pillows not two), clean bathrooms, great air-conditioning, windows that open, small hotel bar, laundry room and

parking for truck and trailer if at the motel

the staff and the location were excellent. i appreciated the availability of an ev charger.

a basic continental breakfast to start you day

room was in a remote building which required a 5 minute walk to the main building for breakfast

wifi was really not good, did not work most of the time

free coffee. free breakfast

hotel is sold as pet friendly but it is not

nothing provided for the kids at the breakfast

i show him that i paid for 4 people than he make me wait while my kids in the shower

laundry available

great staff. quiet ( on second floor anyways) . lots of options for breakfast. laundry room.

options were good, staff was friendly and accommodating, free laundry, free specialty coffee, cold water and 3

we were able to do our laundry to kill the time

free breakfast, free coffee&espresso drinks and juice 24/7, free local quebec apples, free laundry (clean

laundry facilities, vending machines had debit, pets allowed & air conditioning worked well!

pet friendly & laundry facilities were great!

pool with the water slide was perfect for the kids to unwind and tire out before bed

my kids had fun at the pool ,room was clean and staff were polite and helpful

we had the family suite with the bunk beds, which was so fun for the kids

i was able to drop a load of laundry off at the the guest laundry, and go for a swim in the pool while my

free car parking places. the hotel restaurant prepared delicious breakfast.

wifi was not great.

a suggestion, if you don't have kids try to ask for a room with outside view

we ate at the restaurant 3 times and ordered room service 2 times

pet friendly, extra clean

the pool is not huge but it was very clean and my kids had so much fun

great room great pool great gym

wish i had been there a little longer so i could of utilized the facilities including the gym and indoor

the breakfast is excellent. everything is fresh and loaded.

all staff were very welcoming! very pet friendly!

we travel with kids so it helps to have more choices than just toast

pet friendly and patio and close to airport and services

clean, comfortable, good breakfast.

breakfast with a variety of options, i loved it so much

i really appreciated that there were laundry facilities on the premise

elevators; stairwells that didn t open to the ground floor; laundry bins consistently in the hallways; see

there is underground parking for cars

hot tub (without young children) indoor parking cleanliness

breakfast bar was disappointing

does not offer self laundry service

weak wifi, that's about the only complain i can have

not enough parking...and....breakfast is terrible

parking was close and secure, though access to the parking lot was difficult during rush hour if

good wifi connection

laundry facilities

coin laundry was very useful

laundry

hotel, staff very friendly parking excellent right outside door to room, good laundry facilities, buffet

hotel had a laundry which was amazing

on floor laundry. great room size.

slow ev charger

there was no pool, or kids play equipment, but that didn't really affect us

lots of grass, fire pit and nice outdoor pool

i love the gym and the hot pool

boston pizza in the parking lot and a metro grocery store across the street if you need anything

i like the location and they pet friendly hotel.

like the hotel it has an indoor pool ( the water was cold) it has an jacuzzi

great breakfast, renovated rooms and pool all fun.

could use a few more gluten free options at breakfast.

laundry

and welcoming staff, continental breakfast, decor, bed comfort, cleanliness of bathroom, pool, location to

outside the old quebec was still perfect as was near grocery store and a gas station and free parking

the large bathroom, small kitchen area, separate sitting area (nice fireplace), and massive bedroom with a king

the room's clean and beds are comfortable. parking is included and there's lots of parking

the sitting room with the fireplace is cozy

kyle was fantastic. restaurant / bar staff were great.

spa and bed

possible 5 star charge for parking $21 and pet the size of my hand $57

to slow to serve the dishes and my kids couldn’t dinner because they bring the incorrect dish

parking, clean room, great value

used sauna, swimming pool and gym

is my go-to hotel when i go to quebec city, it's the cheapest pet-friendly hotel in the area (when you account

the gym was in the dungeon-like basement with outdated equipment

one of the running tracks in the gym was out of order (required maintenance according to the panel)

only one thing i didn't like is that there is no laundry room

new new ac library quiet this hotel should be rated four star hotel not two star plenty & easy parking

could stay at the pool before the check-in

i wish the pool was bigger.

location, lots of parking on premise, stayed in the newly renovated building, very nice and clean

laundry

another thing that surprised us, a bit critically, was a lack of laundry room

get what you need in the reception, there is no toiletries, the room they gave us is close to the laundry room

then, she took me downstairs (in their laundry room) to give me the pillows

only downside is the pool is only opened during summer (outdoor)

very slow service at breakfast, error in my order, bar closed due to group reservation

we paid for a pet fee but there was no dog dish etc which the hotel stated there would be.

location to get into old city by bus very flexible parking onsite excellent staff at reception excellent

the hotel is pet friendly and they have pet bowls and snacks for pet which is very cute

liquid hand soap and shower gel were provided, but no bar soap

the facility didn't have any laundry service

no guest laundry, restaurant closed on the day we arrived.

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the hotel offers a laundry service, which was very useful towards the end of a stay

hotel hallways were filthy for pet wing ,reception was very vague on restaurants in area

also the laundry facility had older machines and was tucked away in the basement it didn't feel safe

we loved the hotel my kids were very very happy!

the pool was a nice surprise, or i would say the hot tub was the real surprise, we had fun at the hotel

the pool, amusements for the kids,

pool and design recreation areas

walking around to use the laundry facilities was not great

nice little pool outside, not

smells smoke when you get inside not recommended with kids

the kids were happy with the pool

big bathroom that was convenient with mobility issues and kids

didn t like the elevators were , room service in terms of cleaning was not provided, laundry area smelled

very noisy all night there was a rolling cart going above the room (i m thinking there is the laundry room

did a massage and the room is in the basement next to the laundry

no room cleaning, hallways are full of leftovers empty trays, dirty towels and laundry

the laundry room only had 1 washer and 2 dryers but only one would turn on- that was frustrating

the hotel has a new laundry room

pool hours were great 7am to 11pm kids loved it rooms are small but clean

floor had a lot of families with kids so it did get noisy at some point

we did not do breakfast at all

floor had a lot of families with kids so it did get noisy at some point

the first-floor room was located right next to the laundry supply storage, and the strong smell of cleaning

there was a fridge in the hallway to the breakfast area and cleaning carts or laundry haulers in multiple places

there was no room service

nice little gym

has a modern interior except the lobby (a little outdated and dark) -the breakfast room is in the middle of the

mall was right across and pool in the building and also the laundry facilities

with 3 beds (up to 6 people in the room) - outdated, decor, hallways, carpets - p1 : all dirty laundry bins

we used the laundry and had to clean the machines out beforehand

the laundry room did not offer single-serve laundry soap

didn’t have a place for kids to play, no playground, no play room.

love that they are pet friendly, they had cookies, bowls and a dog bed ready when we came to the room

very small tv. not obvious to find parking.

the underground parking is only accessible by stairs no ideal when carrying luggage

parking was very small and had a dead end one way road

we were travelling with a pet, and the dog bed and food dishes that were in the room upon arrival were a lovely

pool was great

that no ustencils and glasses were provided in the kitchenette.

cleanliness, frienfdly staffs, swimming pool

though was in fact a very uncomfortable couch, clearly not fitted for two adults (maybe two tiny kids

we had to sit on the second floor which with two young kids going up and down stairs with their plates was not

laundry need to pay

possibility to use the laundry room, although with additional cost

because the room is right beside a laundry room and the laundry machine is right across the wall from the bed

host helpful in directing us to laundry facilities

did not expect a small gym and pool and was surprised to have it onsight

was able to request an early check in because it was raining and we couldn't do anything we had planned as we

one day room service did not do my room (despite leaving already at 8:30 am)

close to the place we were going, the pool and spa area was really cool and the staff were very nice, room was

wifi was bad. pool area very noisy.

the price, the spa (pool / hot tub / sauna area)

bed was very comfy and the hotel offers free parking

that's attached which we got a chance to visit on the second trip, and took advantage of the pool, the lovely

that i stayed with my little kids, our hotel room smelled like smokes or cigarettes

vacance village and quebec city lastly they warmly welcomed our pet which added more joy to our kids during

it is not really adapted for small kids, but still very good

the parking is free and the location is only about 10 km outside of quebec city

selfservice laundry was extremely good and quick

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

room was above the laundry room and we seem to hear allot of machines

laundry facilities!

check in and check out, good location, great value for money, loved that the property had a paid laundry

modern conveniences available outside room was available - full kitchen, laundry machines, bathrooms etc

considering the complementary services, such as a tv with a variety of streaming platforms, laundry machines,

loved being able to do our own washing in the laundry too

the shared areas (living room, dining room, kitchen, bathrooms) were also spacious and clean

it was also nice that the kitchen and common area has ample space to make food and have meals

the laundry dryer is very old, the filter screen is worn out

the laundry (if needed) is very expensive

laundry needs to be reserved there is only one washer one dryer

gym facilities was a small room with treadmill, bike and some weights which mysteriously

the fireplace at the lobby and the indoor pool

self serve the kids enjoyed the pool but wish it was a little cleaner great breakfast free guest laundry with

a+, we especially loved the coffee and juice bar and laundry, breakfast was great, staff so friendly and helpful

even a free laundry facility was available

open juice and coffee/tea bar, as well as free laundry on site, splash pad, and staff was always very friendly

free laundry

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

horrible room service, even for changing room temperature you have to call front desk as they controls your

very clean and modern, good location, the pool was great and warm

nice pool friendly people

bed was awesome bar was cool restaurant food was really good

laundry and pool were a welcome surprise

laundry truck arriving next our room at 7am. lots of noise

everything, they even had a free laundry room with soap and drying sheets !

breakfast was meager; 1 laundry room for the entire hotel and just a very dated facility and rooms

have lots of bags would be nice to have some muscles at the hotel to get bags up the stairs :) laundry service

really all good maybe could do with a laundry room for travelers to catch up on washing

wifi did not work

that it was pet friendly.

charged for my pet. expensive for what it is ( old time hotel with no pool)

bar on-site with pool table and video gambling

laundry facilities immediately opposite

wifi password wrong so unable to check mail when returning to room in evening

good wifi and very friendly staff (available physically until 20)

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

wifi was weeak

the provide laundry

lots of onsite facilities, including a laundry room and gym and restaurant

the laundry facility is very convenient

spacious room, lovely furnitures, renovated hotel building, shops and restaurants near-by, nice kitchenette with

the bed and the kitchenette were awesome too

disappointed that this hotel doesn't offer a kitchen or laundry room, especially given the price

-i asked for wifi code one of the staff wouldn't give me the code because it was not 16h but the other one gave

comfortable room with lots of closet space, good size tv & wifi

information in the room about how to connect to wifi and work the tv as well

wifi was weak

no laundry bags in room and very limited or slow wife.

no laundry facilities

wifi was very spotty. other than that great spot to stay

variety of amenities, good equipment and dumbbells in gym, great location near a strip of restaurants, convenient

only area that could have been cleaned more was the gym and spa area

no laundry

laundry is overpriced. breakfast very heavy, the room not spacious.

there is no laundry room , room is very small

close to sight seeing attractions, laundry very close by. staff very accommodating.

staff we very friendly and dealt with all our enquiries such as laundry service, getting coins for the vending

would be nice if they had laundry facilities on-site

the location is great, nice gym and pool, variety of food in the buffet, very comfortable beds

swimming pool was the best place to relax after a day of walking

it was convinient that it had a pool for the kids

being pet friendly

the wifi was spotty

the wifi did not work very well, the air conditioning couldn't be turn off...

the wifi did not work at all

no flames in fireplace

dirty floors, broken coffee machine took my money, spotty wifi

also no laundry room and no little convenience store

no bag for laundry/dry cleaning

laundry facilities on site or a coin laundromat near by

the pool is outside . very cold. my kids were disappointed.

washroom in main floor swimming gym area restaurant manager were road, breakfast service was not good at all

also there was a great deal of confusion regarding laundry service

hotel did not offer a lot of information in the rooms about room service, spa, laundry, events, eating, etc

it was comfortable, had it's on spa jacuzzi which was great as well as a fireplace

that the temperature in the pool was too cold ud83eudd76

a nice pool for kids

the trailer parking was perfect and felt very safe

we preferred to have a breakfast somewhere else and enjoy quebec's downtown atmosphere

complexity of the tv hotel system and unable to used the fireplace.

there was no real living space in the room with the gym

) as was the janitor near the pool and the chef

top laundry service-helpful staff

there s a rec room with pool tables, ping pong tables, air hockey for families with kids

super cool outdoor heated pool and a sauna

the bar and restaurant had the same menu so barroom munchies were not on the

view was great ,pillows were excellent great room size room service great

we only discovered the hotel has a laundry as we left through the underground car park

laundry facilities were poor

skills were beginner level, great restaurant in the hotel, a convenience store and use of laundry facilities

great restaurant in hotel and a place to do laundry

laundry room was kind of isolated, down in the car park which put me off using it but two of our

was only the bartender to take care of the bar and the restaurant

from front desk to restaurant staff to bar staff to concierge & doorman

bar downstairs was closed

had firm request that our room should be made daily as we had younger kids

the room with lunch corner, that provide banquette and table was nice to have meal with the kids and play little

was no laundry service

i prefer a place with laundry possibilities - there is though a good steamer in the room and a laundromat nearby

everything and most importantly the little teddy s for the kids

2:30 am, we noticed it to the front desk but they did not had the bill merged with our last food room service,

great bar located inside with music and great ambiance

loved the fireplace

the room was beautiful we had a suite number 15 with a kitchen and living room area

the wifi was complimentary (included in the price), strong and reliable

big space and bed with sofa bed, huge bathroom and kitchen although we didn t cook anything

rooms have good wifi and cable tv

a lot of things in this hotel are self-serve (like the wine bar - actually pretty fun

friendly staff, convenient and available parking, the room was large and comfortable for our use, pet

we moved to a room with a king bed and kitchen

bed was very comfortable , the wine bar and the coffee machine with all the espresso and latte that was a plus

could have been my phone acting up, seemed the wifi kept kicking me off, overall it was not a huge

wifi was a little temperamental

wifi connection in my room

also, the wifi in the room in front was very weak

wifi was not effective maybe because we were on the 4th floor

the wifi was iffy at times but i didn't really come to be on my computer!

laundry machines that are free to use

the laundry area was clean and we didn t have to wait to use the washer/dryer

not be closer to old quebec, and all the facilities you need are available from a full kitchen to laundry

the laundry was easy and free

i could do laundry which was great

breakfast was delicious

mornings were a delight with a wonderful continental breakfast, and having free coffee and nespresso available

very cramped impractical kitchen/coffee area

breakfast was perfect and the setting was lovely. staff were exceptional.

had awesome breakfast every morning

in my case i heard the noise from the laundry very early in the morning

room was next to laundry room so was very noisy sometimes to 10 or 11 at night

room beside us was were they did the laundry and where all cleaning supply s were and there was a lot of noise

room we were assigned was in the basement, next to the laundry room, which was loud as well as the maids who

free wifi

laundry a short walk to rue st ursule

there was a laundry

with a baby, 2 kids and a stroller it was a little difficult, but staff was awesome placed us in the front of

renovated hotel is in a very good location, central and with a very nice spa and gym

they assisted us with a room service issue with professionalism

wifi speed was way too bad

slow wifi.

silent breakfast was realxing and the food delicious, fresh and healthy

there are no tvs in the room but you can access wifi

the hotel’s restaurant offers a terrific breakfast and lunch and several spa services

it would have been helpful to have a printout upon arrival regarding laundry facilities, pharmacies etc

guest with kids running in hallway late at night only in the last 2 nights of 5 night stay.

little small room for family with 2 kids. but for 1 or 2 night was oki.

free wifi

little fireplace heater did not work

wifi drops off each time you log off or change rooms which can be annoying.

pet friendly and very convenient to explore old city and the staff even charged our car without

being able to have two devices on the wifi at once

hotel staff could have mentioned access to the pool in the sister hotel 10 mins down the road at check in

the wifi was included, but you had to log in every time you wanted to use it, which was kinda annoying

we sent out laundry with good results

a gym that we had to book a time for which restricts convenience

gym facility is not great. an upgrade will be nice.

front desk staff unable to help with wifi question

beautiful relaxing room, gym, movies and popcorn for your room