our room was next to bags and bags of laundry which were stacked on the floor in the corridor

what to expect given the rundown decor and poor cleanliness which culminated with a pile of dirty laundry bags

tv, brew making stuff, a desk to work at and free wifi with a good signal

big room, plenty of parking spaces, really friendly staff, bed comfy and room clean

parking on site

bar had friendly staff and right at town centre

room standards were exceptional reception facilitated my needs hotel bar was lovely

clean, tidy, good was brilliant, staff friendly, onsite parking

the staff were friendly and the breakfast was brilliant

was immaculate and ready for our early check in

internet connectivity within building although wifi icon strong staff dismissive

free parking

of the reasons we chose the hotel was because it had and ev charger but it was not working when we were there

spa staff at reception were indifferent and unwelcoming.

we had an great morning in the spa and the lunch was delicious

on arrival we found a bag full of dirty laundry in our room and on reporting this to reception received no

fabulous grounds, good food, comfy room and public areas, easy parking, exceptional vfm.

it was a shame that there wasn't a small fridge in the room for our milk (for the kids)

calibrated, as it was missing a lot of children's channels such as tiny pop which helps keep the kids happy

the staff on reception and in the bar were very friendly and helpful

wifi was hit and miss unfortunately

no tv lounge, only 1 ev charger

knowledgeable staff, comfortable large rooms, food superb, ample parking, clean, ideal location with easy access

old building , plenty of parking and beautiful grounds staff friendly room large and

had requested an early check in through booking

by a washing machine in the adjacent laundry room on spin cycle and the cleaners talking outside our door going

location, a few minutes walk from the sherwood forest and edwinstowe village large car park free wifi

were great and friendly, place was very clean, food very good, great menus, plenty parking, good wifi

excellent location for visiting with a pet

everything was perfect, nice people. good food. beautiful room, baby lucas and pet friendly

the room was at the back of the hotel overlooking what looked like a laundry or rubbish crate!!

and the view from the window was three laundry containers so the bedding didn't appear to be being stored in

the wifi didn t work in the rooms and the beds were hard and uncomfortable

internet wifi was awful this last visit

was very close to where i was working and it had room service which was a lifesaver as there wasn t much close

great breakfast, good bar area to eat in during the evening

us with an extra charge of 20 for the 2 kids, even though we booked a family room

children wanted kids food but staff wasn't clear on whether or not we could order food and bring to the party

couldn't get the wifi to work.

fact i was in bed next to a function room and had kids running past my window and putting their arms in my room

noise early in the morning even bank holiday monday with the bin wagon and laundry

beds ,warm rooms and great bathrooms ( we stayed in the courtyard accommodation) ample parking close to rooms

just disappointed the jacuzzi was not working and the swimming pool had a smell to it.

great room service

had to wait a very long time for our bar meal on both nights - not good with two young kids

and rang me back saying we're in rooms 1 2 3 and 20 so fair enough because we were 3 mums with kids so wanted

had not always found the rooms comfortable, with nice clean beds, cosy temperatures and excellent wifi

free parking and staff were friendly and helpful

free wifi. hot shower. full english breakfast included. free pool.

cheap and cheerful free parking 24 hour reception good food

the wifi was sufficient

room service would have been nice, to order my food and drinks sent to my room. oh well.

in and on ground floor for the room and shower was good as had rail and nice temperature and wifi was brilliant

lift didnt work and wifi speed was very low

relaxing bar and welcome area. convenient access to supermarket, pub and motorways

dirty dishes and laundry left in the hall for at least 15 hours during my stay

kids breakfasts charged same as adults

they go above and beyond to make you and your pet welcome

the property had a lovely atmosphere and parking which is always a bonus

wifi was temperamental in some parts of the hotel.

a room directly across the corridor from the laundry room, staff arrived at 6

we enjoyed a good meal in the bar in the evening and had a delicious breakfast the next morning

lovely hotel in a great location. really friendly staff and great room service!

view from the window, i was expecting the bath to be a jacuzzi with it being a spa room but it wasn't and it

wifi is very poor would be a nice touch to have a fridge in the spa suits

on the ground floor and looking out of the window all we got to see was the depot full of dirty laundry

clean laundry (bedding/towels) outside in cages open to the elements and wildlife on a rainy night

unless you drive it isn t the easiest to get around room- view from the room was dirty laundry, the bed side

stayed before in the same room however this one was abit smaller next to a laundry room and there were things

i loved the food and the wedding breakfast more, never had juice beef and the yokeshire pudding like it wooo

spacious room, large bathroom. friendly staff and ample parking.

kids bed extremely uncomfy, felt every slat

service, went the extra mile; i was late and they were very understanding - wifi excellent, more than adequate

com didn't make it clear that if a pet was booked in only family rooms could be booke; the room allocated was

couldn't make table booking but managed to get room service the food was amazing

absence of laundry no fridge no enough blankets

brilliantl spa facility

very clean and great car parking

parking and wifi included in the price

warm comfortable hotel room. relaxing bar with good food. friendly welcoming staff.

improve the gym with more equipment!

ordered room service ham sandwich not edible, bread stale

we were staying with our two young kids and asked for anything extra extra blanket and were told there is no

only thing i would suggest is a room service menu in the room- but that's only a minor quibble

location, parking, staff.

managed to arrange an early check in which was handy as we were going to a wedding

very clean, well kept rooms and a good breakfast. friendly and helpful.

breakfast room was very modern with smart tv and room very clean, bed was very comfy, the manger

very fast wifi

helpful staff, beautiful breakfast, although on main road there was literally no noise, car parking

turned in laundry to get washed & was returned a black sweatsuit with bleach spots all over it

there was a laundry truck parked outside my room at about 5:30am, that disrupted my sleep a great deal

store her milk in their fridge, the travel cot was set up ready with bedding when we arrived, and laundry was

downside was the room service food

this a few times, the wife and kids love the breekie, but i give it a miss, especially the sausages, come on

like the multiple bags of dirty laundry scattered throughout the halls, which was there when i arrived at 10pm

aircon was not working. no fridge in room. no guest laundry.

wifi connection was good

very friendly and helpful stash and a very good breakfast

wifi awful

the bar facilities were a bonus for when we returned from a festival

quick check in procedure, friendly staff, car park, wifi

easy to get to, plenty of parking spaces & a good breakfast

breakfast and evening meal first rate , very good parking and friendly staff

was not given a wifi code at check in

lovely hotel modern lovely rooms great food breakfast was the best

liked friendly staff and super bar man who created a mocktail from my favourite ingredients from scratch which

service from all staff encountered, ambience of the building was great it felt homely, room service was second

breakfast ordered on room service was eventually delivered 45 mins late after a few calls

room service was very nice

this was the only thing really one of the juices was leaking onto the table whilst we were having breakfast

the breakfast was excellent, they offer a fully cooked breakfast and a good choice of condiments and

staff, comfy bed, clean rooms, and a decent breakfast

wifi didn't reach the room i was staying in

wifi didn't reach as far as my room

lovely staff, comfortable beds on the hard side, warm room, great shower, wifi works.

value for money, easy access, adequate parking, good location, clean and tidy, helpful

the hotel bar was perfect for what we all wanted

the wifi don't allow to use an vpn access

parking and bar

washing laundry hours shower flooding bathroom floor

no iron in the room means you have to use their laundry service

washing laundry service was not

corridor noise in the morning, our room was next to the laundry area, but that is a minor thing.

but, there was packets of biscuits which the kids loved

and pillow covers were looking either too old and used or may be not laundry washed for new guest

very helpful and friendly staff. room comfortable. bar lively

the pub, the cafe and the everyday room service.

wifi in the apartment room, luckily we had plenty of data

you walk into the bar area which can only be accessed by the ring door cam

gym and swimming pool use to be free and now there was a 5 charge

taxis cheap and plenty of free car parking at the hotel

the family room being located on the busy main road. kids had a disturbed sleep

were very friemdly, excellent location for sheffield and the bowling next door was a bonus for kids

a bit of the downside was the pool/ spa next door expect for one day pass to use the pool or facilities there

art deco interior, very nice rooms, great location with ample parking, lovely sunday roast in the stunningly

room service was good, prompt and the food was lovely

very poor wifi,

it has great parking facilities, a bar, restaurant and conference facilities

order breakfast room service and the room didnt even have a safe or fridge in an executive room

central, easily accessible, fairly priced, clean, comfortable, welcoming, pet friendly.

arrival we had previously requested an early check in if possible, as the race events were starting within the

room was clean and quite spacious. lovely views over the race course. free wifi

lovely staff and lovely rooms, very pet friendly

breakfast a bit pricy, especially for kids.

to make matters worse, a door directly opposite our room was propped open, pumping humid laundry air directly

building, very thin walls, no laundry facilities, no heating

wifi a little temperamental...

drinks at the bar were quite pricey and the tv within the room didn t work but this didn t ruin our time

wifi so weak it was unusable in third floor

no air con, no fan, no laundry service and expensive

photos are of the laundry that where in the corridors when i checked in on saturday

dirty laundry in corridors all night and still there in the morning

hot and no fan or air conditioning, no laundry facilities, could not cancel room even when i booked a different

groups of drug users & people who looked homeless congregate next to the hotel; local kids use the 1 way system

pool and gym are great and staff excellent

great spa facilities

friendly staff nice room, gym and swimming pool was nice as well

spa facilities unavailable on sunday morning

facilities - gym, sauna/steam room and swimming pool

like laundry bag and slip, or hairdryer, were not on the room

wifi was not great, the room we had, the best reception was in the bathroom

beautiful well decorated room. spa facilities were excellent.

the gym and pool were great

the addition of a swimming pool

sounded like trollies from laundry or kitchen being pushed around a lot

no on-site laundry mat.

laundry service very easy to use

four and with half board had a real nice 3 course gourmet dinner included for all of us with good kids options

we were allowed a late check out at 2pm at no extra

a lady staff taking laundry into a lift , rude and glared at us .

view (had a brick wall view) no laundry services no electric iron and ironing board in the

order handed in the previous day, but i was at no point made to feel uncomfortable or that the kitchen would be

kept kitchen/bar open late after our gig which was excellent

we didn t book a breakfast, we decided we wanted breakfast but we re told that the kitchen was now closed

got back to hotel about 9:30 restaurant was closed so we ordered room service, only had pizza 40 for 2

friendly staff, clean and lovely rooms, quality breakfast and comfortable beds

clean, modern, good gym

we had a suite and it was fantastic. room service was excellent

was nothing i didn't like from reception staff to bar staff and breakfast staff excellent stay from

shaving kit / laundry bag when we aked we were told that there was a charge for one (the shaving kit) and the

bar had a good selection of gins

staff were friendly, the room was clean, the gym was good too. wifi was fast and stable.

quiet and spacious room. access to pool and steam room. central location. laid back hotel.

room service paid the extea but had to call done and get the food at separate times

didn't think it looked very nice having dirty laundry bags outside the rooms at this time being as check in

finally, the housekeeping team would leave dirty laundry, glasses and crockery piled in the corridor from the

food via room service was disgusting

great hotel, great spa and great location!

young kids running around the hotel knocking on doors at midnight

24/7 room service not true

bar was great

liked the cleanliness and decor of the hotel, food by room service wast bad either, they also sorted us out a

a minor thing need to let customers use a debit card to be able to order room service not just a credit card

it has a small cardio gym

others ,food at the restaurant was not upto mark, service was slow, there was a mess up with our laundry

in the early morning by noise from outside due to a laundry delivery within the hotel premises below my

said a/c worked well certainly nights and didnt a few others , was a bit of a mess up with our laundry where

) was really helpful in booking a late check out and any inquiries we had

gym was lacking weight machines

room - the view was a blank concrete wall and hotel laundry

free wifi

room service (food late afternoon) was good

the window didn't open, so we had to keep the air conditioning on - that's a pet hate of mine

room service food was very average.

no laundry facilities because christmas and no change of towels

housed me next to the laundry store

no laundry facilities or service at all

be better if there's a laundry in the hotel

the room was spacious and comfortable, easily fitting two adults and two kids

breakfast is not great value for money, but the room is so cheap it doesn't matter

i couldn't get an early check in,

we were able to have a early check in for an additional £10 which we

we asked if early check in is possible, staff just flatly said no

and rubbish hospitality i was harrased out of my room when the receptionist said i can do a late check out and