poor wifi

proprietors were lovely and they allowed a late check out

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

early check in

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

but it s obviously more of a bed and breakfast than chain hotel

bed & breakfast

breakfast was quick grab but other than that everything was beyond our expectations would

love the fireplace and decor

very happy restaurant and bar was open

i enjoyed how pleasant room service was and enjoyed the shuttle

the early morning room service delivery man is excellent.

room service was quiet and unobtrusive

the room service menu was weak

overall property very nice and staff great. early check in was great and smooth.

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

breakfast was good, and the sunday brunch definitely had a great variety of food along with

restaurant menu could have had a few more simple options, like kids foods

restaurant menu could have had a few more simple options, like kids foods

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

close to the airport and an airport shuttle to hotel.

it was so nice, clean, and everyone was so extraordinarily kind to our kids & us alike

the staff were very friendly and the complimentary breakfast was a hit

your mins from places to eat and entertainment, the pool is also fun for the kids

big room. airport shuttle. breakfast!

wish pool was open kids really want to swim when we come.

pool and gym

pool water was warm great for small kids. ample breakfast options.

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

you have to take them to laundry room n waitvto they wash them

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

also, parking was a bit difficult

have to pay for wifi and breakfast

great location with a great bar and restaurant.

black mold in the bathroom around the overflow drain, the accessibility bar and in the grout.

the dependability of the early morning shuttle to the airport.

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn t seat us

chlorine/ph in pool was very high and burned the kids eyes.

close to airport, very clean, room was very nice with nice chairs and kitchenette, free laundry

thank you for free laundry machines

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

i like the rooms and access to the gym and laundry services

laundry room and gym facility downstairs

also laundry facilities are listed when i booked it they have none

wifi code only worked for one device at a time so we couldn't use it at the same time

by, the staff was okay not very pleased with them but over all everything was great including the pool

outdoor pool was a bonus but we unfortunately did not have time to try it out

plenty of car parking spaces

upon room change, i was placed directly across from laundry

there was an annoying noise from the laundry room that adjoined my room

was close to the laundry room so it was always very loud

no laundry bag - gave me when asked a 30 gal trash

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed

husband was waiting for me in the parking lot at around 11 pm, and the indian man at the front desk called the

clean neat rooms, friendly staff and breakfast was decent

great stay and park deal that includes up to 7 days parking.

hot wate in room, paid extended stay parking

breakfast bar was awesome as was the gentlemen handling it!

has a laundry room

clean, attractive, well located, good shuttle service

/pool combo was spectacular for adults/kids

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

free breakfast was great

laundry from the prior guest sat outside for a day u til we said something about it and the body

waking up to a hearty and delicious breakfast each morning was an added bonus that made the stay even more

the parking included is a plus and accessible to all rooms

it had an accessible pool and is very close to the airport and food

how they have free breakfast and coffee out for you all night the employee is so sweet and they talk to you like

location,breakfast

breakfast and coffee was good and staff was very pleasant

breakfast as excellent

very nice room, easy access. good breakfast, love the waffles.

strange at first, my room on the first floor opened from the corridor and had a door out to the parking lot

this is a relatively new hotel, they still haven't completed the laundry room

breakfast was delicious, the location was perfect & next to walmart supper shopping, the place was

staff, very comfortable bed- clean, spacious room- great breakfast- perfect location right off turnpike

did not get any room service on one of our days and when i called the desk they told me that housekeeping was

my family loved the gym and the pool

i cooked in the room each meal, including breakfast

it was also set right on the parking lot, not very pretty or relaxing

was very disappointed that the breakfast was not served by 8am

breakfast was over when i got there; thought i had until 10; ended at 9:30

breakfast was scaled way back, supposedly for covid, but did everything have to be disposable

lastly, i did not utilize the pool due to it's small size; the pool was quite small and ranged from 3-5 feet

& resturant staff, ample space in room and atrium, good parking, close to highway 91 but no noise

plenty of parking too

of stay was a brief getaway to enjoy the pool , have a nice dinner and take advantage of the gym then close out

was woken up at 6am to kids screaming & running up and down the halls

the pool and laundry facilities are a nice plus

the hotel shuttle was very good

breakfast was adequate

made the shuttle available to take us to chilis 3 miles away

no free breakfast

i loved the laundry facility as

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

me in and suggested dropping my rental car so they could return me to the hotel for the night and shuttle me to

for services not used such as parking and had $20 incidentals added for what i am not sure given i used

also we were in rm 720 by the laundry

the kids had a blast at the pool

space of rooms and the bar and food were good

kitchen was great with table, bench, chair and nice large window

the bar could be open later. a couple of waffel machines would be a nice touch to the breakfast!

the game room was a nice opportunity for the kids to play and unwind

great breakfast except the croissants were as good as they were last time

so no bath if you have small kids

they didn't deliver her milk in the morning's room service order though it was clearly marked

woke up late and housekeeping was very accommodating for the late check

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

there is a laundry room and a gym

laundry and exercise equipment in operational for indefinite time

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

laundry onsite is convenient but you'll need to bring quarters

my kids were

wifi didn't work the first day we got there, had to use my hotspot in order to get wifi which cost

space

quick and early check in. friendly staff.

breakfast was good

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

laundromat is also close by and right across laundry mat is a seafood

the pool is never open , the facilities lack ice , laundry ,,often etc.

laundry facilities were closed

across from the laundry; desk clerk not friendly; only ice machine in hotel not working (reported to front desk

having a laundry facility

could use some updates and improve the breakfast

the room had a full size kitchen in it. and was clean when i arrived.

the staff was so helpful and kind especially the kitchen lady who was always checking in on us

mon-wed complimentary beer, wine, and dinner. breakfast selection is wonderful

should have some paper towels or hand towels in the kitchen

spacious downstairs with a large dining table, couch, and kitchen

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

a semi industrial area and you share a parking lot with a busy restaurant

parking was a little crowded

hotel has no laundry room, no gym, very dirty floors, old mattresses with urine stains, no dining room or

wifi was great

free wifi and parking is also good

it was located close to my final destination. also it was walking distance to a breakfast place.

no issues with parking

hotel was well maintained. had a nice pool too. liked the laundry.

a laundry machine for guest use (not free), the staff was helpful, the included breakfast was nice,

on-site laundry was a great convenience

good parking, great laundry

laundry not available, soda machines and ice machines on 3rg floor. not convenient

laundry facilities on premises

not enough towels and when we asked for more, they gave us one pool towel

pool want open

clean pleasant room pool was very well kept

i wish they had indoor pool....

free laundry open 24/7

free laundry and a lending library for games or appliances you might need

laundry basket if you needed to do laundry

needed to do laundry, but dryers were not functioning well.

laundry didn't work and messed up my day.

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

was no coffee cups for coffee maker, bar was closed, elevators smelled of smoke and worst of al our shower leaked

the fact there was a lil bar made it even better

- pool is more of a kiddie splash pool , not meant for swimming - paid breakfast

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

room next to laundry

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person-

i booked mainly for the outdoor pool which was very nice and was open until 9pm

parking lot area should have been cleared better of the snow, a lot still was left on the ground

glad to have a laundry room

on-site & clean, do-it-yourself laundry is a plus

this is why i did not see it when i checked the rooms to make sure the kids had grabbed everything i immediately

good breakfast

very friendly and accommodating; breakfast buffet had sufficient options; pool availability for kids was

in clean sheets and she said that the sheets were from an outside company but i walked by the laundry room on

breakfast was great, nice variety of good food and beverages. pet friendly!

room, very good breakfast with eggs, sausage, waffles, fruit and more

the gym was underwhelming

the only complaint i had was the wifi security that was absolutely public and anyone can be easily hacked on

breakfast was great and yummy

great king bed. sauna was a nice addition to the pool/gym area.

i tried to take the free wifi, nothing happened

the breakfast was good and the restaurants in the hotel was awesome.

pool was cold

no laundry room.

very clean, comfortable beds, bar and restaurant open late

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

one of the best gym/pool/hot tubs i've had in a hotel

service not up to previous msrriott service - room service

the bonus for us was the coin operated guest laundry which made travelling easier

they only had $3 worth of coins at the front desk so we couldn t let the kids do arcade or laundry

amenity s very comfortable great staff i was able to do laundry while my son swam in the huge pool, then we

laundry facility on site

all the towels were rather small and very thin perhaps this reduces the laundry burden and helps the environment

laundry facilities weren t utilizable

laundry room came in handy

staff was lovely and welcoming very helpful the breakfast was great lots to choose from the local bar and

great pool and location. comfortable beds. friendly staff.

the location is good, with easy access, parking on the waterfront although my room was looking at the

free breakfast,laundry on premises

great pool

the internet didn t work i had to us my own wifi people smoking in rooms

walls are thin so we could hear people in the hallways, cars in the parking lot, noise from the highway

pool

brightness comfortable access to things like computer gym laundry breakfast quit no

i know its summer but it wasnt outside and the air on and the pool so cool i was freezing but the kids didnt

not a lot immediately around it other than the casino and a gas

was clean breakfast was good and right across from the dispensary a lot of restaurants near by casino 5 minutes

have offered a shuttle service to/from the new mgm springfield casino

lastly the pool has a constant flow of staff going to laundry room looking in on me swimming

on this trip, i needed laundry service, which they do not have.

that we where next to the laundry shoot and you can here it early in the morning.

laundry is available for small price, very convenient

there was a laundry center, fitness center and pool

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

no vending machines and no quarters for the laundry room.

were very impressed with it's cleanliness and facilities (pool, gym, outside area for sport and relaxing) and

clean, good breakfast, friendly staff and pet friendly

parking

friendly staff. location and convenient stores near by. breakfast was good as well.

indoor pool was a little small

the pool was way to small. 3 people at most.

pool smaller than expected

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

i did ask for a non smoking room

past 8pm, everything starts to smell like weed from people smoking in the stairwells

the door handle to the room broke when opening the door, no wifi no tv

lamps holes in the blanket holes in the ceiling wifi didn't work heater was erratic outside stairs in bad repair

the laundry facilities.

parking was convenient, large room layout. the fridge seemed clean. juice at breakfast was good.

extra added prices after i was given a price for a pet friendly room and also the smelly room, dirty towels and

bottom price, friendly staff provided a clean room, a very comfortable bed, a working fridge, wifi, and a hot

the spa tub was dirty and i m happy i brought my own cleaning supplies

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

was a weird insense smell in the room and burn holes all over the bed spread in our non smoking

smoking room

smell of cigarette smoke although i requested for a non-smoking room

everything worked fine in the bathroom. the wifi was very good.

had a laundry room available

lost some point because of the laundry room

the laundry room is still out of service

close to rail & buses not far from city centre laundry facilities

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

said it was pet friendly ($75 fee) but no place nearby to walk the dog

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

pet area is needed

we had to say there was something we didn't like it would only be that the pool was full at the 3 times we went

the bartender was very nice and social! love that the gym is 24 hours!

also not being able to do laundry on site same day is a little annoying

it said it was a deluxe king room with a fireplace

they didn't give us one of the king deluxe rooms with fireplace

place to eat breakfast on a friday morning, bar closes early on weeknights

donut bar for breakfast

room with little kitchen. it helped me to take care of kids.

boxed breakfast items only included very high calorie and high sugar items like packaged apple danish,

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

the loft was like a separate bedroom and it had a full size kitchen

breakfast could be a bit more imaginative but was fine, overall

the pool was nice though

pool and spa were clean and enjoyable but could use some updating.

pool and spa were clean and enjoyable but could use some updating.

bar has a crummy wine list and mediocre snacks

also disappointed there was no room service for breakfast, only dinner room service

charges for laundry weren't clear to me and i ended up getting charged wayyyyyyyyyyy more than i thought i

laundry facilities, free coffee, free breakfast!

there was no driveway linking y'all's parking lot to buffalo wild wings so you have to drive a quarter mile

all facilities (pool, fitness, breakfast, emergency food shop, work places, and ample parking)

hotel was clean and parking lot free of debris

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

breakfast was good. bed very comfortable.

room was on the first floor next to the gym and kitchen swimming pool so all the noise throughout the night and

the staff was friendly, ample parking, and in addition to the breakfast buffet they provided to go breakfast

i ran out, then had to take all my clothes to the laundry mat

by the gym and laundry rooms.... interrupted sleep

of check-in, easy access to room from parking lot

parking lot well lit. you can see the car from your room.

breakfast was fine. parking and access convenient

great laundry facilities

i thought the pet fee was very high

breakfast ended too early. most hotels are 10 not 9 am.

love the full kitchen

spacious, pool, bball court

miss daily cleaning-picking up of garbage and laundry

our room 222 abuts the laundry room. noisy door and vending machine after midnight.

breakfast was great, i like the pool, awesome jacuzzi

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

before it was conveniently located near restaurants and main roads the only problem i saw was the parking lot

no laundry

no free wifi

i had no problem with my pet

paid wifi is ridiculous now day's

a/c. wifi. size was good for 1-2 people. cheap and accessible.

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

the dryer in the guest laundry room tore 4 of my

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

more breakfast choices. soy milk for non milk drinker,

they didn't have breakfast or a gym

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there

bed was very comfortable, continental breakfast was no good, staff was exceptional

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

sauna was broken and very small laundry room

laundry washer and dryer was dirty

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

i wish the pool were open. the gym was tricky for me to work the equipment by myself.

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

wifi didnt work

everything met our needs. please provide creamers at breakfast.

location was handy for a supermarket plenty of parking

it's a motel so there's nothing but parking

great location, spacious room, pool and laundry, breakfast was great!

the dryer in the laundry room didn't work

laundry machines came in very handy also

is incompetent, covid dirty laundry left in the hallways overnight houskeeping forgot about it and left

parking was convenient and the front desk had quarters for laundry.

great indoor pool after a long day of ski and for kids to play

great location for skiing at butternut! the kids loved the pool time as well!

had a noisy family above us - the kids were running & jumping off beds during the evening and again at 7 am

great staff, nice pool and jacuzzi. small gym. clean comfortable room

location near butternut, very friendly staff, pool

location, price, cleanliness and laundry

that unlike the bed which was impeccably made the dust ruffle was obviously just taken from the laundry and put

potholes in parking lot

great staff. clean room with fridge and microwave. excellent location and seasonal outdoor pool

great swimming pool, simple and refreshing. good easy location

the laundry facilities were spotless

cleaning staff loud, our room was next door to where they have laundry running and their offices

no phone ud83dudcde and no wifi and fridge don t freeze

very good breakfast and gym

could not be opened and room right across from parking lot

owner let me check in early and did my laundry for $5

i didn't understand the wifi

the new bed and clean linens and carpet free wifi

they are pet friendly- they are not

the room was clean & the wifi was good.