laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

the pool was pleasant and breakfast was great.

appreciated the gym equipment registration and check out were easy, staff was pleasent

very clean room and all the essentials, excellent wifi

parking is hard to find when filled but it s complementary therefore balances out

laundry for guests but no laundry detergent available i understand brand new management this week,

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

location - easy on/off from highway. great restaurant right across the parking lot from hotel.

parking was very accessible, inside pool a great advantage considering the weather, very comfy

friendly, effective & accomodating,e room quiet&comfy despite facing parking lot, next to mason jar casual,

beautiful pool indoor, and, last but not least, a laundry

no soap in the room at the sink or laundry bag in the closet 2

was one washer and one dryer in the laundry room

love the layout, and pool/laundry/ alcohol purchasability at night.

clean and nice place to stay. laundry machines are nice to have available

the coffee 24 hours , laundry on site , microwave an fridge in room

i liked where room was located and had laundry room

nice place for the value, good location, clean. has laundry facilities as well

towels could have brighter and cleaner -poor laundry and commode had an odd smell

you can do laundry there, costing 2 dollars each to wash and dry

complicated free wifi registration procedure

parking lot is in the back mostly with so spaces on the side

i like the amenities of the indoor pool , gym & sports bar.

nice place. really busy. bar and restuarant great place

it has a good gym and the front desk staff was good.

only 1 washer worked in the guest laundry room

we were on a 2 week vacation and the laundry room came in very handy

parking is a little challenging as the lot is immediately after a busy intersection.

the free parking is well lit and we felt

says the establishment is pet friendly but when we got there they told us they normally don't accept cats

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

cleanliness, friendly staff, excellent breakfast!

small pool.

good location off i287 - i87, clean, friendly staff, good parking

my 2 kids couldn't use their tablets because the wifi didn't work

the breakfast was delicious.

clean, good hotel gym, nice comfortable rooms

i was expecting a pull out sofa for our oldest son so we had to book a second room for our 3 kids since all of

breakfast ,wifi,bathroom

parking

night at the end of our trip and they had no problem with us doing that which saved us money for parking

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best i've seen

have a bar and restaurant right next to the hotel

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

truck drivers should be encouraged to use parking spaces in the rear of the hotel.

breakfast, staff and cleanliness

breakfast is fresh and delicious

signage for guest laundry room took us to completely the wrong place

the guest laundry is very affordable

location was good. laundry and coffee and confortable beds

laundry facilities

stunning lobby and nice bar restaurant and room service on

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

good stopover with laundry facilities

loud laundry nearby and clanky heater

maybe a coin machine for laundry

no smoking facility quietness laundry services

guest laundry services

guest laundry services to save on clothes to pack

there is laundry on the premises, which also takes added stress away

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

i love the pool & whirlpool! the hotel was clean & the room & bathroom was huge!

easy check in and was able to get early check in

very clean and quite and parking avilable

pool hours should go 24 hrs for guests we arrived 30 min before pool closed and left early

the so called heated pool was freezing so my kids could not enjoy it, and the wifi was horrible

com mentioned nothing at all about the $150 pet fee charged by the hotel

pool needs to be a little more warmer

and use the gym as well

kitchen was well stocked for eating in and and cooking

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

the gym was closed and laundry not working right

were bags laundry in the halls

the utensils and pans in the kitchen could have been better

enjoyed staying at the residence and having that kitchenette; makes things so much better

more choices for breakfast

however, the room smelled overwhelming of pet urine, carpet and tile floor was filthy

no parking, there were stains on the sheets, they were very stingy with the towels, set up of the room

parking lot a mess trash all over

easy check in process and parking. good location with things to do nearby.

the parking is super tight.

a little tite for the parking.

also the laundry facilities were very poor

clean enough, laundry machines on site, free breakfast, and friendly staff

i wanted to use the laundry room

options were horrible, quality of selection below par, not enough towels, toilet paper or laundry bag in the

laundry machines in a state of disrepair

no laundry wanted $20 to do one load of laundry door had no key

the charge of 10$ for laundry per person was a bit much

no laundry. booking.com said they had it

no laundry facilities - had to walk

had someone s feces on it, owners wanted to charge us $20 to do a medium size load of laundry (we were supplying

the fitness room looked really nice, and the onsite laundry was an added bonus

to relax, i put the do not disturb sign on the door, and room service did not knock

too many high school kids when we checked in

in room wifi was slow, however cannot blame hotel considering that montvale is rural and enterprise isp's

the breakfast was free but it's not a buffet style, you need to order the breakfast and there was a

everything, the staff was friendly. the rooms are great, pool a plus, plus the location.

close to shopping at montvale and wagmen s supermarket, nice staff and next door access to life gym ( the best

the grounds were beautiful and the pool and outdoor sitting areas were great

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

the indoor pool was great for kids.

not so clean shower looked run-down creaky elevator no pool

clean good service. front desk guy is awesome always accommodates me and my kids.

i mean, the usual hotel guest that does not need any much of amenity aside from gym, breakfast and housekeeping

the next day i realized it might have been one of the kids staying at the hotel

many things so called breakfast was a box with chocolate muffins in plastic and kids’ juice

had no hot water ,poor location hotel next door is very dirty and nasty,poor breakfast ,parking spots too close

maybe add more handicap parking spots

had to call the front desk at 11pm and again at midnight to stop kids from playing and screaming in the hallways

breakfast was modest but ok

breakfast was a clever, safe selection of breakfast items because of the covid restrictions

it was quiet, nice view, great price and breakfast was excellent.

no pool. make a small pool on the right side of the parking lot.

parking spots in front of the room

wifi was horrible and frustrating

i did not have breakfast; i was not interested in the food there

wifi was problematic. more outlets for devices would be handy.

bigger swimming pool for the kids

free parking

have to pay for breakfast & small pool but everything was good no complaints

pool was small

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

carpet was filthy, the hallways smelled like marijuana, the laundry area was filthy, the air conditioning in

laundry machine broken another selling factor, as we have been on holidays for a week and hoped to

so i had no soap, no shampoo, no laundry bags and no breakfast

asked a employee for a extra blanket he said he locked the laundry room

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

was a wonderful hotel from the warm cookies at check in, to great room service

all the machines in the gym are broken

parking is a little bit far from the entrance.

no wifi where we ate in the restuarant

there s a pool, fitness room& 24 hr laundry

kind staff, spacious room and laundry service

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

pool was great, laundry was convenient, nice open new gym

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

hair all over the place...in the room people hair..pet hair

good breakfast. great location.

the breakfast was very sad compared to what we thought

breakfast was good. front desk staff was rude

the breakfast was also subpar so i did not benefit from the complimentary breakfast

there was laundry available, gym was nice, room was spacious.

there is an indoor pool and gym

staff, well-designed and manicured decor, pool, big room, comfortable bed and bedding, nice shower, on-point

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

breakfast bar was so good, had a lot of options

it was close to shopping and restaurants. ample parking was available.

everything was great. breakfast was awesome. facilities was clean. overall great experience

breakfast & lounge

parking lots adjacent to yours were filled with potholes which i couldn t see well coming in

it was convenient to have the hotel in the parking lot of a mall. the breakfast was very good.

fridge, microoven and wifi were perfect. the hotel staff were very accommodating and kind.

dog; while this was upsetting the front desk called management and allowed me to stay by paying a pet fee

wifi was sub-par, its not 2010 anymore

they are pet friendly

smelled of pet urine not worth saving the money

bathroom needed to be cleaner (hair and dust), wifi was terrible

there is no room service only on request and the furniture is old and the bathroom outdated.

calandras reataurant breakfast nice gym clean comfy room

no pool. no teacher discount.

there is a restaurant in the hotel and it has room service till 10 pm which was super convenient

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

the room next to me kept making loud noises and the kids kept open and slamming the door

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

bad service customer service, bar service

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol

pool n fitness wasn t open but that s not their fault

was friendly the breakfast was good and included in the price the pool was a great way for the kids to have fun

our kids were happy and comfortable

nice heated pool kids enjoyed swimming

staff was pleasant, coffee available, the restauant & bar very nice

th their comfortable beds and free breakfast) and the calandra's full service restaurant & bar was a perfect

how clean easy the chick in and check out process. breakfast was fresh and good!

breakfast, pool and jacuzzi was great

pre-packed bags by 6 am - kitchen staff had no idea but was eventually able to let us (32

also was surprised there was no laundry room available

breakfast was just like any hotel breakfast

free wifi, free breakfast, free parking

breakfast buffet had many option but none of them were any good.

easy access, good location . friendly staff , breakfast included

self-laundry for guests - this is very convenient for guests traveling

on site laundry useful too

location, laundry room, swimming pool

they have the small supermarket and the laundry room which is quite convenient

they also have a laundry room

laundry on 3rd fl, unlimited good coffee

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

only a single laundry location on the facility is inadequate

room across from noisy laundry room

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

the gym

the room was very nice i liked the pool and gym

bar was closed till 5 pm

they gave me an early check in

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

friendly staff, gym well stocked and open 24hrs, restaurant and bar onsite but not open for lunch

rooms were clean, service was good, gym was nice.

the gym view clean spacious room

laundry room was not in service & both threadmills in the gym were also not in service

breakfast items were plentiful & tasty

parking spaces

brand new facility with a well equipped gym.

alot to do there a gym and indoor pool

room was flooded because a long term guest was doing his laundry in the bath tub

number two i booked a pool view room thinking they had a pool and they do not have a pool what s so ever

need some renovation. there was cigarette smell in non-smoking room.

there is no fitness room open

didn't have a pool

laundry machines were very good and required a credit card

it was great having laundry facilities as well

went to the front to ask for 1 or 2 extra pillows and they said housekeeping was finishing the laundry

the way most things was open and exposed and tampered with by kids

pet friendly and unique

having a laundry room down the hall was very convenient, unfortunately they didn t sell environmentally

pool wasn t open, yet, laundry detergent wasn t available for the machines, there was only one comfy chair

our room was across from the housekeeping/laundry room which was loud in the morning

helpful staff and good location. room was sufficient. excellent wifi speed for guests

we like clean rooms (no smell), low noise clientele, and safe/ lit parking

no laundry facility

lack of many amenities that other hotels had such as a laundry room, business room or working ice machines

no place to do your own laundry. and parking

hotel is not pet allow but they accept pet.

pool, no gym,limited breakfast,kitchen non functional ,shower valve drips and very hard to adjust ,room

hotel doesn't have laundry

details about the breakfast like other guest ud83dude1f i had to ask and we were located by the laundry room

also they provided free laundry access which was very helpful

we were put in the room next to the laundry room so we were up till 11ish n had to get up at 430am

wanted the house keeping for every day because the kids make the room messy

no laundry facilities on site for personal use.

they could spend few dollars more on laundry, towel and bedsheet were smelly

they put us in a room next to their laundry. i could heat them banging around in there.

the staff was very friendly, wifi worked perfectly and we got an adjoining room on the ground floor as requested

good size rooms, plentiful parking easily access

room, refrigerator, microwave, coffee maker, laundry machine, fitness room

had holes in them, ice machine and laundry room didn't work

laundry didn't work. old rooms.

nice service and guest laundry

i was very disappointed at this, im not sure if it was a bad batch of laundry or what but i was not happy at

fyi pool and bar were closed due to covid but that s to be expected

i enjoyed the coffee from the bistro and was happy to work out in the gym

fact that the check in person was not a bartender too

kids were running around in the hall ways

if room service was available

laundry room for guests what out of service, left elevators from reception were unsafe as you

the facilities are also great, it has laundry, pool

coin laundry was good

asked for them 4 timea, they kept telling us they were doing laundry and would bring them right up to the room

the pool was closed. my kids were super bummed ud83dudc4eud83cudffc

location, housekeeping, laundry facility, the gym

did not like that laundry facilities were broken

s very dark in the parking lot and it doesn t feel safe

entrance and parking lot were difficult

had the most attentive hostess at breakfast by hotel employee

visible dust in air vents; tvs in pool room

more lighting in parking lots outdoor pool area needs work leaky bathroom fixtureswet carpet in

free parking. building exterior

the outdoor pool.

more lighting in parking lots outdoor pool area needs work leaky bathroom fixtureswet carpet in

great front desk staff (chris), gym/spa & housekeeping were excellent. 3 thumbs up.....

room service very professional

placed a family with kids next to my room

the pool was awesome

nice food choices at the bar area

nice to use laundry too

the breakfast hall was under renovation, laundry machines were out of order

laundry room

everything was great from the staff to the fact there was a laundry room in the hotel too.

laundry room needs improvement

they provided me with quarters to do laundry and have all the laundry supplies on the premises pool is open

piles of laundry in hallway for hours wasn't a pleasant sight.

helpfulness of staff, laundry and free breakfast.

every day we had to wait until laundry was done

breakfast was excellent every day we were there, even the guest laundry was comfortable, and large enough to

loved having laundry facilities

laundry, fitness center on site

gym & breakfast

it but they did not offer hot breakfast like the one in yorktown did that i stayed in a few weeks

good parking space

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

free laundry, entrance to the park is very close

can't comment on the pool area because it closed due to inclement weather but wish it opened earlier in the

of activities for kids from check in to 8:30 at night

the kids can leave without parents knowing and someone can knock on the door and kids can not knowing

bar area dining was messy

we needed to wash some things while we were there, and the hotel was out of laundry soap to purchase

a snack bar that offers cofee only(no snacks as illustrated on website)

and the lights in the parking lot were not working, so it was extremely dark in the parking lot at night

complimentary coffee shut down to early, restaurant only for breakfast, bar only one n weekends

pool available. ample close parking

my room was very close to parking and the laundry was right across the hall

laundry cost $ 2

a bit noisy hallways, laundry dispenser were empty, pool area could have had longer hours

the laundry facilities are clean and the machines do a great job

clean laundry facilities

staff, dscipline,pool

laundry facilities were free of charge, that was a real plus

the amenities are perfect. there are gym and laundry facilities.

on site laundry and small snack shop, very convenient

friendly, free laundry,fully equipped kitchen and staff especially nicole and marlon

also free laundry, gym, popcorn, grill, and a unique lending library filled with board games and kitchen

i always enjoy hampton inn hotels for the cleanliness, breakfast, and affordability.

i did not like the noise of kids running amuck in the corridor during late saturday night into the early sunday

breakfast was excellent as usual

rooms were large and they let me have an early check in

there wasn't enough items in the snack bar area, the ice

wish there was room service though

room was big and beautiful, there wasn t cheap hotel bar soap but actual pump bottles in the shower as well

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

could not get room service

and it was horrible trying to eat at the bar

pools gym wifi

at the time the indoor pool was closed to renovations.

pools gym wifi

the indoor pool was cold!

-hop right next ud83dudeaa and great breakfast

easy to find and had a parking lot

breakfast i-hop next door a/c tv channels beds bat lamps room tables parking access to stadium front desk checkin

for toilet paper, the staff said we have to come down to get it because they don t provide room service

parking was good

room service is offered as i didn't have a chance to use it but will when i return

the bed is so comfortable, the decor is beautiful, loved the barnyard door leading to the beautiful bathroom

prices at the restaurant and rooftop bar are very reasonable for the area

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

we will go to this hotel again when we visit the kids in new jersey again

children were ecstatic with the swimming pool

everything. breakfast could be a bit better, but it is acceptable.

the pool was a lot of fun for the kids

good location for legoland. kids enjoyed the pool.

very clean and equipped room, beds well done breakfast very great, fresh and tasty with extremely nice server

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

is hard for us to do the laundry

too much expencive for my pet fee. $125

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

also the gym room, laundry room, etc

have been told room was next to the hotel laundry at time of check-in

room was next to laundry room

laundry room was on the second floor, where it was not easily accessible through the elevator

only 1 set of washing machines for laundry back in second building on 3rd floor

laundry application was not working, some places inside the room and/or building weren t well

rooms and gym

the hotel is very convenient for pets and the pet fee is low.

clean, great wifi service & comfy bed

also, breakfast could have been a little better

also pool was shut down for a few hours due to someone vomiting in water so it had to be treated but

also, the hotel was pet friendly which saved us from having to board our pet

i love that they have rooms with a a kitchen

swim in the pool early in the morning and you'll have it all to yourself