are 5 people huddled in the laundry room trying to stay warm bc their door keys dont work , and there is no

parking

rooms kind of small but had a really nice kitchen area.

we assumed it was laundry being done

worried about leaving my vehicle in the parking lot

wifi was getting off all the time. you must reconnects every time. it s very inconvenient.

breakfast was great with a variety.

the swimming pool closes to early

the room was non smoking but it smelled like

that my room was a smoking room and it was clean and comfortable smelled fresh on the room

breakfast was not bad at all

the pool is a decent size, and my kids enjoyed being the only ones in it at times

nice clean rooms, accommodating staff. restaurants near by. good sized pool.

guest laundry washing machine didn't work

close to what we wanted to do, on-site laundry

were not any extra towels after we used our towel for the pool and no change to use laundry facilities

all of the equipment in the room worked parking was also seficiant no mater what time i came in

the pool was nice

when the ac wasn't running, the noise from the laundry room was loud and annoying

also our room was beside the laundry room so in the morning when they were washing sheets the spin cycle shook

great breakfast love that it has laundry room

staff was very nice and our room was in the best spot, close to laundry room, and back door to get to our car

laundry room.

used the laundry most of the night and so we couldn t wash my son s car seat

well maintained, room furnishings are very well done, a variety of breakfast selections and free parking

bike in the fitness center had a broken seat, so it wouldn t stay in position

location, breakfast, spacious rooms, nice smelling elevators, on-site ticket office, parking, pool area, and

chose our hotels w/ 3 musts; free breakfast, free wifi, and pool/spa

kitchen was not completely clean

nice my kids loved our stay so much they called it home the only thing i could complain about was breakfast but

kitchen it was partially furnished, a room divider, the sun shield with the curtain, outlets

decent fitness center with some weights and a couple cardio machines

was not posted on web site of the fee for small pets @ $75

pool was a little cold

very nice pool with comfortable seating around the sides

check in was simple very polite and room service was very quick and polite

i like that it was free parking and that they have the spa tubs available in the room.

the staff was respectful very clean and the common area was clean and i liked that they had a bar and hot food

the part of only one elevator on the property and you had to wait and the laundry area was clean but the dryer

elevator broke down once. plus it could use more laundry machines.

i only wish i wasn't above the entrance and that the pool was warmer

staff was very friendly and accommodating especially the woman who set up the breakfast

50 plus kids checked in and absolutely no sleep after that

the elevator is really slow, and the laundry room is dirty.

water pressure was fantastic, it's smoke free and the free breakfast was good

breakfast had no meat and the pool was closed don't know if it was beacuse you had people living

wifi was terrible

the breakfast is okay just wish for more options

i had to go to the front desk and retrieve unfolded towels from the laundry basket

big thanks to comfort for ensuring that our laundry wasn't s clean after the dryer malfunctioned

pool

people above me had kids and they were stomping so loud

i love this place the pool the grill and the staff. we had a blast

the lg tv let me hook up my video game & the wifi connection was strong

we love the complimentary laundry service

laundry and gym on the ground floor made the stay very comfortable

enjoyed the shower, kitchenette, laundry & workout room

like table and chairs, real crockery and cutlery, big coffee maker, free popcorn, free laundry

the complimentary laundry was a great bonus

cleanliness; morning bistro; gym; laundry option

really great breakfast

chose a hotel with a pool and we were disappointed that the pool was closed due to a crack in the bottom

an for the price i paid i should have gotten room

pool was closed due to repair

i planned to get in a workout however the gym was taken up my a mattress and a box for an air conditioning

more breakfast options!

the breakfast wasn t extensive but it was enough and had coffee

was clean the staff were very friendly they also prepared coffee and breakfast every morning it felt safe for

poor selection of food and beverage for breakfast

the laundry area didn t have secure entry so at anytime someone could take our stuff.

the wifi didn't work good

there was a hooker hollering and cruising the parking lot during daylight hours

wifi sucked! no room service. no new towels

specifically requested a non-smoking room, and when we first walked in we could smell smoke and imediately

the staffing was very nice to grandkids and breakfast was delicious

great service. well lit parking areas. clean and tidy.

provided disposable earbuds in the fitness room along with assuring there was water in the room

pool was closed, room window bolted in, impossible to be opened

the pool was not very inviting

my kids seemed to be bitten by something,

and the indoor pool and

it's comfortable i like the cleaness of the rooms & the inside pool

to six flags, indoor heated pool, free breakfast, comfortable beds, friendly/helpful staff, the price

pool wasn't clear enough

room was dirty, had cockroaches, dust, smell like smoking cigarettes, no elevator, no iron, laundry machines

small parking spots

love love love this econo lodge. so clean and great breakfast!

there were no refrigerated items at the continental breakfast.

needs better selection on breakfast

bathroom was very small!! pool needs some work..

the breakfast was the traditional hotel breakfast and it was good

i didn t see the breakfast buffet i saw online

i was told that there was a indoor pool and when we got to the facility there was no indoor pool

everything was clean and the breakfast was excellent

i dont think the trash and dirty laundry should be transported in the same elevator with guest

the breakfast selection was good overall

outdated rooms. no late check out poor breakfast selection

no towels the shower curtain broken it was raining in the window the refrigerator was frozen the wifi wasn t

could hear everything going on in the parking lot and surrounding roads (to include many loud vehicles and one

i washed some laundry and went down to put it in the dryer and there was water all over the floor

across from laundry room, heard washer n dryer all night

laundry room

laundry machine ate 50 cents i made aware to

great they have laundry facilities, shame no change at reception

a blanket stole out of there laundry room nothing was done abt the situation smh

laundry staff was very mean to me

stayed here for the last few weeks before my kids got out of school and had no problems

wifi connection

pool deck was cracked and lots of garbage outside

walking down the hallway you could smell the garbage smell from the trash in the laundry room entrance

the laundry facilities (washer and dryer) were broken

no one took the the bedding the laundry room

laundry was no change all card. no sign.

needed to do laundry and the laundry room only accepted quarters

breakfast was great.

tourism taxes all that and pool wasn't clean at time

it didn't bother me a lot but my kids it did lol

nice pool for kids

room was directly across from pantry/kitchen and i could hear the food cart being taken in and out to dining

some of the guest from oter room smoking pot smelling up the rooms

i was told the pool was open when we got there it was closed very disappointed

the price, the room was clean, the kids enjoyed the pool

breakfast wasn t that good

the price, the room was clean, the kids enjoyed the pool

the laundry facilities-- really small washer/dryer. no large trash bin on floor

i would've liked laundry service with the room.

was the full kitchen for me

bed could have been more comfortable. the pet fee was too high

i liked that is was quiet. the breakfast was delicious.

the closing time of the pool, no stove, and laundry room being out of service

the laundry room stole $3.50 of my money an a didn t even was my clothes shaking my head !!

staff was friendly and helpful l, laundry facilities were great.

cigarette holes in the sheets and blanket, laundry machines broke vending machines dont work

no iron or ironing board i was told to go to the laundry room across the parking lot

not enough parking.

i liked the convenience of parking near my room and being close to stores i like

no breakfast

would recommend staying at this hotel it has coffee pots and some breakfast not that much but it has breakfast

breakfast included waffles, cereal and some grab and go items, i'd definitely stay here

the breakfast was nothing really to talk about. more choices would have been nice.

breakfast hours

hours for breakfast, better bathtub, mire pillows, n no cover on ironing board, and no clock

need more food to pick from for breakfast in the lobby and they need to get bigger beds for

breakfast, or the lack their of..

breakfast in it too early and i need to clean the tables and i need to make a breakfast instead of

i informed the front desk in person and they said wash cloths were in the laundry

nice checkin experience and shuttle to braves game is great!

the bar in the hotel was a nice addition to my stay.

my next visit, i hope to have more time to enjoy the beautiful pool

nice location. with places to eat very close by. pet friendly

i love the 24 hour gym! and the bar bistro was amazing food fresh and tasteful.

pool was warm

the bar and kitchen was closed on sundays

convenience, room layout & parking

sounded like kids ran above our heads all night

also a laundry facility

machine in laundry area ate my money

to the ball park, laundry facilities on site, clean and tidy, someone available to check in after hours with

toilet was backed up, charged me twice for pet fee

would suggest a small pot and pan set to go with the kitchen.

also there was no way to make change for the laundry

laundry room was out of order

the staff didn't have basic knowledge of the laundry area cost or what floor it was on.

on sunday morning we came down to get breakfast and it was just as they closed the doors

the pillows and the breakfast meat on the second day. which was sunday 2/26/23 was not cooked.

also it was freezing and the washer and dryer are both outside which made it difficult to do laundry onsite,

more choices for breakfast

parking lot

the breakfast was delicious and the beds were amazingly comfortable

i forgot about the breakfast we had to leave out this morning

s no laundry

was surprised to see that this hyatt didn t have a laundry room

needed a laundry room.

laundry service in the hotel would have been even much better

ad info says pet friendly, but when i came in with my pet parrot in a cage they freaked

the shuttle

the free breakfast was great

indoor pool or hot tub.

the parking lot was full at check in. we had a stressful time with parking.

the pool hours.

kids had alot of fun wish we could have stayed longer

lots of room. kitchen.

beds were very comfy, pool and patio area was nice, staff was very helpful and accommodating

not having the transportation (shuttle) services and the hot breakfast

had everything we needed , including small kitchenette

there was multiple lady bugs in my room, being next to laundry room was annoying as well considering the walls

there could have been a better selection of items, for example the hotel was out of laundry detergent

charged for parking and charged me to check in early even though i am a platinum member.

could not go to the pool and gym

jelly for my toast at breakfast!

laundry on premises.

staff, available laundry facilities.

would be nice to have some kind of free breakfast

i loved the location and that the property was newly renovated, very clean, and pet friendly

no instructions where the elevators were, where the pool was, where breakfast was or time it starts and ends,

the laundry facility was down, so we couldn t wash our clothes, as needed

either they were too serious or mean spirited; also think the gym could use a little more updating

free wifi, the rates for rooms are top dollar and the wifi should be free

wifi wasn t free, breakfast wasn t free, parking wasn t free

that the pool was small

only thing was needing quarters for the laundry machines i wish i could've used my card

check in person was also the acting bartender

roooms were clean and very nice. bar was cool. very close to where we were going to

nice bar area with outdoor balcony seating

boombox it was nasty, made me and my girlfriend sick off of 1 sip, i gave the drink back to the bartender

charge for the guest laundry

also, would have been nice to have some silverware and dishware in the kitchenette

affordable , clean , room was spacious and i loved the kitchenette

parking was a bit of a problem

pool was closed

carpet was dirty. no guest laundry

room service food was nasty, burnt, and missing items and very expensive

the pool didn t have enough chairs & tables

the bar closed too early. we were spending lots of money and she just shut it down.

no microwave in room and pool was closed

went to work and turned my sheets to laundry was advised that she would put sheets on bed when she was finish

early check in

close to truist park. beds were comfortable but the scent from laundry soap was to strong.

restaurant and bar was nice

ordered room service

pm) the cleaning staff still knocked on my door at 11:30 am

ease of check in plus late check out given

we were down where the laundry room was

i liked the check in lady, she was very helpful. the breakfast was excellent.

slept so well couldn't make the free breakfast

very clean, the underground parking was a big plus

was an refrigerator and microwave with iron and coffee pot lots of clean rags and towels, great wifi and television

complementary laundry

there is a free gym and laundry room area as well you just need

common areas could use some cleaning like the laundry and the gym floor

complementary laundry use

in the lobby is complimentary coffee, and you're able to purchase chips, ice cream,frozen meals, laundry products

room service options were a little underwhelming, especially for the kids

room service options were a little underwhelming, especially for the kids

room service options were a little underwhelming, especially for the kids

the closes to the ballpark and the battery, which had other dining and bar areas.

we dined for breakfast saturday morning at hotel restaurant downstairs; service was okay, but the kitchen was

there was a crew staff cleaning the parking lot when i arrive

it s a good location and the parking was safe for the cars.

homeless people in the parking lot.

wifi.

nice room for one. wifi and tv.

no towels or anything had to go get them from the laundry room ourselves

despite advertising guest laundry facilities, none were available

i like the surroundings and near food places and laundry mat

i don't know what is use to do laundry, but the washcloths wasn't clean

he told us to go to the laundry room and ask the cleaning lady to give us what we needed

of facilities that were very useful like business centre, 24hr sundries shop, pool and guest laundry

laundry definitely needs upgrading and fixing because i tried washing and then it suddenly couldn't

laundry room had a leak

in room but we told front desk before we left, would love to had a closet bar to hang clothes, no laundry

staff, room preparation, no laundry bag, no toilet paper

wish it had bigger pool space and laundry facility

there is no laundry facility. there is a parking fee, even if you don t park valet.

the bar tender was top notch

we were in the bar and the kitchen was to close in 20 minutes

pool & spa were closed

shuttle from hotel got us there but due to long rain delay, was unavailable to pick us back up

room service was not available, the ice machines didn't work, the pool area was under construction

we loved the bar and bed was cozy and so were the pillows

absolutely appreciated the shuttle to & from the game

the pool was open

laundry facilities were outside with no seating to wait for laundry

they claimed to provide laundry service but actually not.

was mainly a continental breakfast

breakfast was weak, no eggs, sausage or bacon

yogurt available was for kids, not adults

the pillows were too soft & there was no laundry bag inside of room

paper plates at breakfast and limited options.

also, the $75 pet fee is a bit much as well

it staff came and helped get the kids games working and was very patient and helpful also recommended some

pool open hours was not convenient.

only thing was the dryer in the laundry room didn't dry good but other than that

tabitha help me get my laundry done properly

price and pool area wasn t open.

picked this hotel because it stated it offered free breakfast, which was a plus since we had kids with us

also, as a platinum elite member i called for a late check out and the front desk attendant s response was

the laundry was out of order which was inconvenient.

also, they don't have a pool

the hotel was clean my only complaint was guess in the room above let kids run around past midnight and the

breakfast, very good(especially the biscuits)

continental breakfast was good

the staff was very plesant and the best perk was laundry on site

it did have a pool, gym, and laundry room

'gym' has three machines

clean and spacious! great for small families and our pet!

pool not being open, however i understand that isn't your call

but they only gave me $6 to use at the facility laundry area to wash my clothes

from room service to valet

about the hotel was great from the rooms to the bar and the resturaunt great breakfast

tv in room was pretty old (tv picture looked funny), everything is close by, free parking, free wifi, offer

fridge in the room and a microwave at least so we could of made popcorn or even something for the kids to eat

first they said it was non smoking and pet free but when u enter the room you smell of sweat

wifi didn't work at all during our stay and that was a problem coming from abroad

the internet wifi was horrible

dark parking lot. ac ran and stopped all night waking us up

quiet. rooms had microwave, and fridge, adequate parking. the room was clean.

the hotel, like any other hotel,) and was told by the lady security guard i needed to park in the parking lot

people doing drugs in the parking lot, couldn t even check in, very dangerous location

customer service the rooms, prices no cable no wifi bathroom's just everything i could go on and

room was spacious. great amenities. nice/large laundry area.

the laundry person was a saint

the crew who are doing the room cleaning and laundry a big pay raise, they are doing an awesome job

came to the hotel after 4 days of camping in the great smoky mountains, and the laundry room was a life saver

had to wait for the one staff member to be done with laundry before checking me in

laundry was good, used it twice

dirt, stench, cockroaches, dirty laundry, noice in the street all night, feeling of insecurity

the front desk was kind and the laundry room was a great bonus

room was nice and i am happy they had laundry service (washer and dryer) available for guests

laundry available on third floor

laundry has only 1 washer and dryer

location and breakfast especially cinnamon rolls

assumed breakfast would be included since all of the holiday inn express hotels i ve stayed in included

room was comfortable and breakfast was great.

it was very convenient ( restaurants nearby , gym, walmart 4-5 mins away

the wash center or laundry room needs to be updated

informed manager only here for one night, had to get rude but finally he walked to laundry and provided a

ac, the staff marking the elevators out of order so they could exclusively use them to move laundry around,

laundry required quarters which were hard to obtain

noise in the parking lot that lasted until 3:00am

room was amazing, but your staff from the front desk, maintaince, restaurant, bar all very , very nice

free wifi and gym access

the breakfast was delicious & the hotel staff was kind & efficient

my kids were kinda upset about that one

also i am grateful for the ev charging the 4 hour limit should be bumped to 6 hours to help because i had to

room was stuck in a corner where the maintenance and laundry rooms were located

staff is very kind and the hotel has all the facilities to expend days: laundry, kitchen, pool, tv with excellent

we also did our laundry on site so we'd come home with mostly clean laundry- either have quarters on hand, or

full kitchen and table. laundry on site

laundry was apparently right above our room and you could hear it above us during the day

people hanging outside smoking weed with laundry hanging on balconies.

immediately after my dog started vomiting from wet fresh sprayed pesticide after charging a $60 pet fee for my

pet friendly.

hot water ; bugs no breakfast ; noisy outside room staff rude and tried to charge me 100 pet fee after left even

the wifi

laundry room dryer does perform well with heavier fabric clothes like jeans.

bar staff didn't speak english or were unfamiliar with cocktails, so they had difficulty

pool was too small

the complimentary breakfast was delicious, something for every taste and preference

there was no phone by the pool to call the desk and i wasn’t going to leave my kids unattended

dirty laundry left in bathroom

everything was broken. the key machine, the laundry room, and not breakfast.

wish they had breakfast and laundry on site as advertised

there is no meat with breakfast and laundry area is very sketch

she actually got off work then the new clerk couldn't get in the laundry

laundry for guest to use

no laundry facilities!!!

they always had laundry rooms to do my sons uniform when dirty but this site didn t have so i was very

i got the room right next to the laundry chute, and the door was slamming over and over all morning during

laundry facility important to us.

the laundry only accepted quarters with a total of 28 of them required for the washing machine and

also, i was happy to find laundry facilities there since i got stuck in a rainstorm but the machines take $3

it was loud as they put me next to the laundry room despite asking for quiet room

great staff. laundry on site and great coffee.

the laundry was also out of order

laundry room was unavailable due to some delivery issue that had nothing to do with customer

, charged for parking per night , security deposit per night , no breakfast, no wifi , no pool , laundry room

noise level, laundry was out of order

free laundry

laundry service is just for dry cleaning. hotel breakfasts use to be free

we couldn't enjoy the gym, breakfast, the pool, or our room

is no enough towel in the bathroom, and you have to use the same towel for the pool it's very

i took the kids out to eat

the charging station and the breakfast and the swimming pool and the huge shower

the breakfast food, eggs sausage were not edible.

that the prop9 did have a laundry room

parking was a nightmare

hall way was hot and the pool was out of service which was not indicated during reservation

the breakfast did not taste good. it was bland

the parking wasn't the best, but it alright

ongoing renovations and the vending machine on property was out of order whole stay; ice/vending/laundry room

changes in the breakfast menuo.

they didn't have any kind of breakfast..

the free wifi was fast and easy to

of the covid-19 virus we did have breakfast there not sure if it was offered but the stay and room was very nice

the laundry was located convently

there being a in house laundry was 1 of the main reason i choose staying

the wifi is terrible, have to constantly log back on

a non smoking hotel and there were some people smoking marijuana in the rooms down the hall

no breakfast because of covid-19.

bar & the kitchen was closed the entire stay the front desk staf was not helpful at all, there were

but there weren't any restaurants in the same parking lot

kitchen manager, one front desk person, and the head housekeeper are the only people that are worth

the front desk staff was very helpful and friendly. the kids enjoyed the pool.

the front desk staff was very helpful and friendly. the kids enjoyed the pool.

laundry facilities were also located in the building where we could wait in the room while the

needed, from breakfast to laundry room was available

i liked the guest laundry facilities

but they really need to update their laundry room machines

reasonably goof facilities - indoor pool, gym, laundry room

not to many choices for breakfast

not breakfast, not clean, a whole in the bathroom

they given me a smoking room

was no breakfast as advertised and the rooms were horrible very gross and they required a 30 dollar cash

breakfast

free laundry overall positive experience

morning the room had a terrible smell the window did close bugs flew in the don't offer soap for laundry the

the laundry room has one washer and dryer for the whole building

hotel did not have laundry detergent as per their sign in the laundry room

laundry facilities had a huge hole in the wall

the wifi worked well

maintenance was slow. the gym was a pass thru for the cleaning crew so a bit disruptive.

on our last day we decided to take a later flight (way too much fun the night before

the gym could be a little better with better machines

pool for the kids.

room was right next to the laundry and the workers were loud

lacked a few things like laundry bag, cream sugar

but i would suggest a laundry area (washer/dryer) for ball tournaments that would have been helpful

the housekeeping staff were loud each morning as our room was across from the hotel laundry room

would have liked some laundry facilities on site

tide pods for laundry could be a little bigger for the amount we pay

laundry room was nice

room was large, clean and tidy with option to cook (bring your own utensils), laundry facility and complimentary

ferry rd, hidden behind exon sta nobody in check-in, wait for guy on 3rd floor hauling dirty laundry down, no

can do laundry for a low price

the light switches where dirty, as soon as we entered the room it smelled like chlorine and dirty laundry

ipad would not connect to the wifi even with help from the front desk

enjoyed the breakfast

moved coffee milk and stated she had no chocolate spread, when it was standing in kitchen, i could see it

the room was without the bible in the night stand and the breakfast was ver small

the location and price were good. the laundry facilities were good.

my wife was also trying to do some laundry, and had trouble because the staffer was going to have to unlock

my room was located under perhaps the laundry room because it sounded like someone was working above us

could ve been more of a selection like pastries for breakfast anything besides just plain

pet friendly