although advertising bar with snacks open, it was only on reception.

the bar staff spoke english and were very helpful

only place to get water is at the lounge bar when they are open

on the breakfast bar were neglected

underground parking next door was perfect and cheap ( less than 10 euros) great bar and nice restaurant with

the pool outside is well maintained and pretty among the flowers in the garden

great swimming pool

machine instead of a bar and not being told of the options for breakfast

swimming pool

bar wasn t open

really nice space for an evening drink we didn t eat in the restaurant but had tapas in the bar area, they

parking for motorbikes in locked garage

location, cleanliness and staff super helpful and nice. great breakfast

staff excellent good breakfast convenient parking rooms nice and lovely roof terrace

a really good breakfast for the price, i think the best we have had in a spanish hotel over many years

wifi connection in hotel but we realise that the thick stone walls were the reason so understood

relaxing hotel, bar and restaurant very good

bar was partly closed, you have to book time slots for restaurant and breakfast

ordered the room service breakfast, which was very overpriced and ended up coming without half the items

dining room service excellent !! food equal.

great location and had secure parking for our bikes in the laundry room

the wifi did not work

unable to charge drinks at the bar to the room

everything else. the hotel was great and so the room. the only problem the wifi and tv

separately-run bar and restaurant in the building

the aircon didn t work and the view looked straight into the laundry room

request upon booking not attended, people bagging the doors and talking loudly in the hallway, kids running

i had to ask about the wifi password which was on the card for the room, but it doesn't say that and wasn't

pet friendly

clean & comfortable bed. good wifi.good water pressure in the shower.

good sized room. ample parking. bar and restaurant provided.

also really helpful the guy, that used to be a cook, at the bar giving us restaurant tips to check in pamplona

good sized room. ample parking. bar and restaurant provided.

the restaurant and bar was pretty good ok apart for

parking plentiful and if you have lots of baggage then able to park outside the door to unload

nature arroud is amaizing, nice view, quiet.. parking lot is great..

the staff was nice, the fact that they have their own parking just outside a great advantage

money for the rooms yet you can't make a cup tea because you don't have a kettle or access to the kitchen

large car park which was useful for my van and trailer

secure parking and free wifi

it is pet friendly and close to the motorway.

very friendly staff. large room - good wifi

ease to autoroute, parking secure, good food, pet friendly

places in spain, your pet can stay in the room with you, but also walk around and go in to have breakfast as

comfortable and a very nice breakfast

that the bar closed at midnight

wifi signal wasn't very strong in our room.

no bar as such no evening meal as it was friday night???

only fault was the coffe machine at breakfast but everything else surpassed expectations

parking area overlooked by rooms, perfect for motorbike

parking free directly outside

comfortable rooms, free parking and

while parking immediately outside is limited the parking spaces are very convenient

parking for bikes on the property

maid accidentally mixed my pants in with the laundry and they never found them

we also appreciated the secure parking and the hotel s convenient location, which made getting around super

liked the mini bar selection which was reasonable priced

very king size bed and room, safe parking, very good breakfast, quiet place, close to city of pamplona i did 2

threadmill in gym broken

very clean and car parking.

a bar a bit of a walk

well located with lots of safe parking

having the gym was a bonus

no bar or restaurant in the hotel itself

everything except confusing instructions for laundry service.

good strong wifi

gym was good expensive but ok for san fermin

good burger place a few doors away with a bar or two in close proximity

wifi would sometimes disconnect.

last time there were some kids who decided the 5th floor at 3 in the morning was a good gathering place to have

nothing really bar had a limited choice, but service was top notch

lovely view, nice coffee in the room, gym was great too

gym, bar and 24-hour reception

gym, bar and 24-hour reception

there is no laundry service at the property

we didn't like the hidden charges for pet and parking. not displaying on booking.com.

rooms are beautiful. even for having a pet with you. all the staff very friendly.

would have liked to have dinner in the bar or dining room but it was very quiet so we decided to go out lnstead

location good for kids park opposite

of self laundry facilities

wish there was a laundry machine or service.

modern hotel. clean and helpful front desk. great laundry service on weekend.

the bar area could have been more comfortable.

frosty bar staff

efficient check-in and check-out, prompt responses to requests, efficient laundry service, well stocked bathrooms

accepted dogs and gave both dogs a ball. bar and restaurant menus good if slightly limited.

no room service available

excellent breakfast, nice and quiet gym, very professional staff and strict covid measures.

the language was an issue and the kids burgers weren't cooked through and they came one every 15 minutes

wifi went off while we were out for dinner and we found this out once we were in bed so we tried to

wifi went off at 7am and i hadn t worked out my directions

attention to detail by room service personnel evident

check in is somewhat hard for pilgrims who don t have internet or wifi service on the camino

also had all of the basic facilities we needed including a fridge, kettle, coffee maker, safe and wifi

no ability to do laundry.

laundry facilities unless staying for 2 nights

the wall in front of my window, i could not see the sky. wifi was missing

hotel is very clean and beautiful, restaurant and bar has very nice food

i was given a very early check in at 11.45am which was appreciated

- gym is incredibly small but decent

the wifi was rather slow.

wifi was very slow and i was often cut off

they have a lounge area on the first floor you can use and a small gym

the room was comfortable, with a very good bed and reliable, fast wifi

the swimming pool area is in need of a revamp, but nothing else.

wifi not good upstairs in my room. had to do my online work in the bar.

lot of extra prices, pet friendly (but needed to pay extra), parking (but needed to pay extra)

small suggestion for improvement - adding a small carton of milk to the mini bar fridge for the teas and coffees

a lovely room inside a gorgeous property, the wifi never quite made it up to our 7th floor room

choice at breakfast was very limited

o traffic, just people drinking in the bars/restaurants) room had double doors to the veranda so once closed

breakfast staff wasn t the friendliest but can ignore that and would stay again.

had a small veranda you could see down the busy street

you walk past the bar to the reception area at the rear

express laundry service for camino pilgrims

need laundry facility. more information. city map as minimum.

was sunday the laundry service was not available reception girl looks little like a replacement monday reception

there were no laundries in town and she offered to do our laundry and didn t charge us

no laundry service. common in many spanish hotels. but a laundromat very close.

good gym

bringing the pet implies an additional fee of 10 euros and the parking has a cost of 15 euros

of the bar staff weren't hugely helpful/patient when we tried to order in our poor spanish - others though

vibrant bar area with great value drinks

good location, good clean spacious rooms and pet friendly.

hotels could take laundry when you check in and return when you check out- didn't find option for continental

we loved it all, but it was a shame that the hotel bar was not open.

room service after -11pm

expensive but worth it with juliet balconies and the gaucho tapas bar just down the street

hotel could do with having a residents bar selling hot and cold drinks

they even did my laundry for 5 and had it folded on my bed

it was close to many restaurants and a laundromat to do laundry

no where to go laundry

wifi--didn't continually get kicked off and have to re-sign in as at many places

it had a bathtub, bediet, tv, wifi, it was clean, nice big windows, great breakfast, it was perfect for me

com such as laundry on site were not true

didn't appear to be any laundry service and nowhere to hang hand washed clothes

the spa was not accessible because of repairs.... there was no laundry service

the spa girls were awesome as was the spa

loved the location, clean room and the bar downstairs on the street (part of the hotel).

secure parking and surrounding grounds excellent for walking the dog

no room service and i m vegetarian so very little choice

daniel was very friendly and managed the restaurant and bar superbly on his own

spa is good, pool, sauna and steam

our first stay, as we had very young children who were tired we chose room service as the restaurant opened too

no laundry ability

services are poor (no laundry, no smart tv, ac

was not able to send out laundry, however the staff helped me find a laundromat down the

no complaints. had they offered overnight laundry service that would have been a dream.

no laundry service,no room service a bit strange as for a 4 stars hotel

there was also no fridge in the room and no options for laundry/dry

location is far out of city center and they didn't have laundry services

the only positive is it has a supermarket and laundry next door

even though the bar was

charges for secure parking

laundry facilities were nearby and easy to use

close to good food, public transport, supermarkets and laundry

comfortable bed, good wifi connection, and friendly staff

location, attached cafe. wifi and pet friendly. car parking safe and secure.

pet friendly, room with terrace and aircon.

no laundry on property

advertised on booking.com as having a gym and sauna but these were closed.

that on arrival we were informed restaurant and bar were closed due to a saints day should have been informed

one guy only working the bar & taking and serving food orders

clean , comfortable, great beds, really great gym, sauna and hamman