we can hear the laundry machines late at night

the room,pool buffet etcp

great staff specially at the bar very friendly

could not check in until 15:00 the swimming pool was full of screaming kids, so no chance to enjoy it

in the gym there was not towel and was dirty

convenience parking and location. walkable and centric. rebuild historic was impressive.

the breakfast buffet was awesome

nice clean room and facility, breakfast

a good highlight is that they created a parking lot for guests that was not there before

staff, hotel & room cleanliness, breakfast exceeded my expectations

breakfast and laundry

was in a room next to the laundry room and had restless night due to the noises of the washing/drying

location was great, the laundry room was very helpful to have in the hotel, the breakfast in the morning was

second one was fixed so i could go to the room and when i took the stairs the next day, it had laundry/garbage

i liked that it had a casino next door.

laundry room on the premises

didn t like how u have to press a button to leave things like the laundry room or pool

room cleaning and laundry

i was able to do laundry there which helped during the week

i love the 24 hour laundry room

gym, on site laundry, great room service, cool 3rd floor lounge, check in area was nice, room was clean and

there was no laundry soap

it was very good, nice breakfast, greetings very good! free laundry! no noice very good!

free laundry, friendly staff, right next to airport

free breakfast buffet included omelet made to order. free laundry

there are only a couple of laundry machines so there was always a wait to do laundry

basically free laundry access to clean clothes at the end of the trip, daily credits for restaurant and convenient

there was laundry and the pools were open late.

when we left and got to our next destination, all of our clothes smelled moldy, and we had to do laundry

laundry room is free but does not wash clothes at all and the drier takes forever to dry clothes as

laundry room seems endless to actually use the washer & dryer we end up not washing the clothes.

excellent selection for breakfast, free luggage storage, affordable guest laundry, very friendly staff

laundry dryers took too long to dry a small load of laundry (1 1/2)

24 hr laundry

laundry room was very convenient as well

didn t like the room location , it was next to the laundry room, in the back corridor pointing to the street

clean, good area, air conditioning, balcony, tv, free parking, breakfast!

the pool sucked

its pet friendly, we went with our great dane

room had no windows but door allowed road noise. wifi was unusable. breakfast is no very good.

the beach and everything near it. great location for everything. i loved the gym and pools too!

also, room service often complained that we asked for hot water to make tea in the room, they even made

casino, spa or gym as advertised

was excellent , food was great , loved the 4 pools

the gym also closes fairly early at 7 pm, which really limited the time we can actually use the gym

smoking, and allowed personal activities can be performed, as well as a coin(quarter-only) laundry with a single

not a bad terrace laundry machine available for a small fee, on premises parking space

not bad price not bad great, helpful staff convenient parking space laundry machines

the staff is very helpful and the hotel has its own little kitchen and laundry room

sign for laundry said $3

they offer laundry but it takes 24 hours & doesn't make any sense to use dry swimwear

for the money you charge i would have expected at the very minimum laundry bag and shower cap

didnt provide a laundry room

beds were comfortable, definitely loved the pool area and pool bar

the only thing i didn't like was if you are staying it should include breakfast

they gave me discounts to restaurants in their facility and that i was given free detergent for laundry; staff

the house keeping has my airpods in the laundry room and when i went to the front desk about they did not help

the hotel appears to have been recently updated with a lot of modern touches, a workout room, laundry, a nice

the laundry facility was dirty

laundry facilities were not the cleanest and a machine was broken

breakfast is very expensive

staff was amazing. room service was delicious.

rooms are set up with an unusual bed location and gym is too small

breakfast choices were great

the rooftop bar and restaurant views were amazing

stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

gym upstairs and spaced to lounge

good location, friendly staff and nice property. late check out was amazing to have!

no good access support to the hotel no desk no wifi free

to do laundry you have to get lots of quarters from desk or casino

gym was very nice clean and good variety of machines weights and cardio

very family friendly. the beach is their backyard. kids loved it and want to go back.

it was not a big deal you heard it when you in the pool or at the beach

the pools. they were a bit dirty. not for kids.

my car was stolen at the parking of the hotel

the pool was a nice bonus - it was very cool and refreshing

everyone in pr (including myself at the time) drives enormous suvs now and the parking out front gets a little

we lucked out on parking

the parking lot, don t have enough space for all the visitors

friends used the laundry room and the dryer took a long time to dry, had to run them twice

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

amenities - beach trolley, cafe, laundry

pool and laundry open 24 hours

liked everything, the delicious cookies upon arrival ,the hot whirlpool ,huge pool, laundry room for guests

the casinos and beaches are close to the proximity to walk

breakfast was disappointing, it consisted of coffee, orange juice (artificial) and a sandwich with

no breakfast

my kids loved the garden out back

the room has a kitchen, air-conditioning, a tv and a private bathroom

there is a cafe and communal kitchen for cooking

parking

even a yoga class is provided and the public kitchen can get things you

there s access to a communal kitchen where you can make tea or prepare your own food

they dont bother but if you have pet allergies this may not be for you

then says oh i thought you needed laundry service when the card clearly says do not disturb hanging on the door

103 and loved it, you will hear people and staff all day and nite because you are between the laundry room and

brighter laundry.

in the kitchenette area, there were knives and spoons, but no forks, lol

traveled during spring break and there were too many college kids in the hotel area, drinking and smoking

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

free parking on site is a huge plus

is centrally located with some parking spaces

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

kitchenette very useful

right on the beach great beach bar nothing fancy, if you don t like hearing the ocean this place is not for

i was in cheapest (not cheap) room right next to kitchen restaurant & reception

power outages, weak wifi

the kitchen is equipped with basic essentials

outside and another day was told to move my car when i was parked in the correct casa ciana parking

it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,

most importantly, if you need parking this is one of the few places that offer private parking

location and parking

they didn't like there's no parking , when it says a laundry facility it means that housekeeping would do your

the restaurant, and how close it was to the beach & other amenities & they did laundry.

the food was good but pricey. no dryer in the room. cost of $10 per bag for laundry was good.

imagine being on vacation and having to find a laundry mat because the property you paid 1400 dollars to sttay

day, they were out of beach towels because the hotel had put all of the beach towels into the laundry at once

the door was broken so we ended up being moved to a less desirable suite, that took away in unit laundry(one of

having the ability to cook, do our laundry, and

), and there was a condensation drip that continuously landed on the sofa bed/blanket, which my kids kept

from the check inn, the staff that was very attentive, the room and what it included, the breakfast included

i had an suv parking in the garage was a task unless it was pretty empty however if it was too much of a task

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

the laundry room was so convenient

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to

at its highest volume and there is no way to change the settings the microwave is located in the laundry

great location in condado laundry area and rooftop pool

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

housekeeping even did my laundry for 10 dollars

canario also offered to help with laundry

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

one dark skinned gentlemen was super helpful with locating a laundry facility for me

they are pet friendly

room service and i ve been coming puerto rico every month staying at the miramar for less than

it was pet friendly

the room was for 7 or 8 people,the furniture didn't look clean, kitchen looked like it was falling apart

staff was very courteous and helpful loved having laundry facilities

she gave me a dirty towel and said that s all we have until they finish the laundry

pool needs repairs titles .and a lot of sand .

there is also a casino across the street

nice bar downstairs, gym, coffee shop, helpful staff

the pool looked nice but i never used it

location of hot spots, restaurants and casinos. walking distance to all stores..

also, a pool and nice outdoor spaces and a perfectly adequate breakfast is included which we really

the convenience of the surrounding, i loved the pool, close to a lot of stores n restaurants

excellent free wifi. very good staff. free breakfast was more than adequate. very good security.

laundry room was unkept

we had to pay for parking even the laundry you paid for

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

the food was good, access to beach, breakfast and parking garage access. laundry

they came at weird times for room service, never the same time

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

it was bolted down in the lobby in the laundry room

the laundry facilities

no hot water for the shower only one towel per guest was provided couldn t connect to the wifi

i enjoy the free wifi

coin laundry

were some facilities that were not working - like the come restroom and the laundry facilities

also, since the coin laundry wasn t open i asked cleaning lady and for $40 she washed our laundry

he booked us in early and gave us information regarding a laundry

very old & scary elevator storage area for belongings in laundry room not locked

no house keeping (laundry & trash sat in our room all 3 days) no change of linens even when asked

restaurants, pool, staff

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

wifi is not working well

clean and cozy in which my damily & i were very pleased and happy with,my children loved the pool, my husband

details trouble with one tv / didn t have laundry service as advertised

they gave us late check out

clean looking good hotel nice casino a lot of people wine money i like it thank you for all

amenities (gym, pool, bar, casino)

also free wifi was fast and even worked on some areas of the hotel's beach

don t have laundry

joshua who worked out side at the bar was the best

key card to go from floor to floor and you can t go on floors that aren t yours besides the gym floor (3)

beds were comfortable location was great and on site casino was excellent

the room was very comfortable and the wifi worked well even after the hurricane when not many working wifi

the pool access was at the sister hotel next door and laundry access was across the street at the holiday inn

from a cruise laundry facility was most helpful

parking was scarce, you had to go into a nearby hotel for laundry and pool

listed are not of the hotel, theyre of the hotel next door that they send you to for pool, and laundry facilities

was able to get just enough quarters from the front desk for laundry

their laundry machines were broken and they didn t allow anyone into their game room or gym

it smelled like wet laundry

not being able to do laundry

more mirrors in the bathroom , change to new shower floor, bags for laundry services , more air condition in

also, the laundry machine was extremely overpriced and took forever

working one elevator of two, laundry room closed, don t have a parking, breakfast is to go

that the laundry dryer cost was high

pool was too green. laundry room was too tight and more expensive than the hilton.

the laundry machine didn t work

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

you need card access to get to the pool, laundry, gym, and to use the elevator to get to rooms

more handicapped parking and less expensive laundry facilities.need more laundry machines!

didn't like that the laundry was ridiculously expensive

very delicious breakfast, nice pool area, clean rooms, very friendly and helpful staff!!!

negative is you won't reach room service by phone

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use

) also, it would have been nice to have espresso-based coffee at breakfast

good selection of breakfast food. excellent location.

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use

working laundry equipment

the laundry room had only 1 machine that was working

wait time to use the machines at the laundry mat was too long given that there was only two working washers,

loved the guest laundry room and staff was always helpful and genuinely nice

no room service or free laundry

told us they were taking longer than expected since they didnt have any towels left and the laundry service was

breakfast - inconsistent quality of offering

the wifi was spotty and hard to get a good signal

breakfast was good

+ water/french macarons + style + sister property + location (no beach view but close enough) + early check

breakfast was not good the eggs were two salty both times i ordered them, the bacon was greasy and

food , amenities, the pool area . rooms are perfect

the pool/ rooftop area was so picturesque and pretty

breakfast to the room was served in plastic cups and burger packaging

pool

on my fourth night there i tried to do some laundry before my departure the following day

only had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof

coin laundry facility

was great - close to where we need to board the cruise ship laundry facility was

rooftop area, fitness center and laundry was closed but pictured prominently on the booking website

bar by the pool was not open both times i used the pool and the laundry room only had one washer wish it was 2

shes stayed in her celphone maybe she was on her break understandable, so we walk through the laundry zone

i couldnt access to finish my laundry to leave before 2pm

there was a shuttle that transports guest to old san juan

am a pet lover

never got it to work effectively) and little amenities one would expect (for example, plastic laundry bags) were

good location, free wifi, free water on your room

had 1 bad experience room service.

room service also visited your room three times a day to drop off bottles of water

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

the little pool. even though the view was amazing!

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service

in the room was not working so i had to use my cell phone to call the property the whole time for room service

great hotel. love the pool and location

we were looking for a hotel that s adults only and this was it

great location, nice views, friendly staff, self laundry service

bring some smaller bills to use if you plan on doing laundry

great facilities and location. the pool and hot tub were great.

verbiage at spa discounts is confusing.

gym equipment very

the hotel's laundry room was a welcomed sight

biggest advantages it does have laundry room

pool area was superb

and desk were not clean in our room and our kids room

kids friendly

the only issue is the small laundry facility.

laundry out of order, tv did not work in hotel room, tv was not replaced in hotel room, loud

inadequate self-laundry service

done panhandling for change in lobby of our resort, the dryer didn t even work so we had wet laundry hung all

massive abandoned building by the gym/spa..

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

wifi didnt work in the room

the pool is clean and not too warm, even in the summer

the pool area had an event with a dj in place one night had an amazing time with drinks available in