wifi was a great stable connection

free coffee. free breakfast

parking beside the window

nice bilingual staffs, daily cleaning, fridge on your request($10 one tie price), so much parking spot available

the complimentary breakfast was good

great staff. quiet ( on second floor anyways) . lots of options for breakfast. laundry room.

we were able to do our laundry to kill the time

the laundry room was free to use

options were good, staff was friendly and accommodating, free laundry, free specialty coffee, cold water and 3

i was very surprised and happy to discover the hotel has laundry machines, as most don't anymore

laundry facilities, vending machines had debit, pets allowed & air conditioning worked well!

pet friendly & laundry facilities were great!

stop for the night; pet friendly, free parking, breakfast included

my kids had fun at the pool ,room was clean and staff were polite and helpful

friendly staff, clean facilities, fun water slide, nice rooms, and pet friendly.

i was able to drop a load of laundry off at the the guest laundry, and go for a swim in the pool while my

gym - equipement was good but didn t open til 8 and because also a club there was a competition

concept was great and adapted for families, the pool/sauna area was fun, the free and accessible parking was

the pool area, spa staff was friendly bed is comfy.

the food in the restaurant was amazing and the masache at the spa was amazing

with 4 kids

it's super functional with plenty of storage space in the rooms, fantastic mini kitchen with everything you

hotel was very clean and spacious, heated pool was great, kids enjoyed it

breakfast could use some improvements. i.e. refreshing prepared food. adding handicap parking.

accessibility and parking.

elevators; stairwells that didn t open to the ground floor; laundry bins consistently in the hallways; see

i really appreciated that there were laundry facilities on the premise

secure parking & easyspacious parking stalls for airport departures

kids loved the pool and wi-fi

room comfortable, breakfast simple but delicious, pool full of kids :(

he made out early check-in easy and the ev chargers on site were really helpful

nice breakfast. very comfortable beds

breakfast area small to few tables for the number of guests

we awake at 10:30 when breakfast is over ,

entered the room we found the floor is covered with dog fur you are taking charge for stay with pet and giving

does not offer self laundry service

weak wifi, that's about the only complain i can have

wifi slow, no extra chair, no soap bar, no room/bath fragrance, no coffee stuf available for next

good wifi connection

slow wifi.

make is to add a robe hook on back of the bathroom door, and add another washer and dryer to the laundry room

laundry

had laundry facilities which was fab for us

hotel had a laundry which was amazing

hotel, staff very friendly parking excellent right outside door to room, good laundry facilities, buffet

laundry

my kids love it

good wifi

wifi is good

easy checking in and out breakfast small swimming pool big free parking

the sitting room with the fireplace is cozy

kids activities were phenomenal

pool was packed with kids no chairs were available for hours

kids loved the pool

staff, fireplace. landscaping

only one thing i didn't like is that there is no laundry room

i wish the pool was bigger.

it was nice and clean, reception was 24/7 , ample of parking space

our only real question is why the bar, patio and pool closed

spacious room, 24-hour front desk (important because our flight was delayed), ample parking, close to

clean, free parking, cozzy, good price ud83eudd17ud83eudd17ud83eudd17

conveniently located. the bar was great!

first, the wifi kept disconnecting from time to time and got quite consistent throughout my stay

good location. pretty clean and staff very friendly and is pet friendly

during the night), there s plenty of outdoor space to walk the dog and it offers a free covered parking lot

size of room. the bed was comfortable. the staff were friendly. good choice of breakfast items.

kind staffs spacy parking lot

room was big and comfortable, wifi was good, and the beds were fine

the breakfast can be hot will be better but it is safe as individually packed and understandable due to

clean rooms and hallways . great breakfast provided as well. kids really enjoyed the pool.

another thing that surprised us, a bit critically, was a lack of laundry room

get what you need in the reception, there is no toiletries, the room they gave us is close to the laundry room

laundry

then, she took me downstairs (in their laundry room) to give me the pillows

we loved that he was allowed by the pool and the little patio they had for

also the laundry facility had older machines and was tucked away in the basement it didn't feel safe

the pool was a nice surprise, or i would say the hot tub was the real surprise, we had fun at the hotel

old facilities, a restaurant is a bit overpriced (and the food is mediocre), no tea in the kitchenette

liked how many activities they had for kids, the pool and the bar next to the pool has slurpies for sale for

great hotel to go with the kids, with lots of things to do

is a no passcode wifi offered by hotel, but the signal cannot cover our room

2 ev charging stations on site

dog friendly and ev charger for our tesla to get free full charge overnight.

lighting a bit low as we had to pull the curtains (overlooking staff parking

adequate parking for persons with disability

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the facility didn't have any laundry service

the hotel offers a laundry service, which was very useful towards the end of a stay

no guest laundry, restaurant closed on the day we arrived.

not having a singular king sized bed if you have a pet friendly room

walking around to use the laundry facilities was not great

facility close to many restaurants, welcoming staff, good sized beds, cleanliness, swimming pool on site

liked the easy access to the parking lot, i would have appreciated having a few chairs closer the the door

no automatic doors and stairs in the hallway it was a nightmare with kids and a stroller

for yr money , pool for the kids , near the bridge easy for arrival & departure

didn t like the elevators were , room service in terms of cleaning was not provided, laundry area smelled

did a massage and the room is in the basement next to the laundry

no room cleaning, hallways are full of leftovers empty trays, dirty towels and laundry

the laundry room only had 1 washer and 2 dryers but only one would turn on- that was frustrating

very noisy all night there was a rolling cart going above the room (i m thinking there is the laundry room

on floor laundry. great room size.

there is a ev charging station nearby

slow ev charger

there is a very good free coffee bar in the lobby, unlimited access

i love the gym and the hot pool

the hotel has a new laundry room

could not locate the gym. no convenient access to mac donald's by foot.

free parking, breakfast was ok

the breakfast!

hotel is not kids friendly

laundry need to pay

host helpful in directing us to laundry facilities

possibility to use the laundry room, although with additional cost

because the room is right beside a laundry room and the laundry machine is right across the wall from the bed

pool and breakfast

the first-floor room was located right next to the laundry supply storage, and the strong smell of cleaning

there was a fridge in the hallway to the breakfast area and cleaning carts or laundry haulers in multiple places

kids said the juice was watered down

very noisy until 10pm and 10h30pm, due to atrium where junior hochey kids and their parents gather, atrium that

not much variety in breakfast but had basic to fulfill you

the laundry room did not offer single-serve laundry soap

we used the laundry and had to clean the machines out beforehand

with 3 beds (up to 6 people in the room) - outdated, decor, hallways, carpets - p1 : all dirty laundry bins

mall was right across and pool in the building and also the laundry facilities

gym

very clean, convenient for our stay. pet friendly

moreover, no room service came to clean the room for the next day's stay

very clean good linens very helpful staff nice gym

very small tv. not obvious to find parking.

pet-friendly hotel. all stuffs are welcoming and helpful.

was able to request an early check in because it was raining and we couldn't do anything we had planned as we

have breakfast but i did have supper the night before at boston pizza and i went right from the pool with a wet

good wifi

pool facilities

the rooms were recently renovated, and the wifi was fast

wifi in our room only worked if you were by the door and even then wasn t great; the pool is very

the wifi connection was very very poor and slow

beautiful interior, easy access to parking and highway, and enjoyed the pool.

you come from a red covid zone you wont be able to have acces to the gym or the pool

if you dont have one they dont register your room for the free wifi and they dont tell you about it

very clean, comfortable and welcoming staff. breakfast isn t bad either.

pillows not two), clean bathrooms, great air-conditioning, windows that open, small hotel bar, laundry room and

was clean, and has vinyl flooring, i prefer that to carpet

ac, bad wifi, tv barley worked, unclean room

high for what we got - a tiny 150 sq ft room for $200 a night - plus you have to pay for each pet you bring and

pet friendly & clean

that's attached which we got a chance to visit on the second trip, and took advantage of the pool, the lovely

that i stayed with my little kids, our hotel room smelled like smokes or cigarettes

vacance village and quebec city lastly they warmly welcomed our pet which added more joy to our kids during

it is not really adapted for small kids, but still very good

the parking is free and the location is only about 10 km outside of quebec city

selfservice laundry was extremely good and quick

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

room was above the laundry room and we seem to hear allot of machines

laundry facilities!

check in and check out, good location, great value for money, loved that the property had a paid laundry

the laundry dryer is very old, the filter screen is worn out

laundry needs to be reserved there is only one washer one dryer

the laundry (if needed) is very expensive

room service seemed to be absent, we had to go to the receptrion to obtain a bottle of wine and

'business' like hotel chain, and new all facilities needed: fast wifi, comfortable room and beds

considering the complementary services, such as a tv with a variety of streaming platforms, laundry machines,

modern conveniences available outside room was available - full kitchen, laundry machines, bathrooms etc

loved being able to do our own washing in the laundry too

is a bar and a a restaurant on the main floor, the girl at the reception is pretty cute, a nice kitchen

the kitchen is awesome with separate equipment for each room and fridge space too

self serve the kids enjoyed the pool but wish it was a little cleaner great breakfast free guest laundry with

a+, we especially loved the coffee and juice bar and laundry, breakfast was great, staff so friendly and helpful

even a free laundry facility was available

open juice and coffee/tea bar, as well as free laundry on site, splash pad, and staff was always very friendly

free laundry

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

horrible room service, even for changing room temperature you have to call front desk as they controls your

very clean and modern, good location, the pool was great and warm

nice pool friendly people

bed was awesome bar was cool restaurant food was really good

laundry and pool were a welcome surprise

laundry truck arriving next our room at 7am. lots of noise

everything, they even had a free laundry room with soap and drying sheets !

breakfast was meager; 1 laundry room for the entire hotel and just a very dated facility and rooms

have lots of bags would be nice to have some muscles at the hotel to get bags up the stairs :) laundry service

laundry facilities immediately opposite

wifi password wrong so unable to check mail when returning to room in evening

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

wifi was weeak

good wifi and very friendly staff (available physically until 20)

the laundry facility is very convenient

the provide laundry

lots of onsite facilities, including a laundry room and gym and restaurant

kitchen was nice, but missing a few important articles, such as a toaster and glasses

would love to see a restaurant and/or bar added for breakfast and dinner alternatives

disappointed that this hotel doesn't offer a kitchen or laundry room, especially given the price

information in the room about how to connect to wifi and work the tv as well

-i asked for wifi code one of the staff wouldn't give me the code because it was not 16h but the other one gave

comfortable room with lots of closet space, good size tv & wifi

wifi was weak

staff we very friendly and dealt with all our enquiries such as laundry service, getting coins for the vending

close to sight seeing attractions, laundry very close by. staff very accommodating.

laundry was an issue

there is no laundry room , room is very small

laundry is overpriced. breakfast very heavy, the room not spacious.

would be nice if they had laundry facilities on-site

didn't like that the pool and sauna were only open after 4pm most days

pool and gym also well kept

bar and restaurant closes early. no bar at the hotel.

location was excellent and it had a nice view. gym was really nice as well.

no laundry bags in room and very limited or slow wife.

no laundry facilities

great location nice pool area

location is very good. room was clean. pool is good too. restaurant in hotel are good.

there are a great selection of cafes and bar a few minutes walk

clean, nice room(s) w/ fireplace, tub & separate shower.

wifi is not reliable and they charge $25 for you to park your car in an uncovered parking lot in an

the wifi did not work very well, the air conditioning couldn't be turn off...

hotel was nice, beautiful room, good location near a lot of sights, tub was nice and fireplace was a good touch

wifi was not great while we were there

really all good maybe could do with a laundry room for travelers to catch up on washing

ample parking

bar on-site with pool table and video gambling

the breakfast is amazing! we loved that it was spacious and pet friendly.

it costs more than a really nice 3-4 star hotel with pool and included breakfast in niagara falls for example

lots of parking close by

should charge for the breakfast the same price they established at booking

and pretty modern hotel only a few miles from the beautiful old quebec city, and situated on a golf course

our greetings upon arrival, shuttle service to centerville quebec, spa facility, massage service, our room and

the location is convenient as well, with restaurants and a golf course nearby

laundry facilities on site or a coin laundromat near by

also no laundry room and no little convenience store

no bag for laundry/dry cleaning

gym 24h, sauna is also available

there was a room service plate next to my door which stayed there the entire time and no one cared to pick it

also there was a great deal of confusion regarding laundry service

hotel did not offer a lot of information in the rooms about room service, spa, laundry, events, eating, etc

we liked the pool, the spa and it has access to the busy street full of restaurants

the spa tub in our room had fantastic bubbles

we missed any information about the spa for example

top laundry service-helpful staff

there s a rec room with pool tables, ping pong tables, air hockey for families with kids

super cool outdoor heated pool and a sauna

the bar and restaurant had the same menu so barroom munchies were not on the

view was great ,pillows were excellent great room size room service great

we only discovered the hotel has a laundry as we left through the underground car park

laundry facilities were poor

skills were beginner level, great restaurant in the hotel, a convenience store and use of laundry facilities

great restaurant in hotel and a place to do laundry

laundry room was kind of isolated, down in the car park which put me off using it but two of our

was only the bartender to take care of the bar and the restaurant

from front desk to restaurant staff to bar staff to concierge & doorman

bar downstairs was closed

had firm request that our room should be made daily as we had younger kids

the room with lunch corner, that provide banquette and table was nice to have meal with the kids and play little

was no laundry service

i prefer a place with laundry possibilities - there is though a good steamer in the room and a laundromat nearby

everything and most importantly the little teddy s for the kids

2:30 am, we noticed it to the front desk but they did not had the bill merged with our last food room service,

great bar located inside with music and great ambiance

loved the fireplace

the room was beautiful we had a suite number 15 with a kitchen and living room area

the wifi was complimentary (included in the price), strong and reliable

big space and bed with sofa bed, huge bathroom and kitchen although we didn t cook anything

rooms have good wifi and cable tv

a lot of things in this hotel are self-serve (like the wine bar - actually pretty fun

friendly staff, convenient and available parking, the room was large and comfortable for our use, pet

we moved to a room with a king bed and kitchen

bed was very comfortable , the wine bar and the coffee machine with all the espresso and latte that was a plus

could have been my phone acting up, seemed the wifi kept kicking me off, overall it was not a huge

i could do laundry which was great

you are offering laundry facilities you have to ensure that the appliances are properly working

laundry machines that are free to use

we didn't use it, but there is free laundry on-site and outdoor space to relax

the laundry was easy and free

lobby access code, room access code and wifi details were sent in a day in advance and even though there was

the wifi was iffy at times but i didn't really come to be on my computer!

wifi

wifi was next to non-existent. so unreliable and slow.

also, the wifi in the room in front was very weak

there was a laundry

laundry a short walk to rue st ursule

nicely sound proofed and a lovely pool that the kids really enjoyed

restaurant was wonderful, as was the room service

clean and close to walk to everything. the pool was an added bonus with the kids.

i would like to book the spa next time and plan to utilise the facility more

of calm permeate the property with opportunities to participate in yoga, meditative walks or spa treatments (

i had to pay for parking no gym or sauna

did not have breakfast. great location. calming.

the wifi connection isn t very good in the room.

breakfast was fresh and delicious

the breakfast was yummy and the staff was so accommodating

the host, the breakfast, the bed, the large downstairs room, the outdoor space, coffee anytime!

breakfast was perfect and the setting was lovely. staff were exceptional.

had awesome breakfast every morning

room beside us was were they did the laundry and where all cleaning supply s were and there was a lot of noise

in my case i heard the noise from the laundry very early in the morning

room was next to laundry room so was very noisy sometimes to 10 or 11 at night

room we were assigned was in the basement, next to the laundry room, which was loud as well as the maids who

sorry it just the kids that ruined my stay

we sent out laundry with good results

we got a room upgrade, early check in

beautiful relaxing room, gym, movies and popcorn for your room

front desk staff unable to help with wifi question

wifi was reliable and there was a beautifully appointed conference room in the library as well

the barr was also great, and the self-service laundry facilities were a real bonus for us

50 dry laundry machine in the basement

location, the room, the hotel style, the cocktail bar, laundry room

the hotel has laundry machines for guests to use, which is a nice feature

no restaurant and laundry service in the facility.

it would have been helpful to have a printout upon arrival regarding laundry facilities, pharmacies etc

free wifi

wifi was very hit or miss

wifi worked very well

guest with kids running in hallway late at night only in the last 2 nights of 5 night stay.

pet friendly and very convenient to explore old city and the staff even charged our car without

t bring our dog with us but loved that the hotel is pet friendly and has treats and souvenirs for the pups

the hotel was pet friendly (the staff greeted our dogs with dog treats when we got there)

our only complaint was that one night a new guest brought a pet to the hotel, the pet was making noises in the

we were not told about access to a pool, hot tubs or the gym at a near by hotel

the hotel has a small gym and spa too

because of my work, i also remote worked and i had no issue with wifi

small congested room and bathroom, housekeeping facilities not available, minute gym, difficult to get uber or

staff, facilities : room, gym, spa, breakfast room

the hotel is very new and the room are nice and spacious. there is a pool that kids can play in.

got a late check out no

wifi, coffee, refrigerator

the wifi would randomly stop working.

and the we weren't able to connect to the wifi

they accommodated an early check in request and gave us a room with a great

small offered everything i needed - breakfast was provided in my room each day, housekeeping, laundry service

impressive quick and cheap laundry service

helpful trying to do their best to overcome several issues that occurred - comfortable bed - nice laundry service

well equipped room, lovely daily breakfast.

they left me a beautiful christmas card and some chocolates upon check in and after dinner were greeted with

access to the free wifi expired the morning we were checking out

the wifi worked fine, room had tv, coffee machine, and daily room service

it is super close to the train station and the bar below the hotel was great to have a low key night (beer and

very spacious, well designed, really appreciated the kitchen.

were on the first floor (above the bar) and there was occasionally sound from the bar (it wasn't really a big

i can rate it 10/10 if there was a room service for our room. otherwise, everything was perfect.

wifi is very very god breakfast and staff service is very good

minimum room service

hope breakfast and room service was available

the fireplace in our room did not work. and the carpet was stained .