the staff and the wash room for laundry

nice pool and great breakfast service.

they did not keep out the light from the parking lot

easy access, plenty of parking, clean, quiet.

i love that they have a bar & a open kitchen on site!

small laundry

we came back from our event around 11:00/11:30 p.m. and there was no parking!

staff at the breakfast bar was very welcoming & friendly

we are always greeted warmly, breakfast is very good and the comfort and cleanliness of our room is beyond

newer, clean hotel with a nice staff and good breakfast

pet policy is small dogs only

the beds we comfortable, the breakfast was delicious.

pet charge was high

wonderful staff wonderful room wonderful breakfast this is what i expect at hampton inn

my daughter and i even enjoyed the heated pool

was very clean but had a musty odor no trash bag 4 towels n 2 wash clothes a underwear sat in the laundry room

laundry facilities onsite even though i didn t use them

laundry machines were all going until 11pm or later

trash in laundry area, not a large variety of breakfast, and the bathroom door in my room did not stay

has to pay for laundry

location it is next to mall parking lot

and there was a septic smell coming from under the kitchen sink

no coffee at breakfast today

no gluten free choices on the breakfast

the rooms where nice. the breakfast was awesome and fresh

the breakfast was good and they did have a variety to eat to include grits's

gym could use a wider variety of equipment, but it s a nice size and available 24hrs.

room was spacious and our kids had a great time in the pool

the breakfast was great.

nothing, everything was great including parking

i didn t like having to wait to use the laundry

great & all my requests were granted i have a list quiet area ,top floor if possible ,away from laundry room

staff was so kind and friendly especially the receptionist at the front desk she was great and breakfast was

breakfast was very good and very tasty,fall in love with the bed was so comfortable everything was

angel who took care of us in the evening at the bar was super cannot thank the staff enough especially as we

breakfast could have been better.

ample parking and staff are friendly, helpful and courteous

good location, close to the highway. good breakfast. good value for our money.

no hot breakfast, no coffee in room

staff from the front desk to the kitchen staff were wonderful

the teens loved the pool table and the comfy atmosphere

my husband and kids said it was fine

too many kids (teens) hogging the pool gym and pool table

the pool was also a huge hit

the lounging area was perfect with the pool table

everything especially the complimentary laundry.

love the indoor pool! the food and the door key opening pool, gym and laundry room.

the laundry machines needed some repair.

the hotel offers free breakfast, free laundry on premises and a computer you can use if you are on a business

they had free laundry facilities

ripped and had cigarette burns, the room stunk of cigarette smoke, the pool was closed, in the laundry room,

room was convienantly located near the pool and laundry room

the pool was down for maintenance and was really looking forward to it

property was meticulously maintained and the breakfast was delicious.

the fact that u can do late checkout and never have any problems getting late check out

remodeled room, super clean, easy access to laundry facilities

mattress dirty , old , and not comfortable at old, employees not friendly at all , laundry room out of

there were no extra linens for the pull out bed, there were no laundry bags to use for dirty laundry

tub and indoor pool were nice, very comfortable and clean room, breakfast was hot and plenty of food available

i was supposed to get a room with a kitchen and they was not available and something bit my son in the room

was on 1st floor across from laundry and breakfast area wall

staff was excellent. and the laundry facilities were a plus. quiet, clean and comfortable

parking lot

good location. affordable. pet friendly. great staff!

pool closed, gym closed, bathtub was stained, room smelled of a strong disinfectant.

as well as being able to use laundry services

the laundry facilities needed work 3 of 5 washing machines were out of order the entire 14 days we

location and cleanliness, laundry accommodations! staff are great!

the common areas, including the fitness center and laundry facilities, were also well-maintained and easily

carpeting in room had not been vacuumed properly

laundry room next to my room was also noisy in morning

room had roaches, toilet was running all night, and the room was right next to the hotel laundry room

first room they put us in was right by their laundry, and we heard the dryer running all night, then the next

we were also placed over the laundry, apparently, and the washer and dryer ran all night

and wanted me to sleep on dirty sheets until the housekeeper came in the following day to do laundry

desk for extra washcloths this was about 4 am and was told that they didn't have any and that the laundry lady

i enjoyed having the gym directly across the hall from our room and i was impressed there were laundry facilities

i wish there was one more laundry room or another washer and dryer

the room that i reserved and when ask if there was any room available upstairs so i could use the laundry room

flooring is tile, the laundry folks were at it with carts at 6:00am on sunday morning and our room was directly

laundry is a bit messy and i had to run the dryer multiple times to dry my clothes completely

there is a laundry room available on site

i loved the workout room and laundry facilities too

i came from out of town and she searched for a room completed by housecleaners for an early check in

pet friendly,,middle of the night,a dog started to barking,,,,a could feel the dog smells

and how house keeping was knocking at the door seeing if i had laundry and trash than tried to mop the floor

didn't have hot water and when asked about it they said no one did because they were washing laundry but we didn

breakfast

also this baymont gives you free breakfast which's uncommonly good

clean modern rooms, affordable price and free breakfast.

it had on site laundry facilities

laundry room smelled like urine

there was no laundry

crawling in hallway, pool was not operational, no washer/dryer available ( we had to find a local laundry

the laundry facilities were broken

staff was terrible especially the laundry staff

our room was by the staff laundry room, so we constantly lost water pressure several times during the day

laundry on site took 5 times to get clothes dry

wish i had gotten a room with a kitchen instead of a micro/fridge...

could use more breakfast

liked having a laundry room since we were there for sports competition and the convenience to the sporting center

my kids swam in the indoor pool and somewhat like it although they said it was cloudy

the room was amazing. it was quite when sleeping. the sky bar was excellent.

the property is designed to be welcoming and upscale in every detail, including awesome pool, amazing restaurants

beds were so comfortable, clean room, large room, being next to the gym made our trip!

the studio kitchen, your own private balcony, good size bathroom spacious bedroom..

the pool was shut down while i was there

it was inexpensive and they have a pool.

the pool was closed

stated that they had a laundry room, and they serve breakfast, when we went to breakfast at 7:15am (breakfast

staff super nice, laundry facility on site

stains, we asked for another one, it never was brought even when we went to front desk was told laundry staff

long walk from nearest parking spot to room. awkward layout of hotel.

the pool was not ready.

love the pool area.

generally run down premises..bath had paint peeling off ,,,,no pool even though advertised

the pool was closed the whole time of my stay

we kept the room a mess but it wasn't and that they would have to buy a new mattress due to our pet having an

room wasnt good cleaned the 1st time. pool water was green.

place is ripped up laundry broken, the 5 o'clock wine and snack didn't happen

to get my own towels, coffee refills for room , and kept the laundry as well as trash gathered

t have ocean view, felt like we were in the basement near the cleaning and laundry

loved the heated pool for my family

the indoor facilities are closed due to covid. ( pool, grill, no breakfast, and gym)

i prefer outdoor pools to indoor ones b/c the chlorine odor is overpowering

lobby bar wasn t open all hours

nice gym. surrounding location

the pool they didn t have no towels and no breakfast

pool was a bit small

we were on the ground floor near the laundry, gym, pool and lobby

was a bunch of kids running the halls, banging on your doors all night long

beds, free breakfast, variety of breakfast items, courteous and professional staff, quiet, close parking

i ended up parking right outside my room and didn t know it

pool was open and running so the kids could play after a long drive

also, the laundry facility was not functioning and that is something i could have used to watch dirty soccer

cleanness, laundry facilities, abundant breakfast, efficient service, and friendliness.

breakfast also very good and fresh and the sweet lady managing that area when we were there was

wifi was down my entire stay.

no continental breakfast, no fitness center, and no room service as advertised.

staff friendly, nice, clean gym

the gym is well equipped and our request to lower the temperature in the room and increase airflow were

also, the gym has poor air circulation and was actually warmer than the hall or rooms

hotel bar was noisy and it's directly near the front desk

ac unit in the room where our kids slept on the pull out sofa

appreciated the laundry facilities

we were traveling from ny and needed to used the laundry area they had laundry soaps and fabric

and clean laundry machines for $2

it had a nice gym and laundry inside the hotel

layout to the room, very clean, comfortable, nice decor, comfortable bed, great kitchen

i had anything negative it would be that breakfast did not include those of us that are vegetarian or even vegan

pool are was great

clean, friendly customer service, great healthy breakfast, the breakfast area was so nice

beds are to hard. pool had everyday fresh and old cigarette butts no one picked up.

close to our kids walking distance

four floors, pool, laundry, vending, and gym

i didn t like how the wifi wouldn t allow me to connect my ps4, the microwaves barely work

location! close to a few restaraunts and a grocery store to walk too in parking lot.

wish more choice for gym

the pool wasn t open

running all day an night loud bottom floor near door that you hear open and close an any wanna do laundry you

our room was right beside facilities laundry & housekeeping making for very noisy days & no naps

staff first put us across from the laundry with 3 staff who we asked if it would be loud

i had to go buy a new suitcase, find a laundry mat to put all my belongings through a dryer and have been

thing was very suitable; parking, cleanliness, the a/c was on point after a long hot sunburn day at

i liked the idea that it had a laundry center as well as a business

no change for the laundry room

also to noisy laundry just 1 machine to clean and this is a motel the price to much this not a 5 starts hotel

have just finished doing some laundry and the sheets on my bed we're not quite dry and there are no towels in

apparently the laundry room had a leak because there were towels and sheets all over the lobby floor soaking

breakfast was good.

in kitchen hard to open and dishwasher was crammed into small space couldn t turn it on die to the

kitchen and amenities

they also had a good breakfast and coffee around the clock

we got the efficiency room with a small kitchen and although there were plates, and cups, pots, and pans, there

damage to all rooms, breakfast ran out of everything , had to take my own towels to laundry too

laundry

room with excellent ud83dudc4d it has slang glass doors where i can go right into the pool exactly what i was

pet frendly clean rooms location

wifi was too slow to function on an ipad

the bar and sitting areas were nice

was some young kids in they 20-30s had got drunk and disturb our sleep from 3 o'clock

coffee that was served at the bar should be complimentary

the location was great, and the staff was very friendly. went to the bar and she was amazing.

staff at bar being inattentive

mini kitchen with the dishwasher free laundry for guests socials done mon+wed w/ free beer wine some food the

customer service , suite , breakfast, laundry room

sherell the breakfast/laundry attendant it was truly a blessing to get a cup of coffee every morning

el hotel tiene piscina indoor y te ofrece un laundry grande y sin costo

beds were comfortable and breakfast and laundry facilities awesome

the pool was closed, and the breakfast was not so great.

the cleanliness and the staff. the breakfast was amazing a lot of choices

i like the fire pit area near the pool

my son was obsessed with the breakfast options & the pool

she even turned on the fire pit so the kids sit outside after they got out of the pool

the room service was phenomenal, great burger

the gallery bar at night was fun

wedding night and the conceirge put chocolate covered strawberries and champagne in our room, the spa is amazing

i was there as a birthday treat to myself for self care, to order room service, spa and drinks and had to go

shuttle service to the bowl was helpful

rooms have no microwave, gym size too small no hot tub in pool area, and no free

so many renovations. couldn't use gym or pool

the wifi kept needing to be

free wifi available

clean, nice design/set-up of room, pull-out mini-couch, indoor pool & jacuzzi, outdoor courtyard

it also has guest laundry, which we needed traveling with a toddler

liked the fact it had a small restaurant and bar on site

common areas were clean updated,pool area clean

i didn t use it, there was an indoor pool/spa

the pool/hot tub were stocked with towels

i liked the convenience of having a fitness center

a variety of options for breakfast

originally, another golfer was scheduled to join me and it wouldn't have been comfortable

very clean,good breakfast and awesome staff

there was an odor in the hallway by the fitness center.

so i washed my own linen in the laundry room

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

laundry room and hallway bathrooms across from my room which had a smell from one or both

the laundry room

laundry room policy is not ideal

free parking and safe area are also benefits of staying here

the helpful and friendly front staff, beautiful and clean rooms, comfortable bed, able to get an early check in

i loved the room and my kids had a great stay

i loved the pet area it would be nice to have a fenced in area

hotel was loaded with kids, and granted my request for a quiet room on the top floor

gym was extremely hot. laundry room only had 1 washer working.

the hallways smelt and the laundry smelled like something had died in it

laundry room was out out of order and i needed to use facilities

the pool i thought was heated in more choices of breakfast

kids were running up and down hall and started knocking on guests doors and running.

this hotel also had the cleanest guest laundry i have ever seen

information about my stay there such as check in and out hours, bar hours, breakfast bar hours,wifi passwords

it was great to be able to just walk over to carowinds instead of having to load up the kids and all our stuff

and a small bar for those inclined

bar service was also excellent

they only clean the room every three days?????? no hair dryer. no laundry bag

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath

there is no laundry facility or laundry service in the hotel.

laundry broken, pool out of use and staff couldn't care less

property didn t have a place to do laundry

laundry on site, breakfast options and helpful/friendly staff

breakfast bar had plenty to choose from

it s a good standard, wifi is quite fast

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

the breakfast was better than we expected!

having to pay for laundry.

love the cleanliness, the friendly attitude of the staff, and the kitchen

told about the pet policy that they had when asked about it in previous conversations it came out to

we also brought our small dog which also makes it easier as they are pet friendly

i prefer more breakfast choices.

i had to request clean laundry/linen and toilet paper

the staff was really nice the down stairs was clean the kitchen area was nice and clean

rod was broken, rug was severely fraying at floor join, panel was falling off cabinet under kitchen sink, bed

lovely outdoor pool, managers reception with free drinks, free parking, free hot breakfast with a mto omlet

free wifi with no sign in required

it was very kind for the hotel to dry our laundry since their dryer was inop

just noisy kids outside our room but it was resolved once i informed the front desk.

convenience of the location, the room size, the amount of parking, and staff was very friendly

very new and clean place, decently equipped gym. solid breakfast buffet, large clean rooms

breakfast was good

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill,

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had

laundry room could certainly use some cleaning

beds to sleep up to 6 & only one desk chair seemed strange, especially with having to take bagged breakfast to

enabled cooking, reheating of delicious bbq leftovers, making breakfast early

laundry room is conveniently operated by credit cards. location is close to many businesses.

laundry $4 to wash and dry ridiculous and no special rates for one's with extended stays wow that's

someone took away our laundry bag while our clothes were washed

the pet accomodations

the breakfast menu

onsite laundry, convenience store, and plenty of parking

the room close to the main hotel laundry

i requested a non-smoking room but was given a smoking room instead and had no choice but to stay

staff was friendly, room was clean, loved the kitchen area

enjoyed the wifi and very quiet area

i love the convenience of having a kitchenette and laundry facilities

laundry facility could use more washer/dryers or even a coin machine.

thought it was very clean, i enjoyed my room and i brought my pet for this trip and the room was so clean for

love that the hotel was pet friendly, the suite was spectacular, the staff was excellent, and i couldn't have

it was pet friendly and the staff was amazing

we liked having laundry facilities too

i booked from a site for hotels in charlotte that accepted pets--if i hadn't added a note about my pet, i would

the breakfast was amazing, the staff was wonderful and very helpful

didn t like the fact that the pool closed at 10pm

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

pool out indefinitely. laundry out

laundry service was a self-service washing machine

the guest laundry was very convenient (we are road-tripping)

waiting for the hotel's internal washing machine to finish and then promptly delivered our laundry to our room

laundry was broken (and we needed to wash ball uniforms)

informed front desk and she said she told staff but the dirty laundry was still on the floor wen i came bck

dhec had the pool closed

tv didn't work, pool was not open, wifi didn't work

breakfast

having to purchase breakfast. i found a deli across the parking lot...we just went there to eat.

but the laundry and guest soaps have a strong smell

easy access from the interstate. plenty of dining locations near by. pet friendly.

the staff kept the areas around the parking lot clean

breakfast was free and sufficient

the complementary breakfast was great and the staff were friendly

the hotel is pet friendly and i love that, but didn t care for the 4:30 am barking alarm.

my pet cut his foot and she had to mop behind us

the room smelled horribly of smoke, even though we were in a non smoking room, also smelled of some sort of

when we went into our room, it smelled like someone was in there chain smoking

musty and cigarette smell in a non smoking room, phone ripped out of the wall

really liked the location of the hotel as well as the fact that it features a complimentary breakfast to its

i love the location it was quite i loved the breakfast i also enjoy talking with the staff.

oh and no separate fee for parking either

the staff were amazing and the vibe was very friendly. with a great breakfast.

i checked out i noticed extra charges of more than $60 for pets but i didn t have a pet with me

they told me the washer/dryer was on the wrong floor and sent me to the staff laundry refrigerator didn

swimming pool looked murky, not clean enough and no chlorine smell noted, and the pool was not heated

the kids really enjoyed the pool

parking sucks

hours of pool

some delays happened with laundry services

parking was kind of small

my girlfriend and i are traveling currently and we have our dog, and this hotel normally isnt pet friendly, so

,,was so scared just pulling into parking lot and seeing the amount of human drinking and the police presence,

room was so clean and good. loved the staff and wifi was so good.

the pool hours

the pool wasn t open i wasn t made aware of incidental fees.

you could get limited wifi but had to pay $5 per day

had great stay and the staff was really nice, damon and day and the woman who worked the bar the night of my

small pool .

comfort great breakfast laundry facilities price

the rooms were equipped with a full kitchen dishwasher everything we needed !

are about 3 more hotels in the same parking lot as this one so the only bad thing i would say about this stay

the breakfast was delicious.

parking was difficult due to sharing with 2 other hotels

laundry room was too dark snd creepy

dirty laundry still in our room from previous guest

employee i can't remember her name, she mention she was with laundry department, young african american, small

they have a laundry room called the soap on the second floor where you can do your laundry

it has a laundry room onsite that’s not expensive, a pool, grills to do outdoor grilling, basketball court

the utensils in the kitchen were not clean

only downsides i noticed were that the wifi could be a bit more reliable, and the pool hours went quite late

were bugs in the kitchen and bathroom

very friendly check in. described property. nice pool and facilities.

is pet friendly yet we were told by staff that our dog was barking

i was going to use laundry room at 6:00 am , my key card was deactivated

guest laundry

rooms were clean. breakfast was great. location was in a nice area.

parking was tight.

parking is an issue

accept cards for laundry rooms

breakfast was better than expected

the location, all the staff was very kind, room was very clean, breakfast.

there were kids there playing soccer, the young lady at the desk make sure i had a good safe quiet

there were kids there playing soccer, the young lady at the desk make sure i had a good safe quiet

the dryer in the laundry room doesn't dry the clothes all the way.

the pool really didn t look clean

pool was still closed

the continental breakfast was fabulous

bed was pretty uncomfortable and there was a flood light from the parking lot that shined directly into our

laundry machines was not working properly and had to pay twice to make it run

laundry facilities worked properly and efficiently

super clean, comfy, quiet and kudos for parking lot security.

pool and comfy beds the front desk staff was beautiful and very caring and informative

the rooms are always clean love the little couch/kitchen area and that the couch is a bed!

basic things like kleenexes,do not disturb signs,and laundry bags were missing

visitors need to create airwallet for the laundry, being able to tap ypur card or phone would be easier

quiet, convenient parking and location, side doors with security, loved the tv as well

there was a balcony overlooking the pool

the staff, pool, clean facilities, and it smells so good in the hallways.

love the full sized kitchen and huge bathroom with laundry area

very good for family! kitchen and laundry very helpful! big room space!

laundry available in the

the fact it was pet friendly and the staff kindness were the only good thing about this place

wifi didn't work

no guest laundry room

pool, fitness facilities, laundry

the wifi was so terrible, i had to use my cell phone service, there were crumbs in the bed, and hair in

traveling with kids can be difficult

more than i expected and saved us from having to leave and go out to dinner which was great for kids that had

they gym had a nice selection of equipment in good condition

my daughter liked the gym

didn't like i was unable to connect to wifi because i couldn't connect my phone to share my screen on the tv

breakfast bar was good also

we were unable to connect to the wifi, with every attempt we received a notification stating that the wifi was

clean guest laundry facility

need to fix the laundry, facilities, and breakfast could use some other options like some turkey sausage and

that the pool was no available at least to lay in the sun.

while the kitchen area was spacious with a microwave and refrigerator, the bedroom was very tight, with only

the bed was quite comfortable, and it was nice to have a small bar on site

the pool deck on the 4th floor was a wonderful place to relax after negotiating charlotte traffic

breakfast was great and our server was super friendly and helpful

not partake of the breakfast

breakfast at restaurant was excellent

excellent location. nice pool area and lobby.

very friendly and helpful, 2 laundry there

laundry room

poor wifi connection. i had to check out same day due to poor wifi connection. no work got done.

wifi was terrible

the room smelled of smoke and had ash trays although the door had a no smoking sign on it

pool area is very small with nowhere to sit

free coffee and fruit or a granola bar would have been nice

no free breakfast.!

breakfast was good but a little expensive

stay there before familiar with most of it, nightcap bar ice is convenient bed is great.

also the laundry services were out of order

free breakfast is always great. the hotel itself is in beautiful location.

were really excited to have a pool however the pool is down for maintenance to replace the heater so we were

people at the front desk are amazing and super kind , breakfast was suprisingly good and the location is pretty

also had difficulty connecting to wifi via tv for amazon firestick