the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

- spacious room, with fully equipped kitchen stuff

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities

the gym- a huge must for me was perfect

offered early check

added bonus, the spa across the road was a great way to unwind after my exam

room service was incredible, the view was magnificent and the hotel itself was very modern and

pool would be nice

it also lingered even in our clean clothes and we had to run everything through the laundry when we arrived

laundry is in the basement

they even gave us complementary wine and there's free parking and laundry

lots of space for adult fun or to put kids on the floor in the

nothing parking was limited is only thing.

when i opened the door there was laundry on the floor and unmade beds

bed, great to have kitchen and laundry facilities

the laundry is tiny and in a different place

the sauna and workout room plus laundry.

you had to get a separate key for laundry/gym. dryer wouldn t dry your clothes

ice, laundry, pool, fitness, iron ( which i needed) convenient location to stores and restaurants and to

very good hotel with very helpful staff and excellent facilities, including a laundry room

the included breakfast and access to a laundry room were a bonus

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room

good location, great facilities; laundry was very cheap. extensive breakfast range.

for family with kids basketball court was an asset fir kids, to play and grand ma loved the

easy cash payment call them after 12 noon to arrange before arrival they have free fast wifi in rooms that is

italian tiles rain shower our room had rainbow ud83cudf08 shower top and best marble counter kitchen beside room

speed internet wifi was greatest aspect at this location in other hotel we had to pay for here was

stayed in our room majority but they gave kitchen in front of room to cook and garden to play for kids super

has kitchen and laundry facilities, free on street parking

late night arrivals disturbing sleep . expensive laundry ..

they accommodated my needs from ensuring my bedroom was nice and clean to making parking accommodations

has kitchen and laundry facilities, free on street parking

the room’s lighting was quite dim, and the kitchen wasn’t very clean

pet friendly rooms on 3rd floor. should be 1st floor for easier outside access. no restaurants

there is no internet connection. wifi connection is very poor.

parking was tight

location, parking, friendly staff.

very quiet, love the ambiance and the breakfast was so amazing

whole place needs an update, lobby, check in opens to laundry

laundry room was a messed, towels were all over the floor, they should have atleast closed the

location was good,really accessible,very close to sky train,i like it,,,the breakfast is good,,,

sufficient parking close by

nice kitchenette and comfy beds..

so i had to spend a night in a dark dirty room between two laundry room which i paid actually not free

looks a lot like a motel from the outside, but there is still a swimming pool and laundry room inside, which

laundry facilities there is no more

the linens all smelt like stagnant laundry that was left in the washer too

the other patrons thought it was ok to do laundry after

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it

laundry is picked up in the morning, dropped off in the evening

the bar area was good with a great range of drinks

nice hotel with superb facilities. great gym, pool and breakfast.

incredibly welcoming and exceptionally attentive even going so far as to tracking down a small bar fridge for

the bed was comfy, we got extra pillow. the laundry is very stiff

no laundry bag - i usually out my dirty clothes in

wifi is terrible because they use cheap low quality system (should upgrade to cisco instead)

there's also a nice outside pool deck and monday-friday, enjoy a free massage when you check-in

one thing i was not happy about, we wanted to have a drink at the bar and we were told they weren t taking

guest laundry sucks

choice of the item in the breakfast no enough no enough washing / drying machine for self-support laundry

and polite staff; room cleanliness with sockets at convenient areas: safe and convenient free parking; hotel

i cannot comment on the internet or the breakfast available as i didn't use them

property was clean and well maintained, parking was abundant, easy to get around and the staff were very friendly

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

my kids didn t eat the sausages which looked uncooked at the end of the microwaving and we had to

the buffett breakfast and pool made things so easy for travel with the whole family

incredible outdoor pools!

swimming pool was overrun by noisy kids right up till 10pm

there was no in room or shared laundry facilities. the toaster

breakfast is good

we stayed in the room with two queen size beds which had a nice kitchen and a big sized fridge

room was excellent with kitchen area great fridge and dishwasher> i was there for a shopping trip with two

the breakfast bar made our lives so much easier

breakfast was kind of limited

complimentary breakfast was convenient, but the variety was somewhat limited during our stay

clean..great security .fitness centre

the suites were modern, clean, and spacious, and having a fully equipped kitchen made traveling with kids much

breakfast was amazing

we asked for another room after a short night, our room was against the laundry and the icecube-machine

room was next to laundry room

the location of the laundry means washing after 10:00 pm can't be done

laundry facilities, pool and good breakfast.

nice clean quiet property. the gym and pool are small but clean and nicely done

the smaller room was right beside the storage/laundry room and you could hear when someone does laundry

she even offered to do some of our laundry and folded it expertly

i could use their utility room for doing our laundry

wifi in our room over garage was either slow or stop

wifi cuts out occasionally

this property is also known as the grand villa casino

is no pool

pet-friendly hotel made it easy to check in with a service animal

there is no room service available they don't provide glasses in the room and they won't bring you any reusable

there was no pool

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times

view! of the mountains, quiet, nice staff. laundry, gym

kitchen facilities and some sort of breakfast options (even if just cereal) would have been

parking was a little scarce but on the plus side was well lit and on a main busy road where there

breakfast was offered in the student dining hall and was varied and was great.

the variety of breakfast at dining commons just needed a place to crash & freshen up between long day trips and

awesome breakfast

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of

laundry faculties included in the suite and they supply soap

i was so happy our suite had laundry- very helpful with a 5 month old

it came with a full kitchen and insuite laundry which was great

also had in room laundry facilities

laundry was also in the suite which was nice

would like laundry facilities on site

there are no options in the hotel to do laundry, you would have to drive to a laundromat

so avoid that option here th wifi, they only tell: just put in name/room number, but do not mention that you

wifi doesn t work well i have to use my data to check the email

we had room service one night, but it wasn't that good

laundry machine-old and doesn t work well plus there is only oneud83dude12tv channels are

staff was friendly, also there is onsite free laundry that you can wash your staff yourself

website advertises that you have a laundry

guest laundry not operational

loud noise of some sort of machinery coming from inside the hotel - i suspect it was the laundry bur it kept

laundry available on site. people are friendly.

105 was noisy due to closeness to laundry rooms

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

front desk helped with directions to the downtown, and on guest laundry usage

other useful amenities included a fitness room and guest laundry

serve laundry machines on site would be great

laundry was expensive and time prohibitive

wifi was terrible

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

i liked the self-sufficiency that comes with the kitchenette and private entrance

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

very nice kitchen. very clean.

we had good wifi, lots of clean towels, and very quiet

staff were unconcerned when i reported that another car was parked in our assigned parking space

facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge wifi had decent speed

is no coin laundry facility available for the guests in the property's premises

the gym was clean

the outdoor pool was dirty

the biggest problem was the parking

locked in the underground parking for 15 minutes, trying to call the front desk with no success and had to call

parking lot is very congested

we really enjoy the breakfast and the kids like the pool

breakfast was good, we liked the pool, hottub and sauna.

the breakfast was very good and we enjoyed it

wifi was hard to get connected and the desk staff were unable to help

laundry room always busy, the washing machine is not clean

were very clean and new, good facilities (even a small laundry room) and an excellent breakfast

there is very convenient for laundry

island very big and comfortable room it had the facilities we needed for our short stay - laundry &

and facilities - laundry and pool/spa were great to help us prepare for our next

gym temp was hot with laundry dryers in the gym

gym plus laundry in the facility too

maybe they share laundry facilities with a smoking friendly hotel

the cheap laundry facilities, sauna & location

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

loved the restaurant and laundry facilities and the ease of check in and out

nice work out room and laundry facilities were convenient

i planned to do laundry but washer/ dryer was out of service then internet was not working as expected

breakfast. self serve laundry shuttle to airport microwave in room.

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

laundry facilities, ice machine and microwave available

location and cleanliness. laundry available.

enjoyed the quirky signs, having laundry and tea/coffee facilities in reception

free airport shuttle, free coffee & muffins, coin laundry & kitchenette room

there was even laundry available (wish i'd known when a pen leaked in my pocket

would have been better if we didn't find laundry on the floor, if the tv worked, if we weren't given a stinky

the gym is small and the equipment condition is no good.

great bar and dining at night

free parking as long as you park in the correct space

the wifi was great

one of many instances was when i was doing laundry and needed change to complete the drying process

24 hours of services available including laundry on 2nd floor

i like that there was an amazing swimming pool across the parking lot for the kids

we ended up eating in the social tavern for dinner, because they let kids in before 9 pm, but not ideal

friendly staff, clean and nice room. free breakfast and parking.

finally, the breakfast was not in the dining room and the laundry facilities were closed off, although on the

i got to my floor dirty laundry was piled beside 2 separate rooms

worst part was there was staff that was either doing laundry and other things either right beside me or above

it would of been more convenient if they had somewhere to do laundry

no coin laundry service on property

they have laundry room, definitely recommendable for tourists

the kids loved the pool.the weather was perfect.

i also appreciated the restaurant choices and lots of free parking at the hotel

underground parking was nice , everthing was accessable , restaurant, casino, spa

leafy green, badminton, tennis, outdoor pool

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

a laundry machine and dryer an atm machine

pet friendly is very important to us as we travel with our small dog

the restaurant bar was very relaxing and serving good food

i used the shuttle to the airport; it was super handy

highly recommend to families passing through, as we were able to do laundry there and cook our own food

it was nice to do the laundry, so that everything was already done when we came home

to bring my blow dryer body wash ect having a washer and dryer was a nice bonus (which included laundry soap or

very clean large two bedroom main floor two baths full kitchen with everything you need quiet and comfortable

the kitchen was extremely well stocked with all sorts of small appliances

modern and clean good parking laundry and gym were good very good breakfast

great having a guest laundry facility

love the daily breakfast, the gym and the available laundry machines

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

breakfast and shuttle

laundry facility and no coin operated laundromat nearby

guest laundry was very convenient

the laundry facilities consisted of one washer and one dryer, and were almost always in use, so hard to

helpful to have an airport shuttle and laundry machines available

property, but still clean no onsite laundry shower area has no door, so water tends to splash

staff did not tell or show where the pool was and no

the room service meal was very poor in my opinion

no gym, no elevator.

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

no pool or breakfast

didn t receive room service, no laundry service, untidy

no laundry facilities for travellers

i had to order from the bar on the 3rd

casino was very tight and did not give any winnings at all during our visit

restaurants and pool for kids

no laundry facilities

suggestion for the hotel is to have a coin-operated laundry within the premises, as the nearest is 10mins drive

close to airport. good parking facilities. nice breakfast - included.

bagged breakfast was delicious(other places felt like a child's snack bag for school)

near the bridgeport station, free breakfast, free shuttle bus to the airport. good.

facilities with a pool and hot tub, nice gym, laundry, and vending machines

facilities- laundry, spa & pool, fitness centre

lot of nearby asian restaurants efficient staff coin laundry available, but only one one small indoor hot tub

walmart and food shops laundry facilities, pool and complimentary breakfast

laundry facilities very handy after three weeks traveling

reeked of curry, curtains were hanging from broken hooks, and the hallway was full of piles of laundry

in the room there are instructions on laundry service, bags and forms

has blockage wifi connection is unable no laundry service receptionist staff is not familiar with neighbourhood

laundry service

i hope you could have a laundry room

helpful guy saved me a lot of money when i needed to get my laundry done

gym is top notch with peloton bike and top of the line la fitness treadmills and elliptical

)rooftop pool and hot tub (so very nice

the bath and shower were a highlight along with the excellent service, free airport shuttle and outdoor pool

some difficulty identifying shuttle for airport pickup. limited dining options after 10pm.

early check in is available on a 1st come 1st served basis at no extra charge

location was very convenient, room was clean, breakfast was very good and the staff was excellent

the gym needs some upgrades especially the bikes.

tv system outdated, no streaming services. gym a bit lackluster.

great rooms, good room service

no laundry on site

laundry services and prices are a little expensive but if it's within your budget look no

weird smell in the room and all laundry, no exhaust fan in the bathroom dry staff

on my incoming overnight stay which would have been fabulous if you were a heavy sleeper but the laundry and

bathroom was not clean, smelt like sour laundry, and had black mold in bath tub

the rooms aren't sound proof. the laundry detergent smells too strong

free parking means parking on the street

offered extensive parking time and trips to and from vancouver airport

the hotel and parking were slightly problematic

the parking situation was a bit crowded but free, so that's a +

it because it had a shuttle, but unfortunately they were on strike

bar & dining on site

airport shuttle was a wonderful service and it was on time

luckily, the bartender kept the bar open for us

however this hotel never provide the free shuttle services to airport anymore

pool could have been open later, 10pm isn't long enough for these summer days

the light from the swimming pool next to my window, affecting my sleeping in the dark

were no wifi login instructions provided (wifi name and password); instead, you had to sign up to a

the shuttle to take was the hilton shuttle and no one told

was a strike so the hotel shuttle wasn t running but we didn t know so stood outside airport for quite a

coffee not so much :) we very much appreciated the excellent service in all areas and having laundry facilities

wifi is slow and doesn t really extend to laundry room

all but one of the washing machines in the laundry were out of order.

in-house laundry for guests was useful for our travels

i was able to do laundry

parking was great and felt safe

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

acces to the kitchen was possible

we were able to freely use kitchen area

location, size, kitchen

good size rooms. did the job. good night rest. had pool for kids.

can't believe that in this day and age that you don't have free wifi in the rooms

non-smoking, pet friendly, microwave, refrigerator, coffeemaker, safe, hairdryer, iron and ironing board

shuttle from the airport was running on a reduced schedule so we did need a taxi from the airport

the pool area needed a bit of maintenance and cleaning.

very helpful with doing laundry

great wifi connectivity

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

wifi wasn't strong enough

the staff was super friendly and was even able to accommodate an early check in

i wish the wifi was free

addition, the breakfast couldn t be eaten in the hotel restaurant and had to be ordered through room service

spacious rooms and excellent in house bar and restaurant facilities

am not a fan of casinos but that does not interfere with the jw marriott hotel or their

the wifi was complimentary for all guest

free breakfast offered was for in room dining

tho is new but very shabby bar lounge

service, clean room, excellent room service and jw spa staff

excellent room service

not kid friendly as there s a casino in the hotel which brings out the usual rowdies

there was no laundry facility on sites which would have been very helpfull

no slippers provided in the room no laundry

wish there was laundry available on site - but not a necessity.

laundry facilities

chose this property because it advertised a laundry

cleaned the room while we were out, and even folded our laundry

very poor, the information on the website was insufficient, our room was located near the hotel laundry, of

location, clean basic room ,comfortable bed ,i had late check out at 1 pm and this was great as i had a late

toilet was too low and more for kids

the complementary breakfast was a godsend traveling with 4 kids ahead of our early departure

hot tub apartment with kitchen and laundry

full kitchen facilities a bonus and laundry appliances convenient although we did not use them this time

free laundry- lovely lobby- good location

the laundry machine and dryer in the family suite ud83dude0a

it would have been nice to have laundry supplies available

my room seemed to be under or quite close to whatever the laundry facilities for the hotel are, and all i heard

sounded like laundry was going at night time. we could hear from our room. thin walls.

the bed in the room shook all night from the laundry room

there were a ton of kids (high school and college) everywhere (some formal) and they were loud as teenagres

wifi kept disconnecting randomly.

the hotel doesn t have a laundry service (maybe worth updating their description as it says laundry + dry

a guest laundry would be nice.

self laundry facility

no laundry facilities and 1 front desk person who was less than helpful.

laundry was mixed up with another guest when we are calling sometimes none from the reception is

our room was right beside the laundry drop and the elevator, so it could be quite loud at times.

the laundry facilities are an excellent addition too

very friendly staff, laundry available clean. close to everything

they had a great workout room, hot tub, and laundry room

i also loved the coin system for managing dirty laundry easily and the water filter for filling fresh water

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine

the common usage areas like the pool, laundry, gym are very accessible and well maintained

we loved that complimentary laundry room

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

nothing to dislike. functional gym but could be more spacious

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

has washer and dryer and well equipped kitchen

our laundry service took 24hrs to be ready.

there is no laundry and microwave.

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

same day laundry excellent

there are laundry facilities available in the hotel which was very appreciated after travelling for nearly 2

guest laundry every 2nd floor is a bonus for travellers staying over

great to have laundry available on every second floor

laundry facilities are very useful

laundry facilities available for 1

will say, as we did stay a bit longer there was no laundry facilities in house

the bed was so comfortable, the gym and pool were great, location was amazing, room was so good with blockout

pool, bar, food and location

poor wifi at the bar/breakfast area commun area is a bit small

location, cleanliness, gym & outdoor pool!

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

the room service sent us food that was not as listed on the menu

room service closes early.

bar happy hour was great

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

wifi access was not consistent

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

the separate shower and tub were great along with the mini courtyard and fireplace

everything was so clean and breakfast at capo and the spritz was delicious

slow breakfast because no buffet

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

location, room size and facilities (kitchen/laundry), service

no kids…

guest laundry can be used only from 8am to 10pm, which are business hours.

it also has a laundry room for guests which is pretty convenient

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

caught up on washing in hotel s laundry room

loved the pool and restaurant ..ribs were wonderful!

staff was receptive to a late check-in. beds were very comfortable. parking was easy.

breakfast not included

room size was great nice and perfect. great for families with kids. great king size bed.

no room service

no more laundry services

no laundry facility

in mind room service isn't 24 hour

the breakfast was delicious and had good variety

larger breakfast!

no laundry

traffic could be heard from the room should have laundry services

could've been a bit cleaner and no coin laundry or anything maybe one day they will get that

were going to the early 1pm canucks game and had requested early check in if possible

wifi was fast great location in downtown

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

they have a clothes line in the bathroom so it helps with drying laundry

location is superb. appreciated consideration for early check-in and late check out.

expensive room service.

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

room service food we ordered on the first night was a bit cold

minutes 15 minutes, it ended up being an hour and a half, so we missed our tour that day and the kids where very

location is perfect - room amazing - pool view perfect.

staff were so helpful we were even able to use the pool for a shower before we flew out in the evening we were

most places like to save on cleaning and laundry as long as possible

no laundry service and air conditioning was ineffective

there was room service (but uber eats was a good back up plan) and

my kids had to plug their noses to walk the hallway and one gagged the entire time

only complaint, if any, would be that the room service and other amenities were closed due to current events

could have done with self service laundry facilities.

laundry and dry cleaning service requires donating your organs as its so expensive

a pity that the hotel did not have laundry facilities

the laundry service was not available

laundry was ridiculously priced (eg $15 for a tshirt) to the point i had to send out my laundry

it would have been great to have a laundry room too in the hotel.

bar attached to the hotel didn't open until 4pm which was a shame

arrived early and were offered early check in and they also upgrade our room for free

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

too bad there's no room service from the restaurant downstairs.

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

superb laundry service

kitchenette had no utensils or serving ware, no laundry facilities

pool and fitness centre the breakfast -simple but really sufficient, with a good coffee and orange

i have 3 kids and the room was perfect

i find it a bit expensive for the hotel to do your laundry

well kept, excellent selection of art, excellent and non-crowded pool and gym

comfortable room, great pool, friendly staff

they were also able to accommodate our early check in request which was very

the gym was outdated and small.