pool was cold & closed to early, but the main thing i hated was they took an additional $150 from

parking was a bit strange in that that there about 50% of the parking in front was reserved

clean room, and quiet. close to expressway and restaurants. price was ok and parking easy.

breakfast, pool, and location

was over at 9am and traveling with no kids means i slept in and missed breakfast i've been to places that do 9

the man in the laundry room came to the desk and asked if we ve been helped because we were waiting so long

room was next to maintenance and hotel laundry, so the noise of doors closing kept us awake

while the cost of laundry was low, working the coin collector on the washer was hard to operate, and i had to

it was great to be able to do laundry for only $2 per load

my room, location, staff, amenities. was next to cracker barrel and dq! loved the pool.

did not eat breakfast.

while we didn't use it, the kitchenette arrangement would be a plus for an extended stay

no hotels, no workout room, no protein for breakfast.

the free breakfast is better than that in places twice as expensive

small room and no parking lot.

location was good & not crowded. on site laundry was convenient but pricey.

the breakfast was great and the location was wonderful,easy access to and from interstate

loved having a pool and breakfast!

parking lot was darker than would prefer

carpet had a dirty sticky feel

also used the laundry in this area which was nice so we did not have to pack up dirty clothes to take home

room closest to the exterior door (lots of traffic coming and going) and the room was next to the laundry &

the laundry room had empty vending machines

smell of marijuana that was in the hallway, that strongest concentration was near the laundry room door

building, clean facility, very clean rooms, hot breakfast for the value, ample parking, close to everything,

was disappointed that the pool wasn't open, on memorial weekend

unclear if staff was moving boxes or kids playing

breakfast wasn't really my thing, but i'm super picky

facility and staff were very nice, the breakfast was wonderful, and we enjoyed the pool very much

room was comfortable, swimming pool and gym. great location.

no change for laundry machines

the front desk had no change at any point for the laundry facilities and there was no change machine

breakfast was great. many food options and nice location

no lights on in parking lot

everything was new and up to date had my facilities my similarities the pool was nice

laundry was piled up in hallways for days

clean breakfast was amazing!

everything but the breakfast. the room layout is brilliant.

were not ready at check in time and were not clean, pet fur on furniture, carpet and sofa

nice room with plenty of space and a kitchen.

the laundry facilities were free and in good working condition

i lived my room, and the free laundry facilities

that you could do laundry and relax and swimming pool play games

liked the small kitchen in rooms

plenty of gym equipment and washer/dryer setup

the laundry room was nice even though some were out if order and we lost some money

were no amenities except laundry which wasn't necessary for us

that it has laundry facilities on site. and the pleasant atmosphere.

no vending machine for even coffee let alone laundry use

the mini kitchen area was very clean

guess the only thing i didn't like was the fact that there wasn't laundry facilities for the

the pool

the pet fee was too high

breakfast and common areas were very clean

the hotel is located near all we had to do and the pool was a plus

pool was closed

we appreciated having a fully functional kitchen & hot tub! very nice rustic cabin!

kitchen staff was very accomandating

great breakfast disappointed that the pool was drained for repairs

one particular man that worked there was very helpful in the kitchen during breakfast with my daughter

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms

the staff cursed us out for putting dirty sheets in her laundry, laundry basket, the management, embarrassed

laundry facility was small, but worked well enough for just one person

laundry room was out of order

was snooty went to the laundry room to get new towels and turn dirty towels in the housekeeper was rude and shut

people could separate themselves in the hotel industry by providing a little bit higher quality breakfast

the pool closed at 10pm and for late travelers, it would be nice just a little bit later open.

breakfast in the morning was great

with 2 small kids (4 & 6) it was a bit tricky, but we managed

smallest pool ever and cold not heated

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

room was clean but no refrigerator and all my food went bad witch can't replace love the laundry idea was

table uneven, microwave-diry, other people's laundry - towels and wash clothes left in the room, bed spread -

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

it says free breakfast and wifi on the sign in front of the building, they have neither

they put you in a pet room and expect you not to get anything on there white sheets and then keep your entire

someone throwing up in the parking lot

parking was a bit cramped

budget friendly comfortable beds. free wifi and pet friendly

have gathered enough money to stay for the night i was offered to buy both drugs and sex in the parking lot

not many breakfast choices. all starches and sugar

in bathroom, floor seemed sticky, no blanket on bed, towels rough, breakfast way below par--might as well not

friendly, courteous staff. clean inside and out. could have had more options for breakfast.

there weren t good breakfast options

i will say is i wish they had a better breakfast selection, what i mean by that is when i have stayed somewhere

the breakfast was simply awful

was in our price range, but you get what you pay for. breakfast was offered.

breakfast was disappointing for a comfort suites

they dont have breakfast

clean room laundry facilities breakfast location

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

parking filled up quickly

very clean, efficient check in, great parking.

parking

i wish that it were slightly cleaner and that they had guest laundry.

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

cleanliness, staff and best hotel breakfast by far!

breakfast was good

we couldn't access the free wifi

no laundry no microwave in room no vending/ice machines no tv channel guide

it was clean. free laundry was nice.

very nice to have a free laundry machines to use. pool was great

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out

amazing pool, free laundry!

laundry was in a wonderful area

comfortable bed, clean room, good wifi

it's more logical that extra fees should be charged only if the pet makes a mess, shed hair, etc

plenty of parking and visual of car from room

if your you are going to be a pet friendly hotel, it needs to be done in such a way that they don't disturb

needs to be shut down, so they can perform a thorough cleaning in all areas from the lobby and laundry room area

no pet allowed policy

website advertised hot breakfast buffet

cheaper than the louisville downtown fairfield location but not far and free parking.

very nice. excellent breakfast.

t do more laundry

i love the full kitchen equipped with everything needed to prepare and serve meals

lots of free parking

rooms were grrrrrreattt, pool was awesome

hotel was overrun with volleyball players and their families so the breakfast staff could not keep up in the

loud, wet children running by the elevator, which is too near the hotel pool area as it is

i like how they had a gym, pool and open bar for people to enjoy a nice drink and relax

gym towels, wipe off cleansing sheets, cold water, mats, weights made it complete

personally i was very excited about having the hot tub and pool area all to ourselves

the pool was awesome and the hot tub even better

wish the bar would have been open so we could of had a night

pet friendly, which is fine

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

the entire room reeked of pet urine

and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

laundry room needs to be cleaner

full kitchen with dishes and cookware

absolutely loved the game room , full refrigerator, and full kitchen . thought the

this room had a small like kitchenette in it which we did not use

decent fitness center

also - the pet fee is $150

pet fee was $150 for a 1 night stay. definitely not

no pool no hot tub pet prices too high for sharing our room with small pet not wirth the monet

could use a grab bar in the shower

surprise pet fee of $150!?! no wonder they are pet friendly.

the facilities were not great, the gym was so extremely dirty

onsite restaurant and bar were excellent

the hotel is super clean, very cool, artsy building! love the spa and the gym

very negative experience with a staff member when ordering room service

great breakfast one morning on the way out, with great service

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

where to wash your laundry

parking expensive, road noise from interstate, food and bar expensive, no laundry

thing i would recommend is microwaves in the rooms and laundry on-site

guest laundry and gym

laundry facilities on site

staff, laundry not available because of broken machines

the property was clean, and we appreciated having access to a laundry room

had 3 kids with me, so stayed here for the room with 2 queens and a fold out couch

laundry amenities and kitchenette

everything about this hotel with the exception of the wifi

the bed was comfortable and the little kitchen was great since we bought a few groceries

spacious room, full kitchen, stylish decor nicest place we ve ever stayed for this price!

location and the patio. gym looked good

breakfast was just ok could use some better options

the hotel was very beautiful and modern the room very nice and comfortable and it comes with a kitchen

room was fresh and new loved the full sized fridge and kitchenette with modern touches all around

the area is a little sketchy. we walked to main st from the hotel with our kids.

pool not available upon check-in, pool hours

room service messed up our order, fixed it, but left our tray out side our door for two days

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

location , room, restaurant was amazing .. room service, the location

the room double sinks, seperate shower and head, nice view, well appointed, staff very nice, bar and restaurant

the restaurant and bar downstairs were outstanding

did not eat breakfast.

comfortable beds and great swimming pool.

many breakfast options nearby

staff was very nice. hotel was clean. bistro was a good option for breakfast location was nice

elevator was barely working and the staff was not very friendly, and there was no wifi.

laundry facilities are downstairs with a great-looking fitness area

this is the first hotel we have stayed at that had games in the lobby for the kids

everything! super friendly staff and valet, nice, quiet room. clean. pet friendly.

very pet friendly!

our view was of the parking lot and the wifi was out most of the evening

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

the pool was disappointing, no laundry, no room service.

no hot tub or laundry area for guests. not really really a relaxing place.

i would have liked for them to have a guest laundry room

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

being charged for breakfast buffet. it should be complimentary, especially for kids.

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

my kids enjoyed the atmosphere

and the bar stayed open late

kids enjoyed the indoor pool

we called for room service for extra towels never got them, and even though we moved our car from their parking

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

doors on kitchen cabinet under sink need fixed

the room is gorgeous and full kitchen

our kids love swimming so the pool was a necessity

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

pool area was good, especially for our kids no hot tub

pool area was good, especially for our kids no hot tub

food was cold but to there defense it was a really busy day they had a bunch of kids staying in town and we was

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

laundry room nice perk

pool could have been warmer!!

little kids in gym area at all hours was bothersome

the breakfast was amazing i am definitely staying here anytime i have to come to louisville

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

there were also no laundry facilities

wish room service would start at 5:30 am for race day instead of 6

great for families with younger kids

i live here and stayed the night as a night to get away from the kids

only thing to complain acout would be the wifi

the amount of money i paid to stay the only thing i didn't like is that i couldn't use the pool but because of

big rooms very nice place to stay very polite employees !!!!! good breakfast!!!!!

breakfast every day was very nice and good

the location and breakfast was excellent

the seelbach bar has delicious food and a wide selection of bourbon and alcoholic beverages

front desk, valet, bar staff, gatsby morning staff, cleaning and maintenance

the hotel offers room service but room service was paused

facility was gorgeous, and the bar served an excellent variety of drinks and food

no room service

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

was not a lobby bar that was open for us to grab a drink

no airport shuttle available on arrival

the bar staff at happy hour rocked

the gym had all the required equipment, a swimming pool, and laundry facilities

loved the full kitchen that was available, along with plates, cups and utensils

the pool was not heated as advertised.

the breakfast was very good

pool is not a saltwater pool as advertised (just fyi, not really a big deal), and the breakfast is

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

the location was perfect. staff was nice. food and bar on site

that bar and breakfast were not available

the front desk clerk, bar tender and cook/ jack of all trades were also equally good and were nothing but

staff and location were great. please drink with the bar tender.

i wish this hotel was pet friendly.

bar was incredible

breakfast, bar and workout facility was very good.

pet friendly

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

loved the room and the bar on the 6th floor with a nice view

we enjoyed quick breakfast at the cafe and loved the rooftop bar for great cocktails and atmosphere

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super

the downstairs bar was closed and the breakfast wasn't advertised well

guest laundry also a bonus

pet friendly but didn t really have any grass outside of hotel for our dogs to go to the bathroom

we even had an delay the next day with our business in town and they allowed a late check out

the gym was great. rooms were spacious and comfortable

close to riverfront, 4th street live was two blocks, the restaurant and bar

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

bar was only open for 15 minutes post-concert

front desk told me they didn't have a shuttle to take me to bus station but bell told me they would take me in

the fitness center had plenty of equipment that was clean and well maintained

maybe thats not a thing these days to get room service

hotel exceeded our expectations. breakfast is one of the best breakfast at any hotel

everything from the bar to the room

also personal small bar soap would have been nice

handicapped parking

price was high. room service wasn't great. no condiments on tray.

there is a gym and laundry facilities

the laundry area was ok

laundry room, exercise room and pool were all closed

i also liked the parking availability

the breakfast was great

modern facility with pool and laundry

you also can use the laundry room or buy some snacks and drinks from a little market

easy way to find quarters for laundry room.

convenient laundry room

were a ton of kids there and they were hanging out in the lobby being very loud

the laundry facility helps a lot

the kitchen floor looked someone spit on it and it wasn't cleaned up

the wifi was not able to cover the floor and had to use my phones hotspot

parking lot had trash everywhere

wifi wouldn't work, curtain remote wouldn't work.

they didn t have soap for the laundry

only thing we didn't like was the loud dryer from the laundry room with open door when you passed close to the

was short staffed and the laundry room is right off the registration area

the room was fantastic and the breakfast was the best we have ever had in our travels

indoor pool and free breakfast

breakfast was very poor

the breakfast was minimal and could have used some apples and/or bananas

the only breakfast items available were mini-chocolate and powdered sugar donuts.

their phone system and wifi were down so after calling booking i still could not get the issue resolved

office and breakfast room in separate building

i like that i had a kitchen in my room to cook food for my family.

but as a mom who was traveling alone with 2 kids, knowing that this was a little less kid friendly than it

the breakfast selection had us looking for outside options

pool area too small, couldn t swim like we wanted too because there were so many kids, it was

kids running up and down halls which is parents fault not the staff

clean and laundry facilities

the facilities such as laundry, gym and pool were also a bonus

only stairs available to use during this time were through hotel laundry quarters

the kids and my husband loved it

amazing staff,safe parking space, good spacious rooms and amazing breakfast spread

to everything you really need, facilities were clean, laundry room available & front desk was helpful

the staff was understanding and helpful wish they had room service.

quiet location with free parking

i watched several people sitting in the bar area go to the snack and drink area by the front desk and just get

food service was very slow. some gym equipment needed servicing. no toiletries other than soap.

clean parking lots

the parking spaces were a little better, had some questionable cars parked next to me but no damage was

the breakfast was fantastic, filled with plenty to eat

breakfast was good. had everything i liked.

more choices for breakfast at the hotel.

staff friendly and courteous. big and plentiful breakfast, great pool area, and wifi

breakfast was especially great.

everything from size of room, amenities, to breakfast.

residence inn is welcoming, it provided solid services, pools and exercise areas, wonderful breakfast and a

had a suite and a studio as we had 4 adults and 3 kids

stayed there because you web site said there was a bar and restaurant

the kids enjoyed the pool

were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so

bar was closed on sunday

i liked the bed and the easy laundry with soap at the front desk $1.00!!

quarters to use laundry facilities

the laundry room could have been bigger

the laundry facilities are super helpful

dryer in guest laundry not

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

the staff was very accommodating and it was easy to do laundry there

pool should open earlier in the morning. i like an early morning soak in the hot tub

i liked the location, beds were comfortable and the pet fee was not bad at all!

the pool area was also very nice

clean rooms. comfortable bed. decent breakfast. not any

very, very difficult to use the free wifi!!!!!!!

the cleanest bathroom and an excellent breakfast

wish the pool was done but it's understandable that it is under construction

to be honest, it was the most disappointing breakfast we've ever experienced at a hampton inn

we did not use the pool or anything like room service or laundry

need a golf cart so they can move around parking lots

website said it had a pool and when i get there pool is gone in place of a gym.

staff location and shuttle service

have been more parking but the entire rear of the hotel parking lot was filled with golf carts

nice modern lobby and bar area

beautiful room,large size bathroom and bedroom was separate with closing door.lovely pool

the shuttle driver went out of his way to help me with dinner reservations in local

didn't like that the pool was cold and it was an indoor pool and there was no jacuzzi and or hot tub

being rude to me is one thing but my wife and kids, that's unacceptable

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

having dishes, glasses, silverware, and kitchen tools available in the suite was quite helpful

pool was great, the free breakfast was more than expected, the room was awesome, the staff were super nice and

pool was great, the free breakfast was more than expected, the room was awesome, the staff were

easy to access, plenty of parking

the people and the breakfast were highlights. didnt use but appreciated the laundry machines!

floors were not clean and the laundry - sheets on bed felt like had residues, crumbs left from the laundry

breakfast was great but they ran out

the fitness room was under construction and had a bad smell, hence the dehumidifier in the room, yet it

pool could have had a hot tub.

parking was easy and plentiful

the live band, open bar the atmosphere was amazing! the beds was so comfortable!

pets stay for free

pet friendly with great value and comfort

excellent staff and fun games for kids

this is the weekend fir big basketball tournament and not having the laundry option was

2 nights with 3 kids to visit kentucky kingdom

that you had to pay breakfast and no one told us until after we got our food

was great, location to the expo center was perfect, the shuttle service to the expo and to the airport back and

the guy at the front desk made sure we got a shuttle early in the morning to the airport

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

should have been a little less expensive since no extra's ,breakfast bar and gym not available due no cronos

room was nice and clean, parking was easy

was good parking lot was a bit crowded but it wasn t a big deal and the tv has basic cable i wish it was

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

i wish the pool was heated. it was cold.

bathroom door was a sliding door located in the kitchen and didn't lock,not good with kids

breakfast was decent, and restocked periodically

the hotel rooms added kitchenette is a big plus as well as the laundry room.

laundry in sight

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

lack of parking

comfortable room, great to have fridge and kitchen

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

laundry facilities didn't work with a normal load

the laundry/vending area was nice, but only had one washer and one dryer

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

coin laundry available for guests, with new washer and dryer

staff pleasant and helpful, parking great one level. laundry facilities great.

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

laundry facilities no option for single load packets to buy

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

breakfast could be better

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

parking was available close to my room

needs indoor pool

was within walking distance to our archery shooting venue which saved me time and money for parking

i usually use stairs instead of the elevator but the only stairs went to the pool.

they also had an amazing breakfast

indoor pool could have been heated for this type of year but was still enjoyable to the kids

breakfast rocked and the pool was super fun even though a little cold till you got moving

the swimming pool was not available.

room service after requesting

indoor pool that stays open late and it s so much space in the rooms

big parking lot close to front door

breakfast was great (gravy was cold) overall

the gym and pool looked good, but i did not use them

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

laundry room - 2

great price, friendly staff

the entire staff was very friendly and room service did an excellent job of keeping the room clean during our

friendly staff and great breakfast!

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

awesome hotel. bed,exercise room,pool all great. clean rooms and a great staff.

great place, very quiet, nice, very nice swimming pool over all great stay

parking is tight and the location is not the best.

breakfast bar/buffet had a good variety of cold and hot items

things you cannot control like noisy kids running around, it was minor nothing to worry about.

the pool was available

indoor pool gym breakfast shampoo conditioner lotion

it appeared to be coming from the kitchenette area

the indoor heated pool, self service concession store and breakfast were great features

first night there were bags of dirty laundry and garbage in the hallway

not having laundry room for self laundry. no microwave in the room.

i love that they have an airport shuttle also

room service was quick and delicious

location, cleanliness, staff and shuttle.

my room, the pool, and laundry room was clean

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim like the hope

hotel is very close to airport, and the shuttle service was quick and the driver was friendly

they accommodated an early check in and staff was pleasant

free shuttle within 3 miles