could have been cleaner, the floor in the room specifically, the hot tub outside and pool were not working and

staff, breakfast was good.

not enough parking for larger vehicles with trailers

a lot of people hanging out in the parking lots. didn t give off a safe environment.

what breakfast !!!!!!!!!!! water, muffin, fruit bowl ???????

they offered guest laundry, which i look for in every hotel we stay at

parking was limited

couldn't connect to whatever wifi

is convenient (close to the interstate, gas station in walking distance and mc d s across), pet (no fee) and

t know if it was a misunderstanding from me but, i thought i got told my room (#109) was a non-smoking room

bathroom was not clean,room had a bad smell of cigarette i requested not smoking

there is only smoking rooms wich stink

only thing, is that pool it s closed and the hotel don t have breakfast, for the

that there was no breakfast and the pool not being open.

pool area is run down and pool was not filtering, was very disappointing.

parking was great next to hallway leading to room

good location. no real issues. good pet friendly location. minimal amenities, but good value.

bugs in room a wasps at pool bad.

the pool hours were alittle off but okay

was downgraded from a suite with a kitchen to a double queen room

plus, they had an outdoor pool which we could not take advantage of due to a nest of wasps inside the pool and

5 hrs after) the room was smelly and the swimming pool water was green

everything was ok, easy to park, friendly staff, wifi was working well.

though the parking lot is under video surveillance, lock your car and close the windows fully

wifi is not strong enough

the pool was another plus for keeping the kids happy for no extra money

it s been used or touch they want change anything by the exit a dude was there ejaculating, the pool never

celan and confortable and pet friendly

straight weed in there & people were just sitting on the patio smoking and drinking beer in the parking

location, cleanliness, parking, safety, large tv, room nice/large

vacuum the carpet in the hallway

needs more parking

guest laundry facility was down.

sliding door was open to the outside by the pool/whirlpool area.

the beds were comfortable, and we enjoyed the complementary, full breakfast.

into the parking lot had a good sized pothole and the was trash in the parking lot and around the entrance

visited the gaylord for a gymnastics competition

the pool was great we enjoyed

the breakfast was excellent. the room was huge and had a nice kitchenette

making your own waffle was fun! having a full kitchen in the room was really great!

more meat at breakfast

everything was nice, not being able to access the pool was a huge disappointment.

had to go down in the laundry room to get sheets with front desk clerk who was knitting

laundry

the staff,the laundry nor the vendig area that homeless people literally live in

no pet fee

there was only one little towel & two big towels and all three were dingy looking and someone was smoking

and the laundry room doesn't have detergent to buy

used our own towels, replaced the nasty shower head in the bathroom, laundry was out of service, and i never

the laundry room was so disgusting i chose to not even try and do any at this location

room, dirty bed, dirty bathroom, dirty carpet, outdated hotel, trash in walk ways, wifi was bad, no sound

not clean ,was not up to date did not honor my late check out even after i showed them the approved email from

the laundry room did not have all its machines working and the pool was closed.

laundry room only had 1 washer and 2 dryers

smoking room

didn't save my reservation for a smoking room but in the end they upgraded me to give me a smoking room

the size of the room was nice. i liked that it had a kitchenette.

pool was out of order, was not informed til after checking in, that was one of the reasons we

i really liked the lady who checked us in and allowed us to have late check out!!

top it off, my kids wanted the pool and that was closed

room smelled like a gym locker

top it off, my kids wanted the pool and that was closed

they have a laundry room but when asked for change they referred me to a nearby store

only laundry with only two sets of washers and dryers

laundry room on site

microwave in rooms, refrigerator was not very cold, and the bar needs to be upgraded to a sit down bar

the gym didn t have any way to sanitize the equipment.

she accused us of having one then finally gave us one,then had to go back because she gave no wifi password at

bed, bedsheets were great, there was a couch in there and a coffee table, the room was great, parking is great

parking lot for parking,stained sheets, & someone old dried up blood in bathroom doorway,blood

property is quiet and always parking avaliable

the front desk clerk - he was nice & gave me coffee since room service didn't come in

close parking to room and pets allowed

very clean, good area very quiet many parking spaces.

they have every supply u need for a kitchen but nothing to cook on and it isnt sound proof

the parking lot was lighted well and i felt safe

no wifi

delicious breakfast

had a great breakfast, scrambled eggs, diced potatoes, biscuits and gravy were fantastic, cereals, waffles,

very clean. awesome breakfast. staff was very nice and helpful. will definitely stay here again!

pool have lots of mosquitoes

breakfast and convenience of location

people from all walks of life running in and out of the facility speeding to the parking lot

there was people from the street on the parking with all their stuff all over the place, they even sleep on

my event was happening and that is why i selected this property, just to not have to pay for parking and even

no blankets were in their dirty laundry at

it was a non smoking room and it smelt like sewage and cigarette

i commute by motor bike so parking and security was a concern until seeing the parking lot has cameras everywhere

don t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago

they had smoking rooms.

only issue was that our room was next to the laundry room, so we could hear the washing machine running during

i like that it is pet friendly without excessive pet charges

i like the breakfast and the clean swimming pool

got charge more money didnt have pet and got charged for that

the location and how it's convenient to everything the staff and most definitely the continental breakfast was

for starters everyone should know that there is no wifi at the property, the management admitted to that being

also my room was non-smoking but smelt like a fresh cigarette upon entering the room

the wifi was very fast

a non-smoking room and got a smoking room

i accidentally booked a smoking room but was quickly changed by staff without any problem.

due to covid-19, the breakfast is not generous and must be eaten at the room

had a kitchen and the staff was friendly.

found out after several questions that there is a water filter in gym

beautiful lady tending breakfast was great

i wished the pool had been available

bathroom needed more towels need more laundry bag only had one for dirty clothes.

awesome breakfast bar

clean and parking lot well lite so we didn t worry as much on our vehicle being broke into

for the easy access to convention center and the fact that it had indoor heated pool for the kids

breakfast was amazing, coffee was always hot and fresh upon mentioning coffee to staff, indoor pool was enjoyed

laundry was out of order

towels damp smelled like melded, people hanging around and dope bags found in parking lot

greatly value for your money. clean rooms, good breakfast selection. friendly staff.

the breakfast get up early and just get a small blue berry muffin.

the wifi there sucks. they need to hit the reset button. also there is no free breakfast either.

no smoking. no no soap

wifi is trash

great price & location. no smoking area (almost).

the wifi didn't work at all.

no chair to set by pool

the one i've machine in the hotel didn't work none of the guest laundry worked and i suspect they didn't even

no breakfast no fitness center guest laundry not working remote not working properly

i dislike pet-friendly hotels

toilet was not clean no wifi

good parking

the vending room where the ice machine was located was also used as a laundry room for dirty laundry towels

didn't like that they showed they offered laundry services but when i asked at check in about it they said there

bed linen and towels had a bad smell to them and in good hotels its essential that laundry is done to ensure

the gym across the street that was included was a great bonus

room service. orange juice was good

the food and amenities are good especially the self service laundry facility available for those who wish to

enjoyed the convenience of being able to order from the on-site restaurants for room service

during a high school cheer leader tournament so a lot of kids when i was trying to be romantic

about this hotel is great i love the location i love that there's a bar i love that there's food on site i love

food was sub par for the price and not many choices for kids

breakfast wasn't good at all

really good breakfast. nice outdoor pool. clean.

has a very nice gym and pool

the breakfast could use a little more

staff was very friendly, comfy beds, clean, pool nice

necessities like wifi, table lamps, hair dryer, bible, locks on bathroom door,smoke detector, laundry iron

that laundry only opens for a short amobut of time

they have breafest and laundry room that

parking lot was dirty

dirty room, terribly depressing surroundings, lousy wifi and tv service

and i was grateful for the onsite laundry

the 'laundry room' was so dirty and it stank

the customer laundry room wasn't available to use due to it was out of order supposedly

laundry room

parking lot and sidewalks in front of room were dirty. easy chair in the room was stained badly.

we did do laundry. the facilities worked well.

check out, quarters available for laundry at front desk nit posted in laundry room

the breakfast was kind of poor

breakfast was only waffles, cereal and yogurt

due to cover.19 no breakfast

the room keys and laundry machines didn't work. they didn't have breakfast on sunday.

room was located by the laundry/maid service and it was very loud in the morning, our shower was out of conditioner

way, each room had a different lingering smell, multiple days the pool was closed, the self serve laundry did

came apart, we originally had no blankets and not enough towels because the hotel could not do laundry because

the breakfast had somethings for everyone

minor concerns we were out late and the ice machine and laundry were locked and no answer at front desk bathroom

laundry room dryer didn

cigarette smell in non smoking room bed sheets had cigarette burn marks

breakfast was not available at 6am

complaints complimentary breakfast was light

laundry

great location, spacious room, fantastic breakfast and super helpful staff!

wasn't available so having to get a queen room with and un needed bed was pointless and the wifi kept kicking

i love the fact they had a grill we bbq while the kids swim

30$ per parking per night is high gym is not very well equipped

i love refrigerator and kitchen

clean, organized, staff was so nice, breakfast was good, loved the location, used valet and it was so amazing

pool location was a bit disappointing due to it being between the building and where people smoke

location to convention center. breakfast was great too.

pool was closed for some reason

full laundry facilities

parking was $20 a day for an extra car

also, the kids were pretty bummed about the pool being closed for the entire stay

modern and a very comfortable place, the kitchen is fully equipped, wifi works well, central location close to

manager that we spoke to during check-in was quite rude when we were having to deal with parking

not enough parking

pool

the room was good sized, title floor was nice because i they also had a pool and cafe, which was fairly clean

company so, while there was an over abundance of men gathered in the courtyard and around the pool, they do have

they had a pool and were updating or upgrading the properties

asked to get laundry done, but they didn't understand and left the laundry bag

the laundry was very expensive

you book through third party they do not guarantee early check in, even though they offer it

everything, the entire staff, the room, the accommodations, the restaurants, the room service

my kids and i had a blast

the pool was nice

people are nice and nice pool

plumbing issues & the man cleaning it up swept it out of the room & off the 4th floor down to the parking lot

the room was of good size, ample parking space, nice looking facilities

had to be in pool area with gate locked

that can t be utilized because the property doesn t have what it takes, coin operated laundry during a coin

the kitchen. they also have a grill and beautiful patio.

bed was comfy, the front room was roomy and open, the bathroom was ok, and the pool was heated

for many days, room noise isolation from room to room is bad, you can feel the room vibrating for kids running

very clean. friendly staff. great breakfast.

we had to ask for a a different room when we got there, then the new room smelled like dirty laundry

there is a guest laundry - pay for the washing machine and the dryer is free

the couch bed was awful, my kids who literally are happy to sleep on the floor complained that the bed was so

didn t like that i had to register for mariott bonvoy to access wifi

very clean, pet friendly, cool building with history.

does not work, couryains does not work, i report 3 times laundry bad service room,2 days did not

clubs & rooftop pool/bar get a bit overcrowded at night

also ordered room service about 12 times and each time small additional items were missing that i requested

i noticed a price tag of $3 on each bottle of water (total of 2 bottles) that were in the kitchenette area

the pool areas (both the roof too and 4th floor locations) were so inviting

no breakfast room service

neighbourhood ambient music all around the hotel nice pool

very comfortable beds lovely pool area

the pool area is great and the rooms are very big

beautiful rooms, nice hotel gym, good restaurant and bar on the first floor

laundry facilities

great rooms, excellent pool, very friendly staff.

nice stay, helpful guest services, clean room and pool.

the fact the pool wasn t open.

pool area was a vibe

onsite laundry

did not expect the kitchenware will be provided at the hotel but they did

customer service was great!!!! breakfast area was large enough to accommodate our large family.

i enjoyed the feeling of home as well as the kitchen and spacious living space

i liked the breakfast and the gym they had because no one would go in it.

laundry also available

gym was great & handy to have laundry facilities

room could have been bigger. laundry could have been free.

brilliant laundry service available also

the bed, the gym, the breakfast, the laundry facility

could do with an updated washer and dryer in guest laundry but this is just small point

good gym, small but had free weights which was great

requested extra pillows and blankets for the kids and never got them along with clean towels for the next day

i m traveling with 2 kids so i wanted the room to be cleaned instead they moved us to room 513

ordered room service and it took forever

the 25th floor i thought to get at the laundry mat but it turn out to be an escape room and the elevator wasn

there was not a coin change machine in the coin-operated laundry room.

the laundry room needs updating

kitchen area and laundry room

the laundry facility was okay, but it came with its own issues

the smell of sweaty gym clothes and damn old socks was so pungent that it was nauseating and the mustiness gave

the rooftop pool and bar is amazing, so nice to relax during both day and night

the gym facilities were excellent, a large variety of cardio equipment, there were some machines and

room service (granted middle of the night) was not fully cooked

location , coffee place, spa and the store all was great!

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

the room, pool area and the staff! they were amazing! hotel employees all were wonderful!

only negative was that the path to the pool was closed

super pet-friendly, location was great and all staff was amazing!

the rooftop pool was amazing

in my room the entire morning waiting for room service-my room is across from housekeeping and laundry, there

my room was right next door to the laundry room

the wifi allowed me to work seamlessly from my room

the hotel was close to my training, which was fantastic! the breakfast was wonderful.

the hot tub and pool was closed.

launder linen and or complimentary bathrobe in scented laundry products which were triggering for my asthma and

clean, food was great, bar selections great, room was spacious and elegant.

the bar stays open late. and 24hr snack bar

room service, restaurant kitchen in lobby was slow

and wifi didn't work for most of our stay (as a compensation, we were allowed a later check

of like to have a laundry facility to wash clothes but with covid cases probably not a good idea

laundry was not delivered as agreed

laundry, valet parking (we wanted to selfpark and it wasn't clear how to do that - it was much

parking was a bit of a hassle with three kids in tow (involving a steep hill and crossing a street)

the pet fee was way more expensive that other comparable hotels.

the rooftop bar and the beyond comfortable bed!! this is a hotel worth staying in if visiting.

the staff was so friendly and welcoming, the room was nice, and the rooftop bar was very cool

good hotel with nice gym

wish the rooftop bar stayed open till 2am

crying little kids in the room next to me

it also had an extremely clean guest laundry

need a trash can in the laundry room

barking dog in room on my floor, dogs were not allowed in the hotel!! no laundry facilities!!

were friendly and helpful, the property has affordable laundry services and is close by to things

it has a good self service laundry and a good fitness room

services, the valet parking, the easy access, the location close by, the indoor pool, the bar and breakfast

we were told no room service from the grill & vine restaurant

gym was outstanding and pool was nice, although we did not have time to use on a one-night stay

bartender kept saying last call even though it was only midnight

parking, the easy access, the location close by, the indoor pool, the bar and breakfast service, kids friendly

had to pay to wash and dry your laundry

we were in there 2 days out of the 5 and i could watch my kids directly in the pool

disappointed that the pool was closed during our stay

playing loud music to the top of the volume as if they were having a party in the whole hotel kids were running

the hot breakfast and the pool

room was spacious, microwave and onsite self-laundry a plus

the big bonus was a laundry room which is something we were very happy to see on a 5 week tour of usa

location, staff, room, pool, laundry

some leaks in the bathroom. laundry machines out of order

shower was always cold, not a great breakfast menu. faulty washing machine in the guest laundry.

so you walk down the halls and all you see is trash bags and dirty laundry upon my leaving i spoke with management

no hand sanitizer in the gym/laundry room. only one washer working.

we went to do laundry people put cloths in the washer then just took off and didn t come back after 1-1/2 hrs

we did not eat breakfast at facility.

sofa-bed was really not comfortable, even for little kids it was limit

laundry facilities

they had no carts for our personal items. we had to use a laundry hamper.

very clean, professional staff, great breakfast, laundry facility

very clean, professional staff, great breakfast, laundry facility

was not told about a non-refundable pet charge prior to my arriving at the facility

also the guest laundry was very nice and not over priced

i needed to do laundry after being away for a while and they have a very reasonably priced laundry ($2

gym was good, needs more mattes, less humidity, and remove rust from equipment it s getting bad

breakfast was exceptional, spacious rooms, kind staff

room with a full kitchen

free laundry which was a nice touch

the laundry guy low key fussed at me so needing something else

washing machine room vending machine takes cash only for laundry powder.

telephone was broken, my air didn t get cold enough, my tv didn t work, room service took forever and charged

staff was great getting us checked in early and when we need a late check out last minute they were very

guest laundry didn't work

the staff were very helpful and their breakfast was impeccable, easily accessible with variety of parking option

the coffee in the lobby and kitchen were both ice cold

gym ventilation was bad and some equipment was not working.

the pool was a tad bit dirty

there were,therefore, no spare pillows,blankets, or laundry bags

locked out of laundry and soap machine took money and didn t work

the hotel have a guest laundry room with washing & dryer machine with qr code operated cost $3 each

dirty, insect, no service for laundry, staff made me wait for long time to find my luggage

had laundry facilities

fantastic room and so comfortable and has laundry which was so handy.

it had a guest laundry room which was easy to use from an app

expensive laundry facilities

it was handy having a guest laundry

understand that the place is pet friendly but i dnt think it s appropriate to have your pets all in the

accommodation was good bar & food good location good

to pay for wifi and not great quality

wifi in the room didn t work on friday

room service was take away in a bag , a bottle of water is $5 and you have to pay for wifi

the bed wasn t very comfortable and the room service food choices weren t very tasteful.

there were used condoms in the guest laundry room

loved having access to the laundry and all of the snacks and drinks i was able to purchase

laundry facility didn t have air conditioning and i had to wash some laundry

open and airy lobby/breakfast area

was great my kids enjoyed it very much

the gym was well equipped

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

laundry facility was available

the best thing about the hotel was its self-laundry service for the guests

the whole 3rd floor was smelling cigarettes and we had kids with us

besides the wifi being unavailable i had no complaints

enough ligt in the living area the kitchenet is very poorly equiped- no plates, glasses it has microwave and