they have a bar in the hotel and the staff and locals were very friendly with good food too

the hostel door was locked and the hostel bar had no one inside even if it was open

staff was very friendly. clean room. good wifi.

street parking

the pool is great

the pool area was very nice with easy access to the bar for cold water (it was 42c so water was important)

huge tv with all the channels, wifi, ac, bar and fantastic swimming pool

excellent wifi which makes a refreshing change

lovely holiday, nice staff, very good food, bar staff and reception staff very friendly, room are very clean,

hotel location was great with plenty of parking near my room

on the floor everywhere, unknown stains on the curtains, door wouldn't close, noise from all the kids staying

pool was closed for works and food was limited

parking easy to find room ok.

nice room and pool. friendly staff

- wifi works fine - good for one night staying

modern, clean, comfortable, v good wifi, good heating

no wifi, no hot water on our second night staff

location, clear check in instructions from a very friendly host and good wifi

to locate, spacious parking, superb large room, bed one of the best i have used a very comfortable queen size,

accommodation, staff sympathy and attention, swimming pool.

wifi : extremely slow everywhere in the hotel ! dogs of the neighboors barging all night !

prices at the bar are slightly expensive compared to average spanish prices

wifi internet connection was poor. limited parking places. breakfast should be improved.

free parking

wifi is good

at the hotel because we had read a number of negative reviews, but we did take tapas in the bar and these were

small but nice pool.

everything. great breakfast. clean. good location. free parking

i prefer room service.

that we come very late and needed to leave early, therefore we were not able to see the swimming pool and try

wifi collapsed

we were sorry we did not have time to enjoy the lovely swimming pool and decided not to have breakfast as we

nice hotel with great swimming pool

prestine hotel, but laundry service was super over priced.

iron in room nor available for use (there is a laundry/ironing service for a charge), hairdryer in bathroom not

only downside is that the petfriendly rooms are the ones that look older and have not been remodelled

was good fun for kids

the people at the bar/restaurant inside the main bldg were so attentive to our kids

poor breakfast, orange juice, small coffee and one toasted roll with jam.

weakest element was the breakfast, very basic, no refills or additional bread etc

is no place in town that we could find to get a gluten free breakfast

connected bar overcharged us and refused to back down

no wifi in room

the facilities are excellent and the view from the rooftop bar is superb

the bar is a great way to relax and unwind

went to seville with our two young kids for a longer weekend

wifi never worked well fraud messages on my whatts app could have come from booking

the gym has a wide variety of workout equipment

a shower maybe for late check-outs who continue to use the beautiful roof top pool.

the chef prepares a delicious breakfast

late breakfast

tasty breakfast

the rooftop bar and pool area is an added bonus

laundry service reliable

self service laundry in adjoining street

so the wifi must be relied on for streaming news channels

of seville, the hotel was lovely with large rooms, very clean, a lovely breakfast and a rooftop pool and bar

did not like that there is a charge for parking and the room service menu option is too small, we have a problem

youths collected there and were very noisy and also the laundry was taken out in large trolleys which was noisy

they even did my laundry

slow wifi

buffet breakfast (14 ), and our room service order was never picked up

room service was very quick and tasty

a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service and laundry service

also laundry trollies being dragged in and out of hotel very noisey in the morning

good position, very clean, friendly staff and great rooftop pool and bar. good value for money.

it also has a very nice rooftop, pool and parking

a spa wd be great

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

wifi is a bit tricky

from cleaning the room, no extras like helping with luggage or room service is offered at this place

there was a menu in the room which gave the impression that there is room service

esp staff and room service, cleaning

wifi fine

superb location, very clean and comfy, loads of stuff provided free, great breakfast on a balcony

the hotel is clean and ac/ wifi work well

pet friendly, they gave us a little treat, a bowl and a pillow for our dog at our arrival

it was very quiet and the wifi was excellent

location next to laundry room

location and we did our laundry service with the hotel staff and the efficiency is high and on time

would prefer laundry/towels etc to be replaced daily.

it was all good. the mini bar in the room, and room service were tooooo tempting!

wifi resorted to using my own 4g roaming , english bit of an issue with two reception staff that i

it must have accidentally got picked up with washing and it was a bank holiday when i left so the laundry company

laundry came back very fragranced -- i had to wash it again at my next accommodation

a glitzy five star - no pool, spa or gym, and the bar and nightclub are only open at weekends which was a shame

rooftop accessibility needs some work - especially the pool, which is completely inaccessible.

modern, nespresso machines in the bedrooms and a very comfortable bed, a lovely shower, and super wifi

the rooftop is amazing with the bar and the small but very appreciated pool, the view from there is amazing

the rooftop bar is supernice, staff is fantastic, the room was unbelievably clean, great bed, towels, pillow

wifi number was too hard to find so i asked for information desk.

the hotel terrace bar was fantastic

location, friendly and helpful staff, lovely rooms and a bar with a great view at the rooftop

rooms could do with an iron and ironing board, we are travelling for two weeks and the laundry service is

was great having a laundry but the hours were only during the day

the swimming pool: very small

the staff were friendly and helpful and the pool was an excellent bonus

small pool above which one day got overrun with a family with some kids swimming in pampers and bringing their

laundry services were reasonably priced and quick

laundry done by the load rather than piece by piece

they have a laundry service which was only 15 euros for a

bonus, the mini bar was complementary and the breakfast exquisite

the wifi barely worked at all.

we didn't have breakfast but there was a small bar at the top of the road to get excellent coffee in the morning

fridge didn't work. no uk channels on tv. no bar for evening drinks.

wifi was easy to use and worked fine

one morning when i had 'don't disturb' on my door, they were knocking on my door to do the daily room service

wifi is week sometimes

- quick and attentive room service, super nice english speaking people working at the desk, free guided tour

breakfast was very good and there was enough options for kids as well as for adults

great for kids

room service took an hour and 20 minutes to arrive

loved the fact that they are a pet friendly hotel, so our golden retriever dog felt great there

the bar was closed

wifi excellent and staff very friendly

wifi, good speed for movies without problem

cente at walking distance taxi station at 100mt small hotel , comfortable, cleaned good wifi , wry good amenities

wifi is bad, this needs to be adressed.

of nicer hotels, the hotel breakfast was very pricey so we went to the bar next door

outstanding breakfast

helpful, friendly staff, fantastic breakfast, rooftop terrace with pool and bar service and comfortable beds

loved the breakfast and the location of the hotel is perfect.

didn t eat breakfast here.

wifi service was slow and not very realiable

wifi was slow to stream tv (regular web pages loaded without a problem) and the sliding wardrobe

there was coffee in the room and the wifi was decent

food choices for room service and dining area not varied enough.

there was a bar downstairs

distant from the center. did not have a laundry place.

no laundry service, not great dinner, no restaurants near the hotel

this hotel also advertises with laundry service there is even a bag and price list in the room but when

parking place in front of the building, amazing breakfast, big bathroom.

gym was not in service.

perfect from myself and 3 teenage kids. loved the terrace. breakfast was fantastic

we were woken up by a group of screaming and running up and down kids

place for a family with 2 bunk beds, kids love them

good room service

good wifi

eleanor gave special service in locating an item of clothing sent to the laundry in error

attractions -staff are very service minded and helpful all over the place -roomservice and laundry service high

the gym was a little small

excellent breakfast and good bar service

to the fabulous location and gorgeous reprieve on the roof terrace with the pool and clarins spa (and clarins

we had a lovely breakfast on the property

great breakfast and very attentive staff

fantastic, staff wonderful, pool / terrace a gem, restaurant beautiful, pretty much everything

you could even enjoy a terrace and pool on the rooftop

the room was large and beautiful, the breakfast delicious and the rooftop pool and bar was relaxing and had

great cocktail bar and rooftop pool

rooftop bar is very sterile and somewhat uninviting.

very good service from staff and free mini bar and cava were a lovely surprise

one more thing, we had an espresso machine in the room with free capsules and the mini bar was complementary

lots of little touches- robes for the shower, free mini bar stocked daily, complimentary cava, and detailed

little extras .. bottle of cava delivered .. free mini bar and very accommodating staff!!

were upgraded to a deluxe room, which was clean and very spacious, the mini bar was free and we were given a

additionally, the laundry service we requested was unavailable

i was informed on laundry services however it wasn t available on that day

pool would have been a nice option.

staff , location, very clean , extra white towels, room service, fast check in and out, air condition very good

not late room service

a lavanderia around the corner if you need laundry done for 6 euros

lavendaria to do laundry was very near

they helped us find a laundry place and it worked out well

nothing swimming pool/sunbathing terrace

the sauna and pool were a lovely addition

laundry

they don t have room service after 11pm

staff was amazing as i already mentioned, but we felt like the quality of the breakfast food could be a bit

the design and location. coffee bar and lounge bar were beautiful

it s in the heart of the city yet as you enter the hotel it s like a spa resort out of town

sinks drained properly, there was no parking available at the hotel, the elevator took us to a laundry basement

didn't worry us, the ground floor bar was great to escape the heat

you want a pool, it's there on the roof but not really appealing

amazing hotel and breakfast, everything was perfect

it s everything you want a hotel to be: clean, comfortable, great location, nice gym, and pleasant staff

i hear some machine noise like doing laundry in my room and have the hotel staff to check

quick and efficient laundry service

roof top bar was lovely staff very polite & helpful gave us a free early check in

fantastic location. gym facilities are excellent for a hotel (gym adhiacent to hotel). nice bar

lovely breakfast and a super complimentary lounge for coffee and cakes.

was no problem to laundry and take a shower before check in (i was at 12), other guests are really open and

were really nice about early check in and providing information about local area

laundry service expensive, and was unable to be returned for two days, then mixed up with other

there was a self service laundry nearby

the laundry service was good and the breakfast were decent

service staff and they assisted us with setting up taxis, and directing us to nearby self laundry establishment

very clean, room service on point, better wifi than at

laundry favor right around the corner

bed bunks for the kids where a little high off the ground, protection could go also on the head of the bed

we didn't call room service, ended up my kid didn't sleep on it for the 1st night

breakfast, wifi

wifi a little spotty in the evening

call to book the place for your car, access via car elevator - a bit claustrophobic but fun for kids :-)

there is a bar right on front and it s open until 3am with people drinking and yelling outside even after it

wifi was good, location in the city center is perfect

comfortable bed and great wifi speed (which is realy rare in hotels)

a single bar stool tucked in a corner

wifi did not work at all. bad smell from the bathroom.

the answer about early check in was not friendly

for you, as they haven t got any tv s, which probably explains the cheaper price (no bar or room service

staff very accommodating and early check in as the room was ready, luggage hold option available

the free wifi in our room wasn t strong.

very beautiful lobby and staff were very nice allowed early check in

previous guest's wifi slip found at side of bed

wifi didn't always work

wifi wasn t good

wifi was a little weak but survived

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

laundry

the washing machine placed on the top floor, and no laundry detergent

nice to not have to use a key, laundry available, good location

laundry machine is also available at the top floor of the building should you need to laundry your

location. modern facilities. everything you need was on the room. complementary laundry.

there is a taxi stand right outside, a covid-testing clinic just around the corner, self-service laundry and

no laundry service

laundry service expensive

the laundry service was also very good and efficient

unwilling to help in getting one room cleaned for early check in even though notified in advance and several

it s close to a self laundry place which is great, and close to the hop on hop off bus, as well as other

parking self serve laundry on off bus and old town within 20mt

there is free wifi and perfect for a

fast wifi

location, quiet hotel, beautiful little rooftop terrace that you could sit out on (there is no bar up there,

there was a laundry facility just down the street which was convenient

everything was perfect, from breakfast to dinner

gym brand new and high quality

a wonderful hotel in a fantastic location. staff were friendly and breakfast was delicious.

this property - rooftop pool and bar area was gorgeous with an alternate lounge bar on the 2nd floor if it was

were in the middle of a heat wave), the minibar was complimentary and they acommodated a late check out so we

we had to eat from the room service menu in a room far too small to include a table

no gym

clean, nice spaces, complimentary mini bar and water, excellent staff (miguel was great, very knowledgeable and

experienced a little street noise; lingering sewer smell in the elevator shaft; wifi kept

we started with an excellent lunch in the courtyard, spent the afternoon on the roof terrace pool & then went

in the evening, the bar staff are equally professional, helping with info regarding the numerous drinks offerings

breakfast was excellent and beautifully served

staff, room, breakfast, dinner, were excellent

the location is perfect and there is spa service

room service very prompt

downside was we ordered room service (which we don t usually do was meant to be a treat

everything except the wifi

company to come fix their router, but we spent the entire weekend without any way to connect to wifi

wifi could be better top floors

was 2 connected rooms with separate bathrooms, the small room has a good size sofa bed and little kitchen with

perfect stay with both of our kids

wifi connection was really poor, i think it was due to our room location

stay lovely spacious room with kitchen facilities to self cater if required really good location- close to all

kids hurt themselves with the bar at the end if the sofa bed when getting in

room service menu was limited and would like to have had the option to order sushi from the

services the hotel had, we didnt notice anything in our room and discovered a wonderful roof top bar on our last

the lobby, restaurant, and bar areas were all stunningly beautiful

breakfast was average and expensive. lots of better, cheaper options close by

pool was closed when we went, but great alternatives at the two other mercer were kindly proposed

staff provided good recommendations for dinner and laundry

here a few times - very welcoming - has a rooftop bar and right in the centre of everything

the rooms are reasonably sized and our room had tea and coffee making facilities and a small bar fridge

the room service and the staff are friendly

location is perfect, amazing restaurant next door and great bar opposite

no laundry service

wifi wasn't good and didn't work in our room.

- cleanliness - staff were very helpful and polite - strong, reliable wifi

nice location, near to the tourist area. good room size and free wifi

- no minibar/fridge - wifi login required each time you connect the device

was a laundry service that was much needed at the time

there was a huge party there with a large kids table that was extremely noisy that night, so that took dampened

they don t have spa or kids club so children can spend time .

location greeting but the staff in the restaurant and bar were very slow and we were not told room service

they don t have spa or kids club so children can spend time .

perfect location, very clean hotel, good wifi, very helpful staff

not having a kitchen, but that's the way hotel is..everything else is fantastic

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

open kitchen offers tea, coffee, snacks all the time

good wifi excellent location only a few minute walk to the alcazar and

poor wifi connection

the property is pretty and elegantly decorated, love the rooftop pool as well

salt water pool.

pool : small but refreshing

wifi was very good

bigger pool:)

decor was stunning, we stayed in the room with the plunge pool, it was like having our own little apartment

breakfast was delicious and anytime we needed room service it was there in minutes

perfect little pool area on the roof the staff were extremely professional, friendly and

the only small criticism was that the pool wasn t heated.

great for travelling with kids

wifi is slow and unreliable.

great for travelling with kids

wifi was very slow and unreliable.