house keeping never cleaned the room, tv didn t work very well, no laundry on site.

would have liked some laundry facilities on site

because a restaurant was supposed to be there and it wasn t, they were supposed to have laundry services and

no laundry. charge for breakfast

but i would suggest a laundry area (washer/dryer) for ball tournaments that would have been helpful

my wife was also trying to do some laundry, and had trouble because the staffer was going to have to unlock

the location and price were good. the laundry facilities were good.

my room was located under perhaps the laundry room because it sounded like someone was working above us

free wifi

room was super clean and there was a nice continental breakfast every morning also the bed was very comfortable

ongoing renovations and the vending machine on property was out of order whole stay; ice/vending/laundry room

the beds slept very comfy smoking rooms was available love the showers

non smoking room smelled like smoke

clean, cheap, nice staff, quiet, smoking rooms, and close to 6 flags :)

the breakfast was not that great

the laundry was located convently

there being a in house laundry was 1 of the main reason i choose staying

blankets had holes in them now granted it is a smoking room but holes in the blankets yes more than one is just

parking

didnt receive a breakfast and was disppointed that my bill was $20 more than expected

wish it had bigger pool space and laundry facility

there is no laundry facility. there is a parking fee, even if you don t park valet.

the pool was not working. big disappointment

we loved the year round pool, the views inside and out, we didn't have to travel far, and the hotel is right

lovely hotel with a great setting backing up to golf course.

laundry for guest to use

i got the room right next to the laundry chute, and the door was slamming over and over all morning during

no laundry facilities!!!

they always had laundry rooms to do my sons uniform when dirty but this site didn t have so i was very

laundry facility important to us.

laundry has only 1 washer and dryer

location and breakfast especially cinnamon rolls

the front desk worker shah (i think that was his name) was very nice and we were able to do late check out

it was very convenient ( restaurants nearby , gym, walmart 4-5 mins away

the deception of ad for a pool spa

people hanging outside smoking weed with laundry hanging on balconies.

pet friendly.

immediately after my dog started vomiting from wet fresh sprayed pesticide after charging a $60 pet fee for my

i reserved a pet friendly room (at a higher) and they tried to charge me additional fees for my pet

hot water ; bugs no breakfast ; noisy outside room staff rude and tried to charge me 100 pet fee after left even

informed manager only here for one night, had to get rude but finally he walked to laundry and provided a

laundry required quarters which were hard to obtain

ac, the staff marking the elevators out of order so they could exclusively use them to move laundry around,

the wash center or laundry room needs to be updated

tight parking spaces

the hotel, like any other hotel,) and was told by the lady security guard i needed to park in the parking lot

people doing drugs in the parking lot, couldn t even check in, very dangerous location

customer service the rooms, prices no cable no wifi bathroom's just everything i could go on and

it was loud as they put me next to the laundry room despite asking for quiet room

the laundry was also out of order

great staff. laundry on site and great coffee.

the laundry only accepted quarters with a total of 28 of them required for the washing machine and

also, i was happy to find laundry facilities there since i got stuck in a rainstorm but the machines take $3

everything was broken. the key machine, the laundry room, and not breakfast.

she actually got off work then the new clerk couldn't get in the laundry

everything is cool here. just missing the breakfast and laundry

wish they had breakfast and laundry on site as advertised

page show laundry service, hotel does not offer it

they given me a smoking room

not to many choices for breakfast

was no breakfast as advertised and the rooms were horrible very gross and they required a 30 dollar cash

breakfast

not breakfast, not clean, a whole in the bathroom

the laundry room has one washer and dryer for the whole building

do not replace your linen unless your bring your dirty linen downstairs, they don t provided a laundry bag to

several meetings due to being promised laundry key yet i am still waiting on day three for laundry i have been

laundry room needs to be some were else and laundry staff and cleaning equipment in the way of

hotel did not have laundry detergent as per their sign in the laundry room

but they really need to update their laundry room machines

laundry facilities were also located in the building where we could wait in the room while the

reasonably goof facilities - indoor pool, gym, laundry room

i liked the guest laundry facilities

needed, from breakfast to laundry room was available

location, free parking, clean and quiet

no pool, bathroom floor was filthy!

maintenance was slow. the gym was a pass thru for the cleaning crew so a bit disruptive.

they where out of coffe juice and no water cups in the gym and no towels

pool need some cleaning

the hotel was very clean. the pool was nice.

clean, quiet, good breakfast, easy parking.

pool was supposed to be heated

it's a fairfield, so full of kids, however, they were relatively quiet and very well behaved.

we couldn't enjoy the gym, breakfast, the pool, or our room

dirt, stench, cockroaches, dirty laundry, noice in the street all night, feeling of insecurity

the front desk was kind and the laundry room was a great bonus

the guest laundry room was spacious and the price to wash and dry was the best price i've seen anywhere

the laundry room has small washers, the room itself had a lot of small maintenance items wrong

laundry available on third floor

tabitha help me get my laundry done properly

only thing was the dryer in the laundry room didn't dry good but other than that

you could feel every spring and the bar plus there was no bedding and we had to go find some at midnight after

no good parking for getting to the rooms in the rain.

access to the pool after dark

shuttle system was amazing for travel, the staff went above and beyond every need we had, and the

very nice staff great pool and spa!! overall great experience.

the pool was open

we loved the bar and bed was cozy and so were the pillows

no pool like on website

nice accomodations with laundry facilities

the crew who are doing the room cleaning and laundry a big pay raise, they are doing an awesome job

came to the hotel after 4 days of camping in the great smoky mountains, and the laundry room was a life saver

had to wait for the one staff member to be done with laundry before checking me in

the laundry person was a saint

located straight in the hood, broken down cars in the parking lot, trash all throughout the parking lot blood

everything! way too much going on in and around the parking lot.

trash in parking lot

check in - guy on reception polite - parking directly below room short distance to real good bar nearby

room was clean, and pet friendly

parking lot needed repaving

first they said it was non smoking and pet free but when u enter the room you smell of sweat

the internet wifi was horrible

cons: wifi was jammed up the whole time, cable tv was staticky on every

looked rinky dink when you pull up and the parking lot was awkward

complementary laundry

complementary laundry use

common areas could use some cleaning like the laundry and the gym floor

in the lobby is complimentary coffee, and you're able to purchase chips, ice cream,frozen meals, laundry products

the full kitchens in-room, the gym, free laundry, quiet location convenient to many restaurants and fast food

went to work and turned my sheets to laundry was advised that she would put sheets on bed when she was finish

early check in

we were down where the laundry room was

room had both door to hallway & door to rear parking

very clean, the underground parking was a big plus

slept so well couldn't make the free breakfast

i liked the check in lady, she was very helpful. the breakfast was excellent.

he told us to go to the laundry room and ask the cleaning lady to give us what we needed

no towels or anything had to go get them from the laundry room ourselves

despite advertising guest laundry facilities, none were available

i don't know what is use to do laundry, but the washcloths wasn't clean

the laundry was broken

laundry room had a leak

there was a leak in the laundry room with dirty brown water all over the floor.

in room but we told front desk before we left, would love to had a closet bar to hang clothes, no laundry

laundry facilities available

since they have a guest laundry, you would think they would provide a change machine or at least have quarters

, charged for parking per night , security deposit per night , no breakfast, no wifi , no pool , laundry room

laundry service is just for dry cleaning. hotel breakfasts use to be free

laundry room was unavailable due to some delivery issue that had nothing to do with customer

laundry powder go a number of days in your wee shop attached to the reception area luckly a friend

noise level, laundry was out of order

it did have a pool, gym, and laundry room

the staff was very plesant and the best perk was laundry on site

the hotel offered breakfast and had a gym.

my suite was on the first floor and faced the parking lot

terrible breakfast, poor fitness room, no utensils in the kitchen

they claimed to provide laundry service but actually not.

laundry facilities were outside with no seating to wait for laundry

the beds weren’t comfortable but it worked for over night and kids couldn’t swim.

this was the highlight for my kids only to be let down

proximity to truist park and pet friendly.

pool needed to be cleaned and the outdoor furniture cleaned and repaired

the bar was open but no on-site restaurant nor room service

heated pool not working. our toilet seat would not stay up, had to hold it up while using.

the bar not so great, but the bartender was nice

i want not impressed with the pools or hot tub, the hot tub was not working at all nor was it hot

but they only gave me $6 to use at the facility laundry area to wash my clothes

not suitable for kids

the kids was running back and forth in the hall

water in swimming pool was too cold to swim and breakfast is not complementary

construction made it a hassle to get into the parking lot. indoor pool ceiling needs some work.

laundry room dryer does perform well with heavier fabric clothes like jeans.

oh did i mention for your evening relaxation enjoy a glass of whatever you drink at the bar or around the fire

friendly staff, clean, smelled good and a great breakfast in the mornings.

great location, clean, bar and breakfast area. space in rooms.

all the kids running up and down the hallway being really loud late at night. it was obnoxious.

have one washer and dryer and we were in the area for baseball and there was a massive line to do laundry

the pool was drained. not enough parking in their lot.

much of a restaurant / bar and the prices were way too high for that area

pool wasn't open

clean. friendly staff. great gathering area. pool.

washer and dryer are super crappy just go to laundry mat the gentleman who argued with ripped his name tag off

there was not a restraunt or bar and no laundry

it was some bumbing going on up stairs i can hear it like kids runing in the room.

not a lot of parking.

pet friendly and kept to the back of the building with other pet owners

carpet was dirty. no guest laundry

ideal location , love that it has a bar and restaurant on property, and within walking distance from everything

the bar doesn t open til 4.

no free breakfast

location location location. the pool was great!

super nice staff and great breakfast

everything was super clean, staff was friendly and smiling, breakfast was great, the grounds were clean and

kitchenette equipped well for shorter stay

lots of room. kitchen.

breakfast was great;plenty of options

only thing was needing quarters for the laundry machines i wish i could've used my card

parking, pet, tourism,etc

roooms were clean and very nice. bar was cool. very close to where we were going to

the hotel bar closed at 11 pm on a friday

no pool and very few activities for kids - bar in lobby with pool table but there is nowhere outside the room

understand it was a new hotel but the pantry could ve been field with better amenities, such as laundry soap

the mini kitchenthe large showerfree parkingnew carpet smell

our suite was well equipped with a small kitchen area with a small 2 burner cooktop, a fill size fridge, a

even for a pet friendly hotel, it was relatively quiet

the kitchen area was extremely spacious

i could not find one in the immediate area and ended up using the one in the laundry room

there is absolutely no television t o watch, a mountain of garbage piling up in the back of the parking lot and

also upon arrival there was a woman being arrested by police in the parking lot

the wifi didn't work, cable didn't work, coffee machine was nasty

the little kids running around in the lobby

first 3 drinks i ordered they were out of and a pop-up canopy the staff set up for an outside bar ended up on

the closes to the ballpark and the battery, which had other dining and bar areas.

the staff set up for an outside bar ended up on top of my wife and i and a family with small kids beside us

late night room service menu not very

machine in laundry area ate my money

also a laundry facility

to the ball park, laundry facilities on site, clean and tidy, someone available to check in after hours with

kitchen was lacking in place settings.

it was pet friendly.

charge for the guest laundry

parking is limited

parking was a bit of a problem

it s close enough to the battery that you can walk to the game so no need to buy a braves parking pass

pool is deceiving in photos

there could have been a better selection of items, for example the hotel was out of laundry detergent

there was multiple lady bugs in my room, being next to laundry room was annoying as well considering the walls

room service was bad

parking

room, bed, wifi, and free parking.

nice pool, comfortable beds, quick walk to ballpark, good breakfast

no hot breakfast

close to sun trust field with a shuttle running both ways

breakfast was good, pool was clean and staff were friendly

so, i had to go back down to the lobby area to use the microwave that they had in the breakfast room

was surprised to see that this hyatt didn t have a laundry room

s no laundry

needed a laundry room.

laundry service in the hotel would have been even much better

room service did not clean our room. the sick and bath tub were clogged.

the laundry room didn't have any working machines

the pools closed and they didn t have laundry soap for the guest laundry.

was not happy with the pool wish it was better

the pool was full of green water with algae on top

breakfast closed early

no laundry room

limited breakfast, but thats understandable during covid times.

tv didnt work wifi didnt work wasnt told until after check in. misleading

was perfect for our travel schedule, staff was very friendly, rooms were clean and quiet and breakfast was on

coffee kept running out at breakfast. not the best pillows.

the laundry facility was down, so we couldn t wash our clothes, as needed

stay - first time with my pet

gym equipment (treadmills) not working.

the kids got in for 5-10 minutes before they were blue and shaking

breakfast was wonderful

your pet friendly hotels need to sweep under the beds, pets eat things under the beds.

terrific except for the parking.

parking lot was nearly full by 9pm

the breakfast was awesome

having a kitchen with fridge can be handy for cold drinks very nice hotel for small family trips rooms are

close to truist park. beds were comfortable but the scent from laundry soap was to strong.

in addition we never got room service up until the last night of our stay, we had to ask front desk for it

restaurant and bar was nice

the outdoor pool was closed.

was not to impressed by the hotel bar potter's the service is poor.

ferry rd, hidden behind exon sta nobody in check-in, wait for guy on 3rd floor hauling dirty laundry down, no

room was large, clean and tidy with option to cook (bring your own utensils), laundry facility and complimentary

can do laundry for a low price

tide pods for laundry could be a little bigger for the amount we pay

laundry room was nice

no laundry, room had a slight smell of pesticides

very clean, very quiet. breakfast was awesome!

our kids loved the breakfast, especially the waffle maker and the location was so convenient with shops

the wifi didn t work very well

wifi service has a very slow connection.

i had to go to wash room for more towels in which the young lady was very helpful who work the laundry room,

the breakfast bar was not free as the information indicated

helped with early check in, two adjacent rooms, and one handicap room

the pool and the room location

terrible desk service , couldn't accommodate early check in , very rude

internet was slow and pool was closed.

wanted the opportunity to have a pool & breakfast included

the ac nor did the television in the gym work

everything is great: staff, location, room, breakfast. love coming here!

pool was down & i wasn't told til we got to the hotel

also there was no way to make change for the laundry

the staff didn't have basic knowledge of the laundry area cost or what floor it was on.

laundry room was out of order

front door constantly opening during breakfast which made it cold

beds were comfortable, ac was excellent, cable and wifi was okay

have a pool and outdoor furniture to lounge separately from the pool area

pool was open--freezing but my daughter enjoyed it for the fee moments we could

wifi kept going down

loved having a full size kitchen .

has a little kitchen, excellent for family and kids , we could save money , the kitchen have everything plate,

gym equipment in the room was really nice

it was an unusual touch but a nice one, didn t require getting dressed and heading down to a gym

charged for parking which was separate from the hotel across the street, they charged for wifi, and breakfast

had to pay for breakfast but that s ok!

the only negative is that i can never connect to the tv and the wifi is a bit unstable.

the pillows were too soft & there was no laundry bag inside of room

every night for a couple of hours they had free adult beverages, snacks and juice for the kids

i like that they had a bar inside, they serve breakfast, an inside pool & hot tub.

the pool room being over crowded

paper plates at breakfast and limited options.

laundry on premises.

staff, available laundry facilities.

the room was clean . gym was very nice.

kids also saw ants in the shower

great gym

everything was up to date, pool table, games for kids to play in the lobby, comfy egg swings

one side is pet friendly and other isn't

the gym was great i made use of it each day and as a super bonus, it had some weighing scales too which

after the pandemic, it will be nice to have a better breakfast.

room was spacious. workout area and pool nice. staff was friendly.

tried to do laundry but the staff was unable to make change for quarters

nice television, gym, laundry facilities and breakfast is the bomb

breakfast was available at 6:00 am as promised. fresh fruit was good.

a bit busy. don't know if it is always like that, but the pool and bar area was full.

my kids enjoyed the pool

laundry was apparently right above our room and you could hear it above us during the day

full kitchen and table. laundry on site

room was stuck in a corner where the maintenance and laundry rooms were located

staff is very kind and the hotel has all the facilities to expend days: laundry, kitchen, pool, tv with excellent

we also did our laundry on site so we'd come home with mostly clean laundry- either have quarters on hand, or

quiet place, clean, friendly staff, laundry onsite

laundry equipment, bugs and bed covers replaced with cigarette burns and whennu alert the staff

the change machine, in the laundry facility, was out of order, and so are most of the drink machines

there isn't a way to attain more coins in the laundry room

the cute kitchen. nice shower

t come to our room a couple days, you now have to pay daily parking fees, they say they have laundry

liked the size of the room and the laundry facility

everything except wifi

indoor pool & the staff

wifi was not good

staff, location, free parking, free wifi

our room was beautiful and we loved the indoor pool

the pool was the best thing my kids had a blast

pool burnt kids eyes real bad

the bar and kitchen was closed on sundays

the laundry need updating.

the laundry facilities (washer and dryer) were broken

needed to do laundry and the laundry room only accepted quarters

no one took the the bedding the laundry room

walking down the hallway you could smell the garbage smell from the trash in the laundry room entrance

it didn't bother me a lot but my kids it did lol

breakfast!! pool!!! refrigerator and microwave

plenty of parking available

the hotel was nice, the breakfast was good

parking is terrible

i informed the front desk in person and they said wash cloths were in the laundry

kids running up and down the halls

rooms were quiet. beds comfy. very clean. bar staff was super friendly.

night - no parking spot upon our return from dinner

when ordered breakfast it came in a brown box

laundry facilities were reasonably priced and easy to use

and we had a fiasco with the laundry room, the door would not unlock with the clothes locked inside the laundry

friendly staff, on site laundry room with vending food and drink machines available

having a goodyear in the same parking lot was a plus

the television doesn t really work. wifi is spotty.

laundry room and vending machines handy

the guest laundry worked great

swimming pool was inviting and clean, the fitness & laundry rooms were a nice touch and the whole facility was

staff, clean room, very clean pool, quiet, located close to plenty of restaurants

the rooms were clean and the staff was friendly. the breakfast was nice too.

when i went to do a load of laundry i get up to the laundry room with all my stuff to find out that they only

vending machines, only one set of washer/dryer which made it difficult for sports teams to do laundry

check in was very simple, laundry was the cheapest i've seen at $1

had 0 wifi- we spoke to the desk every day and we were never able to get on the wifi; the room was

parking off to the side on a rainy day was a little inconvenient but had a drop off which will work

be changed when my kids were playing video games and because it was super loud they could play, laundry was

could not do our laundry on site and were told it s been broken since november

pool and hot tub outside

went down we waited 45 minutes to finally get a room we reserved a king, got a double queen pool was closed and

breakfast

the breakfast was nice. the location good also.

located in a safe area with free parking and easy access to the highway

more fresh fruit and yogurt selections at breakfast bar.

no microwave in room which made it difficult to stay there 7 days with small kids.

no parking

liked the price, easy access from highway, & great breakfast choices

not enough parking for hotel guest in a decent area of view.

didn't like that the pool wasn't opened because the kids wanted to swim but other than that, everything was nice

breakfast was just ok

we didn't have access to the pool

laundry facility did not have enough washers & dryers

the location of the property was great. having the ability to do laundry was a bonus.

laundry room 24/7

the laundry room only had one workable washer

was broke, sleeper sofa was terrible, car was broken into in parking lot, elevator didn t work, laundry machines

typically i m the only one sensitive to laundry detergents but my hubby was itching too

2 room suites were nice and having a laundry on site. great happy hour and breakfast also.

pool and gym were nice

the bar was understaffed at happy hour

my room was clean and the room service was good also

a blanket stole out of there laundry room nothing was done abt the situation smh

laundry staff was very mean to me

were a few ppl booking in that weee very loud in the parking lots like almost like youngsters and also a few

our bed was broken, the wifi didn t work too well.

clean up to date pool was great

was ready at agreed time, hotel was full and not enough breakfast was ready, and the next day room service did

hospitality, breakfast and always clean towels. available washer and dryer available.

the staffing was very nice to grandkids and breakfast was delicious

finally someone front the front desk came to help the lady in the kitchen but by that time i could no longer

the pool could use a better cleaning or filters changed, water was dingy

laundry machine ate 50 cents i made aware to

great they have laundry facilities, shame no change at reception

across from laundry room, heard washer n dryer all night

laundry room

i washed some laundry and went down to put it in the dryer and there was water all over the floor

i dont think the trash and dirty laundry should be transported in the same elevator with guest

the night check in guy to the lady that did breakfast - this place was way beyond my happiest expectations

the kitchen lady was very nice

the breakfast selection was good overall

the breakfast

the breakfast was absolutely terrible. embarrassing.

the staff was verry helpful and breakfast was good start to the day

the parking lot appears small for a hotel that size!

fitness center had only 3 machines

fitness center and breakfast were both found lacking

race cars in the parking lot and before daylight the loudest banging no one could sleep in the laundry room then

had requested non smoking, handicap accessible, but i had to climb stairs outdoors to a second floor to have a

staff was rude, i booked a non-smoking room & my room it was covered in smoke & with an ashtray on the table

the wifi could ve been better. wish they had breakfast

mattress couldn t sleep because of the race cars in the parking lot and before daylight the loudest banging

trash and laundry over following on multiple levels for the two days we were there and halls smelled of

dirty,no ice machines that work, no vacuum cleaners , laundry is stained, it says they have internet but they

my room, 118, was directly across from the laundry room

we were right across the hall from the laundry and the boiler room

great staff, continental breakfast is very good. has laundry facilities.

there was bags of laundry everywhere from housekeeping turning rooms

laundry machines are unreliable

had to take your bedding and towels to the front desk to get new bedding,because you dont have laundry in the

the laundry machines are often broken with no out of order signs

a laundry service could put this hotel at the top of its category

weekend breakfast ends at 11

staff also told me i did not have meals for me and the kids included and i showed them my reservation with

i would suggest listing the pool hours somewhere.

hard to find a parking spot

parking seemed to run scarce at night. breakfast would be nice.

there is no onsite laundry

no laundry, breakfast extra

were no onsite laundry facilities and the printer at the business centre didn t work

no microwave in room so need to go to lobby to heat food. also no coin laundry.

and rude they charge for everything even breakfast 15$ we already spent bout 200$ here no no room service at

i bought laundry supplies and the washer wasn t even working and the laundry mats were all closed

the rooms were clean, modern hotel with laundry facilities and location secure.

the washer and the dryer in laundry room need to be cleaned.

sheets smelled a little and there weren t any laundry bags but the bags aren t a big deal

my one maybe little concern was we travel in large dually pick up and the parking area was a little

only complaint i had was the room we had was across from the staff laundry

clean lobby and laundry room

floor going to the laundry room the hallway was bad like others was smoking something else and the room tv or

breakfast was not served.

big cul-de-sac to turn truck and trailer around in and park

able to do laundry inside the hotel is pretty great

no change for the laundry ud83euddfaud83dude02

laundry in the corner from a previous guest

it was too late to change because my kids was sleeping

only thing i didn t like was not being able to go to the pool.

dryer in the guest laundry didn t dry my laundry, after 3 cycles on high still damp ($6 for nothing) - elevators

guest laundry access was next door

no washer/dryer on property; just an outside laundry service.

breakfast area got pretty messy

hotel room had a broken front door, wifi was spotty, elevator was extremely slow, and cleaning items were left

indoor pool and laundry paid with

the laundry room facilities were completely out of order for our entire stay

laundry area only two machines worked clothes soaked and dryer not hot enough to dry clothes and 3$

pool it was super cold have it heated would better for winter since it s already indoors the kids just got

not much outside grass for the pet