#301, outside was the vending machine and laundry room

i liked that there was a vending machine and a laundry room at the end of the hall on the floor i was staying

the swing pool is very dirty.

breakfast had a nice selection

not a lot of parking

location, great room and bed really nice breakfast, laundry room available and at a reasonable price

wished the heated pool opened before 10 am.

breakfast not great.

salt water indoor pool was a great bonus (5 hotter would have be better)

breakfast buffet was a bit cheap.

limited parking

very nice location nice pool for kids

clean and comfortable. breakfast was good and the staff was friendly.

amazing breakfast, friendly staff, quiet

one more thing, we had wifi issues several times, and we didn t have to let this be known, as several other

were put in a room way in the back of the place, near the laundry facilities or restaurant

we were placed in a room on the 4th floor and no one offered to shuttle our bags, and there was no creamer or

no activities for kids

to call room service back to remove dirty wine glasses

wifi wouldn't let me connect but honestly it allowed me to keep off of my phone and enjoy the

laundry facilities, golf course, breakfast!

we were there for a baseball tournament and needed a laundry

there was no detergent in the dispenser in the laundry room.

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

laundry bag was not in closet to take home dirty clothes

on site laundry facilities, indoor pool and gym bonuses

there's a laundry room on the first floor, you can buy soap at the front desk

and big family room guest laundry nice mall really next to the hotel (with food options) animal

used laundry facilities all good

self-serve laundry room was a major plus for us

having laundry on property was great

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

big closet, suitcase storage under bed, we ll-planned kitchen, and nice shower

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

pet-friendly

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

also, how about having some laundry bags for patrons dirty clothes

great location, clean and great breakfast.

of the hotel was closed and i wasn t told room service was only breakfast, bar was closed the two days we

the staff were very helpful. i didn't bring a dog but it's nice that the hotel is pet friendly.

rooftop bar was nice and staff was great

personally, i would have liked a sauna to steam room to go with the pool.

a fan of either the hotels, asheville, or tennessee policy on one drink per person and no room service

in bathrooms it took an hour, two visit w maintenance and a call from internet provider to get wifi working

wifi speed is unacceptably slow - 2mbps, it's 2018 already

when you have kids you need space

the indoor pool was clean

sofa bed for kids, like most hotels out there, was completely uncomfortable

the free drinks and snacks in the evening was a lovely surprise and the lobby and bar space is lovely and big

great location to downtown, new facility, pet friendly and staff was amazing.

breakfast was exceptional, the staff was kind and accommodating (willing to last minute change to room service

the smell was not pleasant. it was like dirty laundry everywhere.

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

very comfortable and free laundry facilities were a great convenience.

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

pet fee is very high. they charged $75! on-site laundry had broken machines with no

they brought 1 & said all others were in the laundry

hotel bar and restaurant

the kids enjoyed the pool area at the end of the day

the beds were really comfortable. i missed having bar soap.

amenities nice appreciated the laundry so we could pack less for the trip

the pillows were terrible they reminded me of a sack of laundry

had a full laundry bag of clothing that was taken from our room by cleaning staff

the staff is very friendly and the gym is nice

gym was cramped

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry

the reserved parking makes arrival so easy

the kitchen is fully supplied if you decide to buy groceries and make any meals

parking was terrific

parking so convenient

the kitchen and laundry were an added bonus

loved that it had laundry in our room that s a bonus

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

is now a bar with live music until around 11pm and it was quite loud in the room

convenience to walkable areas. pet friendly. front desk service very accommodating.

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

everything was wonderful except for the spotty wifi. this definitely needs to be remedied.

the spa was also a great experience

beautiful hotel in downtown asheville. great room size and pet friendly.

the pet barking situation was unbearable a few days when the owners left the dog alone all evening

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine s weekend

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

like that i had to pay for parking, there was no refrigerator in the room and there are no no -pet rooms

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

it is convenient and we appreciated the laundry facility

however, the rooftop bar and lounge area were spectacular

the modern design of hotel and rooftop bar/lounge

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

nice breakfast selection & availability of coffee first thing in the morning is much appreciated

room service was very quick, easy and friendly

only breakfast was coffee

a little more variety on breakfast & dinner menu.

room service should have a wider menu, sometimes it s limiting.

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

hotel amenities were very cool: pool area, roof top patio, laundry

it has laundry facilities next to the swimming pool and work out room

units have kitchen, sofa, work table and a window you can open

wonderful breakfast

hotel room, laundry room, parking

parking on site an laundry very useful

excellent location for foodies & bar fly s

incredibly comfortable, the room was spacious, the shower was the perfect water pressure, the bar and the food

it has a beautiful porch area, great lobby bar and terrific design and decor

bed was extremely comfortable view was nice bar was pretty

no room service

online states a mini bar & room service

breakfast may not be fitting for kids, so to speak. $30.00 daily for breakfast rate.

lobby bar is perfect place to relax and listen to great music

and my room was next to the guest laundry which was used late into the night

size room, cookies during day, coffee out always, hot breakfast and laundry

on-site parking. laundry facilities. nice selection of food in the morning. accommodating staff.

to room across from laundry and someone decided to do laundry after 11 p

i used the laundry facilities and they were great

well appointed room. great self serve breakfast selections.

it and fixed it and everything was they also need to fix the amenities in the property like the gym pool something

plus the breakfast is good, had a lot of options and the staff were friendly

clean facilities, great staff and gym...comfortable stay at least possible cost.

breakfast

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

poor gym facilities, understaffed breakfast, expensive for what was available

my kids loved the pancake maker and the pool was a nice addition

room service and fulfilling special request

also learned that room had a wifi router expander in the room, and we d rather not sleep that close to one

nice hotel, free laundry

even when the one day was too cold, windy and rainy to go out so we sat in our room and i did laundry which

the kitchen in the room was amazing!!! also, the laundry facilities!

free laundry for guests

laundry facilities, gym

laundry should be free to customers.

i loved that i could do my laundry on site before heading home from

nasty smell on 2nd floor in laundry room

employees were nice. laundry facilities

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

put right in front of a washer and dryer that was in the hallway with everyone seemed to be doing laundry at

a smoker probably does the laundry because a smoke smell was detectable in the linens

unclean, facility and rooms in disrepair, poor staff attitude, very poor laundry facilities, not enough parking

even though the room was non-smoking, the room reeked of stale cigarette smoke and some type of coverup smell

upon arrival, there was a gang of guys gathered at the end of the parking lot

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

laundry room on-site

pulling out of the parking lot & looking to the left there is a tree blocking your sight

staff was very friendly and accommodating, parking, location and the breakfast was good

i'll never again stay in a pet friendly hotel again

had a free laundry and indoor and outdoor pool and a restaurants on site

laundry was behind

convenient location. super friendly staff, free laundry and good food in the restaurant.

also, there's free laundry for guests

pool, gym & restaurant/bar

very friendly staff. clean laundry room.

45 am in the morning due to the dryer in the laundry room calls for better housekeeping

t care and the trash room stayed full full all weekend and the laundry room was a mess to the point me and my

my laundry was stolen from the dryer and nothing was offered to help

you can cook yourself if needed, they have laundry and even walk-in breakfast

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

outside doors to rooms. i like that they had a laundry facility in the hotel.

no laundry facility

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

the pool is too small.

was a terrible wifi signal

the pool area is small and the hot tub was out of order

they also have laundry for guests, which came in clutch with an 18 month old

clean room, easy access to city and freeways. on-site laundry.

only one elevator and it broke down briefly. not many laundry washers and ice machines

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

i did do a load of laundry, $5 plus soap

glad to have the gym

bar in the welcome area

arrived 5 hrs early for my conference in asheville (billy graham training center at the cove) after driving

liked the pool, patio and bar area.

we used the laundry facilities and found them to be clean and in good working order

very clean. guest laundry on site. and the subtle hidden jokes all over.

i used their laundry facilities

the kids had a great time

need a bicycle in gym better lights in dressing are for make up applicatio

shocked to learn there was no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

we brought our own laundry down front attendant not sure about the laundry

no laundry facilities

hot breakfast with options. indoor pool was great!

barrier to doing laundry was need for tap to pay

the gym and laundry facilities always kept clean

never had the chance to visit the property due to false advertisement of airport shuttle service posted on your

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

i never heard anyone outside the hallway, even though the parking lot was half packed

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

the access to kitchen.

kitchen was nice

facilities were clean, and my kids loved the pool

parking is easy

ice machine and laundry centrally located and working

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not

also our room was next to the laundry so there was some noise

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

bonus: ev charger made life easy traveling in a tesla

no laundry soap, no dish soap, and little bath products.

if there would have been a small box of laundry detergent, that would have been extra great

we loved the fact that we could cook there and do our laundry in the room as that was where we stayed half way

the rooms come equipped with dishwashers, dishes, laundry closet, a tub with jets and huge shower

was able to do some laundry to stay fresh the rest of the trip

i like the modern style of the room and the hotel bar tender was very nice !!

great location and free parking

nice fitness center and indoor pool

swimming pool

needed more bath clothes and towels. wifi password was hard to find.

we ordered room service twice

spa treatment

need a men's locker room with whirlpool, showers-- more spa like

she suggested room service

in the hotel were amazing and love the big fireplace and live piano player in the library bar at night

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

spacious room, full kitchen, free laundry, great location

spacious rooms, laundry, pool, free breakfast

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

were no sheets for the pullout bed - feels like if you asked the ages of my 3 kids and know we d need to use

fitness room was too isolated

massage at posiedon spa was amazing

was a beautiful hotel, the staff were so polite and kind; from the front desk to the vallet and room service

could not find the fitness center

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge

no laundry

full laundry bags on floor outside our door from before we arrived, entire time we were there

are no laundry facilities at the hotel

great location for visiting the biltmore. comfortable and all we needed. pet friendly

pretty grounds, pool area kept well water bottles in our room

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

parking area, decent breakfast, fluffy pillows

pool was quite cold but kids did't care

nothing provided in the kitchen nothing.

pool closed too early.

needed to use the laundry facilities

laundry facilities didn t have detergent

is terrific place for travelers especially those with children, with a swimming pool, hot tub, laundry room and

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

close to biltmore and biltmore village. also like the laundry facilities.

not enough washing machines -- it was hard to do laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

friendly staff, excellent clean rooms, and very nice breakfast

operating bar for drinks

right off the hwy and had a friday s in the parking lot

wanted to know if there was a laundry nearby

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

was right next to the door where they had the cleaning supplies and laundry

no laundry we needed wash clothes nearest laundry was 4 miles

put us in a room beside the office and laundry room

near outlet mall an interstate very good laundry room

breakfast was only instant oatmeals and protein bars

location was ok. ample parking

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

we liked there was a restaurant and bar inside the hotel

awesome gym

parking is very odd for handicapped people

breakfast

very clean, nice gym and fire pits

pool could have been a little cleaner.

it was the executive sweet but didn t even have room to leave out my double stroller once the kids got unloaded

handicap parking is on the opposite side of the building from the elevator

clean rooms, friendly staff, great location, full breakfast, highly recommend this hotel

plenty of parking

handy to have laundry room

laundry facilities

beautiful pool and great location off of highway

i wish i'd known when booking there was a $30 fee for pets, but overall it was not a big deal.

thank you for the lights in the parking lots

laundry hanging in the top floor front window. characters loitering on property.

they have laundry machines, too

my room was right next to the laundry room so i was disturbed my entire sty

there were no laundry bags, the shampoo seemed watered down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

pool is open til 10pm, and laundry room was clean

clean. has laundry. friendly staff. reasonable price.

we used the fitness room and the laundry services to do a load of laundry no complaints

they have on site guest laundry

liked the free parking

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

breakfast, no laundry facilities, price is overrated.

no laundry service

breakfast was exceptional and the staff made it even more enjoyable.

they have a wine and appetizer bar around the 5 o clock hour however we were not there during that time

fresh coffee or breakfast served on tuesday

breakfast was terrible

i had breakfast, nothing glamorous, but it was good for me and my son

rooms ok little breakfast the employees there are the nicest no weird questioning no judging no extremely high

the breakfast was stale cereal and expired muffins

and not a big deal for most, but the guest laundry dryer did not work well

never had cash at the desk. needed change for laundry and for snacks.

great location, very comfortable room, friendly staff, yummy breakfast

clean, late check out

friendly, rooms clean, hotel clean, pool clean, breakfast was great

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

was stuck across from laundry room and ice maker

have to go off-site to do laundry

was a bad smell there was an open door in full view from the front desk filled with bins of dirty laundry and

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to

the was a laundry and it was clean

it is also pet friendly and even includes a pet hiking trail in the adjoining forest

wifi was non existent

clean, excellent staff, nice bar and small restaurant but delicious food

the pool is small but nice especially for kids

prefer a hotel that charges one flat rate and includes breakfast and laundry room

this hilton did not provide breakfast for guests nor did they have laundry facilities

did not have a laundry area.

no laundry service.

- they have a pool, spa (ladies you can get manis/pedis in there too), restaurant, winery, and bar (none of

they have coin laundry machines

the staff, close to the at and had laundry services.

breakfast was good. very accommodating on room selection

early check in

parking lot light shined directly into my fourth story window

laundry facilities weren't available but staff told us they were operational, wasting our time and

they were very accommodating for my group. love the fact that they were pet friendly.

the pool was to close to the tiki bar not good for children

staff- comfortable bed- totally redone top to bottom- outdoor bar and sitting area- mountain views

no breakfast

the room was good but the laundry needed to be washed more

laundry service was so handy, except i needed to pay $2 more for an additional 10 minutes drying

we got a complaint that my kids were running around when we had just gotten into the room and the kids were

wifi was very spotty

parking was crowed

even though it is winter, the swimming pool located outside and in front of the motel and right next to the

gave me that home feel as soon as i walked in, plenty of room for my husband, myself and our two kids

the only problem we found it is wifi, not stable, and slow.

wifi was weak and dropped signal alot .didn't have a ice machine.

everything could use an update, especially the mattresses and pillows. wifi is shoddy.