my grandson love the pool he had a blast

the kids loved the pool!

we only used the complimentary breakfast on our check out day, but it was very good

for both smaller children for safer place and the other swimming options available as well as the breakfast cafe

the pool was a huge hit for the kids

clean, great breakfast and layout of hotel and nice gym and free laundry service literally one of best normal

also i liked it because it had free laundry and a large refrigerator with a freezer

nice with good amount of room with the kitchen you can have full size stuff and bring and cook food

we had a total of 3 kids and 2 adults and it was plenty

spacious rooms and a small kitchen was great

have a laundry facility not listed in amenities

also the laundry facilities came in handy after a heavy rain storm

t get any new towels for 3 days of our stay because they didn t have anybody to do the laundry

needed to do a load of laundry

laundry facility was great

great breakfast, clean room, staff very nice

the room was spacious, plus a decent size kitchen and bath.

the breakfast was great! location was also great!

nights of my stay it was kids knocking on my door and running

we fully enjoyed our breakfast. it was wonderful. no need to go to a restaurant.

a blanket for our room due to not having one and was told he was busy and couldn t get it due to laundry being

no laundry in facility.

very clean establishment and the bar downstairs was a plus

t see anywhere that clarified their breakfast policy

the hotel had so many amenities, gym, pool etc

the room they put us in still had dirty laundry and trash from the last guests

we chose not to have room service due to covid stuff

friendly staff nightly movies by the pool with popcorn free breakfast

well the bar was ok

the breakfast was just a box because covid, but it was ok

broken laundry, dirty room when arrived

made noise every time we got out of bed and the room they gave us was right next to the hotel laundry room

beds, good breakfast and nice environment

i spoke with the gm and they put me and my fiance in a room with a queen bed and kitcheneet that was dirty

the pet fee and deposit was high. 40 dollars per pet and a 250 dollar deposit.

also we had a room facing the pool and the children out there were very loud

was doing her best to keep up with all the patrons during breakfast

pet friendly

the property also has a beautiful swimming pool and a grilling area open to all guests, yes, bring your own

location to patriot park and pottery house and the plaza next door. the breakfast

laundry worked very good and did the job perfect

that it had a laundry room

maybe add a change machine in the laundry room so you don't have to bother the front desk

we had to do laundry there and the washers and dryers were very clean as well, we will definitely e staying

staff, excellent breakfast, comfortable beds, close to everything, nice pool, laundry

i would change and this is not a complaint at all is there needs to be a change machine in the laundry it's 2

great laundry

i love they offer guest laundry because we stayed longer than planned and needed to use it

also the staff, laundry staff and housekeeping were very polite

the indoor pool, free breakfast, and laundry facilities were great

i couldn't use laundry room or ice machine

we were on the 3rd floor had to go to the 2nd floor laundry room

we had complementary breakfast,room was nice,pet friendly,laundry,karaoke

did have a laundry

ice was located in the laundry room which 100 degrees

and the person at the front desk acted as though i was bothering him to open the door to the laundry because

no guest laundry had to use home 2 laundry facility

there is not a laundry room unfortunately, i wish you could have microwave's.

previous guests trash and laundry lining the halls for hours

i also do not like the fact that there was not a laundry facility on site for hotel guests to use

manager is kind, zach can get you discounts on events, love the lazy river, game room, and laundry

lazyriver, indoor and outdoor pools, hot tub, game room, laundry and an exercise room

the only problem i had was the laundry room

when asked they explained behind on laundry but would get me some -gave me 4 hand towels for 4 adults

there was a game room, laundry we used both

clean, family friendly, free laundry facilities

the free laundry room is a nice surprise

it was nice to do laundry at night since this was only one of the three hotels we were staying at on this

with walking distance to the island, breakfast vouchers with a nearby pancake restaurant, and laundry machines

the fact that the hotel is so close to the landing. free laundry use. fairly close to dollywood.

no charge machine to do laundry

i didn t mind making my own bed but had issues with trash and laundry and i had 2 kids and i wish we could

make the laundry facilities cc/debit card friendly

i do not care if it was put through the laundry

no micro wave no coffee machine no laundry no phone no continental breakfast

they have a laundry room on the first floor that is only $3

problem was the kids from baseball field in the evenings was really wild disrespectful and no guardians

great staff, beautiful facility, very clean. breakfast was great. perfect location.

the rooftop bar restaurant lounge and outdoor area are fabulous and the food is great

wonderful breakfast. love the made to order omlettes. wonderful staff. beautiful hotel.

sofa , pots, pans, silverware, cups , mugs , wineglasses , tp , towels , oven mitts , dish soap , laundry soap

very spacious, nice furniture, laundry room ,fully stocked kitchen

bath towels, pool towels, laundry soap, kitchen basic utensils

i loved the location, i liked that it had a kitchen, its own laundry room; i felt like home.

the laundry room and floors looked really clean too

long walk to room and coin laundry

oh and i noticed on my way home that a laundry is available for guests

my room was adjacent to the ice machine and laundry facility

near laundry facilities and could hear staff talking early in the morning

it was close to the rooftop pool where we watched the fountain in the evenings

the laundry room needed some tlc. ecerything else was great.

our second room was by laundry which they did all night

you would see several maintenance walking around but not really doing anything besides picking up laundry from

laundry facilities, too cold to wait for clothes , didn't want to leave them and didn't like having

the laundry room didn t seem very secure to use

no chair in the laundry area.

the gym, indoor pool, and hot tub were open for use during our stay

we didn't have time to use the indoor or outdoor pool, the gym, or jacuzzi, but they are always a welcome sight

only improvement would be the internet/wifi connection

location, indoor pool and hot tub, complimentary breakfast, clean, nice decor

hot tub had brown and black stuff floating in it and the laundry facility needed to be cleaned up a little

door on semi closet with some amenities like laundry bag, luggage rack and hangers would be nice

came and took notes, beds weren't made again on second day, but was advised because the laundry was still being

onsite laundry facility but one close by breakfast was alright room always clean and service friendly and

this hotel had a laundry room that allowed us to clean our clothes

i ve stayed here multiple times and just learned of the laundry facility as well as the gym

breakfast was great, laundry facility nice and clean

that there's microwave, fridge and a laundry facility

kudos to the laundry attendant

laundry is whole thing in our world

villa was super clean and comfortable had a kitchen laundry and jetted tub

parking great

conditioner from unit above us was leaking in to our kitchen foyer

location, rooms, kitchen, view were all super . loved location

great kitchen set up

i liked that there was a laundry machine on site

there s also a place for laundry if needed

laundry area is just by the stairs, but costs money

was no breakfast or laundry room toiletries were not replenished bathrooms are extremely

the outside door where the laundry room was that area was dirty

clean laundry room

is limited coffee not ok beds and pillows not comfortable laundry machine does not take credit

at the front desk, often outside the front door smoking no change machine to get quarters for laundry/no detergent

plus, we were right next to the laundry room, and people use it at night

also, i went to the laundry room and only the washer was working so i had to wash my clothes and hang them all

machine was at the other end where we were, confusing how to get there it was long walk, no laundry basket, not

loved the fact there were laundry facilities on property.

space in the room,the kitchen area,pool,and laundry onsite

laundry facilities were broken

the guest laundry was clean and the room was clean

t have laundry facilities and the tv we had was outdated and not a smart tv where we could have watched

i liked the idea of having laundry facilities

laundry rooms (only tide in the pay for dwetergent) close to many things to

really any issues other than quarters not being available to do some laundry but by the middle of the next day

clean rooms, good breakfast and laundry facilities.

laundry out of order

room was facing the laundry room and coke machine

good location. staff was friendly. laundry facilities available for a small fee.

like the location of room because it was beside the laundry room

the only thing i didn't like was the room didn't have a balcony or access to a laundry facility

loved having the laundry facilities available

till we got home thursday from our stay that i accidentally got the bathtub mat in with my dirty laundry so will

great location, cozy and well furnished we even did a load of laundry during our stay and beautiful

i did not purchase additional towels because i would have been charged so i ended up doing laundry on my vacation

there were some basic starter items like paper towels, dishwasher detergent, and one pack of laundry detergent

it was easy to find, and clean with restaurants close by, onsite laundry, and friendly staff.

other minor complaint was only one laundry per building

was slow,stairs were on opposite ends of hallways,laundry was in another building with no signage(i seen) no

our room was next to laundry room so lots of noise and there is no sound proofing from room to hallway so you

shower head and floor were moldy. 1st floor close to laundry had a smell...

since the covid-19 problem, but when i'm paying for a service, i should not have to return soiled laundry to

they did offer their laundry room after checkout but at that point i wanted to get outta there

laundry facilities had only 1 washer and 1 dryer

breakfast was typical of a motel breakfast, but was good.

the wifi was quite spotty and kept disconnecting

needs a change dispenser for the laundry room.

kitchen staff was great

location, staff, parking

friendly staff and great location very clean we had a great time, pool was great kids loved the

pet friendly

how the pool is open 24/7 as well as the laundry room, the snacks you can buy at the front desk and coffee makers

the housekeeping laundry room was across the hall from us, not sure if that had anything to do with the noise

i woke up both mornings with red swollen eyes, it was one of 2 things the pets or the laundry detergent used

cleanliness and availability of water, coffee, 24 hour pool and laundry and breakfast

we were on the first floor near the laundry room and pool so, it s possible that was the reason why

of the laundry to my room was not ideal, the going between building was a pain at times

the view, close to everything. great breakfast. the shower was perfect. laundry room close by.

room was located on the ground floor near the laundry room

bright idea was it with installing bluetooth connected washing machines and dryers in the guest laundry

room was located near laundry room lint was all in our room and there was an unusual smell in the bathroom

parking was limited, but it was a holiday weekend.

with little kids, the entrance in the back of the hotel needs to have guests scan their card to enter in hotel

the hotel has a wifi network but doesna

i like the idea that it was a pet friendly place to stay and the price for the pet fee was good

room service was available only by request.

i enjoyed the friendliness of the staff, the heated pools, modern gym and laundry room

even an arcade room for the kids, which our youngest loved

easter eggs hidden daily were a lovely touch for the kids and bonus points a great find

indoor pool and small arcade was great for the kids

even an arcade room for the kids, which our youngest loved

), and extras (b fast/pool/laundry)

i liked having a 2nd floor room, laundry facility. breakfast was good.

staff was friendly but not helpful when confronted with issues (ie: laundry)

downstairs to laundry facility, and that housekeeping was very limited

laundry facility was clean and cool

laundry room

only problem i encountered was that the dryer in their guest laundry room was not working correctly

expensive issues with laundry facilities not working- but maintenance did ensure that i got my laundry done in

atmosphere, spa tub and breakfast

hot tub and in door pool were great as well

room was noisy beside the laundry

our kid loved the kids pool

housekeepers brought their children with them so each day there was kids running up and down the walkways

they came immediately to the room to deal with the gas fireplace that wasn't lighting - corrected, and came to

the room had fireplace too

little too close to cleaning staff working and laundry area, but we were getting up early anyway

have also been great to have an elevator for those needing one due to wheelchairs or when doing laundry

the laundry and trash was being thrown off the balcony by housekeeping right i

customer service, facilities, like 3 swimming pools, guest laundry, good breakfast

no heavy blanket/comforter on bed just sheets, not horrible and probably saves alot in laundry

the room was large, pool area was great for the kids.

the heated swimming pool was fabulous

clean, nice comfortable bed! nice pool area

i had one complaint it would be that they didn t warn about the wifi; it says free wifi and yes there is free

fitness center was also very nice although we didn t have much time to spend in

my grandson which is autistic, absolutely loved the indoor pool and slides

very quiet and clean. good breakfast choices.

my kids loved the water area

was brand new and clean, facilities were great from kids and adults, free breakfast was great and yummy

the water park for the kids was so much fun

laundry unit near the elevator side, clean and easy to use

the laundry cart being pushed outside the rooms was very noisy

change machine in laundry room

beds to fit large family pool area was nice had laundry facility that was greatly appreciated maid service was

love the idea of having an awesome room, indoor and outdoor pool, laundry room, fabulous service all in one

we ask for extra towels and he said he couldn't give us none cause laundry people was already gone

found old laundry in the closet from a previous guest

nothing too had bugs no ac or wifi

the outside pool was not open

beautiful room checking night time early in the morning the good breakfast use a hot tub pull very nice and

couldn't make change for laundry facilities

whatever they use with the laundry had the bedding smelling amazing

i also didn t like the fact that that door was also propped open because it was near the laundry

they looked at me strange when i asked for a laundry bag

for 4 towels and wash clothes and she told us to put our 4 dirty towels and wash clothes in their laundry shoot

the laundry was very handy and allowed us to catch up with washing for our travels

the laundry was was right across our room which was awesome also

loved the location, large comfy room and access to a laundry.

noise-we stayed in room 105 and it is next to the hotel's on site laundry room

and they have laundry facilities

had to go back to the front desk several times because they didn t have any clean in the laundry room

we do not like the laundry room noise

wish they would have had laundry on every floor

in the room was great the breakfast was good staff was friendly property was clean and safe easy parking and

location was great with plenty of parking

without your eyes burning staff was not very friendly dryer was not working when we went to do laundry

i did not like just wish there were laundry facilities on every floor and more than one washer and dryer in

328 at end of hall had a natural gas smell, i think from the pool or that huge laundry vent

loved that this hotel had a laundry room

dryer was apparently messed up because it left black marks all over our laundry

kitchen was huge and great lay out

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump

pool is very small and the design with a shallow top tier separated from the not all that deep

pool/hot tub is great

no breakfast offering, and very few parking spot.

room was located near the laundry on the first floor

friendly front desk folks those that work in the laundry and in maintenance

it was the first time i have ever smelled the laundry detergent on linens in a hotel

the guest coin laundry was more expensive than the local commercial coin

only issue is: my room was directly in front of laundry. ummmm, that sucked.

at least they were kind enough to give us a dollar to dry our clothes in the laundry facilities

towel were hard and sticky ( poor laundry)

i had to use the laundry mat, it was small but the machines worked fine

who asks guests to being their own laundry down

they have a laundry room

no working laundry machines, without out of order signs on them, as advertised

room could use a little more lights, and no laundry access. wish i could have stayed longer.

clean laundry machines ($1

i asked for it to be cleaned and they came and took the trash and laundry but that is all it was dead bugs in

it gets better not only did we have to deal with the extra guest we had to go and do laundry there went another

an elevator was always a hassle and a long wait (one of the elevators was out of service), the laundry room was

my son found a girl's sock in his bed (i'm hoping it was stuck in the laundry and not that the sheets weren't

no coin machine in laundry room so it was a pain trying to get change

laundry on every floor

room service food was very good

other guest smoking in the building, not having laundry equipment at the main resort building

there is a nice laundry facility but it is located in a different building, you ll have to ask the front desk

laundry facilities were available at a fair cost

no laundry in the lodge. but it was not a far walk to the laundry room at the rv side

we drove and were a slightly extended stay at the lodge we would have liked a more accessible laundry facility

only little thing was there laundry

husband had an allergic reaction to the laundry detergent that the sheets was washed in, we informed the front

loads of free parking and helpful

parking is awkward and crowded

the parking is absurd!! we have an hd truck and there was no room to park.

24/7 laundry, was woken at 3:30 in the morning by music coming from an android phone by man doing

no guest laundry!!!! no snack machines on any of the 7 floors!! need to add guest laundry!

laundry not working.

the guest laundry was out of order

hotel was pretty, staff were helpful, everywhere in the hotel was very clean, including the guest laundry, and

super small laundry room

were odors in the laundry room/ice machine area; and different locations while traveling from the 4th floor to

hallway crowed in the morning with laundry baskets as cleaning staff was preparing for the day.

laundry

of the staff were nice, i liked that they had self service laundry for very good price, and great

needs updating laundry dryer didn't dry my family's clothes

lack of breakfast options i m a big egg eater

room was quite nice lived the spa tub

bed and spa tube was great to

small parking lot, so don t bring a trailer

we was right next to laundry room and it was loud around 7am from the staff rolling stuff up and down the hall

but the wifi service is weak and slow and not easy to access

i was worried about leaving my pet because there is a $250 noise complaint fee

the wifi was very bad couldn t really get anything done on the wifi

didn't appreciate the kids running up and down the hall, but that wasn't the staff's fault.

the only thing we didn't like was the room service breakfast we ordered. english muffins and

ample free parking on site

00 valet parking that we were not made aware of

it s beautiful, so much to do. loved the food and all the activities for the kids.

and the property with the pool and hot tubs plus firepit and rocking chairs make for a great relaxing stay

needed laundry facilities for guest

on site laundry plus

also, we had reservations and our room was next to the laundry area

the two encounters with the front desk staff (check-in and change request for laundry) was somewhat uncomfortable

very clean, breakfast was great and staff was very friendly!!

drawback i ever have is i wish there were laundry facilities on the 1st floor

clean fireplace in room

breakfast was very limited. wifi was not good - very slow. location was great.

location was great for shopping and the kids loved the pool slide.

loved the room, the fireplace was nice, plenty of great pillows

the condo, a very spacious bedroom and the washer and dryer in the room would have saved doing laundry when we

also had to call for supplies (toilet tissue, bedding for couch bed, laundry detergent)

the splash pad for the kids and the mini golf great family place

pool was in a totally other building far away from where we stayed

full kitchen was a huge bonus