pool

nice having laundry facilities

dryer in the laundry room did not completely dry my clothes, so i had to hang them out manually to dry

very clean, nice and friendly staff. great service. has laundry on-site.

the laundry machines are basic & economical

laundry facilities. no vending for washing even though a sign says there is.

when we called for room service, we were hung up on twice and never got a hold of anyone

pool not great

the pool area was so packed yo could not move around in the pool you had to sit one the cement.

the restaurant is basically an adjunct to the bar - doesn t feel like a restaurant at all.

gym not great

told the property is pet friendly then arriving to hear we only allow pets 40 lbs and under

gym-gear rental is not available because of covid :( windows are not double paned, so it can get

located, friendly staff, gorgeous lobby and free decent-speed wifi

very beautiful and clean. they have a little gym there too.

staff at the hotel and bar were very friendly

i told reception whi were going ro contact laundry and get back to me

the pool is amazing and the lobby bar is a charm

there was no onsite store, the room service food was cold, the escalators were not functioning properly

the room was clean. the lobby was nice. the cleaners were kind. there was room service.

gym, pool, and the free nespresso in the room!

location of my room, was given the poorest, un-wanted room near the stairs and laundry

friendly receptionist. parking in front of the room. possiblity to do laundry.

location of our room was by the laundry room and where the cleaners started their day with their trolly

the breakfast was good and a good laundry

they do have laundry facilities, but are very reluctant into exchanging coins necessary to operate them

over charged me and said it was for laundry and a broken coffee machine and i didn't do any laundry there nor

service; no room service until someone check out, some of the receptionists' attitude are really bad; beat up

was very comfortable, however the wifi and cable was not so good

it was easy to get a late check out until 2pm

room service was quick because i asked for extra towels

i didnt like my rooms all the way away from the main tower next to the laundry rooms

if you need urgently, there is the laundry, just 15-20 min

i can't believe i paid $400 for a room with a view of the hallway next to the laundry room where all the maid

our room was next to the pool so it was a little loud, which is expected at a family hotel

the bar could of stayed open later

the restaurant and bar were excellent. nice gym and place do laundry.

laundry was terrible, charging by a very stupid system called shinepay which is hard or impossible

my check in agent was amazing! heated pool was awesome pet friendly

clean, nice bar and bartender.

my check in was fast and i was able to get an early check in

looks new and clean. very friendly lobby staff. everything worked. wonderful laundry.

did laundry and no dryer working onsite - fortunately across the road is another motel 6 so we used

laundry didn t work

so there was no ice,no laundry or vending machines on

ice machine no where to do laundry

very clean and well kept, affordable guest laundry

also laundry room is walking distance from room

laundry doesn't have instructions, for those who are not americans this is a problem

i like that this hotel has laundry, is right next to the highway and dennys

the laundry room was always closed for repair as well as the ice machine

no laundry in the hotel, and also under the airplane route of sjc, for me a little noise

parking was tight and the exterior isn't the best

needs better breakfast options

the breakfast is good but added more stuff will help

the parking area was well lit, and the staff was very friendly and accommodating

good coffee machine inside your room, and they also provide laundry machine with coin and you can buy the

breakfast laundry does not accept credit card

it was very loud from the staff having friends visiting and the laundry service ruined my nursing

remodeled rain shower, nice lush towels,great location neat many shops and restaurants, had a laundry machine,

breakfast was non-existant, wifi - difficulties connecting/not working properly.

on the bright side, there was a fridge and a microwave too, which is also useful, and a laundry machine and

laundry facility

pricing , and easy parking , denny's next door

parking lot was well lited at night

no gym, trouble wifi.

something that we came across (for future travel), was the in-house guest laundry room, which would come in

close to the airport. 24hr reception. friendly staff. laundry service.

no online payment laundry machine.

i could not find laundry room

cleaned room, nice with the laundry room

overall pretty nice and everything that i needed here. good gym!

the pool and fire pit were very nice. starbucks nextdoor was convenient

the wifi was strong and reliable, which was a huge plus

the gym was well-equipped, and the cafe on-site was perfect for grabbing a bite or coffee in a cozy

the water temp (pool) is too low and its very cold

your large variety of breakfast food. something for everyone. the pool. exercise room. laundry

there was a laundry room and fitness center

days later when i was doing laundry, i asked him for change

out of order: gym, restroom in lobby, guest laundry, ice machine

i could do my laundry, breakfast was wonderful, very clean.

the bar service was excellent since it provided options for menu with excellence food choices

the spa closes too early.

got midnight room service and it was great.

there is a extra charge for parking $15, for room service $5 extra charges are horrible!!!

the breakfast is good, the bar is nice also