laundry facilities

very clean, professional staff, great breakfast, laundry facility

they had no carts for our personal items. we had to use a laundry hamper.

that the main road right in front of hotel was under major construction and you had to access the parking lot

pet friendly, super clean facility, great location plenty of restaurants and shopping

guest laundry didn't work

the pool was a tad bit dirty

the pool was accessible by non guests. had to complain to the manager.

the coffee in the lobby and kitchen were both ice cold

the staff and rooms and breakfast

the wifi was horrible

wifi

free wifi is very poor, often cannot connect and when it does keep getting bumped off

was pet food left under the bed

he never told me wifi pw, never said what time check out was

laundry room only had 1 washer and 2 dryers

the laundry room did not have all its machines working and the pool was closed.

clearly booked a non smoking room, she gave us a smoking room and when we walked in it was the nastiest, filthiest

asked for smoking,, and was rude about not having

does not have kitchen so you really depend on the few restaurants around

only laundry with only two sets of washers and dryers

they have a laundry room but when asked for change they referred me to a nearby store

laundry room on site

i like that it was small and intimate, easy parking with no fees

lounging area was very comfortable, and nice bar area

used our own towels, replaced the nasty shower head in the bathroom, laundry was out of service, and i never

and the laundry room doesn't have detergent to buy

the laundry room was so disgusting i chose to not even try and do any at this location

love the location did not eat breakfast

breakfast and coffee ,coffee was cold and there wasn't any kind of breakfast not compared to the

the pool needed cleaned and hot tub wasn't running.

pool was close

breakfast was good. kids enjoyed it especially. location was good for ocassion and easy access.

the stay was great except for the noisy kids in next room. i literally wanted to leave.

there was a football team staying there also and the kids was running up and down the halls knocking on doors

i could not pick up wifi the connection was horrible

there were prostitute in the parking lot

1 pet free

too much people smoking weed in the parking lot and inside the rooms

celan and confortable and pet friendly

i had wifi and could work from my room

breakfast was also good

breakfast was til 10 and manageable for even the little kids

breakfast area was built to tight. everyone was bumping into each other. not enough seating

the pool was nice and clean easily accessed

guest laundry facility was down.

loved the indoor pool and jacuzzi

the size of the room,being picked as a vip,breakfast

oh and the breakfast was awesome

into the parking lot had a good sized pothole and the was trash in the parking lot and around the entrance

smoking is allowed, could smell it in the common areas. strong odor of cleaner in common areas.

the staff was so kind and helpful. it is pet friendly.the breakfast everyday.

a pet fee even tou the cat show folks filled this hotel they should be happy we helped their

that the breakfast had to offer, except i would have liked to have had a tomato with my breakfast

wifi was great and the pool was clean

wifi sucks

it was great, clean and great breakfast. would love to revisit the place.

wifi is not strong enough

it s nothing i really didn t dislike about the property beside the pool was dirty

green pool. first room was dirty, diaper on floor, beds stripped, bathroom unclean

it has the right amount of space , a kitchen provided with dishes so u can cook

5 hrs after) the room was smelly and the swimming pool water was green

breakfast was great and lots to choose from

i loved everything, breakfast,pool. an overall cleanliness

i find out that they also have a open pool

room was by the guest laundry

clean and spacious rooms, had guest laundry facilities and breakfast included.

breakfast was great, staff was very helpful

sofa bed in the room for extra kids or adult was pitiful

too cold for pool but we definitely go back to test it out

parking was not availed on-site do to people with car trailers taking up 5 and 6 spaces

breakfast was great, the gym was great, as soon as you walked in you could smell the how clean it

pool didn t stay open late

breakfast was excellent, restaurant level.

pool was tiny and dirty

also the front desk ran out of change for the laundry machine

large room (we had the suite). the breakfast was good.

to go get key replaced(3xtimes), after getting our breakfast doors was locked and told us the kitchen was close

the breakfast ud83dude0b

came back after my son s wedding around 11:00 pm and i had a hard time finding a parking spot

the lady serving the breakfast was amazing!!

the breakfast was perfect, along with the very nice kitchen staff who made sure we had everything we

the staff ladies in the breakfast area was extremely helpful and very friendly.

jacuzzi tub did not work, public pool and spa area smelled, gym equipment was in bad shape

understand covid effects the free breakfast but i was disappointed with the food choices

we used the pool and the laundry room during our stay both were very clean and we'll kept

i love that i had the option of doing my laundry in the laundromat

only thing that could use improvement is the guest laundry facility

always a great experience they even did laundry for us at a great price such nice people very

was dirty, had mold in bathroom, no coffee,no cups, no dirty laundry bags, garbage pile swept up but never picked

guest laundry machines were never working so we had to wash clothes in bathroom

this visit the pool needed attention. it appeared dirty.

were refacing the building and occupying a lot of parking spot

the breakfast was great and so was the staff

need larger parking lot.

no blankets were in their dirty laundry at

the non smoking rooms were smoked out, huge stains on the beds, and comforters had burn holes from

they had smoking rooms.

he switched me over to nonsmoking since we don't smoke and i inadvertently booked for smoking

don t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago

i liked the pool and hot tub and the breakfast and friendly staff

they allow pets

staff was open, friendly, and warming, the breakfast and the young guy who maintained the breakfast was

everything was perfect. the breakfast bar was amazing.

breakfast was great room was nice and clean

sometime the front office did not have change for the laundry

i just wish the kids would have been placed on a lower level

sign in excellent location close to food and shopping, friendly people, good well stocked breakfast

the indoor pool area was cold. it seems as if it should be temperature control issues.

loved that they had the pool and gym open

had to pay to wash and dry your laundry

didn't eat breakfast

swimming pool was outside and bed was too firm.

they have a great breakfast

playing loud music to the top of the volume as if they were having a party in the whole hotel kids were running

loved having access to the laundry and all of the snacks and drinks i was able to purchase

there were used condoms in the guest laundry room

laundry facility didn t have air conditioning and i had to wash some laundry

quiet, pet friendly and close to all locations we wanted to go too.

not enough parking

nice, clean motel. they also offer laundry.

location and truck parking

was very clean and quiet, wifi is good and fast, the people we all very nice and

the breakfast was very good

rooms were spotless, the parking area was well lit, and the staff were very friendly

the one i've machine in the hotel didn't work none of the guest laundry worked and i suspect they didn't even

no breakfast no fitness center guest laundry not working remote not working properly

i dislike pet-friendly hotels

manner he and the four staff that mand the desk with him is not attentive to the cameras or parking lots

the manager was nice and waived the early check in fee

that can t be utilized because the property doesn t have what it takes, coin operated laundry during a coin

young kids were left unattended and started fighting with each other

the breakfast was ver good

the set up of the pool. the fact my son enjoyed himself, along with a few cousins, and a friend.

great breakfast!

also being able to do my laundry onsite was very helpful

on the ceiling and all around the bathtub the only guy that was there didn't have the key to the laundry so we

trashes outside & laundry room was full

i asked for a late checkout to finish up some laundry

that the pool area is not open earlier

my room was right next door to the laundry room

in my room the entire morning waiting for room service-my room is across from housekeeping and laundry, there

breakfast was good .

comfortable beds and workout facility nice and pool nice.

would like the breakfast time to extend to 10:00 am

the laundry was great

staff was very friendly. laundry facility works great. ice machine works great.

no laundry room, i asked for ice machine they said they had never found it.

wifi was so slow i could not do work on my laptop

the free wifi was nonexistent

laundry out of order

loud music and partying in parking lot

drug addicts everywhere in the parking lot

was dirty outside and there were people hanging around in the parking lot area

they offer wifi

kiki was very nice and friendly the entire staff was great from kitchen lady to laundry.

kids uniforms were taken from the laundry service

located in the hood, i wouldn?t want to be in the parking lot after dark.

the total experience. room nice, convince, friendly staff, parking, bk bar, hotel, room decor.

loved the free waters, coffee, breakfast and wifi

sheets and a comforter or a blanket and was told twice that i would receive them when the laundry was complete

us, a couple and another gentleman bringing food to his kids had to walk around for 20 minutes outside looking

didn't have free wifi. most hotel have it free now.

plenty of parking

the spa tub but really everything

parking lot in and out access could be a little more accessible.

was great breakfast

clean swimming pool, starbucks,good restaurant and bar

the kids loved the pool and the basketball court

young man working in the breakfast area was so gracious

enough vending options, no breakfast, and the cljse laundry room being closed at 9:00 p

free wi-fi,refrigerator,laundry facilities ice machine was down for the last week and a half of my stay no weekly

on site laundry and right next to a gas station, also tons of food options within a mile

the laundry room and

not enough parking and a lot ofconstruction going on..

is convenient (close to the interstate, gas station in walking distance and mc d s across), pet (no fee) and

there is only smoking rooms wich stink

t know if it was a misunderstanding from me but, i thought i got told my room (#109) was a non-smoking room

bathroom was not clean,room had a bad smell of cigarette i requested not smoking

couldn't connect to whatever wifi

for parking by room was broken and we are disabled, had to walk all the way to the front ;(

disappointed the pool was closed

eventhough advertised online, the pool and gym were not available for use

more parking

the pool was very dirty my kids got a rash

had to go down in the laundry room to get sheets with front desk clerk who was knitting

the staff,the laundry nor the vendig area that homeless people literally live in

laundry

smell was everywhere even tho i stayed in non- smoking room

don't have breakfast an i had roaches in my room an i seen a lady smoking a cigarette walking down the hall to

they offered guest laundry, which i look for in every hotel we stay at

parking was limited

parking

being located directly adjacent to a busy freeway isn't ideal, and the parking area was a bit cramped, but we

just the stairs because i had heavy luggage and couldn't sign on to wifi

in the room, absolutely nothing extra and the location is right on the freeway with very little parking space

good location, comfy bed, clean room, free wifi, attentive staff.

close to the freeway with a pool and laundry.

the staff was great. the coffee sucked. very quiet. perfect for me and my pet

smelled funny, air didn t work all that good, terrible parking, and just a really weird

parking is cramped and spaces are small in size.

older motel but clean, nice pool, and pet friendly

it was clean. it was a first for me i even used the laundry facility.

but please address issues out by pool and in your parking lot

extremely noisy, we were located in 113 which is next to the lobby and kitchen / dining

breakfast great toiletries free cookies at the front desk i will also stay there for 1 more week

location was great but it was spring break,the kids was disappointed no indoor pool

newness, large suites with kitchenettes fresh fruit and large breakfast selections free laundry

i loved the safety of the laundry room

appreciate the free laundry facilities

that it was clean and our room offered alot of extra items for the kitchen area.

cleaning, breakfast, and parking.

also my room was non-smoking but smelt like a fresh cigarette upon entering the room

the wifi was very fast

i accidentally booked a smoking room but was quickly changed by staff without any problem.

for starters everyone should know that there is no wifi at the property, the management admitted to that being

a non-smoking room and got a smoking room

the guy working in the evening seemed like he didn't want me to do laundry because of the key card situation

breakfast, good location

parking a little tight but i managed. cokes too highud83dude31

location, enough parking space and very accessible to get in and out of the area .

larger than normal outdoor pool

do not like that pets are allowed in the eating area

(probably dog pee because it s pet friendly and i didn t know before i booked)

bees at pool area but other than that it was great!

loved the location. hotel was very clean and staff friendly. also kids enjoyed the pool.

size of the suite for my family and the continental breakfast was great as well as the facilities and staff were

laundry room only had 1 washer and dryer so it made it difficult to get all the laundry done with

laundry machine not in service

limited parking.

the gym equipment was all operable

were renovating the gym without me knowing prior to arriving there

cleanliness and the staff was very helpful and nice free laundry

a/c seem unusually loud, and the workout area was in open room with laundry room, so it was extremely hot in

rooms are big, have a kitchenette, beds are super comfortable, free parking, free laundry, and did i mention

in the laundry room not friendly loud

be offered & it would be nice to add the basic sets of utensils pot or pan to go along with the kitchen scene

parking area small

check in was quick and friendly, parking was secure, and the room itself was

pool was small and breakfast items were put away at 9:00 am

breakfast were good:)

not eat breakfast

the place was new and outstanding breakfast and the staff went over and beyond

the breakfast was delicious and had some of the freshest fruits i've ever seen in a hotel

pool and room was open

breakfast wasn t good the fire alarm went off every time i took a shower and the wifi

breakfast options were great

breakfast, and very servicemided personel the pool was also ok and that we could use the laundry room

liked the amenities, like the gym and the laundry room

the property has superb breakfast and all the facilities, including gym and pool

the kitchen is nice

the breakfast was not necessarily what i prefer to eat (i only had a taste for something light - the

bed linen and towels had a bad smell to them and in good hotels its essential that laundry is done to ensure

the vending room where the ice machine was located was also used as a laundry room for dirty laundry towels

didn't like that they showed they offered laundry services but when i asked at check in about it they said there

rooftop bar and pool was amazing

appreciated the free shuttle to deep ellum

it was very nice and clean. also offered laundry and a variety of foods

the beds are so comfy and the pool was a nice escape

pool and gym excellent carla is amazing, always greeted us with a smile super helpful do not let her

i also really enjoyed the gym facilities that they had on the location

the pool and gym were amazing.

i was in town for 2 weeks. i was disappointed the ability to do my laundry wasn't available.

laundry facilities were not working my entire week stay

rooms were clean and quiet, there was self-serve laundry, a fitness center, and a lovely hot breakfast in the

no make up remover cloths, laundry bags, or bedding for the pull out bed

it was super spacious, clean, and the included breakfast was perfect for the kids

pool was outside and closed.

i didn t like how early the pool closes

very close to restaurants and epicenter which has activities for kids and bars

then my kids get there on6/13 are sent to the 6th floor to an occupied room ( dangerous

there is a lot of entertainment around and the epic water park is super fun for the kids

parking was less than desirable

arhya checked us in and was beyond helpful my kids adored her

microwave didn t work, pool had a bunch of bugs in it

parking was hard to find and elevator wasn t working to parking area garage

love the elegance of the place love that they had a bar and restaurant inside hotel i love the kitchen and they

the food and amenities are good especially the self service laundry facility available for those who wish to

the restaurant was only open for breakfast and dinner when ordering take out, the room service charge was added

bonus there is room service for late night munchies

they had a pool party both saturday and sunday that was a lot of fun

pet friendly

didn t try to fix the laundry room door, if you stay on the weekends they don t clean your room not so much

value, very friendly staff, nice variety for breakfast, clean rooms, nice business center and convenient location

grab and go breakfast.

clean room, good bed, yummy breakfast !

was very clean with clean rooms smell fresh nice breakfast except potatoes but jernior and laura was very nice

laundry was not delivered as agreed

laundry, valet parking (we wanted to selfpark and it wasn't clear how to do that - it was much

of like to have a laundry facility to wash clothes but with covid cases probably not a good idea

the view was awesome, the room too with the rose petals and the staff was very helpful and nice

there was a minute or two wait for the elevator but they may have a lot to do with the kids convention

everything was very clean, we needed extra blankets and pillows for the kids late at night, front desk came

excellent breakfast , lobby clean, and the gym ud83cudfcb was awesome for a good workout

parking was good

and helpfull personell, clean rooms, big and comfortable beds, good breakfast, cool gym - towels, water for free

free parking, so important

asked to get laundry done, but they didn't understand and left the laundry bag

the laundry was very expensive

only live 30 minutes away but sometimes me and my husband like to have a small get away from the kids and this

spa did not open until 10 am

i love the pool on the 4th floor, its amazing

my event was happening and that is why i selected this property, just to not have to pay for parking and even

people from all walks of life running in and out of the facility speeding to the parking lot

there was people from the street on the parking with all their stuff all over the place, they even sleep on

loved the bar on the 12th floor

wish the rooftop bar stayed open till 2am

the gym is excellent

also i enjoyed the little gym all the equipment was new

i like the work out gym

barking dog in room on my floor, dogs were not allowed in the hotel!! no laundry facilities!!

were friendly and helpful, the property has affordable laundry services and is close by to things

the laundry was free for guests but also need to fix some washers and make sure they all

it also had an extremely clean guest laundry

need a trash can in the laundry room

there is a guest laundry - pay for the washing machine and the dryer is free

we had to ask for a a different room when we got there, then the new room smelled like dirty laundry

it's very pet friendly

you ever tried to cram three kids in one bed

the gym is amazing and has a good selection of weights and cardio equipment

the wifi speed is ok but not great, enough for what i needed.

wifi was horrible

no high speed wifi/ internet

the pool was great as well

and breakfast was wonderful- freshly prepared

the room was spacious and nice needed mirror outside the restroom. breakfast was good

for bmw dallas marathon breakfasts/options were great appreciated coffee available after breakfast appreciated

june25,2021 11:45pm a random person open my room door #633 while me & my wife & kids were all asleep

love the aesthetics of the hotel. also love all the amenities. breakfast is covid friendly.

we used the pool n had breakfast

full laundry facilities

valet parking available, included in the price

probably would have been a nice stay if only two people but we did book for 4 adults 2 kids, so avoid if you

wifi was a problem with only one of the five of us able to connect for only a short time during our

the included wifi was a bonus

laundry

had the pool heater off and the hotel was full of kids for the national cheer competition, we would've

great location, spacious room, fantastic breakfast and super helpful staff!

breakfast good and location very central

wish breakfast lasted a bit longer

traveling to the gym for club volleyball

the cleaning lady tried to spray the carpet with air freshener while we were in there

very clean... friendly staff... wonderful breakfast

right across the street from the mansfield gym that my son had tournament at

young lady that worked the breakfast section, was very friendly and helpful

room was next to the laundry which made lots of noise kept me awake

breakfast was very good selection and all was good

loved the breakfast very good

the room, the indoor pool and hot tub

we had to circle around and get on the highway in order to enter the parking lot

room was large, the amenities - including the rooftop pool and bar- were fabulous and the front desk staff was

having room service and restaurant availability requires looking for food and sodas off premises

the gym facilities were excellent, a large variety of cardio equipment, there were some machines and

later room service would be

pool was so crowded we did not get the opportunity to swim, it was very beautiful and the day was

the location. it has a laundry room

area great breakfast downstairs coffee and snacks beautiful friend style that love to socialize laundry

the laundry facility was okay, but it came with its own issues

kitchen area and laundry room

the 25th floor i thought to get at the laundry mat but it turn out to be an escape room and the elevator wasn

the rooftop pool and fitness center are inside and offer great city views

the location was great and the bar area was in a good location.

food we ordered from room service was not good

bartender kept saying last call even though it was only midnight

parking, the easy access, the location close by, the indoor pool, the bar and breakfast service, kids friendly

the laundry machines also worked well

had laundry facilities

locked out of laundry and soap machine took money and didn t work

there were,therefore, no spare pillows,blankets, or laundry bags

dirty, insect, no service for laundry, staff made me wait for long time to find my luggage

laundry facilities

great rooms, excellent pool, very friendly staff.

bathrooms , pool

our family really enjoyed the location of the hotel, the pool and the customer service.

the fact the pool wasn t open.

onsite laundry

therefore, we didn't know about the pool until checking out

need to pay for high speed wifi

kids loved breakfast! nice location for jump over to children's hospital

food options at the bar area were extremely limited. need more options.

also the guest laundry was very nice and not over priced

i needed to do laundry after being away for a while and they have a very reasonably priced laundry ($2

love the staff and i loved my bed and kitchen and bathroom and the breakfast and i will be coming back soon and

breakfast was exceptional, spacious rooms, kind staff

the breakfast was great!