big tv, good wifi

plenty of parking too

easy parking

peaceful place with parking and only a 10 minute drive to comber

breakfast was more than enough and well prepared

having to fill in laundry/ tea coffee forms, was there for a break not to do paperwork

location with free car parking and shops nearby

highly recommend for a date night get away, restaurant and bar is fabulous

check if there is a wedding on before booking - kids running up and down corridors screaming and shouting

had no complaints although it would have been convenient for me had there been some parking reserved for disabled

was poor at best and the laundry service was shocking despite asking via email before we checked in

times for breakfast and selection was great and food on the restaurant was plentiful and delicious and

loved the spa the treatments food an room staff was very friendly

staff were so friendlyi brought my 8 year old daughter she loved the pool this was are 2nd time staying and we

good selection for breakfast hair dryer & iron car parking

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left

great ambience-easy parking

i visited for two nights with my son for a golf event in bangor and it was perfect

breakfast was beautiful. lovely external wedding building. accommodated with early check in.

the room service food was delicious both for dinner & breakfast

having 2 armchairs and the table for room service meals was welcome

hotel staff so lovely and friendly, came from dublin for nye we had great time late check out 6pm was a dream

wifi dropped signal occasionally dropped

we were leaving early in the morning and didn't have breakfast on this occasion

location 10 mins from belfast city , perfect for seeing the area, parking easy large area, hotel bar and food

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted

food was great the bar and live music was very good

room (220) is too far away from the wifi router to work

couldn't connect to wifi, do as was only staying one night so barely a minor thing.

wifi doesnt work

laundry in the corridors

room service would make the stay perfect.

spa facilities were class and breakfast unreal

ample parking

breakfast superb

i enjoyed the fact that guest could bring their dogs to the bar and stay in rooms.

nice clean, comfortable room - separate room for kids which was nice

parking was not onsite as i was informed but across the road although there was no problem getting

free parking in car park opposite hotel

was very hot in the hotel and the water from the taps was boiling,which may be dangerous for kids

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

fabulous gym and spa

close, easy and free parking

room service breakfast was underwhelming taste and presentation

paul who helped us in with bags and was very accommodating the food was absolutely delicious spa was great fully

laundry and dirty dishes lay in corridors all evening and through to next morning

i sent a casual linen dress for laundry expecting it to be washed and pressed but instead it was dry cleaned

wifi free & quick

a decent ethernet connection available if you know where to look, so i did not have to use the wifi connection

breakfast was very delicious

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

pool, nothing to do with kids as no pool my fault as i thought there was but your really limited with kids

this is, as the kids say, a bad look

also if looking for nightlife while there, drinks in the bar are a great price and bar staff very friendly,

this was our first time travelling with our pet dog, and the staff were extremely welcoming

the kids very much enjoyed the free chocolate bar on arrival

kitchen staff as above only served semi skimmed milk when i asked for full fat

good location easy to walk to shops and restaurants good gym

due to the pandemic dinner and breakfast was via a take to room service (they provided a vegan option)

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

bath towels small but got extra. no laundry bags

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

staff , good value for money , late check out - 12pm , decent breakfast

ev chargers were very useful and to secure, free parking was brilliant

friendly staff early check in late check out amazing all round

ten minute walk to woodworkers bar (part of the lavery bar) a cracking craft ale bar

no room service option

breakfast choices were very good

good choice of breakfast

the laundry service was very efficient and reasonably priced, per bag if you preferred

they also had laundry service

assisted us with sending off a bag of laundry to be done with no issues

appreciated reasonable laundry service

laundry near by

the bar and dining area is gorgeous and the function are is lovely

wifi in room 207 was very weak and unusable

78 for breakfast with three kids was excessive

only issue..no corona in the bar ud83dude01

wifi definitely needs fixing or improvement

corridors dirty with trays and laundry at

fresh look in historic building good facilities wifi, bar

the location and the hotel is perfect, the gym was a but disappointing but for the price and the location, it

gym should be 24/7

dark in rooms and bar but that's a personal preference

no pancakes/waffles for kids

with kids asleep in our room we did not want to call down on phone

it had a gym the showers were nice rooms all had ac (but windows did not open)

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy

gym was small and not that well equipped

good size of pool and kids could use it at anytime so this was a great

were extremely polite and helpful the room was excellent and the location was great and with good parking

we loved that most of guests were with kids, that made family friendly atmosphere

pool was a bit cool

the wifi caused huge issues for us at the event on sunday so we could not actually demo our software to

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

saturday night wouldn t be ideal for those with young kids

lively outdoor dining, indoor restaurant and music and bar on the roof

really helpful staff on reception and great sized room, and comes with decent wifi and

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

when they did take towels for laundry they werent replaced

another thing to note, i stayed here before and had an issue with a room service breakfast not arriving, however

they also gave our two kids free cookies and milk at night

front desk refused a late check out saying the hotel was fully booked even though we could rebook to stay

good location ，easy to everywhere in the city，bus center is just 5 minutes walk。the breakfast is very good

the owner offered to do laundry for us as well

no info with wifi details

the staff were extremely friendly & helpful and there was parking

have liked a bacon roll or something similar as a breakfast option (i like a hot breakfast but pancakes are not

i would have rather had an english breakfast

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

reception was excellent and friendly. bar was convenient and friendly.

there was no bar or restaurant

good wifi free and in all areas

location was good. bed was comfortable. wifi was ok

we had access to a shared kitchen, gym, cinema room and a large lounge with a snooker table

free use of the gym

apartment was very clean, and had everything in it we needed, loved having the wee kitchen

place was spotless, great location, spacious room with kitchen area

so friendly, amazing rooms, the spa gym and jacuzzi make you feel like a king

for example at the slieve donard you're like to use the pool at the spa

even a ghd in the gym changing

service in all areas of the hotel that we used - reception, room service, cocktail bar, berts jazz bar & the

our room was facing a bar so was a little noisy until 2am

room was amazing so were the staff so helpful and the bar and restaurant are amazing we got ready in the room

brilliant room service

bath - not clean, bathtube was very old any did not meet my expecations of a spa bath!

not kids friendly

i got room service both nights and loved it

not very helpful with laundry options

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

everything - location, hotel, staff, food, rooms, bar xxxx

down parking space outside the hotel just to get luggage and things like that in especially with kids or if it

clean finola and the team couldn t do enough for you - the other leader at the bar on the sunday really chatty

breakfast was excellent and the choice between a cooked breakfast and a cold meat platter selection

late check out

kids loved the football table

vegetarian food selection, both at dinner and breakfast.

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy

attentive especially doorman and grand cafe staff room fantastic bed so comfy and toiletries and laundry first

some laundry came back damp

couple of times we were in loft and staff using also with laundry trolley

roof top bar was very good great views looking down on the city

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

all the staff were lovely and accommodated both an early check in and late check out

room was spacious and very clean. facilities were great. wifi was superb.

asked for late check out as i didn t get much sleep due to all the noise, this was declined due to late

good location. they do laundry.

early check in. rooms nice and comfy. staff friendly

great service allowed early check in

wifi speed was slower than expected.

staff were great, bar area was nice and well equipped, gym was small but functional

staffer helpful and the hotel had a good clothing washing and drying laundry for guests which was very helpful

having kitchen facilities in the room didn't use them but free laundry facilities is great idea

stylish studio room, free laundry facilities and friendly staff

the laundry facilities were free and very welcome after a month of travel and hand washing/expensive

great to have a small kitchenette and access to a laundry

it was the laundry truck downstairs

plumbing and laundry appears loud

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

bags of laundry on landing

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

our bus experience was booked for us and the laundry service was fabulous

it would be good to have a laundry

00pm we still did have our room due to issues with laundry

breakfast service.

business of the breakfast area but this is probably being picky and wouldn t put me off booking again

good location, fairly comfortable room. laundry service is good. solid hotel

laundry is sent out and returned that evening

unfortunately i just didn t enjoy it but maybe had i gone down rather than room service i would have enjoyed

thorough room service

we ordered hot chocolates for the kids and coffee to the room when they arrived they were cold, we all drank

laundry service was a huge help

instructions on laundry etc

staff at front desk need to be educated on laundry drop off process for customers

did laundry but very expensive

laundry services way overpriced

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

they loved the rose petals etc

staff couldnt have a done enough for us and i cant say enough good things about the lads at the bar will

everything,from the exceptional room,breakfast and ideal location

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

service was great (mr james), the laundry service bundle package was value for money as

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

room we stayed in could hear laundry trolleys at night

their air conditioning wasn t up an running. laundry service wasn t available.

there was a laundry onsite, the driers didn't work well

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

have improved this stay would have been a bathrobe but i understand this creates more unnecessary laundry which

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

design for the kitchenette and resources (gym, laundry, bar/restaurant)

there's a laundry room and outside patio area on floor 1

and coffee etc for the whole of our stay could have been a problem but we were able to access the laundry room

it was nice to have laundry on site

location- the laundry facilities what a idea

was clean, staff were super friendly, continental breakfast was great, laundry room was helpful

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

5 minute walk to laundry

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

the early check in and late check out. reception staff were wonderful and really helpful

5 charge (not mentioned on menu) for room service

breakfast did not have many options available, especially for kids

location was great, on-site parking was available and convenient, the staff were friendly and helpful, our room

was a group of young kids from a football team that were running wild , staff did what they could to try get

noise from room next door, kids and adults

laundry was outstanding

laundry service was very expensive

access to a reasonable priced laundry. the one quoted was way over the top.

close to collins park with new playground facilities for kids

wifi is horrendously bad in the room.

but the bed was comfy enough and the wifi was good

you depend on wifi you will struggle, although locals had no problem in the bar area, we could not connect with

wifi didn't work in room.

you depend on wifi you will struggle, although locals had no problem in the bar area, we could not connect with

and delicious breakfast