loved that there was laundry facilities

water poured from under the sink and flooded some of my stuff (laundry) and i had to use all the towels to stop

didn't check fitness room or pool - maybe next time

swimming pool was too cold, but clean clear areas around the pool, although some kids were splashing around made

had trouble getting wifi but we were the last room in the hall so i assume that was the cause

the pool area was clean and the kids had a ball

the pool was cold

very safe area and free parking

front desk, cleaning staff, breakfast staff and managers are all professional, hospitable, and helpful

the pool could be a little warmer.

very clean and well maintained. the breakfast was well stocked and very clean.

breakfast was great! pool was very nice too. room was comfortable.

the pool is open and available to use, as long as 10 people or less at a time, social distancing

parking lot could have had better lighting and cameras

was awsome because there were 2 gas stations, a taco bell and a cracker barrel all in the same parking lot area

had a good breakfast. nice staff

parking was tight

very friendly service, good breakfast, great location

pet friendly and close to the flea market.

location, very friendly staff, and very convenient for pet owners

we only stayed one night passing through but my kids were begging to stay longer

we enjoyed the pool and sitting out in the great lounge area

the inside dinning an bar was beautiful

the gym was the biggest gym i've seen at a hotel

the outside pool looked amazing only if it was warm outside for a nice pool day

i asked for an extra pillow for my husband that had surgery and was told they would have to call laundry when

laundry was in an alcove outside, and looked dirty

there was turned over laundry container in front of our car with a raccoon under it when we walked to our car

i am assuming she meant laundry because she was working on the room right next to us

out dated, not very clean, wifi is terrible, shower curtain smelled like urine

noisy from being near the laundry room

laundry facilities not working

also we were under the impression there was laundry on the property which there was not because the machines

hair dyer, iron, or laundry bags in room

there was no washer or dryer in the guest laundry

i liked that they had a laundry for guests

the dryer in the laundry did not work very well either

laundry facilities to small for building

the room was next to laundry and still heard big trucks drive by

laundry

everything was functional including elevator, pool, hot tub, ice machines, laundry facilities etc

didn't like that they wanted you not to use the laundry

the laundry room could use more detailed directions for coin usage.

laundry is change operated was the only complaint (need to upgrade to card reader)

24 hour pool was a fun little surprise for the kids

disrespectful laundry loading and unloading by my room6115

i was able cook and do laundry as it was like home yet a vacation

we had to wash our own laundry, for the money at least they could clean the room every day!

had no room service menu and when i called to ask for one they told me to just call the kitchen and just ask

golf, pool, water park on property

value for money except that laundry services were not available during our

the washer machine for laundry is poor and dirty, also the pool closes early

dirty laundry

it had laundry right on sight that was helpful

i didn t like the fact that the room had rugs i usually stay at motel six for the reason the pet rooms were

my clothes were in a laundry bag and was soaked from water leaks too

loved the free wifi & extra charging ports

not enough room for 1 adult and 3 kids in my room but , it was clean and stocked

clean room, good wifi, gym, and heated indoor pool

the traffic was a booger and therefore maybe a traffic light that the exit of the parking lot would have been

no guest laundry.

no laundry facilities.

no laundry and the rooms where not that clean. too expensive for what it is.

the rooms were very small and no guest laundry

too much noise late at night. sounds coming from the laundry area

not enough pet friendly rooms

clean. parking is great.

my kids really enjoyed it

lucked into larger wheelchair accessible room which was nice with kids

the parking had very narrow spots that the wheels touched the lines on both sides.

breakfast was great

speed of check in and checkout. breakfast

the breakfast was okay

staff was very nice and the inside pool was great for the kids. close by to pigeon forge

location and breakfast

i was very happy with the fact that they provided a washer and dryer for doing laundry.

staff, bugs in rooms, the guest laundry consist of 1 washer and 1 dryer

its awesome, cheap prices its good for truck parking too.

accidentally reserved a smoking room and the staff stated they couldn't change it even though i hadn't paid

breakfast was minimal. not what we expected. that was the only negative.

really liked the fact that it had ice,drink and laundry room on every floor

having more than 1 washer and 1 dryer in guest laundry would be convenient

the wifi reception

parking was free, well lighted and secure

gym, indoor swimming,just had a great experience

missing laundry bag and cleaning could be better.

the location, the laundry facility, the fact that you could take the stairs and skip the elevator, and having

wifi was down in the morning and room phone did not work.

well lit parking

breakfast was nice and the staff really made it special

there were roaches in the laundry room where the ice machine was and there's junkies hanging outside the hotel

my husband fell and hurt himself in tbe laundry room wet floor and no wet floor signs

no pet deposit

road all the time for my business and i love that motel 6 allows dogs and cats since i am a pet transporter this

pet friendly no fees

an indoor pool it was freezing, had to leave to get coins for laundry, ask for towels, and the room stayed very

better breakfast. coffee in lobby

poodle & their website said they were pet friendly

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the

where a little to hard and the eggs at breakfast where not real or done and much money as they get please use

they didn t have laundry and a ice machine

parking was a nightmare

with a fridge, microwave, coffemachine, hairdresser, a tv set a little behind the time, free wifi and a silent

seemed very safe and parking lot well lit

great wifi

near attractions, restaurants and family liked ability to have a place to workout and do laundry rooms clean

comfy beds and warm room. laundry on site. drink and snack machines are not far from my room

indoor pool

no breakfast and no gym

place was awesome great for my kids and family

on site laundry would be super convenient

no heated pool or fitness center or laundry facilities

that it was smoking

room was noisy, we were woke up at 1am to someone revving their engine (with no muffler) in the parking lot

roaches/ n the pool was green so we could not even swim in that unless we wanted to catch something

asked for 2 blankets and she said they're in the locked laundry room

room was clean and tidy, the laundry facilities were really handy and all the staff we came across were lovely

always smelled of cigarettes, not sure if housekeeper smoked or designated areas to close to laundry

rates, saving grace was the guest laundry, but twice the price of other places we ve stayed

was fairly clean parking was good laundry room. was clean room where good

we went to the lobby where the receptionist was alert and offered us the laundry room (without windows) to stay

pool is meh

would of been nice to have clean towels and to have room service clean the bathroom before we came back to our

clean rooms, pleasant staff, free parking.

do not move, close over windows, only shears, bright light from parking lot lights shines in room

also, when checking in we asked about laundry facilities

continental breakfast laundry room needs maintenance in vending machine jamed

we liked that there were laundry facilities on the premises

stay and was told i had to return them to get more even tho we already had taken down all our laundry

i called and asked if the laundry detergent machine worked and told him it wouldn't working for me

i spent an entire day of my vacation looking for another hotel (with laundry facilities), washing everything,

the sheets smelled like oil from the bearings in the laundry dryer

was clean, staff was very nice, breakfast selection was good, they also have guest laundry and they accept pets

on site laundry and a room safe would be nice

the outdoor pool area is nice and cozy

the laundry needs to find a fabric softner and use it

guest laundry with 1 working washer and 1 working dryer, coin operated

only 2 towels for a king room they said someone didn't do the laundry cigarette burns on counter non smoking

hallway smelled of smoke, but our non-smoking room did not.

the pool was clean too

the laundry area is very outdated, so outdated i'm surprised the washer and dryer even worked

it was a great value and we was able to have our pet there

pool was clean

pool could use some lounge chairs and there was an issue with bees swarming by the pool gate

complimentary breakfast included hot items like sausage (also a waffle maker with batter ready)

breakfast could of been better, but was very good.

eat breakfast , but i heard it was great, and the location was great

did not have breakfast. bed very comfy & love the selection of pillows!

love the new update of the breakfast area

the staff from checking to check out and breakfast crew were better than you d ever expect

would like pet free rooms to be available

hotel was in an ideal location for us and parking was ample

breakfast was delicious and very fresh including the coffee

the pool area a little small but still nice we had a great

to the location being very lake touristy, the only complaint that i have is there is no paved parking area for

liked the fact that there was a laundry room with detergent available for sale and the view

i was surprised at how wonderful the breakfast was and room to sit and enjoy

dog friendly, clean pool, next to everything

comfortable and clean beds. pet friendly.

cups should be bigger and have kids, since you can't sit in lobby and drink coffee

they don t pay attention to stuff in room like no laundry bags, no clean tissue in box

laundry facility is an extra perk

they had a laundry area to wash your clothes. staff was friendly and helpful was clean.

more parking spaces are needed.

the pool wasn t opened yet due to it being cleaned for the summer but the pool looked very well kept

drawback i ever have is i wish there were laundry facilities on the 1st floor

loved the room, the fireplace was nice, plenty of great pillows

my only dislike was the small size of the gym room.

lost wifi on the balcony.

parking is very small and crowded. very hard to find a parking spot.

also had to call for supplies (toilet tissue, bedding for couch bed, laundry detergent)

the condo, a very spacious bedroom and the washer and dryer in the room would have saved doing laundry when we

pool quite a bit from room meant taking kids out in cold after swimming

my kids thought they were living the high life our deck did back the main road but no issues with

mini golf and the pools .

needed laundry facilities for guest

the two encounters with the front desk staff (check-in and change request for laundry) was somewhat uncomfortable

also, we had reservations and our room was next to the laundry area

on site laundry plus

they closed the pool too early. it was 93 outside and a dip in the pool would have been nice.

we was right next to laundry room and it was loud around 7am from the staff rolling stuff up and down the hall

the internet connection/wifi

clean, comfortable, staff was more than helpful and friendly, hotel is pet friendly

i would have my kids run down the hall to press the button in advance

wifi was inconsistent, tv channel selection could be improved, tv channel guide would have been

needs updating laundry dryer didn't dry my family's clothes

the balcony over the creek was awesome. and we saw a bear ud83dudc3b in the parking lot.

the pool was great for

liked everything it was a great place to stay an it was very quiet and i love the swimming pool

location. spa tub.

hallway crowed in the morning with laundry baskets as cleaning staff was preparing for the day.

deal, but be aware that if you need ice/vending it is only on the 1st and 4th floors and a guest laundry is on

were odors in the laundry room/ice machine area; and different locations while traveling from the 4th floor to

laundry facility onsite it excellent, staff was friendly, and parking was not bad at all

super small laundry room

only little thing was there laundry

husband had an allergic reaction to the laundry detergent that the sheets was washed in, we informed the front

parking area, only 1 ice machine, no complimentary breakfrast

the wifi was spotty at best

view in the parking lot over looking the balcony was gorgeous for sunsets/sunrises

towel were hard and sticky ( poor laundry)

they also have laundry facilities and a pool, but we didn t use them

the laundry appliances are old but worked

they have a laundry room

ladies at the front desk and another lady working today we're kind enough to hold some laundry i accepted dentoy

it was the first time i have ever smelled the laundry detergent on linens in a hotel

we finally had to locate a nearby laundrymat to finish our laundry

our room was too close to the laundry room and the noise was a little loud

was loud with the door opening and closing late into the night and early in the morning and the laundry and

room was located near the laundry on the first floor

wish they would have had laundry on every floor

had to go back to the front desk several times because they didn t have any clean in the laundry room

we do not like the laundry room noise

did not go to breakfast but the location is great absolutely favorite hotel

the whole place was very clean and the indoor pool made the kids trip

without your eyes burning staff was not very friendly dryer was not working when we went to do laundry

i did not like just wish there were laundry facilities on every floor and more than one washer and dryer in

loved that this hotel had a laundry room

requested a pool view but it was right over the laundry room vent area and had a horrible gas/propane smell,

new, computers with internet access available in common area, free breakfast - nice selection, laundry room

location loved the ice machine and laundry room and the outside pool and the beds were

couldn't make change for laundry facilities

they were doing laundry

the elevator was questionable, and the staff w/dirty laundry use the elevator with the guest

they looked at me strange when i asked for a laundry bag

we ask for extra towels and he said he couldn't give us none cause laundry people was already gone

found old laundry in the closet from a previous guest

was hot an i call the front a they put us in another room an it s was wonderful they have free breakfast from

nice pool

greeted me and was able to check me in after i explained that i just drove 13 hours with my kids

need pet friendly and staff to make sure we get the room we booked in the future.

my kids loved the water area

sheets and other linens were nice, breakfast was great, and the pool areas were all great

very quiet and clean. good breakfast choices.

the gym was an added bonus and very clean with updated equipment

no parking

the room was large, pool area was great for the kids.

the heated swimming pool was fabulous

bed was not comfortable it was hard it kill my back the first night there was a bus here and kids screaming way

fitness room treadmills didn't work

a hot tub, indoor and outdoor pool, a water slide, restaurant, bar and elevators with lobby luggage rollers

2) went to check in at 4pm and they said it wasn t ready while i have 3 kids

it was wonderful to come back to the room and warm up by the fireplace

staff, cleanness, price, pools and hot tub wonderful, and clean

the hotel has a wifi network but doesna

expensive issues with laundry facilities not working- but maintenance did ensure that i got my laundry done in

laundry room

only problem i encountered was that the dryer in their guest laundry room was not working correctly

the smell of the breakfast coming from the kitchen every time we went to our room on 1st floor in the hallway

the only thing i was disappointed in was the pool was nit ready to enjoy.

laundry facilities had only 1 washer and 1 dryer

they did offer their laundry room after checkout but at that point i wanted to get outta there

since the covid-19 problem, but when i'm paying for a service, i should not have to return soiled laundry to

plenty of parking

our kids loved the outdoor pool

needs a change dispenser for the laundry room.

the kids loved the pool and breakfast

better wifi

room was clean and the breakfast was good and there was parking at all times

the kids loved the pool and breakfast

the view, close to everything. great breakfast. the shower was perfect. laundry room close by.

of the laundry to my room was not ideal, the going between building was a pain at times

room was located on the ground floor near the laundry room

bright idea was it with installing bluetooth connected washing machines and dryers in the guest laundry

room was located near laundry room lint was all in our room and there was an unusual smell in the bathroom

i enjoyed the friendliness of the staff, the heated pools, modern gym and laundry room

there was a lot to do on property for kids and adults

just wish the bar was open a little longer.

hot tub next to parking lot

just loved everything about my stay but i really enjoyed the lazy river pool and especially the hot tub

the housekeeping laundry room was across the hall from us, not sure if that had anything to do with the noise

we were on the first floor near the laundry room and pool so, it s possible that was the reason why

i woke up both mornings with red swollen eyes, it was one of 2 things the pets or the laundry detergent used

how the pool is open 24/7 as well as the laundry room, the snacks you can buy at the front desk and coffee makers

cleanliness and availability of water, coffee, 24 hour pool and laundry and breakfast

dryers in the laundry room were a joke

downstairs to laundry facility, and that housekeeping was very limited

staff was friendly but not helpful when confronted with issues (ie: laundry)

laundry facility was clean and cool

i appreciate the laundry, gym

i needed to do a load of laundry

the laundry facility as well

one of the reasons we picked the property was the guest laundry

laundry room needs paper towels and hand soap

the laundry room was cheap, but bring quarters as they don't do change and the gas station next to it

breakfast was excellent and the hospitality of the inn owners was top notch

if you get a room or cottage with both a spa tub and fireplace, you'll be 100% relaxed

free parking

the jetted spa tub was unable to fill completely with hot water. we never got to see bella!

we will then pay to experience their dinners and spa services

laundry on every floor

my son found a girl's sock in his bed (i'm hoping it was stuck in the laundry and not that the sheets weren't

an elevator was always a hassle and a long wait (one of the elevators was out of service), the laundry room was

no coin machine in laundry room so it was a pain trying to get change

spa didn t have time for my daughter and i for manicures and we were told we would be contacted

who traveled with us rec'd the only 1 st floor room which was next to the hotels laundry and maintenance room

t have laundry facilities and the tv we had was outdated and not a smart tv where we could have watched

the facilities were very accomodating for our needs with the breakfast buffett and laundry room etc

really any issues other than quarters not being available to do some laundry but by the middle of the next day

great laundry facilities

our family suite, which had a lovely view of the pool, was immaculate and exceptionally hygienic

the parking lot was a long walk.

i'd encourage the hotel to better sign post their drinks/food service by the pool as it wasn't obvious to us

the evening firepit and roasting of marshmallows was a huge hit with our kids (and me) and a lovely little

excellent staff, pool life guards and service by pool

laundry is whole thing in our world

that there's microwave, fridge and a laundry facility

i ve stayed here multiple times and just learned of the laundry facility as well as the gym

i enjoyed the laundry area

breakfast was great, laundry facility nice and clean

my room was adjacent to the ice machine and laundry facility

near laundry facilities and could hear staff talking early in the morning

oh and i noticed on my way home that a laundry is available for guests

long walk to room and coin laundry

it has an amazing roof top pool with a bar and great view of the island.

no chair in the laundry area.

free breakfast was a nice bonus

the breakfast was great (fruit, cereal, muffins, waffles, pancakes, sausage, gravy, biscuits, bacon,

it was actually a very quiet hotel even though there were lots of kids on the property

front desk staff spoke to my kids everytime we walked in

they have a laundry room on the first floor that is only $3

need more umbrellas at outdoor pool

was really disappointed at the bar service

only thing i noticed, and it s not a big deal, is that like most embassy properties, they make breakfast to

awesome breakfast and enjoyed the games on the 7th floor.

i also do not like the fact that there was not a laundry facility on site for hotel guests to use

there is not a laundry room unfortunately, i wish you could have microwave's.

no guest laundry had to use home 2 laundry facility

and the person at the front desk acted as though i was bothering him to open the door to the laundry because

previous guests trash and laundry lining the halls for hours

villa was super clean and comfortable had a kitchen laundry and jetted tub

location, rooms, kitchen, view were all super . loved location

the view was of the pool but could see the mountains

villa was super clean and comfortable had a kitchen laundry and jetted tub

nice arcade and gym area

the laundry room didn t seem very secure to use

laundry facilities, too cold to wait for clothes , didn't want to leave them and didn't like having

rooms. beds uncomfortable, staff rude , rooms dirty m. laundry (dryer) expensive didnt dry

our second room was by laundry which they did all night

wonderful stay, laundry on site,plenty of

pool is very small and the design with a shallow top tier separated from the not all that deep

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

no breakfast offering, and very few parking spot.

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump

pool/hot tub is great

laundry worked very good and did the job perfect

we had to do laundry there and the washers and dryers were very clean as well, we will definitely e staying

maybe add a change machine in the laundry room so you don't have to bother the front desk

fairly new facility. easy access. nice amenities. pool, outside grills, laundry, gym.

pool, grills, and laundry.

laundry room could have been easier to find.

the free laundry room is a nice surprise

it was nice to do laundry at night since this was only one of the three hotels we were staying at on this

clean, family friendly, free laundry facilities

the fact that the hotel is so close to the landing. free laundry use. fairly close to dollywood.

rooms smelled and were not very clean. elevator, laundry and parking lot were dirty.

i didn't like that at all, the staff told me it cuts down on laundry, so it made me wonder if they wash all

beds were not comfortable and the guest laundry room seemed sketchy at best

we were on the 3rd floor had to go to the 2nd floor laundry room

room was next to the laundry so we could hear the machines

scent of the laundry stuff was way too strong, the hot tub wasn t working, the ice machine on our floor wasn

when asked they explained behind on laundry but would get me some -gave me 4 hand towels for 4 adults

is only one area to do laundry

fix laundry facilities

manager is kind, zach can get you discounts on events, love the lazy river, game room, and laundry

i do not care if it was put through the laundry

no charge machine to do laundry

i didn t mind making my own bed but had issues with trash and laundry and i had 2 kids and i wish we could

make the laundry facilities cc/debit card friendly

nowhere to get change to do laundry