could not do our laundry on site and were told it s been broken since november

be changed when my kids were playing video games and because it was super loud they could play, laundry was

the pool was closed and that was super disappointing as well- may have been a covid thing

breakfast

wifi went out and they didn t know when it was coming back up

swimming pool was inviting and clean, the fitness & laundry rooms were a nice touch and the whole facility was

the guest laundry worked great

laundry room and vending machines handy

the room, the inside of hotel, the outside of hotel, and even around the pool was very clean and neat

there was no scrambled eggs for my kids

much appreciate the stellar customer service to help my family get an early check in after a poor experience at

very clean facility, loved the breakfast!

hotel room had lots of towels and a bathtub/shower. parking was free.

we were thee for a baseball trip and when we would return the staff would ask how our kids played and seemed

the various breakfast choices

when i went to do a load of laundry i get up to the laundry room with all my stuff to find out that they only

check in was very simple, laundry was the cheapest i've seen at $1

vending machines, only one set of washer/dryer which made it difficult for sports teams to do laundry

parking off to the side on a rainy day was a little inconvenient but had a drop off which will work

the parking is probably the biggest issue

we didn't have access to the pool

pool not open. not much on continental ..

breakfast quiche was great & different

breakfast was very nice

didn't like that the pool wasn't opened because the kids wanted to swim but other than that, everything was nice

the location of the property was great. having the ability to do laundry was a bonus.

was broke, sleeper sofa was terrible, car was broken into in parking lot, elevator didn t work, laundry machines

the laundry room only had one workable washer

laundry facility did not have enough washers & dryers

breakfast was nice, laundry facilities were great.

friendly staff, on site laundry room with vending food and drink machines available

and we had a fiasco with the laundry room, the door would not unlock with the clothes locked inside the laundry

laundry facilities were reasonably priced and easy to use

plenty of convenient parking

provide faster wifi for free

laundry equipment, bugs and bed covers replaced with cigarette burns and whennu alert the staff

quiet place, clean, friendly staff, laundry onsite

the change machine, in the laundry facility, was out of order, and so are most of the drink machines

there isn't a way to attain more coins in the laundry room

room had a mini kitchen, clean room and facilities, excellent staff,and great location.

typically i m the only one sensitive to laundry detergents but my hubby was itching too

2 room suites were nice and having a laundry on site. great happy hour and breakfast also.

shuttle up to 10 km radius free

fairly good gym which i used once on my trip

foyer & dining areas *indoor pool & gym were clean *friendly and helpful staff *convenient snack shop in welcome

breakfast was good, nice variety

the gym was great i made use of it each day and as a super bonus, it had some weighing scales too which

24 hrs in advance you have to get your own clean towels dogs barking in some rooms small swimming pool only

didn't have breakfast,stayed away.coronavirus restrictions.

also they re pet friendly and my little four pound poodle travel companion was with me

nice television, gym, laundry facilities and breakfast is the bomb

tried to do laundry but the staff was unable to make change for quarters

hotel clearly was close to being full because of kids sports and even with the kids being loud in the lobby

kids everywhere and lack of supervision as far as the hotel goes

high, unlisted pet fee we were charged more than half of the nightly rate in order to include all of our family

breakfast is amazing

pool water filtration seemed lacking or overburdened due to the volume of users

breakfast was exceptional due to the situation

and we really could have used a not white wash rag or sponge for the kitchen

the pool and putting green were very nice

the ac nor did the television in the gym work

i have better choices in the breakfast. eggs were cold.

great service, breakfast, clean - close to mall, stores, restaurants, interstate i-75

pool was unavailable

everything is great: staff, location, room, breakfast. love coming here!

i had to go to wash room for more towels in which the young lady was very helpful who work the laundry room,

didn t eat anything clean but pool was a little fuzzy

pool closed at 9pm, too early

chose this hotel because there was a bar inside where we could have a drink

terrible desk service , couldn't accommodate early check in , very rude

no laundry, room had a slight smell of pesticides

a pet fee of $75 for one night was over the top in my opinion but i had no choice after traveling 9

wifi service has a very slow connection.

the breakfast n pool was closed

very clean, very quiet. breakfast was awesome!

no laundry room

good location and parking availability

morning breakfast very good

clean, lots of towels, great breakfast, very large bathroom, newer model taller toilet, great wifi

limited breakfast, but thats understandable during covid times.

the laundry room didn't have any working machines

the pools closed and they didn t have laundry soap for the guest laundry.

pool was not operational/clean, we requested a late check out but was only given a 1 hr extension

great breakfast and clean room

breakfast closed early

i could not find one in the immediate area and ended up using the one in the laundry room

also upon arrival there was a woman being arrested by police in the parking lot

the wifi didn't work, cable didn't work, coffee machine was nasty

there is absolutely no television t o watch, a mountain of garbage piling up in the back of the parking lot and

understand it was a new hotel but the pantry could ve been field with better amenities, such as laundry soap

they also have a kitchen area a nice size standard refrigerator

the mini kitchenthe large showerfree parkingnew carpet smell

the kitchen area was extremely spacious

even for a pet friendly hotel, it was relatively quiet

washer and dryer are super crappy just go to laundry mat the gentleman who argued with ripped his name tag off

there was not a restraunt or bar and no laundry

the pool was closed

it was some bumbing going on up stairs i can hear it like kids runing in the room.

pool was outside, very small, was was not lit (it was a bit creepy going to it)

have one washer and dryer and we were in the area for baseball and there was a massive line to do laundry

barking from the dog in the other room and the children along with adults out in the pool after 9pm

staff was nice. fire pit by the pool was nice. room was good.

i was traveling with some high-maintenance relatives and the gym was the perfect place to blow off some steam

pool wasn't open

the room was spacious, clean, and well equipped, including a full kitchenette and dishes

crowded parking lot

parking was limited but seemed to be just enough for the guests

property has two bedrooms suites and is pet friendly

free parking, breakfast was ok but with covid messing so many things up & facilities being short staffed

the lack of breakfast but we understand that was not in their control. . . .

clean. convenient. comfortable. great parking. close to food/gas/shopping options.

were met with a very friendly desk clerk, check-in was easy, close lighted parking, rooms are very sound proof

went in the breakfast room at about 8:00 am and there was very little food left, so i didn t really get much

parking is kind of tight for a full size pickup

race cars in the parking lot and before daylight the loudest banging no one could sleep in the laundry room then

the property parking was tight but that s ok ,it s only if you coming back in late the parking will be gone

dirty parking lot.

tv didn't work no ashtray in the smoking room. continental breakfast was canceled

he corrected my room to non smoking, which was what i had booked

only complaint i had was the room we had was across from the staff laundry

floor going to the laundry room the hallway was bad like others was smoking something else and the room tv or

clean lobby and laundry room

pool was nice

front desk personal, breakfast, gym, pool, location, comfortable, clean room and building.

gym was useful

location was fine. breakfast left a little to be desired.

the hot breakfast. i haven't seen that in a while

up grade on the breakfast.

internet was excellent. netflix on tv. breakfast was fresh and everything was clean

laundry room ran out of soap so we couldn t do our washing!

laundry was nice. place was clean

the laundry

wanted to swim but pool closed for the season

staff was very friendly and parking was plentiful and convenient to the location of our room for unpacking and

could not get them to complete my laundry for three days and then instead of apologizing they just argued and

lighting in the parking lots

my husband and i both need a bit of caffeine before dressing for breakfast

i liked the location and the continental breakfast.

swimming pool needs cleaning and upkeep.

lots of families needing to use laundry facilities and there was one washer and dryer for the entire facility

we met friends for breakfast at waffle house. we don t have them where we live.

great pity the hotel did not keep pool open; as it happened, it was 70deg

location, clean and new facility, comfortable bed, warm breakfast especially egg white & vegetable, and friendly

was not given a password to use for the wifi

need a chair in laundry room

easy parking

continental breakfast was marginal at best

s a big hill down into the parking lot from the road

were sitting in their cars in the parking lot being very loud

the laundry was not working.

requested a non smoking room, the room reeked of cigarette smoke

we had a uhaul trailer. parking for it was a little tight. but we managed.

smelled musty and i stayed in a non smoking room

pool closed ahead of schedule

they had a laundry on site and a really nice little outdoor pool my kids loved

t do laundry

the laundry room

asked for an extra blanket at the office and was told to go to the laundry room and ask, but never found a

laundry room was not working ud83dude15 and they offered no alternative for me to wash my uniforms

the use of the laundry room price was expensive

breakfast was really good!!

parking lot was a little small but otherwise wonderful

breakfast was all gone by 7:30 am

truckers blairing music in parking lot

my wife was also trying to do some laundry, and had trouble because the staffer was going to have to unlock

the location and price were good. the laundry facilities were good.

my room was located under perhaps the laundry room because it sounded like someone was working above us

the pool is great

fab coffee machine at breakfast to make cappuccino, etc

had to leave and we had too much traffic when the only person going in and out was myself doing laundry

no breakfast due to covid and no discount to compensate. never could get wifi password to work.

the parking lot was empty and most people seem to check in late at night while traveling

breakfast

breakfast was good and staff were very accommodating

laundry room was not working

swimming pool was broken and the laundry facilities were broken also

pool was

the parking and i didn't see a security guard

swimming pool was broken and the laundry facilities were broken also

was no way to get change for the laundry and it didn t take credit/debit cards

it is a very nice location parking is good and it's quiet.

wifi wasn't very strong in the room. that's about it.

easy to get to your room, pool, workout room and breakfast

the pool filling system over flowed the pool was like ice but that wasn t the staffs fault with all

wish it had bigger pool space and laundry facility

there is no laundry facility. there is a parking fee, even if you don t park valet.

excellent place. very clean and a great spot for a photo shoot. with a bar also!

and the pool was closed

pool area needed a bit of work

and fruit fly infestation room wasn't clean towels thrown on top of rack instead of folded laundry room filthy

room i was given was clearly a smoking room

for a smoking and got a def room with no money refunded

breakfast was very very very limited and that night only seven rooms were occupied

breakfast looked good

tv didn't work and there was a stain on the sofa. very noisy. not enough parking

staff is excelent.. pool and breakfast is outstanding

was some commotion above the room on one night, but we chalked it up to probably kids being above us, which is

pool closed too early and closed 1 day we were there

it was clean and comfortable. the staff was pleasant and accommodating. the breakfast was good.

girls doing the breakfast were also very nice and attentive

no laundry. charge for breakfast

because a restaurant was supposed to be there and it wasn t, they were supposed to have laundry services and

house keeping never cleaned the room, tv didn t work very well, no laundry on site.

the housekeeping staff were loud each morning as our room was across from the hotel laundry room

but i would suggest a laundry area (washer/dryer) for ball tournaments that would have been helpful

ongoing renovations and the vending machine on property was out of order whole stay; ice/vending/laundry room

thought the breakfast was lacking

it was super strong, i thought i asked for a non-smoking room but didn't get one

the free wifi

did not partake of any breakfast, room was clean and everything worked as it should

the laundry was located convently

there being a in house laundry was 1 of the main reason i choose staying

wifi, hot water, helpful staff

wifi wasn t that good for my boyfriends ps4 and they didn t have breakfast, but that was

like smoke but the room was it was fine no smoke smell in the room like somebody may have been smoking in the

they always had laundry rooms to do my sons uniform when dirty but this site didn t have so i was very

i got the room right next to the laundry chute, and the door was slamming over and over all morning during

laundry for guest to use

no laundry facilities!!!

laundry facility important to us.

people hanging outside smoking weed with laundry hanging on balconies.

hot water ; bugs no breakfast ; noisy outside room staff rude and tried to charge me 100 pet fee after left even

i reserved a pet friendly room (at a higher) and they tried to charge me additional fees for my pet

pet friendly.

the wifi

laundry has only 1 washer and dryer

the front desk worker shah (i think that was his name) was very nice and we were able to do late check out

and i thought that advertisement online said you guys had a pool

it was very convenient ( restaurants nearby , gym, walmart 4-5 mins away

breakfast was great with l nice variety to choose from, staff was exceptional , very helpful and

ac, the staff marking the elevators out of order so they could exclusively use them to move laundry around,

laundry required quarters which were hard to obtain

the wash center or laundry room needs to be updated

informed manager only here for one night, had to get rude but finally he walked to laundry and provided a

i missed the breakfast

also, i was happy to find laundry facilities there since i got stuck in a rainstorm but the machines take $3

it was loud as they put me next to the laundry room despite asking for quiet room

great staff. laundry on site and great coffee.

the laundry only accepted quarters with a total of 28 of them required for the washing machine and

the laundry was also out of order

customer service the rooms, prices no cable no wifi bathroom's just everything i could go on and

the hotel, like any other hotel,) and was told by the lady security guard i needed to park in the parking lot

people doing drugs in the parking lot, couldn t even check in, very dangerous location

was no breakfast as advertised and the rooms were horrible very gross and they required a 30 dollar cash

not to many choices for breakfast

breakfast

they given me a smoking room

not breakfast, not clean, a whole in the bathroom

no laundry detergent was being sold as per the sign in the laundry room

laundry room needs to be some were else and laundry staff and cleaning equipment in the way of

morning the room had a terrible smell the window did close bugs flew in the don't offer soap for laundry the

staff laundry refrigerator microwave

laundry facilities had a huge hole in the wall

i liked the guest laundry facilities

needed, from breakfast to laundry room was available

reasonably goof facilities - indoor pool, gym, laundry room

but they really need to update their laundry room machines

laundry facilities were also located in the building where we could wait in the room while the

wish they had breakfast and laundry on site as advertised

page show laundry service, hotel does not offer it

there is no meat with breakfast and laundry area is very sketch

never once got clean towels and when i asked for some was told laundry is closed got locked out of the

dirty laundry left in bathroom

maintenance was slow. the gym was a pass thru for the cleaning crew so a bit disruptive.

they where out of coffe juice and no water cups in the gym and no towels

pool was closed, no microwave in the room, had to go in the room to throw trash away only one trash

the gym could be a little better with better machines

the room was great, staff was very kind, the pool area was great, location and parking were excellent as

we couldn't enjoy the gym, breakfast, the pool, or our room

already unpacked and laid down so i had to pack all of me and my family things back up wake my kids up and move

staff so pleasant and positive rooms so clean and breakfast so nice

however, the property was nice and clean and the breakfast was wonderful

the noisy kids that were there for that tournament. kept us up

the front desk was kind and the laundry room was a great bonus

laundry available on third floor

the guest laundry room was spacious and the price to wash and dry was the best price i've seen anywhere

the laundry room has small washers, the room itself had a lot of small maintenance items wrong

room was nice and i am happy they had laundry service (washer and dryer) available for guests

only thing was the dryer in the laundry room didn't dry good but other than that

tabitha help me get my laundry done properly

minutes away from all the attractions i was in town for, and unlike the other hotels, had free parking

lack of room service

the only improvement i can recommend is that pool probably needs renovated

the crew who are doing the room cleaning and laundry a big pay raise, they are doing an awesome job

nice accomodations with laundry facilities

the laundry person was a saint

no laundry facility

came to the hotel after 4 days of camping in the great smoky mountains, and the laundry room was a life saver

pool and hot tub could of been cleaner and i was promised a balcony room and got there and they

we arrived late so we didn t get a chance to get in the pool and hot tub but it was beautiful

the gym was amazing

absolutely appreciated the shuttle to & from the game

pool my room

cons: wifi was jammed up the whole time, cable tv was staticky on every

not enough parking.

the parking lot has big rocks everywhere might be under construction.

rented out the banquet hall and when we came back from the braves game there wasn't a single parking spot

parking spaces too narrow with

there was a crew staff cleaning the parking lot when i arrive

trash in parking lot

it s a good location and the parking was safe for the cars.

nice room for one. wifi and tv.

i asked about all the shady characters loitering around the parking lot and adjacent convenience store, he said

the full kitchens in-room, the gym, free laundry, quiet location convenient to many restaurants and fast food

complementary laundry use

conveniently located, free laundry, nice selection in the pantry store.

there is a free gym and laundry room area as well you just need

common areas could use some cleaning like the laundry and the gym floor

went to work and turned my sheets to laundry was advised that she would put sheets on bed when she was finish

early check in

we were down where the laundry room was

easy walk to suntrust park. great breakfast.clean comfortable room.

because we liked using the door to the parking lot, it meant we had to walk all the way around the bldg to get

slept so well couldn't make the free breakfast

breakfast had a good variety

free laundry

laundry powder go a number of days in your wee shop attached to the reception area luckly a friend

noise level, laundry was out of order

, charged for parking per night , security deposit per night , no breakfast, no wifi , no pool , laundry room

laundry room was unavailable due to some delivery issue that had nothing to do with customer

i don't know what is use to do laundry, but the washcloths wasn't clean

the laundry was broken

he told us to go to the laundry room and ask the cleaning lady to give us what we needed

no towels or anything had to go get them from the laundry room ourselves

i like the surroundings and near food places and laundry mat

had to go to bar and ask if they had anyone working desk

it was a great getaway spot before going home after visiting with kids and grandkids for a while

great parking; friendly staff

is clean and with the gym and swimming pool is a good bonus, the rooms have usb ports at the side of the bed to

their meeting rooms (rosewood), which was very nice with very comfortable chairs, a coffee & tea bar & water

there was a leak in the laundry room with dirty brown water all over the floor.

laundry facility had a puddle of sitting water

laundry facilities available

laundry room had a leak

laundry room had a leak and it smelled like sewer. pool area can be better..

it did have a pool, gym, and laundry room

the staff was very plesant and the best perk was laundry on site

the breakfast.

pool area was nice for kids

great location. studio style with separate kitchen, lounge area.

they claimed to provide laundry service but actually not.

laundry facilities were outside with no seating to wait for laundry

as soon as the kids noticed the pool they jumped in

no indoor pool

this was the highlight for my kids only to be let down

however, we had to change rooms due to the fact we are right below the bar on the fourth floor

clean and good breakfast

breakfast was well made and service in the skyline. grill was very good.

breakfast was appalling

shower door wouldn t stay shut. breakfast was just okay.

pool was perfect for the kiddos to wind down at night

and although i understand that the hotel assigns the same rooms to pet owners, the room we were in had poop

the room, breakfast, cleanliness, and the pool and staff were amazing.

small parking

excellent breakfast selections. very clean rooms & friendly helpful staff.

but they only gave me $6 to use at the facility laundry area to wash my clothes

didn’t like that the king room didn’t hv the balcony but the double room that my kids were in did have the

also, when we ordered breakfast for room service some of our items were left off and the miniature ketchup

to long to check in, groups with kids letting them run free,the adults breakfast prices. to high

good location. nice gym.

there was absolutely no one in the front desk, the front office, the laundry facilities, which was wide, open

friendly and welcoming staff. clean breakfast area and lounge

roomy accommodations with little details thought of, such as dish soap and towels in the mini kitchen

went to breakfast an hour before it closed and both the eggs and oatmeal were almost entirely gone

don t really like that it s pet friendly

laundry room dryer does perform well with heavier fabric clothes like jeans.

wish pool stayed open later

the kiddo's enjoyed the indoor pool

friendly staff, clean, smelled good and a great breakfast in the mornings.

close walk to truist park and nice gym.

carpet was dirty. no guest laundry

location location location. the pool was great!

breakfast was good and served with a smile

ideal location , love that it has a bar and restaurant on property, and within walking distance from everything

would also like a bigger gym

super nice staff and great breakfast

breakfast was fine it is what i eat at home

the free breakfast was the icing on the cake

room was nice and roomy. kitchen had all u needed

the room was spacious, clean, quiet, and included a full-sized kitchen

only thing was needing quarters for the laundry machines i wish i could've used my card

the hotel bar closed at 11 pm on a friday

parking, pet, tourism,etc

boombox it was nasty, made me and my girlfriend sick off of 1 sip, i gave the drink back to the bartender

no pool and very few activities for kids - bar in lobby with pool table but there is nowhere outside the room

the staff set up for an outside bar ended up on top of my wife and i and a family with small kids beside us

late night room service menu not very

had my kids with me and i found it to be very family friendly

the staff set up for an outside bar ended up on top of my wife and i and a family with small kids beside us

i went to 3rd floor bar for cofffee, young woman working was outstanding

provided disposable earbuds in the fitness room along with assuring there was water in the room

horrible coffee, small tv, small and dark parking lot

the parking was limited.

parking. needing more spaces.

the pool was not available for use, and many towels in the room

charge for the guest laundry

parking lot is small

mention of pool and gym being closed on booking or hotel website

loved the facilities, but there wasn't a hot tub with the pool

clean rooms and friendly staff. good breakfast too

can do laundry for a low price

ferry rd, hidden behind exon sta nobody in check-in, wait for guy on 3rd floor hauling dirty laundry down, no

room was large, clean and tidy with option to cook (bring your own utensils), laundry facility and complimentary

laundry room was nice

tide pods for laundry could be a little bigger for the amount we pay

machine in laundry area ate my money

also a laundry facility

to the ball park, laundry facilities on site, clean and tidy, someone available to check in after hours with

numbers on room were hard to see from parking area

it was pet friendly.

there could have been a better selection of items, for example the hotel was out of laundry detergent

there was multiple lady bugs in my room, being next to laundry room was annoying as well considering the walls

had to constantly call room service to bring new towels every day because they didnt come clean the room

breakfast was nice

location staff room service was excellent

loved having a hot breakfast

the breakfast options where bad could have been better

so, i had to go back down to the lobby area to use the microwave that they had in the breakfast room

nice pool, comfortable beds, quick walk to ballpark, good breakfast

indoor pool or hot tub.

needed a laundry room.

laundry service in the hotel would have been even much better

s no laundry

was surprised to see that this hyatt didn t have a laundry room

rooms are not well kept, quality of cleanliness is mediocre and there is not room service, but they have increase

the laundry facility was down, so we couldn t wash our clothes, as needed

good bar downstairs if you make it back in time

the staff was not helpful, no secure wifi

breakfast was excellent, room was clean

the nest room they gave us was across from a room with screaming kids that slammed the door all day and night

close to truist park. beds were comfortable but the scent from laundry soap was to strong.

and the room service was amazing

i wish i would of received room service

room service is a joke and surcharge you to deliver in a bag a friking shopping bag the towels

in addition we never got room service up until the last night of our stay, we had to ask front desk for it

the location and i love the fact that i was offered ev charging for my car.

breakfast should be free.

the gym was a new and filled benefit

had to pay for breakfast but that s ok!

i also bought breakfast once and it was amazing very fresh

t come to our room a couple days, you now have to pay daily parking fees, they say they have laundry

liked the size of the room and the laundry facility

kids enjoyed the warm pool

hotel was very clean, nice, tastefully decorated and pet friendly

the interior of the main lobby was really nice and the indoor heated pool

also there was no way to make change for the laundry

the staff didn't have basic knowledge of the laundry area cost or what floor it was on.

laundry room was out of order

standard hampton inn. everything was good including breakfast.

pool needed attention. dirty! in need of repairs. air quality in rooms was poor. musty.

the pillows were too soft & there was no laundry bag inside of room

there were lots of kids everywhere

also, the $75 pet fee is a bit much as well

i like that they had a bar inside, they serve breakfast, an inside pool & hot tub.

pool, hot tub, mattress, sheets, room and staff.