the laundry facilities were not operational

we enjoyed the warm pool.

there is no breakfast but the website has breakfast included

location was very easy to get to, with plenty of parking.

the room is very clean and the staff are very friendly. there are sufficient parking spaces.

one of the reasons we chose this hotel was for laundry

the laundry room was inaccessible at first but when opened was discovered to be dirty

one woman almost ran my three year old daughter down with a huge bag of laundry

laundry facility on premises. required towels were delivered daily

laundry is very bad

laundry

also guest laundry was out of service which was a big reason we booked here over other places

laundry area only has one washer and one dryer, which made it quite time-consuming and inconvenient

the hotel was brightly lit with ample parking, truck or rv

staff members were nice free parking, free wifi & tv room service was good

pool was ok. nice laundry facilities.

and it was especially good to use the laundry room for free

free laundry facilities were a bonus

everything was clean and being able to do laundry downstairs was an added bonus.

everything free laundry?? breakfast and dinner???? late checkout is 2:30 great!

breakfast was better than expected, pool was a nice refreshing dip for kids after a day of sightseeing, and

breakfast was better than expected, pool was a nice refreshing dip for kids after a day of sightseeing, and

and ok not far from from lakeshore that offers tourism facilities such as restos etc included breakfast fit the

stayed here before this visit the pool is decent the gym is pretty nice does the job

the room was spacious and very comfortable, and having a full kitchen was a big plus

self laundry service at reasonable price, pantry service

helpful personnel. laundry room. breakfast.

made use of the laundry and restaurant

wifi kept disconnecting

was clean, staff was friendly, lots of parking, we didn't opt to use the restaurant facilities so i cannot

they told me that my laundry was delayed at the laundry service up until our departure hour

maid/laundry staff was very friendly, welcoming, had positive energy, complimented me on my dress, etc

no laundry facilities

to say from my point of view, other than maybe should add some kind of coffee machine and maybe a laundry

refrigerator is no good. a/c in bedroom is not cooling. no laundry facilities.

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

convenient laundry room for the guests

there could be more washer and dryers in the laundry room.

the kitchenette with a dishwasher, sink and single stove top with all the dishes and pans we needed was

no laundry services, cleanness could be better

the breakfast was really good. the staff was friendly, the pool was nice too.

pool was lovely and warm and we had it all to ourselves

convenient to toronto without all the toronto add ons like parking etc

the hotel also has a clean swimming pool and a small gym, which was perfect for a quick workout or relaxing

clean room, clean laundry room

also, the laundry room should have another pair of washer and dryer

hotel did not have any cameras covering the parking lot

lots of free parking

to highways, free parking, quiet room, housekeeping is helpful; iron, blow dryer, phone chargers provided,

especially towards the end of my stay kitchen staff could have been friendlier low quality laundry facilities

clean, convenient, free parking, kitchen. great facilities including a laundry room.

clean, convenient, free parking, kitchen. great facilities including a laundry room.

the suite had a full kitchen and provided a pod each day for the dishwasher as well as paper towels

it was an excellent way of dealing with breakfast during covid.

unsupervised kids in the pool making it unusable and couldn't enjoy the hot tub either.

bit noisy with traffic would be nice to have ability to connect wifi to tv or at least access to netflix or

to complain, friendly staff, good breakfast, enough parking places for the car, big clean rooms with good beds

a bar which closed at 9 p

unsupervised kids in the pool making it unusable and couldn't enjoy the hot tub either.

the laundry machines were not always functioning and were not as clean as they should be

excellent facilities, including laundry, kitchen, fitness center and swimming pool

i was happy to use the guest laundry in the second floor as i travelled with my family

the pool was fun for my kids

water of the pool was cold so not appropriate for kids

, i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from

often having to wait due to staff in the elevator with their laundry bins

staff helpful, hot breakfast, comfy beds, microwave, fridge, sauna, pool, laundry facilities, patio, miscellaneous

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

boyfriend and i couldnt sleep because we were itching, not sure if its just the laundry soap they use or bed

laundry, gym and pool both helpful for longer stays

excellent size small kitchenette and very comfortable bed and laundry facility

it was like a condo with a kitchen

pool is really small and the deep end is only 4'9' - great for family with children but not what i

breakfast was amazing, delicious and fresh with a nice spread of varieties with easy access to get

spacious room, laundry facilities on site and staff extremely helpful

the laundry room accepted debit or credit cards

the bed, the breakfast the room,and the laundry room. the elevator lobby.

additional charges: adding to the frustration, they accused me of not paying for laundry services

having laundry available was

laundry room on 5th floor was handy to my assigned room

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

laundry needs more washers and driers

i like the most is the laundry machine and dryer they provide

laundry room

no cleaning in the room during my stay there for 6 nights, no towels replacement, the laundry area looked like

the guest laundry room has lots of room

desk was helpful & friendly, clean room, location easily accessible from highway, wifi was good, laundry service

it was strange there wasn t a bar area for drinks , a lot of guests waiting before ceremony wanted a drink,

ordered room service and it never showed up, had to order out. ice was in main house only

but, all bar and food services end at 7pm

parking was easy

we called one night to order room service and were told that the kitchen was closed for orders without any

lots of thoughtful facilities eg laundry.

pool onsite, and laundry facilities

the laundry dryer was out of service but, the staff made alternate arrangements to compensate

the room was clean, good size, laundry service with there coin machines was great and the breakfast was good

loved the pool, breakfast, laundry, free ice, handy vending machines and super nice staff.

we checked in around 8 pm, was not impressed to see all of the bed linens and laundry in the hall ways that

laundry facilities, most welcome , but picked up grease from washer which had to be hand washed out

breakfast

wifi

breakfast was the best considering i am in all hotels & motels across ontario for my business

breakfast was hot and great. good laundry facilities.

friendly staff was very accommodating and the laundry facilities was an added bonus since most hotels don't

appreciated having access to wifi

great breakfast. clean facilities. very friendly and helpful staff. lots of free parking.

booking did not secure me a pet friendly room

plenty of free parking

were a lot of pre-teen kids in the hotel, apparently for a hockey tournament

kudos to staff #8 at dinner on the 27th and to (also) #8 at breakfast this morning

wifi wasn't working working properly.

the day so i could attend some meetings and they didn't charge me any additional charges for the early check in

reception, pool, and gym facilities are under renovations and was not accessible

reception, pool, and gym facilities are under renovations and was not accessible

no guest laundry

on site laundry facilities where not clearly identifiable

the hotel would also benefit from a laundry for customer use

laundry facilities were handy

laundry on site

more than one room (full kitchen, laundry)

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).

booked this place because after a certain time of travelling we wanted to do laundry

hotel does have a lot to offer with full kitchen and laundry

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

room was very clean, beds were very comfortable. liked the swimming pool and the gym.

ice pail was dirty. snack bar was ridiculously expensive. besides that, no complaints :)

the pool and waterslide for the kids

wifi wasn't very strong in north tower

had a pet accompany me on the trip and got the room across from the ice machine

fact that they had pet friendly rooms

booked a room for 4 persons (2 adults and 2 kids (12 and under) with breakefest included

great pool and gym

was quiet even though there were lots of kids from out of town on a school trip and taekwondo competition

really need to upgrade the wifi, signal in my room too weak

the laundry room has sewer smell

no laundry service active sat and sunday

there was not good room service, coffee machine don't make hot coffee

the pool water wasn t warm

main problem was with the wifi, very very very slow internet. takes forever to connect

if i wasn t near at the laundry place!

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

the availability of laundry rooms was another great feature that added to the convenience

dryers in laundry room weren t working, we had to switch between 3 machines to get it somewhat manageable

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

laundry service

no laundry generally the rooms and all seems older

(like a wet laundry that is not dried well) there s no free bottled water

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

the bar hostess and breakfast ladies were exceptional

location is perfect by the lakeud83dudc4dud83cudffd room very comfortable, coins laundry available on spot,gym

in front of the lake free parking laundry room for guests swimming pool fitness center

good room - recently renovated. good facilities - especially guest laundry.

some noisy neighbors on the corridor, possibly since we were in front of the pool, laundry and gym

the pool and self laundry facilities are open 24 hrs so that was a real plus for families (and it's

fault of the hotel, but due to covid restrictions, housekeeping, laundry, and hot meals were not available during

bed sheets smelled like sweat or like they left laundry sitting wet and then put it in the dryer

the gym should have free weights and better gym equipment.

management needs to look into staff's communication with guests about late check out fee

handicap parking half full of snow!!!!!

no laundry machines for ppl staying long

and ice machine in floor is helpful, in house starbucks and restaurant is great, swimming and gym on site is

prices for breakfast buffet was too expensive

wifi was not consistent.

restaurant was tasty for dinner and breakfast

it's nice that there is a coin laundry on-site

we could do our laundry

was a laundry room you could use and it was only

coin laundry was broken

laundry was cheap

laundry rooms should not be allowed to operate past 11 pm when they are next to a guest s room

laundry room on each floor

pool out of service. they don t lock exterior doors

drywall dust in rooms, pool and gym center were not in service

check in was quick - i requested early check in and we were able to check in when we arrived at 2-30pm

i m impressed that the hotel has a laundry room

are free laundry services and for the location was good breakfast was very good with a good selection

there was a laundry room which was free to use - great for families with young children

the clean room, amenities and the complimentary laundry room for guests

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

have been close to the laundry as it sounded like machines spinning

the location was central,the hotel was quiet and clean..there is also a laundry

no bar no restaurant disgusting breakfast. no free water no cleaning room for 3nights

only thing i didn t like was that cleaning room service was not automatically included

when we finally got to pool we spent 10 minutes there before being bombarded with 15 or so boys with no respect

great laundry room!!

i like the fact that there is a kitchenette and laundry.

on the hallway from other room s cooking ,and the room wasn t clean, the broken vending ,and laundry machines

they didn t had change for laundry

likes the conscience of having a vending/ laundry area

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

has laundry at facility, which is convenient

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

no laundry bags

the laundry facilities were out of order for the 6 days of our stay

one of the reasons we booked this hotel was because it claimed to have a laundry in its booking

very quiet area, easy parking

it deserves more parking spots but otherwise it is ok

fridge,microwave, fast wifi ,fiber tv,comfortable bed staff was very polite and helpful

great convenient parking

tiny towels. my room was next to the laundry and ice machine., so a bit noisy

i had a room near the laundry room it was supposed to close at 9pm but laundry machine was still running at 1

location, liked microwave and refrigerator available with convenient ice machine and laundry

guest laundry, even though the washing machine only had one choice of cycles and water temperature

the bed and location, liked the vending and laundry services, liked the view, when i made a booking mistake it

yummy breakfast and small evening meals

breakfast finishing at 9 am (should be at 10 am).

no garbage outside for pet bag, very few staff and guess were wearing a mask

having the convenience of a kitchen and the layout of the room exceeded my expectations

was only one staff in the kitchen and dining area

the free parking is a bonus

convenient location and great breakfast

location, new property, comp. breakfast and good selection, free parking, staff friendliness

long hours for the pool being open, clean and up to date decor

fresh fruit, healthy food and hot options for breakfast.

wifi service was not good . which really disappointed me .

the breakfast was ok. the basketball court was ok for the kids.

good location, free parking

they have a small gym and a swimming pool which is a nice plus

breakfast eggs could have been a little tastier. other than that: i have no complaints

then the property said they would check with the linen/laundry staff

free parking , clean rooms, quiet hallways, quick and free wifi

pool process and cleanliness was great. room was modern and clean

it is close to toronto pearson airport and has a pool/spa to relax in.

there was a rusty muffler that must have fallen off a car in the parking lot

no coin operated laundry machines for guests.

ceiling or other bright light in the room, no laundry facilities on premises or within walking distance

no laundry, small breakfast, poor wifi connection.

easy parking

gym is very small and crosstrainer did not work. breakfast was very basic.

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

has a kitchen!

plenty of parking

ample parking space

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

a lot of different amenities available, such as laundry, pool, fitness centre etc

laundry room can have a little device to pay with card or with tapping.

laundry procedures, not customer friendly.

great location, close to the airport. laundry facilities very clean and machines worked well.

relaxing atmosphere, free parking, there is also a laundry room in

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

have been a sign in laundry room about cost and where to purchase laundry detergent

guest laundry was great and fast wifi

laundry room for the hotel guest need to be separate from the public

convenience store and a gas station, restaurant and coin laundry are available in the same building complex

pool closed breakfast closed restaurant closed laundry facilities closed

coffee no breakfast no service no way to due your laundry there is one guest server that harrassing me also the

friendly staff, the convenience of having a coin laundry and a convenience store

a pool, a fitness room, laundry room, a restaurant/bar

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

also, having working laundry facilities on my floor was a bonus

5+ stars highly recommended pool opened from 6 am to midnight free parking

rooms are dry but very large, nice for travel with kids

also, the hotel has laundry and fitness centre, required for a family

gym had inadequate facilities. staff at the desk and the kitchen could be more welcoming .

the parking was is a bit small and 2 nights there was a bus taking most of the parking lot

little kitchen area in the room was nice

no room services

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

staff at the front desk specially hasam and the restaurant and bar staff.

was not able to get wifi in my

nothing. gym could be more airy and more healthy options for breakfast.

loved free parking not always offered and since we had 2 cars was helpful savings

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

no laundry service, which should have been there

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

not room service during the stay

parking

good to have gym and laundry facilities

gym, laundry etc. everything we needed and then some.

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

we made use of the breakfast, laundry

that they had laundry on site

i wish there was a hot tub and laundry facilities

was next to laundry room-machines were noisy in the morning

laundry was left with tags for laundry in the room and it wasn

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

the gym was good as was the laundry facility

room was across the hall from hotel facilities (i think it was the laundry)

the shuttle was great, staff very friendly and helpful.

is not hd water in sink did not drain noisey from other guests in hallway room service plates in front of my

it was close to various location where i needed to go. it was clean and had gym.

the room was ok (comfortable, clean) but no laundry bag

comfy beds, very helpful and friendly staff. even guest laundry

they have a laundry room and we managed to wash all of our clothes for a good value

our room was next to the laundry but we heard no noise at all

pool & laundry facilities were closed although no mention on the website

laundry facilities were complimentary

clean, comfortable bed, free laundry

new hotel. great location, parking is free, staff were friendly and rooms were clean.

kitchen smell at the lobby all day and night

hotels very clean the pool was very clean. the front desk was very very professional.

the hotel has a laundry room for the guests to use, clean and well organized

the cleanliness and comfort was fantastic. the great laundry facility was convenient

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

we especially liked the coin-operated laundry facilities on the premises

the linens were dirty, there was an undisclosed 200 dollar deposit at check in, the laundry on site did not

the laundry area

has a laundry room close walk to food, malls,

job every morning and the front desk helped a lot with some issues i had like getting to the laundry room, fixing

access to laundry

laundry facilities clean and a few steps from our door

advertised with a kitchen but only a fridge and microwave

guests should be told that entrance and the parking lot are in (2 different places)

the wifi is spotty

by accident on a bed sheet, i quote your making me do more work now, i have to take it to the laundry room to

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

tv and bed were good as well as the smoking rooms

the entire hotel smells like urine there is a homesless man living in his broken down car in the parking lot

we weren't given wifi passwords or a tv remote in our room , no welcome book saying what's around the hotel or

there is everything you need for a good holiday: we used the pool, laundry, bistro

i am not complaining about the kid as kids sometimes go cranky

hotel initially surpassed my expectations, small workout area, pool, and hot tub, nice rooms and layout, free

the wifi connection was not the best

early check in time.

was no safe in the room and our room was right across from the pool so you could hear kids screaming

i liked that the pool was open until 11pm

little kitchen equipment wifi didn't work during several days and nobody do care of that (i had to request to

shuttle is really just a sedan that fits 4 people plus driver

excellent location with ample parking space. cleanliness was apt.

even their replacement pillows from their laundry had stains when handed to me

there is a coin laundry in the truck stop across the road

thr bar tenders don and the ladie were excellent, would stay again if i got to see them again

clean rooms, shuttle on time, everything was great !

gym machine with weights is not really functional and i got hurt by a missing part on the seat

the hotel has laundry facilities, which allowed me of complete a couple loads of washing

laundry room should be open at 7:00 am.

very comfortable, good sized room with proper desk for laptop. guest laundry too.

even a washer and dryer to do laundry since we have been doing quite a bit of traveling

a bonus is the ground floor guest laundry

i had to pay for laundry and pay for detergent too. it should be free of cost.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

very clean, free shuttle bus from the airport, staff always kind and available

i told my server named silvie about it and she said she would let people in the kitchen know

i enjoyed the gym and the treadmill.

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

breakfast was so good for an adult and for a kids

night shuttle service was a cab company. not clear as to what to do when at airport.

i love the cleanliness, airport shuttle and staff friendliness

restaurant, gym , pool

the breakfast was repetitive

i specifically booked a room with a kitchenette which was not reserved

pool was good, workout room was good

didn t have breakfast

internet was intermittent, breakfast options were limited.

and they sent the driver of the hotel and not anyone responsible for the laundry

liked the general atmosphere of the hotel which included a complimenaraty breakfast, coin laundry and swimming

there is also a laundry where you can dry-clean your clothes for a fee, many thanks to the hotel for providing

the dry cleaner was supposed to deliver the laundry by 7 pm

it was clean, comfortable and we did our laundry while using the pool

laundry, small pool and exercise room and kitchenette very much appreciated

-laundry facilities, complimentary breakfast, free airport shuttle, etc

coin laundry available on site

comfortable rooms. laundry possibility.

were friendly and helpful, the bed was super comfy, the pool was well maintained and access to a laundry facility

there was a laundry available for guests use with big maytag appliances

facilities, laundry room, gym and breakfast was great.

laundry facilities are too old

small laundry area, just one dryer and one washing machine.

everything was pretty much what we needed. maybe a laundry room.

swimming pool and laundry room

good facilities on site, pool, gym & laundry room

laundry came in super handy as i had 3 weeks of vacation clothes to clean

helpful staff,laundry room clean,pool open,good location for me.

to the free parking and i loved how the breakfast was also included just fantastic

also has laundry

room was nice and clean, breakfast was pretty good. place was better than expected.

great service. beautiful hotel. great breakfast. loved the free weights in the gym.

there were lots of kids running around being crazy

plenty of parking

then they placed us in a room beside the laundry

need some renovation no laundry room

surprised there was no grab bar or handle in the tub/shower.

a bar and breakfast would have gone down well

dennys room service, was not worth the money, cold when arrived and very small amount of food

trucker or large noisy vehicles parking outside the room and leaving very early in the morning petrified us

location was great. bed comfy. parking great.

also hanging out in the parking area in front of my room, i was concerned about possible damage to vehicles

perhaps further down the parking lot would be

parking area wasn t shovelled and made it tricky for parking close to our room

cleaning was not done properly. no laundry service

laundry service was good, should have another an extra washer/dryer

kids love the slide on the weekends

gym needs updating!

nothing , everything is just fine, location is okey , like i said only the wifi i can't get connect properly,

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

i also like that there's laundry facilities if needed

had a weird smell, wasnt cleaned properly as there was hair in the shower and in the spa tub

main reason i took the kids to this hotel

to use a laundry facility to wash a few things and the washing machine seem to of been out of service for a

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with

the laundry facilities were a great bonus as

friendly staff, clean rooms, & laundry facilities are always a plus!

cleanliness in the rooms was decent but the laundry room and stairwells as an example were less than ok

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they

enough space for parking, i am very satisfied

time breakfast starts or end, he just gave me the key and told me the room number and said the wifi is there

the breakfast was amazing

parking lot needs repairs of potholes

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

and microwave in the room; we got to check in upon arrival in the am; friendly staff; pool was a good temperature

came back to zero parking, trucks with trailers and big rigs we're taking up multiple spots.

they have just few parking for 2 hotels right next to each other

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

they have complimentary breakfast, free parking, self-service laundry and indoor pool

the on-site laundry facilities were a bonus along with the swimming pool

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

good breakfast, laundry room very useful and very spacious family suite

breakfast

00 a day for parking that i wasn't told about when i booked the hotel,no laundry room

the bar close early and they did not organized any particular event after the winners won the game

always have an excellent breakfast at the hotel and look forward to it as part of our business

price for food for room service

microwave so you can't heat up out side foods, coffee and tea in room, iron, space, soaps, pool, gym, nice you

gym was a good size , which even had a peloton

pet fee for one night, and $20 for parking, plus tax

the pool was a fantastic option to have

had no wifi

wifi did not work - tried calling support who said it was fixed but still did not work

access to laundry facilities is also a bonus

laundry facilities

the meals provided and laundry.

laundry good well working and clean and cheep

- laundry area is very accessible- very important if you have kids - being able to cook is also great

laundry, pool, gym free big breakfast of good foods

sleep, then 1st thing laundry before breakfast full all you can eat eggs scrambled, boiled eggs, pea meal bacon

having access to a laundry. compliments afternoon cheese and biscuits .

laundry machines not working so caused a backlog .up till midnight to get washing dried.

pool but no hot tubs or tubs, big, gym, laundry, nice out look from window, ice, stove, dishwasher, kitchen,

the rooms were well kept, the bathroom was very nice, and the laundry room was a nice addition

good facilities such as laundry, tho i didn t have time to use

no laundry service and price not including breakfast

early check in is rare these days

kids enjoyed the pool