about construction work, before, restaurant closed, trash in front of the window, staff at pizza bar unfriendly

due to the lack of hand soap, we had to take a cup from the bar and fill it with hand soap from the bar s

the room smelled strongly of smoke, possibly from the fireplace, but we are not sure of the exact cause

i chose this place because it had a spa and a hot tub

appreciated the well-stocked general store and on-site food options, including the bar cart

the biggest shock was that the hotel lost my laundry

daughter who is autistic wanted to hit the beach badly and he suggested to give us a lift on the golf cart to

loved that the hotel was genuinely pet friendly and how friendly the staff were to my dog despite him being a

excellent room service

the view and room service.

gym, laundry, breakfast

and the laundry room was a wonderful bonus

exceptionally clean large updated rooms excellent laundry room friendly and helpful staff amazing value for the

loved having the laundry there

clean, very comfortable with friendly, competent staff and an outstanding gym and laundry facilities

service, food, central location, gym

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

amazing overall service. pool is divine.

expensive room service... bagel, coffee, oj > $30.

great gym. beautiful property. lux room amenities.

there was a number to call, but as we only had international wifi, not calls, we had to borrow a phone from

free parking onsite

we did not consider this a problem, but one other caveat i'd give is that you do not eat breakfast at the b&b

breakfast was great and cooked fresh as soon as we came downstairs

mri was very comfortable and having a fireplace in our room made it very cozy

wifi didn't work in the

breakfast for jokes, only milk and expired cereals so rude staff poor quality of the room bad wifi did not have

your id and credit card, then the kiosk spits out a key card and a receipt with the hotel s wifi info

it's an old out-dated premises with flaky wifi.

helped when traveling with kids to get going to do sight seeing n

very quiet, close-by parking, good wifi, good heating

cannot access laundry facilities, hotel staff have to do this on behalf, dated aesthetic

laundry facility

no laundry

pool/jacuzzi closes too early on a summer

, location near restaurants and stanford, gym,staff friendly, calm , clean room , beds confortable

clean rooms, very silent, nice property. staff is very nice. well maintained laundry.

the laundry is not working!!!!

stated laundry available but washing machines were out of order throughout our 5 nites stay

it features a coin-op laundry for guests

are super comfy, ice machine and laundry on site, fridge and microwave in room

laundry wasn t done despite handing it st reception prior to the cut-off time - no communication

as we were on a toad trip the laundry room was a great addition

the property also has a laundry room and a deli shop, which was very convenient

-laundry room and fitness center opened late

very convenient the laundry for the guests

i didn t like was that we were placed in room 110 that room is located right next door to the laundry room so

they didn t have a coin laundry machine

this was a core reason why i chose palo alto inn, so i could do laundry onsite

laundry machine and dryer at reasonable coinage

a free laundry service and free bottled water were appreciated

the laundry room sink was filthy with sold dirty rags sitting on it

were placed next to the laundry room and ice machine and heard the the other residents getting ice at diferent

a broken dryer in the laundry room there is no sign says is not working so i put my money in then i realized is

very courteous and patient attendant. low cost laundry.

theres a laundry room on site

the laundry room was appreciated and good value

i was thrilled there were laundry facilities - also clean and well-maintained

pool was awesome even though it wasn t heated our kids had fun

booked because we manage allergies and i need a full kitchen

pet friendly. huge room. great location. full kitchen. we loved it!

didn t know restaurant and bar area totally closed on sunday

i want to relax and take my kids to swimming pool and start inside

neither of the ev charging stations worked

heard every word neighbors were saying, woke up to their telephone conversations and screaming kids

someone came in our room unrequested!!! no room service or maintenance needed!

when our breakfast came, they forgot the orange juice and coffee drinks we had ordered

the parking facility l, while functional, was rather cramped.

we had a hard time getting through to the concierge by phone to place room service orders

i could order breakfast anytime

the pool area is nice, but the pool itself is a little dated

food from the restaurant (delivered to bar area) was very good for price point.

had a frustrating experience with the room service that dampened my satisfaction

no lobby hang out space with only a small bar and seating area.

kids loved the pool and hot tub

the room service food arrived barely warm and was not very good :/

front desk offered to do our laundry if given to them in the morning, very kind but inconvenient

more than half a dozen times with these super loud carts that they use to bring sheets to the laundry

cleaning and the laundry room

room size. breakfast. laundry on site. fitness room.

location great experience with the laundry room

laundry inside the gym choose 2nd floor to be near laundromat near the venue excellent and helpful

guest laundry is too small

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around

need to remind the front desk to deliver laundry

laundry facilities closed at 9 and only one washer and dryer.

laundry room located building 300

beautiful and well kept, also free laundry room.

laundry room

laundry facility, location, the grounds are nice, well layed out and give a nice sense of privacy

there is even a laundry room in one of the buildings you can use

breakfast was sparse and no laundry

needed to do laundry since we had been there for a couple days due to a family member at stanford and the

the pool and spa were not available due to upkeep, cleaning or maintenance without any kind of notice to me

breakfast was excellent and was frequently refilled

the breakfast was better then most motels. the service was excellent.

and go breakfast would be nice

parking feels a bit tight but there was always a space available so no complaints.

room was great. location ideal. parking was a dream

cozy, friendly, off street parking, and a liquor license! what more could you ask for?

not reliable wifi but otherwise great

was some sort of disturbance with another guest which woke me up at 1am, as did the laundry truck every morning

room service will knock on the even with the

i also really like the bar and patio area

breakfast was donuts and croissants only.

breakfast was great

no gym or laundry on premises

no laundry machines

it would be even better if they had coin laundry service.

room was noisy during the day bc it was right next to the laundry where all the staff was just hanging out

was given room next to motel in-house laundry, which made noise all night.

beautiful room with great bar and restaurant

had a great stay! room service was amazing, too!

the bar service was slow

but bar area was clean and bar well stocked

location for our company holiday party. the bar was nice as well

they ve thought of everything, from robes, to a laundry basket, coffee maker in the room, make up mirror,

spa and room service are professional and efficient

nice pool, friendly staff

very clean, everything looks new, close to stanford campus, no extra fee for parking

manager was very accommodating--filled our gas tank when gas siphoned off in parking lot

no kitchen, no laundry facility

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

like a readily-available coffee machine, ice water and chocolate bowl in the lobby, and free laundry take it

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

enough parking space. solid gym. good breakfast

loved all the extra amenities such as free guest laundry rooms, breakfast buffet, kitchens in the rooms, fruit

reception, surprise evening event with free drink and tasty soup, clean and spacious room, free laundry, very

laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities

breakfast and staff were outstanding

he was very helpful showing me the laundry services and how to use them

laundry, spa, remote control broken

s an app for the laundry which we could not use but there s a laundromat nearby

location was good parking available for free laundry service available- though only one machine

location and value ease of parking. no parking fee. hot breakfast

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

it exceeded in the very nice new shower, spacious room (sofa and desk) and the on-site gym and laundry

nice that they had a little gym and laundry too (didn t use the

parking is tight

breakfast was very good and the menu changed every day

wifi strongest i've experienced in a hotel

good wifi

complimentary breakfast was great

breakfast!!!!

had to send husband down to ask for wifi and how to turn on tv

free wifi too slow; charging for higher speed is not acceptable at this price point

room was awesome, i like the separate bathroom and the kitchen counter, the wardrobe

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

the restaurant nobu on 1 st floor serves pretty decent breakfast and other meals

would appreciate it if there was complimentary coffee earlier on, if breakfast was open earlier and if the

one head-up is that in the manual it says that there is a laundry room, but in fact there is none anymore

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel

the wifi was great and the amenities were great

good location and good wifi

wifi wasn't working.

clean super comfortable loved the amenities ocean view was to die for friendly staff private parking

i didn't have wifi but then again i didn't ask if it was available..

rooms with balcony - nice breakfast and the possibility to have late check out

plenty of private parking for hotel guests

laundry used the hotel's paid laundry service

knowledge about laundry service one of the reception staff told me that they didn't have a laundry service

and last but not least i really appreciated the laundry room for guests ud83eudd17 it comes in handy

very clean, large size rooms and great to have coin operated laundry onsite

lied to my face, after refusing to pick up the phone the second time i called the desk when the laundry room

my favourite though was the lovely bar on the second floor where we went to share a great charcuterie board

no wifi or refrigerator

location with a small but useful gym

it would be great to have a gym

the bar was not open at times

wifi didn't work on my second day

parking could potentially be difficult if hotel is sold out.

parking lot

large, well lit parking lot, friendly staff, large room, clean room

breakfast was a little meager

very homo looking so i hid my children's and told them the motorcycle people are what the slow kids are when

we asked for a late check out and we were told there

parking lot in the back accommodated our large truck well so we were happy about that

free parking.

very limited parking spaces; a bit noisy with city trains passing a couple of blocks away

laundry hours

if you're a long stayer and request it, you'll be allowed to use their laundry room

ease of check in and check out, and use of other facilities such as laundry

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good

a good laundry and a hot drink machine

nice pool area

it faced the interior of the courtyard and pool

breakfast

parking a little dark at night

breakfast extend breakfast time

loved there rooms, location and pool.

the wifi could be a little faster.

quiet, room was comfortable, ocean view, pool and hot tub amazing

of the cups in the kitchenette were used, it would have been nice to have a little dish soap, the tile grout in

room was very spacious and i loved the fireplace

no pet fee

bar area was very inviting

she gave us a voucher for a drink at the bar to celebrate my birthday, and shared a video of her cute pup whose

we could walk our dog around the hotel which made it all easy for us to travel with our pet

the gym was incredible modern, thoughtfully equipped, and even included small details like chilled

one a small note, there isn't laundry service which is a bit inconvenient

i loved the extra features including the in-room fireplace and kitchenette

we had a drink in the bar and the bartender was great (female)

very cozy room with fireplace and view of harbor. it also had high ceilings.

the bar and grill is only open thursday through saturday

design of the hotel and the gym are perfect

also there is only 1 bike available to borrow and the pool is tiny

cold swimming pool

every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave

location, very clean, gym space with all i need, staff was a pleasure, highly recommend this hotel

close to most anything you might need, food, drug stores, laundry or gas

it have everything, pool, laundry, snack machine, ice machine and wifi

friendly staff! spacious rooms! easy access to parking lot. there s on-site laundry.

i also liked having laundry close to my room

laundry machines only working with app that didnt accept european credit card.

they are touching dirty laundry anyways, so it doesn't make sense that i need to change my own sheets while on

the room had only 2 paper coffee cups, no cups in the bathroom, only 1 was cloth, the carpets were dirty, i

pet policy is not consistent across the franchise

this is blatant lie of having free wifi with your stay

i had a great night sleep and the pool was amazing

decent restaurant, room service & coffee shop

phone not working, steam bath in spa not working, room service wrong, shower not working properly

spa swimming pool etc

many things close like the spa and the restaurant the gym is nice but its fairly small

turn the screen on, maybe you can, but there wasn't much info in the room, like no book with pool hours, wi-fi

bar was pricey

beautiful garden with a lot of seating and pool

she didnt explain me anything about the place either b) i wanted to order room service at 6pm and i had to make

the bar tenders were fantastic. very knowledgeable about menu and drinks.

spa was broken and it wasn t mentioned on the website and that was one reason i picked this hotel

gym was way too cold

little food store was almost never open, the staff did nothing to control the rowdy waterpolo kids that were

we appreciated the location, the gym is incredible

convenient 24h gym with free weights, cardio machines and a pulley

peaceful and safe location, 24-hour gym, large room size

entering and first glances- there was a used bar of soap left on the window sill in the shower

- the building is on the highway, next to a bar whose rooftop air-conditioning unit blasted all night so we

people above us had noisy little kids who ran around constantly but that was not the hotel s

they may of had kids so with me having kids, but not with me at the time, i completely understand

there s a cozy lounge area with a fireplace, a sofa, and a coffee corner where guests can make tea or coffee

no housekeeping, no quarters to do laundry

there is a pool, hot tub, gym and laundry rooms

was next to 24 hours laundry room with a lot of noises at night they gave my hotel room to another customer

there is a gym and laundry room on site ! the staff was very helpful !

long walk to laundry room

a bag of laundry/hotel towels was oddly left in front of our door for a day or so

were not informed of free wifi

we were there to play golf and see town. it was perfect!

the two-room accomodation included a master bedroom with large hd tv and a sitting room with fireplace, another

it's close to family and pasatiempo golf course. walking distance.

the pool was not available for most of our stay.

nice breakfast with scrambled eggs and bacon and hardboiled eggs

clean and updated location with all the perks, gym, pool, free breakfast, and best price

we like pool, breakfast, clean room, comfortable bed, very good design

little noise from floor above , just kids having fun

no laundry facilities on site. (usually don't care, but could have used in this one case)

pool is tiny

very clean and well kept hotel. free parking and good breakfast, best waffle ever!

(2) the car parking process needs to be streamlined - the last thing you want as a tired traveller is to

i just wish there wasnt pool hours

was no pool or spa in this location

breakfast had a huge selection and the staff was very patient everyone even with all the mess we

a pool

the parking spaces

always think bw has the best breakfasts

all the available services provided, pool, laundry, vending machines and breakfast

even the laundry room was clean

liked had light breakfast in hotel , had pool for kids , laundry pretty clean

great laundry room for quests.

) nice-looking pool, though we didn't get a chance to use it, laundry room (also glad to have, but we didn't

the room shakes every time laundry is done

clean, and they had everything i needed, comfortable beds, room service daily, amazing breakfast, laundry room

laundry room was only open 7 am to 10 pm and machines only took quarters

our room was next to the laundry room and probably because of that the beds were shaking.

door of the laundry room is not easy to use

closet didn't have plastic bag for laundry

we didn t use it but there s a laundry room if you need

even worse, the laundry room was next door and spinning washing machines shook the room

wifi went down when we were here

very clean, comfortable. very kind and helpful staff. breakfast was very good.

the wifi was iffy. the room was expensive considering the lack of services.

(fridge, microwave, iron, and blow dryer) the breakfast was awesome

i didn't eat the breakfast i had to leave early

upen, the manager, is really nice and allowed me to swim at another pool with the same owner

pool had a closed sign our whole stay.

laundry room full of dirty towels and sheets, laundry room disgusting

i even saw her doing laundry at 2am

sleep as we were next to the staff laundry room

room was next to the hotel laundry room and it was loud

the banging noise in the morning. working in laundry room next to my room. loud banging.

laundry we were told was broken, and found some dirty sheets on the sleeper couch when opened but

does need some updating and remodeling for more of the facilities, the laundry room was under construction, the

is just a few minutes walk to the downtown area, grocery stores, laundry services so it's location is fairly

mechanical sounds all nite between ice maker soda machine and vicinity of laundry room

i thought the laundry facility was complimentary but turned out i was mistaken

free breakfast, pool, laundry, workout room

we asked 3x for blankets and finally at 1115pm we were given 2 and told they were behind on laundry

there is no laundry in the hotel.

breakfast, staff friendliness, laundry facilities.

staff used guests laundry room for the hotel's laundry, such as bed linens

the laundry room was locked

found used medical needles in laundry room

found staff in the laundry room

every time we needed something as two of us broke out in some kind of rash, whether it s the laundry detergent

laundry facilities. across street from 711

noise - room near vending machine and next to laundry room. terrible!!!

swimming pool, hot tubs and laundry room

laundry facility was great

laundry is too expensive, $4 for a single load in the washer or dryer, and they only take quarters

laundry on site

halls were filled with housekeeping trash and laundry thrown everywhere on every floor at 4pm

towels were hairy, i think it's a laundry issue. machines probably need servicing.

no laundry room!

was a bit old and shabby with bits of wood holding the sliding door together and there were no laundry

advertises a laundry and there is none

horrible wifi, sparse room, almost windowless, sparse and old furnishings, pillows were the worst

when we checked in (with a man) we weren t given the run down, just our keys and the wifi password and because

was able to do early check in

the wifi service and the lack of chanel s.

room, unhelpful staff, guest laundry dirty and uninviting, dryer didn't work

there was a laundrymat right around the corner.

air conditioner did not work, window could not open, smelled like dirty laundry, treated rude, no hbo or wifi

blanket like every hotel has and he said he didn t have any available till he decided to do laundry

no laundry room that was advertised

comfortable room, with comfortable bed, use of spa at end of day, use of laundry, location near beach and

hot tub. laundry. close to beach.

was great to have laundry facilities

laundry is available which is a plus :) wish we could stay longer

), view, laundry, breakfast, cute little pool/jacuzzi