wifi was cutting out and not available for a long time

parking lot sprayed

parking lot was being sprayed

party in the parking lot

ease of check in and checkout. free parking got rooms side by side

we chose this hotel as it was pet friendly. too expensive for room that we had -grubby carpet.

complimentary breakfast was adequate. kitchen area was clean.

restaurant close across the parking lot which was very convenient and it was good

noted 1 sn, 1 tsn offering only (each entity carries 5)--however, the wifi could stream more on your device, if

breakfast

laundry rooms should not be allowed to operate past 11 pm when they are next to a guest s room

laundry room on each floor

very clean and comfortable. excellent breakfast! great coffee! lots of free parking!

i couldn t connect the wifi to my ps4 system ud83dude2d

pool was not open

home 2 hilton in milton, ontario is well maintained from outdoor entrance, room, gym, pool, laundry room,

was a laundry room you could use and it was only

coin laundry was broken

laundry was cheap

it's nice that there is a coin laundry on-site

bed sheets smelled like sweat or like they left laundry sitting wet and then put it in the dryer

fault of the hotel, but due to covid restrictions, housekeeping, laundry, and hot meals were not available during

i used the gym which is ok and the swimming pool, a little chilly

to covid i was anxious to take this trip with my kids, as my daughter is high risk

i only ever managed to get hot drinks to use their wifi

(like a wet laundry that is not dried well) there s no free bottled water

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

no laundry generally the rooms and all seems older

laundry service

due to lock downs no pool or gym use

was great and we weren't charged for our kids to eat because they don't each much we were very appreciative

free parking

was quiet even though there were lots of kids from out of town on a school trip and taekwondo competition

the walls are thin, we could hear kids screaming in the middle of the night from the room next door

pool area was great too

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

this is not a criticism, if i were a long term guest, laundry facilities within the suite would be greatly

the hotel even has a laundry you can use

had everything we needed: kitchen, wifi, good breakfast, laundry room, free parking.

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry,

no laundry service active sat and sunday

the laundry room has sewer smell

free wifi complimentary toiletries clean quiet friendly

very accommodating and professional , comfy beds , exercise room and pool were great

remote did not work no microwave bar closed

laundry facilities clean and a few steps from our door

access to laundry

tiny table in kitchen but that didn't bother the two of us

value for money - 2 bedrooms sharing a bathroom and mini kitchen/diner

minor issues: no utensils or anything else in kitchen (fridge and microwave, that's it); shower a bit small with

water slide was awesome! kids had a blast.

room not very clean and old carpet

i was very happy that the snack bar served starbucks coffee

great slide for kids! open weekends, service faantasticud83eudd73

free wifi speed is terrible 2mbps up & down, toilet ran all day and night and was not fixed before we

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

laundry room is in the basement and needs a key to access

grocery store just across the parking lot and fast food within walking distance

great welcoming service from mr.anu. very accommodating with my request for early check in

wifi did not work on the last day for several hours and the front desk had guests calling the

then the property said they would check with the linen/laundry staff

i am fond of breakfast of that hotel

value for money convenient place food available just next door nice swimming pool

parking

we went to use the facility and the hot tub was full of kids with parent service watching them and the pool

also, the hotel has laundry and fitness centre, required for a family

the breakfast was exceptional. i definetly would stay there again.

the kitchen area

excellent breakfast and specious parking.

the staff were friendly and the property had free parking

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

i also like that there's laundry facilities if needed

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

choose spa tub room

there is plenty of parking, a nicely refurbished gym, and a pool with a whirlpool

close to a go station and there is coin laundry onsite

relaxing atmosphere, free parking, there is also a laundry room in

have been a sign in laundry room about cost and where to purchase laundry detergent

great location, close to the airport. laundry facilities very clean and machines worked well.

guest laundry was great and fast wifi

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

pool has to be open later. i m a trucker and i come in late

bar only open later in the day

no sanitary wipes in the gym

parking sucks

they have complimentary breakfast, free parking, self-service laundry and indoor pool

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

the on-site laundry facilities were a bonus along with the swimming pool

good breakfast, laundry room very useful and very spacious family suite

pet friendly

a pool, a fitness room, laundry room, a restaurant/bar

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

also, having working laundry facilities on my floor was a bonus

as well, the bar could stay open a bit

parking,pool,staff,gym was excellent

cleaning was not done properly. no laundry service

laundry service was good, should have another an extra washer/dryer

poor breakfast.

about whether our room was ready or not which had us going to and down the elevator with 3 small kids several

waterslide hours kids were disappointed

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

laundry procedures, not customer friendly.

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

laundry room can have a little device to pay with card or with tapping.

a lot of different amenities available, such as laundry, pool, fitness centre etc

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

the kids found the pool a tad small!!!

the location is good, with lots of parking space

use netflix or youtube and more tv entertainment options especially for families travelling with kids

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

breakfast

the night, all outlet powers were down, except ones in bathroom and kitchen

the breakfast was ok

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

laundry facilities were complimentary

clean, comfortable bed, free laundry

the beds were very comfortable and parking was easy.

unsupervised children in the pool were shouting so loudly it was unpleasant for other guests (and i'm a primary

room rate felt quite high for a one-night stay, and food and beverage prices at the bar were on the expensive

breakfast was the best .... thanks so much!

breakfast included, free parking. clean and comfortable. just 5 mins away from highway 401.

the free parking is a bonus

very clean, staff is friendly, parking and breakfast is included

was large and clean, hotel better than described, included breakfast was superb, free overnight parking was a

kids loved the pool and the basketball court and used both during our time here

pool is good

also, the pet fees were a little on the higher end

maybe longer pool hours

pool was clean and spacious

i m not sure if our room was over the laundry room is beside and ice machine but it kept us up all night

convenience store and a gas station, restaurant and coin laundry are available in the same building complex

coffee no breakfast no service no way to due your laundry there is one guest server that harrassing me also the

friendly staff, the convenience of having a coin laundry and a convenience store

restaurants below were closed, pool closed, atm didn t work, laundry closed

location designated smoking area trash room laundry

on the hallway from other room s cooking ,and the room wasn t clean, the broken vending ,and laundry machines

likes the conscience of having a vending/ laundry area

i like the fact that there is a kitchenette and laundry.

they didn t had change for laundry

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

no laundry bags

has laundry at facility, which is convenient

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

the laundry facilities were out of order for the 6 days of our stay

the laundry option is another one

there was a laundry room which was free to use - great for families with young children

i m impressed that the hotel has a laundry room

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

the clean room, amenities and the complimentary laundry room for guests

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

slow in plowing parking lot after a snowfall

due to the covid19 pandemic, pool and gym were closed

my kids and i enjoyed our stay and will surely be returning again

no laundry room for extended stays.

always clean, complimentary breakfast, wifi, friendly staff and service

wifi is free and easy and parking is ample and above ground

) the gym was not available because of renovations and i was looking forward to that

free wifi free parking and free breakfast although we always go for the

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

laundry facilities were sub par, ended up going to a laundromat

breakfast was not good, variety limited, biscuits were cold and all i tasted was the wood spoon and

breakfast #and placement of electrical outlets excellent wifi

clean, friendly staff, great breakfast

there was not a separate casual bar area where you could go to in the evening - it is all part of

no railing to get in to indoor pool

beautiful setting, very quiet. food was good and enjoyed the pool at the spa.

the outdoor hot pool was excellent in which we spent several hours enjoying a drink and getting to meet other

dining room service, first class food and service.

the coin-operated laundry was very much appreciated for my 5-night stay

clean and modern. laundry facilities.

i like that the rooms have microwaves, and there is a guest laundry. both really useful

service was excellent especially asha at bar and james for breakfast

the pool area and reception area

guest laundry

love that you can do laundry, won't bring so many clothes next time

on-site parking was convenient, and the service was well-organized, making it easy to come and go

was great, friendly staff, great breakfast, nice pool and gym

the staff was wonderful and the room was great. excellent breakfast and bar as well.

bar mason restaurant offers a small selection of food and they are expensive

food at bar mason was quite good

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the

and bar were great

no service to pet owners for dining

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

i had to pay for laundry and pay for detergent too. it should be free of cost.

wifi did not work due to maintenance, and hotel did not provide heads up at time of booking

was in transit so it was a very short stay and i was alone with my two young kids

i enjoyed the gym and the treadmill.

the laundry room was clean and functioned very well

free parking available on site

the room was spacious and had a refrigerator. free parking. good wifi connection.

wifi, single ply tp, terrible strong perfume smell in the room, police out front on two of three

my devices couldn't get on the internet using the wifi, but that could also be their peculiarity, not the hotel

there is a coin laundry in the truck stop across the road

even their replacement pillows from their laundry had stains when handed to me

small gym and pool area

new to canada but in a first ever for me ,i was charged for requesting early check in and it did not matter that

and told her were only 2 me and my husband and she asked me again how many kids

they have a laundry room and we managed to wash all of our clothes for a good value

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

our room was next to the laundry but we heard no noise at all

access to laundry facilities 24//7

the room was ok (comfortable, clean) but no laundry bag

able to do my own laundry

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

laundry and fitness room available which i didn't use

good to have gym and laundry facilities

we made use of the breakfast, laundry

the breakfast spread is good. love the laundry facility.

the laundry facilities were convenient, and while the pool was lovely, the water was a bit cool for my

well equipped, food was good staff very friendly and helpful, and the fact that the use of the laundry facilities

free laundry

the laundry facilities, though small (4 washers and 4 dryers) included very high-end machines that had

well renovated, comfy beds and has a laundry that we can use for 2

good value for families, and youth sports teams it seems, with quite decent b fast (tho the kitchen could

hotels and this is far the best the staff was there to clean up after people left it was full of kids from our

too many kids were in there at the time

water cooler in gym needs to be fixed please .

was next to laundry room-machines were noisy in the morning

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

i wish there was a hot tub and laundry facilities

the cleanliness and comfort was fantastic. the great laundry facility was convenient

the hotel has a laundry room for the guests to use, clean and well organized

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

the glenerin was very easy to find and the parking

so, when i arrived around 7:30 pm the restaurant was closed and there was no room service

the price is very resonable, and the parking is for free.

room was tiny and it was facing the parking lot so we didn t get a good sleep , also the ac unit wasn t

we called one night to order room service and were told that the kitchen was closed for orders without any

the gym was good as was the laundry facility

room was across the hall from hotel facilities (i think it was the laundry)

close to everything always has a shuttle no matter what time staff is fantastic

staff i arrived a bit latter than planed at 9 50 went straight to the restaurant all the staff bar one had gone

the shuttle was great to the airport. free parking.

no laundry, small breakfast, poor wifi connection.

ceiling or other bright light in the room, no laundry facilities on premises or within walking distance

no coin operated laundry machines for guests.

very quiet. good breakfast.

airport shuttle driver drove like a madman and there were kids in the car

no laundry machines for ppl staying long

t right on their end always presented calm and happy faces :) the pool and gym were great for the kids

the water in the pool was on the cold side.

proper food for all people countries and 24*7 kitchen is something expected when we are having hotel attached

restaurant bar was good too

staff, clean room, free parking.

when i arrived at the reception desk - personnel gentil et pret a aider a la reception great breakfast including

the room has no netfliks, there's no good shows (basic cable) and no kitchen

staff, room, gym all was great

pool was wonderful

which isn't a deal breaker for us but i would have preferred to do some laundry prior to returning home

no laundry facilities other than dry cleaning

also has shuttle service taking you to the airport

excellent bar and restaurant

the shuttle came right away and i was alone with kids so it was super helpful!

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

& bar on site, pool & hot tub

swimming pool gym location

room service menu is limited

loved free parking not always offered and since we had 2 cars was helpful savings

large pool & spa facilities that are 24/7

room service

nice place , the room service is very good , nice and quiet , perfect place to stay before a flight

such a nice selection of food and available until 11 am, which is great when you have a late check out

cleanliness great smelling. loved the pool & hot tub

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

wished me a happy birthday and offered my kids complimentary birthday snack from the snack bar

the cherry on the top is the 24hr access to the pool, gym and even airport transfers, which ran every 30 minutes

availability of free car parking

satellite/cable tv reception was mostly terrible for whatever reason, and the breakfast on weekdays and weekends

parking was great

my kids loved the pool. great staff. clean rooms

good breakfast

there is everything you need for a good holiday: we used the pool, laundry, bistro

very uncomfortable bed,, specially with kids it s very high ,, washroom was not clean enough.

was great, staff, service, room, location, parking was on site

guide bar on the pool steps leading down to the water was quite loose; someone with mobility issues might

early check in time.

especially towards the end of my stay kitchen staff could have been friendlier low quality laundry facilities

clean, convenient, free parking, kitchen. great facilities including a laundry room.

kitchen

the pool was a good size and clean

the suite had a full kitchen and provided a pod each day for the dishwasher as well as paper towels

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

the gym is well equipped

i like the cleaness and quitness in the room. also, i loved the easy connection with the wifi.

i even got an early check in

pet peave is that there is no night light for us older people who get up once or twice in the night

laundry wasn't available with the accommodation, it needed some arranges

nice staff ! was nice had gym laundry and breakfast!

location close to family, updated main lobby and dining, available gym and laundry

they also did not follow the requests i had made about not being placed close to laundry due to my having copd

we stayed in room 132 which was on the first floor right by an exit and directly across from the laundry

upstairs, exchanging money for me, calling me a taxi, and even directing me to the nearest laundry facilities

close to restaurants and stuff for kids to do.

smoking patrons threw their butts in the parking area.

the room was clean and spacious. the free wifi, breakfast and parking was nice.

no eggs bacon or sausage for breakfast

it was not make up but moisturizer that is tinted and i explained that it washes off in the laundry

car park was great and breakfast had nice verity, i would defend recommend and come again

the guelph area where we stayed got at least 4-6 inches of snow, and the parking lot wasn t plowed saturday

the room was comfortable and clean. wifi was great lots of tv options. ac worked great

pool is so clean but not too big

the breakfast was repetitive

the food selection at breakfast was very limited almost a reptition everyday

pool was good, workout room was good

my info said that breakfast was included - when we got down for breakfast the host said it was not included

included breakfast and the beds were so comfy!!

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

breakfast was so good for an adult and for a kids

and appreciated the complimentary taxi service provided in place of the shuttle, which was out of service

really delicious breakfast with good

great pool and terrasse

made use of the laundry and restaurant

self laundry service at reasonable price, pantry service

helpful personnel. laundry room. breakfast.

staff couldn't use the pool or the hot tub or even the elevator because the hotel was over ran by kids couldn

the breakfast was good

laundry room on 5th floor was handy to my assigned room

there is even a do it yourself laundry room

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

laundry needs more washers and driers

excellent size small kitchenette and very comfortable bed and laundry facility

laundry, gym and pool both helpful for longer stays

we like the location.the room is nice,clean and comfortable.we like the kitchen amenities

the staff was friendly and helpful, the room was clean, the kids enjoyed the pool

right off of the highway. enough parking. complimentary breakfast. spacious rooms

the common areas such as laundry, pool, and breakfast area were fine too

very friendly staff and they had a laundry which was great.

there is laundry onsite

one of the two laundry machine sets doesn't work at all

room (2 double beds and a sofa bed) was very large, and included a small kitchen area (coffee machine, microwave

there could be more washer and dryers in the laundry room.

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

convenient laundry room for the guests

the kitchenette with a dishwasher, sink and single stove top with all the dishes and pans we needed was

spacious room, laundry facilities on site and staff extremely helpful

the bed, the breakfast the room,and the laundry room. the elevator lobby.

free laundry was a plus

having laundry available was

the laundry room accepted debit or credit cards

the breakfast food. no laundry machine (self-service) which is cheaper

almost 40 min for the shuttle

and there shuttle every 30 minutes to the

shuttle from airport, good wifi connection, spacious room, excellent breakfast choices

gym is tiny (3 machines). carpets are dated. parking cost extra $20 per night.

laundry at the basement

the room smelled clean - like fresh laundry

charmaine noted my request for early check in and late checkout last june 25/26

price was great. free shuttle to the airport was great

really appreciate the shuttle service which is available and timely

staff helpful, hot breakfast, comfy beds, microwave, fridge, sauna, pool, laundry facilities, patio, miscellaneous

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

the laundry was nice but then they only took 1 type of coin and it was difficult to get change for it

, i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from

often having to wait due to staff in the elevator with their laundry bins

free shuttle from airport

nice pool - kids liked it a lot

loved the fireplace

down room lack of lighting no utensils in the kitchenette bath tiles all chipped and was wet upon my check in

pool was nice and fitness area was clean and well kept

no laundry services, cleanness could be better

pool was lovely and warm and we had it all to ourselves

the hotel also has a clean swimming pool and a small gym, which was perfect for a quick workout or relaxing

the breakfast was really good. the staff was friendly, the pool was nice too.

parking lot security could be better. perhaps add security cameras.

also has laundry

gym equipment needs maintenance.

breakfast buffet had a variety of items, kids using the waffle maker

the location was amazing, parking was straight forward and easy bed was very comfortable

took a long time to check in after a 5 hour car ride with my four kids

wanted to do some laundry and they had no change at the front desk which was very irritating

breakfast was awesome

i didn't like the coffee. the breakfast was fine, but when i went down, there was no milk left.

staff was attentative to our needs and breakfast was great.

pool and patio area are nice

the wifi did not work during our stay, and neither did the tv

i know covid ect but theres an a&w in the same parking lot im sure you could of got certificates or something

pool cold, not sure if heated

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

perfect location, everything was very close. lots of parking. friendly staff, free breakfast.

one woman almost ran my three year old daughter down with a huge bag of laundry

the laundry room was inaccessible at first but when opened was discovered to be dirty

one of the reasons we chose this hotel was for laundry

laundry is very bad

laundry facility on premises. required towels were delivered daily

the laundry facilities were not operational

paving the parking lot when we arrived and limited parking

great staff and great breakfast

location free parking price

location was excellent for parking out of toronto

location and that it had a pool

clean, modern, attractive, breakfast and wifi included, only real option in the area

the gym and pool are excellent

not the best parking situation

got the superior king suite but other than the fire plan and kitchenette, it didn t feel special

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

no laundry service, which should have been there

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

tight parking spots

free wifi, and free parking

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

by accident on a bed sheet, i quote your making me do more work now, i have to take it to the laundry room to

the wifi was fast and bed was comfy.

lots of unsavoury people hanging around in stair cases and parking lot

3)wifi was weak connection 4)stains all over couches and chair 5) a lot of drug dealers hanging

laundry and gym access

free laundry is great to have

we booked because of the pool and good ratings.

no bar or restaurant, breakfast is just ok

room was spacious, very good breakfast, car parking abundant in the property, staff were friendly

laundry

also guest laundry was out of service which was a big reason we booked here over other places

laundry area only has one washer and one dryer, which made it quite time-consuming and inconvenient

staff members were nice free parking, free wifi & tv room service was good

loved the cleanliness great staff and loved the nice warm pool !!