the wifi service and the lack of chanel s.

was able to do early check in

when we checked in (with a man) we weren t given the run down, just our keys and the wifi password and because

horrible wifi, sparse room, almost windowless, sparse and old furnishings, pillows were the worst

found used medical needles in laundry room

the laundry room was locked

every time we needed something as two of us broke out in some kind of rash, whether it s the laundry detergent

laundry facilities. across street from 711

great staff, great location, and they allow dogs! guest laundry is good too!

air conditioner did not work, window could not open, smelled like dirty laundry, treated rude, no hbo or wifi

torch lite website states that there is a pool and free breakfast and a laundry room

me itchy, rug was damp, they didn't have enough bath towels for the 2nd day they were all in the laundry room

no children tv channels. laundry was out of order, late check in.

room, unhelpful staff, guest laundry dirty and uninviting, dryer didn't work

didn't get to use it, but was super happy to see affordable, clean, and new-ish guest laundry available

laundry was a bonus

is a self-service laundry room for guests, however there isn't a coin exchange system at the lobby

5) we asked tyler about how was the operation of the laundry service

the kids loved it and did not want to leave

parking area too congested pricey for the amenities no cart available upon arrival a laundry facility would be

more amenities in the room. more towels and a dirty laundry bag would ve been nice.

we asked 3x for blankets and finally at 1115pm we were given 2 and told they were behind on laundry

breakfast, staff friendliness, laundry facilities.

free breakfast, pool, laundry, workout room

is just a few minutes walk to the downtown area, grocery stores, laundry services so it's location is fairly

mechanical sounds all nite between ice maker soda machine and vicinity of laundry room

does need some updating and remodeling for more of the facilities, the laundry room was under construction, the

everything, lobby, breakfast, clean, laundry facilities on site, fireplaces in lobby, lobby seating, room was

laundry we were told was broken, and found some dirty sheets on the sleeper couch when opened but

advertises a laundry and there is none

i wish it had a laundry room

no laundry room!

halls were filled with housekeeping trash and laundry thrown everywhere on every floor at 4pm

was a bit old and shabby with bits of wood holding the sliding door together and there were no laundry

onsite laundry, great location, excellent staff, tidy room

we had to pay for 3 cycles to dry one load of laundry

plus it s pretty closed by the coin laundry room, it s hard to take a nap or short rest because of the

our room was next to laundry - inner corner

my room was across from the laundry room!!! and the air conditioning didn t work

the staff was helpful. there is available laundry for visitors.

laundry machines worked so i ran some when i was there

we didnt have laundry soap for the on

room (with full kitchen) had air conditioning, a small heated pool, laundry room (didn't use it though), good

swimming pool, laundry, kitchen, staff

room was next to the hotel laundry room and it was loud

sleep as we were next to the staff laundry room

i even saw her doing laundry at 2am

laundry room full of dirty towels and sheets, laundry room disgusting

the banging noise in the morning. working in laundry room next to my room. loud banging.

free parking , water filling station, laundry room

the fact that you guys had a laundry area is a huge plus

there was parking available, laundry room and ice room close to the rooms

location room friendly laundry included pool area

was able to do a load of laundry

laundry facility was great

clean comfortable room. good location to boardwalk and downtown. guest laundry

i used the laundry, it was a good location for my friend to pick me up

8am there was a lot of commotion and noise coming from outside probably because the storage/laundry room was 2

laundry on site

dirty laundry room

was great to have laundry facilities

laundry is available which is a plus :) wish we could stay longer

great staff, great location, great breakfast. hot tub , & , laundry was great.

laundry room on site

there is no mention of the additional amount charged per night for pets until you arrive at the hotel

the breakfast was excellent

pool was closed no breakfast served

strange neigborhood but parking lot seemed to be safe

outside trash it is pet friendly but when we cleaned up after the dogs no place to throw away except in room

and tried kicking us out of our room at 130 turns out the laundry room was on fire

kids and parents loved everything

the facilities (heated pool and spa, drinks bar at the pool and even fire pit seating ) were all incredible

the facilities (heated pool and spa, drinks bar at the pool and even fire pit seating ) were all incredible

even with the windows closed i could hear kids screaming at first light

laundry room was only open 7 am to 10 pm and machines only took quarters

clean, and they had everything i needed, comfortable beds, room service daily, amazing breakfast, laundry room

our room was next to the laundry room and probably because of that the beds were shaking.

door of the laundry room is not easy to use

the room shakes every time laundry is done

wifi was not great

full mini kitchen

from the cottage, but you could get to it down a little walk way) the fact that the cottage was pet friendly

parking abit cramped

full kitchen, right at the secluded beach, very safe

even the laundry room was clean

) nice-looking pool, though we didn't get a chance to use it, laundry room (also glad to have, but we didn't

great laundry room for quests.

lovely pool and hot tub. room was clean and staff were good. laundry on site which was handy.

liked had light breakfast in hotel , had pool for kids , laundry pretty clean

also a spa was listed on the website but was not available per staff

very clean comfortable and had everything we needed breakfast was amazing love the location

the location was good and parking

not the best wifi connection

parking very tight.

no laundry facilities on site. (usually don't care, but could have used in this one case)

appreciated the indoor pool during the rainstorm

very clean and well kept hotel. free parking and good breakfast, best waffle ever!

very clean and well cared for. free breakfast was very good and dining area kept clean.

breakfast was disappointing

a bag of laundry/hotel towels was oddly left in front of our door for a day or so

lots of parking

the pool was clean and heated

the site says there's room service available, but there isn't a room service menu provided

room service was poor

no hot water in first room no laundry no dining but a full resort fee

food and bar and friendly staff

if there are a bunch of kids at the resort, it fills up quickly

spa is outstanding

we had to make several phone calls to discover the room service menu

closet didn't have plastic bag for laundry

even worse, the laundry room was next door and spinning washing machines shook the room

we didn t use it but there s a laundry room if you need

pet friendly, staff personable, and breakfast options were fine

the complimentary breakfast was very good each morning

you ll need a lot of change to do one load of laundry

the laundry room was practical

top quality from the room layout to the big tv to the breakfast to the cleanliness.

enjoyed the large clean gym

great location the fact that has parking was perfect , the staff and clean place

room located right next to laundry services so very noisy during the day.

our room was right by the maids laundry room so it was nosy all the time

the only thing i wish was different is for laundry facilities to open at 8am.

laundry room

we were assigned across the hall from the hotel laundry and maintenance hub - hallway filled with maintenance

hot tub and pool were small.

wifi did not work my entire stay

the spa was out of service for my entire stay

we chose the hotel for its proximity to our kids place. our room was perfect.

thought we were staying close to our kids b/c they live in santa cruz

also, right across the street from a grocery store and laundry mat

the laundry room was dirty but at least there was one!

front desk put us by laundry because he wrongly assumed we were staying 4 days instead of one

wasn't super clean (old coffee pod in gross coffee maker) and we didn't have bags for our dirty laundry

team, flexible about check in time, giving advice for laundry nearby

long walk to laundry room

there is a pool, hot tub, gym and laundry rooms

was next to 24 hours laundry room with a lot of noises at night they gave my hotel room to another customer

no housekeeping, no quarters to do laundry

there is a gym and laundry room on site ! the staff was very helpful !

laundry and trash in hallway outside our door that wasn t ours was never cleaned for our whole

needing 24 hour notice to request full room service suppose you spill something on your bed i can understand

location, staff and pool

gym needs to be a little more up to date

i was able to get something heated up in the office which was fine i love the hotel as far as the pool and the

complimentary coffee and water at bar in lobby

i like everything! of course since covid-19 no bar but that s nobody fault

rooms only cleaned every other day and one of our rooms not cleaned whole time kids were there.

enjoyed the bar and the food was very good

rooms only cleaned every other day and one of our rooms not cleaned whole time kids were there.

expected amenities have been discontinued no tissue, no plastic bags for laundry, no disposable cups, no maid

no laundry area for guest

there was a kitchen it would have been nice to have it equipment

great service by staff. comfortable, with kitchen and balcony to see the ocean! awesome place!!!

the kids love the hot tub and pool, too

free ride back to the buildings on golf carts

located on cliff beside the ocean, next to a great coffee shop and has a nice gym

golf carts were readily available to take us to the beach, pool and tennis courts - be sure to

there was a cute fireplace

we loved the pool and the easy access to the beautiful beach

someone stole my brand new laundry soap out of the back of my truck.

during the summer, the pool would be perfect

i was not given a wifi password, i was not told there would be no continental breakfast, or no daily cleaning

pool time in evening on a hot summer day was lovely

parking lot is a mess with construction, making it even more difficult to get up and down stairs

the tv the laundry

center if one needed more than just the motel's two machines to wash and two machines to dry laundry in

were small and laundry machine took money but didn't give detergent

of the rooms were occupied with laundry and clothes spoiling out of the rooms with police there in the morning

they have a laundry room with two each coin-operated machines to wash and dry, as well as two ice machines

the provided self laundry facilities were high capacity and fast (washed and dried a small suitcase of clothes

the gentlemen, an evening associate, provided me change for the laundry room and manned

kids running above us all night

the pool was out of service

sounded like whoever was above us had kids that were jumping off the beds

) i appreciate the installed cosmetics for sustainability but there wasn t a laundry bag

decent hotel gym, laundry room

the staff was very friendly and helpful, and we really appreciated the guest laundry room because we had been

it was newly renovated, clean and had a laundry facility.

laundry facilities were awesome

please check towels every after laundry while folding

put me next to laundry maid's closet

i guess most of the hotel was a baseball team of young kids, and they were all over the place (running and up

breakfast was very good and well handled.

the breakfast was amazing and they put us in the perfect room for 2 kids and 2 dogs

when we arrive to our room they had left the dirty laundry in the room

they need a better gym.

gym needs to be updated

gym

we were unable to log in to the wifi

excellent customer service, close to the downtown, spa service highly recommended !!

quiet, great pool

the only down size which i find it extremely important, you don't have a place for breakfast or room service,

breakfast was lacking - not much to choose from

lovely spanish style hotel with great lounging areas. nice outdoor bar area.

after the show i went to get ice in the laundry/vending area the machine was not working so i went to the front

to some special needs i asked about and was able to assign me a good room location and a late check out for my

great location. easy parking. nice restaurant next door. very clean room.

the pool was not heated and was not very clean

lots of parking

laundry facilities could use a money exchanger.

me for cleaning fee and pet fee

clean. nicely decorated. good breakfast

great location. convenient. good gym

breakfast had many options to choose from. it provided a good start to our day.

calm quite great staff very clean spacious rooms laundry room on site chech in was fast and easy

hallway smell the trash room was full of trash i did laundry and the laundromat was very dirty

laundry room, breakfast.

called desk twice-got rude reply that no one did laundry

they advertise selling laundry tablets and sheets but don't have any

kitchen. laundry facility

access to laundry, and its nice they have dishes you can borrow to cook with.

the laundry room was wildly expensive, ie it costs 5$ to dry 1 load of clothes

the laundry room was messy

were dirty, check in took forever because their ipads weren't working and laundry was overpriced

if you stay longer they have laundry room to wash your clothes, they'll even do grocery shopping for you for

they have laundry room, so helpful and beds were very comfortable!!

comfy beds and furniture, clean and well-stocked bathrooms, and kitchen with useful, quality pots, dishes,

access and kitchen

both were good, but i would also just prefer scrambled eggs, especially for the kids

do have a laundry room or pool on site

the pool and spa were extremely dirty, the whole place was muggy and smelled like old laundry

stay had to be extended last minute, it would have been nice to have a laundry area to use

no laundry bags

there is no laundry room . no map for pool ice machines etc

people using the laundry facilities

with many such place they offer guest diy laundry services

all facilities were closed. laundry room,breakfast. they should update their ad.

they didn't have laundry facilities available.

there's no laundry room

and i think my second-floor room may have been near the laundry facilities because at one

it was the laundry room right below me

view out the window was into back parking lot looking at empty storage containers.

the hotel is pet friendly, however, there wasn't a designated doggy area or outdoor waste can for pet waste

pool and bar being open was nice, also a gas station and a applebees in the same lot

the dryer in the laundry room was not working.

no laundry due to covid

parking and no change machine for laundry

laundry facilities. but understandable due to covid-19.

pool, laundry and gym was closed.