clean, cheep, great food, free wifi & petrol station next door

although we got the wifi code it didnt connect at all

free wifi too

wifi not working

terrible wifi - nearly useless

always miss the entrance to the hotel parking and need to go around and try a 2nd time

there are parks and facilities around for kids as well

ac in the gym

the parking is free and the staff are very helpful and friendly

draft beer available in the bar despite the pump, bar staffed by receptionist, no snacks or food except a vending

outsource room service, to a place called telepizza

the bar was not very well stocked. there was only 1 glass of white wine available.

exellent breakfast , parking was great too, comfy stay

the breakfast and wifi network

price for pet seemed very high

expensive charge for small pet.

pets were welcome and staff spoke good english and were extremely pleasant and helpful

better choice of food in bar restaurant attached to hotel.

and the fact that it said it had wifi and it did work at a decent rate allowing you to use it as

running machine in the gym was broken and i nearly hurt myself

the wifi didn t work in the beginning, but a technician came and fixed it in the evening.

were no room service facilities, no information about wifi or hotel or local facilities in the room

the gym is listed but actually closed permanently

rooms are pet friendly

staff at the reception didn't know the password for wifi, so we couldn't use wifi

swimming pool and very good restaurant.

nice green area with great swimming pool. good activities for the kids.

location and surroundings, comfortable bungalow, excellent facilities - pool, restaurants, cafe, terraceetc

large bungalow near a very big swimming pool

no wifi in the rooms no phone in the room ac not working well no security in the

and from madrid, didn't like that we had to pay 8 extra a day per person for a breakfast meal, wifi was not

- requesting a taxi by hotel staff went fine - breakfast is fine, the coffee is nice

there was no wifi

no wifi in rooms

laundry price was too high :)

laundry service seemed to be priced to discourage its use

needed laundry for my suit - got urgent help

kids loved the pool

not bad hotel, with all included parking - restaurant and gym facilities.

laundry service was not available

the bar service was not available.

i wouldn't recommend this hotel to anyone especially anyone with kids/family

as a pet-friendly hotel, we were able to travel with our furry friend, which was a big plus

i had to pay for wifi and parking

the fitness center was missing a few weights, but that isn't really worth complaining about

easy airport shuttle, friendly staff, room have everything you need. perfect for airport hotel.

airport shuttle service

charges for the wifi in the room why mentioned on teh website that wifi is everywhere

wifi service totally useless unless it was upgraded to a paid service

don t get me wrong it s very nice but it has the option to be better; for example the towel bar rack in the

no complains or extra bills :-) the breakfast table was really nice, for example with good bread and fresh

apart from having to pay for breakfast and fridge not working

the breakfast is good. complete amenities

there was no shampoo or conditioner and i forgot mine - the size of the gym was a lot smaller than in the

free wifi was quite adequate for my needs

wifi was correct

location, room service, breakfast

would love a swimming pool there !

i went for work travel , i needed good wifi which was not the case

free shuttle from madrid airport. size of the room. good restaurant. extremely clean and comfy.

pool was closed, airport shuttle service was poor.

the padel course its used by kids to

pool empty much to the kids a

5)no outside seating to relax except for bar stools 6) only vending machines for bottled water and snacks

no sauna or swimming pool, small gym

they will ask you to take 1more room even you bring kids below 12yo

ambience, staffs, breakfast, rooms, wifi

close to airport. great shuttle service. excellent breakfast in restaurant.

friendly staff. breakfast was great.

stacked mini bar and free pen or two would have been nice but could not fault the hotel

the facility was clean, had good working wifi and a descent breakfast.

wifi, tv, vending machines, free coffee and a decent restaurant

open free wifi. unsecured connection. password must be configured.

affordable parking with an ev charger included, tasty breakfast, and a 24/7 available coffee corner everything

no bar where you could relax with a drink, so had to go elsewhere

looks old fashioned - no bar - average breakfast and cleanness

no bar or restaurant but facilities nearby

the bed, free wifi and their coffee, also that we could park our car for a modest 6 euros plus tax per day

wifi was very fast and reliable

everything was just wonderful, from the staff to room or the breakfast

contemporary very friendly nice atmosphere for sinks and food in the bar after a long day

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

it has also a small nice gym that i enjoyed using and the staff was super nice

helped with taxi intime and accepted with pet without any issues

the wifi is very unstable hence those who travel with work or meeting online will have a big

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

big rooms with good wifi

wifi is not bad

wifi, breakfast (little pricey).

noisy but not because of the short distance to the airport. weak wifi connection in the room

euro for a load of laundry vs 8 euro in the local laundry spots, prices are ridiculous

laundry service was very expedient

the reception staff very accommodating and allowed us an early check in

has a great pool which our daughter loved

clean, comfortable, shuttles to and from the airport, good wifi connection

the anal beads a page away from the club sandwich in the room service menu got a laugh out me.

parking

the parking area and room were very clean and well-maintained

i didn't expect that this is hotel for adults.

despite the fact they position themselves as non-smoking the smell of cigarettes was in the room

the wifi was poor and the room service didn't offer vairous options to choose from the menu.

very pleasant, helpful staff staff. lovely clean modern room. free wifi. free airport shuttle.

gave us an early check in after a very early flight

we stayed a night before our flight. all very good. airport shuttle is very convenient.

pool was closed the week before we arrived

air conditioning did not work properly and no concierge staff to assist with shuttle service or laundry

appreciate the shuttle service to and from airport

airport shuttle

facitlities were great, the spa and pool were great to use especially in the madrid heat

there is no room service or couldn't find the information in the room.

the laundry service was convenient, but quite expensive. that would be my only negative.

water ended up out of the shower and got onto the floor in the bathroom, creating a lot of extra laundry due to

wifi is very unstable

shuttle service to airport was excellent. the kids liked bunkbeds.

the only slight downside was that there wasn t a bar near the pool, and the bar inside was not always open

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

gym was very good

the gym was awesome and breakfast very good

was given a 2hr late check out at no extra cost

enough breakfast was available

marks for staff and cleaness fantastic hostel breakfast was really good its little far from city centre but you

clean, comfortabe beds, 24/7 bar and reception, aldi nearby, friendly staff

great hospitality and a good breakfast service

the breakfast was good and the stuff were extremely helpful

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

nice clean room and larger than expected wifi very good cafe/restaurant good value and good food carparking good

was much bigger than expected and overall experience was great, just would recommend improving wifi connection

wifi is a bit slow, could have a kettle in the room for making tea.

and the wifi connection was very poor - at times we couldn't use it at all

laundry

it would be nice to have on site washer and dryer to use for guests to clean laundry

the hotel also has a laundry service during the weekend, and during the week, you can wash your clothes in the

the view was of a bunch of beat up old building the laundry hanging

gym was a bit of a miss

not much space to layout and store clothes during stay. no self-laundry facilities.

nice clean rooms and next to a park with free self laundry service.

laundry was too expensive, 7 for a t shirt

i didn't get there early enough to use the pool. the outside of the hotel was plain.

shuttle service, the food and the people at the restaurant are great , the pool is a big plus for kids and have

no room service , no restaurant, no bar booking.com , was not aware of the hotel facilities.

the building, location, balcony, pool, restaurant, the superior room is very beautiful

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by,

i think the wifi, i had problems trying to connect

booked to stay here as we had our dog with us and they are a pet friendly hotel

pet friendly with lots of green space and parks

provided shuttle to airport which is an add value

the pool looked nice but i didn t use it

(mini bar rates very steep for basic snacks - par for the course, at hotels?)

there are malls nearby and we were able to locate a laundromat walking distance to do our laundry after a week

2- there is no laundry at the hotel i have to find dry clean to drop my clothes and i have to pick up next day

provide these and as i had business meetings over the period of my stay i was forced to pay for laundry service

no kettle in the room, but the staff at the bar provided hot water for the baby

staff were friendly and helpful, super for anyone needing to travel with a pet

is very close to the metro station and after 20 min you are in the center of madrid breakfast bed gym

our room was on the 3rd floor overlooking the pool area

your charges at your swimming pool bar were different every time u went for the same order

free wifi was not reliable

we could do with more sun beds around the pool

nice breakfast and lunch with attentive staff

the room was very comfortable, the wifi was good and the bathroom had a hairdryer, which was very important

room service was superfast

no indoor pool facilities but all other things great

comfy room with room service

the staff were really pleasant, there was a good choice at breakfast time; and the bed comfy.

wifi worked great and was easy to connect to

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the

came very early because of a change in my scheduled flights at these times of coronavirus

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to

do not dare to touch their laundry paper or they will charge u whether u like it or

the top laundry bill, 114 euros for a small bag of washing

great place, very comfortable to stay with kids, ideal breakfast. very happy.

was excellent- comfort of the room, nice bathroom facilities, excellent wifi, great location

excellent hotel to stay at before my flight. very clean, great breakfast, easy shuttle services.

no laundry facilities

the laundry mat was near by

laundry service provided and the breakfast options were not that great

the attached bar area was very cool and they had a good beer selection

good location, warm staff, clean and big room, safe, excelent wifi and near to airport

is very small, wifi is very slow and disconect constantly, there is not outlets by the side table to charge the

the room was good and also the wifi

- close to the airport and metro station - wifi available - clean room - towels provided

wifi isn't very good in the 2nd floor chambers

wifi was subpar, kept going in and out (this is late at night)

no laundry services and when i asked front desk clerk if there were laundromats in the area, she

says the hotel offer laundry when i booked the room, but the staff said they don't have it when i actually got

would have liked the pool to be open for longer

staff/food/pool

beds, elegant hall (where we could spend time together in the group), good wifi, nice rooms in general

also located near restaurants, supermarkets and even clothes laundry stores

staff was nice and helped for early check in at extra cost.

bar is open 24h

good location, easy to get to center, clean room, early check in possible, early breakfast

breakfast was abundant and delicious

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

early check in time

wifi connection is slow

wifi was a bit slow

poor wifi connection in my room

kids in the pool shouting and the pool assistant did not tell anything to them or to their parents

place to stay, probably will be better in the summer as is have swimming pool, train station is close, and lidl

the airport shuttle and the close proximity to the metro

their breakfast buffet is delicious and a great choice of food to choose

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

needed to use laundry service but it was not available also just thought the place was too pricey for what it

very dissapointing thing was that we asked if the laundry was available

- good insulation (low noise), very quiet, curtains for shading the room) - very cozy room - good bar (for

the staff was extremely nice and welcoming and even let us do an early check in

wifi was very strong

laundry machine was noisy and going late next to our room

by the way, of you need to do laundry, there s a self-service laundromat that s about 10 minutes away

i liked the gym and the tennis court too

perfect for kids

we really enjoyed our stay in a quardable-family room. our two kids loved the

impossibly to get a cab from the hotel with two kids unless you carry a car seat

parking garage large windows pool large room with enough beds for everyone

pool area was quite poor looking, and frankly kinda awkward

wonderful place, convenient neighborhood, many restaurant and bar at nearby area.

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

where from to take the metro, ecc) cleaning of the room was made daily, with changed towels and laundry)

about this hotel is top notch, great location by restaurants, bars, shops, metro station only 3 minutes walk

cold food from room service

old pool does not exist anymore, the gym was better before, and after covid they removed the shuttle

if only the breakfast were cheaper, we would've gotten it

very clean, very pleasant, comfortable bed, parking spot.

car parking was good

food and drink available readily in bar area

clean room, good parking, good wifi

free parking and safe area

gym and spa

the double bed is huge and the room quite spacious. there is plenty of free parking!

good free parking

no bar no restaurant

the spa was only available in winter time and with the use of swimming hat

disappointed the bar wasn't serving food during august as we had travelled a long way and just wanted simple

, no fridge, parking - extra 10 eur, pet - extra 10 eur, the walls are shaking when the staff is cleaning the

better if pets are allowed and stated on the advert that it is only one pet!

the coffee in the bar was very good in the morning

are referring the hotel as pet friendly, yet, we pay 20 euros for 1 day and we could not leave him in the room

the spanish room service couldn t understand our requests in english

excellent gym and super executive lounge which makes extended stays very enjoyable

room service excellent

room good but we were on the top floor so had no view gym really well equipped airport shuttle absolute

the room was very nice and room service is prompt.

114 had some loud noises that we could hear from outside the room like a laundry or motor running

the buffet breakfast was excellent with a lot of fresh fruit, vegetables, spanish prosciutto and superfoods

the breakfast was outstanding, with a great variety of fresh and delicious options

great wifi

the front desk people are always so nice. good breakfast. comfy beds.

novotel sevilla - no gift for children at check-in - no option for wash only (no ironing) laundry

wifi reception was weak and very slow.

from a long flight and my next flight was 12hrs wait, so i decided to book a room for me and my kids to have

the kids enjoyed also the swimming pool

the wifi did not work

the bar could be open all day.

the wifi was not working good.

no clean and no wifi

all night no wifi and dirty

wifi could have been better.

the gym is out of hotel and locked when i arrived.

room service was good, there was no noise, the facilities and amenities are quite new and all was

room service, pcr tests available, etc

room and beds were more than big enough to fit my 2 kids and 2 adults

i loved the free shuttle service! i also liked that the bar services were available later!

pool was a welcome escape from the heat

good sized room with lovely balcony and spa bath

bar and terrace outside looked nice but unfortunately no staff were there

no room service before 11 am

wifi didnt work well in our room.

the wifi was poor, very slow and would disconnect frequently from the network.

not go to restaurant with the dog, if it s pet friendly it should be friendly in all the facilities as well

the breakfast was delicious as well

found the pool opening hours a bit short, but appreciate there may be reasons why it can't open earlier or

there's no restaurant or bar in the hotel which i knew before i booked but they do have a well-stocked snack

e: laundry on a clothesline)

great room, very clean, good wifi, nice staff and nice restaurant with good options to eat.

only thing to mention is the lack of breakfast options if you don't want to spend €20 a head (kids eat free)

the pool was excellent for cooling down after a exploring madrid in the summer heat

the benefit of having a pool in the madrid summer was incomparable

there is no restaurant, and no laundry service

laundry is not cheap

great staff, good room service

helpful staff the hotel was spotless with a lovely bar to relax in very near to metro stations and local cafes

the wifi is poor and i requested for a double bed but given a twin bed.

el desayuno es muy bueno y ademas se agradece mucho disponer de un snack bar y bebidas gratuitas las 24 horas

nice gym

delicious breakfast, spacious and extremely clean room. super kind service.

wifi was speedy enough for me to run an online lesson too

the gym is also really good

clean and tidy, wonderful shower, nice and quite. great wifi.

typical breakfast but with a good selection of products

early check in.

very friendly staff, clean rooms, good wifi, near to metro

breakfast whort the money

with good room service

the room was lovely , the staff were very helpful , breakfast was sumptuous .

good gym

gym

room, decent gym, decent breakfast

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

and we were sleeping right above the bar with people shouting till 2am

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

the wifi signal in the room was poor.

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

parking (adjasent to the room, uder the same roof

each room has own parking, breakfast good enough

breakfast could include more than just a single croissant

concept for standalone rooms with in house parking lot

good car parking

receptionist was very bored and didn't give us basic information like the wifi password

early check in was possible

room service dinner was excellent and promptly delivered

very spacious room and very good buffet breakfast

the bar is really worth going - quiet atmosphere, good drinks and food, very welcoming personnel