wifi was a bit slow

of room service after 9

easy parking

him we find this a great hotel to stay outside but close to city with advantage of onsite parking a big advantage

the walk to the breakfast room from the hotel was fine when we went due to

ev charging point handy, location is within a few miles of everything, food was cooked/ presented

vomited and the staff were so nice and helpful as i got the area cleaned up and my wife took the kids back to

have to pay a service charge for room service if you order from your room, but if you order at the bar to your

room was clean, enough space, good wifi, badhroom was nice and clean.

he worked at the bar to

food and laundry still on table etc

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

room was next to the laundry so i could not have the window open as an extractor or something that was making

ordered room service for my daughter, nice food which was delivered quickly, exactly what was needed

pool or spa given the space you have entertainment for the evening would have been a good idea kids menu could

there is also public laundry right across the road

* no laundry service

to the river hotel with cocktail bar and good vibing music staff very welcoming and

get the best value out of your money, had free coffee free parking and free wifi

parking, good size room, bathroom small but functional, excellent shower with great pressure, bar on site &

no laundry service

laundry deliveries early am

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

location, parking facilities, restaurant, whole hotel in general

great no kids in the swimming pool after 5

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

the breakfast was excellent and the room was very clean and the facilities in the room were excellent

place was clean ud83dudc4cgood breakfast and such a good price

best staff. 24hr bar and menu which was very convenient. excellent value and super comfortable

breakfast was good my partner was very happy i would have preferred tomato instead of beans and a

no laundry service available. this was important for my trip.

room excellent the most comfortable bed, room service exceptional staff amazing.

was spacious, with a view of the golf course

only disappointment was the pool my 11 year old was so exited to use the pool but it was a spa only for over

we love the bar and restaurant downstairs and the balcony views of the cricket pitch

wifi very poor and unsecured site.

we were really happy to hear that it is a pet-friendly hotel

value, great location, plenty of parking

free parking

all members of the team lovely restaurant food very nice charlie's bar very cosy free overnight parking close

location of the room was right at the far end of the hotel again; this time overlooking the laundry collection

cleanliness, all the laundry was piled up hallways with no cleaning staff in attendance, made the place look

wifi was a bit hit and miss, but the hotel itself was great

wifi is excellent, and hotel is innovative in layout but got everythiing right

wasn't a dislike but they were working on upgrading spa facilities which was a shame

room was next to laundry so got the hum of washing machines all night

room was dirty, both the laundry and crockery

com says pets/dogs are not allowed in the hotel, they are

good wifi

perfect to stay before playing at ampfield golf club, just 1 mile away

there are always laundry racks stacked up outside

were placed in the room next to the laundry room there were times of the day it was very loud and i had to call

noice at 7am when the laundry van turns up and starts loading and talking loudly

laundry trucks outside the room woke us up loading all the line, directly next to room

cold should have been fixed since christmas i was told our room was above a heater vent by the laundry room and

this is a definite gem of a bed and breakfast that i would not hesitate to book again

they changed the yogurt and kind of fruitin the breakfast to my preference

superb location and great continental breakfast

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

great breakfast

there is no guest laundry.

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

no car park or laundry room

in the event the room was next to a laundry room where there was a clear sound of

the kids loved it

noise of the laundry woke us up occasionally

was only here for 1 night and didn't use the bar or restaurant

the bar staff were also really lovely

hotel pool was under refurbishment which mentioned not available in booking section and wifi not reaching the

very god breakfast

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

the ibis budget across the parking lot has a laundry which we used

i am travelling with two kids, aged 10 and 2

on breakfast, if selected

no kids menu for evening food

i was happy to find laundry facilities after a two week cruise

was blocked due to dirty laundry being stored in front of it, a lot of dirty laundry which was there for the

best part was that it had a laundry area to wash and dry clothes

easy location from train station, staff very helpful, laundry onsite to use. breakfast was good.

the laundry is rather expensive to use

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

saleem on security was very friendly and helpful and went out of his way to interact with our kids

very small bar not a great selection for evening time

price, location, and getting laundry service.

perhaps we were above kitchen or laundry room but it was at times rather unbearable

there was no way my kids where staying there

stayed for 2nights with my kids,the rooms were clean ,the receptionist was so polite helped us in whatever we

the wifi could have been stronger but other than this no complaints

willing and able in recommending laundry facilities close to hotel

the laundry room ($4 each for washer and dryer) with free laundry detergent was very convenient

laundry room needs to have better instructions - or at least for americans

trucks reversing as i think our room was directly above the service entrance for deliveries and laundry pick up

fully equipped kitchenette, paid laundry room and a small gym

very helpful staff. very convenient laundry room.

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

good size rooms fully equipped and very clean and the green thoughts to the laundry!

had to chase a bit for my shirt to be returned after laundry

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

we had a car blocked in by a laundry van for 20mins

sometimes slow waits to call reception / order room service

spa and pool facilities really good

the spa was quite small. had hoped for it to be bigger.

so we did have a balcony, which was excellent, but unsure why there was a kitchen space, as non of it was

in the corridors,reception never answer your call you have to go down for single simple thing, laundry must be

if it had a laundry it would have been good otherwise we made do.

could do without the music in the restaurant at breakfast

a lovely stay at the hotel all the staff were fabulous breakfast and restaurant meals excellent well

plates and cutlery in the restaurant at breakfast were none too clean.

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

they blamed the laundry but with only 8 rooms carry spares

early check in no prblem.great room

was lovely and comfy and the wifi was good

wifi connection in my room for four days despite reporting the issue

laundry facility in house would have made things easier

to stay somewhere near paulton s park that doesn t break the bank and where staff is used to kids (knocking

brilliant breakfast selection, easily accessible and great for the kids

free wifi access

kids running up and down the corridor at 645am

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

the staff were charming and helpful. i enjoyed my tea & cake, dinner & breakfast very much

all the serving bar and restaurant staff were great, flexible and very helpful

facilities in the room good, wifi, tv, tea and coffee (inc coffee machine)

very good breakfast with waitress service.

veggie breakfast option was delicious, plus there was a selection of extras to help yourself, including

breakfast

the wifi signal was rather weak in the room

quirky and unusual, with friendly staff and a tasy breakfast, what more could you want

lovely breakfast

all the dirty laundry everywhere

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

laundry/dry cleaning service

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

in and were given our keys, we found our room not ready at 3:30pm with the door wide open and a laundry bag sat

get me from my room to reception,i was lucky to come across a vey kind gentleman (he was taking laundry in the

room offered not acceptable too noisey ( loud humming from adjacent laundry) i paid for upgrade to priviege room

laundry let them down as had t change twoels that were marked

room seemed to be next to the laundry room

property is very dated, windows not doubled glazed so it was noisy, we were next to the laundry room, staff were

the hotel is calm and efficient, my room was of good size, comfy bed, large desk, good wifi and tv, fair size

some breakfast items was very over cooked make guest aware the mini bar is complementary

g wifi code - room service

although some renovation work going on, the bar area was really nice

asked for an early check in so we could get ready in comfort, and when we turned up at midday the room was

poor response to room service requests.

early check in, friendly staff.

breakfast excellent and bar was cheaper than the pubs around

room service

it would be better to have refrigerator, hot breakfast, and laundry service.

very comfortable, i was expecting to hear foot traffic being so close to the lift and above the bar but it was

rooms are well clean, very modern. great place to take your kids.

restaurant and bar next door to where we were staying so that was ideal

we couldn't really sleep with kids

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

gorgeous outdoor meadow bar in the summer

we love the pool and how comfortable the rooms are

amazing vibes great staff good facilities has gym and spa

really nice touch for the children with own robes, cookies and kids packs on bed

there was quite a drama as they lost my laundry and this was

the whole vibe is beautiful, the spa area, pool etc is lovely, not really enough loungers or lockers for the

staff were very accommodating - we needed quiet room service so as not to wake our very young baby, and they

was good, with the mix of shops, bars and restaurants with a nice room and a spa at the end of your trip result

was awesome, our room was quiet and comfortable and the spa was great except that the pool was out of action

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

i think some spa music in the background when your in the pool and leisure centre .

noisy kids shouting at 1am evidently some conference

staff were fantastic it was our 1st night after getting married and they put rose petals on the bed amdade swans

as technical and advanced as it was, was not suitable for a relaxing shower, more like an after gym massage

parking and restaurant seating

didn t really like using tablet pc for room service.

parking a little awkward - 250 yards from the hotel

gymnasium not integrated into the building and quite small

liked gym accessibility

also the bar is open late which is a nice touch

very well equipped gym

bed was comfy and had a lovely cooked breakfast.

comfortable room and having room service available for meals was a good idea in these times of coronavirus

laundry service offered

location very handy and we were able to use their laundry facilities

easy access, good parking, comfy bed, good food, would use again

free parking and free wifi

it was a bit cold in the bar but then it was raining- typical uk summer!

having the laundry done and a delicious evening meal.

easy to find. off street parking. the warm welcome. a very clean and well laid out room.

good off road parking

plenty parking, recommend you stay here if in the area

property was easy to find with parking

stay, our only issue was no response when we called reception/room service a couple of times but think the staff

staff were great (particularly reception and breakfast) and the little packs for the kids were so cute

to serious, bar staff seemed a little to stretched, champagne delivered and poured, ice bucket came eight

the restaurant was closed and the food in the bar was pretty poor as was breakfast which was also understaffed

however there is a bar in the

room seven had the laundry vent near our window

room was clean we were given the option of having the room service (we chose not to)

the staff were very helpful and gave us room service to enable us to have a drink in the quite of our room

lovely staff at check in and breakfast

we had room service at the night, it was perfect for us

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

our room there was laundry sheets hanging over the banisters

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

breakfast service by sharon was excellent room service was quick,pleasant and efficient reception was equally

we did not eat in dining room but had food off the bar menu which was very good value for money,breakfast was

bags of dirty laundry sitting there waiting to be collected

all 4 staff we met, two behind the bar, dealing with the golf doo, and really friendly to my partner and i

they didn't mind the noise from the kids or the dogs roaming around the pub and were so kind and friendly after

it was perfect for me and my kids

lovely big room, nice breakfast friendly staff

was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

bed and pillows fantastic, food lovely, kids loved the pool.

parking. location. staff.

was nice we could take our dog along with us and the onsite pool was a hit with the kids with late opening times

kids loved the swimming pool

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

she hung our coats in the laundry and couldn't have been more accommodating

the staff were great . especially marco who helped us with our laundry .

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

the staff were very friendly, a nice welcome from the reception team and a very happy bar and restaurant team

the wifi was a little bad

and a golf course adjacent which, when it s wintry and empty, means that non golfers like me can do

lovely hotel warm clean rooms lovely friendly staff ease of parking

katie, tom, tao and phillip were great, as were the other bar staff but we can t remember their names

good location, lovely fireplace, friendly staff and large parking area.

the style of the hotel was lovely along with the variety at breakfast

no room service

clean pleasant room. nice garden one of the waitresses was friendly and polite early check in

and helpful staff, room excellent and the parking was very useful

also the new laundry arrived at 7

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

evening dinner menu quite expensive. an option of cheaper bar meals might have been helpful.

excellent location and great breakfast

there was no room service facility

easy off road parking

great to have fridge and kitchen utensils and fab shower with very hot water

parking was not a problem

good cask ales in the bar and a nice atmosphere in the evening

was a real surprise, not so much a room over a pub but one of 3 self-contained units, including kitchen/self

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

pool, its clean, cold on a roasting hot day, loads of lovely gardens to enjoy, a zip line for the kids, setting

were excellent, special thanks to jack and the bar staff for making us feel so welcome with a 6wk old baby

my only concern was that my room service trays arrived uncovered

showers in spa not working

good choice of drinks at the bar and very

the spa was brilliant

thought there should be more outside space available for lounging, enjoying the sun, maybe even an outdoor pool

car parking sometimes tight signage not clear on arrival price did not include breakfast

the room was well appointed and wifi worked very well