location, cleanliness, parking, safety, large tv, room nice/large

vacuum the carpet in the hallway

1 pet free

celan and confortable and pet friendly

straight weed in there & people were just sitting on the patio smoking and drinking beer in the parking

laundry room only had 1 washer and 2 dryers

the laundry room did not have all its machines working and the pool was closed.

the bed was comfortable it was a smoking room and the water was good temp and great pressure

the location is great and then smoking room .

i turned on the shower n the middle of the floor and ultimately i seen a bug crawl behind the kitchen cabinets

the laundry room was so disgusting i chose to not even try and do any at this location

used our own towels, replaced the nasty shower head in the bathroom, laundry was out of service, and i never

and the laundry room doesn't have detergent to buy

the access for handicapped parking is limited in front of the building.

room close to parking

only laundry with only two sets of washers and dryers

laundry room on site

they have a laundry room but when asked for change they referred me to a nearby store

semi parking was great

bar needs to be expanded and the rooms should at least have microwaves for the price of the room

a room for a spa tub executive suite, upon arrival was told they do not offer those rooms and that booking

i booked a spa room for my family

the breakfast was very good. the location i really did like the location.

then expected, pankcakes mashine (never seen before) staff excellent from arrival to departure, parking space

the staff lied about room service

guest laundry facility was down.

pool needs to be heated in the winter time... it was super super cold

complementary breakfast & jacuzzi

oh and the breakfast was awesome

the parking was extremely overpriced and the self-parking was inconveniently located in a parking

breakfast was til 10 and manageable for even the little kids

more meat at breakfast

everything . clean big full kitchen. friendly.

the breakfast could be better

pool had too much chlorine my eyes burned even just seating by the pool

your breakfast room is so bad and the lady who make it she going to smoke and later come in the kitchen and

the bed was very comfortable and the room was like home with the kitchen and convenience of a stove and dishes

i liked the fact that it had a full kitchen and full sized appliances.

also, in the kitchen there was no dish towel or dishwashing liquid for the dishes

they never went to chat the towels or bed sheets pool didn t work until saturday

wifi needs some help

the rooms, the breakfast and the area was not bad at all

though the parking lot is under video surveillance, lock your car and close the windows fully

the room overlooked the top of the front canopy so no view of street or parking lot.

my truck got stolen from the parking lot , and they didn t let me see the cameras

no blankets were in their dirty laundry at

truck parking

exterior damaged car in the parking lot clearly had been there for some time

don t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago

don t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago

the one i've machine in the hotel didn't work none of the guest laundry worked and i suspect they didn't even

no breakfast no fitness center guest laundry not working remote not working properly

toilet was not clean no wifi

to top it off, the parking lot had homeless people hanging around

clean and pet friendly

that can t be utilized because the property doesn t have what it takes, coin operated laundry during a coin

the breakfast was ver good

very spacious and breakfast was good

the set up of the pool. the fact my son enjoyed himself, along with a few cousins, and a friend.

for many days, room noise isolation from room to room is bad, you can feel the room vibrating for kids running

had to pay to wash and dry your laundry

00/night pet fee on top of expensive rate

kids running up and down hallway

we were in there 2 days out of the 5 and i could watch my kids directly in the pool

we were in there 2 days out of the 5 and i could watch my kids directly in the pool

in my room the entire morning waiting for room service-my room is across from housekeeping and laundry, there

my room was right next door to the laundry room

also that took care of the breakfast

gym very tiny... and needed a cheaper rate so that we could have stayed a few more days

would like the breakfast time to extend to 10:00 am

laundry facility didn t have air conditioning and i had to wash some laundry

loved having access to the laundry and all of the snacks and drinks i was able to purchase

there were used condoms in the guest laundry room

good breakfast, free parking.

indoor pool area was cold and i was locked out on the patio card reader wouldn't work.

laundry

had to go down in the laundry room to get sheets with front desk clerk who was knitting

the staff,the laundry nor the vendig area that homeless people literally live in

smell like someone just gotten thru smoking

was fine but my son and wife's room had lots of roaches and smelled like smoke when it was a non smoking room

laundry out of order

broken glass in the parking lot

to walk 300 feet to the nearest exit door to the parking lot

drug addicts everywhere in the parking lot

they offer wifi

they had no carts for our personal items. we had to use a laundry hamper.

laundry facilities

very clean, professional staff, great breakfast, laundry facility

the location and parking areas were well lighted and secure

clean and quiet. enjoyed breakfast.

guest laundry didn't work

thirdly glad we ddnt go that night the pool has terrible maintenance so much build up and dirt in filter ports

the staff and rooms and breakfast

breakfast, but understand it due to covid

the breakfast has many choices and was very good

the free wifi an d the bed was comfy

pool

everything was perfect. the breakfast bar was amazing.

the gym needs machine wipes and even some sanitizer would be nice

clean hotel. nice pool area.

kiki was very nice and friendly the entire staff was great from kitchen lady to laundry.

kids uniforms were taken from the laundry service

my husband enjoyed both the pool and rec center and he loved both

the breakfast was the best

but service is exceptional and free good breakfast

sheets and a comforter or a blanket and was told twice that i would receive them when the laundry was complete

the spa tub but really everything

spa tub was filthy had to clean it myself

needed a indoor pool lol

pool was not clean..

on site laundry and right next to a gas station, also tons of food options within a mile

enough vending options, no breakfast, and the cljse laundry room being closed at 9:00 p

free wi-fi,refrigerator,laundry facilities ice machine was down for the last week and a half of my stay no weekly

the laundry room and

the only thing i didn't like was the parking.

couldn't connect to whatever wifi

there is only smoking rooms wich stink

t know if it was a misunderstanding from me but, i thought i got told my room (#109) was a non-smoking room

is convenient (close to the interstate, gas station in walking distance and mc d s across), pet (no fee) and

bathroom was not clean,room had a bad smell of cigarette i requested not smoking

to texas freeze and water shortage, we weren't able to use the pool

super clean facility. well lit parking.

wifi wouldn't connect to devices eventhough password was provided with room key

for parking by room was broken and we are disabled, had to walk all the way to the front ;(

parking is a little crowed

they offered guest laundry, which i look for in every hotel we stay at

parking was limited

guest laundry machines were never working so we had to wash clothes in bathroom

need larger parking lot.

parking lot was full on last night of our stay

tight parking

breakfast was simple but good

he never told me wifi pw, never said what time check out was

free wifi is very poor, often cannot connect and when it does keep getting bumped off

wifi

was pet food left under the bed

the wifi was horrible

sometime the front office did not have change for the laundry

i just wish the kids would have been placed on a lower level

the room should have been a lil cheaper because it offer breakfast but they didn't have it

the free breakfast was great

didn t eat the breakfast. love the view. everything was right there for me

the wifi was very fast

for starters everyone should know that there is no wifi at the property, the management admitted to that being

i accidentally booked a smoking room but was quickly changed by staff without any problem.

also my room was non-smoking but smelt like a fresh cigarette upon entering the room

a non-smoking room and got a smoking room

bed linen and towels had a bad smell to them and in good hotels its essential that laundry is done to ensure

didn't like that they showed they offered laundry services but when i asked at check in about it they said there

the vending room where the ice machine was located was also used as a laundry room for dirty laundry towels

the gym across the street that was included was a great bonus

advertised having a gym and it is not on site

the food and amenities are good especially the self service laundry facility available for those who wish to

the atmosphere definitely a party place not for kids. so book with caution

wifi never worked in my room and the staff was never able to make it work

pet area was slightly hard to get to, especially later in the evening.

fast and efficient breakfast.

breakfast, and very servicemided personel the pool was also ok and that we could use the laundry room

liked the amenities, like the gym and the laundry room

suite came complete with kitchen essentials (dishes, towels, dish washing liquid, a pod for the dish washer, a

room service only done every 3rd day

breakfast was good. staff were very accommodating.

of like to have a laundry facility to wash clothes but with covid cases probably not a good idea

laundry, valet parking (we wanted to selfpark and it wasn't clear how to do that - it was much

laundry was not delivered as agreed

weekend the hotel have kids staying there for volleyball tournament and they was running and making alot of

too many adults in the pool drinking so kids had a hard time

the laundry was very expensive

asked to get laundry done, but they didn't understand and left the laundry bag

very laid back bar and areas to sit around in the lobby

room service was great and had so much night activity around

the bar and food were fun

there is a guest laundry - pay for the washing machine and the dryer is free

we had to ask for a a different room when we got there, then the new room smelled like dirty laundry

the couch bed was awful, my kids who literally are happy to sleep on the floor complained that the bed was so

very clean, pet friendly, cool building with history.

wish the pool was a little bigger and had more of a sunny area to lay out and tan, but it wasn t bad

the staff was so friendly and welcoming, the room was nice, and the rooftop bar was very cool

especially the bar tenders from 6pm-12am, they make perfect drinks, they have great service

the gym is excellent

the rooftop bar and the beyond comfortable bed!! this is a hotel worth staying in if visiting.

wasn t exactly cheap and yet you still had to pay for wifi

need a trash can in the laundry room

it also had an extremely clean guest laundry

it has a good self service laundry and a good fitness room

were friendly and helpful, the property has affordable laundry services and is close by to things

barking dog in room on my floor, dogs were not allowed in the hotel!! no laundry facilities!!

people from all walks of life running in and out of the facility speeding to the parking lot

there was people from the street on the parking with all their stuff all over the place, they even sleep on

my event was happening and that is why i selected this property, just to not have to pay for parking and even

the room was spacious and nice needed mirror outside the restroom. breakfast was good

pool was clean

how clean the room was, great view, nice staff, loved the gym space

i love refrigerator and kitchen

love the aesthetics of the hotel. also love all the amenities. breakfast is covid friendly.

laundry

was clean, excellent breakfast

there are music speaker around the pool that play until pool closing

breakfast good and location very central

breakfast was also really delicious and fairly extensive

full laundry facilities

other rooms like the music or cinema because that access code were changed and we could only play pool and skee

is superb, original directions to the parking lot were confusing - there are so many parking lots adjacent to

also, the kids were pretty bummed about the pool being closed for the entire stay

manager that we spoke to during check-in was quite rude when we were having to deal with parking

laundry facilities were not working my entire week stay

rooms were clean and quiet, there was self-serve laundry, a fitness center, and a lovely hot breakfast in the

i was in town for 2 weeks. i was disappointed the ability to do my laundry wasn't available.

no make up remover cloths, laundry bags, or bedding for the pull out bed

plus kitchen and front desk staff were courteous and helpful

had a 50 min massage by monica at the spa and it was wonderful

my simple manicure at the hotel spa cost $147

great gym and pool area!

the gym was updated & clean

pool was so crowded we did not get the opportunity to swim, it was very beautiful and the day was

area great breakfast downstairs coffee and snacks beautiful friend style that love to socialize laundry

size of room, on site laundry, flying horse coffee shop, full kitchen in room

the history, the art deco building, location & especially the guest laundry

no single washing powder available to buy, had to buy a big bottle for one wash in the laundry

kitchen area and laundry room

location, great room service and great to be part of the wednesday lobby social and music

i have kids and i wished the pool was warmer during cold season.

parking, the easy access, the location close by, the indoor pool, the bar and breakfast service, kids friendly

pool closed early for

room service: not only did it take forever to get, but we called 3 different times before we made a

the hotel have a guest laundry room with washing & dryer machine with qr code operated cost $3 each

locked out of laundry and soap machine took money and didn t work

there were,therefore, no spare pillows,blankets, or laundry bags

location, clean ac filter, good beds, and pillows. on site laundry.

the laundry machines also worked well

onsite laundry

open gym - this is what i need and they have it 24/7

also there was a group of people that brought a huge speaker into the pool and played it so loud we couldn

therefore, we didn't know about the pool until checking out

great indoor pool

laundry facilities

location was great many things to do and all in walking distance brandon was a great joy at the bar and the

the water in the swimming pool is very turbid

nice stay, helpful guest services, clean room and pool.

the fact the pool wasn t open.

the bed, the gym, the breakfast, the laundry facility

gym was great & handy to have laundry facilities

brilliant laundry service available also

having the ability to do laundry for $1

great location. having laundry facilities is amazing when on a long trip. super helpful staff!

also the guest laundry was very nice and not over priced

i needed to do laundry after being away for a while and they have a very reasonably priced laundry ($2

gym was clean and had lots of equipment

the extras such as the basketball courts, virtual golf, and movie theater were really cool

the gym needs remodeling. very worn and dated equipment.

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

amazing and beautiful hotel.the pool is very cool. exceptional service, totally recommended!

shout out to leo in the midnight rambler bar - ace cocktails and very friendly bar tender who went out of his

i had a great massage, enjoyed a wonderful time in the pool, and enjoyed the amenities

mini bar facilities extremely expensive with poor quality wine. a small bottle of

does not work, couryains does not work, i report 3 times laundry bad service room,2 days did not

beautiful rooftop bar spacious suite attentive staff

the rooftop bar was fun and convenient since it was located at the hotel

the rooftop infinity pool is everything

the room and pool

some leaks in the bathroom. laundry machines out of order

shower was always cold, not a great breakfast menu. faulty washing machine in the guest laundry.

room was spacious, microwave and onsite self-laundry a plus

location, staff, room, pool, laundry

the big bonus was a laundry room which is something we were very happy to see on a 5 week tour of usa

could do with an updated washer and dryer in guest laundry but this is just small point

wifi free and fast

i m traveling with 2 kids so i wanted the room to be cleaned instead they moved us to room 513

hotel was very unclean (hair left in the shower from past travelers, air vents clogged with dust, room service

we given a complimentary drink in the bar while waiting on the shuttle and enjoyed a tasty breakfast

the best thing about the hotel was its self-laundry service for the guests

laundry facility was available

breakfast was really good

comfortable,roomy cozy and good breakfast.

room stink, the pool was small, the wifi didna

launder linen and or complimentary bathrobe in scented laundry products which were triggering for my asthma and

the bar stays open late. and 24hr snack bar

room service, restaurant kitchen in lobby was slow

wifi was weak at best

didn't work as promised; gym equipment did not pair, tv did not stream

didn t try to fix the laundry room door, if you stay on the weekends they don t clean your room not so much

no breakfast

parking, was not rhe best but ok,

we had 2 adults and 3 kids, everyone had a bed

grab and go breakfast.

excellent staff particularly girls on front reception- misty key assisted us with booking parking for nfl game

clean, comfortable, close to restaurants, safe parking lot

next to people with lots of kids and dogs they slammed doors from the time check in til check out so i didn

excellent breakfast , lobby clean, and the gym ud83cudfcb was awesome for a good workout

excellent breakfast , lobby clean, and the gym ud83cudfcb was awesome for a good workout

free laundry which was a nice touch

the laundry guy low key fussed at me so needing something else

washing machine room vending machine takes cash only for laundry powder.

view from pool, gym

telephone was broken, my air didn t get cold enough, my tv didn t work, room service took forever and charged

were a little bummed that the restaurant wasn't open when we were there and as such the room service was also

on the walls, the staff that checked us in didn t even tell us about the coffee and happy hour, room service

it's an adult only hotel so there are no kids which we loved

location, parking available nearby, good size rooms. good gym.

staff, hotel design, location, pet friendly in the truest sense. i m a kimpton lifer now

and breakfast was wonderful- freshly prepared

the breakfast is amazing great

no high speed wifi/ internet

breakfast was great and the staff were professional

wifi is free

for a supposed nice hotel they offered nothing but laundry service

there was no bag for dirty laundry

we love the pool terrace, pyramid restaurant, and location.

no gym, no complimentary water, no usb ports

ordered room service and it was there within 20 minutes and great food

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped

no wifi unless you pay$14

need better kids options for food ( room service)

service was take away in a bag , a bottle of water is $5 and you have to pay for wifi

service was slow in the bar but not bad.

room service was great as well , they came right on up whenever needed

party vibe at night at thier bar , nice pool on the 16th floor , they have a fitness center and spa

the staff at the spa wasn't the nicest

up a bottle of champagne and chocolate covered strawberries hannah at the bar was super great

pool was crowded but it was still cool.

like that the pool closed so early was not able to enjoy with it closing at 6pm an $39 for parking a lil high

the worst was the laundry service

the corridors and room looked like a college dorm albeit for rich kids

building, friendly front desk and bar staff

loved the bar area (especially the bartender) and the gym. valet was very kind.

room service, fitness room, pool, extra supplies in the room, but it s the time we re in

it was clean. it was a first for me i even used the laundry facility.

trash under the bed at checkin, was told by hotel staff to park on one side of parking lot due to kids throwing

breakfast was excellent and the serving area was very well taken care of

the room and lobby were aesthetically pleasing and clean. and parking was incredibly convenient.

breakfast was second to none, and the bed was great or sleeping

no hand sanitizer in the gym/laundry room. only one washer working.

we went to do laundry people put cloths in the washer then just took off and didn t come back after 1-1/2 hrs

so you walk down the halls and all you see is trash bags and dirty laundry upon my leaving i spoke with management

we had all our kids with us, and staff were pleasant and prompt when we called down to request extra blankets

location was great and the view being in the pool was awesome

the bed and pillows were the best. really enjoyed the pool and patio too.

room service was great as well

too small of pool and because of covid, restaurants aren t open as much

every way from the valet and bellman at the front door to the checkin/checkout, maid service and room service

very good gym and pool area, nice bar downstairs

the rooftop pool was unparalleled

very good gym and pool area, nice bar downstairs

i will say that the rooms themselves were charming, and the room service was good

very good gym and pool area, nice bar downstairs

missed having a laundry bag hanging in the wardrobe for our dirty laundry

the bar and atmosphere

no inro to the room, wifi, explanation of any of the services, or any info at all was given

delicious breakfast & excellent room service! very friendly & helpful staff. :)

location and prompt room service. car transportation helpful when available.

in addition, my spa services with mak were professional and he was very kind and knowledgeable

great location, close to shopping, restaurants and gym.

our room was not ready on time, so tim, at the front desk gave us 2 complimentary drinks at the bar and stored

woke up both of my kids

since it was my birthday and i wanted to give my boyfriend an early valentine s day gift as well i had asked

laundry facilities out of order

construction and a lot of traffic so if you are walking wouldn t recommend with little kids

can enjoy the outside pool and fitness center in the morning

couldn t use pool because it was raining

there were 7 of us (family) adults and kids and everyone had a ball

it was handy having a guest laundry

it had a guest laundry room which was easy to use from an app

fantastic room and so comfortable and has laundry which was so handy.

expensive laundry facilities

was a full kitchen in the room, bathroom was nice and spacious, beds comfortable

should add a all night room service

pool bar and vibe. staff was super lovely!

treating everyone else differently) it was like 4 pm and we were on the pool side and they said kitchen was too

decor was so awesome and we loved the pool bar for its views and awesome staff.

nice hotel, spacious rooms and new furniture. the gym and pool area are nice also.

the pillows were comfy as well as the beds. the gym was ample the valet was exceptional.

the bar and room service were also great

pool needs to have longer hours when it's 98 outside

location, beautiful lobby with bar, nice pool with bar,

breakfast was a la

alternative was to use freight and walk through laundry area

broken dryer in the laundry.

free parking, free wifi, and location

i was also super tired when i checked in so i opted for room service

next, the wifi should be free and high speed

the room was over the laundry....it was burning like hell!!!

no laundry or pool...

desk, not in the side of friendly, towels need replacement or a better laundry job

says there is laundry when there isn't

denny's in the same parking lot

quiet and great parking

quiet location parking

very small parking lot, but it was manageable

gym very basic but good add on

was a really good, cheap location in downtown dallas with plenty of parking

filthy, i went to the front office to ask for clean linen, only to be told they had nothing and laundry would

they also have laundry facilities which was very helpful

no ice and the laundry facility took 2 hrs for my clothes to be done

linens i began to itch and asked for clean linens they said there were none available i asked for laundry room

breakfast was great with many options