secure off road parking

breakfast buffet was okay.

excellent breakfast.

the breakfast buffet wasn t great; stale cereal and generally to a low standard.

the breakfast and the room.

buggy, spa massage and breakfast were really good.

spa (from the treatment to the kindness of the employees) and the restaurant food (which was always

asked for cappuccino coffee with breakfast and received without additional pay

expensive restaurant , food quality not worth the price , breakfast was ok ( one could choose between different

also the internet never worked, although there was wifi coverage and we mentioned it to the staff they never

it's comfortable sitting inside or out and the kitchen is one you can actually cook in if you wish, with good

the kids enjoyed the green spaces, the horses and especially the cat and dogs which said hi from time

rooms, great views, well equipped kitchen, good beds, helpful and friendly hosts, quiet

the most completely furnished kitchen of any place we stayed - would be easy to stay for a longer period

the kids enjoyed the green spaces, the horses and especially the cat and dogs which said hi from time

first night we stayed in separate house where we cooked, played board games and did much needed laundry

wifi across the street in the casita was a bit spotty

it was handy to have the kitchen sink, coffee, and fridge in the room

no wifi in the room

the appartment is on the other side of the road the wifi does not work very well

kitchen terrible, over priced

reception assisted me to late premises late at night and provided secure parking location

big room, comfortable bed, quiet place , very good breakfast.

we didn't like breakfast, but it comes in a form of coupons to the restaurant and there is a pretty big selection

at end of day, having a bar to sit at is better than restaurant seat

isn't great, we had to wait 2 days on our laundry, they couldn't tell why, not a clear communication simpel

secure off road parking which was important to us as all our belongings were in the car

views, beautiful garden, comfortable room and a good breakfast

secure parking free

a kitchenette just a mini fridge and coffee maker

hotel instructions for parking need to improve.

location, great breakfast.

free underground parking with validation

good bed, little gym and pool.

extremely friendly and helpful at all odd hours. easy safe parking

access to laundry services and good breakfast

we needed to use the laundry service and the lady in the reception arranged everything for us and the guy who

free breakfast was incredible

plenty of parking

the breakfast is very good

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

breakfast was bountiful.... located near la paz park, great for kids

breakfast was bountiful.... located near la paz park, great for kids

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

there is a convenience store around the corner for groceries and walmart is 7 min away also, the pool is nice

so we could see them up close and personal, but also served with our delicious complimentary breakfast

fireplace at the room was not working due to a bird s nest at the top of the chimney

the breakfast was your regular gallo pinto with the sides of your choice, plus juice and coffee

room is large, the beds are extremely comfortable, and there is a little kitchen with a sink, bar fridge and

better signage to find hotel check in and parking.

i had my laundry done when i first arrived, which was done perfectly, very quickly, and for a great price

did my laundry promptly and well

hotel is a clean property in a quiet residential area, with parking available on a private street guarded by

good secure parking

the breakfast was okay

and late at night, but they were able to accommodate me, show me the parking, and made good breakfast + coffee

the breakfast was marvelous - eggs, plantains, rice, and beans. filling and tasty breakfasts.

good breakfast, and off-street parking available

it also has a safe parking

it s secured location free breakfast is wonderful

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

breakfast great- staff were very helpful

the breakfast time is from 7:00-8:00, which is a joke / scam

the is no room service, and the restaurant is not opened late.

breakfast was absolutely delicious

thought breakfast was included, and it was late starting

no hot showers, noisy street noise, poor tvconnection, no wifi in rooms

everything was great. comfortable, home-style hotel. good breakfast. kind staff.

fantastically friendly staff; slick interior design; best free breakfast anywhere!

breakfast was good and the staff were friendly

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

they also washed, dried, and folded our laundry in 2 hours for $10

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

they also took care of our laundry and fed us the most amazing breakfast every morning

the laundry service was perfect

laundry service ($8 per load) was efficient

nice location. free parking. nice staff. free coffee in the morning.

parking place for free

the staff were lovely - held my parking space when we were late to arrive at night and the whole stay was very

i did not use the parking, there were not many space

parking, location, secure. good breakfast starting at 6:30.

offered us a private parking, the personnel was very nice

the hotel has a bar next to the entrance, where you can sit and get some beers for a small price

nice and comfortable room and a very good breakfast. people were very friendly and kind.

the hotel is under new ownership and finishing touches still being made and the restaurant/ wine bar is close

difficult to enter and exit parking area. car bottomed out.

excellent location, great breakfast, friendly staff

breakfast in luz de luna top, nice and friendly atmosphere

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

in this hotel we had the best breakfast of all our stays in costa rica

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

breakfast was good,exelente location close to family and friends,also lots of restaurants,stores

it has a mini-gym where there is a treadmill that does not work

excellent. excellent service, delicious breakfast and very friendly

excellent breakfast and other amenities.

neighborhood, close to the university, fantastic and always helpful employees, super clean, great breakfast and

i was grateful to have laundry service

did not appreciate that i could not meet with my employees around the pool area or at my terrace

they gave us a suite for the price of a standard room but the spa was not working.

wifi connection barely reached my room

the room was great - very spacious with a spa bath and well lit with an interesting configuration

the kids may have had jet lag and still been functioning in a different time zone at 11 pm

toast tea&coffee and some cereal for the kids

it also has a nice ittle bar/restuarant on site for quick meals (with kids)

wifi in the room was almost not working

wifi works fine in the room

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

laundry on second floor

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

also, i like the laundry facilities

laundry delayed at reception without explanation about requiring payment prior

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry service.

the laundry or the cast of stomp was in the room above mine

staff was great and we loved the parking area

the breakfast is a little poor. they should improve it.

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

the staff, jorge, and the parking lot team were incredibly kind and accommodating

lovely rooftop bar with good cocktails and yummy food

i loved the roof top bar as

room rather like an hospital room. room service impossible to get hold of.

and laundry available

breakfast staff were pretty rude.

were wokend early each morning due to the noise in the kitchen / possibly another hotel - but this started from

breakfast is a little basic but has different options (vegan, gluten-free options)

it doesn't have room service but the location is very convenient to know the center of san jose and taking uber

charges for room service and laundry

got charged $22 for a laundry bag

wifi issues

however, the wifi at this hotel is abysmal

the wifi kept dropping in my room. very frustrating.

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

wifi was slow at peak times but was operational (could read and write emails and browse webpages

super friendly staff, great location, typical costa-rican breakfast! muchas gracias!

they give you a towel and a bar of soap

it's behind the large hotel/casino, which is a bit confusing when coming in late

the staff was amazing and the laundry service is perfect

the laundry service was amazing

reception staff / pool was closed / window locks missing or broken / safe deposit box not

the breakfast was lovely around a beautiful surrounding

construction by the pool, in the hood, dogs barking, smelled awful, photos are a lie

the provided only a bar of soap in the bathroom

the spa was closed due to covid as was the hot tub

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

hot water for tea and coffee in a central spot. info about laundry services.

laundry could be arranged via reception

the breakfast was awesome and very delicious

great quirky base for 2 days visit to san jose. try the tapas bar on the corner (fabulous).

staff was perfect and they really helped us with doing a lot of laundry for us in 2 hours

laundry services were not good, all clothes came back still smelling bad and had been just stuffed

laundry service very expensive

the room was really small, restaurant/bar was a bit pricy, no laundry service available

everything you need is available right there: laundry, transport, massage, yoga etc

great bar and breakfast

excellent breakfast lunch and dinner served at hotel castillo

i like that the bar is downstairs

the wifi didn't reach my room, but it was fine in the lounge area outside my room

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

the hotel also provides a laundry service which was efficient and good value for

very friendly, quiet apartments. everything you need. breakfast in the cafe next door.

i liked having access to a little kitchen with a fridge

the room is very clean, the shared kitchen was very clean

the cleanliness of hotel was excellent and also the breakfast was very good

location and facilities (pool, gym and restaurant)

the shower water was hot and the breakfast was great

when i tried calling room service, there was no response at all

breakfast decent but not like a 5 star property

i sat in bar for over an hour waiting for the queue to disappear

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

needed to have wifi for work and it was very spotty , often useless.

the parking is in the street in front of the hotel

it is high energy and the girls are all very attractive and friendly behind the bar and also the kitchen is

included breakfast was good

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

wifi is good. good place next door to have breakfast.

wifi was way too slow, roaches all over the bathroom, just one toilet paper roll, was the half of

wifi worked very well. staff was alright. location near to the bus stops.

clean and secure, quiet inside good wifi.

staff were an hour late with the laundry service and we were concerned about missing our bus

organic yogurt and butter at breakfast were so incredibly sour i would call it rotten

the wifi worked pretty well

we enjoyed the spa every night and my kid loved the pool

friendly staff! free onsite parking & breakfast available.

this was a nuisance expensive laundry

no wifi issues

dunn inn is across the street from a casino

friendly staff. good wifi.

breakfast was fine as i only eat fruit and the waiter was kind enough to bring it to my room for me

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

drop off laundry-and you get it done by the end of that day

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

comfortable rooms, clean, good value, very good restaurant on property and a casino on premises

they got rid of the fill breakfast buffet

the casino is popular with the locals

they provided laundry service for an additional fee and it was done within an hour

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

parking really small only for 2 cars left my car outside and was vandalized

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

wifi worked well

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the cleaning staff washed my personal laundry for a reasonable price

the laundry service has a pay by number of piece of clothing price.

used the laundry service which was very fast

friendly staff, good breakfast, convenient location.

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

breakfast was served well, very enjoyable and delicious, i was fortunate to get a top floor room

pool

room service finished before we had a chance to order and all other restaurants in the area close

the wifi was also pretty good

good value, friendly staff, very clean, early check in allowed, good location for busses

wifi good

strong wifi

location in downtown, nice staff, bed was pretty comfortable, ceiling fan, decent wifi

great staff and very good breakfast

the restaurant staff at breakfast was very accomodating

breakfast.......at least serve cerial

it's clean and tidy, the rooms were fine and the pool and gardens were always looking nice

good breakfast.

she told me i could have my laundry done on sunday

old fashion rooms. no safe locker in the standard rooms, only in the reception. small parking.

pool and a little gym as well

the restaurant did not cook, only the possibility to buy drinks, non-functional wifi

it was raining and cold this time of year (november) so i didn't get to use the pool

convenient location, good parking and friendly service

the bar and restaurant was lovely both for dinner and breakfast

there is also cuban bar next few blocks

no pool. but the hot tub was wonderful.

the restaurant was wonderful and has a kids menu for dinner

private parking and good wifi signal

wifi wasnt really good

but a good value with off street parking

lots of space in a room, good private parking for a car. helpful staff.

breakfast was delicious, the staff are very friendly, the property was clean and secure + free parking

staff friendly and helpful, very professional. breakfast is nice.

the breakfast was good and the location was close to city center

mauricio killed it, made us a great breakfast

room shown was totally unacceptable with a window looking onto a air shaft second room had no wifi third room

the staff were very nice and the breakfast was fantastic!

like that they have laundry service and airport taxi shuttle

one window looked over the laundry room and the other over a hall way

breakfast included and while not exceptional, for the price of the room, an excellent value

great free breakfast with a choice of three: american, continental or omelette with veggies and ham

nice place, friendly staff, good breakfast, would recommend.

excellent good value laundry service with same day delivery

the house is very beautiful and they have a laundry service

good paid laundry service

out because the owner personally greets guests in the morning, asks about their needs, and serves breakfast

it also has a nice, cozy little bar and is only 5 blocks away from a very large park to walk in

they give you a towel a blanket and a small bar of soap which helped

the area is loud with a bar next door

early cheap price for a private room - same price as a shared room in a hostel hot shower good wifi

the staff is friendly , free wifi , clean facility. the room is spacious with good bath room

was not given the right amount of change, the wifi did not work, there was no toilet seat, no hot/warm water in

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

a little difficult to find. not a great neighborhood around it. bad wifi

very noisy on a friday night with the karaoke bar and traffic.

the wifi was reliable and strong, and the central location makes it easy to walk to the city center

wifi was good

the main issue was being next to the laundry room which operated all night long

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

working wifi no hot shower

wifi is not that strong and the noises at night from the restaurant and bar next doors!

unable to connect to wifi

services of the hotel are extremely expensive (taxi, room service, laundry)

laundry prices were ridiculous (5 dollars per t-shirt)

laundry lady banging on everyone's door early in the morning

hotel, secure parking, room was huge, bathroom and shower great

perfect city stop. gym was amazing

breakfast wasn’t the quality we were used to in costa rica

breakfast was vey good

great breakfast and awesome views of the valley

really weak breakfast

cold, even though we used 2 heaters. not very good breakfast, but fair.

they charged an exorbitant amount for laundry service

there is secure parking which was great before we returned our rental

the hotel and pool were beautiful

pool temperature was cold, only kids would go in.

we ordered room service and the gentleman who delivered it was very kind and showed us how to use the

and angie, the desk people, also cook breakfast and clean and do laundry too

plus we could do our laundry (with an extra charge)

quick laundry service

confort of the bed the proximity for bus we took to go to puerto viejo wifi was good breakfast is ok warm water

comfy, warm water in the bathroom, shared kitchen was available and well equipped (+tidy), good wifi, free tea

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

very poor breakfast. good service for only club members.

should have an american breakfast on the menu because a lot of canadians and america's visit there

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

roof terrace, delicious breakfast, location, helpful staff.

courteous staff, good breakfast, profusion of plants throughout the property, comfortable room

pool and hot tub were too cold, probably the season.

staff doesn't know how to speak english there is no water in the shower the wifi very weak there is a lot of

wifi in room could have been stronger, but it was ok for whatsapp texting - if you needed phone or

nearby, some good restaurants nearby, very easy to get on highway to leave city from here, easy parking

spacious room well equipped with a mini kitchen, desk and sofa

great gym facilities

and pillows not comfortable room very noisy from outside housekeeping very noisy internet and wifi very poor

nice hotel,located close to the centre,friendly staff and a good breakfast with jimmy in the kitchen

remote peaceful location in the mountains excellent dinner and breakfast very welcoming

excellent food restaurant and breakfast

delicious food for the included breakfast

our unit, brought our supper to the room when my wife fell ill and served us a healthy and tasty breakfast

the breakfast was amazing and the fruits were perfectly ripe.

offered for laundry ($10/load), $4 for a coffee, and airport runs ($25) and a few others were very high

laundry

we paid for some laundry to be done but when we started using the clothes they didn't appear to have been washed

they also helped us with laundry, booking a shuttle, booking a movie online and with ordering pancakes for

may think laundry is expensive at usd$12, but it's per load so you can wash everything

laundry service good value (out sourced)

laundry was ridiculously overpriced

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

tania at the bar was full of great knowledge about the area and made excellent drinks

free parking in front of the hotel

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

i would like a pool

free breakfast was very good and beds were

the hotel also has an outdoor hot tub and gym (treadmill, cross trainer and mats) and the breakfast included

breakfast was excellent as were dinner selections

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

need to limit use of the laundry facilities after 8pm

breakfast was wonderful and had many healthy options

excellent healthy breakfast with fantastic coffee

the secure onsite parking was also nice

big room, gym, laundry

s got kind of a jail vibe lol- bar food wasn t very good especially for the price

wonderful with our kids and very knowledgeable about things to do in and around the area

clean room, nice breakfast with local and continental food, very kind stuff and close to the city center

the pool being surrounded by one of the restaurants.

staff, excellent breakfast and lunch buffet

they have very bad wifi and the waiters in the restaurant were not nice.

very nice staff, lobby bar and free breakfast buffet.

were clean and comfortable beds, our room had a nice view, breakfast were super

comfortable beds, nice bathroom, bar fridge, safe for your valuables, cable tv, air con and the wifi was very

self service laundry is a bonus (you have to buy tokens)

the laundry room equipment could be updated with more efficient equipment, but this is just me being

clean, comfortable, quiet rooms. excellent breakfast and friendly helpful staff. guest laundry.

needed king size bed, laundry to expensive

actually the washer / dryers are in a separate laundry room

of the hotel was equally high standard with great facilities including the great pool area and gym with amazing

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

small bar and room fridge empty

breakfast was very good room comfortable pool and gym super the view was amazing hotel restaurant was very good

room service dining was very expensive and had low quality food

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

good wifi for working

also, the gym was well appointed and the bar small but well stocked

i had dental surgery got a milkshake at the bar it was great ordered one with room service it was7

the staff were lovely and we had a nice dinner and breakfast in the restaurant