wish they had laundry facilities for guests to dry towels

wifi bad, it only worked the first day

due to the covid-19 situation, only bag breakfast was

breakfast was always fully stocked and the ladies working the breakfast shift were always

breakfast was ok. had better/had worse.

internet speed was strong, and having access to a laundry room and microwave was very convenient

watch games together nice football atmosphere on the 3rd floor there is a pool, gym and laundry room

there was a random man roaming the halls asking to be let into the laundry room

microwave in the gift shop, plenty of spaces to watch fifa, a safe area to wait for ride shares, laundry n drying

i love that i could use the laundry without any charges

the breakfasts were great. nice having free laundry room.

how central it was and the facilities like the pool and the gym

pool was closed

no indoor pool or hot tub

rooftop pool

great location near the fox theatre. the gym and laundry room was a big plus.

the staff was amazing, loved the complimentary laundry services, nice location and comfy room accommodations

the bar and kitchen staff were hit hard last night

very nice facilities and lovely room. we loved the breakfast bar offered downstairs!

great location near the fox theatre. the gym and laundry room was a big plus.

in room full kitchen

great little bar and grille

the location was very good, the gym was as good or better than most hotel gyms, and it was all very clean and

turned out there was a bar across the road doing both

also no signs telling you where the bar was, restaurant was, (in the hotel next door

breakfast was shambolic

everything was excellent, including room service meal.

service, location, rooms, and views. good breakfast and dinners. room service.

very comfy bed and pillows. good gym.

great location. nice bar and outdoor patio. close to all the happenings in midtown atl.

ac in the room, used sex toys in the laundry, coins in the shower and toilet floor, dirty stained

was told to go to two different floors for laundry detergent where one whole machine was missing and the other

door knob was broken on the laundry door

very spacious with abundant closets, laundry closet, and generous kitchen

asked for towels 4 times eventually having to collect ourselves from the laundry

i liked best about this hotel are the laundry room, the bed, hot breakfast buffet and that it was located near

i tried calling for room service on 5/28/21 do to room being dirty no answer went down to the front desk on 5

when you have kids that really need to be posted i fill so bad my kids was looking forward to a great labor day

wish we could have used the 5th floor roof pool but it was too cold

the hotel location, room accommodations, pool area.

had dirty dishes in dishwasher, missing kitchen towels, not enough bath towels, a/c didn't cool tv room

breakfast was served on time and had a decent selection of food

bar in the lounge area was very limited, with not a lot to choose from

spacious and well-equipped rooms, good location, great gym, and breakfast

only one glass was in kitchen, the sugar/creamer containers were open-wrappers were both opened

we did not get into the hotel until midnight and was woken up by the laundry room and hotel staff laughing and

on-site laundry proved to be handy

the few anmenities that they do offer are extremely expensive: chips, bottled watter & soda $3; laundry is $3

the loud music from the bar close by

the breakfast had so may choices and all was great

laundry facilities are coin operated instead of complimentary

we needed to use the self serve laundry which was on our floor and it smelled like feces

had to wait until the laundry was completed to get towels the 2nd day of our stay

access to do the laundry was also a plus

was enough space for us (5) in the suite, clean, guest laundry, entrance of the georgia aquarium is 3 minutes

free laundry

laundry detergent need to buy

staff; front desk was very helpful; thank you for have laundry room that i used for free and without having to

the hotel has a gym and a laundry room

location, room was really spacious and had a nice size kitchen in it as well as a couch

service, everything took forever, laundry didnt get picked up ever, paid for wifi, had to walk out of breakfast

breakfast was fabulous

really enjoyed the room, the pool, the spa, the bar, and the location was excellent

the pool the gym the living room area nice

was not a jacuzzi and the massage services at the spa were only available by appointment before 5

the next morning order breakfast from room service qr code

the bar downstairs serves great drinks

the balcony views and pool were phenomenal

put my kids in one room and the sleeper sofa is disgusting and there are no extra

no room service

good size room, kitchen well equipped, very close to local cafes and restaurants . nice staff

outstanding, customer service - office staff and kitchen

could not find out how to turn off the light at the kitchenette and the sound of the refrigerator was annoying

there is kitchen and everything that i need in side

nice and big room. good and comfortable kitchen.

employees weren t as helpful as they could have been. laundry supply machine didn t work.

things are missing, like no water at all available (free or with charge), no plastic bag for laundry, etc

pool wasn't clean, didn't have do not disturb signs so housekeeping came in room to replace towels

the only thing that was a little lacking was the breakfast.

centrally located, clean and pet friendly

the girl at the desk was friendly enough, the only situation she could resolve was going to the laundry room to

full hot breakfast included with room price

accessible to marta station, restaurants and gig and bar venues at night , buffet breakfast is very good and

nicest staff i have encountered in a long time! breakfast was excellent!!

you have closed almost the hotel like gym, outside area etc

needed a laundry bag in the room and a bit of drawer space for clothes.

minimal laundry facilities and unhelpful receptionist

i always stay at aloft every time i m traveling for work or vacation because of they re pet friendly hotel

the bar could have been open sooner

wifi stopped working at times - usually early in the morning or late in the evening when people are

decor, gym, cleanliness

it seems more likely business hotel so i was a little bit disappointed about the gym and breakfast

too many broken pieces of equipment in gym. market did not have good selection of food

had to call and check on my room service request after 35mins and then my breakfast was just room temp with no

breakfast is $22 a person so be ware it's not complimentary

also had a problem with the quest laundry

also, i had to get help with laundry because one of the machines stopped taking my quarters

cockroach in laundry room was so huge! outside pool was cold.

we loved the pool and the room was great.

and helped us actually get our booked room and wifi password

no laundry facility i

the breakfast was horrible and hard, the staff never put my request in for some towels and laundry bags so the

continental breakfast in the morning

the breakfast bar was sub par. a small condensed menu to choose from!

breakfast bar sucks, it could definitely be improved.

have a laundry room but couldn't provide detergent for the 3 days i stayed there

amenities like laundry to be available at all times

no extra pillows or blanket when asked for, was told there was a problem with laundry and there weren't any

i guess laundry wasn t done, not sure

pool is closed pending inspection (the city's fault), and the laundry machine was out of order (ok, it

facility and pool where great

lobby bar and restaurant

nice gym, beautiful pool with extensive poolside menu

went to the bar while we waited

like the way it looked especially the pool area, sometimes i would forget that i was on the 9th floor swimming

rooms are spacious, with common laundry facilities too

do provide guest laundry, which i saw accidentally at one corner of 3f

some sort of instant coffee machine, and you couldn't even order a pot through room service

tiny negative is the breakfast was a typical hotel breakfast and not very good, but it was free, so hard to

there was no room service after 9 pm

excellent hotel ambiance and room service!

being able to take a pet is a huge plus

room service food was cold

your location suits us really well - 15 minutes from our kids' house, and easy to get to

the room service was amazing

the room does not have a laundry room or a microwave in the room which sucked

room was literally located next to the laundry room so the hotel staff was noisy at night and early the next

also wifi access was an issue

they were renovating the lobby and kitchen area, so it was a mess

we love coming here - great location, great bar ( love the jazz they play

one of the bath rags had stains that looked hard to remove from laundry

laundry wasn't available. so, caused problem for longer stay.

no laundry room had to ask for my room to be cleaned

free wifi was great

the gentleman at check in was lovely. shower pressure and wifi was good.

location. amenities: nice laundry, pool, gym. staff was very nice.

location & facilities were great, loved the gym!

fact that we had to go downstairs to the bar area to heat our food in the microwave oven & get ice

should have booked a bigger room because my kids needed a little more space

wifi spend!! the cable services was kinda bad

thank you for having a free laundry facility on site, which was a tremendous help

have been nice to know the laundry was closed

location, great hours for room service

restaurant was excellent the gym was very good the room very clean staff very friendly

slide patio door was open and almost could not lock they need to put a metal or wood bar down as another deterrent

i wish the hotel bar stayed open later!

our room was upgraded to a suite for free, and we were given free breakfast vouchers

restaurant is available as well as a gym

we had to leave and find another hotel that was really pet friendly

room service and evening meals were average

great breakfast

spa great. bar awesome. atlanta has great vibe.

we did order room service for dinner and the fires and wings were amazing

customer service was bar none over and beyond any of my expectations

room service had barely any veg options

) and laundry bags in the hallway that i had to navigate every time i left my room

laundry and garbage in the hallways and pot smokers outside everywhere

the spa and gym

was a huge group of kids hosa

hotel had everything i needed for my stay, walking distance to state farm arena, gym, amenities downstairs, very

needed laundry service - after breaking off holiday because of irma my wife and i were in need of clean

in the room telephones didn't work, no soap, plugs didn't work, left dirty laundry in the room, very small

breakfast was delicious as always! love the market choices, especially with kids!

parking in the hotel parking lot was $28 per day and the wifi was $9 per day

pet friendly and covid safe

they have valley, coffee and drinks as a welcome in, they have a pool

i enjoyed the prompt room service and the politeness of the staff

great views in north tower, nice gym

didn't give us our kids activity packs or deliver milk & cookies for them, as the website says they would

very convenient bar located on sight along with multiple areas to hang out, drink coffee etc

was poor in the room since the window didnt open and bathroom didnt have any exhaust fan; laundry system outdated

was really un respectful breakfast ladies treats really bad to my kids dirty rooms a bad

also excellent breakfast

variety of breakfast foods

wifi

had a sour smell, sink was clogged, laundry cart and basket of dirty laundry right outside hotel room for entire

i had made the mistake when booking of thinking the king bed room would be ok for my 2 kids because website

great room . room service food was amazing. we will be back

pool and gym are next to impossible to find. there needs to be better directions.

great location, super nice, loved the pool

wifi was spotty in the room.

for money, friendly staff, location, clean rooms, comfortable bed, basic breakfast included, gym

station to go to downtown by metro and it is also walking distance from various restaurants and bar for the

breakfast was nice and served on the 20th floor with a terrace with view

also, the kitchen oven was

the breakfast and laundry

no smothered potatoes or hash browns for breakfast

kitchen staff was very friendly.

the maintenance team was great everyone smiled and spoke anytime you was in eye distance the breakfast was

wifi slow connection

room was a bit noisy from time to time, i think it was close to the ice machine (if any) or the laundry

laundry, the rooms really, really really small

the room service was very expensive and missed some of the order

we miss being able to go to the bar and sit

small lobby, bar area, & bistro

my laundry was not delivered on the day they said (clearly the forgot) because following morning at 6

i thought that this location had a spa but it did not

t efficient) wi-fi difficult to talk to the concierge, never available no spa in the hotel forgot my power plug

my kids really loved the free candy that was available at check in

great even though i forgot to add it with my package when i booked so i missed out on the special bar lever as

the small gym was on the 2nd floor

wouldn t stay at this courtyard never again i took my kids with me it was so embarrassing people was out front

they have bar and restaurant if you don t want to walk anywhere for food

bed was not comfy i was in the room right next door to the gym what a nightmare the room was much smaller than

smooth wifi connection

cleanliness, laundry, food

the food at glenn's kitchen was amazing and delicious every time we ate there

and the roof top bar was really cool

no late night room service

i normally never order room service but when i come back i will definitely order it again

they assited with our laundry and when we fell ill they were very accommodating

no soap in the laundry

the laundry was affordable and convenient

tish and brandin very unrofessional no washcloths was in the rooms had to call several times for laundry i talked

self service laundry was very cheap (surprised it was only 75 cents for a

cheap rates per night, basic but clean and comfortable room with ensuite, and a simple hotel gym which i used

however, the maintenance man came immediately, solved the problem and said he would keep breakfast open for me

gym is run down with dirty filthy used towels lying around for days

great location, professional front desk representative, good breakfast and my most favorite, the grand piano

didnt know the hotel had wifi front desk attendant didn't mentioned it

i found the laundry cart so got my own replacement towels after the second day (they don't dry really well

breakfast or room service at all for the room & the clark didn’t tell me until i was done paying for the room

the bed linen was luxurious and wifi was good

breakfast

is no parking lot and you charge me extra 100$ i don t know why my pet fee was 150$ and my car was 150 fot 3

the coffee/breakfast bar was a nice touch, as was the speakeasy-style bar in the basement

we were very happy with the food on offer (we did not order breakfast options) & bar service options were great

the friday night bar - & food service as well as room service during day was compromised but the hotel was very

aesthetic of the bars, the rooms and the bathrooms is stunning

the bar closed early.

it would have been nice upon check-in to receive written information about happy hour, pool info, laundry,

we were not even able to access the the room until after 7:00 because the laundry was not available and

paying for parking and didn t know how to use the wifi

the breakfast was more than expected. very good

think that they may have been short staffed. took a awhile to get room service.

the room itself, and the gym.

room service was delicious and the beds were very comfortable for hotel beds

we booked a suite with a separate living room with a pull out couch and when checking in with 2 kids at 10:3

and at the bar dante, jennifer, and pete

i wish room service was still available

the one staff member running front desk also taking in room dining orders and running them to kitchen

the bar and courtyards were so nice and well done

the only issue i had was when i was using the gym one of the mornings

drivers or than use uber or lift & no knowledge of excellent restaurants other than steak house & bar food &

i wanted a chai latte in the morning and was told i had to go to the bar to get it

very nice breakfast and wonderful staff!

they have an amazing bar and outstanding customer service

wifi was spotty and unreliable

comfortable bed, clean room, coffee/breakfast options on site

clean and accessible to town easily ,great breakfast choices.

the bar area and the decor is amazing!

the view was great, the pool was huge, and the property was clean

i loved the apartment style rooms & balcony. the kitchen, living room, & bedroom was very clean.

pool was close

bar was closed and i did not find out until i checked in

the location is good because is is very near to bus station, grocery,laundry and a few fast food

laundry falcuties and no desk in the room the tv didn't work in the room had to call maitencece to

i felt safe, the kids felt safe, the beds were comfy, and yallllll the staff

downtown area an to restaurants plus there was a family dollar close by to get snacks etc for the kids

new facilities, good wifi and nice courtyard.

spacious room, clean and comfortable breakfast buffet nice variety

chose this spot because of it's location, stated pet friendly description and apparent good reviews

the breakfast was very good. the hotel was full and the staff handled the large crowd well.

breakfast for the kids was my whole purpose of choosing this location

especially when the staff notice i had my kids, she let us heard her say

the kids buffet was good and the location was great

fitness gym is amazing though

also pet friendly

professionalism of the staff, to the kitchen to the valet parking was exceptional

i heard some kids running in the hallway but that is on the parents - it was new year's eve.

ordered a meal at the front bar - brisket sliders

was able to access the gym

there was a woman who was waiting for her daughter after the stray kids concert and held the door open from

motion lights didn t work , the walk in lights didn t work no marker for my kids to write on red board ,

nice modern environment. great staff. comfortable rooms. great music. good rooftop. great gym

spacious suites good location great breakfast ab has laundry facilities

and charged 20 for incidentals, ive given 120 in deposits dont have back yet, even though no gym or breakfast

and clean my room after two days so i told the manager and he issued clean towels right away the kitchen staff

also there was no pool

staff was very friendly and helpful, from the people at the front desk to those in the breakfast buffet area to

not knowing the kitchen and bar was not finished yet , the parking was a little crazy.

bar and restaurant stayed open until 11 on sunday evening, so that was a plus

was exceptional, friendly, competent room was great, loved having the bar and restaurant

the bar closes too early. no bikes for guests to use.

gym could have been a little better equipped

laundry items were stolen, and instead of helping, the staff were extremely rude, dismissive, and

i could hear a guy grunting above my room and someone running on the treadmill in the gym at

very clean and well appointed hotel with a nice bar in the lobby. the staff were very friendly.

the bar had great espresso martini and friendly staff throughout the hotel.

the bar area needs more staff

i placed the towels outside of the door with full intent of taking them to the laundry room or front desk to

the room is not clean. laundry machine is dirty.

laundry facility

i placed the towels outside of the door with full intent of taking them to the laundry room or front desk to

wifi was a little weak

desk ran out of towels and we had to wait until laundry was finish

laundry, and a pool

laundry room at the facility but we managed to get volleyball gear cleaned for repetitive

dirty laundry in the closet

go down to front desk and staff take me to the laundry room to get the sheets

supplied with all of the amenities it should of had upon arrival such as the do not disturb sign, laundry bags

gorgeous furnishings, comfortable room and pet friendly.

the rooftop bar was closed due to a private party. the downstairs bar closed at 10pm.

pet fee was excessive, especially for a 3 lb chihuahua staying either in her kennel, or her

there was a kitchen smell in the hallway and get to the room. no caffe or bar for breakfast

however, no bath mat, light by bed burned out, no laundry bag in closet

the laundry room was very convenient because it accepts payment through your phone, so you don t need

i didn't like the fact that they didn't have coins for the laundry machine

i should of got a discount or something hire me for the laundry room

free breakfast was hot and delicious, rooms were very clean and had very comfortable beds

our room was located opposite the laundry room, and when we approached the elevator, we saw the source of the

staff very helpful and personable, clean even though older building, laundry access was very helpful as well

laundry room has old and ugly washer and dryer and they are also dirty

was no laundry soap for sale so we were unable to do our washing which we had hoped to do

to do laundry

location is good, near to main attractions, free parking and free wifi

the logistics of covid-19 transmission has our family fearing sweaty gym facilities over the use of a chlorinated

price, easy free parking, location, cleanliness, kitchen facilities in the suite

the kitchen included an oven with the stovetop (late night frozen pizza craving lol) and the pool was unavailable

when trying to wash dishes, the sink pipes was broke so water was everywhere in the kitchen

provide free laundry, which is nice

almost sounded like laundry noise but it wasn t the ac and it never stopped

staff was responsive--albeit belatedly-- to our problem with laundry machines--see below

breakfast and free laundry.

laundry room machines were tiny and only semi-functional

the laundry and fitness room were a plus

laundry room close to restaurants and freeway

laquinta was conveniet, quiet, clean and allowed us to bring our pet dog

complimentary breakfast provided enough space to eat away from others that were serving themselves

location, clean, pet friendly,

enjoyed having the kitchen, it was a plus

n a frying pan in the kitchen

the pool was not open until memorial day weekend.

breakfast was good, staff was really nice, and my room actually exceeded my expectations.

additionally, at $350 a night i had an expectation that with this hot weather the pool would be open

laundry in the open - should have it inside a room

was what i expected from an inn full kitchen, spacious; in short, ideal for a stay working at nearby emory

rooms were large; beds were very comfortable, water pressure was reasonable, tv was good, wifi was was good

that the pool was closed. the wifi was crappy.

could use another coffee packet in the kitchen.

free parking, free breakfast, free laundry, and free beer!

the only real downside was the laundry - there is no washing machine and the laundry offered was incredibly

spacious room with kitchenette, table and living room, free parking, great full breakfast

pool was closed

room had full kitchen and was spacious for two guests

a meeting place for coffee or a lounge, so doesn t really work for the servers either as the kitchen seems

bar in the evening was amazing and lots of fun with live music

the noon check out time makes it most appealing to me. the gym was fantastic as was the staff.

hotel i expect better service, competent and helpful staff, and better access to restaurants and bars

they suggested we order room service

sheets were stained and not cleaned so i'm sure they probably are like the hospital & don't use laundry detergent

hotel with lots of extras: great restaurant, great sized and clean rooms, very friendly staff and pet

transparent about not having room service

too many pets in the hotel

restaurant and room service ends at 10am and doesn t start again until 5pm leaving no option for food on the

place did not have working wifi my entire stay (my meeting was the reason for my stay, on i had to re-schedule

the indoor pool was the perfect size for kids to play

the indoor pool was the perfect size for kids to play

pool is for kids it’s only 3 ft deep

was dirty and we found 2 pills in the floor, which is very dangerous having little kids

hotel insists on charging $100 for a pet fee, when the animal i have is a ptsd service dog thats federally

those two were fantastic, the bar staff and and hours of operation was just terrible the shuttle service does

the room like how it looks wish i could have tried the fitness room and pool not enough time but i like whit i

common area and pool beautifully maintained and appointed

1) the evening bar was closed over the weekend

no laundry in the hotel

handle was broken, staff didn t take out laundry, or bring laundry, staff didn t take out trash, room was

laundry service didn't clean my clothes

i was happy to see that check out was 12pm as most hotels are 11am and they rarely offer “late check out”

t like was that in my room there was a little dog hair on pillows and floor even tho it is a non pet friendly

didn t seem to care about my needs for the laundry facility ended up having to go to a laundromat

were a good size and plenty of room with 2 young kids

the waffles were good though; and the staff in the kitchen area were kind

i didn t have breakfast there.

were a good size and plenty of room with 2 young kids

bed was ok and the carpet was ok, the hallways were dim, laundry carts were left in the hallway all three days

room located by laundry room could hear all during the day

excellent service, room facilities and gym! all you need for a great stay in the cool

the wifi was a bit slow. but not too bad. overall it didn't give my work considerably

loved the personal shuttle they offer! very conveniently located to shopping and restaurants.

the kids was thrilled and super excited about the room and most definitely the pool

was a lot of kids running around

the kids was thrilled and super excited about the room and most definitely the pool

the restaurant bar staff wasn t the friendliest and this was our second year coming to this hotel, you would

really wasn t anything for the kids

the bar had no room

the entire staff was very friendly and helpful...and the spa was amazing

breakfast time was abbreviated (shortened) due to fathers day brunch

any hotel, the bourbon bar area was extremely overpriced , but otherwise really enjoyed our stay

would have liked a larger room i m a somewhat of a claustrophobic the pool and the spa was not accessible

and carpets stained and unclean, breakfast area unclean, dirty laundry left in halls overnight, no hot water

the staff at the front desk was never around to get a simple wash cloth i had to wait till laundry was done ud

staff and the location was great friendly, helpful , breakfast was awesome

the pool closed at 10pm. i would have liked to go swimming when we got back from our show.

clean, breakfast, cozy

loved the key-card access laundry for guests (machines were clean which was a nice change)

the suite did not have a large refrigerator or mini kitchenette.

no social distance rules where set in the pool

indoor pool & gym was clean and available for use

the breakfast and bar facilities we moderate

they didn t have change for laundry

the only major issue i had was with the guest laundry which was disgusting

had laundry available for guest, but no way to get change to run the laundry machines

ice machine, and the laundry machine (dryer specifically) were not functional and the staff didn't seem to know

checking in we weren t given a wifi password

wonderful breakfast in the morning, quiche , cereal , meats and cheeses

gym, room was comfortable.

did not like that the bar was closed during my stay and that there was no hot breakfast served

i really needed the room i reserved because i had kids

the shower, breakfast, and the location.