were no wifi login instructions provided (wifi name and password); instead, you had to sign up to a

shuttle service, excellent location near shops and restaurants, and an extremely helpful and

for taking the sky train to the waterfront and for getting to the airport fairly quickly via the shuttle provided

no airport shuttle, no slippers

location & staffs were great! airport shuttle is superb to use!

enjoyed an excellent burger at the bar and chatted with the friendly barman resulting in a pleasant couple of

large room with fridge. good shuttle service

ala carte breakfast was superb

didn t have breakfast, but the airport shuttle was very handy

non-smoking, pet friendly, microwave, refrigerator, coffeemaker, safe, hairdryer, iron and ironing board

no provision of any motel information, food facilities, very limited room service menu, not even a pen provided

it because it had a shuttle, but unfortunately they were on strike

pool is actually outdoor pool

bar & dining on site

convenient to airport and shuttle was timely! bar and evening dinner meal was great.

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

laundry facilities

wish there was laundry available on site - but not a necessity.

no slippers provided in the room no laundry

chose this property because it advertised a laundry

very poor, the information on the website was insufficient, our room was located near the hotel laundry, of

cleaned the room while we were out, and even folded our laundry

due to covid there was no continental breakfast but they packed a great little to go bag filled with all kinds

toilet was too low and more for kids

convenient! shuttle service was great

i have little kids so having to go back and forth to a communal laundry room multiple times would have been a

in vancouver with a washer and dryer as my washer broke down just as i started to doing big laundry day before

full kitchen facilities a bonus and laundry appliances convenient although we did not use them this time

the laundry machine and dryer in the family suite ud83dude0a

free shuttle service and parking close to shoping and airport modern appliances in suite ensuite laundry clean

the rooms aren't sound proof. the laundry detergent smells too strong

free parking means parking on the street

the hotel and parking were slightly problematic

the parking is on the street, but the neighborhood appears safe and not busy

the parking situation was a bit crowded but free, so that's a +

easy to deal with welcoming they have everything organized mini kitchen laundry room they have games all the

chinese guesthouse easy to use utility( wifi,dining tools and laundry facilities) nice

we were even able to do some laundry and relax

house, had kitchen, laundry facilities, clean and tidy, in a good neighbourhood

a nice big kitchen for preparing meals

facilities with a pool and hot tub, nice gym, laundry, and vending machines

facilities- laundry, spa & pool, fitness centre

staff, clean, self serve laundry, pool, jacuzzi, snack bar, next door to many asian restaurants and nearby

lot of nearby asian restaurants efficient staff coin laundry available, but only one one small indoor hot tub

walmart and food shops laundry facilities, pool and complimentary breakfast

there were no laundry facilities

bathroom was not clean, smelt like sour laundry, and had black mold in bath tub

on my incoming overnight stay which would have been fabulous if you were a heavy sleeper but the laundry and

employees not only in & out every floor, i had to tolerate their garbage bags, pushing dirty laundry,etc

no laundry on site

laundry facilities, ice machine and microwave available

did have a microwave for guests but it's in the laundry room

they have laundry - key for remote workers

enjoyed the quirky signs, having laundry and tea/coffee facilities in reception

is it would be nice to have a microwave in the room however there is one available in the guest laundry room

they had a guest laundry which was great

i planned to do laundry but washer/ dryer was out of service then internet was not working as expected

breakfast. self serve laundry shuttle to airport microwave in room.

laundry facilities very useful when travelling

nice work out room and laundry facilities were convenient

we were also able to use the laundry and there's free parking

i was also surprised at the cost of doing laundry

this place is like a hostel, no talking, no music, no tv, no cooking, no laundry after 8pm, no normal talking

host forced me to fold another guests laundry in front of her, as host was not listening when i told her it

you have access to the kitchen and living room if you need it

would have been better if we didn't find laundry on the floor, if the tv worked, if we weren't given a stinky

was thumping all day into the night from the adjacent gym

didn't like the fact that an order for room service included not just the menu price, but a $5 deliver charge

central located,easy parking

great pool that my kids really like it

the amenities such as the heath centre and pool are clean and well kept

i didn't like the pool ambience- the music was way too loud and not at all relaxing

is no shuttle so you have to take a cab to and from the airport but they do reimburse you at the

pool & hot tub were great, although a bit smaller/older than in pictures

friendliness of the staff upon entering the airport shuttle until the checkout process was complete was exceptional

helpful guy saved me a lot of money when i needed to get my laundry done

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

oh, gym was fantastic too very well equipped

food for kids on the bruno menu but i asked for plain pasta and they did do it for me but if it says family

suggestion for the hotel is to have a coin-operated laundry within the premises, as the nearest is 10mins drive

no laundry facilities

did not like the wifi as we could not connect our computer

great value for 2 night stay that includes breakfast and shuttle to flying out from vancouver

shuttle was easy and ran often the breakfast was nice with lots of variety the desk people very

laundry facility and no coin operated laundromat nearby

no laundry facilities

guest laundry was very convenient

restaurant close by, lots of clean towels, laundry facilities onsite, airport shuttle

property, but still clean no onsite laundry shower area has no door, so water tends to splash

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

a laundry machine and dryer an atm machine

i used the shuttle to the airport; it was super handy

very clean and a comfortable room. it had a living room area and a kitchenette.

i had to drive to the other hotel for lon ng term parking....other than that it was great .

great having a guest laundry facility

love the daily breakfast, the gym and the available laundry machines

modern and clean good parking laundry and gym were good very good breakfast

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

it would of been more convenient if they had somewhere to do laundry

finally, the breakfast was not in the dining room and the laundry facilities were closed off, although on the

there was no laundry room

worst part was there was staff that was either doing laundry and other things either right beside me or above

i got to my floor dirty laundry was piled beside 2 separate rooms

no laundry facilities for travellers

didn t receive room service, no laundry service, untidy

the wifi was very slow

but the room is big and comfy, just across the street from the casino/pool/gym/restaurants

we enjoyed the pool, the outdoor bar and the casino

in the room there are instructions on laundry service, bags and forms

carts filled with dirty laundry by elevators remained for several

reeked of curry, curtains were hanging from broken hooks, and the hallway was full of piles of laundry

was not good access to laundry services, which i would expect from a location as urban as this one

i hope you could have a laundry room

corridor was cluttered with room service trays and laundry bags that weren t cleared until hours after our

the room service staff were great

room service was quick

small but clean and perfect for the kids to get some energy out

room service food and service was amazing

laundry room always busy, the washing machine is not clean

there is very convenient for laundry

island very big and comfortable room it had the facilities we needed for our short stay - laundry &

were very clean and new, good facilities (even a small laundry room) and an excellent breakfast

and facilities - laundry and pool/spa were great to help us prepare for our next

we were able to freely use kitchen area

parking was great and felt safe

location, size, kitchen

acces to the kitchen was possible

i rented a car which was the best thing i did and parking was not a problem at all

they have laundry room, definitely recommendable for tourists

poor signal of wifi

ceasar salad , huge and very tasty , the staff are all friendly a d seem happy - loved the pool and hot tub-

lots of room. great parking.

its clean, and room are spacious. my kids loved it.

laundry was expensive and time prohibitive

serve laundry machines on site would be great

it would be nice to have a little more plates and glasses in the kitchen

would not pay $130+tax plus a pet fee to stay in a pretty outdated motel

wifi was weak in my room.

view! of the mountains, quiet, nice staff. laundry, gym

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

location, parking were good. had charm.

wifi kept expiring so had to keep getting a new code

laundry service they provide was slow and no one even knew how it worked

all but one of the washing machines in the laundry were out of order.

i was able to do laundry

in-house laundry for guests was useful for our travels

it has a pool (in doors so loud), laundry, restaurant (kids eat free

has kitchen and laundry facilities, free on street parking

late night arrivals disturbing sleep . expensive laundry ..

full kitchen

street parking, was able to resolve issues when checking in with staff via phone

meeting the other guests was nice. the neighborhood was great. parking was easy and close.

choice of the item in the breakfast no enough no enough washing / drying machine for self-support laundry

guest laundry sucks

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the

was very central, staff was very efficient and helpful, hotel was very clean with swimming pool and gym

wifi didn't work, and for the price, it was not worth it.

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

my kids didn’t eat the sausages which looked uncooked at the end of the microwaving and we had to

parking was a bit complicated and i wasn t able to use the ev charger as it was the wrong plug type for my

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

bedroom slippers, robes, poor quality toothbrushes, coffee bar that did not make good coffee and bottled water

there was no in room or shared laundry facilities. the toaster

pool was closed due to covid

the kids loved the swimming pool it's open until 11pmud83dude0a

we didn't use the kitchen facilities but they were comprehensive

friendly staffs, good room size, full kitchen utensils, and cleanliness

most places like to save on cleaning and laundry as long as possible

no laundry service and air conditioning was ineffective

is no room service after 9:00 pm and the dockside restaurant closes at 10pm

location is particularly good if you are travelling with pets

a lovely situation overlooking the harbour (if you get the right room) and very expensive but the wifi service

and very comfortable accommodation, with shared use of kitchen and access to laundry facilities

car parking also available

we had a car so could drive into the main city, there was secure parking at the

beautiful view, super clean, fully stocked kitchen, secure parking and comfy bed

very kind and accommodating host. parking was convenient.

small gym and laundry rooms came in useful

ice, laundry, pool, fitness, iron ( which i needed) convenient location to stores and restaurants and to

about a ten minute walk to the closest metro; convenient laundry room; breakfast was simple but good; within

laundry machines available if needed

good location, great facilities; laundry was very cheap. extensive breakfast range.

the bar portion of the hotel was reserved for a private event encompassing a $20

good equipment in the gym

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we

also, it was so relaxing to sit by the fireplace every night after a full day of walking around the city

very expensive room service options

spa facilities were nice

the dueling piano bar in the casino was fantastic!

offered a $50 drinks voucher at bar which wasn t helpful

breakfast in salt. could have been a little warmer

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service

the price charged for the room and the hotel proposal and level, breakfast shouldn't be optional

all the restaurants shared menu items, no pool, definitely not a 5 star

there is no pool

those who do not know, this hotel is pet friendly, and it is also attached to vancouver's only casino, so guests

jacuzzi was very small, no pool

no idea how short the time line was for cleaning staff, no laundry support, no other facilities to

told me to leave my laundry at the front desk by 8:00 am if i wanted the same day service

laundry at hotel or downtown

little things missing - laundry bag would be nice

liked that the beds had been washed in low scent laundry soap so did not reek of scented products as many hotels

the laundry room and kitchen were an unexpected

kitchen and laundry facilities on offer were excellent

friendly staff, good local, spacious room, laundry facilities on site.

friendly staff, on site restaurant, parking and laundry and shared kitchen were a bonus for a longer

great that they have a kit hen and laundry facilities

nlocation value for money in an expensive city parking at a cost but convenient great laundry

they do have laundry facilities and vending machines on most floors.

there is a superb guest laundry on first floor which was great as we stayed four nights

easy, fairly priced laundry on site

very friendly and helpful staff. easy access and very clean with good guest laundry facilities.

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

the kitchen and washing/drying machines

comfortable bed and quality kitchen facilities

excellent kitchen facilities with high quality fittings and crockery

needed more towels no breakfast bed less than comfortable no laundry facility available in the

no laundry facilities.

no laundry or stove/sink

ear buds on floor - restaurant dinner was very overpriced with low food quality - no self service laundry

a laundry would be handy

it had a laundry room that was very helpful and unexpected and when it rains, they provide umbrellas

laundry room perfect

a small shop was available on site to purchase laundry powder or some items if needed

i used the laundry facilities and they were also very nice

facilities were good - gym, pool and coin-operated laundry

able to do laundry was a definite plus

our room was right beside the laundry drop and the elevator, so it could be quite loud at times.

wonderful breakfast loved the free laundry too.

the laundry facilities are an excellent addition too

they had a great workout room, hot tub, and laundry room

watch was found in laundry, and the manager jumped my car and saved me $25 for a cab doing it

laundry in the basement was cold down there

great location, very friendly staff, guest laundry services

central location helpful staff- allowed early check in.

breakfast choice was good - service was exceptional (special mention should be made of kateryna who

we loved that complimentary laundry room

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

room was spacious and the one very convenient facility is the free laundry especially for long

the common usage areas like the pool, laundry, gym are very accessible and well maintained

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

no laundry , but could go to next door hotel. and sauna facilities under repair.

no laundry facilities and 1 front desk person who was less than helpful.

the hotel doesn t have a laundry service (maybe worth updating their description as it says laundry + dry

laundry was mixed up with another guest when we are calling sometimes none from the reception is

smells like dirty laundry

laundry facilities available for 1

laundry facilities are very useful

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

easy to do laundry using the guest laundry in the hotel

great to have laundry available on every second floor

it would have been great to have a laundry room too in the hotel.

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great

generally very clean and the room service was good but there was a hair on my bathroom windowsill from someone

the staff was very accommodating when i asked for an early check in

a few times, wifi was not working despite being connected

my room seemed to be under or quite close to whatever the laundry facilities for the hotel are, and all i heard

the bed in the room shook all night from the laundry room

sounded like laundry was going at night time. we could hear from our room. thin walls.

since i was a solo traveller, they upgraded me to a king suite and granted me a late check out

the kids had a good time in the pool

could've been a bit cleaner and no coin laundry or anything maybe one day they will get that

traffic could be heard from the room should have laundry services

no laundry

terribly slow wifi

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

will say, as we did stay a bit longer there was no laundry facilities in house

my kids could feel the metal bars through the mattress

in room, not putting enough tea bags and other amenities for 3 people, no especial welcoming to kids, and wrongly

my kids love the rooftop pool (kind of chilly in the winter though) and the rooms are separated from

delivered, from 7:30am early check in plus late check out and still able to use the facilities i couldn t ask

i also didn't like that there were no laundry facilities

we were upgraded and were not charged for laundry

was a bit patchy - don't restock things like laundry bags and need prompting

remove the charge for me however, for a business traveler it's important you have access to good laundry service

laundry service expensive (same price as buing new clothes), also parking service quite expensive,

had gym, pool & laundry

they have an initiative to cut down on laundry

high floor - amazing view! friendly staff. laundry room.

we enjoyed the swimming pool and steam bath and used the guest laundry facilities

the laundry was excellent too

location, room size and facilities (kitchen/laundry), service

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

gym was wel equipped

it comes with in suite laundry and full kitchen living room and bedroom

we were there for a week and needed a kitchen and laundry facilities and our room had both

having kitchen and in-suite laundry. parking space as well .

the kitchen amenities were minimum. laundry detergent is not in the room, not free.

the room had everything we could need to cook, wash dishes, and do laundry

also, there is free coffee every morning and free laundry

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

i liked that laundry facilities are free, even the soap.

guest laundry can be used only from 8am to 10pm, which are business hours.

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

very helpful with doing laundry

wifi wasn't strong enough

great wifi connectivity

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

the staff was super friendly and was even able to accommodate an early check in

the only facility that my child missed was a swimming pool.

would benefit from a pool but understand why not

decor of the lobby, bar and rooms

staff, staff, staff. also, a decent happy hour in a setting with a fireplace.

receptionist at the spa was a bit annoyed with me having lost the keys to my locker which would have to be opened

nothing really, it was a delight staying there. the laundry was slightly expensive though.

laundry facility was useful but a third of the machines were out of order

centrally located. shopping malls nearby. laundry room available. grocery shop next door.

laundry facilities

loved having a guest laundry on site too

there is no laundry and microwave.

our laundry service took 24hrs to be ready.

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

same day laundry excellent

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

i didn't see any laundry facilities on property

laundry available for 2 cad only!

were so helpful and assisted in booking tours laundry room was handy for doing some washing nice shop in hotel

location was great for shopping/food, there was a coin laundry available

good size room and bathroom. great bed. guest laundry.

no more laundry services

no laundry facility

the wifi connection was not very good.

st regis bar and grill food was disappointing although the staff there were great.

we had room service and it was excellent, as was the cooked to order

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

comfortable bed and pillows, stunning bathroom with slippers and robes, great exercise pool and gym

00 and we were quite hungry (kids), had to go around the block

guest coin laundry

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

no guest laundry which is not helpful for overnight guests

good location excellent laundry bottle of water

grateful for the early check in so we could get out of the rain with our luggage and explore the city with the

i find it a bit expensive for the hotel to do your laundry

gym is a bit small.

a large gym and a squash court are available

elevator took too long so we tried to take the stairs but the door to get on the pool floor was locked with

the food and bar was pricey

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

so when they suite check if they can split beds for kids/teenagers

location was great. room service provided was excellent as well.

some more food options for room service would ve been nice!

the kitchenette n living area make it so comfortable you forget home

from check-in they made sure that we had a room that we would be comfortable in with 2 kids

balcony, views, starbucks, pool, location

the wifi in meeting rooms were good but i had to re add the wifi in the room every day almost.

should be no kids under 18 after 7pm and pool left open till midnight for couples sadly closes too early and

gym & pool we re great and size of rooms were terrific

i wish there were an onsite laundry facility for guests.

laundry prices could be more affordable

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

no self serve laundry

the wifi worked well

onsite laundry, great location - handy to restaurants and a great little supermarket opposite where we

cheaper laundry.

well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for

there are laundry facilities in the building which is handy and you can purchase powder from the front desk

laundry app not user friendly so had to purchase a $10 card to the put money on

room service food (from jean georges market) while quite good is

room service dinner the first night was mediocre

we enjoyed the gym, our suite was lovely and we found the staff to be exceptional

breakfast options, and it should be more greater options.

pool and spa were a bit tired. need inside solution.

other useful amenities included a fitness room and guest laundry

laundry available on site. people are friendly.

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

105 was noisy due to closeness to laundry rooms

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

laundry and dry cleaning service requires donating your organs as its so expensive

no laundry only dry cleaning

laundry was ridiculously priced (eg $15 for a tshirt) to the point i had to send out my laundry

a pity that the hotel did not have laundry facilities

the laundry service was not available

the bar area was also first class - decor, food, drink and especially the waitress

no on site gym but they do give you access to local gym

didn t have the breakfast

room bar and restaurant are excellent. food is first class.

lacking food options through room service in the evening

the food we had, breakfast and room service, was very good

casino

our room must have been close to pool as we could hear kids and yelling and screaming.

location, free parking and free wifi

no pool for the kids, they were disappointed

i would like to have laundry facilities

if there would have been a self serve guest laundry room, we would have made use of this facility absolutely

we have to say something negative it would be perhaps a guest laundry would be helpful, as if like us we had

no laundry to self laundry after extensive travelling.

only negative was that there was no guest laundry, but i had not checked this out before booking, so my fault

on premises laundry, close by restaurants and a few blocks from the skyway or cruise terminal

it had a business center and also laundry facilities

the hotel also had a laundry which was really handy and a tim hortons across the

absolutely fabulous to have access to a laundry

good location. coin op self service laundry. adequate breakfast. knowledgeable, friendly staff.

superb laundry service

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

kitchenette had no utensils or serving ware, no laundry facilities

the room was fantastic - great bathroom with powerful shower, really comfy beds, kitchen and living area with

room service from lions pub

laundry service was well priced & efficient

we did the couples massage at the xylia spa in the hotel and have never felt more pampered

beautiful room service breakfast and awesome

pool is a bar, can't swim afternoon weekends

room upgrade gratefully received and complimentary welcome drink in the bar was a nice touch

place to stay, clean rooms, new gym equipment, clean laundry facilities, lovely very helpful staff, easy location

location, facilities and staff. so glad there was a self serve laundry for guests to use.

great location restaurant was great and laundry room excellent.

the hotel has a coin operated laundry, ice machine and a bar/eatery downstairs where you can get breakfast

laundry