fault of the hotel, but due to covid restrictions, housekeeping, laundry, and hot meals were not available during

bed sheets smelled like sweat or like they left laundry sitting wet and then put it in the dryer

pool and work out facility. jamaican restaurants

checked in at 7am (i paid for one full additional night despite coming in morning), and 4 days later on my

the room was comfortable, it has wifi, tv, fridge, microwave etc

it's nice that there is a coin laundry on-site

was a laundry room you could use and it was only

we could do our laundry

laundry was cheap

home 2 hilton in milton, ontario is well maintained from outdoor entrance, room, gym, pool, laundry room,

laundry room on each floor

laundry rooms should not be allowed to operate past 11 pm when they are next to a guest s room

my room was with kitchen, nice coffee machine, micro-oven, refrigerator with freezer so i can get frozen foods

very clean, looks brand new, excellent breakfast, staff was very friendly.

the room was very modern. nice design. nice and quiet. convenient and free parking.

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

(like a wet laundry that is not dried well) there s no free bottled water

laundry service

no laundry generally the rooms and all seems older

pool, restaurant, gym) however i understand that some of this was covid related

fact that they had pet friendly rooms

first they said it must be your children, i told them we just entered and my kids are still

i waited half an hour and then kids were impatient

free parking was a major factor in my decision

bar and restaurant are so simple, the bar tenders are mostly casual and lack the experience

no laundry service active sat and sunday

the laundry room has sewer smell

did not like the wifi connection process, especially the requirement to join their loyalty program, but the

free wifi complimentary toiletries clean quiet friendly

we liked the accommodations, service, cleanliness, location, parking, and price.

the hotel even has a laundry you can use

if i wasn t near at the laundry place!

had everything we needed: kitchen, wifi, good breakfast, laundry room, free parking.

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry,

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

was cooking my first night came out to say hi quickly, my meal was packed up for my room, joe the bar keep was

the pool and waterslide for the kids

the best experience good gym friendly staffs

room was very clean, beds were very comfortable. liked the swimming pool and the gym.

the indoor pool, the amazing breakfast and the friendly staff

breakfast was pretty good but scrambled eggs were tiring after a few days

wifi was horriblu slow

very clean room and easy access to unload luggage and pet. staff very friendly and helpful.

uneven back step on end stairwell. dark parking lot.

change the breakfast menu at least few days.

clean room, clean laundry room

also, the laundry room should have another pair of washer and dryer

loved the saltwater pool

that breakfast wasn t included.

most things, on site bar, pool, gym closed due to lockdown

laundry area only has one washer and one dryer, which made it quite time-consuming and inconvenient

also guest laundry was out of service which was a big reason we booked here over other places

laundry

kitchen staff was not welcoming

we used the pool to unwind from our trip

didn't like the fact that there was no guest laundry room

refrigerator is no good. a/c in bedroom is not cooling. no laundry facilities.

maid/laundry staff was very friendly, welcoming, had positive energy, complimented me on my dress, etc

no laundry facilities

to say from my point of view, other than maybe should add some kind of coffee machine and maybe a laundry

really an option by car, kitchen missing cutting board and kettle

were ready for our arrival checkin was quick as was checkout facilities were top notch all kitchen equipment

checkout facilities were top notch all kitchen equipment was top notch other facilities such as gym and pool

hot breakfast, very friendly staff

convenient. got upgraded to larger rooms. late check out allowed

everything free laundry?? breakfast and dinner???? late checkout is 2:30 great!

and it was especially good to use the laundry room for free

free laundry facilities were a bonus

everything was clean and being able to do laundry downstairs was an added bonus.

pool was ok. nice laundry facilities.

pool and spa was out of service

to complain, friendly staff, good breakfast, enough parking places for the car, big clean rooms with good beds

pool and spa was out of service

unsupervised kids in the pool making it unusable and couldn't enjoy the hot tub either.

room service hours are very limited

i was happy to use the guest laundry in the second floor as i travelled with my family

the laundry machines were not always functioning and were not as clean as they should be

excellent facilities, including laundry, kitchen, fitness center and swimming pool

totally adapted for families (we stayed almost 1 full month/ 2 adults + 2 kids)

breakfast was hot. lots of choices

the laundry facilities were not operational

breakfast was not free or included

for an early check in which was able to be accommodated room and hotel was super clean and impressive for

breakfast and location was fantastic

the staff are very friendly, the pool and the breakfast was really good

laundry facility on premises. required towels were delivered daily

the laundry room was inaccessible at first but when opened was discovered to be dirty

one woman almost ran my three year old daughter down with a huge bag of laundry

one of the reasons we chose this hotel was for laundry

laundry is very bad

no cleaning in the room during my stay there for 6 nights, no towels replacement, the laundry area looked like

i like the most is the laundry machine and dryer they provide

desk was helpful & friendly, clean room, location easily accessible from highway, wifi was good, laundry service

laundry room

the guest laundry room has lots of room

self laundry service at reasonable price, pantry service

helpful personnel. laundry room. breakfast.

made use of the laundry and restaurant

pool was gross as was the hot tub kids were unsupervised and made a gaint watery mess that someone could have

next time we'll bring our bathing suits and use the pool

especially towards the end of my stay kitchen staff could have been friendlier low quality laundry facilities

clean, convenient, free parking, kitchen. great facilities including a laundry room.

clean, convenient, free parking, kitchen. great facilities including a laundry room.

the entire hotel-room, breakfast area, pool, gym, lobby were all very clean

equipped and clean kitchen area

there could be more washer and dryers in the laundry room.

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

convenient laundry room for the guests

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

breakfast was very good

no laundry services, cleanness could be better

microwave in the room and it was stressful going down every now and then to warm up food for my kids

free parking, indoor swimming pool

free hot breakfast and free parking

breakfast options were ok. very limited variety.

but, all bar and food services end at 7pm

did try to get a drink from the bar

welcoming, very well appointed and free parking.

we called one night to order room service and were told that the kitchen was closed for orders without any

every area from front desk to the spa to restarant and the staff is excellent

laundry facilities, most welcome , but picked up grease from washer which had to be hand washed out

we checked in around 8 pm, was not impressed to see all of the bed linens and laundry in the hall ways that

location, lots of parking, good wifi, and very comfortable rooms

the large tv, excellent wifi and mini fridge were all appreciated

breakfast was the best considering i am in all hotels & motels across ontario for my business

i was pleasantly surprised that there were laundry facilities as i stayed 10 days and the hotel was taking

the laundry dryer was out of service but, the staff made alternate arrangements to compensate

lots of thoughtful facilities eg laundry.

the room was clean, good size, laundry service with there coin machines was great and the breakfast was good

dryer did not work in laundry

breakfast was hot and great. good laundry facilities.

friendly staff was very accommodating and the laundry facilities was an added bonus since most hotels don't

nicely laid out facility that allowed access to the parking area from first floor rooms.

size, beds are very comfy, bathrooms are nice-well fitted, breakfast is ok for an on the go, wifi is fast, check

believe their claim of being pet-friendly

laundry, gym and pool both helpful for longer stays

excellent size small kitchenette and very comfortable bed and laundry facility

because of covid and the ontario lock-down at this time, we did not check out the pool or fitness room, but

due to covid, we had to book a time at the pool, which was easy to do

breakfast has very limited selections. needs to be improved.

boyfriend and i couldnt sleep because we were itching, not sure if its just the laundry soap they use or bed

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

, i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from

staff helpful, hot breakfast, comfy beds, microwave, fridge, sauna, pool, laundry facilities, patio, miscellaneous

often having to wait due to staff in the elevator with their laundry bins

it was also a bonus that the hotel has both a pool and a gym

knew this before booking, but the price was not any cheaper for not having access to the pool or gym

wifi was spotty, elevator had issues, bath towels were small

the breakfast didn't have very much variety.

good location, close to restaurants, good staff and free parking

spacious room, laundry facilities on site and staff extremely helpful

the laundry room accepted debit or credit cards

free laundry was a plus

the bed, the breakfast the room,and the laundry room. the elevator lobby.

having laundry available was

reception, pool, and gym facilities are under renovations and was not accessible

reception, pool, and gym facilities are under renovations and was not accessible

laundry needs more washers and driers

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

laundry room on 5th floor was handy to my assigned room

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

the hotel would also benefit from a laundry for customer use

no guest laundry

on site laundry facilities where not clearly identifiable

i also had a slightly uncomfortable bed and was beside the laundry room (this was only loud around 5-7pm) so

laundry facilities on site

then the property said they would check with the linen/laundry staff

pool hours should be longer

to connect to the wifi on a daily basis was inconvenient as well as sometimes complicated

the breakfast options were limited and expensive

modern, clean, great pool and gym. definitely stay again.

lots of parking and reasonable room rental charge. quiet for sleeping

the parking lot has a large crack/bump which could be detrimental to a low riding vehicle

lack of towels supplied, tv did not work, wifi was

the wifi didn't work.

friendly, helpful staff, friendly residents, very quiet and peaceful. kitchenette was a bonus.

access to laundry

laundry facilities clean and a few steps from our door

advertised with a kitchen but only a fridge and microwave

kitchen without any amenities

clean, spacious enough rooms for the price. small kitchen available.

no garbage outside for pet bag, very few staff and guess were wearing a mask

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

gym facing swimming pool- think about it!

gym facing swimming pool- think about it!

plenty of amenities, clean, and friendly service. the breakfast was excellent.

pool was clean and heated

wonderful bed. helpful staff. clean, clean, clean. decent breakfast

breakfast was excellent

long hours for the pool being open, clean and up to date decor

room service was not done everyday. breakfast was just average

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

hotel very clean staff very friendly and helpful breakfast was hit with kids!

was not stocked with coffee creamer sugar elevator floor was dirty and sticky kids playing on the computer

the kids found the pool a tad small!!!

a lot of different amenities available, such as laundry, pool, fitness centre etc

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

laundry procedures, not customer friendly.

laundry room can have a little device to pay with card or with tapping.

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

also, the hotel has laundry and fitness centre, required for a family

more cable channels. wifi interruption.

leaked water over bathroom counter and running along grouting in tiled floors all the way into kitchen and lounge

breakfast was good. bed comfortable. place clean

breakfast

there was a laundry room which was free to use - great for families with young children

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

the clean room, amenities and the complimentary laundry room for guests

i m impressed that the hotel has a laundry room

the laundry option is another one

pool was clean and spacious

comfortable beds and layout, conveinient with kitchen, great size, friendly staff

kids loved the pool and the basketball court and used both during our time here

the breakfast was great , no line up and we did not have to wait to be seated there were more than

had a king suite with separate bedroom so that was great and 2 tv's was great for kids to watch what they wanted

they didn t had change for laundry

i like the fact that there is a kitchenette and laundry.

on the hallway from other room s cooking ,and the room wasn t clean, the broken vending ,and laundry machines

location designated smoking area trash room laundry

great laundry room!!

have been close to the laundry as it sounded like machines spinning

the location was central,the hotel was quiet and clean..there is also a laundry

kids were completely unsupervised

my kids and i enjoyed our stay and will surely be returning again

my husband enjoyed the pool

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

great location, close to the airport. laundry facilities very clean and machines worked well.

have been a sign in laundry room about cost and where to purchase laundry detergent

close to a go station and there is coin laundry onsite

relaxing atmosphere, free parking, there is also a laundry room in

no laundry bags

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

has laundry at facility, which is convenient

the laundry facilities were out of order for the 6 days of our stay

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

also, having working laundry facilities on my floor was a bonus

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

a pool, a fitness room, laundry room, a restaurant/bar

asked if we could buy a drink from kitchen just told its closed

lack of parking

the pool and self laundry facilities are open 24 hrs so that was a real plus for families (and it's

the room is also lack of laundry plastic bag, toothpaste,

location is perfect by the lakeud83dudc4dud83cudffd room very comfortable, coins laundry available on spot,gym

did not have a laundry bag and there were only a few tissues left in the box

in front of the lake free parking laundry room for guests swimming pool fitness center

no laundry machines for ppl staying long

location and pet friendly :) check in was great and front staff very courteous and

pool closed for renovations

no room service past a 10 pm?

staff, room is excellent, gym is very good. overall it is really excellent.

laundry facilities were complimentary

clean, comfortable bed, free laundry

new hotel. great location, parking is free, staff were friendly and rooms were clean.

parking is free and plenty of space

windows blind didn't close properly so light came in. difficulty connecting to wifi.

restaurants below were closed, pool closed, atm didn t work, laundry closed

laundry room for the hotel guest need to be separate from the public

convenience store and a gas station, restaurant and coin laundry are available in the same building complex

great for a short stay for business, and has a laundry mat downstairs.

coffee no breakfast no service no way to due your laundry there is one guest server that harrassing me also the

one of the reasons we booked this hotel was because it claimed to have a laundry in its booking

the wifi password could not be found in the room

fridge,microwave, fast wifi ,fiber tv,comfortable bed staff was very polite and helpful

very quiet area, easy parking

close to train, clean, free parking, free wifi. great option between toronto and niagara falls.

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

i also like that there's laundry facilities if needed

room was clean gym was fine

choose spa tub room

laundry service was good, should have another an extra washer/dryer

cleaning was not done properly. no laundry service

breakfast is good, and the staff especially the receptionist is kind and considerate, the room is

these kids were pushing others even on the pool stairs

we were disturbed nearly 4 times by room service or whosoever

no coin operated laundry machines for guests.

ceiling or other bright light in the room, no laundry facilities on premises or within walking distance

no laundry, small breakfast, poor wifi connection.

much noise in the rooms around , i contacted the front desk and told them about the noises, kids yelling , tv

great location, free parking spots and very friendly staff.

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

pool was small and cold. not enough towels.

bar and restaurant closed early but the kitchen reopened to serve usud83dudc4d

were too many cars hanging out in the parking lot at night

i didn't like the fact that the hours for the pool and gym close early and open late!

the on-site laundry facilities were a bonus along with the swimming pool

they have complimentary breakfast, free parking, self-service laundry and indoor pool

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

good breakfast, laundry room very useful and very spacious family suite

they had a stove in the kitchen

laundry room is in the basement and needs a key to access

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

are amazing breakfast was delicious lots of choices my room was clean and comfortable love the pool

i asked for late check out at noon and was granted that

the pool. .my comfortable clean room...breakfast in the morning. ...the staff were great. ..

more than one room (full kitchen, laundry)

hotel does have a lot to offer with full kitchen and laundry

booked this place because after a certain time of travelling we wanted to do laundry

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

we made use of the breakfast, laundry

good to have gym and laundry facilities

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

gym, laundry etc. everything we needed and then some.

location, good customer service, clean, coffee and tea available in the lobby, laundry room available, nice

and the laundry room very useful for a 5night stay

comfy beds, very helpful and friendly staff. even guest laundry

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

the room was ok (comfortable, clean) but no laundry bag

they have a laundry room and we managed to wash all of our clothes for a good value

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i had to pay for laundry and pay for detergent too. it should be free of cost.

not informed about breakfast -bathroom door creeks so loud that everytime it was opened the kids would wake up

parking near the one way area is dangerous

old carpet obsolete and seems dirty in a pet friendly room, shouldn t be carpet.

there is a coin laundry in the truck stop across the road

even their replacement pillows from their laundry had stains when handed to me

surrounding restaurants and spa on same grounds

thr bar tenders don and the ladie were excellent, would stay again if i got to see them again

was very clean with really friendly staff and the pool and hot tub were bonuses for rhe kids

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

laundry was left with tags for laundry in the room and it wasn

was next to laundry room-machines were noisy in the morning

the hotel has a laundry room for the guests to use, clean and well organized

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

the cleanliness and comfort was fantastic. the great laundry facility was convenient

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

the gym was good as was the laundry facility

room was across the hall from hotel facilities (i think it was the laundry)

she gave us a complimentary late check out as our train schedule was changed

it was in an adjoining bar and grill

staff was wonderful very helpful, polite, and accommodating, i asked for early check in because my flight landed

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

no shuttle transportation to the airport

thought it provided the airport shuttle but didn't and so many hilton garden inn nearby and it's

free parking

the shuttle to airport and drivers are amazingly friendly

lack of parking due to all of the snow.

was no safe in the room and our room was right across from the pool so you could hear kids screaming

no cleaning products supplied for cleaning the kitchen/dishes in the room.

it was so spacious and also included a fireplace which made the place feel extra cozy

they booked a shuttle to the airport for free

there is everything you need for a good holiday: we used the pool, laundry, bistro

parking was bit full had to park at the back of the building.

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

wifi was great

location, from our window we could see planes landing so the kids were thrilled

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with

friendly staff, clean rooms, & laundry facilities are always a plus!

to use a laundry facility to wash a few things and the washing machine seem to of been out of service for a

the laundry facilities were a great bonus as

cleanliness in the rooms was decent but the laundry room and stairwells as an example were less than ok

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

good room with sofa and two double beds. breakfast was very good and had wide variety.

also any hyatt place that i ever stayed offered the free breakfast but not this one

airport shuttle service was unacceptable

didn t have food there, just need the shuttle bus to the airport for one of the guests.

friendly staff breakfast was amazing

included breakfast and the beds were so comfy!!

the breakfast was repetitive

internet was intermittent, breakfast options were limited.

the food selection at breakfast was very limited almost a reptition everyday

and they sent the driver of the hotel and not anyone responsible for the laundry

there is also a laundry where you can dry-clean your clothes for a fee, many thanks to the hotel for providing

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking

the dry cleaner was supposed to deliver the laundry by 7 pm

liked the general atmosphere of the hotel which included a complimenaraty breakfast, coin laundry and swimming

the hotel has gym, laundry and swimming pool

laundry, small pool and exercise room and kitchenette very much appreciated

fire alarm went off at the hotel next door but because the pool/gym/laundry area are connected between the two

some of laundry machines were out of order

were friendly and helpful, the bed was super comfy, the pool was well maintained and access to a laundry facility

would have appreciated no scented laundry products used for sheets

free shuttle was nice also the breakfast selection was good coin laundry was a nice addition

great location for airport clean gym laundry nice rooms friendly staff

laundry facilities are too old

close to the airport and hotel has a shuttle service hotel as a laundry available to guests

had a laundry room which was convenient

guest laundry, even though the washing machine only had one choice of cycles and water temperature

location, liked microwave and refrigerator available with convenient ice machine and laundry

i had a room near the laundry room it was supposed to close at 9pm but laundry machine was still running at 1

the bed and location, liked the vending and laundry services, liked the view, when i made a booking mistake it

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

no laundry service, which should have been there

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

wonderful breakfast and comfortable bed

delicious breakfast

good facilities such as laundry, tho i didn t have time to use

the rooms were well kept, the bathroom was very nice, and the laundry room was a nice addition

no laundry service and price not including breakfast

tv was good but no youtube or net youtube on tv, radio ok, wifi used my own so idk speed

there was a bit of noise from kids opening and closing doors and people allowing room doors to slam

we can t comment on the pool or gym because we didn t have time to use either

wifi did not work - tried calling support who said it was fixed but still did not work

the pool and fitness center were also amazing

breakfast is buffet, complete with waffle maker and there is complimentary hot drinks at reception

no info was provided for the wifi

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

by accident on a bed sheet, i quote your making me do more work now, i have to take it to the laundry room to

literally called her yesterday asking which lightbulbs do i buy so i can replace them myself the wifi didn t

the entire hotel smells like urine there is a homesless man living in his broken down car in the parking lot

when i asked the room service worker for more towels she told me she didn't have any and i had to wait until

also has laundry

we liked that there was netflix and free wifi available

wifi kept kicking me off and had to restart

plenty of parking

wifi was good

laundry good well working and clean and cheep

laundry facilities

free breakfast is great free suppers even better the pool and the laundry all wonderful and working the water

pool was working, gym, laundry and cooking space, store and booze, free breakfast and it's a very good meal

access to laundry facilities is also a bonus

00 a day for parking that i wasn't told about when i booked the hotel,no laundry room

the room was a good size and the hotel offered everything i needed (e.g. a gym).

price for food for room service

they put us on the club floor, which included hot breakfast in the club lounge.

microwave so you can't heat up out side foods, coffee and tea in room, iron, space, soaps, pool, gym, nice you

but the laundry that you pay for and do your self in house i love

laundry room for some reason very few motels have one but they are very useful just seems like a

pool but no hot tubs or tubs, big, gym, laundry, nice out look from window, ice, stove, dishwasher, kitchen,

room key is needed to go to the floors, fitness center, laundry and pool

laundry, pool, gym free big breakfast of good foods

was stranded due to flight cancellations and they have no self use laundry machines, she asked and could only

the laundry carts collected outside our door, were moved to the lift, they were replaced by more carts;

the staff went out of their way to ensure our two young kids were entertained and enjoying their stay

for terminal 1, walking through the tunnel from level 2, and taking the shuttle train for only 90 seconds from

beds, cleaning, room service

the laundry area

has a laundry room close walk to food, malls,

we especially liked the coin-operated laundry facilities on the premises

the linens were dirty, there was an undisclosed 200 dollar deposit at check in, the laundry on site did not

job every morning and the front desk helped a lot with some issues i had like getting to the laundry room, fixing

no laundry facilities other than dry cleaning

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

i think kids were jumping on bed

for a pet friendly hotel there was no grass or area for pets to walk and do there business

like a better wifi connection and more options at b-fast