laundry, chairs n umbrella for beach

there is also a laundry room which means you can pop on a load and sit by the pool while you wait for it

was disappointed and annoyed that there was no coin machine to change bills to do laundry

onsite laundry was

the pool is nice

always when you order a drink and in the restaurants/bars in the pool area

rooms, comfortable beds, kitchen has everything you need to make basic breakfast and lunches

the pool and bar was awesome

needed daily room service. slow room service. drinks were a little weak, but good

the food comes from a different kitchen so it is often cold

the staff was very friendly, helping me find the laundry and showing me a stairs to shorten my journey and

the laundry facility is way too expensive

laundry was expensive and annoying to have to go to front desk to get quarters

the laundry room was outside of the facilities

due to the huracane they said they have wifi an they dont.

swimming pools to choose from, a water park with slides and a lazy river

the food was great and the pools were quite fun

really liked having towels at your disposal at all the pool areas

d that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to

to get to the hotel you have to wait for a golf cart or van to come take you as you're a bit far but we walked

we had an issue with a front desk and a server, and got charged for a 130$+ laundry without any notice

t resorts that feature water activities enable air drying swimsuits and towels with hooks and a laundry line

when i asked, and the parking shuttle never arrived so i walked with a few things; there s no room service

didn't like you had to park your own car and take a golf cart back

it is located on the side of a cliff with the ocean view on one side and the beautiful golf course on the other

there was a pool by our room but the bar at that pool was never open the 4 days we were there

from ettian at the lobby bar who made some killer sangria, to milton at water s edge who gave us some great

not enough golf carts that take people to rooms and back.

activities for them to do, including the transportation trolleys, which were a favorite of the kids

the vibes are immaculate, you feel like you are on vacation and from the pool to the beach everything was on

you ll have to park your own car and either walk back or arrange a golf cart to take you back to the hotel

request room service 3 times ! they can t fix the problem

maybe the signage to find things at night when driving golf carts

pool, beach, size and cleanness of the room

the spa is also very good

no wifi in the room

poor wifi.

on the second night, it was either too hot or too cold; no hair-dryer; wifi is unstable; the toilet board is

wifi did not work in room loud music from nearby beach bar

able to use wifi

also, the laundry area was down for maintenance ud83dude44

we enjoyed the pool, bar (great drinks & great prices), and the food (breakfast and dinner)

awesome view to the beach. great breakfast.

wifi was poor.

that said, you can still sunbath, the kids can play in the sand and for the most part you'll have a mile long

we can hear the laundry machines late at night

could not check in until 15:00 the swimming pool was full of screaming kids, so no chance to enjoy it

good parking and modern casino with free entertainment

due to covid-19 everything was closed in the hotel, such as the pool, restaurants, bar and casino, they always

also, you have the casino right next door

beachfront room had the laundry next to it and the staff spent most of the day smoking and talking

lighting in parking area, later checkout or earlier check in children should be allowed.

location is quite nice, overlooking the ocean with a wonderful pool, restaurant and common area

she was rude, unprofessional, and even made a passive aggressive joke when i asked her for the wifi code

garbage in the parking lot

the laundry service was also very convenient and quick

service and staff, great views on their terrace with cute pool overlooking the beach, great for sunsets

loved everything about it, bar none, except the price

no wifi in rooms

no parking

and confortable bed was very confi, the hotel has a restaurant which is perfect to eat or drink, laundry room

the room was clean and comfortable and they have free laundry facilities, you just have to ask for detergent

free breakfast buffet included omelet made to order. free laundry

it was very good, nice breakfast, greetings very good! free laundry! no noice very good!

gym, on site laundry, great room service, cool 3rd floor lounge, check in area was nice, room was clean and

to do laundry you have to get lots of quarters from desk or casino

the location the food is great the pool is great and water was great in the casino was fun

also didn't like that kids were in the jacuzzi

gym was very nice clean and good variety of machines weights and cardio

free wifi for work which was great

and staff is always friendly, room was clean, love they have a laundry room

would wish the bar by the pool was a bit bigger. laundry room could use more ventilation.

the hotel very nice and clean, lovely suite and laundry room a plus

bed mattress could be changed as well the laundry

24 hr laundry

laundry room is free but does not wash clothes at all and the drier takes forever to dry clothes as

when we left and got to our next destination, all of our clothes smelled moldy, and we had to do laundry

basically free laundry access to clean clothes at the end of the trip, daily credits for restaurant and convenient

there are only a couple of laundry machines so there was always a wait to do laundry

there was laundry and the pools were open late.

they had fun games out on the lawns/pool area for kids (ping pong, large connect four set, corn hole)

there was no room service for towel changes.

the gym is very well equipped

the swimming pools and hot tubs were wonderful, and the swim-up bar was really fun

the food was always scrumptious, the service attentive, and the best thing, the fairmont is pet-friendly, so i

decent breakfast with a reasonable choice of food

staff, hotel & room cleanliness, breakfast exceeded my expectations

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

coffee shop around did not open for breakfast until 8 am

the breakfast buffet was awesome

i love the 24 hour laundry room

room cleaning and laundry

laundry room on the premises

lovely facilities (pool, laundry, restaurants and breakfast offer)

i was happy to be able to do my laundry at their 24 hr laundry room

didnt provide a laundry room

for the money you charge i would have expected at the very minimum laundry bag and shower cap

they offer laundry but it takes 24 hours & doesn't make any sense to use dry swimwear

i appreciated the full gym on site

love the proximity to the beach and breakfast was amazing every day.

staff was amazing. room service was delicious.

pool bar was awesome

i don't see any room service in 3 days . they don't have either a refrige or microwave .

i was on 10th floor so i could just take the stairs to the pool and the restaurant bar

the price of.the parking, the price of the breakfast totally overpriced

the laundry facility was dirty

do wish they would be more clear about the laundry service regarding obtaining detergent and fabric softener at

also it's nice to have a pool, gym, and laundry and restaurants downstairs

there's a laundry room in the basement which is handy to dry your soaking beach clothes

free soap for laundry was nice

didn t like the room location , it was next to the laundry room, in the back corridor pointing to the street

breakfast coffee and the pool

parking

the balcony in my room. the fridge, microwave, wifi. excellent.

not comforter, only sheet. not enought parking spots.

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

we were told there was free wifi

power outages, weak wifi

no wifi in the rooms.

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there

convenient to the beach, good restaurants nearby, great welcoming & informative staff, and the parking was

he was so friendly and was able to get us an early check in which was extremely appreciated

the cleanliness of the rooms and accessible features like the pool and coffee.

the parking lot, don t have enough space for all the visitors

facilities were wonderful (pool, rooftop)

parking

for example, the kitchen for a chef is at a high level in terms of visual beauty, but the cheap ones are already

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

are lots of thoughtful touches in the common areas coffee, tea, and water stations, a communal kitchen, board

we also liked that the property was in a gated community and had plenty of safe street parking

not bad price not bad great, helpful staff convenient parking space laundry machines

smoking, and allowed personal activities can be performed, as well as a coin(quarter-only) laundry with a single

sign for laundry said $3

not a bad terrace laundry machine available for a small fee, on premises parking space

the staff is very helpful and the hotel has its own little kitchen and laundry room

gym upstairs and spaced to lounge

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

no good access support to the hotel no desk no wifi free

good location, friendly staff and nice property. late check out was amazing to have!

stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

then says oh i thought you needed laundry service when the card clearly says do not disturb hanging on the door

103 and loved it, you will hear people and staff all day and nite because you are between the laundry room and

brighter laundry.

the room was a 2 room 1 bathroom, 2 king beds, kitchen and living room

room is not very spacious but has everything that is needed, except the wifi signal is very low, to the point

the restaurant, and how close it was to the beach & other amenities & they did laundry.

day, they were out of beach towels because the hotel had put all of the beach towels into the laundry at once

the food was good but pricey. no dryer in the room. cost of $10 per bag for laundry was good.

imagine being on vacation and having to find a laundry mat because the property you paid 1400 dollars to sttay

they didn't like there's no parking , when it says a laundry facility it means that housekeeping would do your

friends used the laundry room and the dryer took a long time to dry, had to run them twice

liked everything, the delicious cookies upon arrival ,the hot whirlpool ,huge pool, laundry room for guests

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

free soap for laundry

pool and laundry open 24 hours

no breakfast

breakfast was disappointing, it consisted of coffee, orange juice (artificial) and a sandwich with

very safe and secure, continental breakfast, very clean

my kids loved the garden out back

the room has a kitchen, air-conditioning, a tv and a private bathroom

at its highest volume and there is no way to change the settings the microwave is located in the laundry

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to

great location in condado laundry area and rooftop pool

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

the laundry room was so convenient

canario also offered to help with laundry

housekeeping even did my laundry for 10 dollars

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

and we had access to the kitchen with fridge and microwave

one dark skinned gentlemen was super helpful with locating a laundry facility for me

the pros are location (a block from the beach and near restaurants), they allow pets, cold a/c, and service is

no wifi for most of stay

kitchenette in the room

the room was for 7 or 8 people,the furniture didn't look clean, kitchen looked like it was falling apart

laundry room was unkept

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

the food was good, access to beach, breakfast and parking garage access. laundry

we had to pay for parking even the laundry you paid for

pool area and beach was wonderful

staff was very courteous and helpful loved having laundry facilities

she gave me a dirty towel and said that s all we have until they finish the laundry

the gym is not great for a weights workout

pool and hot tub were awesome

there is also a casino across the street

were some facilities that were not working - like the come restroom and the laundry facilities

he booked us in early and gave us information regarding a laundry

also, since the coin laundry wasn t open i asked cleaning lady and for $40 she washed our laundry

very old & scary elevator storage area for belongings in laundry room not locked

coin laundry

our belongings and move to our nxt hotel i must say this will be my go to hotel at this point the wifi worked

coffee maker should be available in kitchen area at least (kcup system even for a small fee)

location, safe neighborhood within walking distance to many bars, restaurants, casinos, and the beach

location of hot spots, restaurants and casinos. walking distance to all stores..

the convenience of the surrounding, i loved the pool, close to a lot of stores n restaurants

details trouble with one tv / didn t have laundry service as advertised

doesn’t even compare to la concha, definitely recommending and definitely coming back with the kids next time

pool and beach amenities good

great we had room service

enforce the no kids rule in the no kids area

is centrally located with some parking spaces

free parking on site is a huge plus

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,

it was clean and new. the linens were great. close, free parking was greatly appreciated!

location and parking

the kitchen is equipped with basic essentials

outside and another day was told to move my car when i was parked in the correct casa ciana parking

was able to get just enough quarters from the front desk for laundry

the laundry facilities came in very handy after 4 days, a total of 3 for a wash load

parking was scarce, you had to go into a nearby hotel for laundry and pool

laundry on site

from a cruise laundry facility was most helpful

the laundry facilities were never available

don't have their own breakfast, laundry, anything

also, the laundry machine was extremely overpriced and took forever

more mirrors in the bathroom , change to new shower floor, bags for laundry services , more air condition in

their laundry machines were broken and they didn t allow anyone into their game room or gym

the laundry facilities i felt were over priced, and the elevator was a little sketchy

working one elevator of two, laundry room closed, don t have a parking, breakfast is to go

the laundry machine didn t work

facilities for such a reasonably priced hotel, good breakfast incl, pool, shop laundry (although they had no

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

told us they were taking longer than expected since they didnt have any towels left and the laundry service was

the wifi was spotty and hard to get a good signal

breakfast

breakfast room service was delivered in paper bags and plastic cups couldnt get any cute photos with the

very friendly and my wife and i always looked forward going back to relax and the roof top bar and pool was

was hoping for a spa and gym

pool

the room, views, pool, staff and food were fantastic!

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

rooftop pool and hot tub

never got it to work effectively) and little amenities one would expect (for example, plastic laundry bags) were

good location, free wifi, free water on your room

the breakfast wasn't great for kids but we ate at other restaurants outside the hotel

tequilas, front desk, hotel entrance, and with butler and concierge), and excellent housekeeping, kids and adults

breakfast buffet $60 per person, a light lunch 2 people $80 plus tip

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service

gym is pretty small but has everything essential.

adults only beach access

better room service but w/ covid the challenges are expected!

rooms were clean, staff was freindly and helpful, and the pool deck was a great atmosphere