wifi was perfect

water was extremely hot(straight to boiling from tap) would of been concerned with young kids

clean and comfortable room,easy parking onsite,only met one person from the staff very helpful and polite

clean and tidy. lovely breakfast. good parking and extremely pleasant and helpful staff.

very clean, well kept rooms and a good breakfast. friendly and helpful.

good shower, plenty of parking good wifi in room

the hotel itself had some great facilities, including a fantastic breakfast and bar which served drinks

hotel was easy to find, information was sent in advance, including wifi password, which was great parking was

wifi didn't reach the room i was staying in

even a bar and restaurant downstairs

by a washing machine in the adjacent laundry room on spin cycle and the cleaners talking outside our door going

after settling into our room we ventured into the bar for food

plenty parking

there was parking available when we arrived

the rooms are clean and the wifi reliable

kids bed extremely uncomfy, felt every slat

you could hear kids and adults shouting and walking around

com didn't make it clear that if a pet was booked in only family rooms could be booke; the room allocated was

peaceful, great food and bar area

accommodation but the room that i had i would say was i little small bar a little

nowhere to hang any clothes. wifi code not obvious anywhere.

lovely hotel great location so clean and great on site parking

wifi is awful and you have to keep reconnecting after a couple minutes and no phone signal in the

the bar is lovely and comfortable

i had room service both nights i stayed and the quality of the food was superb..

was not working today because we payed for late book out so we could have extra time in the spa but the jacuzzi

stay with kids

no room service

parking spaces a bit narrow, but i assume it is to accommodate all the guests.

comfortable room and very clean too only disappointment was no liquid soap in the bathroom only a bar of soap

staff were really friendly and the breakfast was very good

the location, facilities, cleanliness of the room, the parking, the bar was reasonably priced, the staff were

staff, the food, the room , the bar and the general attention to detail was spot on

better wifi

dinner in the restaurant / bar really nice

our room was next to bags and bags of laundry which were stacked on the floor in the corridor

what to expect given the rundown decor and poor cleanliness which culminated with a pile of dirty laundry bags

no wifi in room

central town centre worksop location with plenty of off road parking, near station and shops

bar good prices

the view was amazing, the rooms was lovely old fashioned and the bar area was lovely and big

the bar was very comfortable with a very good choice of beverages

interesting historic accommodation really helpful staff good breakfast and bar food

was a two day halloween event which meant car parking was confusing

parking, interesting building and grounds

breakfast was very good

the food in the bar area was lovely, and we had room service which was prompt and very good value

great food had a bar meal which was very good and a massive portion as well, breakfast was also very nice

breakfast was good with a great selection

parking was around the corner in a low cost car

30 and there were dirty trays and bags of laundry in the corridors

in one, breakfast and dinner included, spa, gym, pool, a lot of green areas

spaciousness, good food, great surrounding grounds which are very well maintained, great parking and staff were

breakfast and spa/pool

breakfast and spa/pool

is safe to stay and its comfortable and clean my kids love to stay in the rooms and they enjoy it

gym was amazing room amazing staff brilliant.

to find on main road, easy parking next to reception

rooms & the corridor wasnt great, there was also a lot of noise outside our window with kids playing and people

kids running up and down corridor until midnight

the location of the room was above the laundry and adjacent to the service elevator and some noise was coming

comfortable room with efficient wifi

also room service got our order wrong everytime

excellent location, beautiful building, professional staff, excellent breakfast, easy parking.

understanding with stuff and parking better communication with other authorities like booking

was a bit slow in the bar area coming round to ask if any more drinks were wanted

no pool

i wanted breakfast in my room but it was not available

the marketing puts a lot of emphasis on free access to wifi but we couldn't get any

bigger gym facility other than that no complaints

happily offered to help get our laundry done for the family

really nice stay.room was excellent. wifi was great. staff really nice.

cosy decoration friendly welcome everything clear - wifi, rooms, local amenities dogs accepted

this hotel has ample parking and strong wifi

room location was straight off the entrance opposite the kitchen

there was a laundry bag in my bedside drawer when we arrived

upgraded to executive suit, late check out for free and excellent front desk staff

the hotel has free parking and free wifi

the bar area was very nice and comfortable.

24hr room service, but not a big deal

so unless you want to have dog walkers passing your window or want to witness the laundry delivery on a sunday

gemma the receptionist excellent, dominic and the other young guy working with him at the bar were friendly

free wifi

we did appreciate the free use though and the gym was an added bonus

was dry not fresh stored drink machine at breakfast wasnt working second room was dirty, carpet stained , bed

dirty dishes and laundry left in the hall for at least 15 hours during my stay

plenty of car parking, very easy to find, staff couldn't be more helpful and

good breakfast and enjoyable bar area.

no ev facility ( hasn t worked for months )- hotel chosen as dog friendly with ev

resident bar closed early and room service carried a cost

so dangerous and that was the only sofa seating in whole place (see pictures) also full of laundry placed on

location nice and quiet,not far to ilkeston centre,has car parking,a small but well equipped gym,rooms are small

was extremely clean, had parking and great breakfast room

a beautiful property , well located , excellent secure parking , clean and elegant

wifi is very intermittent and doesn't always work

on arrival we found a bag full of dirty laundry in our room and on reporting this to reception received no

more choice on the room service menu

ample on site car parking and the breakfast was good

room service team were very good

girls in the bar went over and above with my requests xx i've stayed here twice now and will continue to do so

excellent wifi connection no loss of service experienced even in bad weather

plenty of bins outside making the grounds very much pet friendly

room service was less than optimal

we had room service for meals because we had taken two poodles and did not want to leave them alone in our

parking was great

dirty laundry hanging in bathroom from previous occupants

i was also missing a laundry bag and had to go the the reception to get one

it was still empty next day morning 8am), towels are too hard (come on hilton, just need to use laundry softener

the breakfast was excellent with good amount of choice

everything didn t get a chance to go in the pool but will definitely next time

always laundry and cleaning carts lining the room corridors at every time of day.

water, teabags, laundry bags/forms etc - but i'm

kids only allowed in pool for 2 hours a day.

(kids under 13 eat free which is fantastic)

kids only allowed in pool for 2 hours a day.

too noisy to sleep and you couldnt walk down the corridors freely due to piles and piles of dirty laundry that

location for event we were attending. easy walk to restaurants, casino and shops.

breakfast was boring and the bagels were stale every morning which was a bit weird.

breakfast last time we stayed

expensive ev charging but did the job

laundry all over the corridors - cupboards open etc

dirty and unclean, the room very warm and made us feel a bit sick, floor on landing quite uneven laundry everywhere

great location and room, gym if needed good shower and bathroom

- our neighbours had kids who, i kid you not, were not walking but stomping and jumping around, any time of

had an issue with a loo not flushing which was sorted before we could put the phone down to room service

the ev charger could have been better lit.

spa was fantastic & the staff the receptionist was very welcoming & friendly

parking, a warm and welcoming environment from when you step through the door

a beautiful hotel / spa , one of the best spa s i have ever been to

enjoy the spa and lunch in there was really nice staff friendly and helpful room was really nice and modern

to get in shower,but not a problem only there 2 nights,but always laundry trollies in corridor

big comfortable room with a safe and a mini bar fridge

with convenient parking, a decent breakfast and gym, i would recommend the hotel

the size of the room and free wifi and brilliant size tv!!

the hotel was a good location for shops, bar and restaurants. our room was clean and comfortable

lost a stuffed toy which i suspect was taken out with the laundry - no-one really made any kind of effort to

room was clean and had a hairdryer, kettle, tv, laundry service, and en

only thing i didn't like is that they appear to allow kids to come in off the street and sit in reception messing

the breakfast was beautifully set out and cooked to perfection

friendly and helpful staff. clean and comfortable. good value for money. good wifi.

the room was also noisy (over kitchen - dishwasher or laundry room - washing machines

no facility for pressing clothes or laundry

also a nice late check out as standard

cleanliness, quiet, comfy beds, bar and resturant on site

room service top notch, and the best fish and chips i have ever had in my life

i was particularly impressed by being allowed to store my push bike in the laundry room over night, although,

the gym was closed

room service, breakfast, the room.

no 24 hour room service

only thing that was disappointing was when we called to order room service

robe provided and when we asked for another we were told that they had not yet come back from the laundry

saturday morning, when i asked what the noise was the next day, i was advised that it was their laundry servicers

a nice room, comfy bed, easy check-in, the staff was lovely and the pizza room service option was amazing

and the staff were very helpful in letting us know about their drinks offers, opening times & room service

nice to have a bar there as well and check-in staff couldn t have been more friendly and helpful

marks on our bottom sheet from the laundry that should have been noticed and not put on the bed

the tiny gym with lack of equipment....but that's me being picky!

very expensive for where it is, lots of noise from kids/ students

very spacious and comfortable room. free wifi was hassle free and fast.

wifi strength was sufficient

he came to my room, confirmed hearing the noise, but said there was no laundry on that floor and suggested it

nice room on 11th floor, but next to laundry cupboard which was made a bit of a low noise, although this was

we used the gym facilities

other hotels have more facilities like gym or pool. no fridge in the room.

the bed was also really comfortable and the room was spacious the food in the bar was fantastic and good value

being techi i can never get the wi fi n use tv or order room service yes of course i could get help

clean and comfortable rooms, great breakfast, easy parking and cheerful staff

ev charger hogged by one car.

beautiful grounds, excellent parking space, and a really great breakfast

wifi is really not good enough, i had to be moved rooms to get better wifi, which was not much

room wasnt ready on arrival due to laundry issue

nice room, good bar and breakfast

cleanliness of rooms, bar and restaurant area, easy parking and close to amenities

overall excellent accommodated my request for early check in

wifi cut off

from laundry outside our window all night

toilet paper there was neither a lake view or a garden view only a view of the loading area and laundry

for the superior room i wasn't that impressed with the view from the window over the bins and laundry room

was really tasty and nice drinks at the bar however the speed of initial service was quite long to get any staff

had three christmas functions on so no bar or restaurant facilities though they would do room service for both

great welcome, staff were fantastic, great bar and the food was lovely

a bit slow on the bar but was quiet season so likely weren't expecting a drinker at 3pm on a tuesday afternoon

bed, quiet location, friendly staff, and on-site parking

wifi in room, very poor signal, not working

the place met all my requirements including the off road parking which was a big help.

room was very noisy throughout the night, especially as it was situated above their laundry loading bay

laundry not provided

, nice big bed , tea & coffee in room , a lovely breakfast lots to choose from and a great bar

excellent food in the restaurant and bar area

ordered room service which was quick but my choice of dessert was disappointing.

in rooms noise from laundry room and extractor fans breakfast was a bit chaotic with limited

wonderful pool and spa

noisy kids running around one evening - but it was school holidays.

bus service into town, free parking & wifi

friendly staff, modern refurbished hotel, good sized parking, good menu, excellent location, food excellent

location, views over the the golf course from the bar and restaurant

salt suite, huge bed with a roll top bath, 2 single beds, kitchen, lounge area, sauna (although not working)

they also have fantastic looking golf course which sadly we did not have the time to play

kitchen had everything we needed

very cool cottage. spa bath was great.

we had to go up to the bar to order food and drinks, and for the price of the food it would have been nice to

very open view of the beautiful golf course, but felt a little exposed

the parking is private and free

good food - i had room service and there was extensive menu

we love golf so we enjoyed a game