wifi was not exciting.

suite with city view was superb incredible views huge space across two rooms lovely spa bath

we hadn't booked breakfast, and when we arrived we were invited to upgrade to include this at a reduced rate

handle were sharp and metal these days no one uses such products in the hotel peopl coming with kids or elderly

restaurant in the hotel is a bit too posh for small kids so we did not get to try it but it looked really nice

they even did my laundry

youths collected there and were very noisy and also the laundry was taken out in large trolleys which was noisy

nice comfy rooms and also agreed to a late check out without any problems!!

spa , gym and pool were too small

some issues with the wifi speed that did not affect the overall experience

laundry service reliable

self service laundry in adjoining street

t think of any major negatives apart from the fact the gym doesn t have ac, and the rooftop pool can get a

the hotel has a large quiet gym and rooftop pool which were great too

more choice on room service menu.

the rooftop bar and pool area is an added bonus

rooftop bar is great especially at sunset--wind blowing on my cheeks, drinks on my hand from their wide

friendly staff, very clean and spacious room, good breakfast

great breakfast and incredibly friendly

roof top bar and pool

the breakfast had good options

maybe the organisation at the breakfast room in busy time.

they were very pet friendly & little touches like a dog bed, bowl and treats were a nice touch

breakfast with a wide variety of croissants and fresh rolls, meat and cheeses, fresh fruit, coffee

the hotel is clean and ac/ wifi work well

location next to laundry room

would prefer laundry/towels etc to be replaced daily.

location and we did our laundry service with the hotel staff and the efficiency is high and on time

it was a superior room as no bathrobes, minimal toiletries, no hotel information or tv guide or room service

i didn't like the price of the breakfast for kids

wifi could be better but understand the hotel was full and the parking places sometimes could be

nice safe area with good local bar and restaurants

room service available till late at night, nice staff, clean room, easy check in and out, useful

place to stay 5 min walk to bus station walking distance to historical places lift, aircon, wifi, fridge in room

pool at the first place

a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service and laundry service

also laundry trollies being dragged in and out of hotel very noisey in the morning

the room had a small refrigerator, a kettle to make tea, airconditioning, a safe and excellent wifi

the pool opening hours and the room service

modern, rooms are a great size, rooftop bar with pool is incredible!

prestine hotel, but laundry service was super over priced.

iron in room nor available for use (there is a laundry/ironing service for a charge), hairdryer in bathroom not

the pool, the room

facilities were also good, gym and swimming pool

we tried to get room service and failed

laundry services were reasonably priced and quick

they have a laundry service which was only 15 euros for a

laundry done by the load rather than piece by piece

very good location. comfortable rooms. wifi is excellent.

bonus, the mini bar was complementary and the breakfast exquisite

it must have accidentally got picked up with washing and it was a bank holiday when i left so the laundry company

laundry came back very fragranced -- i had to wash it again at my next accommodation

rooftop bar was lovely, staff made you feel so important every time you went in

a glitzy five star - no pool, spa or gym, and the bar and nightclub are only open at weekends which was a shame

modern, nespresso machines in the bedrooms and a very comfortable bed, a lovely shower, and super wifi

cente at walking distance taxi station at 100mt small hotel , comfortable, cleaned good wifi , wry good amenities

sometimes the breakfast bar wasn't well stocked.

good wifi

wifi is bad, this needs to be adressed.

bar under renovation

very friendly staff, small rooftop pool with great view

the room service menu can be improved but otherwise nothing we didn t like about this hotel.

comfortable bed, very helpful staff, perfect location over looking the river, complimentary mini bar (soft drinks

nice pool to relax

pool so small

was great having a laundry but the hours were only during the day

rooms could do with an iron and ironing board, we are travelling for two weeks and the laundry service is

sure how often the pool is cleaned but it's heavily used so could do with cleaning at least once an evening

location, room, breakfast & staff there was a poor dog next door that had been left for hours and so distressed

nice rooftop cold water plunge pool, seating area and bar

service staff and they assisted us with setting up taxis, and directing us to nearby self laundry establishment

laundry service expensive, and was unable to be returned for two days, then mixed up with other

the laundry service was good and the breakfast were decent

there was a self service laundry nearby

there is a small supermarket in front of it and the excellent tapas bar rodriguez, just a block away

central position, in room facilities, cleanness, pet friendly, staff, great value for money

wifi in our room was a bit spotty, but is ok elsewhere in the hotel

loved the fact that they are a pet friendly hotel, so our golden retriever dog felt great there

very good breakfast and the place to serve it is like in the kitchen at home

very good wifi connection

perfect from myself and 3 teenage kids. loved the terrace. breakfast was fantastic

perfect from myself and 3 teenage kids. loved the terrace. breakfast was fantastic

we were woken up by a group of screaming and running up and down kids

wifi was excellent

the staff was good in bringing us something for the top bunk for the kids

some details from room service, like cheap sweets? they dont meet the quality of the hotel.

more choice for having a smaller breakfast, perhaps food offering could also be better

of nicer hotels, the hotel breakfast was very pricey so we went to the bar next door

outstanding breakfast

the breakfast variety

attractions -staff are very service minded and helpful all over the place -roomservice and laundry service high

eleanor gave special service in locating an item of clothing sent to the laundry in error

rooftop pool was small but very refreshing for a dip during insanely hot summer

major thing and it's how weak the wifi was in both our rooms

before we left i spoke to the concierge to let them know that we ordered food for our kids and asked if there

was no problem to laundry and take a shower before check in (i was at 12), other guests are really open and

were really nice about early check in and providing information about local area

distant from the center. did not have a laundry place.

no laundry service, not great dinner, no restaurants near the hotel

this hotel also advertises with laundry service there is even a bag and price list in the room but when

for a 4 star hotel, not having room service at all is pretty disappointing

the restaurant and bar were not open at the time of our stay because of the new year holiday.

laundry

noise coming from the patio where the hotel bar terrace is located

continental breakfast with meats, cheese and fruits

it s in the heart of the city yet as you enter the hotel it s like a spa resort out of town

very well positioned location and a beautiful building with a great restaurant, bar and cafe attached

we had a lovely breakfast on the property

great breakfast and very attentive staff

sinks drained properly, there was no parking available at the hotel, the elevator took us to a laundry basement

the gym was small, but ok equipped.

location, clean, comfortable, good breakfast, nice bar area and street terrace.

kids were playing in the gym. my shower drain was clogged.

location, decent size rooms and large bathroom, clean, gym, no parking but recommended parking garage is very

laundry service expensive

the laundry service was also very good and efficient

there is a taxi stand right outside, a covid-testing clinic just around the corner, self-service laundry and

no laundry service

the wifi connection in the room wasn't great but as soon as you went into the hallway it worked

our stay, had the tranquil pool area to ourselves most days, breakfast was joyful, the fresh orange juice was

roof top pool and outdoor space

hotel, centrally located, excellent rooftop bar and pool area, exceptionally good breakfast, and very professional

would have liked the bar to be available until later

rooms were magnificent, the breakfast was delicious, the rooftop pool was lovely, and best of all, the service

it s close to a self laundry place which is great, and close to the hop on hop off bus, as well as other

parking self serve laundry on off bus and old town within 20mt

clean room mini bar in room very reasonable air conditioning which was very good as temperature was 44 at 6pm

only thing for this hotel for this hotel was a bad wifi signal in the rooms and in the lobby as well

yet perfect, had everything i needed, including a bath, small fridge, air conditioning, and great wifi

location. modern facilities. everything you need was on the room. complementary laundry.

laundry

nice to not have to use a key, laundry available, good location

the washing machine placed on the top floor, and no laundry detergent

laundry machine is also available at the top floor of the building should you need to laundry your

i was informed on laundry services however it wasn t available on that day

additionally, the laundry service we requested was unavailable

room service food quality was really bad, however we got a refund for our dinner

didn t have a pool , which didn t bother me as it was february but in the summer months it would be nice to

pool would have been a nice option.

wifi

everything except the wifi

room service very prompt

company to come fix their router, but we spent the entire weekend without any way to connect to wifi

loved the rooftop bar and pool

no laundry service

- no minibar/fridge - wifi login required each time you connect the device

nice location, near to the tourist area. good room size and free wifi

noisy room, old air conditioning system, tv didn't operate, wifi signal not good.

wifi connection could have been better.

breakfast was equally good with homemade jams, fresh bread and local sausage

we started with an excellent lunch in the courtyard, spent the afternoon on the roof terrace pool & then went

breakfast was excellent and beautifully served

good breakfast. attentive staff. great location.

the room was very well equipped and the bar and restaurant were excellent

wifi didn't always work

wifi wasn t good

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

previous guest's wifi slip found at side of bed

wifi was a little weak but survived

walking distance to everything they also gave us an early check in which was much appreciated

one more thing, we had an espresso machine in the room with free capsules and the mini bar was complementary

little extras .. bottle of cava delivered .. free mini bar and very accommodating staff!!

lots of little touches- robes for the shower, free mini bar stocked daily, complimentary cava, and detailed

the room was also exceptionally quiet and had good wifi

i hear some machine noise like doing laundry in my room and have the hotel staff to check

quick and efficient laundry service

the range of options on the room service menu was a little disappointing.

double room with sofa bed was great for us with kids of 8 and 5

excellent breakfast

a lavanderia around the corner if you need laundry done for 6 euros

lavendaria to do laundry was very near

they helped us find a laundry place and it worked out well

top pool was more of a small spa

the wifi kept on disconnecting itself had to reconnect 5 or 6 times a day

perfect little pool area on the roof the staff were extremely professional, friendly and

bigger pool:)

the only small criticism was that the pool wasn t heated.

breakfast was delicious and anytime we needed room service it was there in minutes

decor was stunning, we stayed in the room with the plunge pool, it was like having our own little apartment

comfortable bed and great wifi speed (which is realy rare in hotels)

no bar or cafe

a restaurant or breakfast room but the receptionist gave us a very good tip on a nearby tapas bar where we could

the room was super clean and very cozy with free wifi to keep working

wifi did not work at all. bad smell from the bathroom.

wifi was fast the location was perfect for walking everywhere

the property is pretty and elegantly decorated, love the rooftop pool as well

wifi was very good

not an issue for us with no suitcase and only a short walk for the hotel but if we had luggage or kids in tow

salt water pool.

cost of bar drinks. no iron, so had to pay laundry service..... 6 for a shirt....ouch !

we had to leave before breakfast was being served at 7:30)

super location, amazing breakfast, hotel was very nice. pool on the roof great benefit.

wifi didn't work

the breakfast is delicious as well

kids hurt themselves with the bar at the end if the sofa bed when getting in

we stayed with our two small kids (6 and 4 y

despite this, my room was quiet, a good size, and i appreciated the few kitchen facilities

generally comfortable, although the sofa bed didn't look very comfy (good enough for the kids)

confusing wifi

we were in the first room so we could hear the kids screaming at the reception

friendly staff, kitchen nice, ac super strong, wifi connection awesome, they even offer tooth brushes, shower

wifi in the rooms is way too slow

bad wifi

wifi, stained and dirty carpets room smelled like cigarette smoke for 48 hours

plus hotel arranged for same day laundry

no laundry, but fortunately dry cleaners within walking distance.

room bit dark and wifi didn't work in our room.

the pool is perhaps a little small if you want to actually swim.

the breakfast is worth it, really good in a beautiful dining area with fireplaces

laundry favor right around the corner

room 121 very noisy early hours of morning 5 am appeared to be laundry change over

noise from the road during the night of collection of garbage and laundry

front desk staff very welcoming ; a shout to carmen , afonso , elisa , kevin and pepe from laundry

great breakfast! good laundry service. wonderful staff.

noise by laundry pick-up van at 4.35am every morning!

we didn't call room service, ended up my kid didn't sleep on it for the 1st night

very central and very comfortable. very good wifi too.

early in the morning, there were kids running around and a dog in the lobby barking

super friendly staff. very welcoming, also to our young kids. location is very central.

not ready when we arrived at 1pm which was especially annoying bcos we traveled with two small kids

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

good gym too

had to drag all our luggage and two tired kids all the way around the building to get to reception

we love the gym and sauna especially

unsecure wifi, could not connect my work laptop.

was on the main floor, completely at the back end of the indoor patio, right across from their laundry room

leaky courtyard tarpaulin during storm, no bottled water provided, laundry very expensive, room door and windows

there was a great rooftop bar with views over the city, and the gentleman working there was very helpful when

classical inner courtyards. nice terrace bar for evening cocktails

size of rooms ,helpfulness of staff,rooftop bar ,hairdryers,great bathroom with great shower clean fluffy towels

there was a laundry facility just down the street which was convenient

there is an amazing rooftop bar with views over the seville skyline and the cathedral

we really liked the rooftop pool and bar area with great views of the city

nothing. gym was a little small but not really a problem.

gym brand new and high quality

very beautiful lobby and staff were very nice allowed early check in

wifi on the 2 floor weak

the answer about early check in was not friendly

consistent working wifi in the room - had to go into the hallway to get a strong enough signal

we were allowed an early check in too, much appreciated

laundry service was rather expensive and some of the staff were apparently not interested in

room service wasn t available out of meal times

they should hire extra help for the breakfast

wifi was very good in public areas but not good in the room.

at the pool was too much people and the bar opened at 5 pm, before that we couldn't get drinks.

very impressed with room service being available 24 hours over the holiday period

staff was really nice, nice big comfy room. room service a lot of options.

the gym brilliant and the pools especially the big outdoor one in the hot summer months

they have a gym and 2 pools as far as i remember you should visited both but kids are no allowed to the warm

gastro bar not much choice of food on the menu

the lobby, restaurant, and bar areas were all stunningly beautiful

rooftop pool was amazing to rest our body after the big heat of the affernoon and to chill in the late

our room was beautifully styled and felt very luxurious and the pool on the rooftop was a bonus to cool off at

whilst we didn't dine at nobu, the restaurant and bar looked incredible, with a great view over looking the

the staff are outstanding, the rooms beautiful, lovely restaurant and bar

laundry was a bit on the expensive side.

laundry done in one day waiting for me in my room

the wifi was so weak when we arrived - maybe it was being repaired :(

nice breakfast, interesting dining room, good, friendly staff ( also in the bar next door) and the location

we received an early and late check out at no extra cost, they also stored our luggage before a late flight

staff provided good recommendations for dinner and laundry

wifi is not good in the room!

the room service and the staff are friendly

the staff was very friendly and helpful and their restaurant and bar recommendations were top notch

good wifi

perfect stay in seville. the lounge is a very nice space both for kids and adults.

location, fabulous pool with bar area to avoid the afternoon heat, friendly staff and stunning building

our kids were next door and we couldn't hear their phone ring when we called them

pool closed at 9pm

big minus is the wifi - it is extremely slow

overall did not feel welcomed by the staff and laundry service was absolutely not worth it and too expensive

they also attempted to overcharge us for their laundry services

would have been good to have an iron or steamer in the room although they did offer laundry/ironing service at

there is no iron provided in the room, instead a charged laundry service is available which was disappointing

great location, clean and great breakfast

bar was a little out of place, in the reception area, the complimentary welcome drink was a nice

which a a psoitive 38 drgress out there and fabulous aircon wifi was perfect and the breakfast was very good

the kitchen staff offered sincere assistance, and my wake-up call to the airport was perfectly on time

also wouldn t call the bar a bar

wifi does not work on the terrace

great for travelling with kids

great for travelling with kids

wifi is slow and unreliable.

wifi was very slow and unreliable.

- good wifi

everything (location is super, comfortable, overall clean, good room service,..)

rooftop pool and bar is insane. rooms are incredible, location brilliant

wifi stopped on our last evening

central, great gym and breakfast

the rooftop bar was disappointing, the view was great. but more could be made of it.

room was available so enjoyed an early check in

available wifi was very slow

central position.underground parking for guests. rooftop bar with a good view of the mushroom.

location of the hotel is excellent you have restaurants and bars right on the door step

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

very enoying the hotel charged me 350 for my laundry (

you have an iphone, the wifi provided in the hotel may not work well

breakfast delivered as room service was missing half of the items

were not 5 star limited time allowed in spa, stream room not working 3 from 4 cardio machines in gym were broken

i would have liked if they would have been a laundry facility for yes but there was a laundromat about a 5

( collection of laundry

great to have a internal courtyard to chill out in and a swimming pool when it got super hot outside

the location was perfect, the room was great for us and the small pool was an extra bonus

bathroom was large with good shower, wifi and a fridge

it lacks some of the amenities found in larger hotels such as laundry or room service.

wifi is not working our room & the bed is not silent for love

would be good to have been able to make coffee - especially as the bar is not open in the mornings at the moment

minutes walk from the giralda tower which could be viewed from the rooftop bar and restaurant

it lacks some of the amenities found in larger hotels such as laundry or room service.

they also help us to get something to laundry in record time

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

note, laundry is a 24 hour turn around

excellent location and lovely building. cleaning and room service was very good.

didn t appear to have room service

friendly staff. great location. roof top pool and gym were excellent

was a perfect match for our family of 4, with two teenage kids

we were traveling with our two kids, and they gave us catty-cornered rooms in an alcove with a separate locked

we chose this hotel mainly because it had an outdoor pool to cool off in during the day and a gym

limited gym