exellent breakfast , parking was great too, comfy stay

draft beer available in the bar despite the pump, bar staffed by receptionist, no snacks or food except a vending

plenty of parking but i didnt need that

free breakfast, the bedroom was good and clean

the bar is not very well stocked, there was no white wine

there are parks and facilities around for kids as well

lots of free parking

having additionally payed mini bar doesn't count

terrible wifi - nearly useless

room with good bed, bath, & wifi

- requesting a taxi by hotel staff went fine - breakfast is fine, the coffee is nice

good spanish breakfast

to get to and from madrid, didn't like that we had to pay 8 extra a day per person for a breakfast meal, wifi

location, comfort & cleanliness but no wifi in rooms

wifi provided

although we got the wifi code it didnt connect at all

wifi not working

free wifi too

clean, cheep, great food, free wifi & petrol station next door

great location for motorways, food nearby, bus stop outside, free parking, nice room, very clean, pet friendly

better choice of food in bar restaurant attached to hotel.

hr reception, easy to find, comfortable, free parking on site, free access to drinks, excellent staff, super

large bed and pet friendly. great hot shower.

overall rating for such a nice hotel is reduced because of the extortionate pet charges , , , 36 euros for 2

nice green area with great swimming pool. good activities for the kids.

wifi good

nice green area with great swimming pool. good activities for the kids.

large bungalow near a very big swimming pool

parking next to cabin convenient

free parking pet friendly clean

that evening a huge party of kids arrived at 11pm and ran up and down the corridors screaming and shouting

quality hotel, very clean, accepts pets, nice restaurant, friendly staff

there was no room service

the wifi didn t work in the beginning, but a technician came and fixed it in the evening.

laundry service was not available

lovely park just outside for the kids to

the free wifi access must to be for all time stay at hotel

lack of food service and payment to use wifi

makes no sense not to have free wifi in all the bedrooms nowadays

breakfast excellent

breakfast was nice too

great hospitality and a good breakfast service

enough breakfast was available

even though on a main road you could not hear anything outside lift to help get up to top floors breakfast

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

the shuttle bus service to the airport enabled a quick sight seeing tour of the city via the metro

hot breakfast ...

room service was quick, but the food (club sandwich)

staff at the bar where we had breakfast did not allow me to warm up my leftover pizza

staff, very clean room with plenty amenities and free shuttle service to the airport starting at

pool is nothing like pictures- no chairs or tables to sit at while kids swam

small kids

pool empty much to the kids a

shuttle, check in

not to mention the dozens of school kids in there

the gym was really small

the wifi was not easily accessible and needed joining to a loyality programme.

breakfast was amazing-truely

the bed was extremely comfortable, the kitchen was fully equipped (with utensils, coffee maker, and appliances

having a few sandwiches or snacks at the bar or in a vending machine would be nice - i arrived late and hadn

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

wifi wasn't good at all.

the room was big and nice, bath room excellent ! wifi was not good ! service super!

the wifi needs improvement and breakfast is basic.

two other mornings i had a strong coffee and croissant at the bar and enjoyed it very much

clean, staff good and a decent bar at good pricing.

location, pet friendly, parking.

the wifi in the room is fast and relatively stable (i could even play online video games on my laptop)

great staff, amazing wifi and perfect location

pet fee wasn t disclosed when i booked it through hotels

no kids play but it s ok

close to airport. great shuttle service. excellent breakfast in restaurant.

everything, bath tub, room service

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling

of tempting treats for kids in family room but pricey snacks with not even free water

clean room, good parking, good wifi

wifi was not working

parking, secure area

room was comfortable, bathroom was nice and clean and wifi good.

free parking and safe area

wifi is not bad

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

noisy but not because of the short distance to the airport. weak wifi connection in the room

big rooms with good wifi

wifi, breakfast (little pricey).

laundry service was very expedient

euro for a load of laundry vs 8 euro in the local laundry spots, prices are ridiculous

i also used the room service, which was provided with courtesy, quality and speed

more spaces for kids, for example a little playground

the gym is well equipped

needed laundry for my suit - got urgent help

laundry price was too high :)

laundry service seemed to be priced to discourage its use

the rooms a pretty big and the breakfast was amazing. the staff was incredibly helpful.

clean, beds were nice and comfortable, wifi was fast, good price

air conditioning did not work properly and no concierge staff to assist with shuttle service or laundry

room was comfortable and modern. shuttle to and from the airport was excellent and on time.

modern design and decor . excellent breakfast

appreciate the shuttle service to and from airport

besides, we didn t book the breakfast but we had one with them the first

fabulous room service and delicious food

gym needs updating

swimming pool was not operational

room is pretty big and comfortable, there is a pool and a gym which is really nice, and there is free shuttle

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

the laundry service was convenient, but quite expensive. that would be my only negative.

water ended up out of the shower and got onto the floor in the bathroom, creating a lot of extra laundry due to

its pet/friendly , better to provide free-cancellation options

tasty breakfast clean and large rooms and very quiet a short walk from the large shopping

room service for dinner starts late at night

provide these and as i had business meetings over the period of my stay i was forced to pay for laundry service

2- there is no laundry at the hotel i have to find dry clean to drop my clothes and i have to pick up next day

there are malls nearby and we were able to locate a laundromat walking distance to do our laundry after a week

a truly pet friendly

no problem with wifi

nice bar for drinks and food

there was a pool, workout room, and even a little kids play area in the lobby

convenient location for transit through madrid, convenient parking. it is possible with a pet.

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

i order room service meal & the food was excellent

the view was of a bunch of beat up old building the laundry hanging

laundry

it would be nice to have on site washer and dryer to use for guests to clean laundry

the hotel also has a laundry service during the weekend, and during the week, you can wash your clothes in the

the room siza and the room service

arrived very late and left early but: staff very accommodating good wifi decent breakfast

pet fees, we paid 80 euro for the room and were charged another 50 for the dogs

there is no bellboy but they saw me by myself at midnight struggling to carry 4 suitcases and a pet in

pet friendly with lots of green space and parks

the pool was great and the food was good here too

very dissapointing thing was that we asked if the laundry was available

needed to use laundry service but it was not available also just thought the place was too pricey for what it

320 for a 2* hotel with no bar facilities is a bit expensive

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

wifi and lift worked well

also located near restaurants, supermarkets and even clothes laundry stores

breakfast was abundant and delicious

the communication is brilliant and i just love sitting in the bar with a drink watching the

availability of staff and bar at all times

comfy bed, big window (no view expected) nice reception: very kind and helpful, nice bar tenders, always ready

close to metro stop gym facilities quiet and comfortable very friendly and helpful staff

lovely terrace with pool but not there long enough to use the pool

your charges at your swimming pool bar were different every time u went for the same order

wifi was v slow and the bathrooms and rooms outdated

airport shuttle , gym. nice outdoor space

not much space to layout and store clothes during stay. no self-laundry facilities.

nice clean rooms and next to a park with free self laundry service.

laundry was too expensive, 7 for a t shirt

extra charge for car and pet

i didn't get there early enough to use the pool. the outside of the hotel was plain.

wifi signal didn't reach my room; ended up having to change rooms

excellent breakfast

wifi works reasonably well

fantastic wifi connection (number on your check in card) you can pair your phone to access netflix/youtube

free fast wifi

breakfast was quite expensive at 9 euro per person (no discount for kids)

we had disappointed kids and adults

the pool was a good size for kids to splash in

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

we had disappointed kids and adults

comfort nice staff possible to pay extra for late check out

the madrid airport, courteous and engaging staff, comfortable and clean rooms, very warm and cosy bar and

, facility is family friendly, with the play ground for kids and a park close by, also loved the bar and

pool is ok, would be better if there was another just for kids

too high cost of a pet fee

location good near station and shop bar plaza and restaurant

location is good and wifi worked well

the bar closed to early at 10.30

gym very poor - most of the equipment defective

could hear street noise on 8th floor. had to keep resetting the heat and wifi.

i went for work travel , i needed good wifi which was not the case

free wifi was quite adequate for my needs

wifi available in the hotel for 4-5 days

would love a swimming pool there !

location, room service, breakfast

where from to take the metro, ecc) cleaning of the room was made daily, with changed towels and laundry)

soap bar too small. only one chair in the room.

the room was very clean and the bed very comfortable of the room and having the gym was excellent

about this hotel is top notch, great location by restaurants, bars, shops, metro station only 3 minutes walk

wifi never worked

no laundry services and when i asked front desk clerk if there were laundromats in the area, she

says the hotel offer laundry when i booked the room, but the staff said they don't have it when i actually got

there was a pool on the roof which was nice to relax with a book while waiting to fly out the next day

the guilty of the rooms was 5 star plus the bonus of a rooftop swimming pool..amazing.

poor wifi connection

e: laundry on a clothesline)

breakfast is expensive for what it offers

i guess the real reason probably menu in room service

wifi in the room

nice roof top pool

their breakfast buffet is delicious and a great choice of food to choose

there's a great little playplace for kids and lots of green space for them to run around

kids in the pool shouting and the pool assistant did not tell anything to them or to their parents

also the nice gardens areas and kids zone

also the nice gardens areas and kids zone

114 had some loud noises that we could hear from outside the room like a laundry or motor running

nice bathroom. late check out was great. luggage was safely stored. breakfast was great.

room are large and the bathroom has even bidet (maybe only italians care but my kids were surprised)

great wifi

there were a lot of families, so many kids running around until the late hours

pet fee is disproportionate, especially considering that there is no service provided for pets (no

very spacious room, new structures, kind staff, room clean and well furnished, wifi very strong

gym is so small

price was vastly more expensive than the price listed here (even with a few room service orders) so be aware on

beds, shower, staff, wifi, hotel cafe. all aspects were excellent.

the gym is good with spin bikes

we also got room service and were very pleased with our food

perfect for travelling with kids

excellent gym and super executive lounge which makes extended stays very enjoyable

the airport shuttle took al ittle long to arrive

looks old fashioned - no bar - average breakfast and cleanness

the bed, free wifi and their coffee, also that we could park our car for a modest 6 euros plus tax per day

a bar fridge would be a plus.

room service option or somewhere to buy coffee etc

no bar or restaurant but facilities nearby

there is no restaurant, and no laundry service

laundry is not cheap

great staff, good room service

poor wifi

perfect housekeeping 2 bottles of water for free in the refrigerator big screen tv with stable wifi connection

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

the wifi is very unstable hence those who travel with work or meeting online will have a big

early check in.

clean, staff was very nice, good wifi

everything ! amazing room. amazing breakfast. thank you team!

breakfast whort the money

breakfast was pretty good. easy to get by metro everywhere.

bar and restaurant service for travellers awaiting flights

room service prices were also very reasonable, and the service again was excellent; very fast and

gym is acceptable but small

the gym does not have weight , barbels , only one bike and 1 treadmill

gym s a basic mini gym - 2 treadmills, 1 bike and some weight machines and small floor area

were really welcoming and helpful, room and public spaces were very clean, gym was good to use and breakfast

late check out gratis

wifi was unusable for work

no 24 hrs room service. no complementary water. bed is uncomfortable.

much facilities, little information provided on check in about wifi, hotel facilities, breakfast,

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the

pet friendly, easy access, good parking at reasonable price

we waited so long our kids walked to mcdonalds

no early check in available and had to pay an extra night for 6 hours that while on a short stay was

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

do not dare to touch their laundry paper or they will charge u whether u like it or

the top laundry bill, 114 euros for a small bag of washing

convenient shuttle bus times to and from madrid airport

great place, very comfortable to stay with kids, ideal breakfast. very happy.

the wifi worked well for streaming movies for the kids and doing work

spacious, was washing machine to do laundry

breakfast was good

breakfast was basic but nice

clean rooms, great value for money. breakfast quite basic but enough to start a day.

equipped kitchen and toiletries available

hotel was very good for traveling with pets. very pet friendly.

plenty of free parking outside my door

place seems to be popular with families (i would take my kids there for couple of nights)

the bar and restaurant did not open till 19

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

the laundry mat was near by

no laundry facilities

laundry service provided and the breakfast options were not that great

location from airport after long flight to catch a good night rest, late check out was nice

good location, warm staff, clean and big room, safe, excelent wifi and near to airport

the laundry service was quick and left the clothes smelling lovely

didn t have laundry shop nearby

laundry service performed poorly

i asked to borrow an iron and they also don t allow that, they do however have laundry service in which

did not receive the major football events of the day we had to go down to the restaurant and bar to watch the

food room cleaness laundry

were broken and kitchen staff struggled to make a poached egg (nothing major just niggles

kids movies could have showed a bit earlier than 2030

food was great! kitchen staff excellent.

really accommodating about early check in. great breakfast. clean and comfortable.

the wifi works but was complex to set up, i had to set it up each one individual

wifi connection

free drink and snack at the bar was a lovely surprise

when we were delayed they had no problem letting us have a late check out and using their excellent on site

delicious breakfast, spacious and extremely clean room. super kind service.

laundry next door and restaurants all around was a plus

thought there was supposed to be a laundry room so i can do my own laundry, but there wasn't

we traveled with 2 small kids and had the junior suite with plenty of space

kids bedroom pillows were wafer thin

did not have a pool

no safe box in the room & no bar fridge,no window views

good to have a small bar with snacks as well as the

a bit more warm choice with the breakfast would have been amazing, but that's a detail

stuff, clean rooms and they are also pet friendly

the breakfast also offered variety and was cheap

early check in was ideal

wifi isn't very good in the 2nd floor chambers

we weren t given wifi and breakfast information, however we were a very early checkout.

wifi signal was somehow poor

- close to the airport and metro station - wifi available - clean room - towels provided

novotel sevilla - no gift for children at check-in - no option for wash only (no ironing) laundry

the hotel is great for us 2 adults and 2 kids

room service food was not that good, shower didn t work properly

wifi was ok for e-mails etc, but videos were interrupted

swimming pool and airport shuttle service.

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

early check in time

chose this to be close to the airport and for the wifi

nice pool bar at the corner 4

also, we appreciate yates ha omg breakfast and wifi includes in the price

laundry machine was noisy and going late next to our room

by the way, of you need to do laundry, there s a self-service laundromat that s about 10 minutes away

a bit noisy, heard kids yelling at night in the hallway

i appreciated the free drinks in the mini bar too

great with kids, our room had a bunk bed that the kids loved and even had frozen and ice age themed walls for

when i first arrived, the wifi didn't work at all, but they fixed it instantly and it was then very good and

the free wifi was fast

didn't have a gym or pool (for those that wanted

and you are on calle mayor), bus stops right in front air conditioner friendly staff, good wifi

wifi worked well