is plenty of parking, the room is clean, the area is not noisy

free parking

bad odor in the room (was a smoking room before?) wifi could be better no wine opener

convenient parking and location.

wifi was fine

there is a pool

the view and the pool

wifi wasn't working and the rooms were smelly for the start.

pool onsite

the view of river the pool (however didnt have chance to use) the decor and clean

clean from the building, the lobby, the pool and then the room

line-up for checking in and kids returning swim towels, other guests requesting towels

very clean hotel with a good breakfast. the staff was exceptional. highly recommend this hotel.

being a good parent i let my two kids sleep in the bed and me

no eggs on weekend it was a zoo crazy kids running around all hours will not return

laundry room was under maintenance and hotel asked us to pay cad 20 for

no microwave in the room and there isn't any common laundry available

was super clean and the room was spacious for 3 adults and 2 kids

kids were really happy with the breakfast in the bag, well packed

the pool was cute and clean

location and view was very good - the bar was ok

seems a bit expensive, all in it was over $300 for a one night stay with a view of the parking lot and we had

location is easy to find, free parking, rooms are clean and well kept. breakfast was good.

the parking space to narrow

bar staff not food waitress

possibly more kitchen utensils and tea towels for doing dishes

the kitchen equipment

the wifi was terrible and they moved me to another room that had better reception

wifi was difficult for me in my room but could have been a problem with my own phone.

the room , floors were flithy , owners were aggressive and tried to blame us for damage to the parking lot after

the setting, balcony, jacuzzi, pool, well maintained, superb bed

we also enjoyed the pool area

stores, banks etc) -friendly & helpful staff despite language challenges (by us) -good wifi connection and lots

we stayed in the living room suite. very cozy, lots of room. easy access to parking and room.

right next to golf course

spa bath was very nice

it wasn t very clean the spa didn t work the bed was really uncomfortable

pool not working , overpriced

when we got back and parked for the night after dinner, the back parking had a sketchy vibe and we were worried

the pool was cloudy

renovated as advertised 70s looking walls- false advertising no toiletries, no view on pool, no decent towels

not use the pool - the water was so murky that we could not see the 2nd step

laundry buckets for garbage

service animal was charged a pet fee

no password for wifi was given upon registration

the attached bar and restaurant were convenient and staff was very accomodating

is not the facilities fault, but we were going to the casino de montreal and the location of the hotel was too

the sofa bed is not realy a bad . the kids slept on the floor.

kids loved the pool (small but heated

pool is warm water and clean - great for an aqua workout or can use gym beside

old and torn curtains, noise, not enough towels and shampoo in the bathroom, small swimming pool, no changing

quiet and comfortable. acces to the pool.

we particularly booked this one as it had laundry facilities but, unfortunately the dryer broke down

no coin op laundry, no pool, and breakfast not fully self serve.

breakfast was awesome

did told them that we are with kids still staff was giving 4 small hashbrowns with 1 spoon of scrambled eggs�

kids playing in the front of the door at 6h30 am

some free weights in the gym, a dumb bell rack would have been enough.

plenty of parking

clean, comfortable beds, good breakfast, good wifi, nice staff, free and large parking

so comfy, and cozy! breakfast was great and loved the pool sauna and jacuzzi

the gym didn t have a lit of equipment

when we got there there was no parking as a big party was happening at the restaurant but ended at 9 so we

you want to use the pool you have to go to the front desk and they will let you in the pool which is strange

we enjoyed the room service

we left and went to tim's in the same parking lot

fully cleaned, there was previous guest garbage in the bins, and there was a defective towel bar in the bathroom

also, a little note or something in the room and/or hallways to indicate where ice, laundry, pool, etc, were

the spa downstairs and the room was amazing!

i'd go so far as to say it was comparable to the foam tile mats on my gym floor

they have a nice gym with thread mill, bike, weights, ball and mirror and windows with natural light in

plenty of free parking space as well

if you need to do laundry: there is a laundromat close by which is only a 15 min walk, we got the instructions

no laundry services

but once the kids were gone, it was fine

room service wasn t available

value, friendly staff, free parking, right next to metro, mall, grocery, shops, and restaurants

attendant on one of the days had no clue how the laundry works

there was no laundry facilities and no room cleaning for 3 nights

i liked that there was free parking

pet fee was more than what we have paid in the past at other hotels

wasn't impressed we the elevated parking site

the only laundry machine in the area was not working

only one laundry machine for the whole hotel and that was not wotking either.

easy access location, parking availability, big room and comfort bed, laundry s room

laundry was not functioning during our time

no room service or new towels for next day

long stay with kids if we could have a shared washer it would be an additional help or lessen my laundry load

free hot breakfast buffet was great

were clean, front staff evening and mornimg shifts were very friendly, nice pool and gym area, nice location

the pool was clean, same with the gym

staff, very nice and clean facilities, the kids loved the pool and the rooms were very comfortable and neat

room service when in without being announced or even knocking around 10h00

the spa was really nice the restaurant was good and the

everything costs too much. can t access the pool/spa without paying more

clean, good parking and nice location.

claims to be a spa amd 4 star hotel... definitely not that.

liked the laundry

facility of laundry is not good i had missing clothes from laundry moreover no cameras in the area so nothing

there is a guest laundry

very small laundry

laundry is filthy and so is the microwave in the laundry

no laundry room, no microwave

are in the whole way running around, slamming doors, then i phone the front desk, and they sent a laundry

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

no one mentioned anything about there being no laundry service due to covid, 6 days into my 13 day trip, as

staff was amazing and very helpful. kids loved the pool.

s clean and the facilities are great with full kitchen, laundry and i loved my room with ensuite

it had a complete kitchen and laundry

the fully equipped kitchen, complete with a fridge, coffee, and tea, adds to the charm

we had use of the entire kitchen , and will make this our go to spot, the next time we are in town

it was a bonus having use of the kitchen, and nice that coffee was provided

to go cross the busy street for parking, inside the building was old, no laundry facility, no ice machine, ac

the hotel also does not have any washing machines on site so it was impossible to do laundry

the laundry area the floors were never cleaned with crumbs & debris everywhere

place hey don't say what's on the web sit 2nd never clean our room 3rd they put us close to the gym room lots

they gave us late check out

i have no clue if the laundry offers to do your laundry and i didnt ask

breakfast could use some more variety and meat options.

the room was massive and breakfast was good

there is onsite and street parking but check the street parking rules to avoid getting a ticket

great breakfast

our room would get a lot of sun light restaurants, gas station and grocery stores are all close laundry is

for doing laundry

good laundry

there's only one washing machine and dryer, so you might have to wait for others finishing their laundry

amenities: the hotel offers great amenities, including free laundry machines (tide pods are available for $1

wifi was some slow and unstable in my room

pool was clean kids loved it rooms are clean friendly staff close to laronde our destination

it has a pool and gym as well

the room was clean and the wifi worked very well

restaurant and bar closed due to covid stuck in lift for 20 mins with no mobile

pool, well it exists, but not

whirl pool jets weren't very strong

pool was disgusting and not

if it is the only place available, ok but such a shame, it must have been beautiful 25 years - pool in the

wifi password did not work

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

some of the staff were very nice and offered me late check out until 3pm

the spa bath could have been cleaner as well and the staff might want to add some bubbles with the room

there's a small kitchenet but no coffee or muffins were to be found

i had the basement and wifi didn't work for all my 2days stay

laundry

wifi in our room barely worked - it went in and out, which means i would not consider this property

bed, friendly staff who were able to accommodate our early check in

i would say that for this price i could find a place with more facilities like a pool and sauna, for example

the tv is all wifi took us a while to figure it out.

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our

some little repairs could be made behind the cupboards in the kitchen area but i didn't use that space at all

wish i had an en-suite and if yer by the kitchen, you will be up

comfy bed with ensuite and kitchenette facilities, clean and tidy

wifi did not work ever, walls very thin, needs major room updating bathrooms very small

of the storm, the wifi was slow

website said parking and wifi, neither of those was true.

wifi never works

were pleasant and helpful there was an elevator ensuite was clean and appeared refurbished wifi

free breakfast was not a good experience, there was only 1 or 2 staff managing the supplies, saw people

kids in the hallway running and screaming, i don’t party but i watch tv very late and some men

we had 2 adult 2 kids in room, they only gave 2 towel which they did not replace next day

hotel was safe for my 3 kids to run around

is comfortable, housekeeping is friendly,, gym/ fitness center is dirty and not maintained, elevator carpet bit

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for

lobby was full of huge buckets of bedding heading to laundry

nice hotel with all facilities, more than enough free laundry

no on site guest laundry, crowded elevators at key times

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

room had no desk for working. no laundry service.

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

they also accommodated my early check in request with no hesitation

wifi was working good

no major complaints, very comfortable bed, free wifi.

when we left for the day, there was no room service

room service wasn't done as requested

staff was accommodating, room service was also good

we had a continental breakfast in the morning

diy laundry facilities

as the studio is well equipped with kitchenette accessories, the laundry room facilities are on the 1st floor

of restaurants close by the continental breakfast was better than most i ve come across coin laundry

advised re washing facilities for laundry but unable to buy detergent on site for one wash of clothes maybe an

size of room. able to open window. laundry facilities. friendly staff.

basic standard, no bar, no gym, no laundry service

wifi needs improvement. tv couldn't work

restaurant was amazing and the small bar was inviting and good value

the bar is held by a very talented

breakfast was good, if slightly unimaginative, and the staff were universally friendly and very

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

it even had a laundry room to wash clothes

the laundry service was confusing

laundry room (need to use coins) present

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the

confusing room service buttons

hotel room but also has small kitchen which is a plus

spa bath was absolutely lovely , the room was very cozy and comfortable too

booked a king room, upgraded to executive suite! large jacuzzi, cold ac, full kitchen.

every room has also a small kitchen which is really convenient

a bit rundown going to the basement for laundry.

they charge me for laundry in us dollars, but give me canadian dollars

location, size of room, breakfast and access to laundry facilities

kitchenette small but functional (we made dinner twice) and good guest laundry

personnel, room breakfast laundry facility

hotel with an amazing rooftop pool

well stocked bar and good restaurant

clean, great location and beautiful pool view

pet friendly

phenomenal location, pet friendly, steps to everything; friendly staff

rooms and bed, very poor and bad breakfast, wifi connection very weak

wifi was a little spotty

wifi is not accessible

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

the free wifi and the cooked breakfast was a pleasant surprise.

when people check in, they should be told there is a laundry service, a pool table, ice machine

cheap laundry service

no laundry provided.

maid service great got laundry done

great that we could do our laundry here as well, for free

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services

in short, if all employees are off work, you cannot use kitchen(and fridge), laundry, etc

the laundry was a nice bonus too

helpful, pleasant staff. comfortable beds, excellent breakfast, laundry on site.

staff was friend and helpful especially when we need change for laundry

from carrying our bags to arranging laundry to recommending good value restaurants they were excellent

they even did my laundry for a small

useful information on the best ways to travel to places, grocery stores and where to get laundry

laundry service

alas, i spilled on a shirt, so laundry service would have been helpful, but that is not available here

absolutely love the concept of the design - apartment style with full kitchen and laundry facilities

full kitchen and laundry were excellent amenities

plastic, paper, composting vegetables separate from fish; toilet that conserves water; different laundry settings

*drool* laundry machines

modern, clean, trendy—smooth efficient amenities: ac, shower, washer/dryer in room, complete kitchen, balcony

microwave was in the laundry room

plus they want 6 dollars to use the laundry machines

good location. had laundry room

beds not changed sheets and shower curtain smelled like dirty wet laundry that wasn t dryer after

minimal amenities, pool, laundry, leisure areas

only one, ver busy elevator, also used by hotel staff for the laundry

to compensate for it, they offered free laundry, which was fine

coffee machine in the room rooms renovated laundry washing by load is good

a bit of noise from the people in the street. no laundry.

some of the gym equipment didn t seem to be working

laundry facilities on site room was well insulated staff met every request very good size room

helpful staff, easily accessible laundry room, no charge washers and dryers, great location

the hotel provides a free laundry room with four each of washers and dryers

place living room to do puzzles good customer service elevator free laundry center

complimentary laundry facilities very helpful

there was laundry available

- super tea 24 hour--- super super location-perfect staff--- everyone was absolutely lovely laundry facility--

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access -

reception should introduce clients to the laundry and gym services

great room, wonderful breakfast, good laundry facilities, nice courtyard

the manager did my laundry as a courtesy. he went above and beyond for me.

daily room service staff at the reception desk excellent location

room service old furnitures and amenities no breakfast and kitchen options unsatisfactory and poor

room service

i didn't like that the restaurant wasn't 24hrs for room service.

great location, great spa especially paul was exceptional

only drawback of my experience was the poor wifi this made it impossible to do work from my room

was a mishap with room service (sent our order to the pool instead of our room), but they didn't charge us for

wifi connectivity

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

great location close to everything. staff is super nice and friendly. pet friendly.

one of my kids was sleeping so i could not change the room

beds, pillows, pet friendly policy

they were really nice but in checkout they charged me but they don’t let me stay with my sick kids my son has

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

i used the laundry service and they were really quick and did a nice job

no room service

30s couple , no kids, stayed for romantic and elegant weekend in montreal anchored in vieux port

free wifi and a turndown service too

wifi was not strong

room service was not that good

le prepose au petit dejeuner (lequel ne vaut pas les 23$), ne sait meme pas dire bonjour et merci en francais

didn t like that there was no water in the room and that the gym did not have any free weights

pet charge was disclosed only after arriving