the washer/laundry facility was broken while we were there.

wifi was intermittent in the hotel room

the location was excellent being in the old quarter, with a great bar opposite, restaurants close by and a

*ps sevilla city has made itself very tech-friendly, with bar codes galore giving visitors access to lots of

was only a 5-10 minute walk from all the main historical sites and there was an excellent small bar across the

were worked before dawn by the laundry service, first pulling their trolley over the cobbles (very noisy) and

street and although not a lot of traffic passed by - every time the bins, roller cases, school kids roller bags

stylish decor , the wonderful breakfast , the honesty bar , the comfortable bed , the delightful and helpful

the private sitting room with the honesty bar was a

great location, helpful staff, very good continental breakfast

choice for kids food would have been great

breakfast bar is okay but lots of ala carte options that make up for it

and gym are quite small

night room service was pretty bad, however they didn t charge us and offered a dinner at their

fran and belen were amazing ud83dudc4f 2- room service was very clean and

good wifi

location was excellent. room was very clean. didn't have breakfast in the hotel.

thanks to the breakfast staff; they were incredibly friendly

there was a problem with the wifi

late check out at 6pm for 30€

( collection of laundry

i would have liked if they would have been a laundry facility for yes but there was a laundromat about a 5

the location is excellent, huge and very comfortable bed they allow pets!

wifi didn't work and the stuff did nothing to solve the problem

re traveling with a pet and it would have been nice to know in advance how much they are going to charge

lovely to have an honesty bar and access to roof terrace

friendly staff, nice historic building, free roof terrace try the tapas bar next to it!

of tea in lounge after breakfast till late cookies and fruit were also available while the mini bar was also

macarena on reception was very friendly and helpful, and worked out a late check out for me at no extra cost

, could maybe have done with a fridge in the room, but there was cold drinks in the honesty bar in the dining

close to lots of good restaurants and bars

wifi does not work on the terrace

the lobby bar was small but personal

also wouldn t call the bar a bar

beds are very comfortable, they are queen beds which is a bit tight for a couple of tall people wifi didn t

good selection of continental style breakfast foods

issues with wifi and staffing levels on bar/ pool area

perfect stay in seville. the lounge is a very nice space both for kids and adults.

the decor was beautiful but the highlight was the roof terrace and pool.

roof top bar and pool

architecture pool staff location everything was perfectly wonderful

pool area a little small and crowded when we went up to it but to be honest seville has so much

room is clean n quiet, it also has a couple of common rooms, small gym on the ground floor and a swimming pool

if i were to suggest one improvement is to turn on the air conditioning in the gym, but that is a very minor

opening times of the gym

great location and rooftop bar with amazing views

used the gym 2 days

good location could walk to main attractions, rooftop view and pool, aircon and wifi worked well

some of the gym machines weren't working properly

everything (location is super, comfortable, overall clean, good room service,..)

we didn't eat there, we did our laundry somewhere else (to clean a jacket was about 15 euros, which can be the

small spa with massage service with excellent therapist

roof terrace and pool were

with a few glass of cava and the rooftop terrace was a great place to relax and cool down in the pool

great little rooftop bar and pool

little - our only minor disappointment was that the hotel s laundry service was not taking clothes to wash

the pool and gym were awesome too

only downside is no breakfast offered, but there is coffee and tea in the morning!

wifi speed was a bit slow and as the windows were inward facing to the courtyard it was a bit

however, the breakfast was served cold and packaged, which was generally not of good quality and it is better

wifi in my room was poor, i had the little price room

room was nice size. enjoyed daily housekeeping. breakfast was very good.

didn't try the breakfast but at €7 it looked to be good value

excellent location and breakfast

great terrace and pet friendly

a little surprised there was no capacity for tea & coffees in our room and ended up having to pay room service

breakfast room service

only feedback i would give is that i wasn t a huge fan of the room service breakfast

roof area was very small and the gym area also is small even though it has the equipment to do a basic routine

these two felt like school kids who have decided to play together

the room service could be a bit better ( i had to ask for clean towels even though the old ones were on

the room service was very good

comfy bed, good wifi and tv. there was some noise in the morning due to construction next door.

wifi was very patchy

and that was an awesome location, except there were workers working outside, which caused my wifi inside the

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

overall comfortable room and very nice hotel especially in summer with great gardens and pool

marvelous room and decor everywhere with a gorgeous pool

location with a stunning garden and pool

we enjoyed swimming in the pool and quick steams after

com saying 5kg s of laundry was 20 , but when i paid for the service it was 37

the cost for laundry was a bit steep

we used the laundry service for a reasonable cost and clothing was promptly delivered at the end of the day

cleanliness laundry service perfect location rooftop terrace quiet and peaceful

the hotel has to be more specific about the laundry price

i loved everything: perfect place, pool and terrase on the roof, rooms

the pool deck area was casual, fun for the kids and nice to have on a hot day

room service food was amazing

roof top pool was excellent with a bar for drinks which was quiet as september but perfect for us and hotel

the roof-top terrace is a huge bonus and the pool a fantastic place to cool off - with a lovely view of the

laundry done in one day waiting for me in my room

laundry was a bit on the expensive side.

location excellent and very friendly in bar attached

wifi did not work in the room on the main floor

which is a great shame price/value-mid range, including breakfast we paid 298 for two nights wifi-very good

note, laundry is a 24 hour turn around

we had some laundry sent out and were satisfied with it, but it was quite pricey (the convenience was worth it

they also help us to get something to laundry in record time

the bar wasn t open ,that s all.

no room service almost only spanish channels on the tv

asked for a quiet room and i got a dark small noisy room next to the laundry maid workplace on the first floor

i assumed it because i had an early check in and booked it as the lowest

wifi doesn t work properly

wifi signal was very weak

coffee machine was available day and night, the room was clean and maintained daily, and the free wifi worked

it lacks some of the amenities found in larger hotels such as laundry or room service.

very goog location. good and various breakfast and kitchen.

we stained here during winter and the bar where breakfast was prepared was a little too cold

wifi is not working our room & the bed is not silent for love

dining (including rooftop bar with lovely views), fresh towels and bed made every day, free wifi and tv in room

were no laundry services, there was no room service

knew someone was banging on all the doors in the corridor so my husband went out to see if it was kids messing

room service overpriced and upset stomach

wifi connection

that there was no restaurant on site for evening meals, though there was room service

linen was smelling bad probably the water used by the laundry to wash the bedsheets was not good the hotel

staff was very friendly and the laundry service was excellent.

no laundry service on sunday.

laundry service was cheap and efficient

no iron facilities in rooms,expensive to send to laundry for ironing

on the rooftop of the hotel, there is a super cute bar where you can have a lovely beer or glass of wine

really good wifi

available wifi was very slow

you needed, the breakfast was well worth the extra and we also made use of the roof top bar fantastic

were amazing especially carlos in the rooftop bar and the front desk staff

location. near the shopping center and8 laundry mat.

beds had good quality linen and were very comfortable with very good air con and wifi

great wifi.

wifi strong

i have extended my stay since i was very comfortable and the wifi worked very

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

close to the cathedral and alcazar and many restaurants and bars

hotel, nice rooms, friendly and helpful staff, excellent pool and rooftop bar with amazing views, excellent

better room service menu please !

the wifi never worked :(

the laundry service, quick and reasonably priced

good laundry service and well priced (only time we used this inhouse

the bonus was a lavanderia( washer/dryer ) across the hotel where we could conveniently do our laundry

spacious room,huge bed & laundry changed daily

lots of food around this area and there is even a laundry place opposite the hotel

unexpected bonus was a laundry mat across the street

they only provide the laundry service, which i find very disappointing

they were able to provide same day turn around on laundry (although expensive) it was really nicely washed,

a male staff had ripped off 30 euros and 60 cents with small package of laundry service !!!!!

the wifi is great, the central atrium is bright and airy with a comfy lounge reading area and

wifi only available in public area

wifi can be a little funky.

rooftop pool was amazing to rest our body after the big heat of the affernoon and to chill in the late

the rooftop with a plunge pool

breakfast was average and expensive. lots of better, cheaper options close by

pool tiny but rooftop terrace very cool

sorry had room service (burger) poor to

every guest sharing room, requiring separate email verifications individually (including for the kids

the wifi was slow.

because it is close to the city center, it can get loudy ouside. wifi is sometimes weak.

the electricity kept cutting out every 10 minutes, along with the wifi and air con

there is wifi and 24hr access to the hotel with personal codes sent to your phone

wifi was very slow and unreliable.

great for travelling with kids

wifi is slow and unreliable.

great for travelling with kids

was a tad small and they charge you per piece for laundry and that s not stated on the sheet so i got ripped

if you need to, there s a laundry mat just across the road

staff less than welcoming. having laundry done would have cost a fortune.

they charged me extra for early check in despite the fact that a room was vacant and said

the pool is small and really for kids but still a nice amenity

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

to covid, bar and breakfast room were not being utilised

kids love it

the room is placed next to the kitchen/ breakfast area

you want an evening meal i don t think they have a kitchen onsite

staff provided good recommendations for dinner and laundry

only con was lack of wifi in room

room service brought in from outside. didn t try it

wifi and air-conditioning

the location of the hotel is ideal: many tapas bar on the same street and much more in the nearby streets

laundry costs were expensive

safe, laundry service and plenty of toiletries

hotel was very near a laundry where we could do a full load for less than $10 or 10

additionally, we would ve liked a kettle in our room and some food/beverage room service, like drinks to our

not recommended for wheelchair users or kids

they also attempted to overcharge us for their laundry services

overall did not feel welcomed by the staff and laundry service was absolutely not worth it and too expensive

there is no iron provided in the room, instead a charged laundry service is available which was disappointing

would have been good to have an iron or steamer in the room although they did offer laundry/ironing service at

pool (there is no lunch/food service provided, you can t either bring it from outside nor order room service

free and very fast and reliable wifi

wifi connection was really poor, i think it was due to our room location

wifi was

i had a little kitchen and lovely bathroom and a window that opened so that i could have fresh air

staff were extremely helpful and accommodated an early check in as we arrived early

laundry washing was costly

a single iron (for ironing shirts) is provided at all in the entire hotel but guests have to use laundry

the night out, then it was the street cleaners in the early hours of the morning followed by the laundry truck

they also don't lend out irons instead you have to pay for a laundry service

cosy, classy and beautiful, worth every penny, and the icing on the cake is the roof bar and pool

ever get like this very bad experience in all the receptionist starting from the check in time, laundry services

very enoying the hotel charged me 350 for my laundry (

the room service menu was really expensive too, over 20 a sandwich

roof top bar and pool next to the cathedral

were not 5 star limited time allowed in spa, stream room not working 3 from 4 cardio machines in gym were broken

free laundry service & concierge service. receptionists are very helpful and kind.

wish they had laundry facilities but they were very helpful in helping me find a laundrette close

it has a little kitchen area which we found excellent

the idea is to use room service for breakfast, but it all seemed too crowded

to setas de sevilla - nicely designed interior with lift - equipped with microwave oven and a kitchen basin

the business, meanwhile, benefits from a reduced laundry bill

nice facilities and even had lifts so we didn t have to carry out luggage up the stairs, great wifi connection

the wifi difficult to access and were put off at night (2330h to

room service once didn't clean cups, but i'm sure they would have provided fresh ones if we'd asked

wifi in room very weak or non existent . had to go outside the room to get service.

room was a little small, laundry service was quite slow

reasonable mini bar prices

there is a popular bar not far from the entrance to the hotel which, at busy times, you can hear when the front

a gym or spa facilities would have been nice as this was a 4 star hotel

lovely hotel with rooftop pool

there was a laundry facility just down the street which was convenient

good and extensive choice of breakfast

the rooftop pool was superb after a day exploring the gorgeous city

breakfast was a highlight

brilliant location excellent breakfast

if you want to do laundry we need to go to another building (apartment in front of the hotel) at the top part

the laundry is a nice convenience while on a long trip

the laundry services were not available as advertised.

checked in late, and they gave us a room that was so small, by the laundry room, not as the picture, and with

like where to do laundry, where to get local sim card,

wifi was not the best, but i did not mind

others so i expected less, but the room was gorgeous and spacious, with a big bathroom and great wifi (and a

very clean, large and comfortable rooms, good wifi, friendly staff

the wifi is available as part of the package

hotel was super clean and early check in was a bonus

the hotel has a small but nice rooftop bar with a great view of the cathedral and the room was great

location was perfect. staff was very accommodating! rooftop bar was beautiful.

one evening, we had returned to sit in the rooftop bar however, it had closed early

main attractions just on the doorstep and the hitel roof terrace bar and cakes well worth a visit

the air conditioning and wifi worked well

wifi was good, location in the city center is perfect

no bar or cafe

a restaurant or breakfast room but the receptionist gave us a very good tip on a nearby tapas bar where we could

a kettle and mini bar in the room would have been good.

wifi did not work at all. bad smell from the bathroom.

you can usually find in three-star hotels, such as a trash bin, an ironing board or some plastic laundry bag

area is quiet and you have supermarkets, laundry, pharmacies blocks away

woke up to the kids across the street who had school that were yelling

rooms were old and dated. wifi didn't work. not a very comfortable stay.

no room service b

pet friendly is often not possible at higher end stays so it was nice that my fur child was

and room service

free drink at bar near the cathedral

free drink, but would have been our preference to just get a glass of wine or beer from the hotel bar rather

hotel is located in the very heart of sevilla close to amazing tapas bars

pet friendly (some hotels i saw u need to request, this was guaranteed which we fb was a deal

we were granted late check out upon request

bed or bowl offered even though hotel is pet friendly

wifi was a little weak but survived

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

wifi wasn t good

previous guest's wifi slip found at side of bed

wifi didn't always work

lots of restaurants and other services (laundry, market, etc) in this neighborhood

the night clerk didnt speak english and when i went to complain about the kids outside at 3am monday morning

it was nice that their quadruple room had bunk beds in, so our kids didn't have to share a sofa bed as often

description of facilities didn't match the reality (coffee machine and minibar were missing) wifi was very slow

ordered tuna tartar from room service, although the service was good, the food itself was too salty

the wifi was a bit slow

the wifi code provided turned out to only work for two devices, but we got an extra one after asking

5) the wifi was free with great speed and connectivity

was not possible to use the pool because the rails were too hot to touch and the floor was too hot to reach

not an issue for us with no suitcase and only a short walk for the hotel but if we had luggage or kids in tow

no laundry, but fortunately dry cleaners within walking distance.

plus hotel arranged for same day laundry

we liked the ambience, details and comfort of the rooms for breakfast and relax with fireplaces

this hotel: location, facilities, very friendly and helpful staff, luxurious interior, plentiful breakfast, very

beautiful, small, nice little courtyard with a pool

very noisy room throughout the night from the street.....emptying bins,hotel laundry etc

the wifi didn't always work in our room and this is a problem for those of us who are always on the

wifi didn t extend to my room.

the wifi did not work.

not the end of the world and reception we re happy to allow us to order coffee through room service

staff said cleaner thought it was laundry but nobfirns filled in although we re on a halo bag

beautiful rooms, pool area looking forward to the bar /restaurant opening soon

the spa bath with colour

location, the quietness, the rooftop bar and pool (and the view from it

the wifi most definitely needs improvement

location. modern facilities. everything you need was on the room. complementary laundry.

nice to not have to use a key, laundry available, good location

laundry machine is also available at the top floor of the building should you need to laundry your

laundry

the washing machine placed on the top floor, and no laundry detergent

complementary spa facilities

not ready when we arrived at 1pm which was especially annoying bcos we traveled with two small kids

wifi a little spotty in the evening

a big rip off. this is not a pet friendly hotel. you cannot leave the pet alone in the room .

located, clean and pet friendly hotel

so our room was on the ground floor, so very noisy early mornings as people with suitcases and laundry carts

wifi was very weak and not getting connected at all

weak wifi signal inside the bedroom

instead, we opted for authentic sevillan breakfast in a bar within a few minutes walking distance, which we

a pity it didn t have wifi

laundry favor right around the corner

i hear some machine noise like doing laundry in my room and have the hotel staff to check

quick and efficient laundry service

good wifi and strong water

in sharp contrast is the modern roof top bar overlooking the city, and the more contemporary feel of the seis

late check out

we loved the pool but wished there was some shade like an umbrella as it was really hot

pool so nice in the boiling heat and sun is still so hot well over 8pm didnt want to go back down

a small pool with a view was a great relief from exploring in the heat

great value for money, good location, great pool, coffee making facilities

if you travel with your dog, be aware of the pet rules

very beautiful lobby and staff were very nice allowed early check in

the wifi often had to be accessed in the central courtyard.

the free wifi in our room wasn t strong.

everything

the only mod coms they have is excellent wifi and airconditioning

it s close to a self laundry place which is great, and close to the hop on hop off bus, as well as other

parking self serve laundry on off bus and old town within 20mt

is one of those systems where the wifi is open, wihtout password, and you have to access it through the hotel

lady that worked as a recepcionist, she gave us the perfect recomedation for the perfect tapas bar casa paco

only thing for this hotel for this hotel was a bad wifi signal in the rooms and in the lobby as well

that the pool was not ready / open for the season during our stay

fantastic with waiter service, a real treat, also the rooftop area was calm and relaxing with a bar and swimming

in the evening, the bar staff are equally professional, helping with info regarding the numerous drinks offerings

the breakfasts were a highlight of our stay

the breakfast was wonderful and served in the beautiful courtyard

sinks drained properly, there was no parking available at the hotel, the elevator took us to a laundry basement

terrible room service, unexperienced staff at front desk.

great location, in the old center; good breakfast; decent gym; good vibe

it s everything you want a hotel to be: clean, comfortable, great location, nice gym, and pleasant staff

food service in the bar is very slow.

noise by laundry pick-up van at 4.35am every morning!

noise from the road during the night of collection of garbage and laundry

front desk staff very welcoming ; a shout to carmen , afonso , elisa , kevin and pepe from laundry

great breakfast! good laundry service. wonderful staff.

room 121 very noisy early hours of morning 5 am appeared to be laundry change over

no laundry service

the laundry service was also very good and efficient

there is a taxi stand right outside, a covid-testing clinic just around the corner, self-service laundry and

laundry service expensive

no bar facilities at night

wifi was super quick

it's location, the room, the lobby area, wifi and staff were superb

room service option, literature advising eateries and bars in seville

rooms spotless hotel rooftop terrace and pool superb

rooftop terrace as a bar and jacuzzi and is a nice chilling out area

breakfast was delicious and anytime we needed room service it was there in minutes

the only small criticism was that the pool wasn t heated.

perfect little pool area on the roof the staff were extremely professional, friendly and

bigger pool:)

coming back for a dip in the pool and a siesta was such a treat

laundry

staff was amazing as i already mentioned, but we felt like the quality of the breakfast food could be a bit

very well positioned location and a beautiful building with a great restaurant, bar and cafe attached

but it could have been a bit awkward if we traveled with our kids

breakfast was excellent

used the laundry service which was supposed to redeliver our clothes within the day

the laundry service was efficient and solved a problem

loved that they had a gym

breakfast are lovely and kids are free

super clean. fabulous room and rooftop pool area.

perfect location, very clean hotel, good wifi, very helpful staff

good wifi excellent location only a few minute walk to the alcazar and

open kitchen offers tea, coffee, snacks all the time

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

not having a kitchen, but that's the way hotel is..everything else is fantastic